Calls by Date!
Please note that, although we've been on the air since 1989, this log doesn't go back nearly that far!Total number of calls to Sound Bytes in this log: 6,518
| Date | Caller | Time | City | Question |
| 2012-05-12 - 9 callers | ||||
| Judy | 12:18:42 | Hilton, NY | Can't read HotMail. | |
| Jim | 12:27:19 | Greece, NY | Windows XP, Outlook Express, Carbonite, are email being backed up? | |
| Linda | 12:30:39 | Greece, NY | Certificate error on iPad, coming from FaceBook? | XP desktop, afraid about WIndows 8, not being able to get WIndows 7 next year | |
| James | 12:51:36 | Sodus Point, NY | iPhone, can he upgrade to latest iOS? | |
| Dennis | 12:56:42 | Rochester, NY | Economy windows x64, 4 GB RAM, video is slow. | Alternative to Flash? | |
| Tony | 13:18:20 | Greece, NY | NetBook, windows files missing or corrupt, no CD drive | |
| Ernesto | 13:46:15 | Perinton, NY | Asus Linux, not supported any more, upgrade? | |
| Victor | 13:50:45 | Irondequoit, NY | Garmin GPS, trying to download 25 MB map, with 12 MB free. smallest microSD card? | |
| Dennis | 13:55:27 | Rochester, NY | OpenOffice vs. LibreOffice | |
| 2012-05-05 - 11 callers | ||||
| Frank | 12:14:20 | Irondequoit, NY | Can he use System Restore to remove a program? | how to know what programs come with a computer? | |
| Les | 12:39:56 | Rochester, NY | Is Kaspersky enough, or still need to run Tango? | |
| Larry | 12:51:25 | Rochester, NY | Good idea to check bank statements online often, he caught fraudulent charges. | |
| Ed | 12:55:38 | Ithaca, NY | Is AC adapter on a laptop also a surge protector? | how to send a text to a cell phone from a computer | |
| Mike | 13:08:58 | Webster, NY | HP, shortcuts on desktop, windows don't open full size. | |
| Phil | 13:10:56 | Greece, NY | re: Text to Phone, via email 5855551212@vzw.com, etc. | |
| Marco | 13:17:55 | Charlotte, NY | new WD hard drive, loses data frequently. Still under warranty. | |
| Joe | 13:27:03 | Cheektowaga, NY | re: Text to Phone; can also use Google Voice. SMS only, not MMS. | change user agent to fake a site that require a specific browser | |
| Sal | 13:34:59 | Fairport, NY | Tango different OSs? | |
| Gerd | 13:39:26 | Victor, NY | Switched from TWC to Frontier/Dish, Lexmark won't print. | |
| Bert | 13:52:47 | Palmyra, NY | Partitioning? dual booting, how to use a 3rd OS? | |
| 2012-04-28 - 6 callers | ||||
| Judy | 12:53:04 | Hilton, NY | re: earphones - flat kind so can lay down - also got new speakers Logitech USB - loves them - seems to be coming out of right speaker only | |
| Linda | 13:11:03 | Greece, NY | tried to add credit card to iTunes, but kept coming back invalid | Instapaper - | |
| Alex | 13:17:47 | Rochester, NY | midrange HP tower - sound quality is pretty lousy - thinking about upgrading - | |
| Chuck | 13:26:28 | irondequoit, NY | cleaning up computer - cleaning up all files - disk cleanup - cannot compress old files | |
| Jon | 13:31:27 | Almira Heights, NY | on Facebook - "sign up" - forgot password | |
| Victor | 13:45:59 | irondequoit, NY | Carbonized his backup, but what's the cloud | |
| 2012-04-21 - 6 callers | ||||
| Tom | 12:27:26 | Rochester, NY | Facebook: lots of Web sites waiting for FB plugins | |
| Dennis | 12:40:06 | Rochester, NY | W7 desktop - can't get into certain files - locked | |
| Jason | 12:49:13 | Altoona, PA | re: Dennis - how to add to Start menu | laptop - CPU fan making horrible sound | wireless WPA2 - no broadband, so router won't work | |
| Chris | 12:57:19 | Rochester, NY | re: Mac users - Sophos - also free - activity monitor - some stuff runs as root | |
| George | 13:44:59 | Greece, NY | re: bluetooth | |
| Chris | 13:52:44 | Canandaigua, NY | Steve Gibson: - did all the cloud storages on the Security Now! podcast | why use Microsoft Office? | |
| 2012-04-14 - 5 callers | ||||
| Larry | 12:53:32 | Rochester, NY | how connect iPad to PC Projector | |
| Larry | 13:14:03 | Rochester, NY | re: Facebook accounts | book retailing problems | |
| Sal | 13:17:28 | Fairport, NY | iPad on projector | |
| Linda | 13:28:11 | Greece, NY | Yahoo is going to sync her mail | |
| Jerry | 13:50:28 | Greece, NY | attaboy: Revo Uninstaller - new Dell super-duper-do-everything - put Revo Uninstaller in first | bought Dell on eBay - couldn't load Dell diagnostics | |
| 2012-04-07 - 4 callers | ||||
| Carl | 12:21:15 | Pottstown, PA | where to get a networking course? | want to keep track of amount of data used on Internet | |
| Jim | 12:38:19 | Greece, NY | desktop HD corrupted | |
| Larry | 13:35:28 | Rochester, NY | Mac - wireless kybd/magic mouse - keep dropping out "lost connection" | |
| Joan | 13:48:59 | irondequoit, NY | very leary about giving credit card number - could pay bills online? | |
| 2012-03-31 - 6 callers | ||||
| Ed | 12:31:09 | Ithaca, NY | when went to donate online - no clear way to say SB - "other comments" - how put MP3 onto CD? | Yahoo mail - folder in folder? | |
| Carl | 12:50:22 | Greece, NY | backing up - fears the off-site people | |
| Steve | 12:59:08 | Greece, NY | Samsung Galaxy Tab - can play movies? - convert? | sites w/ ads - | |
| Victor | 13:10:19 | irondequoit, NY | why watch movie on a 10" screen? | |
| Steve | 13:33:38 | Greece, NY | again - unknown error has occurred - handbrake - | |
| Mike | 13:53:01 | Gates, NY | laptop w/ Vista - can't load printer - | |
| 2012-03-24 - 4 callers | ||||
| Linda | 12:17:11 | Greece, NY | network ready wireless printers | how connect to iPad/iPod | XP printer work with it? | |
| Sal | 13:13:11 | Fairport, NY | ||
| Bill | 13:29:51 | irondequoit, NY | What is Ubuntu? | | |
| Gerd | 13:38:14 | Victor, NY | when start HP Tower get start from CD? - hit F9 | screen - in Gmail - move the screen right or left, but can't get it centered | |
| 2012-03-17 - 6 callers | ||||
| Carl | 12:17:57 | Pottstown, PA | wants to start service to xfer vinyl to CD | |
| Fritz | 12:27:20 | Canandaigua, NY | Gave Steve an ION about 3 years ago - how was it? | |
| Tony | 12:50:50 | Rochester, NY | canceled Internet a long time ago, canceled all shopping sites, PayPal, etc. Forgot to toss email accounts. | |
| James | 12:57:14 | Rochester, NY | W7 IE9 - how come old tabs pop up | |
| Victor | 13:18:24 | irondequoit, NY | Need to buy HotMail to get Incredimail? Firefox addons? | |
| George | 13:56:06 | Greece, NY | suffering from fear of using the Internet and getting malware | |
| 2012-03-10 - 11 callers | ||||
| Linda | 12:20:13 | Greece, NY | iPad - App Store - wireless works fine - sometimes says no secure connection, check your date/time - it's fine, but if plays with date/time, can connect | on Web page, sometimes can't scroll for a half a second | |
| Ron | 12:31:03 | Rochester, NY | XP Home - can't get 90.1 on computer - not this one | |
| Joe | 12:35:47 | Rochester, NY | laptop - reading a page - how bookmark a spot in the middle of the page? | |
| Joe | 12:38:13 | Greece, NY | XP - AOL - some can't read - font too small | |
| Jim | 12:48:09 | Greece, NY | W7 - bought laptop w/ Home Premium 64 - upgrade to a different one? | no Internet at home - bought Brother laser - how communicate wirelessly peer-to-peer? | |
| Bill | 12:52:11 | Greece, NY | 4 USB HDs for backups and data - getting new computer - | |
| Joe | 13:10:48 | Greece, NY | tried to change font - now the program won't run | |
| Mark | 13:16:06 | Rochester, NY | 2 PCs - XP, W764 - XP has PPT 2007 - W7 has PPT 2010 - connects thru router - | |
| Pam | 13:29:26 | Avon, NY | avast! upgrade - things went wonky - did repair - uninstalled avast! and installed AVG - now getting message nVidia boot agent - PXE61 | |
| Tom | 13:39:27 | Greece, NY | stolen stuff from house | |
| Steve | 13:56:08 | Rochester, NY | W764 Gateway - internet connection issue - wifi at home - don't shut down - go to public wifi - always works - come home - always works - if boot at public wifi, then take it home, cannot force it to find other networks | |
| 2012-03-03 - 7 callers | ||||
| Dennis | 12:15:23 | Rochester, NY | how listen to the show like he used to on cassette tapes | |
| Russ | 12:18:21 | Batavia, NY | laptop and Droid phone - can connect laptop to phone? | |
| Fritz | 13:19:04 | Canandaigua, NY | Azure | 10 different SKUs | |
| Mark | 13:30:22 | Livonia, NY | upgrade Dell Optiplex 745 - want more RAM - 2 sticks 512 - replace w/ 2 2G sticks - pull the 2 512s? | want to put dual-monitor graphics card in | |
| Lynn | 13:37:04 | Rochester, NY | 1 yr old laptop Win7 - yesterday on Web mail - console log: Mike: note prod | |
| Julie | 13:46:47 | Largo, FL | re: Total Recorder | |
| George | 13:56:05 | Greece, NY | take an audio recording w/ still videos and put on tablet so can be played back by users who may be elderly and not very computer literate | |
| 2012-02-25 - 8 callers | ||||
| Larry | 12:37:16 | Rochester, NY | member! iMac - trying to create Apple ID - could not use PayPal - used debit card - has not received any info (that he was expecting) | |
| Gary | 12:50:14 | Greece, NY | Member! Security Tango - clicked "allow" instead of "quarantine" - took to shop - cleaned it - took out all ST programs, replaced them w/ MS Security Essentials. Will there be conflicts? | |
| Joe | 13:00:05 | Buffalo, NY | Google - Clearwire Communications - had a 6.5% stake - sold it off. | re: Apple Store and Credit Cards | |
| Bodan | 13:12:40 | Rochester, NY | OpenOffice | update avast | |
| Don | 13:15:12 | Hilton, NY | one-time credit cards - how do I get that? | |
| Bob Brenna! | 13:34:46 | Rochester, NY | ||
| Mark | 13:52:52 | Penfield, NY | Mark: Security software for iPad? Mac? | wifi radiation in the iPad | |
| Art | 13:54:40 | Ontario, NY | some sort of bar code on his bank statement | |
| 2012-02-18 - 10 callers | ||||
| Bodan | 12:11:53 | Rochester, NY | rip DVDs with Windows Media Player? | |
| Charlie | 12:16:29 | Rochester, NY | mouse works funny if plugged into certain port - works fine in another port | | |
| Dennis | 12:20:13 | Rochester, NY | Win7 laptop - IE9 does not show open pages on the taskbar | |
| Peter | 12:57:58 | Penfield, NY | zip cars in Rochester? | new Top Level Domains? | Motorola/Google | URLs for streams - Nitesh streamtheworld | |
| Ernest | 13:15:42 | Perinton, NY | RAID 0 - cannot update the driver | ASUS EEE w/ Linux - trying to update Firefox | |
| Bob | 13:18:55 | Walworth, NY | program to print out topographic maps - starting to print only in 2 inch area | |
| Eric | 13:28:50 | Stoughton, MA | BSD 0x0000024 | |
| Glynne | 13:37:46 | Pasadena, TX | Got Android device - what apps are good? | |
| Bruce | 13:47:04 | Hilton, NY | Advanced System Carefree - Active Boost? | S-Video out | |
| George | 13:52:09 | Webster, NY | importing problem - Vets @ War Memorial | |
| 2012-02-11 - 9 callers | ||||
| Linda | 12:23:17 | Greece, NY | XP - only use it for putting stuff on iPad. If using iPad, deletes first 5 things in her folders. | |
| Bill | 12:35:28 | irondequoit, NY | Outlook Express - 2 IDs - wife cannot delete any messages in inbox | |
| John | 12:40:45 | Rochester, NY | in the driveway - Vista - HP laptop - when log out of Mozilla Browser, when log in says "Vprotect has stopped working - report/etc." | |
| Bill | 13:00:13 | Rochester, NY | Win7 Ultimate - 64bit - WinXP Compatibility Mode won't do scanners, etc. | |
| Frank | 13:24:45 | irondequoit, NY | CD burners - UDF file systems and CDF file system | |
| Joe | 13:33:09 | Buffalo, NY | TomTom 1 - use dban to wipe reg computer - how about TomTom? | |
| Jim | 13:37:10 | Greece, NY | daughter has pix on computer - would like to send to Jim - best way? | |
| Bill | 13:49:43 | irondequoit, NY | from earlier - 2 IDs in OE - | |
| Eric | 13:56:09 | Greece, NY | Kodak Z650 | camera meetup? | |
| 2012-02-04 - 6 callers | ||||
| Dar | 12:51:36 | Toronto, Ontario, CA | taxpayers should rejoice that Facebook is around - close your Facebook account is a YouTube video | |
| Sam | 12:57:15 | Rochester, NY | using Win7 - docs default to My Documents - how do I make them go to Google Docs? | |
| Joanne | 13:14:02 | Greece, NY | Google Calendar | iPad - want to put spreadsheets - Excel - how do I get them there? | |
| Chris | 13:20:17 | Williamson, NY | son's wife's laptop - W7 - Backdoor Trojan - cleaned some stuff, but now Start has been cleared off | |
| Mark | 13:28:54 | Greece, NY | uninstall Norton - Removal Tool or regular uninstall? | |
| Santana | 13:39:23 | Perinton, NY | old XP machine - rebuild from parts - 8 or 9 beeps - Intel motherboard - CMOS shutdown | RAID 0 - has to check for consistency | |
| 2012-01-28 - 6 callers | ||||
| Linda | 12:30:08 | Greece, NY | how to get music onto Android phone? | |
| Tom | 12:52:05 | irondequoit, NY | working as user - print file doesn't go to printer | |
| Dar | 13:13:36 | Toronto, Ontario, CA | Windows 8 - hardware firewall | |
| Jim | 13:34:26 | Greece, NY | need to upgrade - dealing w/ lots of large images - 24M pixel - 100M - tower - i7 - photoshop - PC or Mac? - more PC friendly | what old PC software will run? | |
| Gil | 13:50:17 | Fairport, NY | using Ubuntu for Web/email - wants to move stuff from Ubuntu to Windows - Samba doesn't always connect - XP w/ svc paks | re: Jim - sometimes, it DOES hurt to learn something! | |
| Joan | 13:55:59 | Rush, NY | How stop printer from printing test sheet every time she turns it on and gives it a command to print - HPC3100 | |
| 2012-01-21 - 4 callers | ||||
| Linda | 12:15:37 | Greece, NY | iPad - in iTunes in XP - on iPad, wants the same list view of name and time to play | |
| Joe | 12:58:32 | Cheektowaga, NY | re: passwords - can set up master password for form fillins | |
| George | 13:33:45 | Greece, NY | simple to use scanner for checks? | |
| Ben | 13:56:05 | Fairport, NY | USB on laptop - switching between mouses doesn't recognize them - plugged in and didn't work - "USB device not recognized" | |
| 2012-01-14 - 9 callers | ||||
| Carl | 12:26:05 | Pottstown, PA | 10 yr old PC w/ 512 - slowness - something other than RAM? | cell phones - LTE - HSPA? | |
| Ted | 12:35:03 | Fairport, NY | BSoD - dual boot Vista and Mint - works great under Mint - Vista dies w/ network | |
| Sue | 12:41:58 | Macedon, NY | built-in Webcam - camera lights up but she can't be seen (Skype) | |
| Ingrid | 12:58:10 | Penfield, NY | added MSN by accident - did a Gmail address - MSN is a pain! get messages that it's not working properly | |
| Dennis | 13:13:29 | North Chili, NY | new laptop - trial version of MSOffice - didn't want to pay - uninstalled it, installed old Office 2000 - can open old docs, but when make new doc, can't open it | |
| Bill | 13:23:56 | irondequoit, NY | wireless netbook - 2 networked computers - WRT54G Linksys router - wireless works fine - trying to get the netbook on the same network as the desktops - can see the netbook from the other two | |
| Mike | 13:34:58 | Rochester, NY | wants new printer - needs to scan multi-pg docs to PDF. Has good printer, but needs scanner | |
| Joe | 13:38:14 | Pittsford, NY | streaming video from multiple classrooms over the Internet? | |
| Mike | 13:47:29 | irondequoit, NY | playing CD in DVD - paused for about 7 hours - damage? | Tango - when dump temp files, some won't go | |
| 2012-01-07 - 8 callers | ||||
| Victor | 12:28:19 | irondequoit, NY | get rid of temp files | |
| Joe | 12:35:58 | Orchard Park, NY | re: running as an ordinary account sudowin | |
| Rich | 12:50:05 | Rochester, NY | ways to write apps for Android phone? | |
| Sandy | 13:11:03 | Webster, NY | Dell Inspiron - mouse wouldn't work - why USB not recognized? | |
| Bill | 13:16:48 | Greece, NY | removing self from Internet | |
| Bill | 13:21:03 | irondequoit, NY | small home network linsys wireless router - two computers and a Blu-Ray player wired - laptop wireless - can't see the computers that are wired | |
| Jim | 13:31:01 | Greece, NY | dot matrix printer - now printing gibberish - test print from printer fine - test print from computer gibberish | |
| Paul | 13:37:18 | Rochester, NY | reminiscing about inkjets, WD-40, and printheads | |
| 2011-12-31 - 9 callers | ||||
| Dar | 12:26:32 | Toronto, Ontario, CA | re: getting off the lawn - YouTube - "Get the F Off My Lawn!" - Corner Gas | |
| Linda | 12:31:39 | Greece, NY | iPad - turn preview pane off when check email? | Roku | |
| Dan | 12:46:46 | Pittsford, NY | v. large files - Mac Pro - terabyte video files - did repair disk, "Clean My Mac," etc. still sluggish, getting the beachball. Defrag? | |
| George | 12:55:29 | Greece, NY | voice recognition - Siri? Dragon Dictate? | |
| Dan | 13:00:27 | Webster, NY | 2G RAM - most new machines have 4 - Win7 - % of RAM, rarely get over 55%-60% | |
| Marie | 13:12:13 | Chili, NY | laptop: sometimes wipes out email, jumps to something else | |
| Larry | 13:17:51 | Rochester, NY | bought an iMac - a PC person - installed Norton AV - turned on firewall - anything else? | HP deskjet D4360 - | |
| Rick | 13:29:36 | irondequoit, NY | "Friend" got Kindle Fire - what do you think of them? | |
| Steve | 13:40:16 | Rochester, NY | Win product key - is the 6 really a 9? | |
| 2011-12-17 - 9 callers | ||||
| Tony and Nancy | 12:28:30 | Rochester, NY | what about security and stuff? Want to get rid of Norton - what else should they use? | |
| Victor | 12:42:06 | irondequoit, NY | MS Security Essentials | |
| Brian | 12:45:18 | Pavilion, NY | tries to catch the show - works Saturday - bought the Annoyatron (2 of 'em) | |
| Mark | 12:59:01 | Greece, NY | the Rocket Man commercial - Fender audio is the sponsor | |
| Jim | 13:09:55 | Greece, NY | re: commercials | bought laptop - no Internet access - go to library - how stay secure? | |
| KC | 13:12:58 | Rochester, NY | I have PC, friend has Apple - I have .flac/shn format - how save to HD so he can access them? | |
| Tom | 13:25:54 | Bergen, NY | ATI All-in-Wonder Pro - driver for XP? | video won't play on HP | |
| Joan | 13:29:33 | Rush, NY | Firefox - switched from desktop to laptop - had everything reloaded - when start Firefox, Bookmark bar does not show | |
| George | 13:54:57 | Greece, NY | radioshark problem - we asked if he had the most recent version - they don't seem to label versions - power conditioning? Laptop has no other use (archival, etc., but that's it) | |
| 2011-12-10 - 6 callers | ||||
| Christian | 12:28:18 | Houston, TX | Blackwatch Ave lights - near Perinton Wegman's | |
| Joe | 13:09:08 | Fairport, NY | IBM had the capacity to build drives right here in NY | |
| Julie | 13:14:31 | Largo, FL | Turbo Speed Road Runner - what's the difference? | |
| Bob | 13:48:31 | Brighton, NY | HP Touch - sale starting the 14th at $99 | Trying to root Nook for Android | |
| Wayne | 13:52:47 | Holley, NY | Android 2.2 Craig - resistant touch, not capacitive touch | |
| George | 13:56:05 | Greece, NY | radioSHARK - record off-air broadcasts - hangs from time to time, does not record | |
| 2011-12-03 - 6 callers | ||||
| Frank | 12:33:56 | Rochester, NY | SONY computer - about a yr old - had TIFF photos - can't read it | SONY can't read PDFs | flash drives - require drivers to run them? | |
| Joya | 12:40:07 | Rochester, NY | cable card - Time Warner DVR box - cable card can be used to record premium cable channels on your laptop? | |
| Al | 12:57:12 | Macedon, NY | discarded a reset disk for one of his laptops - Acer doesn't offer it anymore - what can he do? | |
| Lynn | 13:16:11 | Clymer, NY | new computer - needed to burn backup disks - can't find anyplace to get them again | SpinRite - 1.5TB drive - won't run SpinRite | |
| Richmond | 13:27:55 | Rochester, NY | wants new computer - AMD vs Intel? | |
| Dennis | 13:32:36 | East Rochester, NY | iMac - 19" - put disc in, started loading, after 10 mins, was still loading - tried to eject - wouldn't - can't get it out | |
| 2011-11-26 - 9 callers | ||||
| Thomas | 12:18:58 | irondequoit, NY | wireless mice - don't use them because they can be hacked? | |
| Chris | 12:28:57 | Gates, NY | 1st gen iTouch - wasn't connected to WiFi or computer, but iTunes updated and only stuff left was a few podcasts | |
| George | 12:35:13 | Webster, NY | Win7 - when turn on, get msg: document schdsks.exe caused a serious error last time it was opened. Do you want to continue opening it? Y/N - Word failed to start correctly | will Norton stop it? | |
| Victor | 12:48:40 | irondequoit, NY | WMRT - been installed four times? | |
| George | 12:56:36 | Brighton, Michigan | Win Task Mgr - handles, threads, processes | |
| Mark | 13:10:13 | Henrietta, NY | digitize VHS tapes? | |
| Joe | 13:33:47 | Cheektowaga, NY | re: ATandT/T-Mobile merger | re: "average" computer | |
| Pat | 13:44:56 | Lindenville, NY | re: a few weeks ago - couldn't open in Word, could in OOo. | Mythbuntu - new HD card - driver problem?? | |
| Wesley | 13:54:56 | Coleville, NY | streaming - output levels too low on some stations - including ours! | |
| 2011-11-19 - 10 callers | ||||
| Ed | 12:15:18 | Gates, NY | Windows E machine - host.exe problem - redirect virus, too | |
| Bob | 12:32:33 | Chili, NY | Dell laptop 3-4 yrs old - Vista - can't run screensaver | |
| Dennis | 12:44:09 | Rochester, NY | re: root kit | |
| Jim | 12:48:54 | Fairport, NY | affiliate programs? | |
| Gary | 12:54:06 | Greece, NY | Xbox - DSL - Netgear router - Xbox is wired | |
| Dave | 13:18:25 | Webster, NY | Viewsonic G 10.1 Android 2.2 - | |
| Joe | 13:35:06 | Buffalo, NY | re: Angry Birds | |
| Rob Linton! | 13:42:14 | Greece, NY | Re: the great, new Jazz 90.1 app! | |
| Bob | 13:48:49 | Greece, NY | re: Dr. Who | |
| Jim | 13:53:35 | Greece, NY | Dell 8200 9 yrs old - screen for booting in safe mode - counting down - rebooted - | |
| 2011-11-12 - 10 callers | ||||
| Jim | 12:14:59 | Greece, NY | buying laptop - what antivirus? | |
| Gerd | 12:23:04 | Victor, NY | using Norton Internet Security 2011 - still need antivirus? | |
| Vic | 12:33:01 | irondequoit, NY | had virus removed - using avast! suite - something better? MS Office/Bus 2010 not working - can't uninstall it | |
| Vic | 12:44:20 | irondequoit, NY | it worked! | |
| Joe | 12:51:35 | Buffalo, NY | had Firefox 7.0.1 - newer version avail! - did the update to 8.0 - in email, clicked link and got Firefox | |
| Steve | 12:59:15 | Walworth, NY | port forwarding and IP cameras - has several cameras, can only access 2 of them | is there a better router? | |
| text message | 13:05:12 | Rochester, NY | does the glass on the iPhone 4G break easier than on the 3G? | |
| Julie | 13:13:04 | Largo, FL | lots of antivirus stuff - too much? ZoneAlarm, Spybot, Ccleaner, Avast! | |
| Walter | 13:30:37 | Greece, NY | Linux desktop environment? | |
| Pat | 13:52:04 | Rochester, NY | XP - locked up - turned power off - won't restart - wants to start in safe mode | |
| 2011-11-05 - 7 callers | ||||
| Vic | 12:15:09 | irondequoit, NY | 1 Nov was last time could get on Firefox - upgraded iTunes, tried to upgrade Firefox to 4 - after 1/2 hour, gave up - Kaspersky scan | |
| Bill | 12:34:03 | Greece, NY | Dad just purchased laptop - wireless /w security - easy way to run Quicken on both machines? | |
| Al | 12:45:21 | Rochester, NY | MS Malicious Software Tool | Firefox - downloads disappear | |
| Joann | 13:12:45 | Greece, NY | iPad 3? | |
| Roger | 13:23:53 | Greece, NY | computer died - looking for replacement - Win Word Excel Access - Webmail, gen. surfing - EasyShare | |
| Maryann | 13:28:29 | irondequoit, NY | someone is sending out bogus emails from a friend's computer | |
| Dennis | 13:49:59 | Rochester, NY | a tech - does fire alarm work - 50 group homes - does 1/4ly tests on form, did hard copy - now they want email - what's the smallest type of form that could be sent as PDF? | |
| 2011-10-29 - 8 callers | ||||
| Rick | 12:36:14 | Rochester, NY | java: npo has no object | |
| Linda | 12:59:48 | Greece, NY | Ice Cream Sandwich - how come we all don't get it? | |
| Don | 13:11:59 | Hilton, NY | re: power outage - cell phone was charged but no tower - land line worked | |
| Ed | 13:29:51 | Henrietta, NY | laptop from big box store - add antivirus and spyware? - office starter? | |
| George | 13:36:24 | Greece, NY | how to determine how much RAM being used - | |
| Bruce | 13:39:56 | Hilton, NY | Abits VT7 motherboard - will be able to run PCIx video card? | |
| Karl | 13:47:45 | Pottstown, PA | Yahoo! email - search function? - | |
| Charlie | 13:51:09 | Rochester, NY | openoffice questions | |
| 2011-10-22 - 7 callers | ||||
| Pat | 12:27:21 | Lyndonville, NY | member! MS - tech @ small hospital in Niagara County - file share - up from Office 2003 to 2007 - about 2 yrs of docs can access fine. Older than that, takes 20-45 mins to open in Office - fine in OOo and Notepad | |
| Dar | 12:40:55 | Toronto, Ontario, CA | remind us every Sat - can listen using the Android market and download the app! | |
| David | 13:04:32 | Rochester, NY | iPad - PC user - has Excel sheet for biz - ported to Numbers - ported back - what a mess! Can one edit an Excel sheet on iPad? | |
| Linda | 13:28:09 | Greece, NY | iTouch - InstaPaper | |
| Stephen | 13:32:56 | Rochester, NY | old games worked fine under XP - Win7 - they don't work | |
| George | 13:51:42 | Greece, NY | how much RAM is being used at any one time? | |
| Mike | 13:55:22 | Cheektowaga, NY | WBFO - syndicate? _ Port Forwarding on Netgear - RR will block those ports | |
| 2011-10-15 - 6 callers | ||||
| Chris | 12:17:01 | Rochester, NY | having problems updating iTunes - reinstall Windows? | Chrome same problem | |
| Bud | 12:37:46 | Greece, NY | 70 yrs old - son gave him Apple laptop - no one teaches how to use Apple! Who? basic-before-novice instructions | son had lots of DJ stuff xfer'd to new Mac. Left a lot of junk - how do I get that off? | |
| Judy | 12:55:01 | Hilton, NY | wants to change OS - XP - | |
| Don | 13:00:40 | Hilton, NY | converting from Mac to PC or vice-versa you can incur lots of costs in new versions of the software | |
| Michael | 13:38:53 | Greece, NY | need computer for music - looking at iMac - friend is Windows user | |
| Dar | 13:43:56 | Toronto, Ontario, CA | soluto - LawsonTechnology.com | |
| 2011-10-08 - 8 callers | ||||
| Fritz | 12:27:13 | Canandaigua, NY | re: Jobs | 2 Oct HTC vulnerability - Android at the mercy of the carrier | |
| Joe | 12:34:52 | Rochester, NY | Win7 - SP1 won't install | |
| Dennis | 12:40:12 | Rochester, NY | Took picture of 8x10 ruled lined paper, scanned, PDF'd, and it's 24M! | |
| Richard | 12:54:06 | irondequoit, NY | isn't a member because we don't play Barbra Streisand | new HP, older Dell - Dell wants to update Adobe reader all the time | |
| Philip | 13:09:07 | Penfield, NY | laptop died - Kaspersky - trying to access password file - blew HP contact away - AVguard showed up | |
| Zack | 13:12:46 | Brighton, NY | interest in all things zombie - zombie file in Chrome? | |
| Carl | 13:18:01 | Pottstown, PA | audacity to record internet streams - need to record when not home | |
| Donna | 13:50:24 | Henrietta, NY | re: HP laptop - Richard - her computer wouldn't update, either | |
| 2011-10-01 - 9 callers | ||||
| Bodhan | 12:15:23 | Rochester, NY | bought AVG Pro, finds tracking cookies, subscription ended, can't update. | |
| Jim | 12:33:36 | Churchville, ny | Microsoft Updates, gets notices for Office 2010, only has 2003. | |
| Bil | 12:39:01 | Webster, NY | .Net framework updates fail | |
| Virginia | 12:49:50 | Pittsford, NY | thinks has virus, OpenCloudSecurity. | |
| Joe | 12:51:22 | Cheektowaga, NY | Re: previous office 2010 updates without having 2010, has uninstalled Outlook Express, still getting updates. | |
| Julie | 13:03:56 | Rochester, NY | can't open PDF files. | |
| Victor | 13:08:40 | Irondequoit, NY | Firefox speedy upgrades, add-ons don't work. | |
| Tim | 13:45:33 | Rochester, NY | upgrade USB 1 to USB 2 on 1998 computer? | |
| Julie | 13:50:44 | Rochester, NY | Certificate Error, cause by bad clock setting. | |
| 2011-09-24 - 11 callers | ||||
| Zack | 12:19:07 | Brighton, NY | backups - backup to NAS - wants to backup the NAS to online | |
| Brian | 12:31:59 | Rochester, NY | re: Tango | |
| Joe | 12:40:46 | Buffalo, NY | Google+, Facebook, etc. | |
| Steve | 12:53:55 | Rochester, NY | Dymo Labelmaker on Mac Tower - Lion - can't close the program | |
| Panni | 12:58:00 | Brighton, NY | Lexmark 1200 printer w/ Toshiba - have changed cartridge - does scanning, won't do copies, won't print - "no connection to computer" | |
| Judy | 13:23:03 | Hilton, NY | superantispyware - fantastic - virt mem low | |
| Richard | 13:32:39 | Webster, NY | get phone calls from "Dell" - they can tell his computer is infected | |
| Sal | 13:34:23 | Fairport, NY | Overdrive - makes an app for iPad to get books right from Monroe County Library | |
| Wesley | 13:38:18 | Cowlesville, NY | XP SP3 - tried avast! trial - lapsed - now, on startup, reminder pops up | |
| Don | 13:45:34 | Hilton, NY | free out-of-copyright audiobooks - librivox.org | |
| Mike | 13:51:30 | Webster, NY | XP - gets emails from Yahoo! - didn't upgrade email - have to type in email address completely - can fix? | |
| 2011-09-17 - 9 callers | ||||
| Dan | 12:33:34 | Greece | Quad Core laptop that doesn't overheat. | |
| Dave | 12:36:30 | Rochester | Macbook Pro Safari always opens last web site, not home page. | |
| Frank | 12:51:49 | Irondequoit | computer with VIsta, photo cd, icons are too small. | program registration keeps comes up at login | |
| Jake | 13:05:23 | Webster, NY | ||
| Jake | 13:06:26 | Webster, NY | wireless router stopped working, replaced it, working worse that the old one was | |
| Judy | 13:21:12 | Hilton, NY | AVG says not fully protected, | |
| Greg | 13:28:18 | Rochester, NY | room mate's computer can't hook up to cable to roadrunner, his can. | |
| George | 13:30:51 | Rochester, NY | Daves Basic Computer configuration out of date | |
| Dave | 13:35:33 | Rochester, NY | Vista, WIndows update not working. | |
| 2011-09-10 - 5 callers | ||||
| Jim | 12:25:32 | Nashua, NH | Computer America - been on longer?? | GoingLinux.com | |
| Joanne | 12:42:19 | Greece, NY | almost ready to jump into the iPad - new one - buy now or wait? | |
| Smilee | 13:16:23 | Rochester, NY | re: Zune Marketplace and putting the podcast there | |
| Judy | 13:53:02 | Hilton, NY | trying to add new printer - it's bucking her - | |
| Joe | 13:55:25 | Buffalo, NY | G+ - circles - how do they work? | |
| 2011-09-03 - 10 callers | ||||
| Brett | 12:17:22 | Rochester, NY | musician - has FireStudio - 10 in-out I/O on firewire - Win XP - got latest driver - when go to sync, hardware wizard comes up - finishes, re-detects, re-detects, then works | |
| Zack | 12:29:37 | Brighton, NY | biometrics - keyboard biometrics? | more info about an album or artist | |
| Stan | 12:35:17 | Webster, NY | bought Lenovo - McAfee - real-time scanning not working | |
| Robert | 12:40:24 | Rochester, NY | QR codes - wants to put one that does email on a business card | |
| Joel | 12:48:36 | Pittsford, NY | OCZ solid state drive W7 w/ reg. internal HD for data - lots of suggestions for tweaks - should I? | |
| Marie | 13:02:41 | Chili, NY | laptop - video going - planning on buying another laptop | moderate home use - | |
| Bob | 13:13:24 | Rochester, NY | HP TouchPad - good idea? | Uncle Dave liked a program for streaming video | |
| Fritz | 13:25:47 | Canandaigua, NY | re: "inside baseball" re: HP TouchPad | |
| Ray | 13:44:45 | Greece, NY | using cable for AOL, etc. - can't get connected - "may be problem w/ firewall" - PCCillin - can't find it | |
| George | 13:49:03 | Greece, NY | SanDisk thumb drives - U3?? | diff machines - could you put QuickBooks on a thumb drive and use it on another computer? | |
| 2011-08-27 - 7 callers | ||||
| Chris | 12:15:08 | Gates, NY | has archival DVD from prints - Snapfish - when play on DVD on big screen or laptop, they look terrible - everywhere else it looks great | |
| Marie | 12:20:35 | Chili, NY | laptop 5-yrs-old picture goes away and vertical lines - cursor freezes | Apple will be okay | |
| Doug | 12:52:57 | Pittsford, NY | HP Laptop XPSP3 - Media Center - boots to black screen w/ multimedia icons | |
| Steve | 13:04:22 | Walworth, NY | XPSP3 - won't finish bootup | |
| Carl | 13:07:10 | Pottstown, PA | re: texting | |
| Dar | 13:11:27 | Ontario, CA | runpee | for flats/slow leaks - Gunk brand puncture seal | make sure the tube is at the 12 o'clock position | |
| Linda | 13:20:29 | Greece, NY | comment: Oprah Network - Life 2.0 Ch 436 - about Second Life! | how buy apps w/o putting credit card on phone? | password to get to phone? | |
| 2011-08-20 - 5 callers | ||||
| Lynn | 12:43:10 | Clymer, NY | power supply: check voltage under load or open? | is there good software tester for IDE controller? | what's a good ebook for tech manuals for a reading-impaired person? | |
| Jim | 13:10:36 | Syracuse, NY | Thunderbird - can't add email addresses to address book | |
| Rich | 13:20:00 | irondequoit, NY | old desktop - want to sell - best way to get rid of data? | looking for netbook - suggestions? | |
| Dennis | 13:29:13 | Rochester, NY | W7 desktop - MSOffice07 trial - uninstall - keep getting updates! | |
| George | 13:55:27 | Greece, NY | desktop XP Home - opening Outlook - sometimes takes forever to come up - | |
| 2011-08-13 - 2 callers | ||||
| Joe | 13:13:17 | Buffalo, NY | re: poll - Facebook privacy and oxymoron? | any experience w/ APUs? | what's the minimum acceptable graphics RAM? | |
| George | 13:51:25 | Greece, NY | record radio programs from the Internet | |
| 2011-08-06 - 10 callers | ||||
| Carl | 12:11:26 | Pottstown, PA | uses IE8 - recommend a good popup blocker | |
| Tom | 12:39:15 | Rochester, NY | G+ | |
| Maryann | 12:55:45 | irondequoit, NY | Darik's Boot and Nuke | |
| Nick | 13:14:34 | Rochester, NY | wants to learn how to install/reinstall Vista - enjoys working with them | |
| Linda | 13:20:06 | Greece, NY | Microsoft must think everybody's got a lot of money (re: XP)|XP Desktop - rarely use - worked great - next day, it was rebooting itself | why is Win7 laptop as slow as XP? | |
| Gil | 13:32:16 | Webster, NY | re: Nick - do all the backups, then take old HD out, put new HD in, install | listens often on Ustream - hears a harmonic oscillation on Ustream | moving, would like to put in home audio system that works thru iPad/iTunes | |
| Dennis | 13:35:04 | Rochester, NY | re: Nick - get the drivers before you do anything else | |
| Ed | 13:45:43 | Ithaca, NY | Mac 10.5.2 - what's involved in upgrading to Lion? | program that would collect podcasts on a thumbdrive? | |
| Henry | 13:50:30 | Brighton, NY | Win7 - wireless Linksys adapter - doesn't work - WMP54G | |
| Henry | 13:55:18 | Rochester, NY | re: backups - what's the folder to back up? | |
| 2011-07-30 - 5 callers | ||||
| Eric | 12:16:07 | Gaithersburg, MD | Vista -> 7Pro - D: drive - updated always? | has a program doesn't have the disks for - can make disk image? | |
| K.C | 12:29:31 | Rochester, NY | Win7 iPhone 3GS - iPad2 - how sync bkmarks from phone to iPad? | |
| Larry | 12:46:31 | Penfield, NY | Canon flatbed scanner - parallel port - bought laptop W7, USB | |
| Sal | 13:09:36 | Fairport, NY | changes re: patents being awarded to Apple? | |
| Victor | 13:17:50 | irondequoit, NY | WiFi - getting laptop - how close do you have to be? | |
| 2011-07-23 - 10 callers | ||||
| Chris | 12:12:41 | Colorado Springs, CO | 3G on iPad - trying to send pix - VERY slow on 3G! | |
| Jim | 12:18:04 | Rochester, NY | problem getting on Internet - Dell - reloaded Windows - RR - Ubuntu goes fine | how shut off McAfee? | |
| Dennis | 12:29:17 | Rochester, NY | turntable - rip vinyl? | |
| Lou | 12:34:28 | Fairport, NY | fried computer? power went out, no surge protector - startup, turns off, power light stays on | |
| John | 12:48:27 | Henrietta, NY | re: Lou - back up your computer first thing! | |
| Fritz | 13:06:15 | Canandaigua, NY | re: data usage - | |
| Don | 13:14:05 | Hilton, NY | re: wireless usage - has Android at Niagara on the Lake - had used $2 of roaming data! | |
| Linda | 13:27:36 | Greece, NY | thanks for last week - everything came back | trying to get TV stations on the smartphone | loves Lookout | |
| Gil | 13:32:53 | Webster, NY | very apropos I brought up the heat problem in computers - heat is higher in the computer than in the air | |
| Joe | 13:51:22 | Cheektowaga, NY | happy that Linus is bumping the version number up | 500GB discs | |
| 2011-07-16 - 9 callers | ||||
| Linda | 12:22:55 | Greece, NY | re: cell phone | new Android phone - can't install any stuff | |
| Chris | 12:31:46 | Gates, NY | iTouch, iPad - in airports - WiFi - no DNS or router info | |
| Jim | 12:35:29 | Rochester, NY | been looking for inkjet printer that will do CDs and DVDs directly | |
| Joe | 12:54:52 | Buffalo, NY | re: texting while driving | re: Netflix bills | |
| Vic | 13:12:47 | irondequoit, NY | re: distracted driving | |
| George | 13:20:05 | Rochester, NY | re: Vic | G+? | |
| George | 13:33:26 | Greece, NY | ActiveX? | |
| Skip | 13:37:48 | Henrietta, NY | how get rid of G+? | MS Update/Win update - ActiveX control - XP | |
| Wayne | 13:52:50 | Holley, NY | Nook -> WiFi problems - | |
| 2011-07-09 - 7 callers | ||||
| Dar | 12:27:51 | Toronto, Ontario, CA | smartphones - can die | Chrome Extensions | |
| Bodan | 12:32:51 | Rochester, NY | Google+ - Photo ownership | Firefox 5 | |
| Linda | 12:47:03 | Greece, NY | Android phone - Boost mobile - $50/mo unlimited - Android 2.2 OS - Samsung Galaxy Prevail | |
| Carl | 12:52:00 | Pottstown, PA | when see "listen live," how do you know the actual URL? | |
| Carl | 13:23:02 | Greece, NY | Ubuntu - error: no such partition - GRUB rescue | |
| Joe | 13:30:28 | Buffalo, NY | re: Carl from Greece: Download the DVD of Ubuntu then you have all the software on the one disk - WUBI | |
| Peter | 13:50:22 | Penfield, NY | re: Carl from Pottstown - httpfox FF addon | G+ TOS | | |
| 2011-07-02 - 11 callers | ||||
| Maxine | 12:43:19 | Greece, NY | Ubuntu 11.4 - wireless printer won't work | |
| Victor | 12:50:06 | irondequoit, NY | Dave: did you test Firefox 5? | |
| Joe | 13:07:58 | Rochester, NY | Re: virus that hides everything - has encountered it - has an elegant solution | |
| Jim | 13:11:22 | Nashua, NH | got a popup (computer infected) - ran Avast!, etc. - ran ccleaner, etc. | |
| Peter | 13:20:16 | Penfield, NY | re: Final Cut Pro | |
| Gerd | 13:28:24 | Victor, NY | please talk about backup | |
| Victor | 13:30:01 | irondequoit, NY | happy with Firefox 5 - some addons not compatible | |
| Gil | 13:33:38 | Webster, NY | curious about recommendation - iPad with iTunes on XP - what's the best/most compatible calendar? | comments on iPad to control music remotely? | |
| Roy | 13:37:51 | Pittsford, NY | all of a sudden, a number of apps have stopped working - streaming - WinAmp, Firefox, etc. won't stream | |
| John | 13:46:10 | Rochester, NY | dual-boot kinda guy - create small (10G) partition, put Linux on it, can help with bootup problems | |
| Nick | 13:53:58 | irondequoit, NY | laptop - net connection issue - has router at foot of basement stairs - very successful using laptop everywhere - also in garage, but intermittently - can't get connection in garage - daughter's laptop works great | |
| 2011-06-25 - 10 callers | ||||
| Gary | 12:25:56 | Rochester, NY | new Toshiba laptop -W7 - wife has Vista - desktop has XP - printer on desktop | |
| Vic | 12:28:14 | irondequoit, NY | W7 64 - HP printer - Firefox 3 worked, FF4 didn't print | | |
| Gil | 12:42:51 | Webster, NY | installed Ubuntu on friend's laptop - laptop has run out of space - installed w/ Windows as dual boot | |
| Bodan | 12:53:40 | Rochester, NY | new work computer - Acer Veriton - what do we think? | |
| Jim | 12:57:48 | irondequoit, NY | computer messed up - replaced motherboard - now it's worse | |
| Steven | 13:10:34 | Rochester, NY | re: subscribe to Web site for guitar - video stutters - forum says it's not him; site says it's him | |
| Linda | 13:23:26 | Greece, NY | iPod shuffle (from last week) - reset as told to - still get playlist 1, playlist 2 | |
| Ernesto | 13:26:36 | Perinton, NY | W7 phone - ATandT - thought it would be more versatile - can't install med programs | |
| Bear | 13:46:14 | Pittsford, NY | OS X app - Sleepytime 1.0 - freeware - listens to talk shows - | |
| Dar | 13:49:21 | Toronto, Ontario, CA | Android App: Android Assistant - 14 features! - | |
| 2011-06-18 - 9 callers | ||||
| Linda | 12:12:19 | Greece, NY | IE9 - what do you think? | shuffle with playlist - doesn't name the songs | |
| Carl | 12:16:49 | Pottstown, PA | resume question - orig typed on typewriter - OCR'd it - tried to edit - didn't go very well | |
| Steve | 12:52:57 | Rochester, NY | created Web site with NVU - used WYSIWYG - lots of links | |
| Steve | 12:59:17 | Rochester, NY | online guitar teaching - streaming video - many others having same problem - Macbook Pro FF4 - they stop - Safari doesn't work either | |
| Mike | 13:09:27 | Bristol, NY | re: Verizon hotspot and Thunderbolt phone | ping problem - VPN won't stay open - DSL ping 60ms, hotspot 150-250ms which is too slow | |
| Victor | 13:13:16 | irondequoit, NY | Incredimail - click on link and can send to Incredimail - in Word, it goes to OE | |
| Joe | 13:20:16 | Cheektowaga, NY | Internet Provider caps - TW is thinking about doing that again | |
| Peter | 13:33:00 | Penfield, NY | followup from a few weeks ago - Powerbook G4 - iTunes 9 - just wanted to play 1 song, not the history - the search bar was a good suggestion - found two other things that can be done | re: cellular ISPs | |
| Burt | 13:45:28 | Palmyra, NY | grabbed wrong USB stick to dump ISO image onto - can I clean that up? | |
| 2011-06-11 - 6 callers | ||||
| Bodan | 12:29:21 | Rochester, NY | how did Dave get lucky enough to announce Girls with Guitars? | |
| Carl | 12:54:04 | Rochester, NY | Dell a960 printer -> Win7 64-bit - won't work - driver avail? | |
| Dave | 12:57:33 | Rush, NY | AMD XP Pro - blue screened last week - ATAPI.SYS - safe mode wouldn't work - reboot could get to login screen - start to come up, blue screen | |
| Art | 13:20:13 | Victor, NY | given HP Pavilion Laptop - defunct, probably - screen so dark, can't see anything | |
| Big Bill | 13:47:39 | Webster, NY | HP Pavilion A1023C - Win7 - device manager says happy - gets no sound when plug in speakers - front jack works | |
| Skip | 13:53:06 | Henrietta, NY | can't get Java to work on some games - was working | trying to do NYS sales tax - | |
| 2011-06-04 - 3 callers | ||||
| Sal | 12:57:50 | Fairport, NY | MacDefender: saw the popup - tried to mimic Finder window | |
| Howard | 13:36:45 | irondequoit, NY | XP - sometimes double-click on icon doesn't open - right-click on icon, drop-down always opens | auto-off - monitor shuts off, hard drive doesn't | |
| Charlie | 13:46:45 | Rochester, NY | msg: need USB drivers - why would I need USB drivers? | |
| 2011-05-28 - 7 callers | ||||
| Rich | 12:20:16 | irondequoit, NY | re: getting online wirelessly at work - W7 - laptop - server 2003 at work - when see net, 2 connections - might work for second or two - seeing both at same time | |
| Peter | 12:33:39 | Penfield, NY | iTunes - when play song from folder and song finishes, autoplays other songs - how stop that? | got shipment from Amazon w/ his phone number on it! | |
| Gil | 13:03:06 | Webster, NY | re: app vs application | has iPad2 - loves it! - wants to remote desktop | |
| Victor | 13:07:44 | irondequoit, NY | Re: Ask Nick! | |
| Lynn | 13:41:47 | Clymer, NY | Vista - when boot, gets to login window, pointer freezes - few times, USB mouse worked - hid-compatible instead of PS/2 mouse | doubled files on each machine | |
| Jason | 13:45:15 | Altoona, PA | re: Lynn - run cable from KVM switch to USB adapter to the computer | |
| Gerd | 13:50:50 | Victor, NY | XP Pro - driver reviver program - vga-compatible - won't download it | |
| 2011-05-21 - 5 callers | ||||
| Steve | 12:32:26 | Rochester, NY | older computer from 2003 - WinXPHome - dead - now what? | |
| Jeff | 12:48:43 | Rochester, NY | Netflix - SONY Bravia TV - buffering problem - switched to Apple TV - no problem | |
| Steve | 13:33:29 | Mendon, NY | place in Old Forge, camera in it, RR, wireless router, connect camera recorder, internet phone - when power goes off, gets different IP address | |
| Steve | 13:40:09 | irondequoit, NY | re: Google Town Hall - only give you your preferential political opinions? | |
| Dennis | 13:51:18 | Rochester, NY | Win7 - Firefox 4 - can't do banking | |
| 2011-05-14 - 6 callers | ||||
| Bob | 12:18:19 | Rush, NY | re: Total Recorder | |
| George | 12:35:52 | Greece, NY | uses RadioShark - has a loud background hum - powered down the computer - won't come back up | could not read XP Home disc | |
| Ernesto | 12:41:11 | Perinton, NY | 3T drive - only 2T in Windows | |
| Bill | 13:00:06 | irondequoit, NY | what format should he save music in? has an iPod | |
| Robert | 13:12:55 | Rochester, NY | iPhone - wife getting new phone - looking at iPhone and Android - concerned about no Flash on iPhone | |
| Richard | 13:36:02 | irondequoit, NY | requirement of email address and a password is making him crazy | |
| 2011-05-07 - 12 callers | ||||
| Don | 12:15:59 | Hilton, NY | viruses on Linux?| 32 or 64? | |
| KC | 12:18:38 | Rochester, NY | built board - runs hot - different programs read different temps - which accurate? | |
| Linda | 12:30:42 | Greece, NY | using Mozilla - trying Google Chrome - can't figure it out | |
| Bruce | 12:33:51 | Hilton, NY | W7 repair CD - what order for boot in BIOS? | |
| Howard | 12:51:12 | irondequoit, NY | Tango - AVG - several files were locked | |
| Chick | 12:55:15 | irondequoit, NY | installer from Dell - reinstalled OS | cost of recovery? | |
| Don | 13:10:37 | Hilton, NY | installing 64-bit Ubuntu - allocate drive space | |
| Victor | 13:12:09 | irondequoit, NY | Firefox 4.0 could not print - does 4.0.1 fix that? | |
| Joe | 13:16:06 | Rochester, NY | web sites are being flashed based - hate it | |
| Ed | 13:19:24 | Ithaca, NY | new laptop - what programs should I put on it first? How xfer bookmarks and passwords | |
| Blaine | 13:51:18 | Rochester, NY | HP Pavilion slimline - want to install an intensive program - want to max RAM | |
| Bodan | 13:54:48 | Rochester, NY | Lumix camera | |
| 2011-04-30 - 11 callers | ||||
| Jim | 12:28:22 | Nashua, NH | Libre Office - | |
| Jim | 12:33:37 | Webster, NY | making movie w/ MSN MovieMaker - when working w/ music, it freezes | |
| Leah | 12:43:40 | Rush, NY | scareware - can't get rid of it | |
| Sal | 12:59:59 | Fairport, NY | study: using 3 random American words is a good password | |
| Aaron | 13:15:15 | Livonia, NY | re: SETI | |
| Victor | 13:16:09 | car | CCleaner, etc. - Glary Utilities | |
| Joe | 13:32:02 | Henrietta, NY | loves this station | |
| Fritz | 13:34:12 | Canandaigua, NY | re: 3-word random password - Steve Gibson doesn't like it | password | |
| Marsha | 13:48:57 | Greece, NY | Lenovo Laptop - ATandT communications manager - what could I use instead? | can I take IE off my computer? | |
| Jason | 13:51:41 | Altoona, PA | is shutting down the Allen array going to affect the Aricebo array? | |
| Scott | 13:55:24 | Buffalo, NY | Bonvibre! last Wed's South Park was about people who don't read the EULA | |
| 2011-04-23 - 5 callers | ||||
| Ed | 12:14:09 | Ithaca, NY | Both Mac and PC - ext. HD for backup - same drive for both computers? | |
| Linda | 13:00:12 | Greece, NY | friend's son - 14 yrs old - wants to buy notebook - Windows Starter | |
| Vic | 13:05:41 | irondequoit, NY | re: PhoneZoo - phone only; can't download the ringtones? | |
| Jim | 13:34:53 | Greece, NY | replaced UPS batteries - what should be plugged in | |
| George | 13:55:56 | Greece, NY | free TurboTax from a company - would like to keep a copy | if can, what prevents from selling it? | |
| 2011-04-16 - 10 callers | ||||
| James | 12:42:32 | re: last week question | ||
| Harvey | 12:42:59 | Walworth, NY | re: burning CDs on to multiple CDs | |
| Bob | 12:45:53 | Greece, NY | new laptop - username/password - sometimes says "must be admin" | |
| Scott | 12:51:13 | Buffalo, NY | re: adding a radio station to iTunes | |
| Jerry | 12:55:01 | Rochester, NY | re: big MS download - one of them failed - 1603 error code | |
| Rich | 13:12:21 | Rochester, NY | keeping passwords in Firefox - good/bad idea? | |
| Joan | 13:17:38 | irondequoit, NY | have laptop - spy program running - in email - "System Security Alert" | |
| Joel | 13:34:10 | Pittsford, NY | program to schedule recording audio streams? | |
| George | 13:38:12 | Greece, NY | how send email? IE - pull-down lets you get to previous addresses - how scrub some out? | how make contribution | |
| Gerd | 13:50:17 | Pittsford, NY | could not get on Windows because file missing - did restore disk - did only the first part - everything was working to some degree - GMail doesn't fill the screen - need lower arrows to go back and forth | |
| 2011-04-09 - 3 callers | ||||
| Linda | 12:47:26 | Greece, NY | how do I permanently delete music from iTunes? | |
| Bill | 13:00:16 | irondequoit, NY | file sync? | network drive? | |
| David | 13:45:36 | West Henrietta, NY | managing font files | |
| 2011-04-02 - 7 callers | ||||
| Adrian | 12:20:54 | Webster, NY | fan failure - sys went to 72 deg C - both drives come up as normal, but RAID stripe has failed | |
| KC | 12:29:24 | Rochester, NY | wants front-open bezel case so can clean intakes | |
| Vic | 12:36:14 | irondequoit, NY | updated to Firefox 4 - can't print - is IE9 safe enough to download | |
| Joanne | 12:39:24 | Greece, NY | Yahoo! mail - popup window - right at top of screen - | |
| Jim | 12:51:05 | Greece, NY | XP RadioShark - in startup menu - sometimes misses a program - thinks something is updating system, reboots, and RadioShark won't start until he logs in | |
| George | 13:32:34 | Greece, NY | laptop cordless mouse cursor hangs up - got worse over a week - shutdown/reboot fixed it - tried in another machine worked fine - tried diff port - worked fine | |
| Gil | 13:50:01 | Webster, NY | was on Sargon II - saw ad for date w/ Rob in Latinum. Interesting effects in Firefox - on Win - refresh/reload some screens don't reload | iPad2 - read PDF files - what's best way get large PDFs to iPad? | |
| 2011-03-26 - 9 callers | ||||
| Chris | 12:22:18 | Gates, NY | Archival DVDs, are they worth it? | |
| Dar | 13:06:00 | Toronto, Ontario, Canada | pledged to station; square trade warranties; michale robertson: apple app store | |
| Fritz | 13:08:58 | Canandaigua, NY | pledged; can remove old Java updates? | |
| Rich | 13:11:16 | Rochester, NY | Netgear router goes offline frequently | |
| James | 13:28:22 | Rochester, NY | new laptop came with Kasperski, is it enough? | |
| Ed | 13:30:46 | Ithaca, NY | spoken word podcasts, MP3 player to play faster without changing pitch? | |
| Ralph | 13:36:54 | Bridgeport, VA | Macbook Pro 2009, getting distortion while scrolling | |
| Vic | 13:52:21 | Dayton, OH | reference to removing Java; use program JavaRA; Secunia has online plugin scanner. | |
| Vito | 13:53:27 | Chili, NY | download ZoneAlarm, then upgrade and don't like it, can downgrade from upgrade | |
| 2011-03-19 - 12 callers | ||||
| Bill | 12:16:32 | Rochester, NY | how download and burn YouTube to DVD? | |
| Ron | 12:24:22 | Greece, NY | SAM's - doing computer recycling today for free! | |
| Ted | 12:29:58 | Spencerport, NY | Thunderbird - new PC - xfered default from old to new - addresses came over okay - when add new contact, it's gone | |
| KC | 12:34:18 | Rochester, NY | Cobian backup - differential backup takes hours to run | |
| Victor | 12:37:09 | irondequoit, NY | Keeps baby aspirin at computer, in car, etc. | Firefox - sometimes go to IE - what About IE9? Safe? | |
| Bodan | 12:48:29 | Rochester, NY | re: recycling - how concerned should you be to drop off laptop - getting info off hard drive | |
| Joel | 12:51:19 | Pittsford, NY | looking for program to record whenever he wants to set it up | |
| Dennis | 13:16:40 | Henrietta, NY | iPad w/ 3G - can't make calls - 3rd party tools like Skype - dial out thru headset? | |
| Chris | 13:21:49 | Gates, NY | new laptop - music over - restoring shuffle, iTouch, iPad - podcasts go over fine; music "could not be used - orig file could not be found" - quick way to get all the songs? | |
| Charlie | 13:29:03 | Rochester, NY | IE9 - not compatible w/ CA software | |
| Gil | 13:36:06 | Greece, NY | friend got email from him, but it wasn't from him - AOL | |
| Tom | 13:50:57 | irondequoit, NY | working as user, not admin - can't print - XP | |
| 2011-02-26 - 9 callers | ||||
| Carl | 12:13:20 | Pottstown, PA | burning CD-R - d/l a radio show, too big to fit on disc - what to do? | |
| Bodan | 12:26:30 | Rochester, NY | Opera - friend suggested he try it | |
| Dar | 12:31:46 | Toronto, Ontario, CA | re: Opera - it rocks | |
| Chris | 12:34:53 | Gates, NY | iPad - import pix and vid? - many choices - which is best? | |
| Zak | 12:40:41 | Brighton, NY | optional update - SQL Srvr 2008 SP2 | |
| Linda | 12:47:36 | Greece, NY | AVG Internet Security - would you like this person to get on your computer? | |
| Jim | 12:54:25 | Nashua, NH | Phoenix Viewer and Linux | |
| Bill | 13:30:38 | Rochester, NY | use of XP for home server? | |
| George | 13:50:05 | Greece, NY | wants to build library of video clips - few secs to couple minutes - off broadcast TV to DVD - find odd file names - .but, .ifo, .vob | |
| 2011-02-19 - 11 callers | ||||
| Bodan | 12:17:49 | Rochester, NY | Skype - upgraded to latest - when try to video call, no video - can't start video renderer - DirectX? | |
| jgalloway81 | 12:28:42 | Rochester, NY | upgrade virtualbox on Mint - still in Windows mode???? | |
| jgalloway81 | 12:30:08 | Altoona, PA | was trying to upgrade | |
| Ray | 12:35:40 | Webster, NY | struggling to make a wireless connection - remodeling basement - wife's computer on 2nd fl - Netgear N150 - | |
| Victor | 12:39:34 | irondequoit, NY | re: last week - flash drive wouldn't open - W7 - Properties - compatibility | |
| Larry | 12:49:22 | Webster, NY | Canon scanner W7 laptop - TWAIN driver?? | |
| Sebastian | 12:55:31 | Rochester, NY | visual and audio artist - portable product that he can do some work on? - mix music and video - review and bit of editing | |
| Ted | 13:28:36 | Churchville, NY | floppy drive no longer recognized | |
| Craig | 13:34:54 | Rochester, NY | lives too far from free WiFi - how get it? | |
| Gil | 13:46:23 | Webster, NY | re: Craig's WiFi - better access from a distance | |
| Joe | 13:54:03 | Buffalo, NY | re: Internet kill switch: absolutely horrible idea | |
| 2011-02-12 - 13 callers | ||||
| Carl | 12:11:12 | Pottstown, PA | 512M RAM - when run out, HD is used to supplement | |
| Brian | 12:18:56 | Rochester, NY | XP was wired, now wireless. But machine won't see it | |
| Cindy | 12:29:29 | Queensbury, NY | mp3 player always too loud - put it down to 1, still too loud - down any more it goes off - sandisk | |
| Linda | 12:35:36 | Greece, NY | do I need AVG? | new monitor - words are not dark enough | iTouch - full battery yesterday AM - didn't use it - by night, empty battery | |
| Vic | 12:42:30 | irondequoit, NY | startup: adobe reader, java, installshield, - need? | |
| Jim | 12:46:02 | Geneva, NY | desktop - shift key doesn't work for certain apps - Quicken - works okay in Word - just the one on the right | |
| Frank | 12:52:33 | irondequoit, NY | loves our enthusiasm - doesn't understand a thing we do | when are we going to teach classes? Wants intermediate classes - not too basic, not too advanced | |
| Big Jim | 12:54:25 | Charlotte, NY | diff between locked or unlocked smartphone | |
| Dar | 13:11:45 | Toronto, Ontario, CA | spectrum.ieee.org - day of the living dead - the izombie apocalypse is upon us | |
| Joanne | 13:21:29 | Greece, NY | P key - sticks | |
| Richard | 13:33:14 | Webster, NY | having trouble upgrading Vista to Win7 | |
| Mike | 13:44:53 | Rochester, NY | how convert MP4 on Windows to MPEG on Xbox? | |
| Joe | 13:52:06 | Buffalo, NY | Internet Historical Moment - no more IPv4 | |
| 2011-02-05 - 10 callers | ||||
| Joel | 12:20:07 | Pittsford, NY | how to move mail from Mac Mail to Outlook 2010 | |
| Tom | 12:33:29 | Penfield, NY | has a Macbook and Ubuntu laptops Linksys 54G - called Linksys - linksys w/ lock - strong signal - linksys w/o lock w/ weak signal | Linux Tango - no viruses - rkhunter | |
| Galloway81 | 12:50:16 | Altoona, PA | what happened to the Altoona LUG? | |
| Michael | 12:55:23 | Penfield, NY | clock time going slow | |
| Gil | 13:07:51 | Webster, NY | re: Michael - two clock programs? | re: people programming their own devices - how interested are people in investing the time it takes to learn to program their own devices? | |
| Al | 13:13:55 | Penfield, NY | Photoshop Elements and Premier user groups? | developing own apps | |
| Vic | 13:18:45 | irondequoit, NY | HP update window - nothing to click on! | flash drive - recognized - but can't open | |
| Steve | 13:20:38 | Victor, NY | Hyperstudio is still around | |
| Ed | 13:30:01 | Ithaca, NY | Thinkpad XP Avast! tries to update every time he connects to the Internet | when take laptop out, cold | |
| Jim | 13:36:29 | Henrietta, NY | XP 2 yrs old - simple browsing - antivirus, antispyware - not an admin - still gets bad stuff installed | |
| 2011-01-29 - 7 callers | ||||
| Brian | 12:13:49 | Rochester, NY | re: last week - reset connection from home to public | how wipe hard drive? | |
| Carl | 12:19:59 | Yuma, AZ | Media Center - Live Mode - HD runs along with it | |
| Jennifer | 12:46:54 | Rochester, NY | MP3 - compatibility of players - uses Real Player | |
| Linda | 12:55:32 | Greece, NY | re: WinXP -> Win7 - having trouble - need to do something about IP address? | |
| George | 13:30:51 | Greece, NY | difficulty downloading email Outlook 2K3 - F9 just sits and grinds away - 80% of time it times out - timed out waiting for response from POP server | |
| Bob | 13:35:43 | irondequoit, NY | DSL - too far away? | |
| Gilbert | 13:51:11 | Webster, NY | working up to buying iPad - wifi - mobile hotspots - what about 'em? | |
| 2011-01-22 - 12 callers | ||||
| Chris | 12:16:32 | Gates, NY | thanks re: couple weeks back - slow iPad | Carbonite - user or admin? | revo uninstall HP bloatware? | webcam - where is it? | |
| Brian | 12:26:46 | Rochester, NY | Toshiba W7 - worked great - until Tuesday - ran the Tango | |
| Kevin | 12:34:50 | Clifton Springs, NY | wireless router - intermittent drops - 30%-50% of the time | |
| Carl | 12:39:26 | Pottstown, PA | AOL - has been spoofed | |
| Ron | 12:48:03 | Rochester, NY | XP Home - Lexmark 7100 allin1 - replaced color cart - fine for email - not Word or Web | |
| Rich | 12:51:18 | irondequoit, NY | thumb drive - "playing around" - back up then delete - now they're gone | |
| BT | 13:08:59 | Rochester, NY | 7 yr old Sony VAIO - freezes - | |
| Victor | 13:18:46 | irondequoit, NY | openoffice.org - text document - ccleaner - cleaned it out?? | |
| Chris | 13:29:14 | Gates, NY | iPad - PrintCentral - HP PhotoSmart - error processing CUPS data | |
| Dana | 13:34:27 | Victor, NY | about a year ago, Steve talked him into a Mac Mini - on PC, msconfig or C-A-D for what's running - something similar? | |
| Chris | 13:39:04 | Williamson, NY | 80072-exe | |
| Larry | 13:49:28 | Rochester, NY | battery life? | |
| 2011-01-15 - 11 callers | ||||
| Bob | 12:28:06 | Rush, NY | Linux: inherited old computer - would like to get feet wet - | |
| Jim | 12:31:49 | Fairport, NY | what are the best practices for backup? | |
| Bodan | 12:35:18 | Rochester, NY | re: last week's false positive in SuperAntiSpyware | |
| Dennis | 12:40:41 | Rochester, NY | IE and FF 3.6.13 | |
| Nick | 12:46:54 | Brighton, NY | regarding LUGOR meeting | |
| Dave | 13:10:12 | Bloomfield, NY | Internet via Verizon USB modem - 5G limit - overage charges - something happening when he starts up | |
| Lynette | 13:28:23 | Brighton, NY | new video card upgrade to w7, office 2010 - TV tuner - Windows Media Center only finding over-the-air broadcast | |
| Stan | 13:31:03 | Greece, NY | problem reading email - some kind of error - wants name and password | |
| Chuck | 13:34:10 | Holley, NY | AVG 2011, error - connection failed - needs proxy? | |
| Cindy | 13:38:41 | Queensbury, NY | thanks! re: msconfig | Outlook at work - at temp job, get same email on two computers | |
| Gerd | 13:50:04 | Victor, NY | SuperAntiSpyware - tried to download a program that is being prevented | |
| 2011-01-08 - 11 callers | ||||
| Zack | 12:28:21 | Brighton, NY | HD: W7 laptop - single HD - C: and D: partitions | when copy to trash, get a popup | |
| Marie | 12:36:13 | Chili, NY | wireless - if laptop set up from outside, sometimes works, sometimes doesn't | if on email or site w/ logout, if you don't is that a problem? | |
| Carolyn | 12:46:44 | Greece, NY | backup software for Ubuntu - Back in Time | |
| Chris | 12:56:32 | Greece, NY | iPad - want update to OS4 - not enough space on laptop - moved iTunes to external - updated shuffle and iTouch, iPad won't work - still says not enough space | would a new computer with dual hard drives still work with Carbonite? | |
| Linda | 13:11:00 | Greece, NY | new laptop Seagate 500G external HD - desktop has 500G D: drive w/ iTunes - friend - when moved library to another drive, iTunes lost it - what did she do wrong? | Professor Teaches series - good? | |
| Henry | 13:16:12 | Rochester, NY | memory: older desktop - 7 yrs old - XP - 512M - slow - want to add memory - manual says 2 slots - | |
| Cheryl | 13:20:21 | Rochester, NY | don't run as admin? - seems to be doing that on new laptop - how do I make a new admin? | |
| Bodan | 13:31:25 | Rochester, NY | response from webmail ppl - some responses from Webmail get security warning - wants out opinions of their solution | SuperAntiSpyware - Rogue.Palladium | |
| Dave | 13:39:45 | Henrietta, NY | G5 - made mistake? Suitcase - system fonts - had conflict w/ Helvetica font - running OS 4.11 - library file folder - two Helveticas System has 3 Helvs | can iPod Touch sync w/ 4.11? | |
| Jim | 13:45:51 | Greece, NY | when reboot - error - avgrsx.exe - unable to okay component - msdcp80.dll not found | |
| Tony | 13:48:10 | Rochester, NY | iMac email - try to send link from page - can't create message because Safari can't find email app | when try to send attachment - "you need to set a program" | |
| 2010-12-11 - 10 callers | ||||
| Steve | 12:34:51 | Rochester, NY | Dell laptop - cannot install non-Microsoft software (iTunes, Photoshop) | |
| Scott | 12:35:55 | Buffalo, NY | Woz carries 6 cell phones! | |
| Fritz | 12:40:35 | Canandaigua, NY | bought wife new printer/copier/scanner - copier cost $40, cartridges cost $50 | |
| Zack | 12:46:23 | Brighton, NY | Droid2 - streaming over smartphone? | |
| Bodan | 12:56:25 | Rochester, NY | email via Web site - changed it - almost every email gives security warning | Chrome notebook | |
| Jim | 13:18:11 | Churchville, NY | Outlook 2003 on XP and Win7 machines - move from one to the other | |
| Tom | 13:26:57 | Walcott, NY | Firefox - used to be able to type name in and not hit .com - now goes to search | |
| Lisa | 13:34:21 | Webster, NY | family member using iPad - Ymail - contacts don't show up | |
| Steve | 13:38:42 | Walworth, NY | Mac Mini - Tiger - can't see movies/pix - called last week - still can't | |
| Gerd | 13:45:42 | Victor, NY | every 2nd/3rd time boots, sched task mgr is off - has to start it up again | avast - every once in a while will have red X - real time shield is off | |
| 2010-12-04 - 13 callers | ||||
| Dan | 12:12:35 | Rochester, NY | XP desk, W7 laptop - thumb drives - tango on thumb drive? | |
| Steve | 12:21:59 | Walworth, NY | Mac mini w/ Tiger - Thunderbird - mail is gone - browsers - like starting from scratch - iTunes doesn't know him - installed LogMeIn | |
| Cindy | 12:29:24 | Queensbury, NY | how stop things from starting when you start computer? | |
| Jim | 12:36:30 | Fairport, NY | father in law - windows - too much ongoing maintenance needed | |
| Linda | 12:47:05 | Greece, NY | got new computer - when create shortcuts - goes to default - not the actual icon | |
| Robin | 12:48:20 | Rochester, NY | ||
| Bill | 13:10:35 | Ontario, NY | iTunes duplicates | |
| Bill | 13:12:32 | irondequoit, NY | OE - crashed a couple of times - | |
| Dennis | 13:23:30 | Rochester, NY | W7 - IE or FF - in IE, can access Thunderbird from inside - not so FF | |
| Chuck | 13:26:52 | Penfield, NY | upgrading BIOS - flashing in Windows - locked up | |
| Jim | 13:34:21 | Greece, NY | printer plugged into surge protector - UPS in surge protector, computer in UPS | |
| Richard | 13:39:42 | irondequoit, NY | Toshiba Qosimo 05 - vertical lines on screen - diff colors | WinXP lately requires login password | MS not supporting XP except for SP3 | |
| George | 13:50:49 | Greece, NY | how protect flash drives? | |
| 2010-11-27 - 17 callers | ||||
| Ron | 12:14:53 | Rochester, NY | thunderbird - upgrade flash - 3.15 - don't like it - can't get back to inbox - many problems | |
| Stan | 12:19:28 | Greece, NY | HP Photosmart uninstalled - tried to reinstall - error - HP mailed a program - tried downloading program - got error message | |
| John | 12:27:23 | Rochester, NY | Dell Dimension 3000 2G, XP sometimes doing something simple hourglass on for a minute or two - router logs look clear - remote packet capture v.0 | |
| Zack | 12:31:40 | Brighton, NY | drive indexing? | laptop battery mgmt - | |
| Tom | 12:46:45 | Newark, NY | bought new Kimball XD Reader - trouble w/ MP3 | |
| Gary | 12:49:33 | Greece, NY | Win7 - documents and settings | |
| Fred | 12:51:59 | Rochester, NY | netbooks - Acer - XP - | |
| Mark | 13:09:32 | Penfield, NY | 9 yr old son - into computers - can't find book or class locally for kids | |
| Joe | 13:12:05 | Rochester, NY | how get rid of AVG popup? | re: Gary | |
| Jim | 13:17:39 | Rochester, NY | box popup - upgrade Adobe flash - gets error | |
| Bruce | 13:31:21 | Sodus, NY | logging in as user v admin | |
| Ed | 13:34:01 | Ithaca, NY | Macbook Pro 10.5.2 - battery dying | |
| Dave | 13:36:25 | Bloomfield, NY | Dell Laptop low-end Vostro - XP - tango - delay when type letters before show up on screen - every program | |
| Ed | 13:38:26 | Ithaca, NY | again... re: battery - only 46 cycles | |
| Norman | 13:47:56 | Fairport, NY | Office 2010 - load over 2003? | |
| Steve | 13:51:51 | Greece, NY | XP - selective startup - msconfig | |
| Mike | 13:56:08 | Livonia, NY | family computer - games - | |
| 2010-11-20 - 9 callers | ||||
| Lynn | 12:43:19 | Clymer, NY | IPv4 vs. IPv6 | |
| Victor | 12:47:24 | irondequoit, NY | kim commando did a study of the tablets | |
| Henry | 12:58:05 | Brighton, NY | 2003 P4 when boot mouse would work for few seconds then start to freeze - now freezes immediately - works in safe mode | |
| Linda | 13:11:23 | Greece, NY | desktop old - getting laptop from Christmas - HP pavilion or SONY | |
| Dar | 13:20:03 | Toronto, Ontario, Canada | regarding cars | |
| George | 13:31:23 | Greece, NY | video editors - Adobe Elements - other irfanview | |
| Gil | 13:37:34 | Webster, NY | used irfanview - how do we know they don't do nasty things behind the curtain? | |
| Don | 13:45:22 | Hilton, NY | re: irfanview - also get the additions | |
| Bob | 13:54:45 | irondequoit, NY | TJ Maxx and Marshall's are carrying iPad for very low price - legit? | |
| 2010-11-06 - 14 callers | ||||
| Cheryl | 12:31:37 | Rochester, NY | linksys wireless N - desktop, laptop, iTouch - changed the password, can't get on | |
| Don | 12:36:26 | Webster, NY | Logitech phone calls and Skype - Logitech is fine - Skype: can't start video renderer - valid DirectX? | |
| Victor | 12:40:13 | irondequoit, NY | opinions on Airport Extreme Router? FSecure | |
| Sean | 12:53:23 | Seneca Falls, NY | using regular phone - smartphones - require data plan - is one phone using more data than another? | |
| Bob | 13:00:05 | Rochester, NY | Thinkpad T22 - XP window error 0188B (bad) CRC2 | |
| Bob | 13:09:25 | Victor, NY | have camera - trying to do photo editing - movie editing - using freeware programs | |
| Joe | 13:11:59 | Greece, NY | trying to upload video and pics - AOL - XP - RR light - can't upload more than 25M | |
| Stan | 13:17:18 | Greece, NY | XP 3 - Tango - went to avast! - could not download Flash or something to help clean computer | tango disk - was set for dialup? | |
| Don | 13:26:10 | Hilton, NY | re: Joe from Greece - IrfanView, Paint Shop Pro | |
| Gil | 13:33:51 | Webster, NY | ads - Ustream - Google ads at bottom - where do they come from? | |
| Bodan | 13:42:13 | Rochester, NY | re: Tango - avast! has upgraded - new logo, new voice - any benefit to pay the money? | |
| Cheryl | 13:44:41 | Rochester, NY | from earlier - both our suggestions worked | |
| Mark | 13:47:56 | irondequoit, NY | computer shuts down w/ no warning - nothing in logs | |
| Big Bill | 13:52:39 | Webster, NY | antivirus 2010 | Microsoft Security Essentials | |
| 2010-10-23 - 7 callers | ||||
| Victoria | 12:29:53 | Rochester, NY | testimonial for Dave | internet via "local landline telephone company" - having trouble with "local cable-based internet provider" - what other alternatives? | |
| Don | 12:48:46 | Hilton, NY | re: Clearwire - updated his modem - 3-6Mbps, bursts of 10 down - 1 Mbps up - $55/mo | |
| Sal | 12:53:07 | Fairport, NY | what do we mean "lock down" the Mac App store? | |
| George | 13:11:06 | Greece, NY | computers made w/o CD drives - can I back up my downloaded software? | |
| Linda | 13:32:18 | Greece, NY | Twitter on iPhone goes to MySpace every time? | have articles on iPod Touch - can move them to iPad? | what do we think of the iPad? | |
| Jason | 13:46:28 | Altoona, PA | thanks for Firefox - gave Linux a shot - FoxMarks -> XMarks - | |
| Gil | 13:50:58 | Webster, NY | ppl aren't calling in - must be a signal problem! | |
| 2010-10-16 - 10 callers | ||||
| Colleen | 12:34:19 | Perry, NY | Notebook display has shrunk 1 inch each side - display settings did nothing | |
| Joanne | 12:51:45 | Greece, NY | Yahoo! acct got hacked. How do I make contact w Yahoo? | |
| Jim | 13:09:50 | Greece, NY | Pop up - ZoneAlarm CFD.exe | Chrome - ESL acct - if print, get only 5.25 inch width - if use "printer friendly" version, no way to print | |
| Dan | 13:23:53 | Webster, NY | writes software - XP deploys - Win7 - one of the DLL files won't automatically register | |
| Judy | 13:27:26 | Rochester, NY | Win7 Office 2007 screen reader - print envelope from Word - computer freezes | |
| Joel | 13:29:38 | Pittsford, NY | new computer/monitor - shading around text - red around bold, a little green on some others - diff monitor, same problem ATI 5770 card | |
| William | 13:35:22 | Greece, NY | Thunderbird - when click once on email, sometimes opens, sometimes doesn't | |
| Gil | 13:49:12 | Webster, NY | 4G services - what are they? | |
| Don | 13:52:14 | Geneva, NY | emachine - W7 - loves it - Windows Live mail - wants to get rid of request to sign up for Instant Messenger | |
| Paul | 13:53:55 | Rochester, NY | W7 - good book? | |
| 2010-10-09 - 8 callers | ||||
| Tom | 12:37:56 | Rochester, NY | Boss bought him a flat-panel TV for a monitor - nVidia 6600 - dual monitor | |
| Bodan | 12:48:57 | Rochester, NY | Ffox - has popup blocker - still getting pop unders | |
| Gil | 12:58:49 | Webster, NY | re: OS updates - back in 2001, XP was released - every year we get updates - 9 yrs and still not fixed! | |
| Vic | 13:08:53 | irondequoit, NY | PCTools due to expire - uses MS Security Essentials - machine is faster | |
| Todd | 13:14:35 | Webster, NY | Team Fortress 2 - DirectX 8.1 and support for FSE | |
| George | 13:18:54 | Greece, NY | last week virt mem too low - | |
| Rich | 13:36:51 | Rochester, NY | freeware - AVG, SuperAntiSpyware, Malwarebytes, AdAware | more than one spyware program? | |
| Joe | 13:54:13 | Buffalo, NY | MS Security Essentials | ATandT GSM - voice/data simultaneous - true? Others can't? | v expensive to text | LTE support IPv6 natively? | |
| 2010-10-02 - 7 callers | ||||
| Carl | 12:10:47 | Pottstown, PA | XP Home - auto updates on - no SP3 | |
| George | 13:14:27 | Greece, NY | Windows XP: virt memory minimum too low | |
| Zack | 13:15:37 | Rochester, NY | Gibson's Web site - Port Scan | |
| Doug | 13:27:39 | Rochester, NY | external Seagate - USB - set up laptop/desktop sharing - also laptop could see the Seagate | |
| Al | 13:31:11 | Macedon, NY | laptop - old, slow, not using - Acer - can beef it up? | |
| Chris | 13:47:02 | Greece, NY | reconnected iPad - keeps getting timed out - Apple suggested turn off Kaspersky - worked - should I have to do that? | lots of pix on iPad - now all are in one big file on iPad - why? | backs up first before can do anything else | |
| Dennis | 13:50:06 | Rochester, NY | Gibson Research - Win7 Premium - | |
| 2010-09-25 - 10 callers | ||||
| Bill | 12:15:06 | Hamlin, NY | VPN connections - 2 locations - work (successful: Cisco) - can't get the other one - error 619 | |
| Rick | 12:24:09 | irondequoit, NY | the fireman - downloaded new bios - flash only plays for 3 secs | |
| Richard | 12:37:25 | West Irondequoit, NY | DLink router 2.4 and 5 GHz | stream movie from upstairs to downstairs | |
| Joanne | 12:53:19 | Greece, NY | what laptops should I get for my children? | |
| Rick | 13:08:11 | irondequoit, NY | solved it! Chrome worked. | |
| Chuck | 13:10:51 | Holly, NY | XP SP2 startup: error loading DERODI2.DLL | |
| Tim | 13:12:52 | Webster, NY | XP - if reinstall Win over Win, have to reinstall other software? | |
| Sal | 13:17:24 | Fairport, NY | last security update for OS X - scanner is gone - can't find any scanner | |
| Jim | 13:29:45 | Churchville, NY | HP laptop 6 mo old - terado tunneling adapter not working | |
| Bohdan | 13:34:28 | Rochester, NY | friends in Connecticut love the Tango! | free SuperAntiSpyware | |
| 2010-09-18 - 6 callers | ||||
| Mike | 12:13:45 | Perinton, NY | MacBook Pro - Boot Camp - Winclone - has dropped off face of the Earth - what happened to it? | |
| Walter | 12:36:45 | Greece, NY | two weeks ago - Ubuntu freezing - we were right - swollen capacitor | older laptop - external modem - parallel port printer | |
| George | 12:50:57 | Greece, NY | re: virtualizing - what is it? | |
| Rich | 13:25:51 | irondequoit, NY | re: 3-secs of video from last week: did all the downloads - trying to d/l Adobe Flash "download did not pass integrated check" | |
| Joe | 13:40:26 | Fairport, NY | Roku? | |
| Sal | 13:48:18 | Fairport, NY | rent TV shows, too | |
| 2010-09-04 - 12 callers | ||||
| Walter | 12:19:31 | Greece, NY | spare older computer Ubuntu 8.04 - started freezing - d/ling updates - froze - | |
| Mike | 12:39:27 | Caledonia, NY | overclocking? nVidia GForce 2G - processor is 1.7G dual-core Pentium - a lot of online gaming | |
| Martin | 12:47:03 | Rochester, NY | liked CardFile - now using Ubuntu - using Tomboy | |
| Rich | 12:53:05 | irondequoit, NY | Win7 on laptop - had Vista - youtube played fine, but since W7 don't - has updated drivers - freezes after a few seconds | |
| Cindy | 13:00:33 | Queensbury, NY | TW All-in-One - incl Digital Phone - turns of wireless router when not home - turns off the phone! | |
| Rich | 13:14:51 | irondequoit, NY | re: Cindy - encryption? | router upstairs, laptop downstairs | re: bloatware and trialware - some are pre-installed | laptop and desktop will freeze | |
| Dan | 13:20:47 | Henrietta, NY | Palm Centro smartphone - problem syncing w/ Win7 | |
| Tom | 13:29:11 | Wolcott, NY | Netbook - XP - ZoneAlarm - .NET wants to update | new Dell Studio - gets very hot | |
| Joe | 13:34:05 | Cheektowaga, NY | re: wireless - don't broadcast SSID | Ubuntu - mixing video hardware? | |
| Don | 13:37:37 | Hilton, NY | moved from Centro to Pre - XP would not recognize it | |
| Skip | 13:49:00 | West Henrietta, NY | whole day of problems - security suite - that's out - java wasn't working to play games - fixed that - IE - bang - suddenly was in Chrome - XP | two licenses for XP - both ended up on one license | |
| Bob | 13:53:41 | Pittsford, NY | two computers - desktop works great - need new - i7 chip - USB 3??? | old computer - CD burner and DVD burner - | |
| 2010-08-28 - 11 callers | ||||
| Tom | 12:27:26 | Penfield, NY | Ubuntu - root kits eximmca openssl warnings | clamtk | |
| Joe | 12:30:33 | Pittsford, NY | Inet security scams - learning center for older adults - popups that say computer infected | |
| Bill | 12:36:17 | Byron, NY | Fake Antivirus 2010 - won't let antivirus run | |
| Ron | 12:52:12 | Greece, NY | disabled neighbor - laptop - computer illiterate - Dell - Windows - IE8 - Vista - MS security essentials - antivirus and Windows Defender turned off | root kit? | |
| Bill | 12:59:34 | Rochester, NY | backup - | |
| Alex | 13:12:27 | car | XP vs. 7 - | |
| Gerd | 13:20:39 | Victor, NY | XP Pro SP3 - Ubuntu, Linux, Chrome... ??? | |
| Dick | 13:28:09 | Greece, NY | had machine in to get it fixed, now can't get it running - can hook wired, can't hook wireless | |
| Don | 13:35:54 | Hilton, NY | XP support disappearing - keeping W7 computer clean - not going onto network except for updates - | |
| Ed | 13:41:15 | Ithaca, NY | ThinkPad laptop - won't play MP3s or CDs | |
| Dennis | 13:45:03 | Rochester, NY | Ubuntu? | |
| 2010-08-21 - 14 callers | ||||
| Chris | 12:14:25 | Hamburg, NY | Listening to a podcast about iPad 3G. unlimited data plan? | sort apps to stay on the page | |
| Jim | 12:30:17 | Rochester, NY | Free Game web site, download.com. | anti-malware for Mac? | |
| Dennis | 12:32:39 | Rochester, NY | Desktop w/ Win 7, laptop w/ XP , printer won't work with Win 7. how to share between them. | |
| Zach | 12:35:54 | Rochester, NY | NAS devices, powers itself down. how to transfer to new NAS. | |
| Anthony | 12:40:13 | Rochester, NY | how to clear flash cookies | |
| Dar | 12:49:21 | Toronto, Ontario, Canada | Bleachbit, free cleaning program. | CrapCleaner crashes. | |
| Sam | 12:54:29 | Rochester, NY | Magic Jack call ID says Batavia | unplugs peripherals, Magic Jack needs to be restarted. | |
| Anthony | 13:07:18 | Rochester, NY | trying to Install XP Home, not accepting product key. | |
| Dave | 13:14:32 | Greece, NY | strange folders in WIndows directory, "NTServicePackUninstall$", 131 similar folders. | |
| Jim | 13:19:01 | Greece, NY | Thumbdrives, lost one and found it later, could someone read it. | |
| Dave | 13:23:52 | Rochester, NY | two files won't clean with Security Tango, scan stalls for 40 minutes. | |
| Steve | 13:27:43 | Fairport, NY | can't remove fake AV Security Suite | |
| Richard | 13:44:59 | Rochester, NY | Animal story, cat pried off key caps on a laptop. | |
| Lee | 13:56:08 | Rochester, NY | Recycle electronics? | |
| 2010-08-14 - 7 callers | ||||
| Dick | 12:11:15 | Greece, NY | upgraded IE6 -> IE8 on Friday the 13th! No icons, no start bar. Not even in Safe Mode. | |
| Jim | 13:07:57 | Nashua, NH | Linux - pctech101.com or on-disk.com | |
| Dar | 13:22:11 | Toronto, Ontario, Canada | re: security: the TPMS sensor - can track all kinds of things tinyurl.com/32bfkng | cost of textbooks - | |
| Julie | 13:25:55 | Rochester, NY | audible - new to it - way to convert audible to CDs? | |
| Jason | 13:31:50 | Webster, NY | re: Dave - calls the police for child porn | |
| Ed | 13:49:27 | Henrietta, NY | Yahoo - dialer demons - someone got into contact list and sent out Apple spam | |
| Chris | 13:53:35 | Williamson, NY | HP Pavilion XP - can't navigate away from orig page in IE or FF - can't open shortcuts unless right-click | |
| 2010-08-07 - 8 callers | ||||
| Chris | 12:29:52 | Gates, NY | iTouch - audiobooks? - doesn't want to have to hook it up to the computer first | |
| John | 12:33:00 | Rochester, NY | laptop - Win7 - "made me smile" - Norton - Tango - Panda - problem running both at once? | |
| Don | 12:34:43 | Hilton, NY | re: Chris - PD free books - Librivox.org - lots of PD books | |
| Bodan | 13:22:44 | Rochester, NY | TWRR: 1 Sept - increase price to $54.95/mo | |
| Dennis | 13:35:35 | Rochester, NY | Android?? | |
| George | 13:40:10 | Greece, NY | diff btwn Web browser and Search engine? | |
| Cornelius | 13:50:41 | Penfield, NY | Android - primarily a programming device - Apple too hard to deal with | TW, Verizon, Android | |
| Tom | 13:54:11 | Rochester, NY | Dell - Windows - McAfee - MS Security Tool: 26 viruses | |
| 2010-07-31 - 6 callers | ||||
| Peg | 12:25:35 | Pittsford, NY | 5 yr old Dell - trying to play video - constant buffering - RR - | |
| Jim | 12:48:48 | Churchville, NY | wireless router - new laptop - NetGear N - Pogo - crashes constantly - loses connection | laptop has both 64-bit and 32-bit | |
| Don | 13:06:51 | Hilton, NY | how check your Internet speed? | |
| Howard | 13:15:30 | irondequoit, NY | XP - loading error - | wireless Kensington kybd/mouse - email button, web button | |
| Tony | 13:18:53 | Rochester, NY | iMac - how create bookmark folder? - Safari | cookies, beacons, Flash cookies - how get rid of? | |
| Victor | 13:28:35 | irondequoit, NY | chicken wire in walls - wireless problem | |
| 2010-07-24 - 7 callers | ||||
| Thomas | 12:33:45 | Newark, NY | couldn't get wireless to notebook - turns out it was his security cameras. When they were on, it interfered.|XP - HD quit - Dell - new HD - when try to install XP, stops on setup | |
| Joe | 12:46:36 | Rochester, NY | re: Thomas - if Dell BIOS lets you change to IDE if have ASUS motherboard | Thunderbird - turn off confirmation window? | |
| Bodan | 12:49:40 | Rochester, NY | xlsx??? | |
| Josh | 12:59:59 | West Irondequoit, NY | looking for program - video production - interviews - need translate to text | |
| Chris | 13:04:57 | Gates, NY | iPad - wanted it for picture format - any way to save email picture to iPad? | |
| Sal | 13:10:27 | Fairport, NY | Apple has PDF for iPad | |
| Bert | 13:31:51 | Palmyra, NY | re: Facebook - zero time! | |
| 2010-07-17 - 5 callers | ||||
| Bear | 12:34:07 | Pittsford, NY | Win, Mac, Linux - Mac wallpaper changer - doesn't work well - random - has 200 wallpapers - many repeats - sequence doesn't work | |
| Adrian | 13:05:50 | Bergen, NY | re: Bear - try iPhoto - use that folder | |
| Lynn | 13:34:45 | Clymer, NY | got DSL downloaded - frugal install? | |
| Sal | 13:40:23 | Fairport, NY | Android ubiquitous? What about iPhone? | |
| Ed | 13:47:43 | Gates, NY | game - can d/l Las Vegas slots portion okay - but when try to d/l slots, get exception | |
| 2010-07-10 - 7 callers | ||||
| Jim | 12:51:06 | Gates, NY | GF in market for laptop - v light | thumb drive problem - XP - plug in - when go to dismount, "in use try again later" | |
| Joe | 13:06:27 | Greece, NY | VJ - re: last week AVG free - threatfire stopped him - how uninstall? | |
| Stan | 13:28:11 | Greece, NY | Win XP SP2 - what were you talking about? | Danced the Tango w/ dialup thing | |
| Kevin | 13:39:06 | Greece, NY | SP3? Didn't catch top of show | |
| Sean | 13:41:02 | Rochester, NY | recommends Roku - loves it - | |
| Lorraine | 13:50:45 | irondequoit, NY | ALSO did not hear the top of the show - what about wireless security? | |
| Ed | 13:55:03 | Henrietta, NY | looking at Toshiba laptop - 6 mo free spyware, etc. | |
| 2010-07-03 - 11 callers | ||||
| Jack | 12:12:36 | irondequoit, NY | Screwed up gf's computer - wanted Firefox - have ZoneAlarm - told ZA to disallow FF | |
| Mark | 12:15:08 | irondequoit, NY | XP - tried to get SP3 - tried installing as admin - gets quite a ways thru and access denied | |
| Zack | 12:17:07 | Brighton, NY | has a Vaio! registered it and never heard from Sony about the recall | |
| Dave | 12:20:50 | Bloomfield, NY | can't get DSL or cable - using Verizon USB modem - lost connectivity - avast! will connect; nothing else does | |
| BT | 12:41:55 | Rochester, NY | cannot get email - Sony Vaio - 7 yrs old - system crash - recovery | |
| Gil | 12:56:57 | Webster, NY | re: bad capacitors - save self a lot of grief by looking for swollen tops - once it fails, you don't know what else you're going to lose - sometimes, when they vent, small film of white powder | new boards use "low ESR" capacitor | advise for myriad o | |
| Dave | 13:09:26 | Rochester, NY | Snow Leopard - prob w/ trash - tries to delete right away - home folder problem? | |
| Mike | 13:12:45 | Akron, NY | trying to do port forwarding; will only let one IP address forward | |
| Cindy | 13:24:43 | Lake Luzerne, NY | FF - turn on computer, turn on Juice - | |
| Tony | 13:32:45 | Rochester, NY | iMac - trying to send attachment to friend w/ PC - no luck - friend can't open it - PDF file | Airport Extreme connected to PC - can use Internet, can't use FF | |
| Vito | 13:38:44 | Chili, NY | Great show - trying to update to SP3 - component file does not match verification information | |
| 2010-06-26 - 8 callers | ||||
| Chris | 12:20:48 | Brighton, NY | observed that most drivers hold phone w/ left hand while they're talking or texting | |
| Debby | 12:28:59 | Webster, NY | iTunes - Secunia says iTunes vulnerable and should be updated - "Older version of Bonjour cannot be removed" - can't remove because don't have either MSI - Revo didn't work | |
| Tom | 12:34:45 | Penfield, NY | error message for Dell Support Center - can't run Quicken | |
| Gil | 12:39:42 | Webster, NY | usually ppl are deaf in off ear | any anecdotal experience w/ i7? computational intensive | |
| Joel | 12:48:27 | Pittsford, NY | re: iPhone 4 - got it Wednesday - has had no problems - holds it down further so that doesn't bridge antennae | |
| Cindy | 13:27:08 | Lake George, NY | WMP - got rid of "really want to delete this?" - want it back | |
| Brian | 13:33:04 | Hilton, NY | laptop processor running overtime - fan never turns off, processor runs hot, video makes it run even hotter | |
| Ed | 13:50:55 | Rochester, NY | re: Cindy | |
| 2010-06-19 - 8 callers | ||||
| Zack | 12:17:39 | Brighton, NY | external enclosure for HD? | wife's AOL hijacked? | |
| Kathy | 12:29:03 | Ontario, NY | new computer - strange issues - play a lot of Facebook games (Farmville) - animation stops unless mouse is moving - browsers crash - either IE of FF | |
| Joe | 12:32:04 | Fairport, NY | a problem with "a friend's" computer - did Tango - worked fine - brought back to friend - BSD | |
| Chris Reich | 12:33:17 | Brighton, NY | will send Steve the backup copy | |
| Brian | 13:05:00 | Mumford, NY | vision problems - low vision software? Went to ABVI, got magnifiers, using magnifier on Windows | |
| Dar | 13:06:32 | Toronto, Ontario, Canada | Vinux.org | |
| George | 13:24:30 | Greece, NY | years ago on DOS, ability to print file directory | |
| Judy | 13:53:01 | Hilton, NY | want to clean up files - under Favorites, list is 10 miles long | computer is slow - how get out of defrag | |
| 2010-06-12 - 12 callers | ||||
| Ruth | 12:21:31 | Ontario, NY | Tango in safe mode - all AVG files come up locked - not tested | |
| Dave | 12:25:47 | Bloomfield, NY | audio equalizer program w/o audio editor | |
| Walter | 12:30:07 | Greece, NY | Thanks, Nick! re: Puppy Linux - was using 11-yr-old laptop on Xubuntu, but update didn't work, Lucid Puppy works great! | Any experience w/ power line Ethernet? | |
| Dar | 12:34:43 | Toronto, Ontario, Canada | re: Puppy Linux and Ethernet over Power - EoP: screws up shortwave | |
| Sean | 12:53:13 | Rochester, NY | W7 Dell - 4G - nVidia video card - doesn't recognize 3D accel - did driver update | |
| Steve | 12:57:07 | Mendon, NY | no high-speed - too far from the road - cellular? Clearwire? Satellite? | |
| Dennis | 13:00:49 | Rochester, NY | desktops/laptops/98/XP/7 - want to collect all bookmarks and send to W7 Firefox | |
| Angel | 13:07:24 | Rochester, NY | looking for free space, accidentally uninstalled printer - XP | |
| Ed | 13:10:59 | Trumansburg, NY | Yahoo! Firefox getting email, window says disconnected from chat | |
| Bodan | 13:15:53 | Rochester, NY | present from MS - 11 updates! Superantispyware - lately, get additional tracking cookie makes him reboot - adobe flash tracking cookie | |
| Mike | 13:45:44 | Chili, NY | recommendation: refill laser cartridges or not? | |
| Joe | 13:50:57 | Fairport, NY | shopping for power supply - 2006 computer - no serial ATA connectors - can fit older ones? | |
| 2010-06-05 - 9 callers | ||||
| Jeff | 12:28:51 | Brighton, NY | XP - couldn't load desktop - had image on backup - tried to reinstall w/ Acronis | |
| John | 12:35:59 | Rochester, NY | CD/DVD - can read, but cannot write or burn - CAN burn easyshare and iTunes | |
| Cindy | 12:38:28 | Queensbury, NY | in Colonie, NY today - set default on printer to BW? Kodak All-in-1 | |
| Tony | 12:55:45 | Brockport, NY | cannot send email from Frontier | |
| Richmond | 13:00:13 | Rochester, NY | enhanced antennas on wireless routers? | |
| Donna | 13:14:11 | Henrietta, NY | major boot issues - mb? - Dave did wk in Dec - sporadic shutdowns - reinstalled Win - new fan - powers off | |
| Roger | 13:32:25 | Greece, NY | Firefox - EarthLink for email - EL was home page - also had bookmark bar - bar is gone | |
| Marv | 13:46:59 | Rochester, NY | different Tango software for Win7? | |
| Dennis | 13:54:13 | Henrietta, NY | ATandT data plan change? | |
| 2010-05-29 - 8 callers | ||||
| Bernice | 12:11:08 | Brighton, NY | screen switched 90 deg | |
| Mike | 12:17:58 | Penfield, NY | Acer EeePC - out of warranty - 1.5 yrs old - wouldn't read mouse anymore - incl touchpad mouse | |
| Don | 12:30:09 | Hilton, NY | new PC - HP quadcore 64-bit W7 - how do I set up email? | |
| Gary | 12:36:57 | Rochester, NY | Seagate HD - replaced - recoverable - bought USB external - recognizes it - | |
| John | 12:53:48 | Rockville, MD | Bernice is his grandmother! Comments: building new PC - AMD quad-core - got Win7 running - Win virt PC - XP mode - has OE - his Eeepc's mouse stopped working, too! dual mons | built-in sound bad - | |
| Louis | 13:08:59 | Rochester, NY | buys MP3s from Amazon | |
| Dale | 13:18:14 | Rochester, NY | laptop/desktop both connected to Internet and each other - how stop them from talking to each other temporarily? | |
| George | 13:51:43 | Greece, NY | cursor wouldn't move on laptop - took to Dave - it got fixed - what happened? | |
| 2010-05-22 - 12 callers | ||||
| Zack | 12:20:04 | Rochester, NY | re: W7-64 - wking well on laptop - problem w/ HP printer software | GPS software - Garmin Nuvi - | |
| Bodan | 12:26:01 | Rochester, NY | address wasn't working - what changed? | |
| Frank | 12:28:38 | Greece, NY | Snow Leopard - some programs don't run anymore (e.g. Toast 6) | |
| Cindy | 12:33:31 | Queensbury, NY | Firefox on W7 - right-click - says "send link" - Gmail and Yahoo! mail only | |
| Ron | 12:48:13 | Rochester, NY | XP Home - Thunderbird - needs to forward the folder | |
| Gordon | 12:56:04 | Pittsford, NY | laptop - Lenovo ThinkPad R62i - when restart, wireless not connected | new thunderbird - can't send | |
| Mike | 13:10:37 | Rochester, NY | wants laptop for someone going into MS program - wireless - research | W7 vs XP | |
| Mark | 13:15:29 | Perinton, NY | UNR - can't get Broadcom 802g won't work | |
| Cindy | 13:34:32 | Queensbury, NY | uses FB - loves it | didn't work | |
| Chris | 13:36:40 | Rochester, NY | re: FB - impressed by level of granularity is remarkable | |
| Seth | 13:48:48 | Brighton, NY | DSL - has been intermittent - drops out, becomes slow - if move DSL modem to different phone jacks, works great - can I get a wireless solution? - has a thing from Ncomputing - one can be on computer, one can be on sep screen (term srvr) | |
| Gordon | 13:51:08 | Pittsford, NY | how authenticate? | |
| 2010-05-15 - 7 callers | ||||
| Zack | 12:18:18 | Brighton, NY | DSL modem - replace? | |
| Kelly | 12:35:23 | Fairport, NY | Symantec AV on Mac - weekly updates, many scans during the week - after a restart, it seems to get stuck on something - Documents-To-Go.sit. Can't find it on the computer. | |
| Gil | 12:58:27 | Webster, NY | replace C: drive w/ 10K drive or SSD drive? | |
| Dennis | 13:26:27 | Henrietta, NY | describing bytes, kilo, mega, etc. how do you describe to non-geeks? | |
| Jim | 13:40:52 | Nashua, NH | re: last night in SL: tools -> folder options -> restore defaults | disappearing icons -> | OOo - lots better, free, boss using Win for yrs; she tried OOo - she loves it! | |
| Gil | 13:50:25 | Webster, NY | re: MS file formats vs. Google Docs - MS gave us a target to aim for | |
| Ernesto | 13:56:30 | Perinton, NY | Eepc - trying to get flash to work | |
| 2010-05-08 - 4 callers | ||||
| Don | 13:09:20 | Hilton, NY | when click on folder on left, Windows, opens fine - if click on folder on right, open w/ some program (e.g. Photo Viewer) | Google Chrome disappears overnight | |
| Tony | 13:13:41 | Greece, NY | How put bookmark on desktop of Droid | |
| Joe | 13:28:48 | Greece, NY | XP Pro AMD 4K 2G - startup problem - takes 12 mins to start - AVG, Malwarebytes, etc. - danced the Tango - after RAM check, goes black, box comes up w/ progress bar | |
| Henry | 13:49:27 | Rochester, NY | Windows update - 7yr old PC 3G, 512M, Win Home SP2 - Firefox as main browser - could still go into Control Panel and use Win update or Security Center - upgraded FF to 2.6.3 - now opens Firefox | | |
| 2010-05-01 - 9 callers | ||||
| Walt | 12:14:19 | Charlotte, NY | wireless router - Cisco N router - | |
| Tim | 12:31:04 | Fairport, NY | HP Pavilion XP - reinstall? | |
| Jim | 12:50:39 | Charleston, SC | The Incredible - SL - your support and downloads - 1.23 still avail! | |
| Burt | 12:56:09 | Palmyra, NY | Ubuntu - 5/6 yrs now - usually did a clean install instead of upgrade | |
| Cindy | 13:08:55 | Queensbury, NY | thanks for using right phrasing on poll! Jayne's song? | |
| John | 13:11:21 | Rochester, NY | 5 yr old PC 160M HD - reformatted more than 50 times - in trouble? | |
| Gerd | 13:18:36 | Victor, NY | XP Pro - Lexmark X7170 - worked great up to 1 wk ago - can't even copy stuff much less print from the computer - says problems w/ cartridges - they're new - printer seems to be printing, but nothing comes to paper | |
| Jim | 13:27:20 | Fairport, NY | 2 HDs on computer - main and old main - old had password - can't get at the files | |
| Kevin | 13:53:29 | Greece, NY | Tango - MalWarebytes - found Registry problem - should he deal w/ it? | |
| 2010-04-24 - 14 callers | ||||
| 12:25:47 | Rochester, NY | SpyBot no longer on Tango? | ||
| Keith | 12:40:06 | Joplin, MO | switching to wireless adapter, setup runs, device manager shows problem | |
| Gordon | 12:54:26 | Pittsford, NY | On Jazz web site, can't find way to listen live | |
| 13:04:31 | Rochester, NY | trying to Waltz, can't download some of the files, don't show up in safe boot. | ||
| Barb | 13:07:20 | Rochester, NY | trying to download Malware Bytes, won't install. | |
| John | 13:14:56 | Rochester, NY | after tango, can't uninstall programs | |
| Victor | 13:19:26 | Rochester, NY | Microsoft FIx It center? | |
| Frank | 13:27:33 | Rochester, NY | Acer laptop, doesn't work with battery installed | |
| Bob | 13:31:36 | Fairport, NY | Spinrite can be installed on Floppy, CD, or USB FlashDrive. | |
| Dan | 13:36:00 | Rochester, NY | Windows Waltz instructions need updating. | |
| Sal | 13:40:07 | Fairport, NY | robot to test smart phone touch accuracy. | |
| Steve | 13:44:14 | Rochester, NY | new digital camera, new hd tv, wants to connect them | |
| Rick | 13:51:03 | Rochester, NY | old floppy disks, can't read any more | |
| Kevin | 13:51:35 | Greece, NY | old Thinkpad, recently the battery doesn't last very long. | |
| 2010-04-17 - 11 callers | ||||
| Tom | 12:13:30 | Newark, NY | Notebook WiFi - works OK everywhere else, doesn't work at his home. | |
| Cheryl | 12:19:23 | Gates, NY | Monitor, leaves on overnight when computer turns off. now it takes long time to turn on. | |
| Victor | 12:29:21 | Rochester, NY | Firefox, on startup, gets home page, but address bar is blank | |
| Geraldine | 12:33:11 | Rochester, NY | Can't dance Tango, Stinger isn't free. (Fake Stinger?) | |
| Brenda | 12:50:52 | Fairport, NY | WIndows 7 - Recommend the Tango? | |
| Doug | 12:54:16 | Rochester, NY | old Dell, old iMac, got a new iMac. how to kill the data. | |
| Phil | 13:05:08 | Pittsford, NY | Thanks, advice fixed a problem from a couple weeks ago | |
| Cathy | 13:07:48 | Ontario, NY | Windows Home 7 32-bit, USB flash drive, reformatted NTFS, can't use as backup | |
| John | 13:18:02 | Rochester, NY | looking for program to list running processes | |
| Tony | 13:19:08 | Rochester, NY | Netbook, pictures from camera, on SSD, how to copy to thumb drive | |
| Joe | 13:28:59 | Rochester, NY | AVG causing internet connection errors? | |
| 2010-04-10 - 12 callers | ||||
| Cheryl | 12:21:06 | Webster, NY | Waltz - d/l Stinger, can't find in safe mode | |
| Thomas | 12:31:52 | Newark, NY | Dell - hard drive fail - 2 HDs - one does not have power cord connected | laptop w/ no wireless | |
| Bodan | 12:40:23 | Rochester, NY | 2 browsers - IE, FFx - IE -> Jazz Listen Live - RealPlayer opens; it works. | |
| Jim | 12:51:02 | Nashua, NH | re: Bodan - Tools for each media player | brand new Stinger - works great! | |
| Dennis | 12:56:22 | Rochester, NY | W7 - Home Premium - backwards compatible? - old printer | | |
| Ernesto | 13:07:13 | Perinton, NY | W7 64-bit - 32-bit keep crashing - | |
| Tom | 13:12:54 | Webster, NY | Droid! - Pandora - charges will apply | vehicle repair... YouTube video - executable popped up - he ran it! | firewall | |
| Carl | 13:17:17 | Rochester, NY | serious dead crash - had to pull power cord to get it back up | enjoys the show! | |
| Norm | 13:29:30 | Fairport, NY | GeForce 210 grfx - XP - starts out very slowly - | |
| Joan | 13:34:48 | Rush, NY | virus prob - last 2 days - Phoenix setup util - | |
| Lawrence | 13:39:12 | Gates, NY | SSD drives? | |
| Bodan | 13:47:14 | Rochester, NY | fixed it; doesn't know how - updated Qtime; it was fine again. | |
| 2010-04-03 - 6 callers | ||||
| Dar | 12:36:29 | Toronto, Ontario, Canada | Member! | |
| Philip | 12:45:59 | Pittsford, NY | MEMBER XP SP3 - can't do updates 0xc800042d | |
| John | 13:12:36 | Rochester, NY | MEMBER! Ubuntu 9.04 - upgraded to 9.10 Lost trackpad | |
| Scott | 13:14:28 | Buffalo, NY | 2nd life app for itouch? | |
| Cindy | 13:35:46 | Queensbury, NY | MEMBER! wrote a month ago about getting song off Firefly DVD - MP3 DVD ripper - now trying on desktop - | |
| Thomas | 13:56:54 | Newark, NY | HP computer - HP laptop - trouble w/ wireless connection | |
| 2010-03-27 - 5 callers | ||||
| Hank | 12:17:38 | Rochester, NY | W7 Office Home Premium - often, buttons are dead | |
| Dan | 12:32:11 | Webster, NY | W7 - connect to FTP site - | |
| John | 12:36:44 | Lima, NY | Vista - Skype - won't recognize video | |
| Joe | 12:54:56 | Rochester, NY | WD 500G stand-alone HD - 1 yr old - USB - recognizes for 5 secs, then doesn't recognize it | |
| Burt | 13:26:38 | Palmyra, NY | MEMBER! Haiku OS? | |
| 2010-03-20 - 10 callers | ||||
| Frank | 12:24:55 | irondequoit, NY | MEMBER! Camera card - deleted the images - restored - what program did that? | |
| Cindy | 12:30:04 | Queensbury, NY | email re: Firefly DVD - can't get the song off it | |
| Bodan | 12:38:14 | Rochester, NY | MEMBER! PC turned off - Dell XP Home SP3 - avast! update - then had intermittent connection problems to Internet | |
| Tom | 12:48:23 | Penfield, NY | MEMBER! Linux Lambada - Ubuntu 9.10 - | |
| Linda | 13:21:53 | Henrietta, NY | MEMBER! Mac - sitting w/ cat - sleep mode - booted and rebooted from sleep mode, several times | password keeper for Mac? | |
| Gary | 13:30:26 | Greece, NY | MEMBER! wife's computer - desktop - Intel mbrd P4 XP Home SP3 - front USB ports don't recognize camera - back works | |
| Glenn | 13:46:01 | Rochester, NY | BIG MEMBER! - still gets extra Web page - Security Tango | |
| Betty | 13:47:30 | Rochester, NY | BIG MEMBER!! | |
| Patricia | 13:52:38 | Clifton Springs, NY | MEMBER! - MP4 format - convert to play on standard DVD | |
| Glenn | 13:57:40 | Rochester, NY | ||
| 2010-03-13 - 9 callers | ||||
| Ralph | 12:15:27 | Rochester, NY | public access WIFI security - joined the broadband revolution - tested speed - used to dial local number - now, w/ broadband, is wireless safe? | |
| Mark | 12:28:28 | Manlius, NY | comment: doesn't think gov should have anything to do w/ getting ppl broadband | Lexmark laser printer - sometimes prints - renamed files, reinstalled, same thing | |
| Mike | 12:35:06 | Pittsford, NY | HP 5220 laptop - 4 yrs old - 3-4 mo ago, when turned on, bottom 3rd of screen bad - repair or replace? | |
| David | 12:40:15 | Bergen, NY | after reboot after SuperAntiSpyware found some trojans - no apps worked, run didn't work, open didn't work. Can get them to run by opening document or right-click start - unassociated file type | |
| Sammy | 13:00:11 | Greece, NY | Win7 and media players - winamp - loads on 7, but needs latest directX | |
| Harold | 13:09:21 | Hamlin, NY | Tango - run on each user? | |
| Joe | 13:13:03 | Mt. Morris, NY | couldn't figure out how to print directory - Karen's Print Directory did it | thnking Mac - what is the software needed to exchange Office documents? | |
| Steve | 13:30:44 | Rochester, NY | friend going to Israel - can't upload easily - want camera w/ SD card - can share | |
| Colleen | 13:52:07 | Perry, NY | HP laptop - R key fell off | when we started broadcasting on 90.1? | |
| 2010-03-06 - 9 callers | ||||
| Art | 12:26:05 | Summerfield, FL | can't get on net - downloaded driver on the other machine, but can't install it | |
| Miguel | 12:32:48 | Tucson, AZ | thanks for a great show! | |
| Tom | 12:52:25 | Newark, NY | got new HP - tried to put Thunderbird - called Verizon - wanted to charge $80 to put it back in | MSN email printing problem - can't print whole message | |
| Paul | 13:07:12 | Albion, NY | trojan? when log in to certain sites like eBay and a financial site, when put in uname/pwd, a diff screen pops up | |
| Jim | 13:10:46 | irondequoit, NY | computer at work - W2K - when turns on, shoots out page that was printed previously | |
| Elmer | 13:16:24 | Greece, NY | Thanks for the Tango! | using Eudora | |
| Dave | 13:32:20 | Henrietta, NY | G5 - hit and miss - 10.4.11 - photog send images on DVD - first booted fine, 2nd didn't show up - a day later, it would show up - when burn DVD, sometimes it doesn't show up | Norton AV - every few months get alert re: stopping portscan | |
| Dave | 13:50:07 | Webster, NY | Inspiron Laptop Vista SP2 - if leave alone for 15-20 mins, reboots - when shuts down, reboots - when sleeps will reboot | when reboot, media center store update has failed | |
| Chris | 13:53:36 | Williamson, NY | Intel mb - 3G P4 processor - how tell if any good or not? | |
| 2010-02-27 - 11 callers | ||||
| Dave | 12:20:29 | Utica, NY | multitasker - PC-based laptop, Apple desktop - "clean up" programs -> spyware? | MS Office for Mac | |
| Joanne | 12:28:04 | Geece, NY | Going to Ireland, England, Europe - cell phone, laptop, camera - how power everything? | |
| Josh | 12:35:01 | Farmington, NY | what is "hide" in the Security Tango? | |
| Bodan | 12:43:08 | Rochester, NY | many updates for Windows | how come no one program in the Tango picks up everything? | |
| Richmond | 13:03:50 | Rochester, NY | ccleaner as part of Tango | can't connect XP to Win7 | pure Vista machine -> upgrade to 7? | |
| Sheila | 13:04:53 | Charlotte, NY | thanks, Dave! V patience, helpful, gentle - computer running great! | |
| Joe | 13:14:18 | Rochester, NY | most convenient way to overwrite deleted content? | |
| Richmond | 13:18:12 | Rochester, NY | ccleaner has a secure wipe, too - DOD and Gutman levels | |
| John | 13:27:19 | Hilton, NY | re: overwriting deleted programs - revo has an "evidence remover" - takes several hours - ccleaner - has a quicker overwrite - eraser has different levels | |
| Tom | 13:36:20 | Penfield, NY | Ubuntu user since Christmas - has clamtk - runs it in his home directory | |
| Lynn | 13:50:14 | Clymer, NY | how run spinrite on USB drive? | want to put a couple drive and run Cobian backup software - save everything as a big wad, or as indiv files? | |
| 2010-02-20 - 11 callers | ||||
| Sam | 12:12:39 | Greece, NY | laptop - when boot "rondo - error LSRT.NJO | IE - warning - tracking cookie - threat removed | |
| Tom | 12:20:10 | Penfield, NY | Ubuntu/Firefox - on the Jazz 90.1 site - when go to on the air, soundbytes, go back to our Web page | |
| Rich | 12:29:01 | Rochester, NY | re: Tom - see ubuntugeek | mplayer - problems - uninstalled - use Xine | |
| Al | 12:39:23 | Greece, NY | Dell Mini 9 w/ XP Home - wireless sometimes drops - card seems to shut down | |
| Earl | 12:52:09 | Chicago, IL | eMachine - 0 avail disk space - locks up the computer - won't record restore points | |
| Dorie | 13:09:50 | Omaha, NE | Buzz - Twitterverse got a little crazy - seems like a little overkill | |
| Howard | 13:14:18 | irondequoit, NY | Skype - privacy statement - check bank account, etc. | |
| Mark | 13:18:26 | Rochester, NY | crashing - home theatre - Acer Intel Quad Core Intel Radeon - 3G - memory mgmt problem IRQL NOT LESS OR EQUAL | |
| Victor | 13:26:50 | irondequoit, NY | Roboform icon - on upgrade, lost the icon | |
| Hank | 13:29:47 | Penfield, NY | XP Home SP3 modem ISP - stack overflow error | |
| Ted | 13:37:54 | Fairport, NY | building PC - wants legit OS7 - OEM says only install once? | |
| 2010-02-13 - 8 callers | ||||
| John | 12:32:14 | Honeoye Falls, NY | 7 yrs digital photos - puts them on CD/DVD - stockpile of those | |
| Jim | 12:38:32 | Nashua, NH | re: SL iPod - sync'd photos, it wiped out his music - tried it again today, and it all worked fine. | when in Westbrook MA - RR offered 2G speed! | iTunes - want to put music on - can do whole album at once? | |
| Don | 12:51:06 | Webster, NY | Logitech Webcam - when plugged in, printer won't work. | |
| Bodan | 12:56:47 | Rochester, NY | last week: Buffalo Airport Web site problem | Facebook: downloaded pics won't open in MS Picture viewer | |
| Patty | 13:11:29 | Rochester, NY | trying to recover Toshiba Satellite - surfing unprotected - can't even get to the recovery disks | |
| Don | 13:18:04 | Hilton, NY | started losing emails - ran Tango - ran it twice - still losing them | |
| Joe | 13:31:06 | Holly, NY | Windows Live Mail - contacts keep disappearing | |
| Don | 13:45:05 | Hilton, NY | used to buy computers and calculators for Kodak - first elect calc cost $1,000 | |
| 2010-02-06 - 11 callers | ||||
| Rich | 12:13:14 | irondequoit, NY | re: last week, Dave didn't want the Internet on his phone - his girlfriend was in same position - she called the 800 number and they took it off | |
| Bodan | 12:19:13 | Rochester, NY | re: Firefox - having trouble with one Web page - loads ok in IE | |
| Chris | 12:29:50 | Orchard Park, NY | iTouch - app update problems - Apple couldn't help her - she dumped the apps - podcasts are running in fast mode | |
| Cindy | 12:36:48 | Queensbury, NY | Firefox - getting used to a few diff things - when download, takes several tries to "catch it" - gets download box | Shop tab not updated? | |
| Zack | 12:46:39 | Brighton, NY | has his accounts and financial stuff - lots of passwords | |
| Ken | 12:56:11 | Webster, NY | shedding light - re: Cindy - Revo red X - Revo setup - icon has a little X on it | |
| Sam | 13:10:47 | West Henrietta, NY | Norton 360 - what's the best protection? Gets a lot of popups. | |
| Fritz | 13:14:10 | Canandaigua, NY | the red x is definitely part of the icon | got the Sound Bytes Polo for Christmas! | Thanks Steve - 10.3 NeoOffice | |
| Bill | 13:22:06 | Marion, NY | his father has BioStar motherboard - Vista32 - 500G HD - but only shows 120G | wants another bare bones - MSI motherboard - Athlon Quad Core, etc. Lots of specs. Good? | |
| Phil | 13:28:59 | from his car | Mac backup - have external HD - want to back up to DVD for directories larger than a DVD - span multiple disks? | |
| Steve | 13:38:22 | Rush, NY | want to go from camera to TV w/o computer | |
| 2010-01-30 - 9 callers | ||||
| Vito | 12:19:26 | Chili, NY | HD gone corrupt XP Home - built using upgrade CD from previous system. How use upgrade CD to repair? | |
| Bruce | 12:28:06 | Williamson, NY | repairs - had work done - some problems when got home - loose zip tie was flopping around - | |
| Tom | 12:31:46 | Fairport, NY | from last week - programs that update but don't replace the old one | |
| Don | 12:53:04 | West Henrietta, NY | Thunderbird - if mark emails as junk, when does it delete? | |
| Cindy | 13:00:32 | Queensbury, NY | last week told her how to create autoplay list - not working because play list not library | |
| George | 13:13:46 | Auburn, NY | old computer - want to use Ubuntu - 9.10 works fine, until try to improve video resolution | QuickTime - Windows - Firefox | |
| Mike | 13:21:50 | irondequoit, NY | have a great computer, but it's a Mac. I like gaming - Mac doesn't have a lot of games. Should I install Boot Camp. | |
| Matt | 13:45:22 | Penfield, NY | Chrome - hard to save stuff | |
| Bear | 13:49:56 | Pittsford, NY | getting ready to move to Win7. Have a lot of apps in XP - most of the machines seem to be 64 bit | |
| 2010-01-23 - 15 callers | ||||
| Jack | 12:21:26 | Exit 16, Harriman, NY | Thunderbird, can't send mail when using cellular card. | Toshiba Satellite, upgraded to Win 7, internal speakers don't work, external do. | |
| Tom | 12:29:56 | Newark, NY | re: last week, booting a Dell - recovery console will repair Windows - skipped - | talked to HP re: new computer - they do not send any disks | |
| Tom | 12:33:53 | Hilton, NY | thinking of buying new computer - all data very hard to compare | |
| Harvey | 12:37:47 | Webster, NY | going from XP to W7 - | |
| Scott | 12:47:53 | Buffalo, NY | bonvibre! trying to reformat external HD of wife - opp cannot be completed code -50 iMac 10.6 - using disk utils | |
| Art | 12:52:55 | Rochester, NY | data recovery - failed hard drive | |
| Cindy | 13:01:12 | Queensbury, NY | new laptop W7 WMP12 desktop w/ W7 and unknown WMP - "Recently Added" | |
| Steve | 13:09:20 | Pittsford, NY | storage - do a lot of video/audio editing - 4 RAID 5 terabyte drives - get a Drobo? | |
| Scott | 13:12:23 | Buffalo, NY | rebooted as Steve suggested - turned external on - same result | |
| Bill | 13:16:51 | irondequoit, NY | remote access - has own IP address, plug in network, can talk to it on own network, but can't get thru outside own network | |
| Howard | 13:20:18 | Penfield, NY | ThinkPad T40 - sometimes boots up | |
| John | 13:27:38 | Hilton, NY | would Office 2000 work w/ 64-bit W7? | OpenOffice? | FileHippo.com has an update checker | |
| Jamie | 13:34:35 | Prince Edward, Ontario, Canada | started Fri - IE8 w/ XP - can go to most Web sites w/ problems - "this tab being recovered" twice - then lose it - works in Compatibility Mode | |
| Paul | 13:49:40 | Henrietta, NY | OpenOffice - awesome! | Toshiba laptop - Vista- some WP and Internet - should I upgrade to W7? | |
| Melissa | 13:50:53 | Rochester, NY | address of the fellow who has the computer shop | |
| 2010-01-16 - 10 callers | ||||
| Valaina | 12:13:49 | Virginia | netbook - when log in for first time - always have updates - IE - tries to do update - checks for malware - gets hung up | when start FF, has to make the toolbars appear | |
| Bodan | 12:31:05 | Rochester, NY | Adobe Reader - autoupdated - 8.2.0 at work is 9 | Adobe ARM and ReaderSL autostart | Logitech Web Cam update changed desktop icon | |
| Michelle | 12:37:21 | Livingston, NJ | off 280 - Adobe and Windows 7 - either Acrobat or Reader - IE tries to shut down | |
| Tom | 12:49:40 | Lincoln, NE | Vista - apparently hides USB ports and other ports from user programs - small devel board is USB - when plug in, Vista says "new device," loads driver - program says no ports - USB can't talk to it | |
| Tom | 12:58:25 | Newark, NY | Dell won't boot - config.sys corrupted - can boot w/ SystemWorks boot disk - can't get to backups on D: | graphics card going, too | |
| Don | 13:10:47 | Hilton, NY | re: updating Adobe Flash Player - figured out how to tell which version he has | |
| Tom | 13:18:13 | Penfield, NY | re: last week - notebook w/ Win7 and Ubuntu - when installed Ubuntu, didn't resize Win7 - Ubuntu partition small - resized - working good - using Ubuntu full time - d/l'd SL - has install icon - spring w/ shelf on it - | |
| Dar | 13:27:20 | Toronto, Ontario, Canada | re: our Rant - Ken Starks - The Thin Line Between Victim and Idiot - Linux Gazette (.net) | Lenovo touch pad from CES - designed by Richard Sapper - born 1932 | |
| Bob | 13:33:34 | Greece, NY | calling on Droid! worry about viruses? | |
| Jason | 13:40:45 | Altoona, PA | re: article from Dar - really harder to write viruses for Linux? | |
| 2010-01-09 - 10 callers | ||||
| Jim | 16:20:08 | Rochester, NY | Kodak EasyShare - picture takes up whole screen | |
| Carl | 16:21:21 | Pottstown, PA | medical newsletters - print - flatbed scanner - one big PDF - add new ones every month | |
| Tom | 16:23:29 | Penfield, NY | HP notebook Win7 Home Premium - Ubuntu 9.10 - last update caused problem - can't run Ubuntu - did the grub change | how use iPod with Ubuntu | back up to F: drive | |
| Tom | 16:24:01 | Rochester, NY | 3 apps - OE, IE, Excel - directdbnotifywndproc | |
| Dan | 16:25:54 | Webster, NY | when reboot, 1st scr - doesn't start - goes black - Partition Commander repair disk - set C: inactive/active - works for a while | |
| Mikia (Micah?) | 16:26:50 | Saginaw, TX | any way to hear you in Texas | |
| Betty | 16:27:05 | Fairport, NY | CA Internet Security Suite | |
| Dan | 16:27:36 | Rochester, NY | saving home page gadgets in Google - W64 | Google Chrome? | |
| Judy | 16:27:53 | Hilton, NY | where to go to learn about technology? | |
| Rich | 16:28:14 | Rochester, NY | W7 - full install - Norton work w/ Win7? | |
| 2010-01-02 - 11 callers | ||||
| Duke | 12:17:36 | Greece, NY | vundo trojan | |
| Scott | 12:23:40 | Buffalo, NY | bonvibre! Time Machine - only thing running - Time Machine failed - couldn't create a backup folder | |
| Judy | 12:31:33 | Hilton, NY | network connections - view - toolbars - 7 | MSN | how move Start bar | |
| Vic | 12:35:52 | irondequoit, NY | wife unplugged flash drive - safely unplug is not there - just unplug? | |
| John | 12:47:40 | Ontario, NY | Vista/Win7 upgrade - daughter's laptop - Vista Business - $39 student upgrade - says can't put 7 Home Premium over Vista Business | |
| Bruce | 12:54:02 | Macedon, NY | 6 yr old computer - upgrade to newer monitor? | if getting no hits in av, am I clean? | |
| Alan | 13:08:06 | Fairport, NY | don't use MEMTEST86; use PRIME95 | |
| George | 13:09:05 | Rochester, NY | if replace computer but keep old drives, do I need to reinstall Windows? | |
| Gerd | 13:19:40 | Victor, NY | USB removal process - what happens if remove w/o process? He did that, and now his computer is "shot." | |
| Steve | 13:30:57 | Rochester, NY | re: Dalai Lama - | |
| Marty | 13:34:28 | Charlotte, NY | re: switching to Ubuntu - took the plunge - piece of cake | |
| 2009-12-26 - 10 callers | ||||
| Linda | 12:20:56 | Greece, NY | "friend" wants to buy computer - laptop or desktop better? - has computer | OpenOffice.org? | |
| Kevin | 12:51:14 | Greece, NY | backup software for external drive on network | |
| Donval | 12:51:29 | Hilton, NY | memtest86? | |
| Bill | 12:57:34 | Fairport, NY | bios update - now fan runs all the time | |
| Tom | 13:15:29 | Avon, NY | wants to build a gaming machine - budget around $3500... | |
| Ed | 13:18:20 | Henrietta, NY | using library computer - friend sent attachment - want to save or whatever - blocked | |
| Elaine | 13:24:14 | Rochester, NY | Farmer Elaine | |
| Sal | 13:28:56 | Fairport, NY | problems migrating to new Mac | |
| Mike | 13:38:14 | Greece, NY | 2 yr old HP Pavilion laptop - cannot check for updates - tries, gets error msg - Vista - bought Win7 | XP machine - Firefox - Webcam - prevented from autoreload | |
| Burt | 13:40:10 | Palmyra, NY | bought used computer from friend - got room on HD for dual boot - has Vista home Premium - 102G free - | |
| 2009-12-19 - 10 callers | ||||
| Linda | 12:11:05 | Greece, NY | 320G ClickFree USB - ran out of room - bought 750G - won't work | |
| Chris | 12:31:53 | Williamson, NY | HP laptop - Win7 - D: has HP recovery - backed up to external HD - would like to wipe out D: | |
| Vic | 12:35:59 | irondequoit, NY | Firefox - go to beta? | went to clean up system tray: MSConfig - app failed to start: MFC42U.dll not found | |
| Bodan | 13:16:08 | Rochester, NY | how tweak 10-yr-old laptop - IBM ThinkPad - sometimes have to use dial-up modem - 98SE - 300 MHz - 256M | |
| Danny | 13:31:28 | Greece, NY | Dad installed Linux on her computer - changed screensaver - | |
| Walter | 13:35:35 | Greece, NY | re: Bodan - definitely use Puppy Linux - use the old edition | older iMac w/ Motorola chipset | |
| Dave | 13:39:04 | Fairport, NY | laptop won't boot in safe mode - get blue screen | |
| Joel | 13:46:22 | Pittsford, NY | Steve: trying to install XP in VirualBox on iMac - get XP licensing agreement - need to hit F8 - can't! | |
| Steve | 13:50:21 | Rochester, NY | considering buying used notebook - how eliminate OS and wipe out all data? | |
| Joe | 13:56:16 | Fairport, NY | put the iPhone on the sniper rifle! | |
| 2009-12-12 - 12 callers | ||||
| Linda | 12:14:45 | Greece, NY | had Nero 7 - can burn DVDs, but can't play them - best free recommendation for burn/play? | |
| Sam | 12:27:06 | West Henrietta, NY | Win7 - trying to xfer off of 98 | fax w/o land line? | |
| Richmond | 12:45:04 | Public Market | believe that all co's are going to go to pay-for-play data plans | Android vs. iPhone | USB3? | |
| Dotty | 12:47:05 | Pittsford, NY | Senior Net? | |
| Dan | 12:52:09 | Webster, NY | upgrade to Win7? But graphics doesn't support full Win7 experience. Have PCI Express X16 connector - | |
| Tom | 12:59:45 | Walcott, NY | DSL problem? Desktop and 2 laptops - sometimes, load page, doesn't go anywhere | |
| Sal | 13:11:49 | Fairport, NY | Frontier and TW hijacking browser to their search page | |
| Jim | 13:14:43 | Rochester, NY | couldn't get stuff off 98 - | |
| Bill | 13:27:29 | Irondequoit, NY | hd died - bought refurb'd HP - smaller HD, 1G RAM - moved RAM from old machine, now it crashes again | boots to splash page, then loads XP - sometimes goes to that page and just sits | |
| Dick | 13:30:06 | Greece, NY | blue screen on Dell - made slave drive and retrieved data - can't get rid of Blue Screen | |
| Mike | 13:32:43 | Gates, NY | which version of Win7 to upgrade to? | |
| Dar | 13:41:46 | Toronto, Ontario, Canada | Win - 2 steps forward, 3 back - Google of Steve Gibson lets loose on Windows | |
| 2009-12-05 - 8 callers | ||||
| Todd | 12:25:56 | Gates, NY | new phone - Verizon- big MP3 player - doesn't support Mac - how link? | |
| Bodan | 12:28:52 | Rochester, NY | add-ons and browser extensions for Firefox - Skype - update avail - suddenly browser highlighter came in - | |
| Dan | 12:33:00 | MacDougal, NY | Dell Laptop Vista - up to date AV - went to start - code - missing file: 0X - SP2 number - took HD out of machine - still having trouble getting data off | |
| Bob | 12:50:15 | Rochester, NY | ordered from Tiger Direct - $25 - USB to IDE/SATA adapter - backs up all his data on to old drives and puts them in a safe deposit box! | |
| Joanne | 12:54:17 | Greece, NY | Excel - want to make print bigger in the row | Avery Labels - | |
| Tom | 13:30:44 | Perinton, NY | Dell Inspiron 2002 - minimum resolution, minimum color - when reboot goes to max resolution and color | |
| Jerry | 13:40:23 | Greece, NY | Word doc - when open, get paragraph sign | |
| Larry | 13:45:35 | Spencerport, NY | 64-bit W7 - had XP w/ Ubuntu disk - wants 64-bit | |
| 2009-11-28 - 11 callers | ||||
| Ed | 12:09:33 | Rochester, NY | Dell XP - "operating system not found" | If new computer, | |
| Linda | 12:15:38 | Greece, NY | Gateway Netbook w/ XP - SD card w/ programs on it - move programs from old PC? | Itunes updates - freezes all the time | |
| Tom | 12:18:35 | Greece, NY | Revo Uninstaller - use that or Windows uninstaller? | shutdown notice: O or DDE | |
| Joan | 12:27:16 | Rush, NY | AVG: resident shield alert - multiple detection alert - | |
| Henry | 12:38:33 | Brighton, NY | Firefox and Thunderbird - FF: links slow to load - progress bar slow sometimes stops in the middle - link often does not complete | |
| Terry | 12:45:57 | Penfield, NY | IE having problem - debug or close | | |
| Mark | 13:10:40 | Albion, NY | switched to Firefox - can't figure out how to access email | prob install ZA | |
| Marty | 13:19:37 | Charlotte, NY | ubuntu - tried it - | |
| Bill | 13:27:47 | Webster, NY | Firefox - love it - when boot and open FF, takes 45 secs - prob lot of ppl have - FF preloader - 1st time open, opens in upper left small portion of toolbar, when click, has Lycos search engine w/ search in it | |
| Sal | 13:44:20 | Fairport, NY | ||
| Judy | 13:51:17 | Hilton, NY | Judy the Senior - silly question - desktop icons - words are white - how change? | |
| 2009-11-21 - 10 callers | ||||
| Linda | 12:21:03 | Greece, NY | had trouble w/ Mozilla - uninstalled, reinstalled, all okay | friend wants to buy computer - wants Gateway - drivers come from Gateway | |
| Bodan | 12:29:02 | Rochester, NY | Tango: changed from Ad-Aware to SuperAntiSpyware. Big update yesterday for SuperAntiSpyware - now has ladybug in the toolbar - wants to start when computer starts. | |
| Al | 12:32:12 | Rochester, NY | gets hard drive space low message every time start machine | |
| Gudy | 12:51:44 | Houghton, NY | can't download - is it the firewall, or what? | |
| Ron | 13:05:54 | Greece, NY | Acer Esprit laptop - media test failure check cable | |
| Nick | 13:10:09 | Rochester, NY | bought camcorder in 99 want to play back via laptop - some simple editing - xfer to DVD - don't have right connections | 80G HD - running slow - 6G left | |
| Keith | 13:18:23 | Bloomfield, NY | PC and laptop on network - laptop giving aggravation - only way could copy data files off laptop was via PC thru network - now can't open files on thumb drive | thinking about Mac or new tires for sports car - what's the learning curve? | |
| Mark | 13:29:33 | Albion, NY | firewall problem - ZA - XP Home - could not get out anywhere on the Internet - something squirrelly w/ ZA - when turned off, turned on Windows FW all okay - uninstalled w/ Revo - installed new - says not authorized - have to log in as admin | windows secu | |
| Dar | 13:39:32 | Toronto, Ontario, Canada | Tech Republic: Linux Consultant: the Maytag Repairman of the Computer World | |
| Joel | 13:49:30 | Pittsford, NY | minor annoyance: W7 - monitor dual DVI card - unless monitor is on when computer comes on, won't recognize the monitor - when sleeps won't recognize when comes back | |
| 2009-11-14 - 12 callers | ||||
| Anesto | 12:12:59 | Perinton, NY | Outlook - everything being deleted and thrown into spam - | |
| Linda | 12:16:23 | Greece, NY | congrats for making your goal - she became a member! | |
| Vito | 12:29:01 | Cheektowaga, NY | 8G flash drive - ext2 or ext3 file system - make small vfat partition | |
| Jim | 12:38:24 | Rochester, NY | put DSL on his computer - doesn't write to HD - | |
| Joel | 12:40:15 | Pittsford, NY | live streaming? | |
| Gurd | 12:47:00 | Victor, NY | can't figure out how to get the live stream | |
| Ernesto | 12:57:36 | Perinton, NY | re: advertising on desktop - who wants that? | Outlook - deletes | |
| Linda | 13:26:03 | Greece, NY | tried in SL - | |
| Fritz | 13:30:32 | Canandaigua, NY | Leo LaPorte - MacBreak - Paul Thurrotte - Win7 didn't get mentioned once! | |
| Joe | 13:36:05 | Rochester, NY | switched to Avast! Want to buy? | danced Tango - had trouble - ran AV - now, when start machine, when go to main page, icons not there. Log off/on, icons are there. | |
| Ron | 13:38:23 | Rochester, NY | on Web, some print out very small | |
| Burt | 13:55:21 | Palmyra, NY | Linux tutorial? | |
| 2009-11-07 - 9 callers | ||||
| Linda | 12:11:50 | Greece, NY | no credit card | found Mac CDs | Win7 | |
| Larry | 12:14:32 | Spencerport, NY | both laptop and desktop - Windows Explorer - extremely slow - click on folder CPU goes to 100% | |
| Larry | 12:36:15 | Spencerport, NY | both laptop and desktop - Windows Explorer - extremely slow - click on folder CPU goes to 100% | |
| Bill | 12:41:54 | Pittsford, NY | secure computer at work - email - Mac at home - OS about 5 yrs old - no email address - secondary computer - TW - Mac upstairs - she gets all email etc. upstairs - only does Web purchasing - how secure is that? Brokerage accounts? | |
| Edward | 12:54:46 | Henrietta, NY | if I use Yahoo, do I still need antivirus? | |
| James | 13:37:04 | Rochester, NY | DSL - how to make a CD | |
| Steve | 13:42:02 | Greece, NY | begged for us! - Win update, uninstalled Norton, didn't reboot right away - browsing commercial sites for a product they need - FF disappears - wouldn't restart - some times items hadn't run - reboots - XP - first screen - blanks - pointer comes up - n | |
| Sal | 13:45:53 | Fairport, NY | it's not "Mighty Mouse;" it's "Magic Mouse." | |
| Fred | 13:56:04 | Macedon, NY | computer died - had good XP HD - can put that in new computer? | |
| 2009-10-31 - 7 callers | ||||
| Lucien | 12:33:38 | Rochester, NY | Friend of Dave's | Win7: bought new Compaq w/ Vista - waiting for upgrade - bought computer 3 wks ago - may get it btween 30 Oct - 8 Nov - sounds like a disaster - | |
| Dennis | 12:57:23 | Rochester, NY | member! why aren't the other listeners calling? | |
| Bohdan | 13:19:03 | Rochester, NY | happy member! last week: running CA AV re: TW - anchoring down a lot of programs and pictures - antivirus can be snoozed | |
| Al | 13:35:33 | Penfield, NY | member! Canon HD video recorder - Adobe Premier Elements - other ppl can have 5Mb video w/ good quality, his is terrible | |
| Don | 13:45:37 | Hilton, NY | member! Droid - has Palm Central - | |
| Jim | 13:48:54 | Greece, NY | member! 64-bit? problem w/ conversing w/ older programs? | |
| Lynn | 13:56:29 | Spencerport, NY | want new computer - what proc speed, RAM? | |
| 2009-10-24 - 6 callers | ||||
| Fritz | 12:52:29 | Canandaigua, NY | member! Dave brought this up a year ago... wife's XP machine - last big update - when update, in the Windows folder, the bright blue folders - should we still delete? | |
| Rich | 13:08:07 | Rochester, NY | not a member - iPhone - girlfriend loaded it up - can use it with XP, Vista, Mac? | |
| Gary | 13:11:33 | Brockport, NY | member - intermediate computer user - started with PDP-10 - how do I get rid of NetFlix ads in IE? | |
| Linda | 13:26:58 | Greece, NY | member! Win7? | |
| Lynn | 13:31:17 | Clymer, NY | 64M RAM - which version of Linux to stream audio? | |
| Bohdan | 13:51:13 | Rochester, NY | danced Tango twice in the last two weeks - sense something still not right - share pix w/ friends - size of pic folder 421M - lost the snap, crackle pop - delay now before pop up | |
| 2009-10-17 - 6 callers | ||||
| Steve | 12:39:03 | Greensboro, NC | iTunes - exceeded capacity of HD - wants to shift pocasts over, retain them, but free up space on HD | |
| Toni | 12:46:41 | East Rochester, NY | missed about updates - has XP | |
| Scott | 12:52:29 | Buffalo, NY | bonvibre! Antivirus for Mac? | |
| Dolores | 13:15:39 | Lima, NY | Stanza | |
| Lynn | 13:22:23 | Rochester, NY | wants to get rid of Windows and put on Linux | |
| Dar | 13:55:10 | Toronto, Ontario, Canada | primary extended logical - what the hey? | |
| 2009-10-10 - 14 callers | ||||
| Greg | 12:15:17 | Strykersville, NY | works on a lot of computers - good free service is OpenDNS.org | |
| Bob | 12:17:12 | Greece, NY | IE8 - is it okay? | |
| Linda | 12:28:34 | Greece, NY | Firefox - Google -> web site - went back to it "google cannot be found" | |
| Jack | 12:36:03 | Sloatsburg, NY | moody! Vista - SP2 - got shut down during update - would not reboot - keeps shutting down/rebooting - install disk went back to restore point - still can't install SP2 | |
| Bernice | 12:42:07 | Brighton, NY | backed up PC - 500 IOmega HD external - can get to them - .bkt - some backup utility | |
| Barb | 12:49:27 | Irondequoit, NY | procrastinating buying portable drive to back up - Seagate external drive - plugged it in - shows the drive as G:, but when double-click on it, nothing | |
| Jenny | 12:54:16 | Bushnell's Basin, NY | SuperAntiSpyware - last couple months, it takes forever to open on desktop, click on update, takes over 2 minutes | |
| Mike | 13:05:40 | Perinton, NY | MacBook Pro - few months old - lousy battery life | |
| Dave | 13:10:12 | Irondequoit, NY | MacBook - trying to iChat - lately, when go on, AIM buddy list - disconnects - could not connect to AIM - tried to log in too many times | |
| John | 13:11:30 | Greece, NY | re: Bernice - go to folder for external HD, double-click .EXE | |
| Toni | 13:20:32 | East Rochester, NY | pps files - running XP - can't run them | |
| Ernesto | 13:26:44 | Perinton, NY | passwords: name of the site, adds own alphanumeric phrase | |
| Thomas | 13:36:06 | Rochester, NY | re: passwords - some sites add a salt - add random chars to beginning, middle, end of sequence | |
| James | 13:40:07 | Sodus Point, NY | Snow Leopard wouldn't install on iMac | |
| 2009-10-03 - 7 callers | ||||
| Linda | 12:16:09 | Greece, NY | Can I change my Mac to a PC? | |
| Don | 12:46:14 | Hilton, NY | re: waiting for the next version. | |
| Mary Ann | 12:47:57 | Irondequoit, NY | install Word 2000 - had MSOffice 2007 - uninstalled it | |
| Dar | 13:30:19 | Toronto, Ontario, Canada | Paul Zimmerman is from Rochester - A Primer in the Art of Deception | | |
| Fritz | 13:34:03 | Canandaigua, NY | Snow Leopard - when empty trash, it comes up "secure empty trash" | |
| Sam | 13:36:49 | Rochester, NY | where's the next Linux meeting | still can't get the code for his iPod - now what? | |
| Dan | 13:45:48 | Rochester, NY | changes to Tango - what about SpyBot and AdAware? leave or uninstall? | |
| 2009-09-26 - 8 callers | ||||
| Carl | 12:12:22 | Potstown, PA | no backup disks for the OS | |
| Ron | 12:16:44 | Rochester, NY | Thunderbird XP Home - was able to email any folder, picture, whatever - d/l Frontier program was big - corrupted - couldn't load window | |
| Frank | 12:45:03 | Rochester, NY | first computer was a Toshiba w/ Lotus SmartSuite - how save as other type? | |
| Vito | 12:50:40 | parked car | when open AVI file, Win crashes - DEP turned off - still happens - has it for 3 months - when in sep folder, works, but now still doesn't | |
| Victor | 12:58:16 | Irondequoit, NY | eyes getting older - XP calc too small | |
| Sam | 13:06:24 | Rochester, NY | iPod - code - can't get into it - how do I get the code out of there | |
| Tony | 13:40:15 | Greece, NY | HP Netbook since Christmas - can I run Linux off USB? | |
| Don | 13:48:54 | Hilton, NY | re: spam - don't get very much - spam@uce.gov | |
| 2009-09-19 - 11 callers | ||||
| Walter | 12:21:29 | Greece, NY | clamtk on Ubuntu | |
| Linda | 12:26:03 | Greece, NY | XP - next to clock, likes to put icons - in customize - always show - apply - ok | |
| Dan | 12:36:25 | Rochester, NY | Dell Dimensions B110 - 20" Acer monitor - 23" flat screen HD monitor - distorted | IE - pages not loading properly - change cache size? | |
| John | 12:53:52 | Rochester, NY | IE 8 and thumb pages | Windows 7 - mostly running Linux - has Lenovo laptop w/ free Win7 upgrade - | |
| Judy | 13:10:07 | Hilton, NY | one of the seniors who should know more | Computer Link? | Do I have to go to Win7? | |
| Santana | 13:12:13 | Perinton, NY | Vista64 - | |
| Vic | 13:14:45 | Irondequoit, NY | re: Judy Computer Link in Gates Library | ZoneAlarm - ask, allow, block - LSAshell - Userint login - WinExpl, NTLogin | |
| Richmond | 13:20:02 | Rochester, NY | DOS Wars - love em! | they're not selling any systems w/ > 4G per core - any reason? | |
| Gary | 13:24:43 | Greece, NY | glad you're back on the air | re: Judy - maybe shouldn't just update | |
| Cliff | 13:35:27 | Greece, NY | comes up to ask.com | |
| Jim | 13:52:56 | Rochester, NY | iTouch update - when look at email, forward, used to open the content, now just shows the little letter and doesn't open it anymore | |
| 2009-09-12 - 12 callers | ||||
| Linda | 12:16:52 | Greece, NY | PC World and Mac World in digital format - invalid host name | |
| Joe | 12:20:58 | Greece, NY | stereo speakers - getting static - when Win logo starts - won't go away - 2 diff speaker sets | |
| John | 12:29:54 | LeRoy, NY | XP - lost Java - can't download - 25-whatever error | |
| Mike | 12:34:13 | Gates, NY | bought laptop - Vista - can't get printers to work | |
| Todd | 12:38:52 | Webster, NY | Win Genuine Advantage validation - has been using it for about a year, and now he's getting the problem | |
| Kevin | 12:45:56 | Rochester, NY | Acer laptop - Vista - Verizon wireless - "Windows sockets has failed to initialize" also can't get to antivirus (Avast) | |
| Paul | 13:12:37 | Braddocks Bay | iTouch - number of updates for free plus the $10 one - last night, started at 8 PM, went to bed @ 11, done when got up. | |
| Ron | 13:15:52 | Rochester, NY | Win7 - buy new laptop w/ installed? | Toshiba - satellite card - | |
| George | 13:20:35 | Greece, NY | what's a netbook? | had problems w/ distance from AP - 20 ft | |
| Tino | 13:25:38 | Rochester, NY | ||
| Scott | 13:49:14 | South Carolina | Aikenwolf! iTouch, laptop, can use USB to cell phone as modem - can use machine as router? | |
| Mark | 13:54:05 | Greece, NY | MacBook Pro - Snow Leopard - no thumbnail icons - external HD - says name, but no icons | |
| 2009-08-29 - 13 callers | ||||
| Jack | 12:13:53 | Orange County, NY | network connection on laptop - USB - cable says no cable plugged in | |
| David | 12:27:10 | Brighton, NY | photo sorting software | |
| Keith | 12:37:12 | Farmington, NY | son-in-law using IE - told him to use Firefox - system says won't work - Vista Pro | |
| Tony | 12:45:36 | Rochester, NY | Thunderbird - changed something? in past, could retrieve that email - can't do it now? | lost sound icon - has been going in and out | |
| Mike | 12:49:39 | Newstead, NY | what about new netbook/notebooks | son has notebook - anything like Garage Band for PC? | |
| Bob | 12:51:41 | Henrietta, NY | re: Jack - might not be using an older laptop; won't be autosensing | Mac DNS poisoning: can find nameservers via command line | |
| John | 12:55:27 | Webster, NY | laptop w/ XP Pro - 160G HD - down to about 50G free - down to 33 | two backup HDs - sometimes the light runs | |
| Fritz | 13:08:39 | Canandaigua, NY | running Snow Leopard | XP SP3 Start -> Run -> MSRT - malicious software removal tool | |
| Dorothea | 13:19:21 | Rochester, NY | want to hear Whitney Marchelle sing something Panonica by Thelonius Monk | pages close really slowly - Windows | |
| Chris | 13:31:03 | Williamson, NY | HP laptop Vista Home Premium - trying to install Bluetooth - won't install | |
| Gerd | 13:37:41 | Victor, NY | Installed Ubuntu Jaunty - took up a ton of free space - uninstalled - how do I get rid of the boot loader? | wife added phenomena games | |
| Will | 13:40:13 | Brighton, NY | uses Firefox - but - when go to download something from a site - podcast, whatever - FF plays it - IE asks to save | |
| Bob | 13:54:50 | Greece, NY | what about this bill to let the President shut down the Internet? | |
| 2009-08-22 - 12 callers | ||||
| Joanne | 12:17:45 | Greece, NY | 2 flash drives - each has 400 pix - trying to organize by topics | Picassa - keeps making new folders | |
| Dennis | 12:25:11 | Rochester, NY | good source of tips, tricks | |
| Lynn | 13:00:28 | Rochester, NY | re: newspaper - prefer newspaper - like to hold it - computer is down, so can't get to the extras | |
| James | 13:06:38 | Webster, NY | when replying to email - computer lags behind him - Hotmail | |
| Rich | 13:14:19 | Rochester, NY | Acronis TruImage 2009 - burns fine - starting Acronis Loader... sits there | Xen virtualization - CentOS 5 - | |
| Vic | 13:17:51 | Rochester, NY | Incredimail to access Hotmail - got email to change config at 1 Sept 09 | |
| Dave | 13:28:45 | Rochester, NY | HP Elite workstation - locks up after USB 3D controller hooked up - after 2 mins | |
| Bob | 13:31:51 | Greece, NY | thanks for the Windows Waltz - did it in safe mode and found the problems | |
| Michael | 13:36:32 | Greece, NY | Windows Home Media Server - played around with firewall and locked self out | |
| Dave | 13:38:45 | Rochester, NY | any insight on how to d/l Win7 test? | |
| Dan | 13:47:46 | Rochester, NY | wants avast! | |
| Mike | 13:53:48 | Rochester, NY | Vista Ultimate Laptop SP1 - SP2 is out - should I? | |
| 2009-08-15 - 14 callers | ||||
| Fred | 12:22:08 | Rochester, NY | list of differences between computer chips | wants to run Solid Works on Linux. | |
| Dave | 12:29:44 | Rochester, NY | Advice on erroneous charges on phone bill and credit card bill | |
| Victor | 12:34:17 | Rochester, NY | can't access a web site with IE7, can with IE6. | |
| Dan | 12:39:14 | Rochester, NY | replace McAfee with CA, not impressed, running much slower | |
| Rob | 12:45:47 | Rochester, NY | Dell mini, locked up and won't reboot. | |
| Sam | 12:46:22 | Rochester, NY | XP/EasyShare/Logitech don't all work together. | |
| Jim | 12:51:34 | Rochester, NY | Visioneer PaperPort doesn't work with Win 7 Beta. | |
| Henry | 13:06:47 | Rochester, NY | computer in FLA fried in thunderstorm. new computer has vista 64, can't get software. | |
| Victor | 13:11:50 | Rochester, NY | (previous caller) Chrome works where IE7 didn't. | |
| RIchard | 13:17:55 | Lyons, NY | how to listed to radio stream | |
| Bob | 13:20:09 | Irondequoit, NY | Mac G5 powers down trying to update iPod. won't power back on. | |
| Kim | 13:24:05 | Rochester, NY | ZoomText and Jaws are available for Vista 64 | |
| Joanne | 13:28:53 | Rochester, NY | recommendations on a GPS | |
| Henry | 13:45:35 | Rochester, NY | listens over internet. P4/1.8 GHz 2 GB XP, can it upgrade to Windows 7? | |
| 2009-08-08 - 6 callers | ||||
| Linda | 12:36:45 | Greece, NY | got 3G w/ Broadband N - pages only coming in half the size - in everything | |
| Dan | 12:54:29 | Rochester, NY | XP - BSoD - system serious error - warning box w/ BCP1,2,3,4 | how check for driver version? | |
| Elaine | 13:12:08 | Albion, NY | Smart Defender Pro is a scam - how do I get rid of it? | |
| Gurd | 13:36:54 | Victor, NY | Linux - might have missed something - how do you put it on the computer? Interfere w/ Windows? | |
| Dar | 13:38:29 | Toronto, Ontario, Canada | re: Wubi - defrag Windows before installing | |
| Ron | 13:45:10 | Rochester, NY | XP - CA antivirus - too many files that conflict w/ existing files - add/remove programs doesn't seem to have it | |
| 2009-08-01 - 5 callers | ||||
| Walter | 12:13:04 | Greece, NY | Winmodem -> Linmodem from a couple of weeks ago | |
| Toni | 12:19:05 | Naples, NY | laptop in basement has tough time with wireless signal | |
| Dennis | 12:26:08 | Rochester, NY | GoToMyPC - works fine - when print, it won't (because printer is on the laptop) | |
| Bill | 12:52:14 | Pittsford, NY | Mac - 4/5 yrs old - OSX - likes Firefox - cleans computer all the time - in Yahoo Finance - beachball started spinning - still spinning an hour later - turned off Mac - in Safari - FF icon still at bottom of screen - couldn't get on - 2 failed attmepts t | |
| Joe | 13:21:34 | Rochester, NY | Linux - where can I get it? | |
| 2009-07-25 - 5 callers | ||||
| Dan | 12:30:24 | Rochester, NY | my article in DandC - Outlook - using Express - wants to change the way mail comes in | |
| Dan | 12:37:48 | Troy, NY | software solution - mult images on disc - get rid of duplicates | |
| George | 13:04:01 | Vienna, VA | 4 PCs - wireless to cable - 3 XP/Pro 4th is ancient - rarely on - W98 - used to have AVG - doesn't support 98 - anything out there for 98? | |
| Gil | 13:23:25 | Webster, NY | Steve: comment re: MAC filtering on router - | |
| Dar | 13:24:53 | Toronto, Ontario, Canada | re: Kindle Orwell deal: Amusing Ourselves to Death Web site | |
| 2009-07-18 - 6 callers | ||||
| Scott | 12:16:43 | Rochester, NY | internet based automatic backup for off-site storage | |
| Jason | 12:30:47 | Rochester, NY | What's new in Windows 7. Why will we want to buy it. | |
| Tom | 12:45:47 | Fairport | How to remove CyberDefender; is it legit? | |
| Jim | 12:59:56 | Syracuse | Can't play this week's podcast on an iPod, plays fine on the computer. | |
| Michael | 13:25:35 | Scottsburg, NY | Intended to download MalwareBytes, but got a registry cleaner instead. What is a registry cleaner? Not running any better after the Tango. | |
| Dar | 13:39:42 | Toronto, Ontario, Canada | clicking hard drive, installed Linux, stopped clicking | |
| 2009-07-11 - 8 callers | ||||
| Walter | 12:12:13 | Greece, NY | PCLinux OS - winmodem problem - | |
| Stacey | 12:36:45 | Rochester, NY | AdAware, Spybot - not in the Tango? | Mozilla often doesn't start up | |
| Dan | 12:40:24 | Rochester, NY | called a few weeks ago - uninstalled McAfee - added CA - when start, start sound is broken - 15 things starting up | |
| Peter | 12:53:47 | Rochester, NY | Thunderbird keeps crashing | |
| DeHomely | 13:07:33 | Omaha, NE | IIS Server - v7 - dropped FrontPage extension - | |
| Chris | 13:31:53 | Williamson, NY | firewalls - ZA Pro on main computer - not working for long time - expired - is it worth renewing? | |
| Susan | 13:39:38 | out in the rain | any way to erase /get name off Google, etc? Get your privacy back? | |
| Dar | 13:51:54 | Oshawa, Ontario, Canada | Macbooks - gone from matte to glossy | eye exercises for eye fatigue - close your eyes - "tick tock exercise" - make your eyes "follow the second hand" of an analog clock - stop at twelve, then go counterclockwise | |
| 2009-06-27 - 6 callers | ||||
| Blake | 12:19:57 | Batavia, NY | can you move programs from one machine to another? I have the Windows XP stickers | |
| Karen | 12:38:14 | Philadelphia, PA | looking for a specific sound bite from a movie | |
| Victory | 12:47:34 | Rochester, NY | Backing up - USB HD docking stations? | |
| Dennis | 13:10:28 | Rochester, NY | Win98SE - took drive out, copied drive to XP laptop, then copied to external HD, which he put back in the system, and it didn't work | |
| Bruce | 13:17:53 | Macedon, NY | Revo Uninstaller: more detail on how to use it? | |
| Karl | 13:30:06 | Spencerport, NY | son has Macbook - used to work at Chip's - clueless re: Macs - when boot, get folder w/ question mark | |
| 2009-06-20 - 10 callers | ||||
| Mark | 12:19:52 | Rochester, NY | Vista SP2 - what up? | |
| Arnesto | 12:26:18 | Rochester, NY | recording Creator Ultimate 64-bit machine - won't record - update DVD burner firmware? | |
| Dar | 12:43:23 | Toronto, Ontario, Canada | Shields Up! test - using Mint 6 - failed on solicited TCP packets, ping reply | |
| John | 12:46:44 | Ontario, NY | Vista 2G - Firefox dies - but thinks it's still running | |
| Marie | 12:50:40 | Rochester, NY | son moving from PC to iMac - problems? | |
| Dan | 12:55:53 | Rochester, NY | uninstalled McAfee, installed CA - still some firewall issues - alerts setting for medium | someone is trying to access your computer UDP 68 - 255.255.255.255 10.241.64.1 port 67 | stack overflow at line 105 | |
| Dennis | 13:09:31 | Rochester, NY | hard to listen to the show from jail | what's the status of Windows 7? | |
| Dar | 13:12:16 | Toronto, Ontario, Canada | more questions about Firestarter | Lucas Electrics | |
| Gus | 13:30:43 | Greece, NY | backup address book in Outlook Express - how back up? | |
| Cindy | 13:37:01 | Penfield, NY | cannot update AdAware AE | |
| 2009-06-13 - 11 callers | ||||
| Paul | 12:17:24 | Rochester, NY | RIT grad - using Linux - has laptop w/ Vista - dual boot? | |
| Linda | 12:29:18 | Greece, NY | 2 sep HDs w/ 200G each - computer running slow - AMD 3200 | has std video card - some videos run badly | |
| Shane | 12:33:07 | Kyneton, Victoria, Australia | what happened to the May archives? | |
| Arthur | 12:36:09 | Kailua-Kona, HI | glad you're back on | |
| Stephen | 12:47:36 | Buffalo, NY | VMWare Fusion vs. VirtualBox vs. Parallels | |
| Dan | 12:52:45 | Rochester, NY | uninstalled McAfee Security Suite - CA system from TWC - startup jingle broken | |
| Dan | 13:22:27 | Dansville, NY | VGA vs HDMI vs DVI-sub | |
| Lee | 13:25:59 | Webster, NY | fix PC? | |
| Mike | 13:29:00 | Rochester, NY | how delete DRM folder? | |
| Alex | 13:35:01 | Rochester, NY | ext HD for iMac - time capsule at 1T or Airport of 3rd party? | |
| Laurie | 13:41:07 | Methuen, MA | no sound on email | |
| 2009-06-06 - 10 callers | ||||
| Jim | 12:14:01 | Atlanta, GA | Dell Inspiron 700 - want to partition - has C: drive - | |
| Zack | 12:27:00 | Rochester, NY | Glare Utilities - Defrags the Registry? | |
| Linda | 12:32:22 | Rochester, NY | iTouch - wireless - YouTube - set up and buffered, but stutters - uses YouTube app on iTouch | |
| Bill | 12:39:52 | Brighton, NY | Apt complex, mult bldgs, web cam to monitor hallways, etc. | |
| Hugh | 12:52:23 | Batavia, NY | 3-4 yr old XP Home 120G HD - when go to open Outlook, freezes computer | |
| Mike | 12:55:00 | Rochester, NY | HP Pavilion - won't turn on - battery? PS? | |
| Shirley | 13:17:03 | Webster, NY | desktop HP 10 yrs old in Nov! still running! | Toshiba laptop w/ XP - SP3 okay? | |
| Tom | 13:32:32 | Rochester, NY | WinPC Virus | |
| Don | 13:38:00 | Scottsville, NY | ZoneAlarm, AVG, SuperAntiSpyware - also Ad-Aware and Spybot? | |
| Ron | 13:55:01 | Baltimore, MD | Quickbooks 2007 ==> 2009 conversion - has data info on server - problems - keeping both on the server/client | netbook EEEpc 1000 - loves it | |
| 2009-04-19 - 8 callers | ||||
| Barry | 12:23:03 | Fairport, NY | easy way to change the name of the system file? | |
| Walter | 12:27:33 | Greece, NY | Puppy Linux - not many security updates | |
| Gary | 12:32:41 | Irondequoit, NY | Windows and Acrobat 5.0 - wants 8 or above | |
| Vito | 12:42:03 | Rochester, NY | Ad-Aware Anniversary Edition - one machine works fine, other gives connection error - | |
| Richard | 12:44:40 | Irondequoit, NY | N Router - can't get laptop to find router | |
| Jim | 12:54:23 | Syracuse, NY | Windows problem! Flight Simulator 10 - uninstall/reinstall - repair or remove - both say can't do it | |
| Steve | 12:57:44 | Pittsford, NY | MS2K Professional - cannot get MS to load Micro.NET Framework 1.1 Svcpack | |
| Mark | 12:59:11 | Canandaigua, NY | Google Talk - logged in - need to create account | |
| 2009-04-12 - 10 callers | ||||
| John | 12:24:51 | Fairport, NY | 21.5" flat panel monitor - number of diff resolutions he can set - 1920x1080 | |
| Tom | 12:39:17 | Greece, NY | usage meters | |
| Dan Snyderman | 12:39:28 | Rochester, NY | ||
| Dave | 12:40:34 | Greece, NY | MyWebSearch - tango got rid of it | |
| Dan | 12:45:34 | Hilton, NY | TW Usage - wife logs on to AOL, then eBay - leaves them running | router to 2 desktops and 2-3 wifi devices - often can't get wifi - unplug/replug wifi works | |
| Rick | 12:53:36 | Pittsford, NY | last week's poll | | |
| Alexi | 13:00:24 | Rochester, NY | re: TW cap | |
| John | 13:13:58 | Ontario, NY | Dell laptop Vista Business - firefox freezes | |
| Bill | 13:25:30 | Rochester, NY | Windows 64 - Defender not working - | |
| Bill | 13:29:08 | Rochester, NY | again - how disable Defender as a service? | |
| 2009-04-05 - 6 callers | ||||
| Bob | 12:25:01 | Greece, NY | Security Tango - | |
| Barry | 12:27:30 | Pittsford, NY | had a problem w/ iTunes - had to rewind to earlier date - now he's getting a warning that this is the 4th machine you can put the songs on | |
| Dave | 12:31:06 | Batavia, NY | re: TW cap - they're nickel and diming everybody - he called them yesterday and customer service said it's still up in the air as to what they're going to do | |
| Paul | 12:52:55 | Rochester, NY | XP SP3 - registry cannot load the hive - recovery console let him boot - restore to orig? | |
| Alex | 12:55:30 | Irondequoit, NY | AIM and iTunes hang - has to shut down via Task Mgr - still in processes - work in safe mode | loves Frontier | |
| Bill | 12:59:26 | Greece, NY | RPGs - cap problem? | |
| 2009-03-29 - 7 callers | ||||
| John | 12:12:53 | Ontario, NY | when restart, get CMOS note - warning: overclocking failed | |
| Bill | 12:16:40 | Webster, NY | designs POS systems for restaurants - VB6 - looking for student who knows db and VB6 | having problem w/ AN! - expired - wants to rejoin | |
| Marie | 12:30:58 | Fairport, NY | on Internet got msg - Antivirus 09 (husband did it) - can't get on Internet, can't do much | |
| Ginny | 12:39:16 | Pittsford, NY | trying to xfer stationery w/ photos from Outlook to another computer | |
| Tom | 12:45:15 | Rochester, NY | trying to listen to WHAM - has FF plugin | |
| Kevin | 12:53:43 | Fairport, NY | XPPro - Control Panel - Add/Remove - big black bars show up | |
| Dave | 12:59:55 | Livonia, NY | installed new sys - 320G - XPHome - upgrade - starts at Win98 | |
| 2009-03-15 - 6 callers | ||||
| Sal | 12:13:36 | Fairport, NY | Apple Card in G4 iMac - no bars - can't connect to his network - sees it | |
| Wendy | 12:20:10 | Penfield, NY | got computer last August - running Vista - can't turn off System Restore to run Tango | |
| Bob | 12:28:59 | Greece, NY | can't get to IE - can't display Web page | |
| Bruce | 12:52:50 | Rochester, NY | Vista home Premium - when get email - spreadsheets - can't open | can't type in Documents | |
| Rob | 12:55:28 | Webster, NY | toshiba laptop - boots - after post goes blank | system in office gets really hot - stops unexpectedly - can't load either | |
| Karl | 12:59:58 | Charlotte, NY | iPod Classic 120G - syncing w/ HP laptop - d/l'd rental movie - ran out - erased itself - gets screen every time "rental has been erased" - can't sync | |
| 2009-03-08 - 8 callers | ||||
| TheDoctor | 12:17:06 | Genesee Yacht Club | W 7 PM - any SBer can come down and listen | |
| Dennis | 12:25:25 | Honeoye, NY | email w/ attachment - Symantec email proxy - your email message was unable to be sent because connection to email server was interrupted -> ATandT -> Windows Mail | |
| Bud | 12:31:01 | Buffalo, NY | FIOS - has Verizon DSL - rated 3M - gets 1.2/1.5 - FIOS is 10M or 20Mbps | |
| Dan | 12:44:13 | Rochester, NY | MS Auto Updates - XP Home SP3 - has update set to notify but not update - Office XP update failed twice - KB967715 - has installed it | does not have MS Diagnostic Platform | |
| Jim | 12:51:50 | Churchville, NY | Word has lost menu bar - 2001 | |
| Bob | 12:53:45 | Greece, NY | Firefox redirect | |
| KJ | 12:55:44 | Henrietta, NY | liked Compuserv's mail - when got email it would announce it | |
| Jack | 12:59:12 | Webster, NY | loves Ubuntu - can't get it to see Windows box | |
| 2009-03-01 - 12 callers | ||||
| Dan | 12:24:37 | Rochester, NY | Power Options Properties - monitor goes off after about 15 mins - | |
| Karl | 12:27:13 | Albion, NY | SP3 - gets almost done, then says "Access Denied" | |
| Don | 12:32:43 | Greece, NY | Graphics Advantage design station - plotter, etc. Anybody who can help? who knows it? | |
| Bill | 12:43:31 | Brighton, NY | has had several computers over the years w/ crashed HDs. Usually backed up. Has the old HDs. Sometimes remembers a file he'd like to get. Not urgent, but wants to buy external HD case w/ USB. | |
| Rich | 12:47:32 | Irondequoit, NY | looking to buy new Dell - has Vista Home - 2.0 GHz dual Pent 3G 500G HD | |
| Art | 13:09:11 | Rochester, NY | XP laptop 3-4 yrs old | |
| Gil | 13:13:23 | Webster, NY | Ubuntu machine and Windows machine - UPS'd - Ubuntu machines dies randomly on and off - UPS isn't constant - switches | |
| Jim | 13:16:42 | Irondequoit, NY | XP Home - does audio recording - offline most of the time - just updates for audio - put on a video program - needed to add SP2/3 - works pretty well, takes forever to boot | |
| Hugh | 13:21:02 | Penfield, NY | virus - Dave fixed - AVG on external HD - how clean that external HD? | |
| Ron | 13:23:49 | Webster, NY | email - OE - when business sends email w/ "click here" he can't | |
| Jim | 13:25:42 | Brockport, NY | Spybot - worked, then ran out - free? | |
| Barry | 13:29:49 | Fairport, NY | Dell studio laptop - Vista - going back to XP - BitDefender | |
| 2009-02-22 - 6 callers | ||||
| Bill | 12:12:06 | Bushnell's Basin, NY | RAID 1 - mbr can manage it - has 3 drives of equal size | how do you know if one of the drives dies? | |
| David | 12:14:20 | Farmington, NY | Frontier DSL - CA security - slowed it down - lots of questions | |
| Dan | 12:17:18 | Rochester, NY | went to Firefox - MSN is home page - | |
| Karl | 12:20:06 | Albion, NY | can't install XP SP3 - almost installs, but cannot finish install - | |
| Tom | 12:27:30 | Marksville, NY | Ubuntu for Dummies - installed - got online - updated - freezes up| old hard drive is now the E: drive | |
| John | 12:31:29 | Rochester, NY | DSL - boost wireless signal? | |
| 2009-02-15 - 6 callers | ||||
| Mike | 12:17:29 | Spencerport, NY | looking for new computers - Mac or PC? | |
| Ray | 12:33:42 | Walworth, NY | create disk w/ pix, when play, won't play | |
| Ed | 12:46:04 | Perinton, NY | deciding on netbook - Lenovo S10 - XP? - specs - ext warr? | |
| Steve | 12:48:30 | Farmington, NY | tryiing to get rid of TV provider - can stream next day - has S-video out and flat-screen | |
| Mike | 12:54:28 | Rochester, NY | IE7, Firefox - when end IE7, still running in Processes tab | |
| Richard | 12:58:33 | Irondequoit, NY | tried to switch TV viewing to PC - Hulu - most good, some not | |
| 2009-02-08 - 6 callers | ||||
| Ginny | 12:28:52 | Pittsford, NY | XP Home - never had password - just comems right up - in safe mode - said to reboot - can't get off the logon screen - "loading settings/saving settings" and then back to logon screen | |
| Paul | 12:32:43 | Fairport, NY | fan is clean, shuts down after an hour/hour and a half | Dell Vista system 1 yr old - can't get out of power save | |
| Frank | 12:41:28 | Honeoye Falls, NY | MS SMB network server w/ 2 clients - one drive - out of space - | |
| George | 12:54:07 | Fairport, NY | backs up on flash - carbonite service of another physical hard drive | |
| John | 12:56:10 | Brighton, NY | computer for som given to them - counterfeit version of Windows - can't update | |
| Sue | 12:58:58 | Irondequoit, NY | Eee PC - 16G flash drive backup - will it read it? | |
| 2009-01-11 - 10 callers | ||||
| Tom | 12:14:51 | Walcott, NY | ZA - errors - wmiprvse.exe - svchost.exe | one hour's quite long enough | |
| Bob | 12:24:41 | Rushville, NY | AOL email - occasionallly, will receive email where sender is self | |
| Ron | 12:31:32 | Webster, NY | HP Pavilion - 18 mo old - DVD reader won't work | |
| Ginny | 12:34:30 | Pittsford, NY | IE address bar | |
| Keith | 12:36:21 | Greece, NY | PeoplePC - bart shell module has encountered a problem | |
| Chris | 12:38:35 | Gates, NY | 3.5" floppies w/ pics - W98 - now XP - pix are all upside down | |
| Ellen | 12:41:22 | Rochester, NY | Yahoo - when go, get www.m.yahoo.com | |
| Steve | 12:52:44 | Rochester, NY | XP Media 2005 - spooler error - HP Laserjet 4000 drivers - 600N network card - bad drivers? conflict? Pro MS Office 2003 - | |
| Randy | 12:54:59 | Hamlin, NY | when log on get error - would you like to run debugger? | |
| Roger | 12:58:43 | Rochester, NY | Barracuda external HD in USB caddy - stopped working - USB recognizes it, but disk doesn't show up | |
| 2009-01-04 - 8 callers | ||||
| Frank | 12:14:07 | Rochester, NY | wireless - when off, works fine but no internet - when on, blue screens - doesn't happen when at the shop | |
| Lynn | 12:21:06 | East Irondequoit, NY | has an HP Photosmart D7460 - year old - black plastic clip broke - misfeeds - donate? | |
| Victor | 12:30:05 | Irondequoit, NY | Why only 1 hour? | kept losing net connection - replaced ZA w/ something else and it worked | |
| Ben | 12:36:25 | Fairport, NY | blackberry Curve - cant get it on the Internet - has G4 laptop - dialup or what? | |
| Tom | 12:40:46 | Honeoye Falls, NY | Kodak ESP printer - bought one in March - ESP3 - scanner/copier/printer - kept saying paper jam - 8 weeks later, same problem | |
| Ed | 12:51:51 | Webster, NY | Yahoo! mail - gave her random character test - couldn't match it - blocked them | |
| Henry | 12:56:07 | Rochester, NY | re: ZAlarm - update in early Dec caused the same problem Victor had - new update? | |
| Rose | 12:58:21 | Webster, NY | OE problem - when try to delete incoming or sent, doesn't delete | |
| 2008-11-16 - 15 callers | ||||
| Carl | 11:23:55 | Pottstown, PA | infected? went to Google - typed in a search term, clicked on a result, and got to someplace.info.search.php | |
| Diane | 11:30:33 | Henrietta, NY | jewelry business wants to put online - want to sell down the road - Ruby on Rails | |
| Joseph | 11:34:22 | Fairport, NY | trouble getting on AN! | |
| Bob | 11:38:59 | Pittsford, NY | 5-wk-old HP Elite 5000 - terabyte of memory(?) - fastest processor you can buy - when turn on tower first, then monitor, monitor comes on w/ power but no picture | |
| Brandon | 11:49:52 | Irondequoit, NY | infected - malwarebytes didn't get it all | |
| Peg | 12:13:25 | Rochester, NY | installed wireless router in daughter's house - downstairs don't get signal - about halfway up stairs works fine | |
| Linda | 12:16:38 | Perry, NY | navigation in Second Life | |
| Bruce | 12:24:01 | Macedon, NY | ISPs - don't do gaming or anything fancy - just email - RR Lite, etc. | does it rely on phone lines? | |
| Greg | 12:31:31 | Newark, NY | 4 yr old VAIO RD32 - WOWhead and "general family stuff" - slows - fan speed low - graphics has slowed w/ new WOW version | where/what? | |
| Gene | 12:34:52 | Ontario, NY | is Vista finally squared away? | |
| Lance | 12:43:49 | Brighton, NY | Acer laptop Firefox TBird RR anytime turn on/off, lose Web connection | |
| Angela | 12:48:14 | Webster, NY | P2 laptop - WiFi - Belkin WiFi card - has all 3 versions of the driver - 98SE | desktop died - Compaq start screen - nothing else - changed hard drive | |
| Ron | 12:50:03 | Irondequoit, NY | AOL no longer provides Member Pages - | |
| Jim | 12:56:24 | LeRoy, NY | how do you clean the new flat-screen monitors? | |
| Chris | 12:58:23 | Spencerport, NY | Windows 7 - Vista increased RAM and video requirements - 7 better? | |
| 2008-09-28 - 3 callers | ||||
| Sonia | 11:36:49 | Rochester, NY | Can't run AdAware in Safe Mode - run it in regular? | |
| jackie | 11:42:54 | Williamson, NY | error msgs - 256M - XP | |
| Gary | 11:46:05 | Oakfield, NY | OS X - get rid of iTunes completely? | |
| 2008-08-31 - 6 callers | ||||
| richard | 11:21:07 | Canandaigua, NY | Vista - had to buy laptop for gdaugt for college - 4G RAM | |
| Steve & Maxine | 11:37:50 | New Hampshire | for last few months, RR dialup in NH, always used to work - outboard USB modem - verifying - no PPP configured - check network settings | |
| Marty | 11:47:46 | Niagara Falls, NY | Dell laptop - vert lines on screen | |
| Rick | 12:30:47 | Tuscaloosa, AL | Dell tower w/ Epson All-in-1 USB - when start PC, tries to boot off that device | SP3??? | |
| Mark | 12:38:07 | Irondequoit, NY | Feisty Fawn - killed X - how fix? | |
| Jim | 12:50:11 | Greece, NY | buying new PC - processor - video - RAM??? | |
| 2008-08-24 - 9 callers | ||||
| Andy | 11:19:23 | Rochester, NY | XP SP3 resolved the problems w/ AMD Procs? Took Norton Security Suite off old laptop - P3 Toshiba - What replaces Norton Windows Doctor? | when are we on w/ Bills? | |
| Trish | 11:32:18 | Henrietta, NY | Vista AV software - vav.exe? | |
| Frank | 11:37:13 | Rochester, NY | Trend Micro - slows computer - | |
| Mark | 11:40:08 | Greece, NY | registry cleaner suggestion | |
| Bill | 12:18:38 | Rochester, NY | solution for windows Installer problem - some bad stuff changes the properties (permissions) on the installer program | |
| Mike | 12:30:45 | Perinton, NY | iMac dual boot? | |
| Dick | 12:35:28 | Penfield, NY | FF3 - can't clear it | |
| John | 12:39:40 | Sodus, NY | WinXP Pro laptop IBM cold reboot "media test failure check cable" PXE-M0F exiting intel boot agent | |
| Jim | 12:58:29 | Kendall, NY | Norton 360 - now can't use browser | |
| 2008-08-17 - 21 callers | ||||
| Bruce | 11:13:53 | Rochester, NY | Installing HP printer, got fatal error at end of install. | |
| Victor | 11:18:48 | Irondequoit, NY | Error installing game, InstallShield runtime 1607 error | |
| Ed | 11:28:18 | Oswego, NY | Several unknown hard drives, wants to make them all a slave, and scan for viruses | |
| Kurt | 11:29:53 | Irondequoit, NY | Answer for HP problem. HP makes scrubber program. | |
| Mike | 11:35:26 | Parma, NY | AMD vs. Intel | |
| John | 11:39:41 | Mt. Morris, NY | Mac DNS Trojan ? | |
| Jim | 11:51:05 | Penfield, NY | download Antivirus XP 2008 from us, can't get rid of it. (fake program, didn't get it from us) | |
| Barry | 11:57:02 | Pittsford, NY | Trying to upgrade laptop hard drive. from 60 to 250. | |
| Horrace | 12:10:19 | New York, NY | Computer won't power on the first time push the button. | |
| Mark | 12:13:28 | Greece, NY | Trying to install XP SP3, fails, but thinks it did. | |
| Roger | 12:14:35 | Irondequoit, NY | Answer for Antivirus XP 2008 fake program | |
| Ron | 12:17:02 | Irondequoit, NY | Bought SanDisk USB flash drive, says it needs XP | |
| Brian | 12:20:30 | Fairport, NY | XP SP3 OK yet? | AVG update says bin file missing. | |
| Doug | 12:29:04 | York, NY | 4 y/o Acer notebook, locked up, black screen. | |
| Offline Caller | 12:31:01 | Chat Room | how to back up... | |
| Brian | 12:35:50 | Irondequoit, NY | Posting to BB, got notice he was posting porn, but wasn't. | |
| Vito | 12:40:34 | Chili, NY | Firefox doesn't always open, can't find server. | |
| Bob | 12:49:26 | Rochester, NY | two laptops, one XP and one Vista, wants wireless with a Time Capsule | |
| Clyde | 12:50:28 | Webster, NY | Server tower making noise | |
| Dave | 12:57:15 | Farmington, NY | iTunes under Vista, share with Windows Media Player | |
| Mike | 12:58:59 | Irondequoit, NY | System Error isass.exe (fake program, lsass.exe is a real program) | |
| 2008-08-10 - 10 callers | ||||
| Walter | 11:20:13 | LeRoy, NY | old PC - only run office - sometimes bring stuff home from work - Word, Excel | |
| Ron | 11:29:56 | Rochester, NY | icons in tray - some are doubles - updates are ready for SP3 - buggy? | |
| Lynn | 11:36:02 | Irondequoit, NY | XP Pro - 5.1 SP2 - AVG - ZA - removed trend micro - monitor takes v long time to load just the icons - gets desktop picture, but icons take time - takes maybe 5 mins | |
| Sharon | 11:39:11 | Victor, NY | new laptop w/ Vista - keeps rebooting | |
| Walt | 11:47:45 | Spencerport, NY | USB Drive - Vista -> stores as MP3 or WMA - daughter getting Mac - use that HD on both? | |
| Ted | 12:14:23 | Churchville, NY | Vista Home Premium - HP notebook - SP1??? | |
| Bob | 12:18:55 | Churchville, NY | Google has stored everybody's searches? What about email? | |
| Angela | 12:31:38 | Webster, NY | IBM Thinkpad w/ Win98SE - P2 - CompuServe dialup - d/l'd game from Pogo - BeJewelled II - it's Vista only - can't find the Vista plugin | |
| Keith | 12:39:09 | Farmington, NY | free laptops to poor nations? what's going on with that? | |
| Helen | 12:49:14 | Chili, NY | lost power in area - has generator, which kicked right in - time/day not correct - how change it? | |
| 2008-08-03 - 11 callers | ||||
| Phyllis | 11:22:35 | Rochester, NY | MS Word - Visual C++ runtime error program c office 1.1 winword.exe abnormal program termination | |
| Jackie | 11:33:58 | Rochester, NY | bandwidth cap - VOIP??? video IM??? | |
| Kirk | 11:36:57 | Spencerport, NY | movies from analog Hi8 camcorder to computer - USB video capture cable from StarTec? | |
| Paul | 11:40:06 | Rochester, NY | author - website - has a stalker | |
| Stan | 11:48:59 | Greece, NY | identity theft - upstate NY has the lowest incidence | |
| Jim | 12:20:15 | Irondequoit, NY | block Web pages? - running both IE and FF - didn't "take" in FF; IE only blocked one | |
| Marty | 12:37:06 | Mendon, NY | buy new or upgrade 4-yr-old iMac G5? | |
| Anna | 12:39:56 | Canandaigua, NY | talked to Frontier - that person hadn't heard about it... | |
| Mary Beth | 12:50:39 | Victor, NY | laptop for college? | |
| Marcy | 12:57:31 | Rochester, NY | problem laptop talking to desktop - | |
| Charlie | 12:58:26 | Lima, NY | Dell 8400 3 yrs old - when turn on - w/in 2-10 mins - error - | |
| 2008-07-27 - 11 callers | ||||
| Jerry | 11:20:33 | Penn Yann, NY | router problem - TW - used to be Adelphia - every few sites he goes to, he'll get "Former Adelphia customers: here's how to fix the problem" | |
| Barry | 11:35:27 | Pittsford, NY | MS Outlook - backup entire outlook by exporting to PST, and save it to external drive - starting to use TBird | |
| George | 11:43:57 | Webster, NY | Compaq w/ Vista - problems printing PDFs from Web sites | |
| George | 11:48:29 | Penfield, NY | Open File - Security Warning - says no - winantiviruspro | |
| Brian | 12:16:01 | Attica, NY | when try to open folder: "some dangerous viruses detected XP corrupted | |
| Eric | 12:30:05 | Honeoye Falls, NY | when tango, restart in safe mode, hit f8, can't scroll | |
| Jim | 12:32:57 | Manlius, NY | email w/ photo attached - tried to save, now words have a different background color | |
| Anthony | 12:35:30 | Rochester, NY | sound not working, and no loudspeaker icon - onboard sound | |
| Lance | 12:43:47 | Rochester, NY | in W98 used DOS-based text editor to view suspicious emails - in Vista, can do the same. | |
| John | 12:57:08 | Pittsford, NY | re caller a couple of weeks ago who said AVG adds things to your computer | |
| Mary | 13:00:16 | Victor, NY | iMac - cold start, iMovie loaded | |
| 2008-07-20 - 13 callers | ||||
| Bob | 11:16:34 | Greece, NY | desktop and 2 laptops on Linksys router - desktop no problem - one laptop okay - other laptop can't get on net | |
| Barry | 11:27:47 | Pittsford, NY | Linksys wireless camera - trying to connect over inet to remote location - runs - 192.168.1.100 | Ubuntu? - dl'd it - wants to wipe it | |
| Jim | 11:33:08 | Hamlin, NY | Thinkpad - bad battery - not recognizing new battery | |
| Brad | 11:34:56 | Victor, NY | got caught by the MS update/ZoneAlarm bug | |
| Marie | 11:39:11 | Fairport, NY | CA Security Suite killed wireless internet - | |
| Tom | 11:47:38 | Canandaigua, NY | windows reactivation - 2yr old XP - do restore w/ OEM restore disk - problems? | |
| Bob | 12:19:37 | Pittsford, NY | bought high-end system - Nvidia GeForce 9800 1G grfx card - 2 DVI-I ports - convert to HDMI | |
| John | 12:33:00 | Fairport, NY | 2 external hard drives - can get virus? | wants UPS - wants it to shut down automagically | |
| Andy | 12:36:19 | Bloomfield, NY | getting antivirus - should get it for free - lapsed McAfee - infected - now what? | |
| Paul | 12:45:07 | Rochester, NY | ||
| Paul | 12:48:07 | Dansville, NY | WD 2T MyBook Studio Edition - RAID 1 mirroring - cannot boot | |
| Jerri | 12:52:39 | Gates, NY | last week - McAfee v Trend Micro - bought Trend Micro - dial up - cuts off after 4 hours - said go in manually - d/l the data file | |
| Gurd | 12:59:41 | Victor, NY | 150 spams per day - OE | |
| 2008-07-13 - 23 callers | ||||
| Linda | 11:15:00 | Greece, NY | got in SL - can't find us | |
| Henry | 11:16:51 | Brighton, NY | XP upgrade - chkdsk - some networking capabilities were damaged | |
| Max | 11:20:22 | Brockport, NY | blue screen - backed up data - talked to Dell - reformatted - turned on, it turned itself off, and only get blinking yellow light on button | |
| Ginny | 11:30:27 | Pittsford, NY | re: ZoneAlarm problem - if go into firewall, change to medium, you'll be able to get online | Spyware Blaster - runs in the background - good?? | |
| Dan | 11:31:12 | Rochester, NY | ZoneAlarm issued a patch that fixes the problem | |
| Ron | 11:33:33 | Webster, NY | HP Pavilion - 3G RAM - replaced wired kybd/mouse w/ wireless, but even before that there was a jump problem | |
| Tony | 11:34:57 | Greece, NY | wants new AV software - | |
| Jim | 11:36:35 | Victor, NY | just got iPhone | |
| Carolyn | 11:44:22 | Greece, NY | Dell Vostro - DSL - direct connect - sometimes connect laptop - | |
| Harold | 11:48:27 | Hamlin, NY | PC w/ mult accts - Tango in safe mode - one account is missing | |
| Toni | 11:50:25 | East Rochester, NY | Her computer person says she doesn't need patching on anymore | |
| Sharon | 12:13:12 | Chili, NY | cable modem w/ sep router - bought wireless laptop | |
| Tom | 12:14:47 | Rochester, NY | CPU - clicking sound - blue screen - shut down - "primary hard drive 0 failure" | |
| Ed | 12:16:54 | Rochester, NY | XP - boots up fine - Explorer can take 3-4 mins for any Web page | |
| Mike | 12:19:26 | Chili, NY | re: Ron - phone and modem options | |
| John | 12:23:35 | Rochester, NY | company issued laptop - vpn - can't stay connected to wireless - if go direct, fine - other wireless works - but VPN -> wireless works | just had cable installed -> go from modem to hub to | |
| Dave | 12:32:58 | Greece, NY | gets rebuffering on video - any video anywhere - dial up | |
| Dar | 12:36:32 | Toronto, Ontario, Canada | Ubuntu - USB speakers - | |
| Walter | 12:38:57 | Charlotte, NY | XP - loaded some software - removed it - Add/Remove - none of the buttons are there - was able to uninstall that software - buttons did not reappear - hack the Registry or try something else? | |
| Steve | 12:53:34 | Rochester, NY | NTLDR missing - got the exec file - chkdsk - pt1 fixed some problems - pt2 stuck on $0file440 - running 2 raptors in a RAID 0 | Ad Aware - does remove - sometimes finds more ads to remove | |
| Victor | 12:54:57 | Irondequoit, NY | burned music CD - plays in everything but home DVD player | |
| Lance | 12:56:48 | Kendall, NY | ASUS laptop - bought new HD - partitioned - reloaded XP media on C: wants Vista on D: - | |
| Roger | 12:59:08 | Irondequoit, NY | Ubuntu @ Best Buy - SmartPhone running Win6 | |
| 2008-07-06 - 12 callers | ||||
| Gerry | 11:14:41 | Rochester, NY | McAfee - dialup - 3 days ago, would download, but not install - sub will run out Aug 30 - Trend Micro?? | |
| Tom | 11:20:36 | Red Creek, NY | Firefox - tried to listen to WHAM - have to d/l ActiveX plugin | |
| Victor | 11:39:53 | Irondequoit, NY | Firefox 3 - some add-ons don't work - nightly tester tools | |
| Barry | 11:50:29 | Pittsford, NY | currently using AdAware and Spyware Doctor and ZoneAlarm - sometimes Registry Mechanic and Registry Booster - something better? | |
| Mark | 12:13:44 | Rochester, NY | Want to buy laptop - only HDMI out | |
| Marlene | 12:17:17 | Webster, NY | when starting laptop, msg: "detecting proxy settings" | |
| Barbara | 12:18:45 | cell | 2nd PC w/ router on DSL - | |
| Dick | 12:29:01 | Webster, NY | firefox closes regularly | would not delete private data | |
| Dan | 12:33:44 | LeRoy, NY | revo uninstaller - searches through system and takes everything out | |
| Jim | 12:40:21 | Penfield, NY | HP 4P thru access box on network - new HP printer w/ enet driver | |
| Ron | 12:55:50 | Albion, NY | linux users group | |
| Doug | 12:58:57 | Canandaigua, NY | hal.dll | |
| 2008-06-29 - 14 callers | ||||
| Victor | 11:15:29 | Irondequoit, NY | Firefox: File -> Send -> Link - used to go to Incredimail - now goes to GMail Welcome Page | |
| D. | 11:27:39 | Rochester, NY | Thunderbird 2.0 - AVG 8.0 - preventing connection | |
| Linda | 11:35:03 | Greece, NY | Mac laptop - protected if buying something? | Wants to convert DVDs for iPod | |
| Hal | 11:37:57 | Hilton, NY | BSOD 3x this week - AVG 8??? | |
| Ron | 11:51:25 | Fairport, NY | XP - won't let him in - takes to welcome page | |
| Bob | 12:14:30 | Rochester, NY | went wireless yesterday - safe? | paid security suite? | |
| Dar | 12:19:12 | Toronto, Ontario, Canada | Boycott AVG - | |
| Mark | 12:25:36 | Greece, NY | 2 computers- homebrew, HP, both XPSP2 HP is media center - errors w/ windows Explorer opening jpegs - freezes | using FF3 - streaming link works! | |
| Vito | 12:27:54 | Chili, NY | CPU - 133MHz FSB - what's the diff in speed mean? | |
| Lance | 12:35:14 | Rochester, NY | last week - AVG locked his other computer out of the net - also lost inhouse wired network | |
| Lou | 12:39:34 | Fairport, NY | AVG - switched to broadband - can't update | adding RAM? | |
| Dan | 12:47:18 | Byron, NY | Dell laptop - Vista - wireless router - hardwired to desktop - wireless from laptop - NetGear dual band 800N router - | |
| Ray | 12:54:41 | Rochester, NY | XP - Inet re: laptop - can't hook up while on battery - happened when hooked up wireless printer | |
| avid | 12:57:56 | Perinton, NY | aging but reliable Gateway XP - CDROM gone - MS Support - found fix - deleted items from Reg - fixed it! - had an impact on his touchpad - external mouse also dead | |
| 2008-06-22 - 11 callers | ||||
| Linda | 11:19:01 | Greece, NY | wireless - Mac laptop and PC desktop work - iPod Touch doesn't - has password - password doesn't work on iPod Touch | |
| Maxine | 11:38:27 | Greece, NY | picking up ham radio on her computer | |
| Bert | 11:48:51 | Palmyra, NY | Ubuntu course - worth it? | |
| Rose | 12:21:23 | Lyons, NY | new laptop - Vista - cannot connect to Internet - dialup only | AVG upgraded, too - is that the reason? | |
| John | 12:25:47 | Greece, NY | AVG 7.5 - get popup window | |
| Mark | 12:29:19 | Fairport, NY | RoboForm - secure? | |
| Nick | 12:33:02 | Rochester, NY | external wi-fi antenna? | |
| Dave | 12:36:19 | Holly, NY | Dell - XP - June 17th - MSG #41 could not be delivered or retrieved (thru 101) | |
| Todd | 12:38:14 | Gates, NY | popups - SpySweeper - stuff keeps coming back | |
| Lance | 12:46:27 | Brighton, NY | AVG - happy with version 7.5 - d/l'd free 8 - son got paid version - doesn't like it | |
| John | 12:49:02 | Greece, NY | Spybot keeps popping up messge about Registry | |
| 2008-06-15 - 11 callers | ||||
| Victor | 11:28:26 | Irondequoit, NY | FF3 Tuesday - d/l now? | SP3 safe yet? | |
| Mike | 11:31:24 | Chili, NY | Display setting - set 800x600 - to record something from iceland - can't get at apply/cancel/okay | |
| Steve | 11:38:06 | Rochester, NY | can neither install nor uninstall anything | |
| Andrew | 11:48:43 | Rochester, NY | ePrompter - uninstalled - now when turn on PC, there's a problem w/ ePrompter | |
| Rex | 12:16:11 | Spencerport, NY | Vista dying - CA AV slow | |
| Jean | 12:28:36 | Macedon, NY | computer slow - Vista - how clean it up? Virus? | |
| Tony | 12:33:28 | Baltimore, MD | re: Service Pack 3 - if you use a RegCleaner, you'll have trouble w/ SP3 | FF3 - contest! wait until the 17th - record for most downloads in a day | OpenOffice: Oxygen Office - takes OOo extensions/addons/etc. and bundles them in - esp PDFEditor and (on | |
| John | 12:36:44 | Irondequoit, NY | driver for HP DeskJet - laptop w/ wireless, desktop at cottage - no net svc - no discs - how get it? | |
| Steve | 12:49:59 | Greece, NY | XP - going? should I buy it this month? | |
| Lance | 12:57:59 | Penfield, NY | 2 PCs w/ XP - neither one will write to new CD - says no CD in drive | |
| Chris | 13:00:35 | in the studio | Wubi? | |
| 2008-06-08 - 9 callers | ||||
| Clark | 11:14:35 | Rochester, NY | Old Lotus LWP file - can't read on anything - how can he get into it? | |
| Bob | 11:31:05 | Rochester, NY | Mac - Macbook or Macbook Pro? - email, surfing, financial, camera, etc. Compat w/ future Mac OSs? | Vista Business - trouble trying to receive SP1 thru update - MS says sound card (Creative Sound Blaster Audigy SB) is blocking it - Dell says no update | |
| Petro | 11:37:52 | Atlanta, GA | Eee PC | |
| Lisa | 11:45:25 | Macedon, NY | XP SP2 - True Vector | |
| Kevin | 12:17:12 | Rochester, NY | MSOffice - types in product key from back of computer - it won't work | |
| Dan | 12:24:46 | Attica, NY | Mac 10.5.3 - Photoshop Elements package doesn't work any more | |
| Gerd | 12:29:46 | Victor, NY | HPCompaq WPro - turn off, bkgd goes grey, but that's it until says "do you want to turn machine off? or switch users? | |
| Mark | 12:43:21 | Irondequoit, NY | Ubuntu? Hearty Heron? | |
| Tom | 12:57:50 | Rochester, NY | 80G HD - 384M - email, surf - dialup XP Home - screen went blank, clicking noise, invalid boot diskette | MS Office - training on it??? | |
| 2008-06-01 - 10 callers | ||||
| Jeff | 11:15:04 | North Rose, NY | unloading 3 Mac 9600s and 1 Power Computer | |
| Doug | 11:36:13 | cell | accumulated hundreds of 3.5" floppies - easy way to dispose? | |
| Ginny | 11:50:04 | Pittsford, NY | new Dell laptop - hooked up to own router - when try to go to outside source - view available networks, it won't look - XP - | |
| Dave | 12:31:20 | cell | writing using Windows eMachine w/ Word - how spell check? | how learn to use these things? | Google - maps | |
| Judy | 12:34:05 | Rochester, NY | new laptop - Dell - has Vista - wants XP | |
| Bill | 12:39:27 | Greece, NY | wants to make music CDs - tried Nero 7, Audacity, Media Monkey, and something else... | |
| Dick | 12:49:30 | Greece, NY | spybot and stinger - .exe is not a valid Win32 app | will VHS disappear when we go HD? | |
| Steve | 12:55:53 | Greece, NY | uniinstalled printer driver, reinstalled okay - when right-click on icon on taskbar, now have HPDJ copy 1, copy2, copy3 | |
| Mike | 12:57:31 | Gates, NY | address bar gone on IE | |
| Ed | 12:58:58 | Henrietta, NY | entry-level computer 2G? | |
| 2008-05-25 - 12 callers | ||||
| Jim | 11:15:06 | Fairport, NY | popup - antivirus 2008 - | |
| Thomas | 11:18:50 | Newark, NY | trying to d/l SP3 - failed | |
| Ed | 11:29:20 | Rochester, NY | his method of virus protection - antivirus slows his machine down terribly - reformats every month | |
| Linda | 11:39:50 | Greece, NY | friend reinstalled XP Pro w/ SP3 - was using Mozilla - now won't open any windows - IE opens them small | |
| Richard | 11:44:27 | Rochester, NY | video streaming - XP SP2 - HDTV card - also use HULU - video stutters - DSL - wired | |
| Bob | 11:47:32 | Rochester, NY | 64-bit machine - 32 bit software | |
| Rex | 12:27:23 | Churchville, NY | homebrew - 2.4G quad proc - 3G - Vista ultimate - it was a pain - problem (SP?) slowed to a crawl - reloaded - resource mgr to see what's what - 60 procs running | |
| Rich | 12:30:32 | Rochester, NY | loves flight sim - run on HD - wants to use nVidia - no PCI Express slot - only DVI to VGA | |
| Cheryl | 12:45:29 | Ontario, NY | wants a laptop - been studying circulars - very confused - surf - listen to music - webcam - d/l pix - | |
| Burt | 12:51:51 | Palmyra, NY | clamwin? | |
| Lance | 12:54:31 | Penfield, NY | ad from Smith Micro - | |
| Mike | 12:58:14 | Fairport, NY | booting problem - year old XP - perfect - in continuous reboot cycle - couldn't start Windows - somehow, boot order got switched - booting from wrong drive | |
| 2008-05-18 - 14 callers | ||||
| Victor | 11:20:26 | Irondequoit, NY | AVG - database outdated, but no updates | SP3? | |
| Nick | 11:39:10 | Irondequoit, NY | 3 yr old HP printer XP Home on desktop and laptop on Vista | |
| Jim | 11:48:55 | Fairport, NY | laptop wireless - when cabled can print, when wireless cannot print | |
| Roger | 11:55:15 | Rochester, NY | re: SP3 and IE7 - | |
| Wayne | 11:56:01 | Albion, NY | on 6 computers, SP3 - do custom and you can uncheck IE7 | |
| John | 11:57:52 | Victor, NY | building home in remote area - no DLS, no cable - what use? | |
| Mike | 12:29:18 | Rochester, NY | re: Nick from Irondequoit - workgroup names - also, when install wireless, calls the machine something else - username, workgroup name, computer name | |
| Bob | 12:31:13 | Greece, NY | XP - spyware blaster - protection is enabled for everything but Firefox | |
| Joe | 12:38:03 | Rochester, NY | XP R/W CD - if blank, works fine - if written to, won't open | |
| Lance | 12:40:18 | Penfield, NY | XP Thunderbird - one email bulletin get twice a week - used to be able to print it - header, text, footers, etc. They outsourced and now get header on page one, footer on p3, and only one page in the middle | |
| Andrew | 12:47:57 | Rochester, NY | new laptop HP Tablet - running Vista - lots of junk running in the task bar | |
| Barb | 12:49:43 | Honeoye Falls, NY | change screen rez - can't change | |
| Charlie | 12:55:51 | Geneva, NY | SP3 - am I in IE7? | |
| Grant | 12:58:19 | cell | laptop Compaq 700 - allow/deny? | |
| 2008-05-11 - 8 callers | ||||
| Bob | 11:39:51 | cell | a couple of weeks ago - Word had no lines w/ labels - uninstalled, reinstalled, and they're back like they're supposed to be | portable DVD burner - bought HD camcorder | |
| Barry | 11:50:07 | Pittsford, NY | ZoneAlarm - happy - but we're talking about AVG | |
| Patty | 12:17:48 | Rochester, NY | AVG - upgrade to 8.0 | |
| Mark | 12:22:15 | Fairport, NY | Mac Mini - turns on by itself at 8 PM | |
| Larry | 12:40:09 | Rochester, NY | HP Vista laptop - performs like a dog | |
| Kathy | 12:49:11 | Brockport, NY | HP computer - Vista | |
| Tom | 12:56:01 | Greece, NY | XP - all updated - RR - FF - home page (Google) showed up in Spanish | |
| Joe | 12:59:11 | Fairport, NY | Mac or PC | |
| 2008-05-04 - 10 callers | ||||
| Ed | 11:39:44 | Rochester, NY | archive.org - listen to music, listen to the books | W2K Pro IE6 | |
| Paul | 11:55:34 | Henrietta, NY | HP All-in-One DJ on Ubuntu - prints fine - scanner? | |
| Joe | 12:16:30 | cell | realplayer - when runs, says it's not online | |
| Bob | 12:18:00 | Greece, NY | W2K - thunderbird never opens - other things all work | |
| Tom | 12:30:32 | Wolcott, NY | verizon email - on their Web site | wife's laptop XPMedia SP2 - Symantec/Norton - runs real slow - AVG is not the free version | |
| Dan | 12:34:42 | Hilton, NY | laptop - old - work - spreadsheets - when print, never know what will get - 1/2 pg, 1/3 pg, whole doc | |
| Ann | 12:40:16 | Irondequoit, NY | Dec: Magellan - tried d/l manager software - sent new CD - same problem | |
| Marcy | 12:49:59 | Rochester, NY | realplayer - doesn't want - more spam - coming from legit companies | |
| Norm | 12:57:02 | Henrietta, NY | Firefox - when try to get to hotmail - type pwd, get another screen - ID is incorrect - retype it, and you're in - not saving ID or password | |
| Mitch | 12:59:26 | Livonia, NY | OOo - Calc - print default to not be all | |
| 2008-04-27 - 16 callers | ||||
| Carol Anne | 11:17:17 | Fairport, NY | looking for wireless PC - email, Internet | |
| Bill | 11:23:46 | Henrietta, NY | XP - broadband - ZoneAlarm - Firefox - some days works great, some days has trouble connecting | |
| Ginny | 11:32:35 | Pittsford, NY | free, reputable registry cleaner | |
| Keith | 11:35:23 | Victor, NY | radio in car - buttons stick - wants to spray something and then suck it out so there's no moisture | re: Carol Anne - why doesn't someone take a full-sized keyboard to be a PC | |
| Bob | 11:46:04 | Pittsford, NY | 2 laptops - XP and Vista - XP connected to printer - cannot see lines around his labels | |
| Steve | 11:48:52 | Rochester, NY | want new iMac - buy now or wait? | |
| Steve | 12:19:27 | Greece, NY | after big storm yesterday, motion detector light was still on - doorbell light is off, and doorbell cover is ripped off - computer is dead | |
| Bob | 12:25:41 | Greece, NY | stinger - expired | |
| Alan | 12:28:22 | Albion, NY | installed Vista 2 days ago | |
| Bill | 12:34:00 | West Henrietta, NY | Frontier - email - export folder | |
| Randy | 12:34:48 | Fairport, NY | failure - fixed disk 1 | |
| Toni | 12:39:31 | East Rochester, NY | updated winamp last night - shortcuts on desktop - changed to stove | |
| Mark | 12:48:09 | Greece, NY | battery backup - | |
| Lance | 12:49:54 | Penfield, NY | comment in favor of HP service - after lighning storm, couldn't run the printer - 800 number - unplugging tranformer did the trick | |
| Margaret | 12:57:53 | Pittsford, NY | if have old hard drives, and smash them, can they still be recycled? | |
| Joan | 12:59:09 | Rochester, NY | firefox on spanish | |
| 2008-04-20 - 17 callers | ||||
| Victor | 11:14:24 | Irondequoit, NY | startup - soundman.exe | |
| Jim | 11:18:00 | cell | cannot download .net framework | |
| Kevin | 11:20:15 | cell | Dell XPS desktop - running off a router - RR cable - cannot get onto internet - DNS | |
| Bob | 11:31:50 | Greece, NY | XP sound getting fainter - getting fainter | |
| Cathy | 11:36:31 | Rochester, NY | bought new laptop and router - installed by self - new power strip - no power went to PC - goes to printer, screen, etc. - not computer | |
| Bob | 11:39:41 | Henrietta, NY | 98 and teaching self Linux - wife has XP - RR - can take 15-20 secs to open Firefox | |
| Luke | 12:13:54 | Honeoye Falls, NY | web cam - what to use to edit? | |
| Dave | 12:16:48 | Penfield, NY | 2 yr old XP w/ Media Center - daughter wants to set up new account - old Admin acct is gone | |
| Steve | 12:19:47 | Pittsford, NY | Logitech RF cordless mouse - installed driver - now can't run the mouse because it's already updated | |
| Paul | 12:22:44 | Henrietta, NY | laptop won't boot - has AVG, Anti-Spyware, etc. - Antivirus Pro is on it somehow - can only boot in safe mode | |
| Tom | 12:33:50 | Rochester, NY | new Radion video card - can't watch videos - get only green screen | |
| Pete | 12:38:14 | Rochester, NY | tech support suggested he reinstalled Windows | |
| Stephen | 12:39:36 | Rochester, NY | RR - have to power cycle modem several times per day | |
| Kurt | 12:47:51 | Brockport, NY | desktop W2K - network - laptop w/ XP - when use laptop to print or share, has to log on | |
| Ann | 12:54:58 | Fairport, NY | wants to sell PC in garage sale - how keep clean? | |
| Lance | 12:56:04 | Brighton, NY | XP File Explorer is gone | |
| Ken | 12:58:03 | Akron, NY | using free AVG, etc. d/l'd v8 - | |
| 2008-04-13 - 12 callers | ||||
| Jeff | 11:14:04 | Fairport, NY | Teen Second Life | |
| Betsy | 11:16:56 | Pittsford, NY | opiinion: McAfee Site Advisor | |
| Ben | 11:21:01 | Fairport, NY | G4 10.3.9 - Web cam? | |
| Bob | 11:33:54 | Rochester, NY | Trojan KillAV - | |
| Ray | 11:39:20 | Greece, NY | "end now" message | |
| Gerry | 11:50:13 | Rochester, NY | dialup - changed carriers - | |
| Cindy | 12:31:57 | Greece, NY | computer won't boot - updated firmware for LiteOn CD - rebooted, and get message "disk read error occurred" - if hold down Control-Alt-Delete, it opens up the files. | |
| Vito | 12:33:52 | Chili, NY | FFox 2.0.0.13 - system crashes - | |
| Scott | 12:36:03 | Rochester, NY | XP -> Pro via friend -> invalid | |
| Bridget | 12:39:30 | Fairport, NY | Blu-ray for XBox?? | |
| Steve | 12:49:06 | Fairport, NY | encryption key - fails to be retained - for wireless network | |
| Terry | 12:55:35 | Irondequoit, NY | settings all revert back to orig Window XP default settings | |
| 2008-04-06 - 13 callers | ||||
| Charlene | 11:14:00 | Rochester, NY | Vista Home Premium - one user passworded - other is not - when load game for passworded user | |
| John | 11:16:05 | Scottsville, NY | XP - desktop icons disappeared | |
| Barry | 11:20:05 | Pittsford, NY | laptop - 2 drives - on boot, 2nd drive will sometimes be assigned to a different letter | |
| David | 11:36:39 | San Francisco, CA | firewalls | future show: software and changes require new computers - in historical terms, there is "abandonment law" | |
| Ron | 11:39:47 | Rochester, NY | when delete your cookies, they go into the document folder | |
| Leah | 11:51:00 | Silver Lake, NY | Dell XP Desktop - Linksys wireless - could get on line in AM, but not in eve - "could not find server" - kids laptop could get online | |
| Ed | 12:16:05 | Fairport, NY | Tbird - pix as attachments - pix open in photoshop | |
| Ed | 12:20:05 | Henrietta, NY | IBM T41 - wireless network on Belkin 802.11b - encrypt 128bit - connection drops after a while | |
| Bruce | 12:36:18 | cell | HP was printing multiple copies for a while | |
| Mike | 12:39:28 | Spencerport, NY | HP photosmart all-in-one running thru 98SE - router and laptop XP | |
| Ed | 12:55:14 | Rochester, NY | W2KPro - most software works - re: David and abandonment | |
| Ray | 12:56:42 | Canandaigua, NY | HP PhotoSmart - Vista laptop - if gone for two days, have to reinstall the HP drivers | |
| Tom | 12:59:06 | Canandaigua, NY | HP LaserJet 5000 - went from PC to Mac - intermittently stops working - was serial, but has USB converter | |
| 2008-03-30 - 16 callers | ||||
| Kim | 11:16:56 | Greece, NY | 2 laptops - IBM and Dell - dialup only - at parents, tried to connect via cable modem - both recognized connection - can get to "the" Web site - but then goes back to dialup | |
| Jim | 11:20:02 | Irondequoit, NY | son going off to college in the fall - Mac or PC? | |
| Dee | 11:29:56 | Macedon, NY | keyboard problem - Acer Aspire - 1 yr old - kybd stopped working - un/replugged - diff USB port worked fine - a week later, stopped working again - old working again w/ mouse, old working w/ kybd - when troubleshoot USB, says working fine | |
| Jackie | 11:32:35 | Williamson, NY | pic from sister - Adobe file - cannot open it - comes up in little square in browser | |
| R.J. | 11:35:41 | Pittsford, NY | silver Mac - Tiger 10.4.11 - freeze issues | |
| Phil | 11:39:56 | Fillmore, NY | dual booting Vista/XP? | |
| Liz | 11:51:49 | Honeoye Falls, NY | 63 viruses - "XP antivirus" trojan"xp | |
| Susan | 12:14:35 | Rochester, NY | .mac - expires in 7 days - wants to become part of her .mac family - he says can't renew until it expires | |
| Mary | 12:18:08 | Penfield, NY | 2002 - Gateway w/ computer in screen - notice on AOL - Virusscan (McAfee) won't run anymore - 128M RAM - $40 from Gateway - install by self - XP - | |
| Gary | 12:21:52 | cell | mb fried - bought new mb - installed - need to wipe HDs to install drivers for new mb? already reinstalled XP Pro | |
| Mary Ann | 12:32:56 | Springwater, NY | has a video on her computer - can she save it to CD or whatever? | |
| Jim | 12:35:58 | Chili, NY | this AM, monitor was off, but was flashing (on/off button) -> getting no signal from CPU - which was turned off | |
| Mike | 12:45:34 | Chili, NY | backup two machines - best way? | |
| Randall | 12:47:45 | Greece, NY | DVD burner - running great - Nero or WMPlayer - no audio - does get audio everywhere else | |
| Al | 12:49:41 | Fairport, NY | W2003 Server - loads, "saving settings" - shuts down again | |
| Bill | 12:58:59 | Pittsford, NY | old PC w/ ME - XP or Vista? | |
| 2008-03-23 - 13 callers | ||||
| Victor | 11:27:55 | Irondequoit, NY | running AVG - finding stuff | |
| Ginny | 11:30:41 | Pittsford, NY | threatfire? | |
| Jackie | 11:35:17 | Toronto, Ontario, Canada | friend's husband passed - no passwords written down - XP | |
| Dav | 11:40:02 | Akron, NY | graphics cards - Medieval II - ran terribly | |
| Mike | 12:07:22 | Webster, NY | Ubuntu - burned to CD - went to install - has XP w/ 320G HD | |
| Marian | 12:29:11 | Rochester, NY | ||
| Blake | 12:35:33 | Batavia, NY | Kodak 3-in-1 5300 - laptop is Vista (re: college) | |
| Roger | 12:38:19 | Rochester, NY | snip-it | |
| Bruce | 12:40:52 | Macedon, NY | Toshiba laptop XP can't load LXSUPMON.DLL | |
| Jim | 12:49:27 | Rochester, NY | wife online - on boot today, prompting for passwords to log in - XP | |
| Ed | 12:55:36 | Clifton Springs, NY | IRQs - P4 XP Home - 0-14 2 and 7 empty | |
| Jim | 12:57:25 | Rochester, NY | Vista clock loses time | |
| Pat | 12:59:55 | Webster, NY | DSL firewall - good? | |
| 2008-03-16 - 12 callers | ||||
| Tim | 11:29:05 | Greece, NY | Office 2002 - when open app, asks to reinstall prorate.msi | |
| Mike | 11:33:14 | Palmyra, NY | iBook G4 - updated OS and Safari software, now get error: "unable to load plugin" | |
| Chris | 12:16:08 | Rochester, NY | HP DV900 dual-core AMD 64-bit - 9 mo - MS Accounting - bought quickbooks - doesn't work on Vista | |
| Victor | 12:16:55 | Irondequoit, NY | AVG - 209 warnings - now what? | |
| Sal | 12:23:14 | Fairport, NY | MacBook Pro w/ Tiger - trying to connect to N router | |
| Mike | 12:31:49 | Victor, NY | when start up - wallpaper is beautiful - then startup - wallpaper goes away, and when comes back, is pixilated. | |
| Jim | 12:34:41 | Hilton, NY | HP w/ ME - got hold of Carly Fiorino and she upgraded them for free! Now, Vista or Mac? | |
| Alta | 12:44:12 | Webster, NY | new Norton - have not received some of her emails because they're not on the white list | |
| Colleen | 12:47:48 | Perry, NY | can't shut computer off - Start doesn't have the options anymore - remote assistant turns itself back on - security assistant turned on - now can't shut down - turned security off again | |
| Bill | 12:50:02 | Marion, NY | ASUS mb - Vista - 32-bit - 2G - wanted to go to 3G - bought 2 more identical to first set of 512Ms - computer shows only 2.5G | |
| Marcy | 12:58:27 | Rochester, NY | XO user group? | |
| Rick | 12:59:55 | Tuscaloosa, AL | laptop - lifeline - how protect? | |
| 2008-03-09 - 17 callers | ||||
| Dean | 11:26:47 | Buffalo, NY | XP - what diff btwn Media Center or whatever??? | re: video card | M2R32 1950Pro card 3G | |
| Ed | 11:28:45 | Wellington, Ontario, CA | avast! and Tango | |
| Benny | 11:31:13 | Rochester, NY | mb fried - trying to get info off other computer - some info comes up, but others don't | |
| Tom | 11:33:35 | Honeoye Falls, NY | new Vista PC - hate it - will not recognize Lexmark Z25 printer | |
| Doug | 11:36:52 | Geneva, NY | Netflix - on home computer - can do wireless to TV? | |
| Leo | 11:39:17 | Rochester, NY | want to run Word, Excel, Internet, sales DVD on a laptop? | |
| Bob | 11:50:10 | Geneva, NY | mom's computer acting funny - was VERY infected - ran Tango - got rid of 1500 infections - smitfraud.c and zolts - removed all but three | |
| Dennis | 12:12:35 | Rochester, NY | how get copy of Tango CD? | |
| Lou | 12:16:05 | Fairport, NY | AVG - sharp virus popped up - quarantined, but it came back | |
| Norman | 12:24:50 | Hamlin, NY | can't run scandisk - runs forever - ME | |
| John | 12:30:20 | cell | spyware on company laptop - | |
| Dan | 12:32:06 | Rochester, NY | wife - new iPod - needs to update OS - updates are horrendous - trying to get it going is a nightmare | |
| Vito | 12:37:41 | Chili, NY | VBScript - 98 -> XP | |
| Ed | 12:40:18 | Henrietta, NY | what think of the "Big Box" store? | |
| Ron | 12:55:51 | Arkport, NY | OS not found - Compaq Presario - XP - he added 2nd HD as backup | |
| Merle | 12:57:35 | cell | laptop HP DV8000 laptop - last time used it, processor was locking up - one of the fans is dying??? | |
| Chuck | 12:59:56 | Alba, NY | Outlook 2003 on Exchange - can't open it | |
| 2008-03-02 - 16 callers | ||||
| Kathy | 11:16:04 | Rochester, NY | certain bookmarked sites - too long to respond - blocked? | |
| Ed | 11:24:47 | Rochester, NY | XP Activation Keys | |
| Bill | 11:31:27 | Webster, NY | virusheat | |
| Chris | 11:33:00 | Greece, NY | add/remove programs | |
| Jim | 11:37:16 | Oswego, NY | removed IE, installed Firefox - own Web site works perfectly at work & other PC, but not his PC | |
| Coleen | 11:40:17 | Perry, NY | transcription software - produce videos of local meetings - want transcriptions | |
| Dave | 11:50:33 | Victor, NY | wants to learn programming language - where to start? | |
| Bill | 12:16:54 | Greece, NY | re: Dragon Naturally Speaking | |
| Ken | 12:19:35 | Akron, NY | PC w/ Verizon DSL - wants to network notebook - has LinkSys | |
| Bob | 12:32:19 | Penfield, NY | Dell Inspiron just off warranty - problem getting connection on power cord - resolder motherboard??? | |
| Rodney | 12:34:07 | cell | did the Tango - now a Web site he goes to tells hiim he needs ActiveX | |
| Bob | 12:37:05 | Penfield, NY | downside to compressing HD? | |
| Bruce | 12:40:05 | Brockport, NY | had ME -> XP - ran wizard before did that - removed Roxio DirectCD 4 - uninstalled, loaded XP, bought CD Recorder 9 - during that time, kept getting message - devices or apps disabled | |
| Fred | 12:53:46 | Henrietta, NY | Viewsonic 15" monitor - odd "burny" smell | |
| Tom | 12:57:34 | Fairport, NY | log on for windows - before crash, it didn't ask for that | |
| Phil | 12:59:01 | Walworth, NY | PC not on Internet - in XL - can delete the worksheet, but can't get the title of the home page | |
| 2008-02-24 - 14 callers | ||||
| Tom | 11:19:01 | Wolcott, NY | Dell - 1 yr old - XP - Java problem - Nascar | |
| Amesh | 11:25:27 | Clarence, NY | one hardwired, one wireless - both XP - home edition??? | |
| Liz | 11:30:37 | Rochester, NY | Inspiron - can't get to net wirelessly | |
| Amy | 11:41:58 | Clarkson, NY | ancient computer monitors, keyboards, drives, what do with them??? | |
| Fred | 11:47:04 | Greece, NY | Ubuntu LTS - added CD writer - kept CD reader as slave - BIOS sees it - Ubuntu sees it - computer sees it - can't mount CD Reader - freezes machine | |
| Mary | 11:57:52 | Rochester, NY | gave husband old computer - Thunderbird - his acct is on - just added it - acct settings | |
| Ed | 12:18:07 | Rochester, NY | re: RFID credit cards | |
| Phil | 12:20:16 | Pittsford, NY | wireless - encrypted - how get daughter on it? | |
| Carl | 12:34:10 | Rochester, NY | email difficulty w/ Frontier - OE - can send, everyone can send his, except Yahoo! | |
| John | 12:37:29 | Ontario, NY | display will not go to screen saver or turn itself off | |
| Andy | 12:40:05 | Greece, NY | re: John - SuperAntiSpyware will give list of processes - file name AND software attached to - tell you safe, unknown, hazardous re: Mary - what OS? - you can click which account you want want, and you'll only see that email | |
| Burt | 12:54:17 | Palmyra, NY | recommended someething for someone trying to wean self onto Linux | |
| Mark | 12:56:55 | Henrietta, NY | windows Movie Maker - JVC hard drive camera - when set to 16x9 - keeps it compressed | |
| Jim | 12:59:21 | Victor, NY | upgraded to Vista (clean install) - whenever put disk in and run setup, get blue screen - can see things, can play music, but won't run setup - blue screen | happy with Vista? | |
| 2008-02-17 - 12 callers | ||||
| John | 11:18:13 | Canandaigua | Dell Inspiron - 70% of defrag - can't get to 100% | sometimes, can't get the system to come back from screensaver | |
| Gary | 11:31:00 | Rochester, NY | may have screwed up install of CD-RW - dual boot 98 and Linux - windows found it - is master; slave is orig CD ROM - when installed Nero, it disappeared - came back up when installed MS-DOS software | |
| Mike | 11:38:12 | Buffalo, NY | has daughter serving in North Africa - he records her shows and puts them on DVD to send to her - on vidcap, use ATI All-in-1der - can use ATI or Nero | |
| David | 11:45:46 | Sodus, NY | HP laptop | |
| Bob | 11:50:48 | Greece, NY | had Roxio EZCD/DVD - upgraded to v6 - did everything he needed done - always formatted, always included UDF reader - computer crashed - because of Roxio driver - tried to d/l that driver - wasn't able to except in safe mode - can't install any of that s | |
| Ron | 12:28:13 | Pittsford, NY | printer problem - Delta Airlines - bar graph across top of page - everything he really wants to print is crowded into 1.5" in the corner | |
| Ginny | 12:31:32 | Pittsford, NY | turned surge protector on - computer came on and it told her that the time in the BIOS was wrong | |
| Al | 12:34:01 | Fairport, NY | what software should use for video conferencing? | |
| Stephanie | 12:37:35 | Fairport, NY | new 30M Zune - missing dll | |
| Bob | 12:40:12 | Rochester, NY | called month ago: d/l video to iTunes - we told him handbrake for XP - can't run it - need 2.1 | |
| Dan | 12:47:59 | Rochester, NY | Spybot 1.5 - TeaTimer - | |
| Bob | 12:59:07 | cell | newish PC w/ Vista Office 2002 - tried to sync WinCE phone - locked up - black screen - upgrade to newer Office - can't close, can't remove Outlook on computer - Outlook is frozen | |
| 2008-02-10 - 14 callers | ||||
| Walt | 11:15:24 | LeRoy, NY | running TurboTax - Mac Mini | |
| Victor | 11:19:26 | Irondequoit, NY | backed up to DVD-RW - get blank screen | |
| Dan | 11:29:54 | Rochester, NY | new version of SpyBot | danced Tango - couldn't do Ad-Aware | |
| Brad | 11:31:20 | Churchville, NY | re: Walt - same problem, has Leopard - had to do manual downloads - | |
| Bob | 11:34:02 | Rochester, NY | networking 2 computers - both XP - one ProSP2, one HomeSP2 - Home cannot see Pro, but Pro can see Home | |
| Shirley | 11:37:36 | Webster, NY | W98 on desktop - XP on laptop - has router - trying to d/l Ad-Aware on laptop - says it downloads, but there's nothing there - double-click and doesn't install | |
| Victor | 11:46:04 | Irondequoit, NY | re: 2nd call - when used +Rs, worked no problem! | |
| David | 12:13:11 | Henrietta, NY | Winferno - registry power cleaner | |
| Richard | 12:18:48 | Rushville, NY | ME - got it from cousin - ordered Dave's Tango disc - will it work? | |
| Mike | 12:29:36 | Ontario, NY | Dell Inspiron w/ Vista - put away Dell Dimension - went to use the Dimension, and it comes up with a black screen | |
| Kevin | 12:33:41 | Syracuse, NY | looking to buy laptop for Linux - dual boot or virtual? | |
| Liz | 12:38:05 | Rochester, NY | teaches in small school w/ 24 computers - boot up and all lights go green - monitor briefly goes green, but then goes yellow | |
| Mark | 12:48:49 | Rochester, NY | Dual Core | |
| Jerri | 12:57:55 | Rochester, NY | tried to watch TV show on Inet - nothing happened - diff site said you had to download Graboid | |
| 2008-02-03 - 18 callers | ||||
| Bill | 11:16:15 | Bushnell's Basin, NY | motherboard fried - Dave fixed - randomly, screen will go black and system will reboot - yesterday, in the middle of the Tango, it tried to reboot - stuck in BIOS - can't get past it | |
| Gene | 11:26:45 | cell | Vista on Toshiba - dLink wireless router - Vista machine doesn't want to connect to the network | |
| Pat | 11:32:27 | Charlotte, NY | starts computer, gets black screen and beep every 5 seconds | |
| Roger | 11:35:25 | Greece, NY | Kodak easyshare - W98 - bought Vista - upgraded to XP - EasyShare - moved all the pix over - Kodak says you can't move the captions | |
| Colleen | 11:36:28 | Albion, NY | motherboard fried | |
| Don | 11:39:24 | Rochester, NY | created PPT in 2007 - video show - saved in earlier version - took 5.9M to 64M file | |
| Jeff | 11:48:27 | Fairport, NY | re: fried MBs | regarding Vista | |
| Herb | 12:13:26 | Rochester, NY | 7 yr old SONY just failed to turn on - took it to a shop - they told her to grab an external drive to copy to - then they said the machine wouldn't turn it on at all | |
| Chris | 12:15:12 | Lyndonville, NY | bought Vista PC without XP drivers - now what? | |
| Sharon | 12:19:32 | Rochester, NY | eMac - bit of a milk spill on the keyboard - whole bottom row frozen - poured out milk | |
| Rosie | 12:30:07 | Webster, NY | start button used to be in bottom right-hand corner, now it's in upper right-hand corner | |
| Dave | 12:34:47 | Sanford, FL | when playing a game that changes resolution, then switches back to desktop, it takes time | |
| Clark | 12:35:41 | Rochester, NY | re: Tornado | |
| Andy | 12:39:07 | Irondequoit, NY | on desktop - when clicks on FFox or Moz, takes about 15 mins to get online - Roadrunner | |
| Mike | 12:48:02 | Spencerport, NY | Dell laptop - W98SE - router - RR - 98 hosts HP printer - network works fine, but can't get the printer to work on the network | |
| Dar | 12:51:19 | Toronto, Ontario, Canada | Java update - how do in Linux? | |
| Dave | 12:56:39 | cell | why do people write viruses? | |
| George | 13:00:16 | Fairport, NY | re: losing Yahoo mail | |
| 2008-01-27 - 13 callers | ||||
| Don | 11:15:30 | Buffalo, NY | 98SE - looking for free firewall | |
| Janet | 11:19:11 | Irondequoit, NY | W98 - email w/ link - after computer on for 20 mins - error: could not find file 0cx | |
| Bob | 11:31:05 | Greece, NY | trying to update WinXP - website can't show the page error 0x800703ee | |
| Sue | 11:37:27 | Canandaigua, NY | Yahoo! email - frustrated - account deleted - | |
| Bob | 11:47:41 | Pennsylvania! | re: old OSs - uses 95, 98 - uses Ghost to backup | |
| Vito | 12:15:32 | Chili, NY | spysweeping - wingkey? | |
| Dar | 12:22:59 | Toronto, Ontario, Canada | UPnP is enabled in routers - big hole | |
| Keith | 12:29:52 | Farmington, NY | re: Uncle Dave's Story Hour - | |
| Judy | 12:36:37 | Wayland, NY | re: Uncle Dave | bought new PC w/ Vista - had nothing but trouble - runs slow - has old HD - can switch HDs and run XP from old machine? | |
| Henry | 12:44:11 | Rochester, NY | re: Bob - Henry's sister in FL - computer had not updated since May - diff error - but still missing or corrupted files - did the Tango - update worked | |
| Patrick | 12:46:31 | Rochester, NY | got a Mac - Mini w/ Airport Express - security features - didn't see a firewall - how protect wireless net from moochers? | |
| Ron | 12:52:38 | cell on 490 | re: Uncle Dave - looking for kid browser - kidzui | |
| Tim | 12:59:55 | Clarence, NY | 4 Dell C400 laptops - 2 internal, 2 external cards - MaxiVista - too slow w/ wireless - bought switch - no problem - when try to go back to 2 with internal cards - see network, but won't see Internet | |
| 2008-01-20 - 13 callers | ||||
| Bill | 11:15:02 | Rochester, NY | finally updated Mozilla - favorites list disappeared | |
| Bob | 11:18:16 | Irondequoit, NY | got new wireless router - when do streaming audio - starts to stream, then starts to drop out | |
| Tony | 11:36:02 | Baltimore, MD | Firefox addons ipcop or smoothwall | |
| Sue | 11:42:42 | Rochester, NY | AdAware SE 1.6 - no updates for the last two weeks - something wrong? | |
| Reed | 11:44:22 | Rochester, NY | re: superspyware - spybot found things it didn't | |
| Tom | 11:52:44 | Greece, NY | trying to unload some programs - old computer - 10G primary, 100G secondary - primary is full - Add/Remove | |
| Vince | 12:17:40 | Rochester, NY | desktop & laptop w/ wireless - can't print - print spooler is not running | |
| Patty | 12:21:13 | Henrietta, NY | ipod - have two - over a year with this problem - friend loaded some songs - she has Apple - now neither one works in her computer - also QuickTime error | |
| Bob | 12:29:59 | Rochester, NY | free versions of spybot, adaware, superspyware - avail for Vista? | |
| Jim | 12:34:33 | Rochester, NY | looked at various broadband providers - what else is available in Rochester? | |
| John | 12:38:15 | Hilton, NY | Xp - spybot, adaware, norton, norton firewall - last night got downloader | |
| Tom | 12:49:58 | Naples, NY | new spybot - 1.5 - good version - | |
| Bill | 12:58:54 | Rochester, NY | My Documents - still there, but won't open - don't have the driver - same thing on speaker | |
| 2008-01-13 - 13 callers | ||||
| Bob | 11:19:21 | Brighton, NY | upgraded to Office Small Business - kids having compatibility problems at school | |
| Bob | 11:32:24 | Rochester, NY | Vista - defrag now - wants to set schedule - apply doesn't get highlighted, but shows up in the schedule - USB drive schedule - | |
| Jeff | 11:38:17 | Rochester, NY | wireless in home - running G - wants to get signal to another building on his property maybe 100ft away - | |
| Yvonne | 11:49:16 | Brighton, NY | TW connection coming - can connect generator | |
| Andrew | 12:14:44 | Rochester, NY | reinstalled XP on girlfriend's computer - if dormant for >1/2 hr - taskbar goes to top of monitor and it's sluggish and glitchy | |
| Jim | 12:17:43 | Springwater, NY | wireless router? - confused | isuspmstartup - | |
| Jerry | 12:28:45 | cell | MS Office Word file - when opened, Works wouldn't opened it | |
| Andy | 12:38:55 | Greece, NY | TV ads | cell phone ads | wireless | superantispyware - then AdAware/ - AdAware did find something that superanti didn't | partitioned hard drive - | |
| Jim | 12:40:03 | Rochester, NY | virus - MySpace? - danced Tango - | |
| Don | 12:50:03 | North Chili, NY | looks at list of files on the drive - how print? | |
| Ken | 12:51:31 | Webster, NY | re: Jerry - viewers! | |
| Fritz | 12:56:55 | Canandaigua, NY | XP Home - update regularly - scan regularly | AVG has free antirootkit | |
| Dave | 12:59:58 | Brighton, NY | wants to set up Web site - make sure you own the domain name | |
| 2008-01-06 - 14 callers | ||||
| Marcy | 11:15:49 | Rochester, NY | how is my OLPC coming? kids are waiting! | |
| Gary | 11:26:26 | Greece, NY | two computers, one external hard drive - how share? - both XP Home - both wireless | |
| Jeff | 11:29:35 | Webster, NY | d/l'd a file from reliable Web site - XP Home - ends with .bas - Windows can't open it - doesn't recognize it | |
| Ed | 11:37:02 | Rochester, NY | prefers W2K | how dual boot ME & W2K? | |
| Rick | 11:39:09 | Batavia, NY | old game - played on W2K - won't run on XP "information is not compatible" or something like that | |
| Steve | 11:48:15 | Batavia, NY | problems w/ Vista - never encountered any problems until Quicken stopped working | |
| Carol | 11:50:14 | Bristol, NY | HP ME computer - blue screen | |
| Bob | 12:15:01 | Greece, NY | laptop batteries - how long should they last? | |
| Eileen | 12:17:07 | Rochester, NY | daughter has HP Pavilion - dropped - shattered - | |
| Brian | 12:20:41 | Rochester, NY | re: Rick - Google for name of game and demo - demos are playable across platform | |
| Herb | 12:33:55 | Spencerport, NY | wants to network XP Pro - wants Internet sharing - dialup | |
| Andrew | 12:37:24 | Rochester, NY | mouse problems - got mouse for Christmas - bounces all over the screen - no driver for it | |
| Mike | 12:40:32 | Churchville, NY | old DOS program - no key or code - very old - 16-bit - won't run | |
| George | 13:03:26 | Henrietta, NY | laptop - lost Internet connection - | |
| 2007-12-30 - 8 callers | ||||
| Phil | 11:26:26 | Kittering, Maine | re: the Tornado we talked about a couple of weeks ago - what do we think? | |
| Steve | 11:28:35 | Rochester, NY | new laptop w/ Vista - networked w/ XP machine - Vista can see XP machine | |
| Mark | 11:48:13 | Spencerport, NY | Dell laptop - after put it on standby, it'll restart all by itself - doesn't completely boot up, just go to blinking cursor - won't respond to inputs, then shuts itself down | |
| Rivie | 11:51:16 | cell | comments on Mac security | |
| Jim | 12:06:32 | Hilton, NY | Win98 died - wants new desktop - Vista? | |
| Ed | 12:21:47 | Canandaigua, NY | HD operating outside params - bought new - ghost old to new? | |
| Marcy | 12:26:01 | Rochester, NY | re: Online safety: Firefox: AdBlock Plus, noscript | |
| Jim | 12:29:18 | Rochester, NY | no network connection on desktop - RR - wireless router - wireless laptop - getting network on laptop | |
| 2007-12-23 - 11 callers | ||||
| Victor | 11:21:01 | Irondequoit, NY | shutdown: WMSIDLE - end program | |
| Karen | 11:28:30 | cell | shutdown problems only after being on the Internet - can't go to start -> shutdown - have to go to task manager | |
| Richard | 11:30:39 | Rushville, NY | calling for friend from Washington State - wireless - xmitter in one end of house - studio in other end of house - what to do? | |
| Fred | 11:36:38 | Irondequoit, NY | external HD for backup - wanted to back up docs folder - deleted orig backup - everything is gone in original folder | |
| Eric | 11:52:27 | Stoaton, MA | how about a cd of Uncle Dave? | |
| Bob | 12:16:56 | Rochester, NY | iPod - how get video on? also, program for converting DVDs to iPod? | |
| Mike | 12:19:15 | Rochester, NY | new computer - laptop? tablet? | |
| Andy | 12:37:35 | Greece, NY | hates Office 07 "makes Vista look okay" | superantispyware - ran it before AdAware and Spybot - when run first, others don't find anything - in SAS - right-click on tray icon "find out what's running on my machine" | run from account - show up under | |
| Tim | 12:54:08 | Webster, NY | DSL account - was told a firewall is in the router | |
| Dar | 12:56:17 | Toronto, Ontario, Canada | Asus - tablet - Eee PC - guy on blogspot has added touch panel to it! | |
| Don | 12:58:08 | Pittsford, NY | heard of laptop with reversible video? | |
| 2007-12-16 - 13 callers | ||||
| Walter | 11:20:44 | Greece, NY | running Ubuntu LTS - want to burn multi-volume, multi-session CD | |
| Karen | 11:28:17 | Theresa, NY | "Generic Host win32 encountered problem - must shut down" - have to restart | |
| Angelo | 11:30:53 | Rochester, NY | spyware - can't get rid of it | |
| Sue | 11:42:58 | Rochester, NY | FrontPage v. Expression Web | |
| Steve | 11:45:13 | Rochester, NY | trying to move photos from Mac tower to Macbook Pro - used portable drive - ended up being gibberish, and are no longer in iPhoto - "originals" folder - there are the photos - can't get them back into iPhoto | |
| Kevin | 12:06:11 | Brockport, NY | want to buy new PC - just email and browsing | |
| Ginny | 12:31:10 | Pittsford, NY | Spybot - installed updated version a few weeks ago - seems to take forever to bring it up - when update, takes a minute to go back | |
| Bill | 12:34:23 | Honeoye, NY | bookmarks - wants highest on the list be the most used - Firefox | |
| Jim | 12:36:48 | Syracuse, NY | got enough poop to put Vista on | |
| Ray | 12:39:37 | Rochester, NY | 80G drive died - won't boot - used old HD - 80G as 2nd - 0 capacity - corrupted file system - any way to recover? | |
| Barry | 12:50:52 | Pittsford, NY | Registry Booster - real? good? | |
| Keith | 12:57:00 | cell | error: HD has mechanical problem | |
| Tom | 12:59:26 | Greece, NY | when start, starts loading programs, then reboots - also in safe mode - in debug - vetefile.sys | |
| 2007-12-09 - 13 callers | ||||
| Dave | 11:22:57 | Webster, NY | PC was hung - reformatted, reloaded Windows, brought files back, realized some photo files were left behind. Recover? | |
| Fred | 11:25:42 | Pittsford, NY | slides to CD? | |
| James | 11:30:32 | Greece, NY | looking for new PC - Apple or MS? | |
| Jay | 11:36:49 | Batavia, NY | gets kicked off his wireless | |
| Tom | 11:45:12 | Rochester, NY | wants to upgrade - 800MHz - refurb'd? | |
| John | 11:49:57 | Ontario, NY | ZoneAlarm ForceField? | |
| Mike | 12:15:58 | Victor, NY | PSPs? | classes? | |
| Karen | 12:17:27 | Bristol, NY | daughter home from college - dl'd Tango - downloaded spyware bot - how remove? | |
| Jean | 12:21:20 | Gates, NY | computer illiterate - just get emails and browse - has picked up spam - anywhere from 16-20-25 pages per day - how get rid of it? | |
| Barb | 12:30:45 | North Chili, NY | iMac - AOL - TW - lately, go to commercial site and get the beachball - have to ESC and start over. | |
| Jeff | 12:39:31 | Webster, NY | been Win user for years - for home, use Excel, Word, PPT, home photos, TurboTax, Microsoft Money - considering switching to Mac - thoughts? | |
| Don | 12:56:17 | Bergen, NY | Macs: new printer - needs OS X - needs DVD | XPlane flight simulator - speechlib cannot be found | |
| Keith | 12:59:55 | Batavia, NY | GPS - son in Denver - wanted to get him a GPS - | |
| 2007-12-02 - 11 callers | ||||
| John | 11:23:43 | Rochester, NY | bought ink carts for Canon printer - get error msg - recognizing they're not orig - can't print with it | |
| Don | 11:33:53 | Buffalo, NY | W98SE - Norton 2003 - LUO | |
| Pat | 11:40:50 | Irondequoit, NY | custom desktop - screen went black - put in used video - booted fine, but goes black when hits Windows desktop | |
| Mike | 12:06:38 | Penfield, NY | Firefox - "server not found" - eventually finds the page - XP Pro - 3 computers behind router | |
| Roger | 12:14:50 | Rochester, NY | computer run more efficiently if turn off non-essential programs running in the background | |
| Mike | 12:20:13 | Rochester, NY | frustrated - two on network - set up another user acct - remote desktop - neither will let you log on | |
| MaryAnn | 12:33:42 | Irondequoit, NY | OLPC | |
| Kent | 12:36:28 | Webster, NY | looking for new computer - XP Now - new w/ XP? Vista Home? Premier? | |
| Tom | 12:39:56 | Canandaigua, NY | 1.5 yr old desktop - DSL - XP - when log on - IE w/ Frontier Home page - starts to load page, but will hang | |
| Claude | 12:49:05 | Greece, NY | 86 processes running - uses WinPatrol | device manager - in networking - MS 6to4 adapter | took off fan to clean it, now it's loose (connector) | |
| Keith | 12:59:06 | Farmington, NY | anecdote: GMail - football pool - picks in the subject line - GMail matches ads | re: OLPC G1G1 - why do we give them computers? | |
| 2007-11-25 - 15 callers | ||||
| Ron | 11:20:40 | Albion, NY | XP - HD crashed - new HD - reinstalled - "down to three days to reactivate" | |
| Mike | 11:29:54 | Wolworth, NY | Word & Excel - problems w/ saving - need to save files at diff locations - has to Save As... - takes 45 seconds | |
| Dave | 11:32:05 | Greece, NY | survived a couple of brownouts - now can't get into BIOS | |
| Paul | 11:41:03 | Marion, NY | when reboot, IE window comes up - won't let him get past that screen - IE Security Setup Update Screen | |
| Norma | 11:49:56 | Rochester, NY | try to forward graphic, when hit forward button, graphic is gone - it is not in the sent items - just red X - Outlook Express | |
| Rich | 12:13:11 | Geneva, NY | XPS - about every 5 mins, tries to read the A: drive | |
| Kris | 12:15:53 | Gates, NY | iTouch - uses Safari - can stream WHAM? | |
| Marcy | 12:20:01 | Rochester, NY | A: drive - uses it w/ camera which uses disks. Old floppy into new computer - | |
| Ed | 12:30:35 | Rochester, NY | still running ME & W2K - wireless - to PSP - 80211g - ad hoc mode? | any user groups for the older system folks? | |
| Bob | 12:31:55 | Pennsylvania! | re: Marcy - try using the camera to reformat the disks | |
| Coleen | 12:37:28 | Perry, NY | can't get Stinger or CWShredder to update | |
| Steve | 12:41:19 | Rochester, NY | re: Rich - it may be boot order in BIOS | keyboard would lock up the computer - went through "disaster recovery" - lost SP2 - no internet - when look at HD, "lost the memory" - | |
| Joan | 12:49:49 | Rochester, NY | copy Super8 movies to DVD? | |
| Stan | 12:56:18 | Wayland, NY | XP - d/l'd wallpaper from Web site - one day, reboot - photo's gone, normal grey background - can't change anything | |
| Allan | 12:58:23 | Mt. Morris, NY | newest Nero - Vista - can't load correctly, can't delete | |
| 2007-11-11 - 13 callers | ||||
| Bruce | 11:16:06 | Rochester, NY | new PC - wants to add DVD burner - can't do it because warranty is voided | any DVD software to use on CD burner? | |
| Bill | 11:21:34 | Rochester, NY | XP - wants to use laptop as recording device - Windows only does 60 secs | |
| Jeff | 11:30:02 | Rochester, NY | Compaq - couple months old - Office Home and Student Trial -> Office Pro - windows installer comes up all the time - trying to install Office Pro - missing config.xml | |
| Patty | 11:33:06 | Penfield, NY | update from last week - couldn't use scroll wheel in Word - worked in all others - we suggested switch mouse - didn't happen | |
| Mickey | 11:35:46 | Henrietta, NY | bought laptop for husband - has Vista - having problems - can I put on XP? | |
| Andrew | 11:48:13 | Henrietta, NY | PC spontaneously reboots - swapped ps, swapped memory modules - that improved it, but it's getting worse again | |
| David | 12:15:23 | Henrietta, NY | Mac: Acrobat 6 - 6.0.1 update giving screen: "Currently selected resource languages not supported by Adobe" | |
| Sean | 12:19:25 | Canandaigua, NY | got rid of ME - running Linux - running Totem - can't play much | |
| Alex | 12:29:15 | Irondequoit, NY | dial up buggy over last few weeks - using Netscape - when launch from shortcut, instead of going to their dialup, goes to Windows dialup. - XP - IE | |
| Carl | 12:32:49 | Williamson, NY | SuperAntiSpyware? Dave was checking it | |
| Chris | 12:48:34 | Rochester, NY | 2 laptops - XP and Vista - new Netgear 10x RangeMax - running /w no problem BUT cannot access mail w/ Thunderbird | |
| Sandra | 12:57:42 | Penfield, NY | Dell XP safe mode - AVG - came up w/ worm - source is backup copy | how reload resident shield in email? | |
| Roger | 13:03:23 | Rochester, NY | how get rid of popups? | |
| 2007-11-04 - 13 callers | ||||
| Michael | 11:14:44 | Rochester, NY | works in variety of locations - particularly Southern Tier - mile or two from any sort of connections - wireless? satellite? | |
| Patty | 11:23:30 | cell | at work - upgraded to Office 2007 - she can't use scroll wheel in Word - can use it everywhere else | |
| Geri | 11:30:27 | Rochester, NY | when try to hook to Internet - pages can't be displayed - except for Yahoo! mail | |
| Bonnie | 11:40:07 | Springwater, NY | has exactly the same problem as Geri w/ PeoplePC | |
| Jim | 11:49:43 | Webster, NY | Ubuntu 7.10 - can't connect to Inet on old laptop | |
| Don | 12:14:03 | Rochester, NY | latop w/ Vista Home Basic | |
| Roger | 12:20:55 | Rochester, NY | wife has XP Home - trouble getting updates - checking for updates never stops | would rather have XP on his machine instead of Vista | |
| Ed | 12:32:00 | Henrietta, NY | 92 yr old aunt has older iMac - email - when click on desktop icon, balloon comes up with error message - go to header - that one will allow you to send, but not read - periodically, get "email overloaded" msg - "do something to hard dive" | |
| Emanuel | 12:36:39 | cell | XP Pro - add/remove - nothing shows up | |
| Ray | 12:40:14 | Greece, NY | 60 yrs old - last year - last year totally computer illiterate - learned a lot - in email, on cspan(?) - when delete, goes to trash - outlook | warranty expires in two weeks - Optiplex 210 L - | |
| Keith | 12:48:35 | cell in his driveway | poll suggestion: what do you do while listening to Sound Bytes? - he bought used sports car - currently washing cow manure from underside of car | |
| Frank | 12:53:27 | cell in parking lot | 9 yr old Gateway - wants to donate - how donate | |
| Stu | 13:01:09 | Penfield, NY | re: Emanuel - one common problem that causes that - an app can put extra spaces in the Reg - scrolls down, you'll see everything | |
| 2007-10-28 - 14 callers | ||||
| John | 11:20:20 | Byron, NY | Sony digital movie camera - software installed - when dl the pix, asks for Flash Player | |
| Linda | 11:30:10 | Greece, NY | firefox - "cannot find server" | |
| Sal | 11:32:22 | Fairport, NY | just installed Leopard - couldn't find hard drive - keychains were missing - even with all the glitches, he's happy | |
| Dave | 11:37:32 | Pittsford, NY | 2 internal HDs - NAZ device w/ 1 internal & 2 USBs - all for movies - trying to make some of them look like 1 drive | |
| Raul | 11:47:40 | Rochester, NY | son going to college - Raul is average w/ Windows - chats, wp, surf | |
| Bill | 11:50:20 | Rochester, NY | iMac OS X - removed Earthlink - when try to browse w/ Safari, can't get to any sites - must use https | |
| Warren | 12:11:52 | Rochester, NY | locked up keyboard - sticky-keys | |
| Mike | 12:15:16 | Webster, NY | 5 Macs at home - doesn't want Leopard yet - mostly cosmetic | |
| Jeff | 12:18:52 | Spencerport, NY | relative has sm business and does no backup | |
| Mike | 12:32:23 | Honeoye, NY | Macs - offering both extended AppleCare AND their own warranty | |
| Jim | 12:39:01 | Rochester, NY | wireless desktop - when install, PC won't recognize - Linksys card and router - XP w/ SP2 | |
| Dick | 12:43:28 | Spencerport, NY | camera card reader in laptop - cannot read - code 10 error | |
| Aaron | 12:47:01 | cell | ext. hard drives - lots of stuff on Macbook Pro - $3-$15K info - has been backing up w/ CDs, but he's lazy | |
| Marcy | 13:06:30 | Rochester, NY | G1G1 - one Laptop | |
| 2007-10-21 - 16 callers | ||||
| Henry | 11:17:06 | Brighton, NY | .NET 1.1 - getting update msgs - trying to update both 1.1 AND 2 - gets error msgd | |
| Judy | 11:21:32 | Cape Vincent, NY | in thousand islands - where Ontario empties into the St. Lawrence - has 10 yr old Gateway - can't get AOL security updates, can't get AOL v 9 - how do I get XP on a new machine? | |
| Joe | 11:31:00 | Rochester, NY | work buying laptop - truck mechanic - also has shop manuals stored on computer - they want to get a 1G computer. | |
| Tom | 11:34:02 | Rochester, NY | Soyata Win98 - got a disk from WalMart w/ pix - "this program has performed an illegal operation" - son's machine in Ohio worked fine - Travelocity confirmation gave same error message | |
| John | 11:44:57 | Penfield, NY | friend has new HP laptop fall off truck - shattered screen, messed up keyboard | |
| Jerry | 11:47:30 | Rochester, NY | email scam - from eBay buyer - "where is my item?" | |
| Debbie | 12:13:36 | Rochester, NY | shuts off for no reason, monitor will have lines going thru it, it freezes. | |
| John | 12:16:54 | Henrietta, NY | nuisance icons - | |
| Bill | 12:20:36 | Rochester, NY | unemployed IT pro - tester - tried to verge into help desk - on the cusp of saying go get A+, Network+, Security+ | |
| Vince | 12:28:46 | East Rochester, NY | Dell Dimension 8100 Limited - 2 memory sticks - 4 slots - 1.6GHz machine | |
| John | 12:32:04 | Rochester, NY | XP machine - can't remember the admin password | |
| Ed | 12:36:41 | Rochester, NY | re: older OSs - recommends getting an old computer w/ an old system and compare them | wireless - | |
| Jack | 12:44:04 | Rochester, NY | thinks hard drive is crashed | |
| Frank | 12:46:50 | Rochester, NY | partitioned drive - how to reinstall without losing partition | |
| Sue | 12:55:09 | Macedon, NY | Media Center - why does it freeze all the time? | |
| Monroe | 13:00:01 | Henrietta, NY | MS Office: when try to highlight, copy in Excel, first copy doesn't work | Word - WordPerfect - trying to put labels at bottom of page - footer is a pain because they want same thing at bottom of every page - "advance" command | |
| 2007-10-14 - 15 callers | ||||
| Marvin | 11:47:59 | Rochester, NY | ||
| Frank | 11:48:06 | Rochester, NY | ||
| Linda | 11:48:11 | Rochester, NY | ||
| Lynn | 11:48:16 | Rochester, NY | ||
| Tab | 11:48:27 | Rochester, NY | Linix vs. Windows | |
| John | 11:51:06 | Penfield, NY | Dell, locked up, can't run system restore. | |
| Teri | 12:14:36 | Henrietta, NY | how change lang to Spanish in OOo | |
| George | 12:17:21 | Henrietta, NY | XP - on Tues, PC World article - XP SP3 was released to beta last Sunday - going to include NAP | |
| Tom | 12:28:42 | Fairport, NY | want to run racing simulation games - new video card?? | |
| Rachel | 12:33:38 | Buffalo, NY | buying new computer - want >15" laptop - want to scan hand-written text from notebook & have it translated to text (OCR) | |
| Andy | 12:36:33 | Greece, NY | re: newspaper - xport from IE to Thunderbird | looking at users in his box - asp.net | |
| John | 12:43:59 | Webster, NY | friend's computer - as boots, int13 not initialized bios not initialized - blue screen - memory dump - cycles | |
| Joe | 12:49:44 | Rochester, NY | HP All-in-1 - running v slow - ink carts got anything to do w/ it? | What about Kodak printers? Ink cheaper? | |
| Tom | 12:55:16 | cell | re: Joe - PC Mag - article re: HP & Kodak - | |
| Tom | 12:59:58 | Greece, NY | bought used desktop - P4 - XP Pro - | |
| 2007-10-07 - 15 callers | ||||
| Brian | 11:19:04 | Rochester, NY | problem getting DSL to talk to network card - connects, lights up, config'd IPs, but won't xfer packets | |
| Sharon | 11:30:09 | Dansville, NY | Pogo subscriber - used to work great - if idle for a few mins, "Page not found, unable to connect to server" - XP - IE - Localnet - dialup | |
| Lee Ann | 11:38:52 | Canandaigua, NY | Windows XP Home - | |
| Tom | 11:39:56 | Rochester, NY | re: Lee Ann - HP????? - partition for recovery disk - | |
| Tim | 11:50:06 | Webster, NY | Mac - how get rid of orig user? | |
| Jim | 12:19:49 | cell | Mac Monitor - using a 60 lb Dell old monitor - want to get a 24" LCD - a lot say "PC or Mac compatible" - what am I looking for? Are the DVI connectors the same? | |
| Bob | 12:29:26 | Rochester, NY | deleted trash can - how get it back? | |
| Dave | 12:31:03 | Webster, NY | which AV? | |
| Terry | 12:32:37 | Williamson, NY | screen colors | |
| Bob | 12:34:21 | Greece, NY | Nick Lite? | |
| Brad | 12:36:54 | Victor, NY | AOL has upgraded their virus protection to full McAfee. | |
| Bob | 12:39:58 | Webster, NY | just bought ION turntable - what about cassette tapes? | |
| Jeff | 12:47:55 | cell | re: cassette transfer | |
| Wally | 12:57:38 | Honeoye Falls, NY | son: new PC w/ nVidia - SVideo jack on the back - analog video camera - WinXP | |
| Chris | 12:59:58 | Irondequoit, NY | very low disk space available - while freeing up space, "may have done some bad things" | |
| 2007-09-30 - 14 callers | ||||
| Paul | 11:16:40 | Rochester, NY | talked to us 3 wks ago - new Dell laptop - couldn't use it outside | |
| Mary Ann | 11:18:49 | cell | got new laptop w Vista - compatibility problems | |
| Ron | 11:31:30 | Ontario, NY | talked a month or two back - Thunderbird - it wasn't a font problem - it's overwriting the lines in the window - rendering problem | |
| John | 11:38:47 | Ontario, NY | ext HD - if have to reboot system, gets disk error 'cuz goes ext first | |
| Marty | 11:49:05 | Niagara Falls, NY | has old W95 machine - wants to put Ubuntu on it | |
| Scott | 11:59:12 | Canandaigua, NY | daughter wants laptop - gateway tablet | |
| Shelby | 12:30:44 | cell | Mac 10.4.10 - get blinking screen when trying to open HD or folders | |
| Paul | 12:34:07 | cell | LoJack for Computers? | |
| Tom | 12:36:21 | Fairport, NY | Thinkpad T30 - went from 256M to 1G - system reports back 512M | |
| Jack | 12:38:25 | Waterloo, NY | Firefox 2.0.0.7 - opens a web site AND two folders - "Release Notes" | |
| Mike | 12:48:03 | Perinton, NY | XP Pro laptop - Add/Remove Programs - only displays 12-18 items | |
| Karen | 12:49:34 | Webster, NY | diff btwn Intel Dual Core 2 & Intel Dual Core Centrino | |
| Mike | 12:57:47 | Webster, NY | when new Mac OS? | |
| Mark | 12:59:03 | Rochester, NY | window washer - Dr. Watson | |
| 2007-09-23 - 15 callers | ||||
| Dan | 11:16:17 | Byron, NY | computer starts running system program by itself - in Task Mgr: MSMPENG.EXE | |
| Jean | 11:25:36 | Gananda, NY | sys went down - tried to salvage HD - is that possible? | |
| Barry | 11:29:04 | Pittsford, NY | www.chase.com - for banking - a few days ago, when went to that site, it came back & said "we're working on the system - come back later" | |
| Ethel | 11:39:04 | Canandaigua, NY | W98 2ndE - problem getting online - bartshell | |
| Jim | 11:46:48 | Oswego, NY | printer - tipped printer, black ink came out | |
| Ray | 11:49:55 | Rochester, NY | 60-yrs old - disabled - home bound - got free computer via contract for hispeed - what is Security Tango? | |
| Joe | 12:00:03 | Rochester, NY | presario laptop - BIOS changed - password added | |
| Jim | 12:16:26 | Greece, NY | work computer - controlled by admin - one USB port - plugs in either thumb drive or card reader - when disconnect card reader, get "didn't shut off properly" - Win2K - | if remove correctly, will it recognize it correctly | |
| Chuck | 12:23:08 | Rochester, NY | Vista - before security software, it's quick - when use security software it's slow | |
| Jeff | 12:30:55 | Rochester, NY | pal upgraded with Nvidia 8800 GTX - gave him his 7600 GTX - updated drivers - when start game, it crashes | |
| Rich | 12:38:02 | Irondequoit, NY | when miss show - can I download archives? | |
| Rick | 12:40:50 | Batavia, NY | older Powerbook G4 - 12" screen - USB 1 - deal a lot w/ video files - bought external 250G HD - it took hours - can't even get them down - can bring small files, but not big files | |
| Carol | 12:50:27 | Pittsford, NY | Vista Home Premium - AVGPlus - "firewall has been stopped" | when check firewall status, it says Norton firewall is running | |
| Deb | 12:56:33 | Rochester, NY | 2nd HD - recog'd in Device Mgr, but can't see it on desktop | |
| Marcy | 12:58:18 | Rochester, NY | Firefox - AdBlock - | |
| 2007-09-16 - 9 callers | ||||
| Bill | 11:26:00 | Rochester, NY | XP - runs spybot & adaware - when close, get dialog: "end program WMSfile - ending | |
| Jim | 11:49:21 | Pittsford, NY | has PC, daughter has Macbook Pro - videoconference? | |
| Andy | 12:17:40 | Greece, NY | Trojans, key loggers, etc. | Asus mbrd AMD Athlon 2700 1G XP Pro SP2 - spybot, adaware, norton - spybot - part way thru, the computer reboots | |
| Patty | 12:24:02 | Rochester, NY | new Toshiba laptop - after 2 wks - registry data not found 4218 | |
| Bob | 12:32:56 | Hilton, NY | wants to install additional memory | regularly loses wireless connection | |
| Chris | 12:39:10 | Rochester, NY | OE - "disk full" can't download mail | migrate? | |
| Marcy | 12:49:58 | Rochester, NY | only on Webmail | |
| Benny | 12:56:34 | Rochester, NY | what's phishing | |
| Jeremy | 12:58:02 | Henrietta, NY | unsecured wireless | |
| 2007-09-09 - 10 callers | ||||
| Ed | 11:25:06 | Rochester, NY | re: prices on iPhone, etc. | |
| Bob | 11:28:58 | Rochester, NY | eMac blues - slowed WAY down | |
| Ron | 11:47:20 | Avon, NY | was in Walmart - had everything for $300 - 27" | on DVDs - which is better - plus or minus | |
| Jonathan | 12:17:32 | Rochester, NY | looking to buy 20" iMac | |
| Al | 12:29:21 | Rochester, NY | 84-yr old - got a smudge on the screen | |
| Walter | 12:40:22 | Greece, NY | Linux on old machines | |
| Brian | 12:47:09 | Rochester, NY | iPod - 4 yrs old - was able to play thru car jack - can't now - can still xfer music from computer | |
| David | 12:49:43 | Wolcott, NY | power surge - PC died, HD light stayed on - preplaced power supply - boots, but HD light stays on - if have app runningn & leaves it on, it freezes - okay if no apps running | |
| Chuck | 12:56:55 | Alba, NY | Trying to Mirror HD w/ XP Pro | |
| George | 12:57:56 | Fairport, NY | Kodak dig cam - when try to run from flash card w/ WinMedia - .mov - runs badly | |
| 2007-09-02 - 8 callers | ||||
| Tim | 11:16:28 | Rochester, NY | one of the last G5 iMacs - 21.6 external monitor - while new monitor connected, mouse stops working | |
| Gil | 11:29:26 | Rochester, NY | using Ubuntu for a year or two - still needs Windows XP Pro for SCSI scanners | |
| Michelle | 11:46:39 | Pittsford, NY | can't get to Webmail for work - can on every other computer | |
| Linda | 11:54:48 | Churchville, NY | CPU won't start after power failure | |
| Mike | 12:35:43 | Buffalo, NY | Win XP Memory | how did you guys start? | |
| John | 12:38:14 | Webster, NY | fried motherboard? - upgraded memory - snap/crackle/pop | |
| Angelo | 12:41:58 | Rochester, NY | Ang Mancuso! | |
| Wally | 12:48:57 | Honeoye Falls, NY | old Gateway laptop - 1.3 GHz 256M - Linux? | |
| 2007-08-26 - 10 callers | ||||
| Patty | 11:44:00 | Rochester, NY | RR service - can't send or receive emails | |
| Tom | 11:50:29 | Rochester, NY | diff btwn Mac & PC | |
| Darrell | 12:17:52 | Pittsford, NY | Dell 4-in-1 - says it's off-line - uninstalled/restarted/reinstalled - check printer cable - no effect - changed cable - no effect - 4-in-1 can still copy | |
| Kim | 12:21:42 | Rochester, NY | D: drive cannot recognize DVDs, etc. | |
| John | 12:30:01 | Rochester, NY | Sonicwall? Vista? | |
| Keith | 12:33:01 | in his den | re: Darrell - computer was slowing down - went to Task Manager - something was using 98% - it was associated w/ printer - worm! - couldn't clean it - | |
| Bob | 12:37:44 | Rochester, NY | thinks he has a virus | |
| Chris | 12:41:02 | Williamson, NY | W98 - trying to get video card - ATI GE 64M - only 16 colors | |
| Chris | 12:51:44 | Henrietta, NY | Macbook for daughter - | |
| Roger | 12:59:16 | Rochester, NY | DVD writer - says it needs P4 1.8G - he only has P3 | |
| 2007-08-19 - 15 callers | ||||
| Dick | 11:14:02 | W. Henrietta, NY | XP Home - Norton AV update - son ran it - now it asks for username, but there are no options | |
| Richard | 11:16:14 | Palmyra, NY | standby - restarts automatically - HP Pavilion - unplugged all devices except hub - still did it - unplugged hub, and it works fine | |
| Dave | 11:25:44 | Canandaigua, NY | PC several yrs - got another box next to it - reinstalled apps - OE - d/l large files - on old machine, 14M file loads in fine - new machine won't take files too large. | |
| Joe | 11:28:51 | Webster, NY | infected - every 6 mins "your privacy in danger" | |
| Julie | 11:44:57 | Palmyra, NY | XP Home - AMD Athlon DualCore 64 2.2G 1G - keeps locking up - print master word picassa - system resources | |
| Tim | 11:50:34 | Rochester, NY | XP Pro - how tell what starts up? | |
| Jeff | 12:14:07 | Webster, NY | XP - when shutdown, deletes the Windows fonts - when reboot everything is in WingDings | |
| Marty | 12:18:38 | Niagara Falls, NY | Macs - do you have to clean out the Internet cache in a Mac? | |
| Jeff | 12:21:01 | Webster, NY | re: password from Dick - buy cheap HD | |
| Craig | 12:30:06 | Rochester, NY | W2K - icons corrupting - getting the wrong icon for the program | |
| Keith | 12:31:40 | from his garage | when people ask what it costs, he says "the most I can get" - but he'll guarantee it; if you don't like it, he won't charge it | |
| David | 12:35:41 | Henrietta, NY | Mac - 9.2 on one drive, 10.2 on another - in 10.2, can't shut down, can't reboot - Vol header block incorrect or contents of allocation file does not agree | |
| Tom | 12:39:44 | Geneseo, NY | AV for Mac? | |
| Phil | 12:57:06 | Brockport, NY | monitor has horiz rolling | |
| Sheri | 12:59:10 | Greece, NY | XP - Kodak Easy Share - when using it, system runs really slowly | |
| 2007-08-12 - 13 callers | ||||
| Ed | 11:12:11 | Rochester | Vista vs. XP, why not Millenium? | |
| Joe | 11:26:56 | Rochester, NY | Problems with Outlook, what's better | |
| 11:37:29 | Rochester, NY | can't get flash running | ||
| jim | 11:37:56 | springwater | V.92 modems? | |
| Randy | 11:57:34 | Rochester, NY | replacing motherboard, smoked, swollen capacitors | |
| Tom | 12:09:45 | Rochester, NY | trying to uninstall McAfee | |
| Dave | 12:13:13 | Canandaguia, NY | Wild Blue satellite service, works good for web surfing. | |
| Dan | 12:16:56 | Canandaguia, NY | Trying to set up internet zone in Zone Alarm. Recent download of Ad Aware had a trojan in it. | |
| Lance | 12:21:22 | Penfield, NY | Trying to copy a file, says to use a writable disc. Nero vs. Windows 2000 | how private is a cell phone? | |
| Bud | 12:36:49 | Buffalo, NY | wireless network, Airport, out of range, what to do | |
| Bob | 12:39:16 | Pittsford, NY | leopard? | |
| Mike | 12:51:09 | Gates, NY | Brother HL-2040, one specific program prints mirrored, even after changing print option. | |
| Al | 12:53:19 | Fairport, NY | Year old Dell laptop, Microsoft Updates pops in and out. | |
| 2007-08-05 - 15 callers | ||||
| Dave | 11:15:46 | Fairport, NY | wiped hard drive so can sell - tried to reinstall XP - corrupt win32/HAL.dll | |
| Liz | 11:21:55 | Honeoye Falls, NY | can't connect to iTunes - can only connect sporadically - XP SP2 | |
| Mark | 11:46:58 | Conesius, NY | neighbor's computer - 98 - mostly for email - slave drive on his machine - .wab file | |
| Mike | 11:52:07 | Buffalo, NY | The Official Buffalo Ambassador for Sound Bytes - have we considered doing a show out of Buffalo? | |
| Lynn | 12:12:31 | Irondequoit, NY | dave put in new mb - prior to that, when sent out pic attachments, had to shut down trend micro | |
| Chris | 12:14:53 | Greece, NY | 3-yr-old Gateway - log in to Internet, on for a minute or two, then it shuts down | |
| Lou | 12:17:12 | Greece, NY | brief 2-sec power outage - tried to start machine - boots normally, but no video - vga mode works - d/l'd monitor driver - couldn't install via wizard | |
| Ray | 12:27:23 | Greece, NY | used a trackball | |
| Todd | 12:28:51 | Albion, NY | USB ports won't work | |
| Greg | 12:35:47 | Scottsville, NY | Frontier - upgraded phone lines - dropped DSL speed from 1M to 256K | |
| Roger | 12:44:16 | Irondequoit, NY | trackball user - loves it - Logitech Trackman - helps for carpal tunnel | for overheating: 2" soffit vents | |
| Ed | 12:46:49 | Rochester, NY | retired - using Internet at library - looking at used laptops - card for WiFi... have to pay for account in cafe or whatever? | |
| Dave | 12:53:53 | Rochester, NY | New HP Laptop - Vista - ZoneAlarm | |
| Joe | 12:56:15 | Greece, NY | 2 XPs & Win98 - | |
| Lou | 12:59:54 | Webster, NY | daughter to college - 2.5 hrs away - HP or Dell laptop w/ Vista - wireless network wks w/ Vista - 24x7 agreements w/ HP & Dell - come right to the dorm to fix | |
| 2007-07-29 - 11 callers | ||||
| Dave | 11:15:11 | Angelica, NY | wants to network 2 XP computers w/o Internet | |
| Don | 11:47:45 | Farmington, NY | latest quicktime update - whenever play a movie, buffering... w/ no pic - only audio - | |
| Rick | 11:50:34 | Webster, NY | son -> college - Alfred - needs laptop | |
| Harley | 12:14:28 | Brighton, NY | Windows 95 | |
| Keith | 12:17:07 | Canandaigua, NY | re: changing printer drivers | |
| Claude | 12:19:31 | Greece, NY | password for printer? | |
| Tom | 12:31:21 | Rochester, NY | Tango - after Spybot - American Medical Online is ID'd but can't be fixed or deleted | |
| Josh | 12:35:25 | Fairport, NY | new macbook - boot camp - problems installing XP | |
| Ray | 12:48:01 | Greece, NY | java problem w/ Pogo games - | |
| Paul | 12:49:23 | Holley, NY | eee pc | |
| Alvin | 12:56:39 | Holley, NY | music - WMP - can open clean copies of WMP to | |
| 2007-07-22 - 9 callers | ||||
| Shane | 11:41:53 | Rochester, NY | Vista "feels like a terminal illness" - DVD drive - no longer found - shows up in Device Manager - can't open - Error Code 10 | |
| Mary | 11:45:56 | Victor, NY | iPod - tried to update on Friday - still says do not disconnect - G3 | |
| Lance | 11:50:50 | Penfield, NY | Acer w/ XP - was going to buy another, but it had Vista - got Lenovo - at least has XP & Mozilla | |
| Aaron | 12:28:14 | Geneseo, NY | re: Eee PC | |
| Ron | 12:33:58 | Canandaigua, NY | BSoD - STOP: 0x6073[0xc00005,0x805c607b, | |
| Jim | 12:36:40 | Irondequoit, NY | Time Warner - losing connection on net daily - after overnight | |
| Paul | 12:40:26 | Henrietta, NY | used Compaq - put Linux on it - Ubuntu - had a problem w/ screen rez & it all works now - what about iPod? | |
| Rose | 12:55:11 | Webster, NY | Medion Laptop - internal power connector broken - her tech guy says it will take a lot of time and cost a lot to fix | |
| Ray | 12:59:05 | Canandaigua, NY | thanks for Tango! - running 98 - buying laptop - should I get Vista or Apple? | |
| 2007-07-15 - 12 callers | ||||
| Glenn | 11:15:07 | in the studio | booted up, nothing worked - "McAfee scanning..." | |
| Ann | 11:25:21 | Fairport, NY | how do I get rid of popups? | |
| Russ | 11:44:50 | Canandaigua, NY | setting up listserv? | |
| Lori | 11:57:05 | Rochester, NY | Toshiba Satellite laptop - making a video in Windows MovieMaker - lost control of all volume - no sound - makes one beeping sound & that's it. - Cannot access volume control | |
| Ron | 12:16:52 | Greece, NY | ThinkPad - media player - playing w/ equalizer - sound became distorted, couldn't put it back - he deleted, rebooted - still distorted even thru headphones - installed WinAMP - plays fine thru that. | wireless kybd in docking station | |
| Rich | 12:35:11 | Churchville, NY | blue screen - had to erase some software that was downloaded on it - black screen - detecting array - anything downloaded onto your computer - when boots goes to boot menu | |
| Joan | 12:38:20 | Rochester, NY | Thunderbird - "get mail" - nothing happens - arrow says get all new messages - nothing comes through - go to rochester.rr.com Web site | |
| Bob | 12:39:45 | cell | fix for Joan - had to take out every file from Thunderbird - there was a corrupted file. | |
| Steve | 12:48:00 | Rochester, NY | miniDVD cameras - use a small disc - claim they can be played back in almost any player - | |
| John | 12:49:36 | cell | diff btwn USB 1 & 2 - | |
| Sam | 12:55:46 | Greece, NY | ads - | |
| Dave | 12:57:44 | Canandaigua, NY | OE - put 2 adds w/ same last name - only one appears | |
| 2007-07-08 - 11 callers | ||||
| Dottie | 11:25:32 | Avon, NY | needs a laptop - what should she get? | |
| Roger | 11:27:59 | Hilton, NY | Daughter: Dell w/ Vista - they sent her a letter on how to hack the Registry - she said no - finally said she can't return it - over 21 day return - should she put on XP? | |
| Jim | 11:38:32 | Victor, NY | when start PC, gets screen, then checking volume - volume is dirty | |
| Gary | 11:46:56 | Amherst, NY | has both cable & DSL | |
| Mitch | 11:49:59 | Livonia, NY | Gateway Multimedia 610 - has had some issues - when turn on, after log in, screen blanks out - does this several times & finally stays blank - had been serviced recently - | |
| Bob | 12:20:41 | Rochester, NY | just wiped hard drive - tried reinstalling Windows - missing various drivers | |
| Dave | 12:29:47 | Greece, NY | tried to change identities in Express - screen goes blank - "perform_windows still running | |
| John | 12:33:15 | East Bloomfield, NY | XP SP2 Dell Dimension DSL, phone/fax modem - trying to set up fax | |
| Ted | 12:36:09 | Rochester, NY | wants to wipe hard drives - what freeware is best? | |
| Coleen | 12:47:01 | Perry, NY | Spybot S&D - didn't seem to download all the items - window popped up briefly - when rebooted, something odd happened at beginning, then worked okay | |
| Bob | 12:59:34 | Rochester, NY | AV for Mac? | |
| 2007-07-01 - 9 callers | ||||
| Isabella | 11:27:49 | Wyoming, NY | prob w/ sound - CD or EasyShare has sound - when pull news clip off the Internet, no sound | |
| Charlie | 12:07:42 | Geneva, NY | working along and it shuts off | |
| Mark | 12:14:24 | Webster, NY | XP on Dell - one of users gets logoff problem - socket notification sync | |
| Ed | 12:18:15 | Rochester, NY | Dell 4050 XP - slowed down - get virt mem msg - 80G w/ 30G free | |
| Mark | 12:36:13 | Irondequoit, NY | computer "from the IT guy at work" - XP Pro - should he use that? | |
| Nick | 12:38:58 | Rochester, NY | XP Home w/ IE -> firewall from Windows -> ZoneAlarm? | |
| Victor | 12:49:40 | Rochester, NY | XP on desktop - bought laptop - AMD 1.8 Dual-Core Torino - has Vista - wanted to d/l music to USB but can't - it's slow | load XP? | wireless? | |
| Bob | 12:51:08 | Rochester, NY | system won't turn on - has power to MB, HD, DVD - CPU hosed? | |
| James | 12:59:12 | cell | wants to remove Recycle Drive from D: | |
| 2007-06-24 - 6 callers | ||||
| Mike | 11:15:40 | Rochester, NY | Vista - Firefox won't work - IE does | |
| Tom | 11:24:16 | Fairport, NY | trying to load GIMP for Windows | |
| Bob | 11:27:09 | Rochester, NY | laptop 17" widescreen - bought external 20" widescreen - connected to DVI - not everything gets transferred to external monitor until desktop comes up | |
| Henry | 11:42:00 | Brighton, NY | Win crashed - reinstalled - Win Installer still trying to install something - esp when trying to run Windows | |
| Jim | 12:20:53 | Ovid, NY | Presario 1G RAM 250G HD - upgraded to Norton - Outlook is email - when click get add-in antispam could not be loaded | |
| Ted | 12:59:09 | Henrietta, NY | "PDF can't be found" | |
| 2007-06-17 - 5 callers | ||||
| Henry | 11:43:10 | Brighton, NY | hardware & software crashes - when click on IE icon, another shortcut appears on the desktop etc. | |
| Ted | 11:53:00 | Churchville, NY | ZoneAlarm - checkup found Reg problems - take it in? | |
| Pete | 12:34:17 | Rochester, NY | laptop XP USB ports won't read flash drives - printer only prints first page of docs - optical mouse still works - others are unknown devices | |
| Gina | 12:36:21 | Farmington, NY | sister has new baby - new videos on DVD - couldn't play on TV - have .MOV extensions - XP - | |
| Mike | 13:00:14 | Rochester, NY | dining room network - 2 XPs, wife wants a Mac - how? | |
| 2007-06-10 - 14 callers | ||||
| Bob | 11:11:39 | Rochester, NY | re: archives - can I download & put on my iPod? | |
| Linda | 11:16:15 | Greece, NY | picked up computer, picked it up, now wireless keyboard & mouse doesn't work - USB mouse doesn't work | |
| Colin | 11:20:13 | Batavia, NY | sounds - Media player fine, sounds off Internet or in Windows won't play | |
| Mike | 11:37:01 | Penfield, NY | HP Laptop - can't remember password | |
| Dave | 11:45:16 | Sodus, NY | had a beautiful Web cam pic of Home Repair Clinic - had great streaming | |
| Jenny | 11:50:34 | LeRoy, NY | thunderstorm - on dialup - can't get to Internet via either Safari or IE5 - but IM works! | |
| Rick | 12:15:15 | Rochester, NY | HP Laptop running XPHome - GH or ' they repeat | boots slow - 60G HD - 192M RAM | |
| Barry | 12:23:16 | Pittsford, NY | iTunes - lot of music on Windows machine - 10K songs - in last year, has started to buy ~ 300 songs from iTunes - they're mixed - how can get iTunes to search for the purchased songs? | |
| Rich | 12:31:17 | Batavia, NY | new PC has Vista - old had XP - kids using old - IE6 w/ OE - new has IE7 - has Microsoft Mail - OE allowed multiple accounts | router - can't communicate between XP & Vista | |
| Bob | 12:34:28 | Rush, NY | XP Home - when shut down, get window "ending program - e6Q4KdTEBR4K3Pa..." please wait | |
| Mark | 12:45:25 | Greece, NY | had to do Sys Recov on HP at Easter - not everything was back to the way it was - a lot of programs were intact, but others were broken | |
| Judy | 12:49:36 | Rochester, NY | hd died - Dave fixed - contacts from Outlook are in Word - how xfer back to Outlook? | |
| Don | 12:56:47 | Chili, NY | IE - put on Firefox - | how working on converting LPs into CDs | |
| Mary Anne | 12:59:12 | Irondequoit, NY | LCD monitor? - wide or reg? - | |
| 2007-06-03 - 14 callers | ||||
| Ed | 11:25:04 | Rochester, NY | avg user - emails have shrunken lately - less spam | |
| Mike | 11:29:12 | Buffalo, NY | duaghter: laptop - going to Africa - new machine has Vista on it | solar panels for laptop | |
| Mark | 11:40:29 | South Byron, NY | 98 computer - wants to upgrade to W2K - USB2 card - used Partition Magic on the drive - defragged - 512M RAM - | |
| Deb | 11:50:33 | Rochester, NY | Xandros desktop - want to add XP - | |
| Bob | 12:11:57 | Greece, NY | Stinger - | |
| Tom | 12:15:06 | Penfield, NY | XP - keeps getting Security KB923723 | |
| Fred | 12:20:14 | Penfield, NY | laptop - power went out - can't get it to turn on now - charge pack was unplugged - doesn't seem to be recharging | |
| Carolyn | 12:28:07 | Greece, NY | Ubuntu - win media | how reinstall Ubuntu | |
| Ron | 12:32:00 | Ontario, NY | Thunderbird - was missing DLL - upgraded to 2.0 - having a font problem?? until start up Word | |
| Tricia | 12:35:07 | Rochester, NY | son's laptop got wet - Gateway tablet - Model 275 - he started it wet | |
| Joe | 12:39:22 | Buffalo, NY | re: Tom | new computer? - wealth of options - what should I get??? | |
| Maggie | 12:46:35 | on the way to Buffalo | Outlook Express - mail goes into the deleted file | |
| Frank | 12:50:28 | Greece, NY | bookmarks disappear w/ Firefox | what do I do if I'm upgrading my computer and want XP on it? | |
| Lance | 12:59:28 | Penfield, NY | what happened to unsent messages file? | how train thunderbird? | |
| 2007-05-27 - 12 callers | ||||
| Dennis | 11:14:36 | Henrietta, NY | stream has bits missing | |
| Paul | 11:23:32 | Fairport, NY | HP Potosmart all-in-one - | |
| George | 11:25:35 | Vienna, VA | desktop to cable - XPHome - wireless router powers laptop w/ XPHome - wants to add older Dell to wireless - may have USB 1.0 - Win98SE | |
| Roger | 11:49:17 | Rochester, NY | new PC - VistaPrem - mouse pointer disappears inside the doc | |
| Steven | 12:17:41 | Rochester, NY | reinstalling graphics for video card - one game told him to. Error - cannot download - try setting up w/ standard VGA before installing driver - XP Home | |
| Bob | 12:25:05 | Rochester, NY | could not burn DVDs - Nero didn't fix the problem - Dell exchanged his laptop for a new one | |
| John | 12:29:56 | Canandaigua, NY | XP - windows defaults to an icon view | |
| Carl | 12:33:35 | Williamson, NY | online test re: Linux - Kubuntu, Ubuntu | trivia contests? | |
| Lance | 12:46:11 | Penfield, NY | how to get visual alert on a message | |
| Phil | 12:49:35 | Portsmith, NH | Toshiba laptop - trying to backup some pix to CD - when do so, "D: is not accessible - incorrect function" - acdc for pentax | |
| John | 12:55:59 | Penfield, NY | answer to Lance's question | |
| Mary | 12:59:03 | Rochester, NY | her bank won't send paper statements - terrified of banking online | |
| 2007-05-20 - 15 callers | ||||
| Henry | 11:22:59 | Brighton, NY | Firefox problems - unexpectedly have to shut down | when starting FF, it sometimes seems to be already running. | |
| Bob | 11:25:05 | Geneva, NY | LCD monitors? | |
| Walter | 11:30:15 | Greece, NY | Ubuntu: 6.06 LTS - Firefox - when go to Web sites - can't see Flash stuff | |
| Dan | 12:11:09 | Rochester, NY | Dell - XPHome - IE6 - in the last month, did updates, problem: certain Web pages, can't load the graphics & pix - | |
| Brian | 12:14:38 | North Java, NY | laptop - sound effects for Little League Baseball - Sports Sounds Pro - WAV files - run from headphones to amp - in between, get annoying hum | |
| Paul | 12:17:49 | Rochester, NY | fiction writer - writes a lot of words per day - Dell laptop - can't use the computer outside - can't see the screen outside | |
| Jason | 12:29:04 | cell | re: Brian - $1 groundlet | |
| Barry | 12:32:41 | Pittsford, NY | 2 Toshiba G15 laptops - diff ages, same model - one has battery that does not last as long as the other one - the good one will run 45 mins - 1 hr, the other stays at 80% for five mins and then dies - online costs $45 to $89, Toshiba's own are in the mid | |
| Bob | 12:35:33 | Penfield, NY | Dell desktop - grandkids have broken the monitor connector at the motherboard - can't find the bracket that holds the connector on the motherboard | |
| Lance | 12:38:11 | cell | XP Acer laptop - should accept Java update? | Thunderbird - lost visual alert | |
| Mark | 12:39:51 | Rush, NY | Epson Picture Mate Photo Lab - works w/ laptop - Win2K won't recognize it | |
| John | 12:48:05 | Irondequoit, NY | never mix ungrounded electricity and working outdoors | |
| Paul | 12:50:08 | Dansville, NY | 2 XP PCs networked - one talks to other; other won't talk to first | |
| Tim | 12:57:53 | Clarence, NY | Toshiba laptop w/ no serial port - purch'd vehicle software that requires serial - they gave him a PCMCIA card - it doesn't use port 1-4, which the software requires | |
| David | 12:59:19 | Rochester, NY | DSL vs. RR speed | |
| 2007-05-13 - 13 callers | ||||
| Patty | 11:16:00 | Webster, NY | CPU locked up - unlock - computer is in use & is locked | |
| Bob | 11:28:53 | Rochester, NY | laptop - Inspiron 8600 - white screen - hard disk #****595B - primary HDD protected by password authentication system | |
| Ed | 11:40:03 | Rochester, NY | "friend" purchased PC @ Garage Sale - needed new OS - Ed has CD he used to upgrade 98 - license was invalid | |
| David | 11:47:41 | Rochester, NY | argues with me about my comment on "renting" Windows | |
| Dave | 11:49:39 | cell | same subject | |
| Bob | 12:16:06 | cell | unresponsive - trying to reboot - won't even acknowledge CD to reinstall - sitting at the XP logo - frozen - fan runs & that's it | |
| Judy | 12:19:34 | Rochester, NY | laptop hit the floor - if hit a key on top row, number above it appears; if hit number, letter below it appears | |
| Roland | 12:32:59 | Rochester, NY | Macintosh - DSL work? | |
| Bob | 12:36:45 | Churchville, NY | Presario 6000 4.5 yrs old - wouldn't shut off - powered off - black screen, white letters - new hard drive - xfer'd everything over - starts up okay - bookmarks in AOL, Netscape, etc. | |
| Bob | 12:47:30 | Rochester, NY | spent six hrs on phone w/ Dell - they say reinstall Vista Business - cannot burn DVDs - swapped DVD drive - Nero & Roxio - nothing - | |
| Mike | 12:50:26 | Victor, NY | static when working on computer! | Microsoft support told him not to upgrade to Vista! | |
| Jeff | 12:56:44 | cell | HP Laptop - couldn't find config.sys - | |
| Gary | 12:59:00 | Farmington, NY | desktop - keep it running or shut off? | |
| 2007-05-06 - 13 callers | ||||
| Dan | 11:16:26 | Webster, NY | Trojan - ran Tango - got it out of everywhere but Registry | |
| Carl | 11:26:53 | Rochester, NY | scrapbook site we mentioned? | |
| Jack | 11:28:21 | Scottsville, NY | boot sequence - any way to short cut? | |
| Gary | 11:46:01 | Greece, NY | Windows Genuine Advantage - "no connectivity" | |
| Jeff | 11:47:35 | Avon, NY | OpenOffice! - 100-page document | |
| Sammy | 11:50:01 | Rochester, NY | Vista vs. Linux | |
| Dave | 12:19:43 | Akron, NY | c# vs. Visual BASIC | |
| Rich | 12:31:27 | Rochester, NY | locks up on startup - has to restart up to six times for it to work - works fine in safe mode - XP - 512M | |
| Jane | 12:35:49 | Wyoming, NY | no cable, no DSL - Wild Blue | |
| Argyle | 12:45:38 | Pittsford, NY | iTunes - how point iTunes to two different locations (not simultaneously) for music? | |
| Steve | 12:50:17 | Rochester, NY | Ubuntu 7.04 - av scan for email? | |
| Robert | 12:56:52 | Palmyra, NY | dial up - upgraded to W2K!!! | |
| Chris | 13:01:01 | Henrietta, NY | 2 PCs on router - one can connect, other cannot - XP - installed LSP connectivity error | |
| 2007-04-29 - 11 callers | ||||
| Dave | 11:25:16 | Spencerport, NY | daughter to college on fall - Mac notebook - one option is to run Windows as well - communications major - some multimedia | |
| Anthony | 11:44:27 | Rochester, NY | XP - loaded - installed, but said need CD2 - hung | |
| Pete | 11:49:14 | Victor, NY | on startup, XP hangs on startup screen - can't get into safe mode | |
| Deb | 11:51:03 | Rochester, NY | spam email | |
| Mark | 12:18:50 | Greece, NY | trouble burning DVDs - won't burn higher than 8x | |
| Eric | 12:21:43 | Honeoye Falls, NY | SONY VAIO XP Home - turn on laptop, runs fine for 5 mins, then try to open something, but the app never opens - can't do anything else - when screensaver kicks in, & you go back to that user, the app you were trying to open is there! | |
| Bob | 12:23:40 | Rochester, NY | on Tango - compat w/ Vista? | |
| Lisa | 12:25:43 | Rochester, NY | dual core CPU - Athlon or Intel? | |
| Alan | 12:40:14 | cell | 2 wks after warranty - Dell - won't boot - memory problem | |
| Mark | 12:53:15 | Irondequoit, NY | Ubuntu 6.06 LTS - a little perplexing | |
| Josh | 12:59:05 | Greece, NY | DVI cable? | |
| 2007-04-22 - 16 callers | ||||
| Gary | 11:15:20 | Greece, NY | desktop icons move around | |
| Dave | 11:25:11 | Canandaigua, NY | HP Pavilion ~ 1 yr old - prepackaged w/ Office 2K3, had Office 2K, now neither work | |
| Jeremiah | 11:27:30 | cell | Samsung 500G SATA - shows up in Device Mgr but not in computer | |
| Lisa | 11:40:10 | Macedon, NY | bluetooth headset - w/ computer - WinXP Pro | |
| Linda | 11:48:59 | Greece, NY | new PC w/ XP - back up hard drive - got ext HD from WD - | |
| Jim | 12:13:34 | Rochester, NY | new Vista - Norton AV won't work | |
| Steve | 12:16:46 | Rochester, NY | Mac Intel Core Duo Xeon - bought Parallels but haven't installed yet - what order to install all this stuff - or can move everything over from Dell? | |
| John | 12:18:11 | Rochester, NY | was deleting cookies - subnetmask.info | |
| Stan | 12:20:05 | cell | fireproofs safes | |
| Bud | 12:21:31 | Buffalo, NY | iMac - G5 & Intel-based - lot of G5s avail on eBay at very high prices - what's the deal? | |
| Pete | 12:34:12 | Rochester, NY | 2 PCs on wired network - one XP one Vista - printer on XP - Brother Laser & HP Deskjet - | |
| Tom | 12:37:59 | Fairport, NY | XP on ThinkPad - Tbird emails - sometimes the emails disappear | |
| Jay | 12:39:36 | Tucson, Arizona | new machine w/ Vista - trying to play old games | |
| Dan | 12:47:30 | cell | laptop - has XP Pro - wants to clean it - no HP disk - now what? | |
| Brian | 12:54:59 | Conesius, NY | simple stuff - Office only - 262M RAM, W2K v5 SP4 - 85% of C: full - | |
| Len | 12:56:26 | Rochester, NY | can WMP 11 play HD movies w/o additional plugins? | |
| 2007-04-08 - 14 callers | ||||
| Linda | 11:23:51 | Greece, NY | moved to new PC, but can't open stuff w/ iTunes | |
| Chet | 11:27:14 | Irondequoit, NY | XP Pro - too much for the computer he has | |
| Kurt | 11:39:35 | Penfield, NY | Toshiba flash drive - 1 G - stopped working | |
| Mike | 11:48:42 | Victor, NY | how change system name/username | |
| Gary | 11:50:18 | Greece, NY | Firefox - popups in Firefox - | |
| Jim | 12:17:39 | Greece, NY | backing up to external drive - now doesn't recognize it any more | |
| Bill | 12:27:01 | Marion, NY | Vista - AVG - | |
| Sandra | 12:30:37 | Penfield, NY | trying to connect to TurboTax - AOL dialup - will connect to other places - HTTP error 12007 - could not be resolved | |
| Steve | 12:35:30 | Fairport, NY | when start PC - cpudrv status - canot open something... | |
| Kurt | 12:40:08 | Rochester, NY | wants new laptop - new Vista? | |
| Larry | 12:48:41 | cell | unsuccessful in reinstalling IE6 - took off IE7, then went messing - XP - can't proceed because there's an existing version | |
| Roger | 12:49:53 | Rochester, NY | Vista - tutorial? | |
| Mike | 12:57:31 | Perinton, NY | XP Pro from 2K Pro - when open docs w/ apps - they say it's read only | |
| Jim | 12:58:24 | Rochester, NY | one XP license on multiple machines? | |
| 2007-04-01 - 21 callers | ||||
| Mike | 11:12:27 | Rochester, NY | Yahoo Messenger - lost favorites, history, etc. | |
| Mark | 11:25:13 | Fairport, NY | Eudora- business model changing | |
| Brad | 11:28:25 | Victor, NY | from last week, 65GB temp file, new 10 GB file came back | |
| Frances | 11:35:27 | Greece, NY | AVG 7.5 - home no problems, work doesn't update | |
| Frances | 11:36:53 | Greece, NY | Thunderbird - takes 9 seconds to delete email | |
| Tom | 11:49:10 | Rochester, NY | huge file consuming all hard drive space | |
| Paul | 11:50:24 | Rochester, NY | defrag? | |
| Jeremiah | 12:09:46 | Henrietta, NY | PC-cillin? | |
| Steve | 12:11:40 | Rochester, NY | Old Mac, OS 9.2, Outlook Express, opens attachments, computer freezes | |
| Roger | 12:13:55 | Rochester, NY | XP Home, reboot to DOS? | |
| Mary | 12:16:50 | Honeoye Falls, NY | itunes, mp3's, won't transfer to ipod, | |
| Mary | 12:18:09 | Honeoye Falls, NY | Share screen between mac and pc? | |
| Ed | 12:27:44 | Canandaguia, NY | Sony Media Center 2002, DSL, it wanted to download IE7, messed up everything | |
| Bob | 12:30:34 | Greece, NY | wife runs FF and TB, he runs Mozilla, can't run banking in FF | |
| Ken | 12:31:58 | Irondequoit, NY | upgrading computer to Vista 64 - antivirus? | |
| Dave | 12:36:15 | Henrietta, NY | old Mac upgrading to new computer, transfer address book | |
| Lance | 12:38:35 | Rochester, NY | AVG, need tango too? | |
| Ben | 12:49:48 | Fairport, NY | G4 laptop, superdrive died, replaced at AppleStore, can replace hard drive? | |
| Joe | 12:50:41 | Rochester, NY | lost HP director | |
| Dick | 12:56:02 | South Bristol, NY | answer for HP director (conflict with IE7) | |
| John | 12:57:07 | Leroy, NY | backup XP to move to Vista? | |
| 2007-03-18 - 18 callers | ||||
| Ron | 11:18:13 | Rochester, NY | XP Home - scanner - sending text works fine - pictures gives error message - check directory | |
| Henry | 11:25:10 | Brighton, NY | AVG - trying to install - "error: action failed for file avg...." "cannot find file specified" "rollback error" | |
| Alison | 11:26:38 | cell | wants to hard-wire router to an old computer | |
| Herman | 11:28:25 | Rochester, NY | Mac - trying to d/l video thru Dazzle Hollywood DV Bridge - used for years, now wipes out the destination drive | |
| Bob | 11:40:12 | Rochester, NY | svc contract w/ Dell - wants Vista - will Dell support? NO! Why? Have to buy thru them | |
| Pete | 11:49:12 | Irondequoit, NY | XP - planning on new PC w/ Vista - network wirelessly | |
| Joe | 11:59:05 | Webster, NY | new Dell w/ Vista - xfer files - 10 yr old PC - how? | |
| Karen | 12:17:06 | Wayland, NY | porn on her computer - how delete? | |
| Bruce | 12:19:35 | Rochester, NY | XP - getting slower - want to reload XP - had quick restore - lost it - now what? | |
| Thomas | 12:30:00 | Fairport, NY | Vista - 3 PCs - Vista or Linux? | |
| Tom | 12:33:50 | Fairport, NY | carpal tunnel - voice control? | |
| Ron | 12:36:34 | Fairport, NY | XP Home - clean - defrag will not complete | |
| Jack | 12:38:14 | Farmington, NY | Toshiba Satellite - sound problems - intermittent - some emails would have sound, some would not - sent back to Toshiba, now NO sound | |
| Chuck | 12:39:54 | East Rochester, NY | cannot bring up WHAM or any other network station - Narrator on XP? | |
| Joe | 12:49:03 | Rochester, NY | Vista/ME - same? | |
| Dick | 12:55:44 | Brockport, NY | OE - integrated calendar? | |
| Keith | 12:57:00 | Mt. Morris, NY | DVD tray pops out | |
| Ed | 12:58:46 | Rochester, NY | terabyte drives - will need in future | in late 90s bought Sony - Istation - the vista look 10 yrs ago | |
| 2007-03-11 - 17 callers | ||||
| Dean | 11:20:12 | Brighton, NY | netgear wireless router - hooked to desktop - cable feed okay - occasionally dropped wireless connection in the house - happening more & more frequently to all of them | |
| Billy | 11:25:57 | Rochester, NY | IE - Favorites - when click on one, it brings up two windows | |
| Bob | 11:28:55 | Greece, NY | wireless - wep 128 - reset to WEP 64 - what about WPA? | |
| Paul | 11:38:40 | Dansville, NY | update: new monitor that didn't talk to the computer - new vid card worked! | finally in process of setting up network - one talks to the other; the other won't talk to the one - both XP Home Media Center | |
| Julie | 11:40:44 | Webster, NY | JavaScript - laptop w/ XP Norton 07 - | |
| Jim | 11:50:29 | Rochester, NY | AVG - every time restart computer, all the red flags come up & have to redownload it | |
| Jim | 12:14:49 | Victor, NY | mirror server upgrade - Outlook now running from that server - used to be able to typeahead - now has to reinput all the email addresses | |
| David | 12:19:27 | cell | got cellphone modem - want to get satellite - 600-800Kbps now | |
| John | 12:28:13 | Rochester, NY | monitor display - kids fooling around w/ it? lost contrast - almost pastel color - don't see sharp b&w - | |
| Rich | 12:29:10 | Webster, NY | re: Paul | |
| Wayne | 12:30:23 | Rochester, NY | took pix on vaca - video clips - MOV - how put them on DVD to show others? | |
| Lance | 12:32:47 | cell | Dell - win98 - avg bad - can't get out of safe mode | |
| Dario | 12:34:34 | Rochester, NY | W98 - how fix for DST? | |
| Max | 12:37:01 | Brighton, NY | Outlook - XP - Office XP Standard - when shut down, OUTLOOK.EXE - can't shut down | |
| Dave | 12:39:32 | Greece, NY | XP - Norton AV - PC show to boot, hyperlink, shut down | acting up on video | |
| Chris | 12:49:54 | Geneseo, NY | did system restore, but it's not reversible. | |
| Bill | 12:59:09 | Webster, NY | ZoneAlarm - when have mult users, if log onto profile, it loads, but what happens when you log off but leave the machine on? Is it still running? | AntiVIR - never had a problem w/ any computer he's been using | |
| 2007-03-04 - 14 callers | ||||
| Bill | 11:25:31 | Gasport, NY | ext. hd - USB - | |
| Paul | 11:28:46 | Dansville, NY | HP Desktop - new Viewsonic 22" monitor - resolutions won't match up - 1680x1050 | |
| Henna | 11:38:11 | Penfield, NY | laptop - after a bit, screen flashes back & forth & stops working | |
| Joe | 11:48:40 | Pittsford, NY | laptop w/ every AV product | |
| John | 12:06:56 | LeRoy, NY | had to redo XP & redownload the updates - can't change background | |
| Mike | 12:15:52 | Avon, NY | has Firefox - trying to get them to use it, all they know is IE - one PC has gotten some spyware that took over IE - did the Tango - won't clean | |
| Jason | 12:19:09 | Geneva, NY | Norton Security - Mozilla & IE - wife couldn't connect - shut off security w/ AV still on | |
| Bob | 12:21:04 | Greece, NY | Stinger - | |
| Doug | 12:33:19 | Newark,NY | Norton - Ghost | |
| Patty | 12:35:17 | Webster, NY | in spybot - need to pick a site to get updates from | |
| Mike | 12:39:45 | Victor, NY | Podcast? | how do you find out if machine is being remotely accessed? | |
| Bob | 12:49:51 | Greece, NY | Driver IRQ not less or equal | |
| KC | 12:57:10 | Rochester, NY | 40G - 10G, 30G - can resize the partition? | |
| Bob | 13:02:46 | Rochester, NY | 13WHAM.com as home page - comes up great in IE - comes up in middle | |
| 2007-02-25 - 16 callers | ||||
| Larry | 11:11:50 | Ontario, NY | trivia: calculator? | |
| Bill | 11:12:05 | Rochester, NY | trivia: credit card? | |
| Patty | 11:19:09 | Webster, NY | Spybot - update problem | |
| Mary | 11:20:54 | Rochester, NY | television | |
| Jim | 11:26:05 | Greece, NY | trivia: remote control | like to replace heavy laptop w/ smallest, lightest | |
| Jerry | 11:38:08 | Chili, NY | trivia: Laszo Biro invented the ballpoint pen - | |
| Patrick | 11:40:20 | Rochester, NY | trivia: nylon panty hose | domain names hijacked - spammers are using his domain name | |
| John | 11:49:18 | Long Island, NY | trivia: toothbrush! - WINNER!!! | |
| Suzanne | 11:57:35 | Webster, NY | computer shuts down spontaneously - Tango didn't work - STOP 0x000008e | |
| Bob | 12:30:34 | Rochester, NY | IE, Netscape, FF, Opera - which has better 128-bit encryption | Opera password encryption | |
| Leo | 12:39:26 | Webster, NY | thanks - last week re: AVG - now computer won't start - can I put the drive in another computer as the secondary drive and still have access to my programs? | |
| Jeff | 12:54:38 | Ontario, NY | XP/OE - runtime error - this app has requested to runtime to terminate in an unusual way | |
| Jim | 12:55:30 | Irondequoit, NY | which Linux? | |
| Drew | 12:56:47 | Rochester, NY | Ad-aware - Symantec came up w/ a problem every time | |
| John | 12:57:32 | Rochester, NY | Wii - what to protect it on the Internet? | |
| Patty | 12:58:55 | Webster, NY | re: Jeff & Outlook | |
| 2007-02-11 - 14 callers | ||||
| Dave | 11:16:40 | Lyons, NY | Sprint U720 Wireless Modem - trying to set up the connection manager - 1722 error - some sort of Java error | |
| Gator | 11:25:32 | Dansville, NY | modem in Ubuntu | |
| Tom | 11:27:27 | Greece, NY | this is the guy who called from China in April - wireless router - slowing down - doesn't connect | |
| John | 11:41:05 | Penfield, NY | trying to d/l a trial edition of Office - gets 50-60M before it stops | |
| Greg | 11:48:39 | Holley, NY | 3 PCs networked - 2 XPs, 1 98 - every Sunday, he does the Tango on each - if switch accounts, get more hits | |
| Bob | 12:07:54 | Rochester, NY | upgrading to Vista soon (when they send it) - make sure no problems w/ Thunderbird & Firefox - should I back up? | |
| Wendy | 12:19:07 | Batavia, NY | HP - had HD checked for viruses - can't find startup disk - now what? | |
| Steve | 12:30:47 | Brockport, NY | problem upgrading XP Home to XP Pro - was fine until rebooted - AML0ZN7X.SYF | |
| Ted | 12:35:39 | Fairport, NY | BSoD - when start, get IRQL not less or equal to - hardware issue - repartitioned - runs fine on new partition | Ubuntu - DSL - slower running Linux than Windows | |
| Dave | 12:38:29 | Canandaigua, NY | Tried to get Frontier DSL - test says can't - | |
| Jim | 12:45:06 | Henrietta, NY | left PC on all night long - did not shut off, but went blank - had to get it going again - today, opens, but can't get anywhere - ended up w/ BSoD - shut down to prevent damage - wouldn't open in safe mode - IBM ThinkPad | |
| Ed | 12:49:51 | Canandaigua, NY | W98 - hasn't been on the Internet for years - recently gone blind - won't see optical drive - will play games originally on the hard drive, do scan disk, etc. Nothing happens when you put in a disk (CD, etc.) | |
| Ed | 12:58:43 | Hilton, NY | recover files after reformat? | |
| Kirk | 12:59:59 | Spencerport, NY | can't get out of hibernate | |
| 2007-02-04 - 11 callers | ||||
| Dick | 11:28:57 | Fairport, NY | broadband vs. dialup - have to dialup for company - occasionally, when dialled up, can get to Internet through their connection as well. | |
| Bill | 11:39:03 | LeRoy, NY | iMac won't turn on | |
| Dave | 12:15:26 | Farmington, NY | Song Licensing? | |
| Glen | 12:19:27 | Rochester, NY | eTrust Pest Control from Frontier - tried to delete it - HPP block in firewall? | |
| Mike | 12:30:32 | Ontario, NY | Word 2K - cannot access files - fatal exception OD | |
| Gil | 12:33:56 | Rochester, NY | Ubuntu - security? | |
| Jim | 12:37:45 | cell | re: Glen - Jim dl'd Vista - the only problem he had was AOL has taken over IE - Startup - MSCONFIG - services - pest patrol was there???? | |
| Walter | 12:39:49 | Greece, NY | Ubuntu, also - some sites require IE | |
| Mike | 12:49:19 | cell | had 98, was running Works 2000 - now XP - every time he opens a document & changes the date to the current date | |
| David | 12:56:57 | Spencerport, NY | AOL - XP IE7 - can't run AOL - MS C++ virtual runtime error | |
| Frank | 13:03:06 | Rochester, NY | Ubuntu | |
| 2007-01-28 - 16 callers | ||||
| Marty | 11:22:37 | Niagara Falls, NY | W95!!! to Mac - do I need security? | |
| Bob | 11:28:55 | Greece, NY | daughter's laptop - starts shutting down - overheating? - fan's not running - seems to be running, but very slowly | |
| Mark | 11:35:25 | Greece, NY | Website links | |
| Bob | 11:38:40 | Rochester, NY | XP SP2 Laptop - DSL - ZA Pro - Norton AV - if add router | |
| Jeff | 11:49:00 | Canandaigua, NY | trouble connecting machines to main system - worked okay until a couple of weeks ago | |
| Steve | 11:51:16 | Rochester, NY | CA firewall thru RR - computer was on | |
| Gary | 12:15:13 | Lockport, NY | Tiger - annoying problem - when dialup, connection lasts 1 min, 4 secs - then he can get back on and everything is okay | |
| Anthony | 12:17:00 | Rochester, NY | how do you delete the browser cache | |
| Jim | 12:18:40 | Rochester, NY | laptop harddrive problems - IBM laptop - W2K - old HD copied to new HD - when put new one in, still can't see it | |
| Tom | 12:29:34 | Rochester, NY | needs larger DH - needs to back up files - XP Home - | |
| Rick | 12:31:33 | Rochester, NY | have to have iTunes - wants Media Player for default - went and unchecked formats in iTunes - but can't uncheck QuickTime | |
| Bernie | 12:35:33 | Hopewell, NY | HP Desktop - external HD - trying to copy C: to it | |
| Laurie | 12:43:41 | Shortsville, NY | when close out of Web site to go back to desktop - sometimes it freezes | |
| George | 12:47:09 | Pittsford, NY | Ghost - Acronis TrueImage? | |
| Carl | 12:56:39 | Penn Yan, NY | Verizon DSL - can't get online unless use Outlook Express | |
| Jeff | 12:58:53 | Rochester, NY | need wireless print server to add to network - want Mac-friendly | |
| 2007-01-21 - 13 callers | ||||
| Brian | 11:13:06 | Stanley, NY | Compaq w/ ATI Radeon - ATI 2M Tag | |
| Matt | 11:17:19 | Rochester, NY | home built - runs w/ Windows, can't run Linux "can't find file system" droppping to limited shell | |
| Jim | 11:34:15 | Rochester, NY | IBM laptop W2K - backed up w/ Ghost | Thunderbird - can't get into all subfolders | |
| Gary | 11:37:15 | Rochester, NY | Dell - SATA HD - wants a 2nd one for RAID mirror backup - XP Pro | |
| Henry | 11:40:41 | Brighton, NY | McAfee "classic" - auto update - often fails - works manually | Thunderbird - junk mail filter | |
| Larry | 11:50:28 | Irondequoit, NY | 3 old laptops - want to store - W3.1, W95, W98 - what about the battery? | |
| Barry | 12:17:25 | Fairport, NY | Seagate external 160G for backup - what software? | |
| Brian | 12:20:06 | Spencerport, NY | startup - "could not run winlogin.exe - remove reference in registry" | |
| Karen | 12:30:30 | Manchester, NY | Windows Update - express - IE7 - | |
| Roger | 12:33:07 | Hilton, NY | if try open Word/Excel, new doc opens then immediately closes | |
| Lee | 12:51:43 | Perry, NY | XP & Ubuntu Battlefield 2142 | |
| Joey | 12:53:02 | Chili, NY | music in folder - want to xfer to media player - xfer'd to same folder - has 3/4 of same song | |
| Charlie | 12:55:50 | Geneva, NY | Thunderbird - Works is his picture opener - Windows | |
| 2007-01-14 - 17 callers | ||||
| Jamie | 11:13:53 | York, NY | PSP XP WinMediaPlayer - won't recognize the PSP | |
| Patty | 11:21:40 | Kendall, NY | desktop/laptop both same uname/pwd - can see laptop from desktop, but not vice versa - not the firewall | |
| Steve | 11:27:27 | Henrietta, NY | WinPro Laptop - DS_Store | |
| Lynn | 11:34:06 | W. Irondequoit, NY | Dell P4 XP - Tango every Sunday - can't get into Safe Mode | |
| Jeanette | 11:38:28 | Batavia, NY | want laptop - how do we go about that? | |
| Gary | 11:49:08 | Irondequoit, NY | Explorer keeps closing out - can get on, but dies after a while | |
| Mary Beth | 12:14:45 | Niagara Falls, NY | reliability of HD in desktop v laptop?? | |
| Garrett | 12:16:28 | East Rochester, NY | two virus programs fighting each other - when boot, looks for old McAfee | |
| Terry | 12:19:16 | Rochester, NY | new DVD installed - then some files couldn't be played anymore - WMV - MPG fine | |
| Jean | 12:28:21 | Rochester, NY | Stop Sign - now doesn't boot | |
| Bob | 12:30:19 | Rochester, NY | good file shredder program? | |
| Bob | 12:33:06 | Rochester, NY | MSCONFIG for Win2000? Something similar? | |
| Roger | 12:37:23 | Rochester, NY | 3 Compaq Presarios - two in office, one for home use - CD drawers act up | |
| Mark | 12:40:09 | Henrietta, NY | what antivirus program? | |
| Paul | 12:48:31 | Canandaigua, NY | W98 - erratic mouse problem | |
| Robert | 12:51:08 | Bergen, NY | W3.1 - had a clock feature that | |
| Angelo | 12:59:11 | Rochester, NY | after login, get taskbar but no icons for about a minute - also won't shut down | |
| 2007-01-07 - 13 callers | ||||
| Larry | 11:15:25 | Rochester, NY | Win98 - new 22" wide-screen monitor from Westinghouse - when online, window sized right for online, but everything else is stretched | |
| Linda | 11:26:03 | Greece, NY | iTunes on XP - bought 2-part series from iTunes - plays fine on computer, but only get part 1 on the iPod. | |
| John | 11:28:10 | Penfield, NY | uninstalling IE7? | |
| Ron | 11:29:57 | Rochester, NY | XP - DSL - wireless - Adaware, Spybot, AVG - ZoneAlarm? | |
| John | 11:38:01 | Ontario, NY | getting assaulted by the downloader worm - 30 a day | |
| Dave | 12:05:33 | Canandaigua, NY | Suse 10.2 - Samba - both server & client - KDE - trying to open file on a Windows box - | |
| Patty | 12:30:17 | Kendall, NY | wireless home network - XP Pro desktop & laptop - works fine on Internet - laptop can see desktop, desktop cannot see laptop | |
| Virginia | 12:35:59 | Batavia, NY | printer & computer communicating - Compaq ME laptop - Canon BJC55 - can't print - uninstalled printer, got two copies when installed - seems to be completely uninstalled now - went to Canon troubleshooting site - | |
| Burt | 12:42:56 | Palmyra, NY | Thunderbird - newsgroups on UseNet - can't find, miscounting | |
| Craig | 12:44:59 | Greece, NY | T21 ThinkPad - 850MHz - 256M PC100 RAM - wants to boost to 512M - PC133 is 1/2 the price - compatible? | |
| Paul | 12:53:45 | Holley, NY | Answer for Patty from Kendall! | |
| Rick | 12:55:33 | Churchville, NY | guy buying used PC - can he take it somewhere to get checked out? | |
| Rick | 12:59:07 | Batavia, NY | trying to put his harddrive in a new system - XP upgrade orig disk - had the key on the envelope, and lost the envelope | |
| 2006-12-31 - 13 callers | ||||
| Jim | 11:16:32 | Greece, NY | 5 yr old Dell - 2nd 80G drive - not on the Internet - wants to move 10G from C: to D: - how? | |
| Dennis | 11:28:13 | Honeoye, NY | sets system to turn off monitor & power down but not turn off the HD - but runs all the time | |
| John | 11:36:58 | Pittsford, NY | PC w/ AVI files - 7G to 34G - about 200G - trying to move them to a Mac via an external drive - but FAT32 will truncate the files | |
| Tim | 11:45:27 | cell | Norton AV - running out - Tango stuff? | |
| Fred | 11:49:14 | Greece, NY | DSL - speed check - d/l 54K bps - up is 318 bps | |
| Gene | 11:50:57 | Henrietta, NY | Outlook Express - RR - preview pane | |
| Irwin | 12:15:45 | Rochester, NY | Pinnacle Studio Movie box - VCRs to DVDs - VERY slow in rendering - AMD 2600 1.5G RAM - 2x250SATA Raided Nvidia 6600GT w/ 128M | |
| Tom | 12:20:35 | Fairport, NY | used ThinkPad for Christmas - usually listens to Jazz - click to listen doesn't pick it up as MP3 - does a playlist | |
| Norb | 12:31:40 | Fairport, NY | got ads w/ little red Xs instead of graphics | |
| Linda | 12:35:13 | Greece, NY | windows defender service has stopped | |
| Chris | 12:38:49 | Henrietta, NY | duaghter going to college - what should we get? | |
| Jeff | 12:56:41 | Canandaigua, NY | network problem - desktop can't be seen by wireless computers - can see laptops from desktops - printers are on desktop - everything was working until this morning | |
| Bob | 12:58:50 | Rochester, NY | new laptop for Christmas - under add/remove was WildTangent!!! | |
| 2006-12-24 - 10 callers | ||||
| Bill | 11:23:25 | Greece, NY | ProcessLibrary.com - newsgroups don't always mark as read | |
| Jeff | 11:26:50 | Greece, NY | trying to convert PowerPoint to AVI | |
| Bill | 11:51:07 | Honeoye, NY | XP Home - Dell - RoadRunner - Firefox/Tbird - getting a couple popups - "at risk" | why are we using disk drives instead of flash? | |
| Gary | 12:17:12 | Lockport, NY | Mac OSX - OpenOffice vs. NeoOffice? | |
| Leo | 12:28:47 | Henrietta, NY | HP Pavilion Z2000 laptop - when tried to start - light comes on for a couple secs then shuts itself off | |
| Bob | 12:30:56 | Hilton, NY | Windows Media Player - P4 - XP - running movie - only runs about 1/2 way thru then lose pic - sound okay | |
| John | 12:34:48 | cell | cannot remove icon from desktop - movie file from friend - saved to desktop - 0 bytes - can't trash it | |
| Dan | 12:36:26 | Brighton, NY | IE 7 - | |
| Gene | 12:38:50 | Greece, NY | RR - qupdate.exe is trying to access your internet | |
| Dave | 12:58:18 | Rochester, NY | no sound - Win startup tune ok - pinball ok - nothing from CD or movies | |
| 2006-12-17 - 11 callers | ||||
| Kevin | 11:16:41 | Rochester, NY | Symantec DOES auto-update | |
| Dave | 11:51:35 | Greece, NY | laptop w/ DVD - reads/writes CDs, plays DVDs, will not recognize DVD+r to burn | |
| Todd | 12:27:39 | Gates, NY | ||
| Dan | 12:31:58 | cell | how eject external harddrive? | f-i-l just replaced his PC - first one has all his network settings, pix, etc. - pull it off that one? | |
| George | 12:33:53 | Fairport, NY | gets popup to check Registry - says you have to buy a product to fix them | |
| Dave | 12:36:30 | Akron, NY | Ubuntu 5.1 - trying to cut a CD - | |
| Doug | 12:38:35 | Hilton, NY | LimeWire? | |
| Jim | 12:54:20 | cell | ||
| Jason | 12:57:08 | Cell | ZoneAlarm - if leave computer for a while, can't get on the Internet - if shut down ZA, can get back on the net! | |
| Gary | 12:58:14 | Lockport, NY | older eMachine - XP Home - USB 1 - can I throw a card for 2? | |
| Ruth | 12:59:54 | Ontario, NY | XP - user accounts - two - her & husband - guest off - ASP.net - limited account | |
| 2006-12-10 - 11 callers | ||||
| Bill | 11:16:49 | Fairport, NY | XP Home - Live Update - IE7 | |
| Jim | 11:25:38 | Greece, NY | son has Mac G5 - hardly ever use it except for iTunes - would like new computer - PC or Mac? | |
| John | 11:27:43 | Rochester, NY | Dell Inspiron - W2K Pro - wireless | |
| Jim | 11:39:21 | Syracuse, NY | Windows update has stopped working - gets to page, finds updates, clicks, and either can't or won't download them - XP | |
| Aaron | 11:50:01 | cell | 3-computer network - 2 wireless - problem xfering large files between wireless - connection drops | |
| Judy | 12:16:42 | Henrietta, NY | grad'ng RIT this month - been a student since 98! - buying new laptop - HP? - AMD or Intel? | |
| Rick | 12:19:15 | Pittsford, NY | run-time error - | |
| Bill | 12:29:29 | Webster, NY | Adaware only comes with Googlepack??? | computer went down - new power supply - in AM - PC is frozen - mouse, kybd won't work - must recycle - clock keeps correct time | |
| Jeff | 12:32:28 | Canandaigua, NY | put retail XP on a PC - that computer died; want to move XP to another machine | |
| The Lovely and Talented Elaine Francesco | 12:49:56 | Rochester, NY | every parent needs a TV-B-Gone! | |
| Pat | 12:56:54 | Irondequoit, NY | W98 & XP - on 98 - added memory - if boot, the keyboard numlock doesn't turn on | |
| 2006-12-03 - 14 callers | ||||
| Victor | 11:16:15 | Irondequoit, NY | is there a web site that will tell me who lives on my street? | |
| Mike | 11:22:44 | Henrietta, NY | when reboot notepad comes up twice & system error | |
| Rich | 11:27:37 | Darien Center, NY | XP - won't boot - boots on 3rd time - can't open attachments - actually, the system boots, but the desktop doesn't appear | |
| Al | 11:48:34 | Grand Island, NY | XP on P3 - had 40G installed - was running FAT32, now NTFS - has had problems w/ it - ran system repair; it fixed a few things - when try to install new program, puts CD in, lights flash, nothing. Suddenly, after 4-5 mins, it starts up! | |
| Bryan | 11:55:01 | Henrietta, NY | Linux & iPod | |
| Patty | 12:00:00 | Rochester, NY | XP - d/l'd FF & TB - how install? | |
| Wally | 12:23:11 | Honeoye Falls, NY | want to go to Linux - have used it - Mepis, Xandros, Core 3 - PhotoShop? FPSs? | |
| Tom | 12:29:47 | Buffalo, NY | d/l'd IE7 - got a LOT of popup ads - now AdAware won't run | |
| Peter | 12:32:22 | cell | had RR installed yesterday - XP - | |
| Glenny | 12:34:05 | Rochester, NY | IE7 & Norton - | |
| Marty | 12:37:15 | Niagara Falls, NY | has AVG free - when load, says free version has expired | |
| John | 12:39:34 | Penfield, NY | has RR - father-in-law on RR in Syracuse - how support him? | |
| Amy | 12:48:17 | cell | got fed up w/ McAfee - pro AVG - firewall - should I let Symantec LiveUpdate through? | |
| Kevin | 12:50:10 | Greece, NY | Linux & Win on the same machine? | |
| 2006-11-26 - 10 callers | ||||
| Doug | 11:15:40 | Honeoye Falls, NY | Blue Frog - Mozilla - "proxy server is refusing connection" | old Norton - expired - can't remove because expired | |
| Dave | 11:33:31 | Mendon, NY | can't flush the DNS | |
| John | 11:40:12 | Penfield, NY | laptop XP Pro - CA security suite from Frontier - firewall - MQSVC.EXE wants to make connections | |
| John | 11:51:11 | Rochester, NY | 15" Powerbook G4 1G bad hinge | add RAM? | |
| Chris | 12:13:14 | Rochester, NY | IE7 - popup - she upgraded to IE7 - | |
| Mike | 12:18:13 | Buffalo, NY | buying a college student a laptop - no gaming - lots of photoshop 7.0 | |
| Burt | 12:32:38 | Palmyra, NY | gone Linux - Fedora 5 - typing sounds for GAIM? | |
| Rose | 12:52:56 | Gates, NY | how xfer files from old to new computer? | |
| Mary | 12:56:45 | Charlotte, NY | AAA credit card - can only check on IE | | |
| Marcy | 12:58:02 | Rochester, NY | how to deal w/ lying customers | |
| 2006-11-19 - 10 callers | ||||
| Ron | 11:15:57 | Rochester, NY | XP Home - Lexmark 8485 printer/scanner - how make print screen key work? | |
| Brian | 11:39:39 | Honeoye Falls, NY | laptops - upgrade memory - Latitude & Inspiron - PC100 SO DIMMs - what if put in a 133 in? | |
| Jeff | 11:49:58 | Webster, NY | best book re: Windows | |
| Bob | 11:57:56 | Rochester, NY | Windows Defender? | |
| Dave | 12:14:13 | Lima, NY | XP Media Center -> XP Pro? | |
| Lynn | 12:21:40 | Rochester, NY | WinXP, OfficeXP - trying to email word docs | |
| Joe | 12:29:48 | Spencerport, NY | mbrd died - new PC - no speakers - put old ones on - very little volume - bought powered speakers - still a problem | |
| Annie | 12:37:20 | Fairport, NY | pers banking on wireless hotspots? | |
| Dave | 12:40:17 | Greece, NY | XP - told by MS to install 2nd copy of XP on computer - computer asks which you want to use? - new works fine - how get rid of old one? | |
| Dave | 12:59:55 | Henrietta, NY | Santa's coming - looking for new laptop - have 17" HP - want to make the change before Vista comes out - clock speeds? | |
| 2006-11-12 - 13 callers | ||||
| Klaus | 11:24:06 | Trenton, Ontario, Canada | re: call a couple of weeks ago re: couldn't turn the computer on - in his case, the problem was that the button battery died | new computer: upgraded to Firefox 2 on XP - when click on link in email or a Web site he's saved | |
| Margie | 11:27:00 | Rochester, NY | Dell - did the remote control thing - XP Welcome screen, etc. - wants to get rid of that & just boot into user | |
| Thomas | 11:35:27 | Newark,NY | IE7 - "Smart Bridge alert motivesb.exe entry point not found" | |
| Cindy | 11:39:52 | Geneseo, NY | did the Tango - nothing is showing up in the device manager - not in safe mode | |
| Mark | 11:49:38 | Greece, NY | when boot, hangs - Task Manager - Performance Monitor peaks 100% - when reboot "end program dialog" | |
| Joe | 12:13:56 | Pittsford, NY | IE: MS Visual C runtime library buffer overrun detected | |
| Herb | 12:20:12 | Spencerport, NY | latop P3 - put it to sleep - tried to restart - can't find the hard drive - tried to reinstall - pnp install blue screens | thunderbird - two email accounts - wk & home | |
| Al | 12:34:01 | East Rochester, NY | if near PC when on phone (portable), when hang up, stops the transmission online (DSL w/ all filters) DSL cuts out | |
| Joel | 12:39:55 | Rochester, NY | foreign languages - can't get to web site | |
| George | 12:47:57 | Fairport, NY | old PC - how wipe hard drive? | |
| Erik | 12:50:12 | Williamson, NY | WinMediaPlayer11 - did some driver updates - when open WinExplorer - if CD or DVD in drive, can't be read - but WiMP11 works fine - Nero works fine | |
| Barbara | 12:55:09 | Albion, NY | AVG notice - 7.1 discontinued - replaced by 7.5 | |
| Frank | 12:59:59 | Greece, NY | IE7 - scrolls too fast | |
| 2006-11-05 - 12 callers | ||||
| GeneHow's | 11:23:33 | Castile, NY | renew Norton? How's 2007? | |
| Dennis | 11:29:30 | Victor, NY | W98!!! Word problem - several slave forms on the desktop - does "save as" - gets top blue bar starts flashing | |
| Bob | 11:38:14 | Greece, NY | during Tango - when in safe mode, when attempt to run McAfee in Safe Mode | |
| Mike | 11:40:33 | Elma, NY | flip4mac | |
| Paul | 11:55:37 | Irondequoit, NY | actually Paul's wife Bev - did Tango - ran it - connected to Internet, but can't access email or IE | |
| Steve | 11:59:12 | Rochester, NY | Linksys wireless Mac Xeon tower - | |
| Dave | 12:35:18 | cell | Firefox - when search, choices have web sites - if click on any, not able to get to that web site - have to type results in manually - msn search - | |
| Ann | 12:38:55 | Greece, NY | how to disable private browsing in Safari | |
| Tom | 12:48:43 | Naples, NY | RR - starts with 192.x.x.x address, gets changed to 72.x.x.x - what's up? | |
| John | 12:57:04 | Rochester, NY | HP 2.4G - 1G - still runs slowly - opening documents very slow - 15 secs to open Word | |
| Dale | 12:57:54 | cell | 20" iMac - would like to turn monitor on its side & rotate the display | |
| Roger | 12:59:10 | Rochester, NY | firefox toolbar - | |
| 2006-10-29 - 15 callers | ||||
| Marty | 11:13:52 | Rochester, NY | Norton error: internal program error | |
| Ginny | 11:23:17 | Pittsford, NY | software opinion: spyware terminator? | |
| Charlie | 11:28:37 | Spencerport, NY | flash - problem loading - tried to open videos in roadrunner - flv file - can't be opened | |
| Jim | 11:39:50 | Shortsville, NY | danced the tango - afterwards, Ad-aware wants to do a scan on every document | |
| Jerry | 11:49:44 | Penn Yan, NY | Intel iMac - was Adelphia, now RoadRunner - when try to send mail out, can't find an outgoing mail server - just every so often - has the outgoing mail server listed - it's HotMail | |
| Bob | 11:59:57 | Clyde, NY | mouse doesn't work properly - trying to download a delete for search plugins for Firefox - won't scroll - will work in email | |
| Dan | 12:17:58 | Rochester, NY | older PC used for backup - checked the time change - no power tried diff cord, no power going in to the machine - desktop - emachine | |
| Jim | 12:19:15 | Greece, NY | emachine laptop - smoked the OS - wouldn't come up - reinstalled - same problem | |
| Andy | 12:31:11 | Naples, NY | eMac - unplugged - replugged, time/date off - wants admin name/pwd - doesn't accept it | |
| Brian | 12:33:14 | Chili, NY | Firefox - almost exclusively - when log into diff websites for video/audio - missing plugins | |
| Mike | 12:43:43 | Fairport, NY | PC in den - RR -> modem -> wireless router - laptop in kitchen - been getting kicked off on both laptop & PC - does the reboot dance & gets back on | |
| Mike | 12:47:00 | Irondequoit, NY | default page is hijacked | |
| Josh | 12:49:51 | Greece, NY | 250G HD - when try to start up - NTLDR.DLL missing | |
| John | 12:57:25 | Rochester, NY | how set up folder to put files? | |
| Tim | 12:59:53 | Spencerport, NY | wireless laptop & router - at college, it's fine - home, sometimes good, sometimes X, but still can access okay | |
| 2006-10-22 - 18 callers | ||||
| Victor | 11:11:16 | Irondequoit, NY | 2 PCs networked - no blocked intrusions on ZA - wireless router | |
| Barry | 11:19:45 | Pittsford, NY | Win iTunes - used well over a year, bought hundreds of songs - upgraded to QT7 - now can't get anything to run, install, work error: one of registry keys could not be opened - check to see if you have permission | |
| Gary | 11:25:47 | Greece, NY | security - Frontier DSL - Tango - Norton - switched to AVG - sometimes AVG seems to interfere w/ capability to get into email - uses both IE & Thunderbird | |
| Dawn | 11:28:18 | Brighton, NY | 2 mo ago airport extreme - worked fine up to 2 wks ago - sometimes no signal - sometimes full signal, sometimes one bar PowerMac??? 10.3 | |
| Josh | 11:39:46 | Rochester, NY | bought new sound card - old had driver problems - computer froze, got BSoD | |
| Bert | 11:49:00 | Palmyra, NY | xUbuntu - cannot connect to Internet | |
| Gene | 11:50:39 | Greece, NY | removing Kodak EZ Share - when open a picture file, still see Kodak icon | |
| Jack | 11:57:27 | Waterloo, NY | desktop & laptop - XP - RR - Firefox & IE - ESPN Website - laptop on IE - | |
| Tom | 11:59:56 | Rochester, NY | 64-bit dual processor - PC-cillin - McAfee - | |
| Mike | 12:19:53 | Buffalo, NY | replaced CPU & heat sink - games for 3-6 hours - big diff in CPU temp between gaming & idle | |
| Mike | 12:28:56 | Webster, NY | wireless - laptop cannot find it as of yesterday - unplugged, replugged - can find other wireless network; just not his | |
| Charlotte | 12:31:50 | Conesius, NY | Firefox - printing - DSL - when go to print, get normal response on computer, but nothing prints | |
| Phil | 12:35:31 | Canandaigua, NY | Dell Latitude C610 laptop - caps lock blinks 10 times - then quits | |
| Matt | 12:40:06 | Rochester, NY | virus burst | |
| Jeff | 12:50:08 | Seneca Falls, NY | SONY camcorder - laptop w/ Pinnacle Studio 9 - can copy video to memory stick, convert to MPEG, put in computer. Direct video to the laptop - firewire | |
| Dick | 12:54:45 | Rochester, NY | Website - hacked - | |
| Marty | 12:57:09 | Niagara Falls, NY | laptop power issue - gets halfway into loading & freezes solid | |
| Art | 12:59:56 | Rochester, NY | thinking about new PC - has XPSP2 - doesn't want to reload everything | |
| 2006-10-15 - 14 callers | ||||
| Stan | 11:14:51 | Pittsford, NY | monitor stopped working? | |
| Ray | 11:23:04 | Rochester, NY | Gateway - XP - sits @ GW logo screen - can hear clicking - "hard drive not found" - boot failure | |
| Linda | 11:27:20 | Greece, NY | concern - have to have work done on computer - has iTunes - videos, etc. - CopyPod | |
| Dave | 11:36:50 | Bath, NY | dict not working in Word - everthing went to heck - working now - getting messenger errors | |
| Dave | 11:40:07 | Lima, NY | HP Pavilion ZT1135 - sound cut out - none any more - drivers say it's working properly, vol unmuted | |
| Bob | 12:11:46 | Conesius Lake, NY | desktop - shut down - start up - nothing - checked everything - still nothing | |
| Art | 12:13:39 | Rochester, NY | yes - take computer to a pro! laptop had loud fans - when went to clean it, fried the processor | how difficult is it to take it out of the old laptop to make it portable? | |
| Dale | 12:17:44 | Rochester, NY | boot up probs - system slowed down - Win said update - turned off PC - turned on - "windows loading" - checking file c: - fat32 - verified - no probs - restarts again | |
| Ken | 12:25:29 | Penfield, NY | took apart son's computer to clean out - did 2 case fans, CPU, power supply, video - stays on for about 4 secs then shuts down | |
| Amy | 12:28:14 | Caledonia, NY | only dialup avail - very frustrating | |
| Lynn | 12:34:17 | Clymer, NY | firefox - he deleted everything on firefox - how copy bookmarks? | old HP w/ 98SE - ZoneAlarm wouldn't work - | |
| Jim | 12:38:25 | Fairport, NY | new Mac Pro - playing w/ BootCamp - wireless kybd - Mac side detects it - on Windows, have to cycle kybd several times to get it recognized | |
| John | 12:52:37 | Rochester, NY | new laptop - how best prep old machine for conversion? going to be done by vendor | |
| Tom | 12:57:04 | Pittsford, NY | Palm Pilot - Act! - mail merge - what if want to put all on home PC? | |
| 2006-10-08 - 14 callers | ||||
| Jonathan | 11:16:22 | Pittsford, NY | PC - if leave on for too long, turns off & very hard to restart - on/off button - can you use that to turn it off? | |
| Paul | 11:26:42 | Syracuse, NY | WinMediaCenter 2004 - crashed - needs new computer - basic stuff - digital camera - music - XP Pro | |
| Tom | 11:39:35 | Rochester, NY | XP - can't get to a DOS prompt - type in CMD - "not a win32 application" | |
| Jim | 11:48:56 | Irondequoit, NY | was fooling around - QuarterDeck - starts checking computer, and has changed everything over to "Windows NT" | |
| Keith | 11:55:58 | Victor, NY | Google Sketch - free! | |
| Tom | 12:00:04 | Wolcott, NY | boot up - when press power button, seems to go to CD, then nothing happens... hit reset, get post beeps... do that a lot, then it starts to DOS windows - checksum bad - attempt at overclocking - working until last week | |
| Dave | 12:16:23 | Rochester, NY | xfer'd all video to DVD - 50 of 'em - shelf life? | |
| Jay | 12:17:54 | Farmington, NY | Toshiba laptop - hangs - safe mode - hands at agp440.sys | |
| Grace | 12:27:39 | Ontario, NY | XP - DSL - he took that off - she reinstalled her DSL wireless - no sound | |
| Michael | 12:31:42 | Elma, NY | not on the Internet yet - can I put an OS on a USB drive & use that? | |
| Chris | 12:36:36 | Penfield, NY | what's easiest, most versatile, least memory intensive way to back up your hard drive | |
| Doug | 12:39:36 | Rochester, NY | archival CDs/DVDs - Kodak Gold - do they make a printable DVD? | 1.5GHz 1GRAM - | |
| Rich | 12:49:38 | Rochester, NY | 3 PCs networked - 98, XPHome, XPMediaCtr - Works database - couple of docs to print - margins are diff on diff computers - one printer shared on network | |
| Ken | 12:57:03 | Shortsville, NY | randomly shuts down & reboots - when running video | |
| 2006-10-01 - 14 callers | ||||
| Steve | 11:17:58 | Rochester, NY | high-speed access - over quota in mail - get that often | |
| Paul | 11:37:00 | Fairport, NY | son screwed up Mac laptop - do I need to reinstall? How? | |
| Dave | 11:40:22 | Webster, NY | blue screen flashes on boot - error says memory has been changed - menu - nothing works | |
| Josh | 11:48:54 | Oakfield, NY | how to forward a port? | |
| Chris | 11:58:23 | Atlanta, NY | system startup is slower - files are cryptic... | |
| Ron | 12:11:59 | Webster, NY | when open small pgm like Calculator, opens in specific place - change? - some Web content shows up crowded on the left - change? | |
| Lou | 12:15:34 | Fairport, NY | when log into IM, AIM service can't be reached | |
| Frank | 12:17:51 | Gates, NY | Windows Update - error 0X8DDD0002 | |
| Anthony | 12:21:53 | Rochester, NY | fonts - how remove? | |
| Barb | 12:32:40 | Marilla, NY | 5 updates from MS - neglected? one is for security issue on multicase, VML, memory corruption, filter manager - good? | Spybot - MS security disable? also firewall | |
| Landon | 12:36:56 | Rochester, NY | Mac OS X - WebDAV file system - Ctrl-K should bring that up - can get into certain folders, other no w/ warning message - continue to get warning message until reboot | |
| Ted | 12:39:29 | Churchville, NY | in LAN status - activity monitor - lots of G sent - turned off QoS | |
| Jay | 12:50:08 | Brighton, NY | backups w/ ext HD | |
| Justin | 13:00:05 | Rochester, NY | built pC - one out of every 5 times, monitor doesn't work - goes into hibernation mode - needs to restart until it works | |
| 2006-09-24 - 13 callers | ||||
| Patti | 11:24:01 | W. Henrietta, NY | Nano - 8 mo - iTunes recognized it - new video iPod - loaded new software - won't recognize it in iTunes - even the old Nano isn't recognized - unloaded all software, reloaded new - still nothing | |
| Brian | 11:25:35 | Honeoye Falls, NY | wireless - wanted wired - can't find Win98 CD | |
| Chris | 11:45:21 | Rochester, NY | had virus - fixed it - what clued him in was that the PC would hang on boot | |
| Keith | 11:50:29 | Farmington, NY | in-home network laptop & PC - laptop can see everything - PC can't see the laptop | new PC - came w/ HP printer w/ Vivera ink - better? | |
| Ginny | 12:05:27 | Pittsford, NY | ||
| Bob | 12:13:28 | Buffalo, NY | MSWorks - HP Printer - when go to print, box says out of memory - XP | |
| Tony | 12:17:56 | East Rochester, NY | kybd not working properly - dif kybd, same thing - would not reco floppy on boot | |
| Glen | 12:29:40 | Penfield, NY | will new Mac laptops boot up in Windows? How does the disc work? | |
| Brian | 12:32:05 | Fairport, NY | new power supply prevents him from hearing AM radio | |
| Brett | 12:34:42 | Newark,NY | 2 computers, router, wants to network them - how? | |
| Howard | 12:37:03 | Rochester, NY | re: Glen - more he talks to ppl about switching to a Mac, the more confused he gets - on new iMacs, if I don't want to see Windows, how do I get my PC to work? | |
| Tom | 12:56:29 | Penfield, NY | home network w/ 4 computers - 2 wireless - lost the 2 wireless from the workgroup - can't see them | |
| Matt | 12:58:10 | Canandaigua, NY | school district - PCs - want iMacs - compatible? | |
| 2006-09-17 - 17 callers | ||||
| Linda | 11:25:30 | Greece, NY | partypoker.net - changed password - get blank screen says done - | |
| John | 11:28:01 | East Rochester, NY | Sound problem - sometimes just goes away - have to log off/on or restart | |
| Mike | 11:38:27 | Springwater, NY | DSL .Mac undeliverable | |
| Steve | 11:39:36 | Rochester, NY | Euchre on Yahoo! - applet info at bottom of screen | |
| Phil | 11:47:47 | Greece, NY | when's the next Frontier Seminar | |
| Rob | 11:51:17 | Pittsford, NY | default admin for small business - 6 boxes & relatives all over the country - XP Home - should not d/l SP1? | |
| Roger | 11:55:24 | Rochester, NY | on scanned documents, if select an area to copy into something else, it doesn't always come out right | |
| Chet | 11:58:37 | Rochester, NY | Time Warner, AOL - computer is slow - Gateway 2000 - 320M, 330 MHz??? XP | |
| Heather | 12:15:30 | Penfield, NY | Toshiba - XP - takes 10 mins to shut down | |
| Dick | 12:18:53 | Spencerport, NY | Nero - photo CD - works fine for him, won't work for buddy | |
| Brian | 12:19:30 | Rochester, NY | how convert MP3 to WMA? | |
| John | 12:28:24 | Canandaigua, NY | Media Edition - screen scrambles & freezes every few days - have to reboot - sometimes it comes back | |
| Patrick | 12:31:44 | Batavia, NY | wants to record some stuff on the computer - putting together a presentation for a class - Web sites, docs & spreadsheets | |
| P.J. | 12:35:22 | Penfield, NY | WinPro - w/ no new programs installed - freezes - danced the Tango - | |
| Bill | 12:39:34 | Rochester, NY | wants to build his own - which MB & proc? | |
| John | 12:51:15 | Fairport, NY | XP - used to have something at the bottom w/ a Microphone - it's gone | |
| Jonathan | 12:59:43 | Pittsford, NY | Lotus Notes - does it have the ability to keep a database of clients? - is Lotus Notes a contact Management program? | |
| 2006-09-10 - 20 callers | ||||
| Ian | 11:12:37 | Adam's Basin, NY | Dell laptop - XP - stays on shutdown page | |
| Steve | 11:21:03 | Rochester, NY | XP - when shutdown, XPCOM | |
| Roger | 11:24:09 | cell | XP Home upgrade - everything freezes, but can move the mouse, then goes blank, and stuff reappears - can use it - happens once ever minute | |
| Ingrid | 11:27:55 | Fairport, NY | Dell Dimension - does not want to boot - XP screen comes on & just sits there - can't turn off - worked w/ Dell tech - unplugged, did stuff in MSCONFIG - worked for about a week or so, now does the same thing - seems to work in safe mode | |
| Mary | 11:36:40 | Charlotte, NY | Thanks! | |
| Bruno | 11:39:36 | Greece, NY | modem card - can answer phone while online - sometimes works, sometimes doesn't | |
| Bob | 11:48:56 | Rochester, NY | Winbook laptop Win3.1 - no CD - where get 95 on floppy or Linux on floppy? | |
| Bill | 11:49:56 | Buffalo, NY | HP Pavilion - want to upgrade memory - 2 slots w/ 256M in each | |
| Patricia | 11:54:50 | Rochester, NY | Happy Birthday | |
| Bob | 11:56:11 | Greece, NY | OpenOffice.org - runs on just about everything | |
| Tom | 11:58:04 | Rochester, NY | ME - can't defrag - ran Tango - 10 times - | |
| Brian | 11:59:56 | Honeoye, NY | wireless router - works great - addition on house - put desk in basement - signal's terrible | |
| Gerry | 12:13:15 | Rochester, NY | advice to Ingrid: spysweeper & ewido | |
| Dave | 12:35:14 | Ontario, NY | computer continually churns - HD light on, when shutdown, slow to do so, processes shows 97-8 idle - has run Tango - XP - 2.5G | |
| Chris | 12:38:23 | Rochester, NY | drive imaging software - Ghost seems to be bloated | |
| Adam | 12:49:01 | Rochester, NY | Tax Prep sftwr - fiscal yr 2005 - | |
| Bob | 12:49:52 | Victor, NY | Win98 - what protection software can I buy? | |
| John | 12:55:43 | Penfield, NY | Presario 2700 Laptop XPHomeSP2 LinkSys wireless - hibernate at night - when come out of hibernation, fails to recognize the wireless card | Acronis - has file backup feature | |
| Dan | 12:56:42 | Rochester, NY | Presario Laptop - HD Dead - new on in - want data off old one - 8 yrs old | |
| Mike | 12:58:57 | Rochester, NY | laptop worked yesterday - went on Internet & it "went crazy" | |
| 2006-09-03 - 14 callers | ||||
| Jonathan | 11:28:05 | Pittsford, NY | wireless router - 2 laptops & another PC - got Dell Latitude - doesn't run very fast | |
| Dick | 11:36:51 | Rochester, NY | XP IE6.1 - can't get to Web sites thru IE | |
| Billy | 11:38:55 | cell | has bogus WinMediaCenter - bought legit version | |
| Brian | 11:40:01 | Rochester, NY | cable modem for 8 yrs - recently they replaced it - LinkSys needs to be reset daily - release/renew | |
| Marty | 11:54:53 | Niagara Falls, NY | iMac - won't recognize wireless router - WEP key | |
| John | 11:58:22 | Henrietta, NY | W2K - like to chat in Yahoo! - every once in a while won't let him in - click here to wait a little longer or go back | |
| Eric | 11:59:56 | Hilton, NY | XP Home - RR - ezTrust - infection can't get rid of - Thunderbird | |
| Brian | 12:20:23 | Rochester, NY | server problem - thought it was a virus - turned out to be bad capacitors on the motherboard! - pervasive on Dells & some others | cleaning basement - box of cassettes - played very well - | |
| Lou | 12:32:39 | Rochester, NY | new listener - bought new Toshiba - didn't use it for a couple of months - now it only says "Welcome to Toshiba." Took it to someone who works for son who does PC work - says motherboard burned out. | |
| Lance | 12:36:01 | Penfield, NY | Tango - finds infected file in Thunderbird trash - stays until reboot | old OSs - DOS calendar program - works fine w/ 98 - tries to print to dot matrix printer w/ PRN: | |
| Bob | 12:39:42 | Pittsford, NY | external HD for backup | |
| Mike | 12:53:09 | Buffalo, NY | re: Dell capacitors - anyone who has a Dell desktop coming off warranty, have someone take a look at it re: capacitors | pet peeve: | |
| Jim | 12:56:42 | Bath, NY | older HP - hasn't been used in a year - plugged in all along - in Win Explorer - can't copy to floppy or ZIP | |
| Ed | 12:58:26 | Wellington, Ontario | Zoom Text w/ XP - using Firefox, etc. - will there be any conflict? | |
| 2006-08-27 - 17 callers | ||||
| Mark | 11:15:09 | Spencerport, NY | Yahoo! Mail - could not login - opened new account - THAT one wouldn't let her in either after a few hours - her personal info was different - it was changed, too! | |
| Bob | 11:25:23 | Irondequoit, NY | Alienware laptop XPSP2 - after a while, mouse clicks don't work - still moves, but no clicks - it's a touchpad | |
| Bill | 11:28:05 | Rochester, NY | desktop - laser - RR - router - laptop - laptop can't print | |
| Don | 11:40:20 | Pittsburg, PA | file folder on desktop - right-click - send to - mail recipient - doesn't open email | |
| Ron | 11:50:51 | Rochester, NY | backing up - what's the best way? | |
| Bill | 11:56:33 | Pittsford, NY | digital camera - short .mov video - wants just the audio - how? | |
| Steve | 12:00:19 | Rochester, NY | son taking laptop to college - how protect? | |
| Jerry | 12:16:03 | Penn Yan, NY | switched to Intel iMac - no Adobe Photoshop 2 - equiv? | |
| Brian | 12:19:14 | Spencerport, NY | dell desktop winxp - started getting the login screen - no password, but why is he getting that prompt? | |
| Sal | 12:29:14 | Fairport, NY | login - Mac OS X - mail starts up w/ system - can have it hide - but it won't hide | |
| Andy | 12:33:19 | Bloomfield, NY | new PC - came w/ McAfee AV - activated it - also have Norton - which is better? | |
| Richard | 12:35:47 | Rochester, NY | email dead - AVG says it's functional - no error message - | |
| Frank | 12:38:21 | Rochester, NY | Dell Dimension Desktop - DVD keeps opening | |
| Al | 12:40:10 | Austin, TX | Freeflow Software comes w/ Xerox multifuncs | |
| Keith | 12:49:44 | Batavia, NY | iPods - Nano 4G ~$250 30G for $50 more - which? | |
| Richard | 12:56:42 | Penn Yan, NY | was working, shut down, when powered up, fans move a bit them stop | |
| Kim | 12:59:11 | Hamlin, NY | CD XP Home SP2 - won't recognize disc in drive - DVD works | |
| 2006-08-20 - 12 callers | ||||
| Chuck | 11:15:50 | Web | W2KPro registry "not working correctly" - clean install? - external drive - wants to copy IE favorites & email to it | |
| Bob | 11:28:01 | Pittsford, NY | backup - after creating a doc, back up? is it an ongoing process? what am I recovering if I create a recovery disk? | |
| Michael | 11:37:59 | Clarion, Iowa | tdurl.com/y - his talk show list - old equipment that W2K & XP can't recognize? Grab a program like VMWare, load old OS (98), activate the ports, and there you go! | |
| Mike | 11:43:11 | Buffalo, NY | abit KW7 motherboard - reports right proc, mem, then freezes "press F2 to setup" | |
| Bob | 11:53:04 | Rochester, NY | HP printer - when scan, the data are altered - formatting is changed - size, columns, etc. | |
| Lance | 12:16:54 | Rochester, NY | new XP on Acer notebook - trying to run DOS programs - how print to prn:? | |
| Marty | 12:23:39 | Niagara Falls, NY | Ubuntu | |
| Jim | 12:34:40 | Louisville, Kentucky | stumbled on us - love it! | 10 million procs start up w/ PC - how can I see what's starting? Which should we allow? | how do these things start up? | |
| Jerry | 12:47:30 | Henrietta, NY | new MacBook w/ SuperDrive - read 8x, write 4x - speed of the medium? | |
| Mary | 12:51:12 | Mumford, NY | "this copy of Windows is not Genuine" | |
| Tom | 12:56:53 | Rochester, NY | installing new CD drive - how set jumper? | |
| Matt | 13:00:13 | Pittsford, NY | correction: Jim from Louisville - MSCONFIG is confusing - autoruns from SysInternals - much more extensive | |
| 2006-08-13 - 10 callers | ||||
| Rick | 11:24:48 | Churchville, NY | Norton ran out - go to Mozilla & download safely? | |
| Frank | 11:26:34 | Rochester, NY | upgraded to XP from 98 - had bad install - set up FAT32 - reformatted - license | |
| Dave | 11:39:28 | Greece, NY | Linux - Windows easier | |
| Andrew | 11:49:29 | Rochester, NY | Ambrosia Software! -> people get a license code - if don't enter it, they have to get an updated code - they keep log - over half are pirated | |
| Burt | 12:18:15 | Palmyra, NY | Linux - load Linux on a machine while Win still on? | |
| Rhonda | 12:29:07 | Geneseo, NY | trying to update Ad-Aware - when updates, freezes | |
| Dave | 12:32:37 | Rochester, NY | MBR infection - W2KPro | |
| Bob | 12:34:23 | Pittsford, NY | HP 8230 laptop - recovery disk - files waiting to be written to CD | |
| Barbara | 12:36:54 | Albion, NY | trying to read ecard - need plugin - took 12 hours - still not done - went into control panel - adobe - update? | |
| Gray | 12:39:33 | Farmington, NY | Mac - autorun CD??? | |
| 2006-08-06 - 16 callers | ||||
| Karen | 11:16:38 | Wayland, NY | new PC - how protect? | 6 mo ago - going thru files - loaded w/ porn | |
| John | 11:27:53 | Pittsford, NY | audio to PC -> convert to digital externally or internally? | |
| John | 11:37:43 | Greece, NY | Mac Performa 6300 CD - need to change battery - self? | |
| Trudy | 11:39:44 | Greece, NY | popup - spy subtract | |
| Ginny | 11:49:48 | Pittsford, NY | AVG vs Norton - can download & try while have another AV on your system? | |
| Jeannie | 11:52:05 | cell | Road Runner to Mac - she has PC laptop | |
| Keith | 11:59:55 | Farmington, NY | Google Earth - didn't work on laptop - works great on desktop | router: w/ home net, can share files | |
| Scott | 12:19:49 | Geneva, NY | CD burner in HP pavilion - works in other PC, won't work in HP | |
| Lauren | 12:28:19 | Penfield, NY | deleted a word file from a flash drive | |
| Terry | 12:32:27 | Rochester, NY | Tango Problems | |
| Len | 12:35:47 | Fairport, NY | looking for new iMac - has old 98 machine - would like both machines on the net - Frontier - | |
| John | 12:44:12 | Bloomfield, NY | new HD - got a worm while reloading - Dell 8200 XPSP2 AgoBot.ch | |
| Dave | 12:49:55 | Lima, NY | Pavilion laptop - overheats - idles at 50C - goes to 70s when used - fan always on & off | |
| Bob | 12:54:25 | Livonia, NY | checksum area - date is very wrong | |
| Marcy | 12:56:49 | Rochester, NY | fed up w/ Publisher - PagePress - way better than Publisher - under $100 | |
| Bob | 12:59:05 | Webster, NY | Media Center PC - every once in a while loses ability to watch TV on it - can d/l guide - video error | |
| 2006-07-30 - 13 callers | ||||
| John | 11:27:53 | Greece, NY | Performa 6300CD - how increase memory? | |
| Steve | 11:38:30 | Webster, NY | re: Tango CD - getting laptop for school - before connect to Internet, want to get the CD - what's best way? | |
| Vito | 11:40:38 | Chili, NY | building new HD w/ XP - IrfanView 3.98 - when open jpeg, seems to be VGA mode | |
| Bob | 11:54:10 | Greece, NY | XP - missing Word feature - attempts to load feature - get disk & load it - he does that - happens 4 out of 5 times he starts Win | |
| Dennis | 12:11:39 | Honeoye, NY | HP Office Jet D145 - intermittent scanner failures - un/plug is their fix - doesn't work - un/reinstalled - HP says don't use surge protector | |
| Sue | 12:14:36 | Geneseo, NY | only dialup - been researching - what's the best option? | son has new Dell - college says it needs to have Ethernet - does it? | |
| Tom | 12:18:00 | Niagara Falls, NY | PC keyboard - get gunky & sticky after a while - dishwasher? | |
| Keith | 12:32:47 | cell | re: washing components - flushed his pager | can the average person change the fan in a laptop? change the RAM? has Works - likes it - | want to turn video tapes into DVDs - HP Media Center - how? | |
| Bruce | 12:35:35 | LeRoy, NY | Media Center - lifedrive not compatible | |
| Jeff | 12:40:32 | cell | re: Keith's Q - | |
| Jim | 12:49:27 | Webster, NY | 3 yr old Dell 2.4G P4 533 bus - socket 478 - higher front side bus speed processor work? | |
| Gerry | 12:57:10 | Rochester, NY | Music Match - keeps doing strange things - won't close, etc. - error, need to reload - have system disk from Dell | start thing at bottom - round funky thing - google desktop search | |
| Armond | 12:58:29 | Farmington, NY | hit F10 system recovery button - nothing current | |
| 2006-07-16 - 14 callers | ||||
| Andy | 11:25:02 | Rochester, NY | W2KPro - does the Tango - Norton System Works - home page redirected to MSN.COM - won't fix - did the Tango | |
| Chris | 11:28:33 | Canandaigua, NY | can't download Adobe Reader error 1316.A | |
| Rod | 11:37:58 | Rochester, NY | ZA - window for updates - wants to save updates into file | AC in bedroom - also computer on same outlet - when AC kicks on, will there be a drain on the power supply | |
| Lauren | 11:40:02 | Greece, NY | Lauren | |
| Keith | 11:48:53 | Farmington, NY | re: Ron - figure out the watts of the AC, divide watts by volts (120) which gives the amps - add up all the amps on the line & look at your breaker | do you have to dance the Tango in every user login? | |
| Sam | 11:59:51 | Greece, NY | what's a good computer to buy? | |
| Dan | 12:17:21 | Colesville, NY | W98SE - ZA update - won't work because it's 98 - | |
| Edgar | 12:20:52 | North Chili, NY | Inspiron - won't recognize it's plugged in | |
| Dave | 12:30:08 | Perry, NY | W98SE - finally networked w/ XP laptop - when startup SE, error 5733 - Protocol Manager | |
| Matt | 12:32:42 | Rochester, NY | Dad crashed hard drive - HP recovery disk - when reboot, "needs DLL files for kernel" | if put own corp copy on? | |
| Kip | 12:35:54 | Webster, NY | HD problem - Mac LC3 - sad face - won't start | |
| Monty | 12:39:29 | Rochester, NY | did restore from external HD - XPHome - program still didn't work - next day, booted normally, but no start, no icons, no desktop - reloaded XPSP1 - did repair - no problems | |
| Ross | 12:51:42 | Rochester, NY | ftp.bat.downloader virus | |
| John | 12:59:47 | Fairport, NY | loves DSL! Popcorn.net - | |
| 2006-07-09 - 19 callers | ||||
| Victor | 11:13:21 | Irondequoit, NY | 41 emails about eBay - saying you've listed purses for sale | |
| Bob | 11:19:06 | Buffalo, NY | d/l'd Norton 2006 - took 2002 out - can't send email or anything | |
| Bob | 11:33:52 | Pittsford, NY | HP Laptop - 8280 - | |
| Melissa | 11:37:41 | Rochester, NY | little sister's computer - Dell Inspiron 1150 - warranty gone a year - trouble started 6 mo ago - DVD/burner not recognized - could not listen, burn, nothing - iTunes - started running very slow - 11,000 songs - getting really hot | |
| John | 11:41:15 | Canandaigua, NY | Norton 2006 - Windows Restore & GoBack on simultaneously | |
| Tom | 11:51:30 | Penfield, NY | Ubuntu - trying to get the live disk to drive - ThinkPad P3 500 | |
| Richard | 11:57:06 | Angelica, NY | Mac - had Street Atlas | |
| Barbara | 12:03:54 | Albion, NY | WinME Dell - abandoned by Microsoft! What to do? | |
| Ron | 12:13:21 | Webster, NY | Dell - tower sounds like it's in overdrive - green lights - one stays on, the other blinks, when go to close down, hourglass stays on - Windows XP | |
| Lance | 12:15:11 | Rochester, NY | new laptop - XP Pro - want to run some old DOS programs | |
| Ronald | 12:20:04 | Rochester, NY | Gateway - 2 wks old - powerpack had to be replaced - gets really hot & shuts off - the problem is back - desktop | |
| Tom | 12:31:11 | Wolcott, NY | crashed - reloading - Media Players - | |
| Mike | 12:33:24 | Webster, NY | trying to control startup programs on Dell laptop - MSCONFIG - XP | |
| Fred | 12:35:22 | Penfield, NY | stinger safe? | |
| Jeff | 12:43:06 | Rochester, NY | build new PC - Athlon 64 - ordered Win64 - a lot of the drivers won't work, a lot of his programs won't work | |
| Joe | 12:45:41 | Buffalo, NY | 64-bit Linux | switching advice - one or two Win apps - WINE or PC emulators like QEMU | |
| John | 12:47:59 | Fairport, NY | AMD64 - trying to load Linux - d/l'd it to ISO | |
| Bob | 12:50:08 | Fairport, NY | run spybot regularly - finds the same over & over | |
| Joe | 12:59:12 | Rochester, NY | Vista - free VoIP phone in it? | |
| 2006-07-02 - 18 callers | ||||
| John | 11:15:54 | Webster, NY | IBM ThinkPad 600e - case broke - looking to replace it - choices very confusing - PowerPoint - need speed - where to go? | |
| John | 11:26:01 | Gates, NY | ext HD - XP Pro - was recognizing it as Drive E - thumb drive - now thinks it's drive F | |
| Dave | 11:32:12 | Hilton, NY | Gateway AMD 1.1G 5-6 yrs old - 768M - clean regularly Google Earth crashes machine - 64M Nvidia | |
| Dave | 11:35:44 | Greece, NY | danced the Tango - got CWShredder - run in safe mode? | |
| Carl | 11:38:47 | Fairport, NY | WinME - Tango helped - AMD Duron - still very slow - 128M RAM - Registry Mechanic - lots of games were on it | |
| Paul | 11:41:45 | Brighton, NY | when shut down - Thor Conn Wnd CLass | |
| Drew | 11:44:48 | Perry, NY | wireless laptop - "new wireless network detected - what do you want to name it" - named it home - now has few | |
| Phil | 11:51:18 | Rochester, NY | want new PC - wait for new Windows - and new chip | |
| Fred | 11:54:29 | Bergen, NY | HP Pavilion - bought printer - XPPro - can't get it to do anything | |
| Harold | 11:59:06 | cell | 58 yr old - only have one cuz small business man - Presario - Norton thing on there - keeps coming up on screen - SYM attack - got to close the program - can't remove it | |
| Steve | 12:16:08 | Orchard Park, NY | trying to install Firefox on 64-bit computer - NVidia GForce 6400 - cutting off part of the box in order to install | |
| Angelo | 12:20:04 | down in Georgia | had good success with the Apple folks - they say it's the directory structure, and he's getting Disk Warrior - tech said Disk Warrior is "infallible" | |
| Jack | 12:34:24 | Pittsford, NY | Firefox - when go to some Web sites, can't find it | |
| Nick | 12:35:59 | Spencerport, NY | wife wants to download a game from Pogo.com - according to Google, it's okay | |
| Bill | 12:45:23 | Henrietta, NY | error loading explorer.exe - must reload Windows | |
| Dar | 12:46:25 | Toronto, Ontario, Canada | re: Carl | |
| Brian | 12:48:07 | Caledonia, NY | AOL - getting bouncebacks for email she never sent - also addresses she's never put in | |
| Justin | 12:57:27 | Henrietta, NY | downloading - caught in P2P | |
| 2006-06-25 - 14 callers | ||||
| Barry | 11:15:32 | Pittsford, NY | Dell - bought used - just out of warranty - would like to get the restore disk - how get one? | |
| Clyde | 11:24:30 | Rochester, NY | virus - redirects home page to a "security" site - popups window re: "security" antispywarebox.com | |
| Linda | 11:28:01 | Greece, NY | laptop to play poker online | |
| Lori | 11:44:11 | Albion, NY | Dell desktop XPHome - registry file failure C000218 | |
| Mark | 11:48:45 | Irondequoit, NY | DVD ROM drive - how hook up? - audio need Y jack? | |
| Ken | 11:49:54 | Rochester, NY | antivirus that works in safe mode? | |
| Eli | 11:59:03 | cell | been PC owner - thinking of Mac laptop | |
| moody | 12:15:05 | New Jersey | installing RAM - 2x512 - bought 2x1G PC3200 - blue screens - ASUS mbrd - works until plug in wireless adapter - gets driver not less than error - USBECHI.sys | |
| Dave | 12:17:54 | Spencerport, NY | Networking XP & 98 also Mac (currently working w/ 98) | |
| Dave | 12:19:43 | Lima, NY | HP Laptop - freezes irregularly - powers off - when power back up, get a 20 sec beep & no display - repower, works fine for a few days | |
| Dave | 12:32:08 | cell | updating Windows - scanning to see what he had - on dial-up - froze - shut it off - when rebooted, nothing's there - monitor is blinking | |
| Mike | 12:34:23 | Webster, NY | new iMac - would like to get wireless router - want to get Internet on all three - Linksys or Apple? | |
| Dar | 12:38:16 | Toronto, Ontario, Canada | ME system - kept seizing up - no AV, no firewall, using IE - d/l'd Opera - PC runs flawlessly | got it cleaned - 15 viruses, 5K-6K spyware | |
| Ken | 12:57:26 | Farmington, NY | bought used machine - XP Pro - rename? - log in w/ no password? | |
| 2006-06-18 - 14 callers | ||||
| John | 11:14:40 | Canandaigua, NY | XP - mouse pointer - automatically selects a link | |
| Mike | 11:26:13 | Chili, NY | online financial stuff - error establishing encrypted connection | |
| John | 11:28:46 | Chili, NY | Dell Dimension 4700 XPHome - trouble running the tour in animated version | |
| Bob | 11:41:17 | cell | moved home movie to C: - 60.1G -> 32.1 - burned to DVD - deleted it, but didn't get back to room | |
| Amy | 11:46:49 | Rochester, NY | Happy Father's Day to Dave! | |
| Steve | 12:04:15 | Rochester, NY | USB swapping - sometimes the program won't stop to remove the USB device | |
| Ron | 12:12:05 | Albion, NY | when boot up, get msg: PUP found (McAfee) - cannot be removed | |
| Ray | 12:15:28 | Brockport, NY | how get into Safe Mode? | online banking - copy statement - paste to Word - looks like a paragraph, not a bank statement | |
| Burt | 12:17:17 | Palmyra, NY | wants laptop for fleet maintenance - Panasonic ToughBook? | |
| Lance | 12:19:31 | cell | Firefox - archived programs - click on Listen - fatal error - program terminates - older version didn't do that | |
| Erik | 12:32:05 | cell | XPHome & MacBook w/ latest OS - trying to network - can see shared folders from PC - able to network PC w/ other PCs in house, but cannot get from Mac to other PC - username/password not accepted | |
| George | 12:37:07 | Penfield, NY | XPHome RoadRunner startup from cold - once Windows logo disappears "Windows is starting up" for 5 mins, then get login window, then 3 or so minutes until ready to go | |
| Dan | 12:39:29 | Rochester, NY | monitor - XP - lower half white, upper half blue | System 6 opens on desktop | |
| Mark | 12:56:01 | Irondequoit, NY | Aptiva - noisy hard drive - changed out the HD - icons are all large & grainy | |
| 2006-06-11 - 16 callers | ||||
| Brian | 11:25:18 | Caledonia, NY | trying to put Prom videos - Mac G4 1.3GHz - iMovies, iDVD, etc. - when burn DVD, only first video has sound | |
| Mike | 11:27:37 | Rochester, NY | bought video game - graphic driver not compatible | |
| Rick | 11:35:39 | Albion, NY | Gateway w/ 932 Lexmark printer | |
| Mateo | 11:38:03 | Oakfield, NY | how do you switch hard drives in iBook? | |
| Will | 11:48:52 | Fairport, NY | special characters in Word? | |
| Jon | 11:50:07 | Webster, NY | switched to Mac - network - has one PC laptop - can't get on the network | |
| Ken | 11:59:16 | Rochester, NY | HP - motherboard died - HD in other machine - needs a password | |
| Matt | 12:16:40 | Rochester, NY | Knoppix boot - when go to NHL.com - have to d/l Windows media player | if put Windows on half of MacBook, can I run Knoppix live? | |
| Bill | 12:19:58 | Rochester, NY | if use Thunderbird, how bring mail from Yahoo! into Thunderbird? | |
| Bob | 12:29:14 | Rochester, NY | doing online banking - not touching keyboard - HD started racing - browser progression bar increasing - shut off the power to the DSL | |
| John | 12:32:21 | Orchard Park, NY | Office 2K - file used to give drop-down w/ last 9 files used - now, can't see them at all. Tried to run repair, but nothing happened. | |
| Ed | 12:35:42 | Henrietta, NY | better: Mac or PC? | icon that disappears - how do you get that back? | |
| Ken | 12:38:52 | Nunda, NY | XPHome - VCLSID | |
| Ron | 12:49:24 | Honeoye, NY | 98 - new PC? - faster on dialup? | pull it out & set it up for no Internet access? | |
| Lance | 12:56:43 | Rochester, NY | why does Tango take so darn long? | |
| Bob | 12:59:17 | Rush, NY | downloader AUX trojan -> need haxfix | |
| 2006-06-04 - 12 callers | ||||
| Phil | 11:15:20 | Buffalo, NY | external Firewire drives - Mac OS - if move large files or large folders - after command is complete, it seems to still be in use | |
| Tim | 11:24:51 | Rochester, NY | Amateur photog - burns DVDs w/ JPEGs - worked fine until 2 wks ago - 50th wed anniv - can't read it | |
| Charlie | 11:28:00 | Rushford, NY | laptop freezes - boots, Start menu won't open - safe mode - start menu works - did some parts of the Tango - corrupt CD drivers | |
| David | 11:37:41 | Fairport, NY | Powerbook - startup disk almost full - doesn't know how to clear it | |
| Connie | 11:48:12 | Perry, NY | answer for Tim - when her husband burns DVD, one won't take anything faster than 8 speed - if put in 16x, get error message | |
| off-air | 11:54:53 | can't download Stinger | ||
| Gary | 12:05:36 | Rochester, NY | SONY camcorder -> DVD - HD first? miniDVs | |
| Diane | 12:18:44 | Gates, NY | Quicken - has all he checks - started adding/subtracting at random - got them on the line - last backup was 5/9 - reconcile didn't back up either! | |
| Lee | 12:32:38 | Rochester, NY | issue w/ DSL - Thunderbird - Firefox - last Tuesday | |
| Denny | 12:37:54 | Perinton NY | going from dialup to Frontier - MacG4 - will he go crazy -> 256K w/ bells & whistles? | |
| Gary | 12:50:35 | Rochester, NY | re: Frontier mail - same problem | how create Adobe form? | |
| Jim | 12:59:04 | LeRoy, NY | Norton 2006 - problems? | |
| 2006-05-28 - 8 callers | ||||
| Dan | 11:16:36 | Brighton, NY | Mac OS X - Eudora - Password issue - RR reset it, works fine on Web, won't work in Eudora. Wants to have Eudora forget the old password and learn the new one. | |
| Barry | 11:39:15 | Pittsford, NY | video iPod - can d/l TV shows from iTunes - 200K - look great on iPod - can run them on TV? called last week & knows could buy cable - how good will that look on his TV? | |
| Fred | 11:47:59 | Rochester, NY | Safari - Mac - can Admin disable "clear history" for users? | |
| Hank | 11:49:58 | Henrietta, NY | RealPlayer - obnoxious - what to do? | |
| Bill | 12:44:33 | Atlanta, NY | old laptop - Compaq - W95 - if put Linux - more nimble? | |
| John | 12:47:19 | Rochester, NY | W2KPro - spybot - threat found in command service - click to repair - IDs 3 reg keys - cleaned one - reboot - rescan - still three keys - says it's going to close command svcs - should go to command control panel | |
| Bill | 12:49:25 | Rochester, NY | when start, get blue Dell pic - then black, then in white - all kinds of info, model, etc. - then "DEL to continue" - then boots - how get rid of that? | |
| Phil | 12:56:23 | Pittsford, NY | Linksys G to replace B | |
| 2006-05-21 - 14 callers | ||||
| Bob | 11:24:44 | Rochester, NY | Western Digital USB HD - sftwr for PC so there's be a password? - go to Web site - what??? | |
| Mike | 11:28:52 | Webster, NY | Outlook - import contacts via Excel - now whenever go to check email, locks up & pegs his resources | |
| Mike | 11:40:00 | Rochester, NY | work in IT - hard time convincing Firefox & Linux | |
| Gil | 11:49:49 | Rochester, NY | old 1800MHz machine Tyan mbrd - replace mb, leave drives - trouble? | |
| Melissa | 12:05:47 | Brockport, NY | on gamer - window would minimize "out of nowhere" - tried everything - new memory, new video card - new monitor - still having minimizing problems | |
| Scott | 12:20:32 | Avon, NY | d/l'd Fx, Tbrd, how dump IE? | passwd protected PDF files become a problem | |
| Tony | 12:29:45 | Webster, NY | new PC - wait for Jan? | |
| Barry | 12:31:15 | Pittsford, NY | iTunes, iPod, can burn, all works - can also use iTunes for TV shows - bought a couple - can't burn 'em to DVD | |
| Paul | 12:35:36 | cell | wireless - 2 PC - host keeps crashing when get on inet or print - does not crash when doing email | |
| Bob | 12:36:59 | Henrietta, NY | another Everquest player! re: Melissa - us_ | |
| Wayne | 12:44:26 | Irondequoit, NY | buddy has iPod/iTunes to do Podcasts - Podcast Aggregators? | |
| Steve | 12:46:46 | Rochester, NY | old printers & old fax - anyplace that will recycle them? | |
| Doug | 12:53:28 | Rochester, NY | Thnkpad - DVD - when playing DVD, uses WinDVD - also WinMedia - plays, shows up, but when try to project, pic doesn't transfer | |
| Barb | 12:58:51 | Marilla, NY | Dell - black screen, sometimes says invalid config - can't click on anything | |
| 2006-05-14 - 15 callers | ||||
| George | 11:27:53 | Webster, NY | Linux - old PC - needs to wipe old drive - d/l Linux to CD, wipe? | |
| Barbara | 11:37:26 | Rochester, NY | .eml attachments open in NotePad | |
| Don | 11:39:29 | Greece, NY | eMac 10.3 had dialup, hooked to RR - getting nothing | |
| Milt | 11:47:48 | Rochester, NY | Dell 9300 laptop - boot takes 5 mins between desktop coming up & icons appearing | |
| Walter | 11:49:57 | Greece, NY | retailer has low price 98 -> XPHome - if corrupted, need to reload 98 first? 600MHz, 512M | |
| Dave | 12:19:50 | Old Forge, NY | Adobe update messed up - System Restore didn't work - XP | |
| Patty | 12:23:01 | Rochester, NY | IE Beta 7 - XP - when open, can't get past the main page | |
| Ben | 12:26:35 | Perinton, NY | G4 laptop - dialup - DVD SuperDrive replaced for $700 worth of labor | |
| Patty | 12:31:52 | Kendall, NY | can't play DVDs any more - problem w/ copyright protection | |
| Steve | 12:35:53 | Fairport, NY | did MSConfig - W2K - can't find msconfig | re: DVD - P3 800 - when put DVDs in, is there a minimum RAM, etc. you should have? | |
| Al | 12:37:13 | Webster, NY | new PC - Firefox - can't find media players | |
| John | 12:38:51 | Canandaigua, NY | W98SE - buying new - which version of XP will run Office 97? | |
| Jeff | 12:49:04 | Rochester, NY | virus? run spybot/adaware - AVG picks it up - says it heals it - when start back up, it's back | |
| Colleen | 12:57:05 | Perry, NY | QuickTime video - tried to burn digital camera video clips, when tries to read it "no disc in the drive" | |
| Andrew | 12:59:24 | Irondequoit, NY | laptop for college | |
| 2006-05-07 - 14 callers | ||||
| Rob | 11:14:49 | Rochester, NY | 2 computers, DLink router - when phone rings, cuts them both off | |
| Penny | 11:25:34 | Warsaw, NY | d/l'd ebook- PDF - blank screen, then back to desktop | |
| Dave | 11:38:09 | Fairport, NY | WEP or WPA wireless encryption - how to tell? | |
| Robert | 11:39:24 | Spencerport, NY | keeps coming up w/ connecction window - have RR - wants to dial out - changed to never dial a connection | |
| Zack | 11:49:00 | Brighton, NY | HD failure on XP laptop - imp files backed up - when repl'd HD, they ghosted it - big "recovered data" file - redundant files are in it - cherry pick? | |
| Brian | 11:55:29 | Caledonia, NY | Mac - AOL - occasionally, see names of email, but no body - sign off/on fixes the problem | |
| Andrew | 11:59:57 | Rochester, NY | Ambrosia Software - Mac viruses - VERY badly written | |
| Mike | 12:15:37 | Perinton, NY | W2K Laptop - ~ every 5/10 mins - some random wav file plays | |
| Steve | 12:19:18 | Rochester, NY | can't add a printer on XP - spooler won't keep running | |
| Joe | 12:31:08 | Chili, NY | laptop - blue screen | |
| Terry | 12:36:08 | Rochester, NY | truck driver - wants a laptop | |
| Barb | 12:43:46 | Marilla, NY | Norton expired, tried to get AVG - on desktop - when double-click - | |
| Ron | 12:49:31 | cell | 2 - company laptop & desktop - has MP3 player - loaded songs/CDs onto laptop - wants to move all the personal stuff onto the desktop - put MusicMatch - sync'd - nothing - can't move from MP3 to tower? | |
| Terry | 12:58:16 | Ontario, NY | re: wifi - offshore in a boat? | |
| 2006-04-30 - 11 callers | ||||
| Billy | 11:17:42 | Rochester, NY | which laptop? | |
| Dennis | 11:19:23 | Rochester, NY | Norton wants to charge him extra to remove a spyware! | |
| Al | 11:41:15 | Rochester, NY | spyware detection/removal - Acronis? | |
| Pat | 11:53:06 | Newark, NY | Norton 2004 - due to renew in July - can renew 2004 but NOT update to 2006? ZoneLabs - | |
| Mark | 12:16:06 | Chili, NY | laptop changes color - black becomes red, etc. | |
| Chris | 12:28:09 | Canandaigua, NY | could not open from My Documents - had this trouble for a couple of weeks | Data Miner | |
| Lance | 12:32:33 | Rochester, NY | programming languages - BASIC, assembler, Pascal, C, - wrote assembly programs to turn off the keypad during bootup | |
| Jeff | 12:37:01 | Avon, NY | USB Flash Drive - doesn't show up on My Computer in her user - shows up fine in his user - XPHome - she's an admin | |
| Coleen | 12:49:13 | Perry, NY | good CDs - gold? | |
| Claude | 12:56:08 | Rochester, NY | data encryption - wireless - WEP - how change to WPA? | |
| Frank | 12:59:32 | Fairport, NY | XPPro - McAfee unexpectedly quits - disabled - Tango - no problems - will restart, but stops again after a random time - | |
| 2006-04-23 - 15 callers | ||||
| Bill | 11:15:35 | Manchester, NY | what's with this Win32 host process? | PC, Mac, Canon printer, router - would like to put the printer on the router so both can use it | |
| Dan | 11:28:16 | Marion, NY | Firefox & Netscape - no flash - it comes up with a QuickTime logo | |
| Vito | 11:38:22 | Chili, NY | PictureIt! 2001 - 2735shoebox.dll error - c:blahblah - delete the shoebox folder | |
| Ed | 11:48:25 | Fairport, NY | My Computer/Drives/filefolder - want to copy - highlight, copy doesn't work, move hangs | |
| Al | 11:54:39 | Grand Island, NY | Restore - doesn't work - when click on System Restore | |
| Marcy | 11:56:35 | Rochester, NY | it's a corruption caused by the update - AVG found shell32.dll had been changed KB908351 | |
| Bill | 11:59:58 | Fairport, NY | stinger update - following update - turning off system restore on all drives | |
| Jim | 12:29:22 | Fairport, NY | ME - can only boot in safe mode - if boot normally, only get a grey screen | |
| Dan | 12:31:52 | Henrietta, NY | Norton AV 2006 - missing components from DLL | |
| Bob | 12:33:31 | Rochester, NY | issue saving files in Microsoft Office | |
| Howard | 12:36:44 | Pittsford, NY | installed printer - took over the printing - can't use the other printer - canon | |
| Ginny | 12:38:33 | Pittsford, NY | upgraded from Office 97 to 2003 - used to be Outlook Express, now gets Outlook | |
| Paul | 12:46:50 | Livonia, NY | icons on desktop - every time reboots, things are rearranged | |
| Will | 12:49:27 | Fairport, NY | OE will not allow to send msg out | |
| Dick | 12:58:07 | Greece, NY | Thinkpad - won't go into standby - can't get screensaver | |
| 2006-04-16 - 13 callers | ||||
| Bob | 11:14:18 | Walworth, NY | Win64 trial version - removed, but still on the option | |
| Jay | 11:25:11 | Rochester, NY | when start up, restarts about six times before he can use it - about an hour into the session, it starts restarting again | |
| Steve | 11:41:29 | Greece, NY | 10 yr old computer - how best to dispose of it? | |
| Jerry | 11:50:27 | East Rochester, NY | want to get some digital equipment- camera, video, etc. wants to connect to laptop - what do you recommend? also output for video out for drop camera | |
| Dan | 11:55:59 | Geneseo, NY | XPHome - firewall off - keep getting security box that comes up - turn it off? | |
| Ed | 12:24:25 | Webster, NY | desktop - ME - on boot: McAfee not installed or missing info - reinstall | |
| Peter | 12:28:19 | Fairport, NY | error: explorer caused fault in Kernel32.dll - won't close | |
| Rich | 12:32:53 | Rochester, NY | XPHome - new w/ XPMediaCenter - on internal network - won't talk to each other - both talk to the Internet - installed NWLink | XPPro - want to move to another machine - "access denied" | |
| Mike | 12:35:15 | Avon, NY | last week - CD w/ SONY - their virus | |
| Roger | 12:37:12 | Irondequoit, NY | XPHome - Tango - run for each profile? - two accounts - one for admin, one for Roger - still run on both? | |
| Dave | 12:40:08 | Rochester, NY | burned 9 CDs about a year ago (Nero) - on 3, can only read the names of the folders, can't get the info | |
| Mark | 12:55:28 | Caledonia, NY | new desktop - comes w/ McAfee - bought Norton Security 2006 | |
| Mike | 12:59:23 | Rochester, NY | who, what, where, cost, Linux box | |
| 2006-04-09 - 18 callers | ||||
| Tom | 11:15:43 | Beijing, China | just outside Beijing!!! - want to copy VCR tapes to DVD - how best? Have vid cap card - 2.6GHz - 512M | |
| Mike | 11:24:03 | Gates, NY | off IE? | |
| Mike | 11:27:46 | Gates, NY | java - in Mozilla | |
| Dave | 11:45:18 | Lima, NY | laptop - HP - XP - error message - consistently the same error - even after reformat - took 4G drive out of other machine & it boots - is it fixable? | |
| Bruce | 11:46:55 | Canandaigua, NY | have to install firefox on multiple machines, or share? | |
| Debbie | 11:49:55 | Webster, NY | print preview - checked, but doesn't do it - now stuck on custom - Canon printer driver | |
| Rob | 11:55:27 | Rochester, NY | Mac AV - recommendations? | |
| Dan | 12:14:28 | Rochester, NY | XP - when boot, folder system32 always shows up even before "get to home page" | |
| Rick | 12:16:38 | cell | how long should a normal install of linux/etc. take? | |
| Jason | 12:19:45 | Irondequoit, NY | bought laptop online - HP - XP Pro - can't run live updates - MS thinks its bootleghttp://securitytango.com/news.php | |
| Steven | 12:27:50 | Kendall, NY | Tango - went to d/l the files - did the first step - d/l'd stinger - whenever try to run it, says it's not a valid Win32 app - XP | |
| Jeff | 12:29:21 | Rochester, NY | JVC HandiCam w/ 30G HD in them - heard anything bad? | |
| Ann | 12:32:39 | Fairport, NY | black monitor - total - can't get anything - light is green - 9 yrs old | |
| Chuck | 12:35:43 | East Rochester, NY | "blind as a bat" - daughter going to set him up w/ wireless - would screenreader read iTunes? doesn't seem to | |
| Ron | 12:38:12 | Webster, NY | likes Outlook - when attempt to send new email - press TO: button - opens address book - would prefer it opens contact folder | |
| Bob | 12:49:57 | Webster, NY | MP3 player - daughter - music CDs are not being recognized - only one of the CDs was recognized | |
| Bob | 12:50:22 | Webster, NY | monitor goes from green to orange | |
| Jack | 12:57:36 | Hilton, NY | ZoneAlarm or Windows firewall? | |
| 2006-04-02 - 13 callers | ||||
| Bill | 11:15:24 | Honeoye, NY | Microsoft lawsuit | |
| Keith | 11:19:30 | cell | found a laptop in the trash | |
| Lynn | 11:30:01 | Rochester, NY | Firefox & Tbird! Tango! Trend Micro AV - son has it, can't run IE or OE - when NOT running Trend, CAN run them! | |
| Colleen | 11:39:41 | Perry, NY | laptop - yesterday, nothing happened when tried to turn it on - machine was running, but screen black - today, booted normally - April Fools? | |
| Bob | 11:49:14 | Greece, NY | longtime Firefox user - went back to IE - could not use Firefox because of invasion by another search service called ABOUT - home page came up & when you did anything, sent you to about - anything you did w/ normal Firefox left you w/ a GIF image of Firef | |
| Bill | 12:03:24 | Rochester, NY | installing XPHome SP2 - every time he installs it, nothing works right | |
| Rick | 12:18:31 | Churchville, NY | Norton AV - opened an email by mistake - it seems to have disabled his AV | |
| Ron | 12:21:03 | Rochester, NY | Quicken DOS - can back up on floppies, but not onto CD | |
| Jim | 12:35:59 | Greece, NY | 78 yr old father - PC taken over by viruses or whatever - spyware quake | |
| Rich | 12:39:29 | Rochester, NY | new P4 XP Media wants to copy from old 98 machine connected by USB - recognized, but no drive letters assigned nor able to read files - connected drive via ATA - found it, but can't read it | W98 Lexmark 75% of page then stops | |
| Eric | 12:49:49 | Hilton, NY | 2nd HD for backup - using Chronos True Image 9.0 - need sep backup disk? - XP | |
| John | 12:56:53 | Pittsford, NY | archiving huge library of VHS video tapes - got to write them to DVD video got to save the video file for later use to make more DVDs also view them via the Web | |
| Dorothy | 12:59:06 | Honeoye Falls, NY | Pogo Games - after installing Norton antispyware, games don't play - Java not found | |
| 2006-03-26 - 17 callers | ||||
| Victor | 11:13:41 | Irondequoit, NY | If I want to restore backed up data, how? | |
| Doug | 11:16:28 | Hilton, NY | How use Firefox in AOL? | |
| Gary | 11:26:20 | Canandaigua, NY | what AV etc? | |
| Rod | 11:31:37 | Rochester, NY | IE - RR says he's a spammer - many other popups, also combo.exe | |
| Bruce | 11:36:09 | Canandaigua, NY | started to load Firefox, but toolbar would not download | |
| Dan | 11:39:29 | Greece, NY | ||
| Gale | 11:56:28 | Rochester, NY | AOL - update? | |
| Jack | 12:15:55 | Goshan, NY | home-built computer, very slow to boot | |
| Phil | 12:18:16 | Fairport, NY | copy files from folder to folder, roxio tries to run | |
| Chris | 12:21:08 | Rochester, NY | hobbit.ru virus, can't delete it | |
| Debbie | 12:28:11 | Webster, NY | preview before printing doesn't work any more | |
| Mike | 12:34:14 | Buffalo, NY | need a better monitor? | |
| Thomas | 12:35:20 | Newark, NY | Thunderbird, problems sending/receiving email | |
| Heather | 12:52:13 | Brockport, NY | SecurityTango, stinger not found in safe mode. | |
| Art | 12:53:57 | Hamlin, NY | Crashed, Restored, lost personal documents | |
| Bill | 12:57:40 | Bath, NY | Restore CD not working, NAV live update won't work | |
| Ed | 12:58:59 | Rochester, NY | hard drive failed, told bios wrong settings. | |
| 2006-03-19 - 17 callers | ||||
| Phil | 11:19:00 | Rochester, NY | Web browser - Mozilla - ZoneAlarm - when PC sits for a while, Tbird or Ffox can't get to the net - on DSL - XP SP2 | |
| Laurie | 11:27:46 | Webster, NY | static v dynamic IP | |
| Phil | 11:35:21 | Honeoye, NY | how get the Tango bits to run automatically? | |
| Rich | 11:37:50 | Rochester, NY | does Tango - has all the bits & updates them - NIS suite - got malware anyway | |
| Dave | 11:39:51 | Rush, NY | XPHome - 4 users - all 4 admins - desktop wallpaper - two can put whatever they want up - two others seem linked in some way - | |
| John | 11:50:03 | Rochester, NY | backing up - never did it - how? | |
| Ed | 11:58:37 | Rochester, NY | old ME system - need a system that can do email/google/etc. | |
| Bob | 12:16:14 | Greece, NY | sick modem - dialup - 45-50Kbps usually - over the last month, v slow to connect - 24-21-12Kbps - while online, can disconnect or freeze for a few seconds | |
| Fred | 12:20:16 | Chili, NY | Mac - thumb drive - G3 -> G4 - icons have changed & it doesn't open | |
| John | 12:26:53 | Byron, NY | HP Pavilion - ME - crashed - window root/system32/hal.dll | |
| Ed | 12:33:44 | Hermitage, NY | Dual Proc - video surveillance system - as the disk gets full, deletes old stuff - 185G of pics - reformat the area/delete/ what? | |
| Charlie | 12:37:53 | Geneva, NY | Thunderbird - takes forever to load up | |
| Mark | 12:44:37 | cell | Outlook - Holidays | |
| Caleb | 12:47:08 | cell | Linux on any computer? - older MEt | |
| Mike | 12:49:43 | Lakeville, NY | Mac - AV software - what's free? | |
| Ernie | 12:56:56 | Shortsville, NY | access home PC from on the road - PCAnywhere? GoToMyPC.com? | |
| Kent | 12:59:20 | Webster, NY | WAN - mail server? | |
| 2006-03-12 - 14 callers | ||||
| Bill | 11:16:11 | cell | switched from AOL to Netscape - when try to send photos via email - takes forever to download & then it never sends | |
| George | 11:18:48 | Penfield, NY | CanoScan? toolbox - copy icon - shuts down toolbox completely - XP - changed printer: Epson to HP | |
| Ron | 11:37:55 | Rochester, NY | XP - Netscape 7.2 - problems w/ To; & CC: - protocol error | |
| Dave | 11:40:37 | Rochester, NY | A+ class - lot of dirt & dust in PCs - what's the best way to clean them out? | |
| John | 11:48:00 | Penfield, NY | updated XP to SP2 - lost use of CD/ROM & DVD driver - SONY VAIO - finger pointing | |
| Ernie | 12:13:10 | Perinton, NY | P3 system - trying to upgrade to XP - SCSI HD - SCSI CD - reformatted HD - half-way thru install - DI386ASMS error message - | |
| Janice | 12:17:08 | Rochester, NY | Desktop & laptop - whenever get a phone call wireless goes out | sometimes mouse stalls or won't move | |
| Carolyn | 12:32:44 | Greece, NY | went from CRT to LCD - dotted line going across the screen - comes & goes | Firefox - after 1/2 hr starts to freeze up | |
| Don | 12:35:28 | Rochester, NY | delete temp Internet files - new Dell XP - older w/ 98 - does Tango - McAfee online - when try to delete temp Inet files - either IE or temp folder - couple weeks ago, it takes longer for tango to run on older computer | |
| Chris | 12:38:31 | Cohocton, NY | Zango - devmgr - 4 unknown - 1394 bus - 98 | |
| John | 12:48:20 | Hilton, NY | XP - had Panda Platinum Security - trying to install McAfee Security Suite - still detecting Panda & won't install | |
| Tim | 12:49:49 | Greece, NY | HP w/ XP Pro - Sony CD - warning - only 3 copies - installed something | |
| Mike | 12:56:32 | Webster, NY | kVM | |
| Glen | 12:57:47 | Penfield, NY | DVDs he made - wants to reedit them | |
| 2006-03-05 - 6 callers | ||||
| Richard | 11:13:50 | Rochester, NY | HP Notebook - 15" screen - screen is larger | |
| Jim | 11:18:55 | Rochester, NY | from Norton 2006 to Norton Internet Security - every time he sends an email, it scans the email - each scan doesn't stop, so he can end up with hundreds of scans on screen at the same time | |
| Scott | 11:35:22 | Chili, NY | VAIO XP - AOL - uninstalled - win32 error - whenever start get scandisk check all temp files are cross-ref'd - has to skip the scan | |
| Bill | 11:38:15 | Honeoye Falls, NY | mbrd on 6-yr-old Dell fried; ME gone! XP on new Dell - Tbird & Ffox - McAfee, EZArmor - too much protection? | kill temp files automatically? | |
| Preston | 11:40:25 | Rochester, NY | Norton Internet Security - when run Spybot, says Win Sec Firewall Notify is a problem | scratched LCD - ruined for life? | |
| Brian | 11:53:11 | Rochester, NY | Dell - 2nd machine - wireless - worked fine - suddenly stopped - would NOT connect - un/reinstalled - nothing | primary machine: dropped hard drive w/ boot partition - can't set Eudora as primary mail | |
| 2006-02-26 - 18 callers | ||||
| Bob | 11:15:29 | Penfield, NY | tried cleaning out Norton Pro so could install other AV - couldn't do it - went into files & removed anything w/ Symantec or Norton attached to it | |
| Darrell | 11:23:27 | Gates, NY | reformatted & reloaded 98SE - wks fine - when shuts down, shuts down immediately | |
| Steve | 11:26:39 | Henrietta, NY | Mac 9.2 - | |
| Rich | 11:28:01 | Livonia, NY | new monitor - playing w/ adjustments - "all of a sudden" the computer went off & he can't restart it | |
| Linda | 11:38:36 | Greece, NY | DSL vs. Cable - pros & cons | |
| Rose | 11:41:11 | Lyons, NY | prefetch? | |
| Lynn | 11:52:04 | Clymer, NY | lost part of task manager - only thing left is send message in lower right corner of one of the pages | |
| Ron | 11:55:56 | Avon, NY | blank recording - - or + - never took off - CD or DVD? | |
| Annie | 11:59:04 | Fairport, NY | first computer - public wireless - concerned w/ security | |
| Tom | 12:18:12 | Canandaigua, NY | 2 yr old XP Home HD starting to get noisy esp. during startup - can I replace myself? | |
| Mark | 12:20:52 | Webster, NY | Alfa Cleaner - ????? | |
| dan | 12:27:47 | Ontario, NY | time changes on his PC - always says 4:20 | |
| David | 12:32:06 | Lima, NY | startup: "connection to server has been reset while pages are loaded" - XP Home - Firefox - 56K to Frontier | if connection is good, best is 24K | |
| Rich | 12:35:01 | Rochester, NY | P4 1.8GHz 5 yrs old 768M RAM XP Pro - every so often, when reboot, machine comes to black screen - only way is to use Norton or any CD - has to repartition the hard drive | USB Photosmart printer - every so often, doesn't recognize it - can usually recon | |
| Matt | 12:38:17 | Gasport, NY | had virus on laptop - teenagers - gets gradually worse - | |
| John | 12:48:46 | Ithaca, NY | iBook - won't boot | |
| Jim | 12:51:07 | Lima, NY | NMI parity check error - XP - coming up at shutdown - blue screen | |
| Marie | 12:59:51 | Victor, NY | iBook - iMac - want to back up both - ext HD - what's the process? | |
| 2006-02-19 - 17 callers | ||||
| Dave | 11:29:22 | Penfield, NY | Many different processors - please explain | |
| Mike | 11:40:12 | Greece, NY | Tango - Spybot - 3 programs - fixes 2 - alt.net setting registry keys - nothing done | |
| Matt | 11:48:35 | cell | dropped iPod into water - screen is just sort of hazy grey - any hope? | |
| Steve | 11:51:27 | Fairport, NY | images via email - xp home - 56K modem - text no problem - try sending image - SMTP server error - | |
| Keith | 11:58:22 | Farmington, NY | Opera user - great product - using older version - if try to upgrade - will it retain bookmarks? | re: Matt & his iPod - Keith had a similar problem w/ his pager | |
| Jerry | 12:02:44 | Greece, NY | W2KPro - firefox can't send email thru Yahoo | |
| Irene | 12:15:10 | Pavilion, NY | wants to change from IE to Firefox - how? | |
| Jim | 12:19:11 | Irondequoit, NY | Thanks | Norton Internet Security - DSL - CA software?? | |
| Steve | 12:21:53 | Fairport, NY | when to replace the battery in a desktop? | |
| Dana | 12:29:49 | Pembroke, NY | looking for 20something inch LCD TV to be used primarily for computer monitor - what type of connector am I looking for? | |
| Dick | 12:31:37 | Perry, NY | Compaq Presario 98SE - dialup surfing - when try to open link in new window, comes up 3/4 size screen | |
| John | 12:36:42 | Greece, NY | opinion on hardware - has Sempron - what's better? AMD better than Intel? ASUS okay? | |
| Dave | 12:39:39 | cell | firefox - AOL - | updates? | Ad-Aware - same stuff keeps showing up | |
| Tim | 12:45:13 | Pavilion, NY | Irene's husband! How to know what the kids are doing online? | |
| Charlie | 12:48:34 | Geneva, NY | intermittent monitor blackouts | |
| Peter | 12:50:33 | Pittsford, NY | firewall XPsp2 windows firewall keeps turning itself off | |
| Alan | 12:57:07 | Victor, NY | Outlook - on two computers - one PC gives option of how many items in each folder, new mail coming in - can't see that on the other computer | |
| 2006-02-12 - 15 callers | ||||
| Tim | 11:27:38 | Romulus, NY | Radon video card - blanks the screen - PCI | how prevent XP firewall from talking to you? | |
| Jim | 11:29:01 | Rochester, NY | bought emachine 5 yrs ago - has printer, Frontiernet.net, who talk to? | |
| JD | 11:46:05 | Irondequoit, NY | had free Symantec - has run out - now freezes when try to update - Win98 | |
| Mike | 11:50:53 | Lima, NY | trying to fix a 98SE machine w/ Tango - got to step four - runs stinger and the system blue screens | |
| Bill | 11:56:37 | Manchester, NY | DVD/CD writer - can read anything, but won't write - says it is, but doesn't - no error - tried several programs | |
| Sal | 12:12:46 | Fairport, NY | re: Intel Macs - the problem is in the 1171 build - reduce the colors from millions to thousands | |
| Mike | 12:16:00 | Avon, NY | security/passwords - okay to have windows remember my passwords? | |
| Joe | 12:17:18 | Batavia, NY | ME - no sound for about three months | |
| Larry | 12:20:21 | Honeoye Falls, NY | backed up, installing XP - trying to get Outlook Express 6 to work | |
| Karl | 12:33:03 | Victor, NY | 250G NAS drive - secure? | |
| Rob | 12:36:36 | Erie, PA | Webmail - attachments shut down his browser - Mozilla, Firefox - doesn't happen w/ IE - | |
| Brian | 12:46:10 | Fairport, NY | followup: Firefox wasn't opening - XCOM: event receiver | |
| Bill | 12:48:24 | Rochester, NY | Tango - Mozilla - went to update McAfee Security Suite - wasn't able to - couldn't ujpdate - IE locked - report the error to MS | |
| Steven | 12:54:34 | Chili, NY | DVD/CDR 6 mo old - first time using DVD to play movies - snd works for games, CDs, but no sound when playing movies | |
| John | 12:58:50 | Greece, NY | when playing CD, music cuts out when typing 1G RAM doesn't cut out in Word, but does in PrintShop when putting in text box NVidia GForce 4600 | |
| 2006-02-05 - 19 callers | ||||
| Brian | 00:00:00 | Scottsville, NY | can't load OS on computer - ~ 3 wks ago, got a virus - used AVAST - found it, couldn't elim it - turned off PC - when turned on, had trouble w/ WinXP - HP Pavilion 9870 - figured to wipe & reinstall ME - but modules kept closing Windows - stop code 0x000 | |
| John | 00:00:00 | Greece, NY | called a week or 2 ago - save or run? We said save. Google Earth: please upgrade - he saved - where's the best place to save? | |
| Ron | 00:00:00 | Rochester, NY | what's diff btwn + & - CDs? | email - how best to save pictures that come in email? | |
| Tom | 00:00:00 | Rochester, NY | MP3 player via USB - seems to be connected - MyComputer is removable drive E: - save song there - no removable drive E anymore | |
| Sherwin | 00:00:00 | Webster, NY | XP - admin password wouldn't work - in winlogin - if press numeric key, get accented char - need to hold shift to get number | |
| Angelo | 00:00:00 | Irondequoit, NY | in network box Win2K local area cable disconnected - Norton 2K6 | |
| Chris | 00:00:00 | Rochester, NY | doing Tango - shut down all programs - bkgnd had changed - powered off, but now won't accept any passwords - reset the passwords - Peter Hagan Linux utils | |
| Nick | 00:00:00 | Henrietta, NY | when boot: config error - line missing in 14 - himem.sys missing - Win98SE | |
| John | 00:00:00 | Penfield, NY | Tango - 1st time - did Stinger - | |
| Mark | 00:00:00 | Hamlin, NY | family computer - thunderbird - somebody must have responded to a site & they're now running OE as the default | |
| Dave | 00:00:00 | Greece, NY | McAfee - installed in November - can't register - won't accept his email & password - can't find a phone number | |
| Joe | 00:00:00 | Geneseo, NY | XPHome - Tango'd - cannot get programs from task bar when minimized - don't show up on task bar | |
| Mark | 00:00:00 | Rochester, NY | couple of PCs - want to give them away - want to completely erase all data | |
| Mike | 00:00:00 | Henrietta, NY | wants to upgrade to a gig of RAM, but doesn't know processor speed | |
| Mike | 00:00:00 | Avon, NY | Audacity - can't get it to record in stereo | |
| Lance | 00:00:00 | cell | how to elim something from startup routine | |
| Jason | 00:00:00 | Perinton, NY | XP - Dell - 3 yrs Old = P4 - tried to remove McAfee - tried to put new verison of XP on - in 640x480 | |
| Mark | 00:00:00 | Conesus, NY | dxdiag will tell him the maker of the motherboard & chip set also at boot | |
| Test | 23:00:53 | Test | Test | |
| 2006-01-29 - 15 callers | ||||
| David | 00:00:00 | Rochester, NY | disc imaging program - used Ghost - verified okay - PQI file damaged or corrupt | |
| Leo | 00:00:00 | Webster, NY | Spyware Strike infection - ran the Tango "as far as I could" - something interfered | |
| Klaus | 00:00:00 | Trenton, Ontario | switched from Norton to AVG - once a day, usually in the AM, a little window pops up in lower right: "connected to MX10.WLINET.COM" | |
| Tony | 00:00:00 | Rochester, NY | WinXPHome - when reboot, often get Sys32 window | |
| Glen | 00:00:00 | Batavia, NY | beige G3 Tower - 17" Sony monitor - resolution has gone down to 640x480 - that's the only resolution there is avail | |
| Jason | 00:00:00 | Gates, NY | 14 yr old daughter - IMing - got a keylogger - chat thing in a Java window - not logging her keys - now what? | |
| Brian | 00:00:00 | Fairport, NY | Firefox - W2KPro - open - won't open - end task in bkgnd - have to restart | |
| Bruce | 00:00:00 | Fairport, NY | 2 yr old E machine - new HD - put old HD back in - Windows dies at Welcome screen | |
| Craig | 00:00:00 | Rochester, NY | putting new PC together - Gigabyte MB, WD HD - WXPPro - won't recognize drive over 127G | |
| Susan | 00:00:00 | Honeoye, NY | Firefox & Thunderbird - working great - Frontier - never actually connects - having problems w/ Firefox, too | |
| Vito | 00:00:00 | Chili, NY | Firefox - seems like 1.5 getting forgetful - sometimes doesn't open - or doesn't open full-screen | |
| Chris | 00:00:00 | Williamson, NY | Tagno - XPHome - empty temp files - | |
| Kevin | 00:00:00 | Rochester, NY | computer gets slower - XP - 256M | Add/Remove Pgms - tried to remove & get msg saying "unable to remove" | |
| Dick | 00:00:00 | Greece, NY | Jerry: email - how to handle so you don't have problems | |
| John | 00:00:00 | Rochester, NY | wants to break into computer security | |
| 2006-01-22 - 13 callers | ||||
| Steve | 00:00:00 | Rochester, NY | Mac - older laptop 9.2 - intermittent - cable modem light goes off - it's the cable light | |
| John | 00:00:00 | Greece, NY | dialog box - want to run or save - difference? | old - 3 yrs - never cleaned it out - should I? | |
| Walt | 00:00:00 | Greece, NY | Linux firewall confusion | |
| Linda | 00:00:00 | Greece, NY | iTunes as primary music storage - like burning w/ it - can't burn w/ any of those, but can burn w/ Nero - has DVR - burns DVR movies to DVD - | |
| Andy | 00:00:00 | Rochester, NY | problem copying and printing - prints in color, copies in color, but won't do either in black & white - Dell A940 | |
| Robert | 00:00:00 | Farmington, NY | Windows concern - RR - after 15-20 mins, lose Internet connection - log off/on, he's good. Windows Parking Form Windows | |
| Rich | 00:00:00 | Rochester, NY | problem downloading spybot - checksum error | |
| Frank | 00:00:00 | Greece, NY | DVD reader - will play music & see pics, won't play movies | |
| Mike | 00:00:00 | Avon, NY | system locks up intermittently - running PC - Celeron 731MHz 256M RAM - reinstalled, reformatted, reinstalled from clean slate XP Home LSASS.EXE | |
| Tony | 00:00:00 | Greece, NY | XP Pro - McAfee 9.0 - Tango every week - running 4 antivirus programs! - AVG | stinger doesn't update often | |
| Warren | 00:00:00 | Rochester, NY | trying to install XP over 2K - "filter & driver may not be compatible" Adaptec CDR filter driver | |
| Dan | 00:00:00 | Laurel, MD | tasks running - is there a site I can go to? | |
| Ed | 00:00:00 | Henrietta, NY | VDR - what type of disk? put old Beta on disk - DVD-R or what? Diff DVD-RAM vs. DVD-R/W | |
| 2006-01-15 - 13 callers | ||||
| Ed | 00:00:00 | Canandaigua, NY | issue w/ Windows - XPHomeSP2 - running on battery backup - shut down once a week - CardReaderLookupWindow won't shut down | |
| Rich | 00:00:00 | Rochester, NY | bought hd for a guy P4 2.4G 512M IDE - bought SATA drive - Maxtor - installed i/f card - XPHome - hw wizard - looking for a file it couldn't find - found a driver on Maxtor's site - SATA & IDE (PATA) in same system | |
| Jeff | 00:00:00 | Webster, NY | newbie to hardware - looking to buy or build his own computer - when looking to replace - better to build or buy? | |
| Larry | 00:00:00 | Hamlin, NY | drivers - relative in FLA - 98SE - bunch of photos - bought external HD - set it up - took it to FLA - d/l'd drivers to her machine - machine insists on using wizard, and wants to go to CD drive | |
| Rick | 00:00:00 | Williamson, NY | Dell laptop XPS - XPPro - Norton AV - can't get to any secure Websites | |
| Tony | 00:00:00 | Hilton, NY | computer won't shut down - turned itself back on about three times - | |
| Dan | 00:00:00 | Rochester, NY | movieland popup - trial expired - owner/cookies - | |
| Joyce | 00:00:00 | Victor, NY | system intrusion detected popup - can't get rid of it | |
| Mel | 00:00:00 | Brighton, NY | XP Media Center - got a camera - wizard won't come up | |
| Robert | 00:00:00 | Palmyra, NY | go to certain site - topographic d/l site - see a map - the point that's past the end of the screen is gone | |
| Steven | 00:00:00 | Rochester, NY | XP Pro - screen capture? | research - click/drag images - used to be able to do that - recently, asks do you want to xfer? y/n - why the change? | |
| Patricia | 00:00:00 | Rochester, NY | loves Dave's service | |
| Charlie | 00:00:00 | Geneva, NY | Thunderbird disappeared - where did it go? | |
| 2006-01-08 - 21 callers | ||||
| Lisa | 00:00:00 | Albion, NY | when in safe mode, can't find Stinger | fake email from CIA & FBI | runner error invalid backweb application ID | |
| Peter | 00:00:00 | Canandaigua, NY | 2 DVD drives - trying to copy original - some old home movies of his own - takes the original, when put in blank DVD+R, won't work | |
| John | 00:00:00 | Pittsford, NY | has a friend's laptop - when first boot, after 10 mins shut down - does it again after 4-5 mins, 3rd time won't boot at all | |
| Marty | 00:00:00 | Niagara Falls, NY | trying to clean up laptop - virus - spybot S&D | |
| Walter | 00:00:00 | Rochester, NY | cooling pad works great with laptop | |
| Paul | 00:00:00 | Dansville, NY | spyware strike 2.5 | |
| Jerry | 00:00:00 | Albion, NY | Linspire 5.0 | |
| Bob | 00:00:00 | Brighton, NY | spy Sheriff - removed some McAfee, can't print, etc. - going through the Tango - has popups - if don't get all, can reinstall? | |
| Jim | 00:00:00 | Irondequoit, NY | computer shut down & restarted on its own - when restarted got error message - spy sweeper - keep or delete kernel fault check | |
| Michele | 00:00:00 | Rochester, NY | XP Pro & XP Home - DSL - wants to network | |
| Doug | 00:00:00 | Victor, NY | IBM Laptop - had problems w/ XP Pro files accidentally deleted - reinstalled, wants to install SP2 - did it 3 times - half of apps don't work, can't get to net | |
| George | 00:00:00 | Fairport, NY | bought educ CD for grandson - error: wrong disc inserted - got new one - same problem - can't uninstall program | |
| Mick | 00:00:00 | B uffalo, NY | new video card - has All-In-Wonder, new is better Radeon - unisntall first, then install new? | |
| Keith | 00:00:00 | cell | memory seats in car - sometimes doesn't remember where he set it - other times it's fine - didn't readjust until after car warmed up - cold related? | RR - couldn't connect - | |
| Ginny | 00:00:00 | Pittsford, NY | Net Craft Toolbar | |
| Dan | 00:00:00 | Rochester, NY | popup: "trial to MovieLand has expired" | |
| Larry | 00:00:00 | cell | 21 programs running on the background | |
| Brian | 00:00:00 | Bloomfield, NY | forgot password - W2kPro | |
| Jack | 00:00:00 | Rochester, NY | virus scanner - updated McAfee on 2 PCs - run Tango 1/mo - set for weekly scan after weekly update - version 7 | |
| Steve | 00:00:00 | Rochester, NY | storage - data & wave files - CD-Rs & external HD - | |
| Ben | 00:00:00 | Hemlock, NY | Linux - broadband - router - Linux file server | |
| 2006-01-01 - 18 callers | ||||
| Dan | 00:00:00 | Brockport, NY | old game - graphics are very bad - XP ATI Radeon 256M system has 1G - Diablo I | |
| Mike | 00:00:00 | Batavia, NY | 2600 magazine - rootkit problem | |
| Linda | 00:00:00 | Greece, NY | VHS->DVD recorder | |
| Terry | 00:00:00 | Penfield, NY | cell phone headset - boys d/l something for iPod - coolwwwsearch - changed internet to its own site - running Norton, stinger, ad-aware, spybot, cwshredder | |
| John | 00:00:00 | Greece, NY | Mac clone - no images on monitor - does get a flash of light going from left to right - both button on case and from keyboard does the same thing - can hear 3 "burps" and a click like a switch is closing - monitor known good | |
| Leonard | 00:00:00 | Niagara Falls, NY | can't use mouse & keyboard - neither USB nor regular | |
| Ace | 00:00:00 | Rochester, NY | new laptop - two PCs - one permanently connected to RR - one on wireless via Vonage hub/router | |
| Scott | 00:00:00 | Buffalo, NY | 2.5GHz G5 30" mon, 2.5G RAM, dual core - old machine G3 running 8.6! on it is 15,000 MS Word files - none of which have a .doc ending | |
| Mark | 00:00:00 | Irondequoit, NY | 4 hrs on a telescope in New Mexico!!! - forgot his password - XP | |
| Matt | 00:00:00 | Gasport, NY | Nikon digital camera - laptop - reloaded Windows XP - display is huge | |
| Sal | 00:00:00 | Fairport, NY | new hard drive - moved library, followed the directions, tried to consolidate, iTunes has lost track of the entire library | |
| Jeff | 00:00:00 | North Rose, NY | bought inlaws a Mac mini - crossover cable did it for him | |
| Diane | 00:00:00 | Dansville, NY | Web site use all the time, "certificate invalid" | |
| Joe | 00:00:00 | Brighton, NY | WinFixer popups - hate them | |
| Jeff | 00:00:00 | Gates, NY | tree stand for deer hunting - XP Pro SP2 - does the Tango - NIS - spy ax trojan | |
| Lynn | 00:00:00 | Rochester, NY | Thunderbird - installed it a week ago - love it - won't accept any outgoing mail - incoming okay - Outlook works fine - "sending failed - connect smtp-server.rochester.rr.com failed" | |
| Joe | 00:00:00 | Greece, NY | XP - ran Ad-Aware - 412 critical issues - goes to delete them, and everything freezes | |
| Bob | 00:00:00 | Fairport, NY | trying to set up a machine to do data aquisition - Win95 - trying to network it | |
| 2005-12-18 - 17 callers | ||||
| Gunnar | 00:00:00 | Honeoye Falls, NY | XPHome - corrupt/missing Sys32 driver - no CD-ROM - now what? | |
| Dave | 00:00:00 | Pittsford, NY | XP Pro - | |
| Marty | 00:00:00 | Niagara Falls, NY | laptop - XP - can you change the user setup? | |
| Mike | 00:00:00 | Bristol, NY | Web browser won't connect - 98SE | |
| Brian | 00:00:00 | Rochester, NY | Alexa Virus on their business network | |
| Joan | 00:00:00 | Greece, NY | Just turned on her computer for the first time, they have no passwords. Now what? | |
| Vito | 00:00:00 | Chili, NY | Firefox upgrade to 1.5 - conflict w/ resident AV? | |
| Elsie | 00:00:00 | Greece, NY | free AV | |
| Bob | 00:00:00 | Gillitt, PA | safe to use a pen drive at the library? | |
| Brian | 00:00:00 | Scottsville, NY | wireless router - laptop - older model - new problem - network connection cuts out on her - even if using it actively - after 20-30 mins - has to restart/reboot | |
| Steve | 00:00:00 | cell | filesharing on network - some other computer was in "some sort of server mode" - encryption was getting screwed up - disaster - backups insufficient - 5 PCs - XPSP2 | |
| Colleen | 00:00:00 | Perry, NY | Mac AV? | |
| Doug | 00:00:00 | Rochester, NY | new Dell - what AV? | |
| John | 00:00:00 | Henrietta, NY | got spyware - replaced motherboard & on/off switch - still couldn't connect to Internet - has W2k - bought XP Pro - have to reformat? | |
| Tom | 00:00:00 | Rochester, NY | Tried to uninstall IE | |
| Pam | 00:00:00 | Avon, NY | hard drive burned out - replaced - some kind of backup system - MP3 player w/ space for files? | |
| Linda | 00:00:00 | Greece, NY | wants a job to pay for health insurance | |
| 2005-12-11 - 16 callers | ||||
| John | 00:00:00 | Rochester, NY | WinME - want to boot from the CD, not the hard drive | |
| Victor | 00:00:00 | Rochester, NY | can't get on a specific Website | |
| Dick | 00:00:00 | Penfield, NY | 3-4 yr old PC - SpyBotter - each has own login - purchasing screen says you have to purchase it for her login | |
| Rick | 00:00:00 | Rochester, NY | diff btwn wireless access point and router | in XP, how change default that opens a program? | |
| Ginny | 00:00:00 | Pittsford, NY | email - if go into email & have preview pane off - right-click - click details - click message source | |
| Dennis | 00:00:00 | cell | "ideal" computer for home use? | |
| Russ | 00:00:00 | Spencerport, NY | monitor goes black "for no reason" | |
| Suzanne | 00:00:00 | Rochester, NY | W2K on a Dell - OE - can't receive/send unless disable Norton firewall | |
| Brian | 00:00:00 | Attica, NY | Thunderbird - won't work w/ PeoplePC - sending password did not succeed | |
| Scott | 00:00:00 | Rochester, NY | Yahoo Mail - Firefox - pick up spyware - when go through IE, don't | |
| John | 00:00:00 | Rochester, NY | Yahoo! Games - particular game - applet - freezes after 5 mins - XP 512M | upgrade to 1G? | |
| Henry | 00:00:00 | Rochester, NY | Spybot errors - XP SP2 - ZoneAlarm - McAfee - Win firewall off McAffee on ZA on - Spybot - 2 entries - win service center disable | |
| Chris | 00:00:00 | cell | info for Brian - they use nonstandard ports | |
| Bryan | 00:00:00 | Victor, NY | Firefox! - Parental controls on IE - what about firefox? | |
| David | 00:00:00 | Henrietta, NY | Mac monitor? | |
| Eric | 00:00:00 | Hilton, NY | SpyBot not updating | |
| 2005-12-04 - 20 callers | ||||
| Linda | 00:00:00 | Greece, NY | souped up computer 250G HD 64-bit proc - | |
| Frank | 00:00:00 | Rochester, NY | AVG - ok to vault viruses? | |
| Ann | 00:00:00 | Fairport, NY | how do I stop popups? | |
| Bob | 00:00:00 | Churchville, NY | Compaq - 3 or 4 different computers - virus up-to-date - came w/ MS Works | |
| Elmer | 00:00:00 | Webster, NY | 56K internal fax/modem - seems to work - but starts the PC | |
| Jim | 00:00:00 | Syracuse, NY | any program to tune my system? | |
| Sandy | 00:00:00 | Rochester, NY | Service Pack 2 - Firewall won't turn on - icon in control panel - everything comes up dark | |
| Jim | 00:00:00 | Irondequoit, NY | last week: suspected virus - Internet slow - AdAware froze at a specific DLL file | |
| Vito | 00:00:00 | Rochester, NY | MacAfee 10 - uses IE - | |
| Jim | 00:00:00 | Wayland, NY | Gateway - XP - d/l McAfee updates - now won't start up ISASS.EXE error - | |
| Debbie | 00:00:00 | Brockport, NY | new laptop w/ wireless - can access other wireless networks - can they get to my machine? | |
| Dick | 00:00:00 | Spencerport, NY | email - started receiving delivery failure notices | |
| Dale | 00:00:00 | Rochester, NY | Mac cube - wants 2 monitors - one reg Mac screen, 1 reg 19" monitor - Jaguar | |
| Ed | 00:00:00 | Webster, NY | PC on cable - illegal site visit warnings | |
| Jim | 00:00:00 | Alberquerque, NM | sniffing wirless networks - yagi antenna - war driving! - LA, Phenix, Los Vegas | |
| Ed | 00:00:00 | Webster, NY | thinks wireless networking is okay | |
| Argyle | 00:00:00 | |||
| Jerry | 00:00:00 | Fairport, NY | could not get on the Internet - wired - LAN connection is there - support tab has no default gateway - repair button says can't renew | |
| Rick | 00:00:00 | Rochester, NY | can't get on any secure Web sites | |
| Rich | 00:00:00 | Brockport, NY | broadband secure? | |
| 2005-11-27 - 17 callers | ||||
| Ken | 00:00:00 | Rochester, NY | "Black Friday" | iPod Mini - recognizing files as WAVs, not MP3s - only 127 songs as opposed to 1,000 | |
| Bruno | 00:00:00 | Greece, NY | Compaq laptop - game demos - "outbreak alert" - "not protected" | |
| Cindy | 00:00:00 | Geneseo, NY | Trojan "Vundoo"??? virus - Norton doesn't seem to be able to help her | |
| Steve | 00:00:00 | Webster, NY | which DVD format? DVD-R | |
| Frank | 00:00:00 | Rochester, NY | losing any protection moving to AVG? | |
| Bill | 00:00:00 | Rochester, NY | FBI/CIA worm | |
| Jim | 00:00:00 | Irondequoit, NY | doing the Tango - CWShredder - DUMPREP.EXE ???? - DLL init failed | |
| Ron | 00:00:00 | Albion, NY | cassette tapes - xfer to CDs | PC RegCleaner - | |
| Mark | 00:00:00 | Spencerport, NY | Firefox - Hyperlinks - | |
| Doug | 00:00:00 | Pittsford, NY | new "computer station" - if move it, do I lose my info? | |
| David | 00:00:00 | Pittsford, NY | G4 Titanium - battery power issue - replaced 4 times in 3 years - only get 1 hr battery life | |
| Jack | 00:00:00 | Pittsford, NY | laptop - wireless - once in a while it tries to dial in! | |
| Larry | 00:00:00 | Irondequoit, NY | Security Tango on Mac? | |
| Ken | 00:00:00 | Fairport, NY | 60G laptop wireless XP - external HD backup? | |
| Ken | 00:00:00 | Nunda, NY | lost trash can | |
| Hugh | 00:00:00 | Rochester, NY | P4 2.8 512M - if don't reboot, some of the icons won't start their programs - XP Home | |
| Dave | 00:00:00 | Rochester, NY | sister-in-law accessing her email - playing around w/ security levels - says she put everything back - now he gets no progress bar | |
| 2005-11-20 - 14 callers | ||||
| Kyle | 00:00:00 | Perinton, NY | computer won't autoplay | |
| Mark | 00:00:00 | Fairport, NY | re: Kyle | |
| Scott | 00:00:00 | Chili, NY | Hook DVR to laptop? | |
| Bill | 00:00:00 | Rochester, NY | HTTP error - forbidden | |
| Stewart | 00:00:00 | Webster, NY | HiJackThis 1.99.1 | how do I stop programs running in the background? | |
| Randy | 00:00:00 | Churchville, NY | older PC - Registry config error - restarts only in Safe Mode | |
| Joe | 00:00:00 | Penfield, NY | XP Pro - photos of kids - gonna transfer to CD - Windows shut down - could not reboot - | |
| Jonathan | 00:00:00 | Rochester, NY | Norton expiring - had McAfee - brother deleted it - | |
| Lou | 00:00:00 | Fairport, NY | 8MM to DVD - won't play | |
| Bob | 00:00:00 | Greece, NY | 2nd HD to back up | registry cleaners okay? | |
| Bob | 00:00:00 | Rochester, NY | XP - after a couple of hours, on the Internet - if go idle, cuts off from the Internet | |
| Barbara | 00:00:00 | Fairport, NY | offer ringtones from CD of own band | |
| Robert | 00:00:00 | Palmyra, NY | save graphics files in a new format | |
| Dave | 00:00:00 | Rochester, NY | people in addr book that he didn't put there - Outlook Express | |
| 2005-11-13 - 14 callers | ||||
| Ed | 00:00:00 | Fairport, NY | Notebook - black screen - safe mode works XP | |
| Neil | 00:00:00 | Rochester, NY | when turn on PC, light flashes "virt mem too low" | |
| Chris | 00:00:00 | Rochester, NY | memory - removed/put back 256M - no beep | |
| Ron | 00:00:00 | Rochester, NY | leave CPUs on or off? | |
| Mike | 00:00:00 | Rochester, NY | tangos regularly - Frontier DSL - change to their security stuff? | |
| Greg | 00:00:00 | cell | thumb drives - wasn't being recognized | |
| Steve | 00:00:00 | cell | buy grandparents a laptop - Florida & here | |
| Tim | 00:00:00 | cell | Norton AV 2006 Internet Security - blocks everything | |
| Rich | 00:00:00 | Rochester, NY | Norton AV - replace w/ free stuff from Tango, or EZ stuff from Frontier? | |
| Fredda | 00:00:00 | Rochester, NY | multiple users on Windows XP | |
| Bill | 00:00:00 | cell | backing up outlook files | |
| Ed | 00:00:00 | Henrietta, NY | Warranties - extended limited? | |
| Leonard | 00:00:00 | Niagara Falls, NY | USB1 - buying USB2? | |
| Jeff | 00:00:00 | Penfield, NY | can't receive from Lotus Notes to his system | |
| 2005-11-06 - 11 callers | ||||
| Shelley | 00:00:00 | East Rochester | WinFixer | |
| Gil | 00:00:00 | Rochester, NY | SCSI scanner - trying to install | |
| Rick | 00:00:00 | Rochester, NY | thumb drive - worked great over the summer - lately, when "save as" - get file permission error | |
| Scotty | 00:00:00 | Canandaigua, NY | image manip - photography - taking out stuff, putting in stuff | |
| Joe | 00:00:00 | Rochester, NY | Tango - CWShredder - one variant found on MS Config - can't get into Safe Mode w/o it - nothing found in regular mode | |
| Linda | 00:00:00 | Pittsford, NY | leave on overnight? | |
| Bill | 00:00:00 | Manchester, NY | trying to backup HD w/ Ghost - want bigger HD - XP | broadband - is Norton adequate? | |
| Jonah | 00:00:00 | Rochester, NY | old Presario - Win locks up - completely lost everything - | |
| Jeremiah | 00:00:00 | Rush, NY | how often format HD? | |
| Lance | 00:00:00 | Rochester, NY | W98SE - Mozilla won't load - HD clatters, lights flash - what's going on? | |
| Brian | 00:00:00 | Bath, NY | lost icon in quicklaunch for Show Desktop | |
| 2005-10-30 - 11 callers | ||||
| Sean | 00:00:00 | Holley, NY | XP - mouse freezing | |
| Deb | 00:00:00 | Rochester, NY | Firefox - using it for a year - now can't get graphics | |
| Tony | 00:00:00 | Pittsford, NY | video died - screen black - slowly degraded from magenta pixels getting bigger | |
| Heath | 00:00:00 | Victor, NY | changed routers - Thunderbird/Firefox - | |
| Chris | 00:00:00 | Rochester, NY | XPHome - Norton AV & ZA - | |
| Mike | 00:00:00 | cell | needs dual monitor - need special card? | |
| Joe | 00:00:00 | Fairport, NY | old PC w/ ME - worked fine - tried to put 2K on it | |
| Bill | 00:00:00 | Rochester, NY | media machine - XP Media Center - | |
| Mark | 00:00:00 | cell | Ambrosia: what's your new software? | |
| Chuck | 00:00:00 | Batavia, NY | Thunderbird - | |
| Ron | 00:00:00 | Webster, NY | Security Tango - rebooted to Safe Mode, and can't find the Spybot & Adaware! | |
| 2005-10-23 - 12 callers | ||||
| Patty | 00:00:00 | Kendall, NY | Word - Off2K on old PC - new PC has 2002 - | |
| Tom | 00:00:00 | Penfield, NY | Presario XPSP2 - IE gives runtime error | |
| Tony | 00:00:00 | Rochester, NY | re: Media Player - takes over the system | iPod: record industry puts codes on CDs that prevent them from being copied to iPod | |
| Tim | 00:00:00 | Webster, NY | Stinger - found virus in email in the trash - Netscape email - bagel virus | |
| Diane | 00:00:00 | Rochester, NY | occasional trouble shutting down - goes to wallpaper & locks - WinME | |
| Linda | 00:00:00 | Greece, NY | how make some other media player the default | |
| Henry | 00:00:00 | Rochester, NY | hard drive replacement | SATA? | |
| Ginny | 00:00:00 | Pittsford, NY | Spybot - keeps finding the same problem | |
| Ken | 00:00:00 | Greece, NY | Norton - | |
| Jerry | 00:00:00 | cell | backdoorsd.dot virus | |
| Rick | 00:00:00 | cell | spybot - bought 3x use - PC crashed - | best security for home PC? | Barracuda networks AV? | |
| Joe | 00:00:00 | cell | firewall: VM something - blocked - Norton found a virus - same file - trojan.lo | |
| 2005-10-16 - 13 callers | ||||
| Mike | 00:00:00 | Penfield, NY | 120G HD - trying to move video - 5/6G - WinTV - 100G free - can't move - when try, error: drive full | |
| Jerry | 00:00:00 | Penn Yann, NY | OE - sometimes says already running | |
| David | 00:00:00 | Lima, NY | can't get to Frontier - trojan spyware - everywhere | |
| Debbie | 00:00:00 | Farmington, NY | new Dell Inspiron 6000 - home - trojan | |
| Donna | 00:00:00 | Rochester, NY | OE won't work - computer locked up | |
| Tom | 00:00:00 | Naples, NY | XP Home - unchecked the login box - personal login okay - can't get past it to get to admin login | |
| Bob | 00:00:00 | cell | upstairs bathroom got flooded - 115K speed now down to 21,500 | |
| Dick | 00:00:00 | cell | AOL free w/ RR - free virus/worm/firewall | |
| Brad | 00:00:00 | cell | W2K SP4 XP SP2 - networked - trying to share Internet connection over dialup | |
| Rod | 00:00:00 | Pavilion, NY | broadband choice | |
| K.C. | 00:00:00 | Rochester, NY | XP - 4 profiles - tango each one? | |
| Ken | 00:00:00 | Akron, NY | safety of wireless networking - RR - wireless? | |
| Dick | 00:00:00 | Spencerport, NY | XP Pro - has a login box | |
| 2005-10-09 - 9 callers | ||||
| Jeff | 00:00:00 | Rochester, NY | his home is automated | |
| John | 00:00:00 | Fairport, NY | managing temp remotely by computer | |
| Skip | 00:00:00 | Henrietta, NY | when on Internet, things come up reduced size - window comes up not quite large | |
| Bob | 00:00:00 | Rochester, NY | trouble opening Web pages | |
| Scott | 00:00:00 | Greece, NY | iMac G5 - d/l'd photos under his name - wife can't access them under her name - how? | |
| Judy | 00:00:00 | Rochester, NY | Digital camera to DVD | |
| Howard | 00:00:00 | Rochester, NY | selected all text, deleted, then saved | |
| Ron | 00:00:00 | Irondequoit, NY | kodak - .mov format - want to put one in .mov files | |
| Frank | 00:00:00 | Greece, NY | trying to get rid of a trojan - not able to do it - Norton - unable | |
| 2005-10-02 - 15 callers | ||||
| Al | 00:00:00 | Rochester, NY | daughter in college - AIM - buddy list people | |
| Whit | 00:00:00 | Webster, NY | email from son in college at Carnegie-Mellon - when he goes on line, still uses AOL email - "Webmail service has been recently updated..." | |
| Linda | 00:00:00 | Greece, NY | Spybot - bad checksums | |
| Jack | 00:00:00 | Fairport, NY | XP - how turn off XP AV & firewall? | |
| Bob | 00:00:00 | Greece, NY | new machine - Norton 2005 - lost, or move to new machine? | |
| Claude | 00:00:00 | Greece, NY | Firefox - | |
| Frank | 00:00:00 | Fairport, NY | 3 wireless laptops - RR AOL - after 20 mins, signal goes from 54bps to 1 - slowups, get kicked off, etc. | |
| Jack | 00:00:00 | Pittsford, NY | wireless - how restrict? | |
| Gary | 00:00:00 | cell | Spybot - bad checksum | can't load firefox when norton is running | |
| Gary | 00:00:00 | Webster, NY | AIM - connection lost msgs - fairly constant | |
| Ann | 00:00:00 | Rochester, NY | daughter in college - IE - McAfee - popup - WINANTISPYWARE2005 | |
| Dave | 00:00:00 | Hilton, NY | new PC - wireless - printer won't work - software installed - sharing set up right | |
| Mike | 00:00:00 | Rochester, NY | friend using Public Library - safe? | |
| Tom | 00:00:00 | Fairport, NY | can't do the Tango - can't get in safe mode - using wireless keyboard | |
| Joe | 00:00:00 | Avon, NY | Norton IS 2002 - upgrade? | |
| 2005-09-25 - 14 callers | ||||
| Ron | 00:00:00 | Rochester, NY | WinFixer on IE - lots of popups - | |
| Linda | 00:00:00 | Greece, NY | iTunes - putting CDs on iTunes - want to put them in folders - some won't go into folders | |
| Julie | 00:00:00 | Conesius, NY | PC keeps powering itself off - laptop - just started school - logging into their system - Blackboard | |
| John | 00:00:00 | Webster, NY | when reboot, XP logo comes up, then wants safe mode or last known successful boot - whichever one he picks, he goes back to the same screen - before this, they had a power outage | |
| Jim | 00:00:00 | Rochester, NY | trying to remove programs - can't find install.log | |
| Augie | 00:00:00 | West Henrietta, NY | did manual update on McAfee - updated Firewall - asked to reboot - now can't run IE | |
| Virginia | 00:00:00 | Batavia, NY | tried to install printer - d/l'd new driver - when tried to do scandisk, only got to 15% | |
| Stewart | 00:00:00 | Hilton, NY | G4 - Tiger - Norton - 8 hrs later, found a virus - assoc w/ picture | |
| Angelo | 00:00:00 | Webster, NY | re: Virginia - | |
| Dan | 00:00:00 | Rochester, NY | new McAfee Internet Suite - having trouble browsing localhost? - now, SpamKiller - Outlook won't open - gets an error | |
| Ted | 00:00:00 | Churchville, NY | Spybot - bad checksum while trying to download updates | |
| Warren | 00:00:00 | Penfield, NY | need to take in system - disconnect DSL - easy to reconnect? | |
| Mark | 00:00:00 | Greece, NY | Spybot - Win Firewall - Antivirus - | |
| Tom | 00:00:00 | Hilton, NY | "I'm the family PC guy" - what do I do? | |
| 2005-09-18 - 10 callers | ||||
| Steve | 00:00:00 | Henrietta, NY | wife - new G4 laptop - white - RR - Safari cannot open page - service stopped responding | |
| Kathy | 00:00:00 | Webster, NY | two teenagers - IM, email, research for school projects, certain reports - Celeron proc 2.4G 128K cache - 256MB shared | |
| Jim | 00:00:00 | Irondequoit, NY | wife playing games on Yahoo! - twice got booted off - Hotspot virtual machine detected error | |
| Debbie | 00:00:00 | Fairport, NY | teenager wants to download music - Aries Gold | |
| Charles | 00:00:00 | Irondequoit, NY | Tango - went to update Spybot - been trying for a couple of days - bad checksum | |
| Mike | 00:00:00 | Rochester, NY | used computers - any advice? | |
| Maury | 00:00:00 | Henrietta, NY | ZoneAlarm - new version - security alert - Juno is trying to act as a server | |
| Ray | 00:00:00 | Lockport, NY | 1 yr old printer - about 300 copies - won't print | |
| Coleen | 00:00:00 | Perry, NY | Mac Mini - to be more secure - what do you have to do to be a good net citizen | do you have to run ZoneAlarm? | |
| Pete | 00:00:00 | cell | XP - backdoor.greybird - quarantined - to clean up, need to reboot & go into safe mode - now, password doesn't work, can't get out of safe mode | |
| 2005-09-11 - 5 callers | ||||
| Shawn | 00:00:00 | cell | can't get jump drive to be read Windows XP desktop | |
| Mike | 00:00:00 | Fairport, NY | XP - wants system to turn on, do a backup, and then shut off | |
| Herm | 00:00:00 | Ontario, NY | G4 Mac dual proc - when shut down restarts | |
| Dick | 00:00:00 | cell | Outlook - when typing email - stops typing - cursor is moved somewhere - if turn off wireless, works fine | |
| David | 00:00:00 | Brighton, NY | Thunderbird - when want to print just the selection, not available | |
| 2005-09-04 - 9 callers | ||||
| Steve | 00:00:00 | Webster, NY | Dell 4700 DVD reader/writer - supposed to write CDs - no blank media | |
| Melissa | 00:00:00 | Hilton, NY | Dell - XP - BestData 56K - looked fine - doesn't recognize phone line - DLL link error message | |
| Pat | 00:00:00 | Irondequoit, NY | new laptop - v. sensitive mouse - how fix? | |
| Steve | 00:00:00 | Greece, NY | iPod - trying to organize - new playlists - iTunes - can't get them to go into the iPod - Sal is on the line! | |
| Alan | 00:00:00 | Pittsford, NY | Google Earth - | |
| Joel | 00:00:00 | Rochester, NY | Windows Issue - Win Robot programmer - go to DOS window thru robot control - text links browser exports data to file, then closes the window - degredation of windows performance | |
| Keith | 00:00:00 | Rochester, NY | W98 - laptops w/ XP Home - networked - Frontier DSL - since new 1.4 Spybot, when run check, get problems - | |
| Mary Ellen | 00:00:00 | Honeoye, NY | email - when log in - USA Datanet - web interface - back to login - | |
| Jeff | 00:00:00 | Rochester, NY | confused about security | 2 PCs - XP & ME - | |
| 2005-08-28 - 6 callers | ||||
| Steve | 00:00:00 | Alexander, NY | expanding DSL coverage? | |
| Chuck | 00:00:00 | Greece, NY | DVD writing problems | |
| John | 00:00:00 | Ontario, NY | AdAware - smartscan works - when try to do full scan, finds a lot, and hangs | |
| David | 00:00:00 | Pennsylvania | "for a friend" Lexmark MFP - tried to refill the ink - now won't work | |
| Dan | 00:00:00 | cell | Dell PC - virus? | something new? | |
| Tom | 00:00:00 | Fairport, NY | backing up - before you back up your PC, you have to format your CD-RWs | |
| 2005-08-21 - 5 callers | ||||
| Dave | 00:00:00 | Sodus, NY | laptop - desktop icons & startbar disappear at boot - XP | |
| Frank | 00:00:00 | Greece, NY | DSL Security - | |
| Tom | 00:00:00 | Webster, NY | XP Toshiba laptop wireless network - has security & preferred - window -> more than one network available, and disconnects him until he connects again | |
| Tony | 00:00:00 | Charlotte, NY | when click on toolbar, get black field of spaces | |
| Susan | 00:00:00 | cell | Using a Mac 0 - how assure that she can share docs with others - Virtual PC? | |
| 2005-08-14 - 13 callers | ||||
| Richard | 00:00:00 | Hilton, NY | Firefox - Norton Firewall | |
| Dave | 00:00:00 | LeRoy, NY | when start - won't go to desktop - "winlogon.exe entry point not found" services.exe, lsass.exe - same | |
| Rob | 00:00:00 | cell | server - W2KPro - never goes into standby mode | |
| Marcy | 00:00:00 | Rochester, NY | dialup - W98SE - can't save passwords | |
| David | 00:00:00 | Pennsylvania | 16:9 screens vs. 3:4 screens - saw one on a laptop | |
| Joe | 00:00:00 | cell | XP - will read floppy - when try to change floppy & put another one in, still sees that first floppy | |
| Ron | 00:00:00 | Rochester, NY | XP Home - Netscape 7.2 - all incoming mail going to trash | |
| Ted | 00:00:00 | Fairport, NY | PDF files - when reader went from v4->v5->v6 - takes longer time to load | |
| Bill | 00:00:00 | Rochester, NY | XPHome - on svc call w/ MS Tech - reset computer to prev date - lost the instructions | |
| Roger | 00:00:00 | Irondequoit, NY | conflict btwn MS antivirus & Norton firewall - when try to update MSAV manually - asks for permission - click yes, and it locks up | |
| Bob | 00:00:00 | Rochester, NY | Tango - stinger - why not updated? | |
| Chris | 00:00:00 | Rochester, NY | W2K - update not working - scans fine, says updates are there | |
| Ed | 00:00:00 | Fairport, NY | video - DVD - MPGs - | |
| 2005-08-07 - 9 callers | ||||
| Ray | 00:00:00 | Rochester, NY | Learn more about Servers | |
| Steve | 00:00:00 | Rochester, NY | Flash software for a Mac | |
| Greg | 00:00:00 | Holley, NY | Win 98 first edition, getting odd characters in IM | |
| Mike | 00:00:00 | Batavia, NY | Disk Performance utilities for IDE drives? | |
| Bob | 00:00:00 | Naples, NY | Been using ZoneAlarm with no problems, recently started slowing down. | |
| Mark | 00:00:00 | Livonia, NY | HP with XP, only one web site will open, then no other sites will open. | |
| Greg | 00:00:00 | Rochester, NY | Internet software doesn't detect dial tone | |
| Jim | 00:00:00 | Finger Lakes | Win 98, computer restarts itself, after 10 minutes | |
| Ann | 00:00:00 | Fairport | Changing browser from Netscape to IE, computer says it has to shut down. | |
| 2005-07-31 - 9 callers | ||||
| Bob | 00:00:00 | Penfield, NY | laptop w/ XP - system32 problem - couldn't boot - bought 2nd drive, old drive is in USB port - can't get at old files - they belong to admin, and he's not the admin | |
| Frank | 00:00:00 | Rochester, NY | when log on, then walk away for a short time, have to log in again - DSL | |
| Bob | 00:00:00 | Greece, NY | Advanced Options Menu - during bootup - F8 - keyboard error - normal? | |
| Maggie | 00:00:00 | Fairport, NY | used PC - for games - monitor great - great speakers - horrible memory - only 64M | |
| Richard | 00:00:00 | Rochester, NY | Kodak camera came w/ 3.0 - tried to d/l pix - wizard: shareware cannot complete the task - d/l latest 5.0 - still says - click on setup - push repair | |
| David | 00:00:00 | Pennsylvania | laptop - proprietary - what 2 or three brands are the best of the worst? | Vista | |
| Gary | 00:00:00 | Clifton Springs, NY | HP Printer 1315 all-in-1 - W2K - when turn printer on, tries to reload itself | |
| Lou | 00:00:00 | Fairport, NY | XP - RR - can't get on unless restart - | |
| John | 00:00:00 | Long Island, NY | rover - program that lists all computer programs - new dual-core processors - may stop making single-core - charge per processor? | |
| 2005-07-24 - 9 callers | ||||
| Linda | 00:00:00 | Greece, NY | Athlon 3200 64-bit proc - integrated audio - can't get iTunes to play songs | |
| Jim | 00:00:00 | Greece, NY | solution for Linda! -> iTunes FAQ | |
| Roger | 00:00:00 | Rochester, NY | Compaq monitor - 4 yrs old - sometimes, when starts up, it'll click for up to three minutes before it comes on - but not every time | |
| Bob | 00:00:00 | Greece, NY | desktop - 4 vertical yellow stripes appear over the desktop - | |
| Ginny | 00:00:00 | Pittsford, NY | "neighbor" - Win98 - update from MS - lost sound | |
| Bob | 00:00:00 | Geneva, NY | firewall catches Explorer trying to access the Internet - hurricaneelectric.com | |
| Gary | 00:00:00 | cell | 98 & XP - Linksys router - file & print sharing enabled on 98 | |
| Ron | 00:00:00 | Rochester, NY | trying to download spybot - | |
| Gary | 00:00:00 | Lockport, NY | MP3 Players - need a Mac? | |
| 2005-07-17 - 9 callers | ||||
| Bob | 00:00:00 | Springville, NY | large chart 3'x4' using Adobe - emailed to printer - 72, 400, 600 dpi - | |
| Mike | 00:00:00 | cell | trip - hotel had wifi 802.11b/g - couldn't figure out how to log in | |
| Kelly | 00:00:00 | Penfield, NY | power outage - now, CDs won't read - won't spin - opens door, kicks it out | |
| Mitch | 00:00:00 | Livonia, NY | Security Tango - wkstation w/ mult users - tango doesn't work on all accts at once | |
| Barbara | 00:00:00 | Albion, NY | MS - Money - leaves backups on the document screen | |
| Ken | 00:00:00 | Irondequoit, NY | warranties - extended worth it? | |
| Bill | 00:00:00 | cell | 2 PCs - when tries to access kid's from his, "don't have permission" | |
| Jim | 00:00:00 | Rochester, NY | symantec: "blocking some kind of message" | |
| Colleen | 00:00:00 | Perry, NY | fried UPS - how dispose? | |
| 2005-07-10 - 16 callers | ||||
| Bob | 00:00:00 | Penfield, NY | computer can't boot - "windows can't start because missing: system" - XP | |
| John | 00:00:00 | Penfield, NY | XP Home - 5 users - if idle or logged off, lose Internet - RR - but virus update still works! | |
| Richard | 00:00:00 | Livonia, NY | new PC - not PC literate - loaded AdAware etc. bought Ghost 9 - tried to copy HD | |
| Ron | 00:00:00 | Pittsford, NY | Re: Bob - MS Kbase 307545 - HO1068335 on Dell's site | |
| John | 00:00:00 | Fairport, NY | new PC - no floppy - USB ? | |
| Al | 00:00:00 | Rochester, NY | antivirus - | |
| Tony | 00:00:00 | cell | PC - password protected | |
| Mike | 00:00:00 | Greece, NY | Is the day after Patch Tuesday Crash Wednesday? | Gateway Profile (looks like iMac) - new HD & OS - will that work? | eBay - W2K "still in pkg" | |
| John | 00:00:00 | Rochester, NY | XP - Registry corrupted - | |
| Gene | 00:00:00 | cell | email - sometimes duplicates itself - | |
| David | 00:00:00 | PA | re: Mike - W2K - MS released the SP4 rollup | MS Backup | |
| Jim | 00:00:00 | Rochester, NY | Safari problem - filling in an online form on a secure Website - put in 5 digits for ZIP, if tab or return, drops the first digit | |
| Gil | 00:00:00 | Rochester, NY | Mac Mini - USB HD enclosure - formatted on XP - tried to set permissions in a vanilla state - Mac says read only | |
| Kurt | 00:00:00 | Irondequoit, NY | backup answer~ USB HD - Chronos True Image | |
| Sal | 00:00:00 | Fairport, NY | re: Jim - Safari - Zip+4 going in - site only takes 5 | |
| Frank | 00:00:00 | Greece, NY | digital camera w/ FinePix software - tried to burn to CD - couldn't read in DVD player - Nero didn't work either - Windows did work | |
| 2005-07-03 - 17 callers | ||||
| David | 00:00:00 | Geneseo, NY | old computer - monitor dying? monitor turns self off repeatedly - clicks & screen goes black - hit power, you'll see it - then clicks off again | |
| Bruce | 00:00:00 | Henrietta, NY | W2K - test report - audit event log for shutdown | |
| Frank | 00:00:00 | cell | re: David & monitor - office UPS - batteries went weak & told the monitor to shut down | |
| Linda | 00:00:00 | Greece, NY | getting new computer - AMD 64-bit? | RR & hardware firewall | |
| Mary | 00:00:00 | Charlotte, NY | watched the Kodak falcons at 6 AM! | d/l'd too many things - taking inordinate amt of time for system to come up - uninstalling takes things you need with them - W2K | |
| Steven | 00:00:00 | Rochester, NY | digital art - would like to take notebook computer outside, find a scene & paint w/digital art - | |
| Bob | 00:00:00 | Greece, NY | need to upgrade a couple computers - obsolete laptop & obsolete PowerMac - what should he do? | |
| Ray | 00:00:00 | Canandaigua, NY | firewall - laptop - takes to to hotels - has to disable Norton firewall to access internet | music program that helps him handle his music | |
| Richard | 00:00:00 | Angelica, NY | Mac - installed Tiger - when shutdown from Apple menu - black box in four languages - "need to restart - hold power down for several seconds" - doesn't restart; shuts down | |
| Sal | 00:00:00 | Fairport, NY | Firefox - during setup - how to handle DNS - | |
| Zach | 00:00:00 | Brighton, NY | wireless for large house - effective range for mimo? | power line connectors? | |
| Lance | 00:00:00 | Rochester, NY | Zilog! - used to program them | |
| Brian | 00:00:00 | Henrietta, NY | re: Ray - nonags.com has a ton of freeware, including player programs | CD writer died - got DVD writer | |
| Joe | 00:00:00 | Buffalo, NY | work: inherited Solaris | re: Brian - use Linux - dvdrecord | |
| Josh | 00:00:00 | Greece, NY | direct connects to play a video game - can't play on router - how open ports? | |
| Troy | 00:00:00 | Holley, NY | PDA - wants to d/l email on it - needs email program on computer - need Thunderbird | |
| Lynn | 00:00:00 | Honeoye Falls, NY | P4 w/ ME - up to XP? | |
| 2005-06-26 - 12 callers | ||||
| Gary | 00:00:00 | Victor, NY | 03 Dell XP - upgrades - should I? | |
| Gary | 00:00:00 | Rochester, NY | XP & Office XP - prob w/ email - hundreds of emails | |
| Joel | 00:00:00 | Pittsford, NY | setting up IDE chains - 2 HD, CD writer, DVD writer | |
| Steve | 00:00:00 | Alexander, NY | bought online 3-in-1 USB IDE adapter - makes an internal drive an external drive | |
| Steve | 00:00:00 | cell | re: Steve from Alexander - less than 40G won't work! | |
| Al | 00:00:00 | Grand Island, NY | XP SP2 concern deleting spyware - kill good files in the OS? How to reinstall w/o losing everything? | |
| Dick | 00:00:00 | Irondequoit, NY | sounds - 98 - lost some of the sounds - Control Panel - Sounds - get property screen - pick out a sound (e.g. tada.wav) | |
| Jamie | 00:00:00 | Rochester, NY | Firefox won't work w/ AOL | |
| Steve | 00:00:00 | Rochester, NY | digital artwork - | |
| Debbie | 00:00:00 | Webster, NY | re: Jamie - changed the home page, and hers started to work! | |
| Mark | 00:00:00 | Fairport, NY | re: Jamie - firewalls! | |
| Joe | 00:00:00 | Buffalo, NY | re; Steve - color temperature - some are dynamically controllable by the video card | when log out of Win2K, takes a minute to save settings | |
| 2005-06-19 - 11 callers | ||||
| Frank | 00:00:00 | Rochester, NY | Norton 2005 - Norton didn't find a Trojan that AVG found | |
| Bruce | 00:00:00 | Henrietta, NY | Mac 10.3.9 -> Win2KWkstn - can't see external volumes on the Mac | |
| Mike | 00:00:00 | Pittsford, NY | trouble connecting to wireless at home - new computer - config'd for college - disabled default firewall - try to connect, can't get on | |
| Roger | 00:00:00 | Rochester, NY | WinMedia10 - all latest updates - when put music into a library - every once in a while, it all disappears | |
| Tony | 00:00:00 | Greece, NY | printer - Epson photo printer - can't get text | cuts off edge of photo | |
| Tom | 00:00:00 | Fairport, NY | desktop - photos from children - thru AOL - | |
| Dave | 00:00:00 | Springwater, NY | 2 2.6G PCs both XPHome both have dialup NetGear router for file & print sharing - did router upgrade - now it won't let anyone get to the Internet when the router is turned on | |
| Allison | 00:00:00 | Williamson, NY | can't dial up - there's a clicking on the line - | |
| David | 00:00:00 | Pennsylvania | Firefox - trends housecall program - won't work w/ Firefox - Panda & Symantec have equivs | Spybot S&D - blocking bad products | |
| Joe | 00:00:00 | Rochester, NY | scandisk or defrag dies after 10 tries | |
| Sam | 00:00:00 | Rochester, NY | IE, Opera, Mozilla - Moz could always use video on CNN, etc. - | |
| 2005-06-12 - 15 callers | ||||
| Judy | 00:00:00 | Rochester, NY | WinXP - runs for 30 sec, shuts itself off & starts up again | |
| Tom | 00:00:00 | cell | new laptop - xfer files from old laptop - Staples - some cord to connect the two | |
| Bob | 00:00:00 | Greece, NY | XP - updated - gets to Win logo - freezes - was getting blue screen - problem - Win shut down | |
| Chris | 00:00:00 | Williamson, NY | trying to move HD from one PC to another - AMD K6/2 to Intel P4 - XP | |
| Richard | 00:00:00 | Waterloo, NY | 160G external - 2 yrs old - some of the file paths are so long that it can't read them - XP on one, 2K on the other | |
| Ryan | 00:00:00 | Penfield, NY | backup to keychain? | office computer - spyware - ran AdAware | |
| Michelle | 00:00:00 | Webster, NY | popup: flashants ice player - ok - macromedia flash enabled | |
| Sharon | 00:00:00 | Rochester, NY | AdAware free - | |
| Lee | 00:00:00 | cell | Fedora Core 4? | |
| John | 00:00:00 | Pittsford, NY | starting first Web site - building pages in PageMaker - save as HTML | |
| Doug | 00:00:00 | cell | doesn't like Flash - Netscape or Mozilla | |
| David | 00:00:00 | Pennsylvania | lower res photos for emailing or whatever | |
| Betsy | 00:00:00 | Pittsford, NY | Sec Tango | |
| Steve | 00:00:00 | Fairport, NY | iPod photo - can't get the PC to recognize the iPod - 2.0 USB - wants serial number - after that, lost it - restore didn't work | |
| Sal | 00:00:00 | Fairport, NY | re: iPod | |
| 2005-06-05 - 17 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | Jump Drive - corrupts data - when used as sneakernet from PC to Mac 9.2.2 - 10.3.9 is good | |
| Frank | 00:00:00 | Rochester, NY | 2 PCs - wife: business, his: surfing - network? - can one person get into other's files? | |
| Linda | 00:00:00 | Greece, NY | can't open Dave's attachment | sep snd/video card, or built-in? | |
| Ray | 00:00:00 | Rochester, NY | W98 - randomly, the monitor goes blank - hears a click - it all comes back | |
| Chris | 00:00:00 | Rochester, NY | Pavilion - updated AV, restarted - missing/corrupt file, couldn't restart Win - restore CD & restore floppy didn't work | |
| Rob | 00:00:00 | Sodus Point, NY | daughter changed admin password, then forgot it | |
| Dave | 00:00:00 | Sodus, NY | work: 2 broadband - DSL & cable - business computers are on DSL, wireless on cable - how do I get onto the wireless from home (700 ft away) | |
| Jack | 00:00:00 | Tonawanda, NY | sightless - speech, screen readers, Jaws, wants to change to Linux | |
| Ed | 00:00:00 | Fairport, NY | digital camera - trying to send 30-sec movie - 17M | laptops outside - what are they looking at? | WiMax? | |
| Ginny | 00:00:00 | Pittsford, NY | Fraud Eliminator - legit? | |
| Tim | 00:00:00 | Penfield, NY | old Compaq P2 - reinstall OS - used Compaq restore CD - error on CD - now can't see the drive at all | |
| Bob | 00:00:00 | Rochester, NY | Skype - error: | spybot problem | Firefox skips | |
| Jeff | 00:00:00 | Naples, NY | New Dell - 2.8G 512M - upgraded from P3 900 - doesn't seem like the performance is very good - 1 Hr video - took about an hour to move over | |
| Troy | 00:00:00 | Gates, NY | OE - export mail? | |
| Jim | 00:00:00 | Rochester, NY | new laptop - 64-bit - Gateway - running regular XP - | |
| Tom | 00:00:00 | cell | open Outlook - gets hung up in EXE - 100% CPU - doesn't do it every time - kills it in Task Mgr | |
| Mike | 00:00:00 | Churchville, NY | Churchville - Ether Over Power - this summer! | |
| 2005-05-29 - 13 callers | ||||
| Henry | 00:00:00 | Brighton, NY | wants to upgrd ME to XP - getting lots of blue screens - decided to reinstall ME so it would be a cleaner install. | |
| Dave | 00:00:00 | Seneca Falls, NY | new laptop - want to make particular URL the home page - won't display it | |
| David | 00:00:00 | Pennsylvania | running AdAware & Spybot - Bazooka? - OpenOffice? | |
| Sue | 00:00:00 | Gainsville, NY | turned computer on one morning & had many DLL errors - MSVCP60.DLL | |
| William | 00:00:00 | cell | Inspiron - dock - XP - shuts itself down - no warning | |
| Dick | 00:00:00 | Silver Lake, NY | AdAware - had it a couple of years, done the Tango - worked fine - decided to update to AdAware SE - uninstalled old, d/l'd new - about 20-30 secs into it, it freezes - 98 | |
| Bill | 00:00:00 | Canandaigua, NY | Kodak digital camera - software gathers all pictures - had to reformat hard drive - went to put Kodak software back in - it was rejected | |
| Lance | 00:00:00 | cell | Ask Nick! member - how remove Internet Explorer? | |
| Jim | 00:00:00 | Canandaigua, NY | Web Templates | what OS? | |
| Bob | 00:00:00 | cell | phone line problem - has dialup AOL 9.0 - disconnect phones & outlets, wait, reconnect | |
| Jeff | 00:00:00 | Canandaigua, NY | Thunderbird - didn't migrate multiple accounts from OE | |
| John | 00:00:00 | Penfield, NY | IBM T41 - XP - wireless - won't connect at all | |
| Troy | 00:00:00 | Rochester, NY | C++ - C# | setting up network for aunt - Mac & 2 PCs - connected, but then the Mac wouldn't work | |
| 2005-05-22 - 9 callers | ||||
| Jeff | 00:00:00 | Seneca Falls, NY | selling laptop - can get almost as much for old one on eBay as paid for new one - 2.4G old unit runs at 2.4G, new 2.4 runs at 1.3 | |
| Anne | 00:00:00 | Rochester, NY | fatal exception - v slow - when get to site, it freezes - W98 - VXD | |
| Doug | 00:00:00 | Geneseo, NY | IE: page cannot be displayed - was hijacked w/ virus - can't get to IE | |
| Ed | 00:00:00 | Wellington, Ontario, Canada | thanks for the Tango! | Magic & Jaws - 98SE - Jaws chatters - 3.5 | |
| Dan | 00:00:00 | Rochester, NY | XPHome - Norton Internet Security - | |
| Greg | 00:00:00 | Rochester, NY | had many viruses - Panda software - very happy with it - occasionally, get msg "computer trying to access update" - have to say Y/N - but he has no clue what it's updating! | KaZaA removed - son has installed Soul Seek - music swapper | |
| Norma | 00:00:00 | Penfield, NY | SONY digital camera 98SE -> XPHome - trying to do the same under XP - called SONY & Microsoft | |
| Frank | 00:00:00 | Dansville, NY | trying to set up Cisco lab at home - need to access PC thru serial port | |
| Louis | 00:00:00 | Fairport, NY | connection wizard - tartup - | |
| 2005-05-15 - 18 callers | ||||
| Frank | 00:00:00 | Rochester, NY | print doc in Adobe reader - OK button covered by task bar - screen has gone to 640x480 | |
| Mike | 00:00:00 | Rochester, NY | went to put CD into drive - doesn't exist - yellow ! in device mgr - | |
| Shahid | 00:00:00 | Rochester, NY | AOL IM - viruses? | |
| Allan | 00:00:00 | Pittsford, NY | Dell 8200 XPPro - reformat - how? | |
| Bruce | 00:00:00 | cell | XP - Tools - disk clean - can't defrag | |
| David | 00:00:00 | Pennsylvania | W2K/XPPro - slipstreaming service packs into the OSs - slipstreaming of updates? | |
| Gabe | 00:00:00 | cell | re: David in PA - | |
| Rich | 00:00:00 | Rochester, NY | intermittent cursor - sometimes great for several hours - other times gets spastic - reboot works - changed motherboard - antivirus - changed mouse | |
| John | 00:00:00 | Rochester, NY | Rhapsody - ME - updated - when restart Rhapsody - get blue screen - uninstall/reinstall - same problem - | |
| Bill | 00:00:00 | Honeoye, NY | RR - last couple of weeks - barrage of ads - Viagra, stocks, etc. - email - Outlook Express | |
| Stan | 00:00:00 | Pittsford, NY | first call! used restore - got to point where did not complete (80%) & locked up - about 10 yrs old - running XP - could not uninstall Family Tree Maker - so tried to go back to a restore point | |
| David | 00:00:00 | Rochester, NY | Mac - Tiger - been cool about installing - read some stuff from MacFixIt that system can act slower - not sure if Tiger should go in right away | |
| Jay | 00:00:00 | Rochester, NY | USB Mass Storage - 40G - works on 1 laptop - other 2 have 20G or less - will it work? | |
| Ed | 00:00:00 | Brockport, NY | need printer - some drivers use system memory | |
| Joe | 00:00:00 | East Rochester, NY | MP3 player - USB disc driver doesn't work anymore - d/l'd all the drivers for ME - tried replacing the drivers | |
| Jeff | 00:00:00 | cell | Mac - iSight - USA Datanet VOIP phone - getting errors for conferencing - port 5060 is in use - both use 5060 | |
| Jean | 00:00:00 | Rochester, NY | emails - spam - how prevent that | |
| Bill | 00:00:00 | Pittsford, NY | XP Annoyance - standby after two hours - failed | |
| 2005-05-08 - 13 callers | ||||
| Norm | 00:00:00 | Fairport, NY | trying to get his Yahoo!, Netscape, & IE accounts | |
| Susan | 00:00:00 | cell | Batavia - drooling over DSL - are you going to expand? | |
| Bill | 00:00:00 | Rochester, NY | old albums & 45s - | |
| Brad | 00:00:00 | Rochester, NY | notebook computer - HP - screen prob - not illuminated anymore - can still see it, but no backlight | |
| Gary | 00:00:00 | Rochester, NY | domain questions | |
| Joe | 00:00:00 | Rochester, NY | Eddie: First Strike? service charges? | |
| Dick | 00:00:00 | Honeoye, NY | unable to send msgs - some were rejected - 554 message was rejected by blacklist | |
| John | 00:00:00 | Fairport, NY | re: backup storage | |
| Rodney | 00:00:00 | North Chili, NY | Eddie - DSL - probs w/ laptop from VPN - can't connect to VPN | |
| Marcy | 00:00:00 | Rochester, NY | looked into high-speed connections - hardwired alarm system - won't work if power goes out | |
| Joe | 00:00:00 | Pittsford, NY | Tiger: having trouble loading it - Apple Tech got him going - runs very slow - 256M | |
| Rich | 00:00:00 | Irondequoit, NY | thinking about Linux - laptop - where to start? | |
| Greg | 00:00:00 | Rochester, NY | video card - need to find something into the following years - likes to do gaming - has GForce4MX 64M | |
| 2005-05-01 - 16 callers | ||||
| Frank | 00:00:00 | Rochester, NY | Norton - been using AVG - is that okay? | |
| Mary | 00:00:00 | Rochester, NY | problems w/ internet - XP - diff browsers - iE, FF, opera - when computer has been on for a while, you'll get a blank page w/ done, or it'll start and then stop. | |
| Suzanne | 00:00:00 | Rochester, NY | monitors - disposing of monitors - something special need to be done? | hard drive: how deal w/ killing the data on it? | |
| Jeff | 00:00:00 | Naples, NY | new PC - best way to xfer data? | |
| Howard | 00:00:00 | cell | laptop crashed - ran AdAware - found spyware - also SpyBot - found WildTangent | windows system messenger | |
| Scott | 00:00:00 | Victor, NY | new PC - hardware ?s - want to build new Windows PC - Intel 955 chip set - does video editing | |
| Len | 00:00:00 | Fairport, NY | since started using Firefox, McAfee won't update - running 5.1 | |
| HarryC:windowstemp | 00:00:00 | Honeoye, NY | temp file - c:windowstemp - can I delete those? | entering correct spelling for domains - why don't those sites get in trouble? | |
| John | 00:00:00 | Pittsford, NY | 70 yrs old & computer illiterate - using Thunderbird - when try to do email, when try to send "could not be sent because connecting to smtp server smtp-server.rochester.rr.com failed | |
| Steve | 00:00:00 | Rochester, NY | old VHS tapes - captured into computer, edited, burning to DVD - DVDs may not last as long as you think they might? - bought external enclosure - looking for 250G drive to put in it | external DVD dual-layer burner - put it internal | |
| Eric | 00:00:00 | Hilton, NY | what's going on w/ Stinger - | |
| Josh | 00:00:00 | cell | opinion: internet phone companies? | |
| Herm | 00:00:00 | Ontario, NY | re: scanning guy - | |
| Rich | 00:00:00 | Walworth, NY | re: Steve's coaster problem - had a single-layer drive, and CD-RW - had Lite-On dual layer: was using cable select; Lite-On didn't want cable select! | |
| Jim | 00:00:00 | Greece, NY | remote Desktop - wife wants to work from home - they gave her instructions - their server is rejecting | |
| Chris | 00:00:00 | cell | Stinger - | |
| 2005-04-24 - 17 callers | ||||
| Tim | 00:00:00 | Greece, NY | first computer experience - Sinclair | |
| Keith | 00:00:00 | Rochester, NY | W98 desktop & XP laptop - networked - no problems - except... done Tango - using desktop, run virus check or use HP photo software - when come back, display has changed from 1024x768 to 640x480 | |
| George | 00:00:00 | cell | first computer: 1943!!! mechanical electrical dedicated computer - Torpedo Data Computer | |
| Steve | 00:00:00 | Rochester, NY | OE - error: host pop-server.rochester.rr.com could not be found - can fix it by disconnecting/reconnecting router | |
| Kurt | 00:00:00 | Irondequoit, NY | re: Steve - check that ROM is updated | first computer: John Titus Mark 8 - 1974 4K RAM - homebrew - teletype for I/O - acoustic modem 300 baud - he made money off it! - article in Radio & Electronics | |
| John | 00:00:00 | cell | motherboard & pwr sply replaced - can get on everything - RR & LinkSys - when click on "E" for Internet - Win2K - can't do IE - other browsers work | |
| Dave | 00:00:00 | Greece, NY | can't get on internet - open IE - get nowhere - can't even open Firefox | |
| Lee | 00:00:00 | Henrietta, NY | re: Dave & Steve - has same problem - unplug & wait | Fedora Core 1 - runs great - surf, email | |
| John | 00:00:00 | Rochester, NY | Mac ? - having trouble logging in to 2 accts on eMac 10.3.9 - get spinning bar when log in, but never actually get anywhere. | |
| Bud | 00:00:00 | Rochester, NY | re: connecting to the internet - could be cables - about a year ago, we talked to Doug Simar - | |
| Bill | 00:00:00 | Marion, NY | father-in-law's computer - everything they do is a nightmare - just installed XP - started out having very low sound, now has no sound - reinstalled drivers from Web site - VIA AC97 in there, but no sound | |
| Nick | 00:00:00 | Henrietta, NY | Dell laptop - XP Pro - when boot, "notify alert - CLR debugging svcs' - | |
| Jim | 00:00:00 | cell | mbrd w/ 2 AGP slots - one works, one doesn't | still find people w/ ME who are constantly back in the shop | re: UPS - watch if getting from TrippLite or APC - make sure get something w/ software | |
| Tom | 00:00:00 | Wolcott, NY | Dell Inspiron 8000 XP 512M upgraded to DSL - wireless LinkSys - Firefox - latest updates - Tangos regularly - gets old dial-up box - cancel - after 2 mins, get the page he wants | |
| Richard | 00:00:00 | Henrietta, NY | Compaq Deskpro 1GHz - when in BIOS to do anything - nothing takes | |
| John | 00:00:00 | Irondequoit, NY | popup - virus - don't have virus protection - | |
| Scott | 00:00:00 | Wellsville, NY | no sound - prev owner had 98, ME has no sound - conflicts in DM - XP - same problem | |
| 2005-04-17 - 9 callers | ||||
| Bill | 00:00:00 | Rochester, NY | Dave: killing temp files - didn't write down the command | |
| Dennis | 00:00:00 | Rochester, NY | last couple of months - messenger service popups - 'may be infected w/ virus' | |
| Dave | 00:00:00 | Pennsylvania | heard one of us refer to a program - in addition to AdAware & Spybot | nlite | |
| Joe | 00:00:00 | Rochester, NY | turn the computer off at night? | |
| Rafael | 00:00:00 | Rochester, NY | Windows ME - tried to do Windows update - connection died - now can't get on the Internet - programs work fine, but under help, "activex control might be unsafe" | |
| Debbie | 00:00:00 | Fairport, NY | child wants to be computer animator - Win98 | |
| Sal | 00:00:00 | Fairport, NY | 3rd party program that will convert MP3s to something bookmarkable - M4As | |
| Gil | 00:00:00 | Canandaigua, NY | re: Tiger - thinking about buying Mac Mini - what's the upgrade strategy? | |
| Shimi | 00:00:00 | Rochester, NY | got registered copy of XP - had disc of recording software - Sonar 2.0 - try to install, asks for DirectX 8.1 - has 9.0C - still thinks it's 5.03 | |
| 2005-04-10 - 11 callers | ||||
| Carolyn | 00:00:00 | Penfield, NY | upgraded iMac to OS X - old apps have docs - launch, goes into Classic 9 - can't print | when try to d/l new or upgrade - asks for password - what password? | |
| David | 00:00:00 | Rochester, NY | re: SP2 - | |
| Dave | 00:00:00 | Irondequoit, NY | WinXP reinstall - when it says take disc out of Drive A:, he wasn't using Drive A:! didn't remove CD - started install process over - now has two options | 300G - "data lifeguard" formatted it - it was "dog slow" - | |
| Linda | 00:00:00 | Greece, NY | How do I backup my music in iTunes? | |
| Mike | 00:00:00 | Lakeville, NY | reinstalled wireless - kept getting bounced offline - added wireless printer - this AM, had to log on as owner - never had to do that - user accoutns - asp.net limited account - password protected | for past year, DOS Exploit on machine - suddenly Spybot | |
| Jim | 00:00:00 | Rochester, NY | AdAware - sits on one file - c:win$hf_mig$ | |
| Andy | 00:00:00 | Bloomfield, NY | printer - when install drivers - get message "error writing to LPT1: printer timeout occurred" - Win95 | |
| Colleen | 00:00:00 | Perry, NY | couple of domain names - "site under construction" - | |
| Joe | 00:00:00 | Rochester, NY | if want to start own computer shop, how find wholesalers? | |
| Mike | 00:00:00 | Rochester, NY | just installed SP2 | dialup listeners: SP2 avail for free on CD | |
| Don | 00:00:00 | Oshan, NY | XP - when do mail, kicks him off Internet - outlook express | |
| 2005-04-03 - 13 callers | ||||
| Al | 00:00:00 | Rochester, NY | screensaver won't run | |
| Tim | 00:00:00 | cell | computer was rebooting over & over - XP -> | |
| Roger | 00:00:00 | Rochester, NY | used computer (by major company) - 2000 Pro - can't get into defrag or file search | |
| Fred | 00:00:00 | Livonia, NY | XP loaded SP2 - can't log on to AOL because of firewall | |
| Jon | 00:00:00 | cell | SecTango - prob: bullseye, | |
| Chris | 00:00:00 | Henrietta, NY | danced Tango - Spybot - MSJava.dll, WTEngine.dll not found - reinstall - restored WildTangent | backup wizard - wanted to back up to 3.5" drive - directed to CD - churned, now can't find CD or DVD | |
| Joe | 00:00:00 | Rochester, NY | pray for me - installed SP2 - Road Runner - "this page cannot be displayed" - won't let him go on the Internet - has to restore | |
| George | 00:00:00 | Fairport, NY | XP - drivers for HP OfficeJet - LPT1: has to be ECP | |
| John | 00:00:00 | Pittsford, NY | bought Seagate 300G internal w/ external enclosure - plugs in via Firewire - no icon unless reboots - if walk away & come back, icon will be gone - XP P4 - 768M | deleted MS Money - when loads new pgm - two Windows come up saying can't find Money | |
| Art | 00:00:00 | Attica, NY | XP Home - SP1 - autorun - has stopped working | |
| Mark | 00:00:00 | Penn Yann, NY | Dell Laptop XPPro - when reboot, choose workstation 9 - takes about 2 mins to boot | |
| John | 00:00:00 | Ontario, NY | Norton AV - adwaren.net - can't remove it | |
| Gil | 00:00:00 | Rochester, NY | tried Linux - spied Mac Mini - how can you run Macs on a PC network? Compatible? Share files? | |
| 2005-03-27 - 12 callers | ||||
| Bob | 00:00:00 | Penfield, NY | prob sharing files/printers - ME - host - laptop w/ XP - Linksys wireless G - laptop can't see ME | |
| Frank | 00:00:00 | Rochester, NY | Just updated Firefox - need to uninstall old? | how best back up HD? | |
| Mike | 00:00:00 | Gates, NY | HP 2-3 yrs old - starts up - EEP - "operating system not found" - rebooted - found OS | |
| Ginny | 00:00:00 | Pittsford, NY | 98SE - patched shutdown problems - still has hangups that "end task" | |
| Jeff | 00:00:00 | Naples, NY | XP Pro vs Home - Linux-based server - need Pro? | |
| Landon | 00:00:00 | Rochester, NY | 98 user lost in XP - trying to install software - on startup, launches itself twice - one instance freezes - uninstalled, went online, d/l'd latest | |
| Bob | 00:00:00 | Greece, NY | XP on Dell P4 - installed MS Antispyware - | |
| Troy | 00:00:00 | Holley, NY | re: Bob - if d/l via P2P - then unshare & move the files manually, then rescan the library | looking for GNU C compiler | |
| Jason | 00:00:00 | Buffalo, NY | Limewire & spyware - how safely? | |
| Colleen | 00:00:00 | Warsaw, NY | Norton - has auto update - seems to download same file over and over | |
| Bob | 00:00:00 | Henrietta, NY | Firefox - where can get more info? WHy so much better | |
| Tom | 00:00:00 | Penfield, NY | Security Tango - delete Temp files | AdAware & SpyBot - | |
| 2005-03-20 - 14 callers | ||||
| Bob | 00:00:00 | Fairport, NY | IE6 SP1 - can't access certain Web sites - ran Tango - "could not convert server name to IP address" Win98... | |
| Kathy | 00:00:00 | Hamlin, NY | Win98sE - Yahoo! Messenger - VGA mode not supported - | |
| Fred | 00:00:00 | Brighton, NY | Dell Dimension 2400 XP - loaded dig pix - deleted from recycle bin - can recover? | |
| Mike | 00:00:00 | cell | re: Kathy - power supply | |
| Wayne | 00:00:00 | Rochester, NY | XPHome - when start programs - not all pgms can be show because of type size | iPod mini - makes QT the default | |
| Argyle | 00:00:00 | Rochester, NY | what's coming up from Ambrosia? | "friend" has white iBook - running in target disk mode - won't start up now | |
| Jerome | 00:00:00 | cell | new laptop - old laptop - cloned HD to new laptop - moved it from one location to another, got hard error - say Reg wiped out | |
| John | 00:00:00 | Rochester, NY | brother built PC clone - d/l'd DVD ripping program - when start Win XP, get installer trying to install pgm, but it's not there - EZ CD/DVD Creator | |
| Bill | 00:00:00 | Rochester, NY | RR - eTrust EZArmor - firewall & AV - popup to eTrust Web site | |
| Steve | 00:00:00 | in the studio | XP & 98 - XPPro hosting printer - 98 can't see the printer | |
| Jim | 00:00:00 | Syracuse, NY | coolest Web site - Monterey Bay Aquarium - www.mbayaq.org/ | |
| Dave | 00:00:00 | Victor, NY | Mac Performa 6200 CD - won't power up from kybd - new battery? | |
| Scotty | 00:00:00 | Canandaigua, NY | XP 81 yrs old! - image manip - Adobe too rich - | |
| Phil | 00:00:00 | Rochester, NY | XPHome RR EZ - AVG - | if click on audio clips - WMP can't connect | |
| 2005-03-13 - 16 callers | ||||
| Jamie | 00:00:00 | Irondequoit, NY | XPHome - password for admin - constantly has to reenter the password | |
| Ed | 00:00:00 | Ithaca, NY | iMac - only USB - how connect to HP LaserJet II - only parallel | |
| Tony | 00:00:00 | Rochester, NY | eBay account hijacked - RR forwarded to AOL addr in Italy - can't shut system down from desktop, certain sites he can't get to - slow to boot - sysconf not avail - XP | |
| Art | 00:00:00 | Mumford, NY | Internet speed - no DSL, no cable - | |
| Bob | 00:00:00 | Fairport, NY | Netscape - Netscape Radio - when close out, it comes to "Welcome to Radio Netscape setup wizard" - | |
| Jim | 00:00:00 | Rochester, NY | software licensing? - yr old SONY PC - XP, Office, etc. | |
| Dave | 00:00:00 | Greece, NY | OE - when starts OE, it starts AIM - how stop? | |
| Randy | 00:00:00 | Chili, NY | monitor probl? - moved - hooked back up, monitor can only display "override" - even when not connected to the computer | |
| Parker | 00:00:00 | Webster, NY | uplding Kodak EasyShare - didn't go thru - rebooted - bkgnd was gray, icons enlarged, won't recognize mouse - can use kybd - WinME | |
| Helen | 00:00:00 | Chili, NY | new mouse - wheel mouse won't work on Mac but will on the PC | |
| David | 00:00:00 | Victor, NY | Performa 6200CD - won't power up off the keyboard unless he pulls the mbrd & replaces it | |
| Al | 00:00:00 | Rochester, NY | re: Randy - turn monitor on, then turn PC on - if that works, it's the video card, otherwise it's the power supply | |
| Terry | 00:00:00 | Rochester, NY | re: Batteries - need Dilithium Crystals | IE - locks up when using IE - if delete files, it works again | |
| Bruce | 00:00:00 | Henrietta, NY | inherited laptop - NFP agency - precious data - detailed instructions (old) from one of virus companies - tried it, didn't work | |
| Billie | 00:00:00 | Rochester, NY | digital camera - "nice computer" - wants to xfer photos - plug in - window wizard thing comes up - doesn't come up anymore | |
| Troy | 00:00:00 | Rochester, NY | upgrd AMD XP2000+ - upgrd pwr sply? | |
| 2005-03-06 - 14 callers | ||||
| Linda | 00:00:00 | Greece, NY | friend has small apt - media center PC? | |
| Jon | 00:00:00 | Pittsford, NY | old iMac - 33MHz - trying to use Norton Disk Doctor - "blew up" | |
| John | 00:00:00 | Pittsford, NY | video editing system? - XP Pro - can process large files easily | |
| Al | 00:00:00 | Almond, NY | Linux - dual boot 2K & Red Hat - how get USB devices recognized? | |
| Walt | 00:00:00 | Greece, NY | WMP 7.1 - can't listen to the stream | RH 9 - | |
| Joanne | 00:00:00 | Rochester, NY | 4 children - getting Internet this week - each user to have allotted amount of time & limit where they're going? | |
| Debbie | 00:00:00 | Batavia, NY | opinion: EZArmor | |
| Ginny | 00:00:00 | Pittsford, NY | how to clean history temp files - DOS mode - XP Pro - %temp% | |
| Bill | 00:00:00 | Rochester, NY | when on email 7 receive subscriptions or on eBay & have Web sites in the mail, can't click on it | |
| Bob | 00:00:00 | Fairport, NY | Linux 64bit - which one? | |
| Eric | 00:00:00 | cell | XPHome - Outlook - primary email works fine - secondary email comes in three times | |
| Nick | 00:00:00 | Spencerport, NY | built computer - put in wireless - randomly freezes - | |
| Gary | 00:00:00 | Lockport, NY | upgrd W95 to Mac - eMac or iMac? Safari or Firefox? Superdrive better on eMac? | |
| Steve | 00:00:00 | cell | IT Pro - secure Internet - IE - Using Zones | |
| 2005-02-27 - 12 callers | ||||
| Steve | 00:00:00 | Henrietta, NY | antivirus for the Mac | |
| Dave | 00:00:00 | Bloomfield, NY | trying to play AVI from USB jumpdrive | |
| Kurt | 00:00:00 | Pittsford, NY | screen in pastel rather than bright colors - went into photo editing - changed gamma - | |
| Lynne | 00:00:00 | Medina, NY | XPHome - started having probls - freezing - DLL Hell - reinstalled Win - been doing the Tango/CWShredder/HiJackThis - dyfuca internet optimizer - n-kace | |
| Martha | 00:00:00 | Rochester, NY | Gateway 2000 - Celeron 950 - mouse freezes - WinME | |
| Pat | 00:00:00 | Irondequoit, NY | W98 (95 upgrd) - when go on Inet - Norton updates on Friday - now get screen: "Dickens-1" w/ toolbar - Auto w/ dropdown - llynch@enrightpc.com | 128M RAM | |
| Dan | 00:00:00 | Rochester, NY | media center - can't connect to DSL - | |
| Al | 00:00:00 | Fairport, NY | gotta update av software - Norton system Works Premiere - only want to use av & maybe Ghost | |
| Paul | 00:00:00 | Chili, NY | Gateway P3 733 512M - defrag & viruscheck every night Tango Firewall - get TCP/IP not installed - | |
| Jim | 00:00:00 | Irondequoit, NY | possible for things to appear in recycle if never threw anything away vmgr2304.tmp | |
| John | 00:00:00 | Rush, NY | Norton/McAfee - which? | |
| Bill | 00:00:00 | Webster, NY | media center - hates it | |
| 2005-02-20 - 12 callers | ||||
| David | 00:00:00 | Pennsylvania | XP Pro - uses serial trackball - install went fine - about 1/2 time boot up, COM1: disappeared | |
| Jeff | 00:00:00 | Henrietta, NY | re: David: - Win has tendency to have multiple entries for hardware you might/not have in your computer (any more) - | |
| Adriane | 00:00:00 | Rochester, NY | RAID - at POST, get normal status on Raid Vol port 0 - on p1, "error occurred" - if check status, everything okay - warning app says warning event #4 - RAID vol 1 is in non-redundant failed disk state | |
| Doug | 00:00:00 | Geneva, NY | Excel - was going to save to CD-RW - error: admin settings | Norton System Works - ignored a bunch of messages, when started up Firefox, all bookmarks lost | |
| Paul | 00:00:00 | Chili, NY | XP - PTC Pro Engineer - student edition - works on eMachine, but not on Sony w/ NVIDIA graphics card - runtime error 5 scrrun.dll | |
| Ron | 00:00:00 | Ontario, NY | Spybot - checksum error | removing AdAware 6 - don't find uninstaller | |
| Bob | 00:00:00 | Rochester, NY | Thunderbird - changing ISPs | |
| Ginny | 00:00:00 | Pittsford, NY | AdAware: Lori's procedure - should delete Quarantined items? | |
| Ron | 00:00:00 | Webster, NY | XPHome - one out of every 5 - "Win could not start - winsys32/config.system" - has to boot from CD - get 5 or so good boots, and then it happens again | |
| Jerry | 00:00:00 | Chili, NY | re: Thunderbird & Bob - | fusemail | |
| Bob | 00:00:00 | Penfield, NY | knee-deep into Linux - Mandrake 10.1 | |
| Tom | 00:00:00 | cell | want to put new HD in XP Home - remove old drive | |
| 2005-02-13 - 15 callers | ||||
| Frank | 00:00:00 | Rochester, NY | SpySweeper? | Incredimail | |
| Ray | 00:00:00 | Irondequoit, NY | mdac_runonce | |
| Barbara | 00:00:00 | Chili, NY | Network - 4 PCs - RoadRunner - terrible problems w/ connectivity - have to renew DHCP - have to cycle router to get connection | |
| Ron | 00:00:00 | Rochester, NY | Spybot & Adaware - something went wrong - "onewild-.1dll" | |
| John | 00:00:00 | Victor, NY | Hotmail service - popup during forward - type in box to continue | |
| Steve | 00:00:00 | Rochester, NY | re: Adaware - what's Mike Woods' take on MS Spyware & Webroots? | how often update? | |
| Mike | 00:00:00 | Gates, NY | Adaware | system config utility box - windows / tbsdm.exe | |
| Brian | 00:00:00 | Fairport, NY | where can get code to add to web site that gives auto subject? | W2K - blue screen - physical memory dump | |
| Joe | 00:00:00 | Buffalo, NY | re: John - if speakers connected, it'll pronounce the letters & numbers to meet the test | |
| Vito | 00:00:00 | Chili, NY | likes Irfanview - thanks! | Firefox - plugin problems - about:plugins - | |
| Dave | 00:00:00 | Fairport, NY | storing data on CDs | iBook - Virex | |
| Peter | 00:00:00 | cell | laptop - Office 2000 standard - has 2K3 Pro | |
| Dave | 00:00:00 | Fairport, NY | Word: doc w/ 34 pages - will print current page or whole doc, but not page range | had to load Chinese - trying to install something | |
| Rick | 00:00:00 | Pittsford, NY | Thinkpad - W2K - can't boot into safe mode - blue screen - video failed to init | |
| Gene | 00:00:00 | Rochester, NY | wireless network card - DLink - router in basement - 2 PCs on 2nd floor - one works fine - USB LAN adapter - PCI wireless 802.11b - connects/disconnects intermittently | |
| 2005-02-06 - 16 callers | ||||
| Hal | 00:00:00 | Rochester, NY | virus - has AVG - it's updated - DSL - OS 98SE - trojan dialer 17.M - can't get online, can't reinstall, can't fix | |
| Brad | 00:00:00 | Victor, NY | 98SE - tax pgm - need to get the updates after install basic program - locks up before finishing updates - one of their support techs suggested uninstall in safe mode, then reinstall | |
| Joe | 00:00:00 | Rochester, NY | rundll - error loading wildtangent - XP | |
| Russ | 00:00:00 | cell | Win Update - logged on okay - when checked, sysclock is not in sync - settings are right, time setting, lang right - every time he restarts, he has to go through it again | |
| Jeff | 00:00:00 | Rochester, NY | re: Joe - Spybot removed it, and he got the same msg - sometimes it doesn't remove all of it - it's in the Reg - not dangerous, but added in w/ online games - wildtangent web site - did install and uninstall, that worked! | |
| Stan | 00:00:00 | Livonia, NY | trying to get Winupdate to d/l from Road Runner - W98 - | |
| Bill | 00:00:00 | Rochester, NY | MSN IE d/l'd Firefox - MSN still uses IE | |
| Matt | 00:00:00 | Livonia, NY | boogered his computer - used very inexpensive ISP - tried to change the resolution - when tried to change, black screen - ME | |
| Tom | 00:00:00 | Fairport, NY | as we recall, his XP had the C: drive going - added a 120, wanted to move 40 data over, but already had data on the D: drive - worried about copying the operating system over | |
| Clyde | 00:00:00 | Rochester, NY | Adobe Creative Suites - InDesign - saves as EPS files - copy to CD - CD comes out fine, his printer can use it fine, but he can't delete the EPS files from his temporary write folder | |
| John | 00:00:00 | Canandaigua, NY | Mac: HP via USB to G4 - had to move G4, hooked USB to G3 - G3 not recognizing USB card - 9.0 -> 9.1 | |
| Norman | 00:00:00 | Hamlin, NY | virus - reformatted in August - ME - lucom_server | |
| Norma | 00:00:00 | Penfield, NY | W98SE - turn on, c: - if reboot, eventually goes to safe mode, scan disk - then will work | |
| Tom | 00:00:00 | Greece, NY | 98SE - new modem - USR - cleaned up re: Computer Link - removed old modem, now can't connect | |
| Nick | 00:00:00 | Penn Yann, NY | COM ports - Sony VAIO 140 laptop - needs serial port - needs it to COM1 or COM2 - Keystan adapter makes it COM3 | |
| Dan | 00:00:00 | cell | newbie - Word - start to write report - flag: your time has expired - we're shutting down - | |
| 2005-01-30 - 10 callers | ||||
| Frank | 00:00:00 | Rochester, NY | can Jump drive back up HD in event of crash | X-Cleaner | |
| Linda | 00:00:00 | Rochester, NY | no SP2 - want it - trouble backing up files - 2 drives - friend partitioned them - C: D: - | |
| Tom | 00:00:00 | Rochester, NY | 2 networked XP - HP Printer on USB - want to print from 2nd computer | |
| Argyle | 00:00:00 | Rochester, NY | free wireless zones - Frontier should turn Washington Park into a free wireless zone | |
| Tom | 00:00:00 | Geneseo, NY | SecTango - SpyBot found 4 it couldn't remove | |
| Tom | 00:00:00 | Fairport, NY | Pavilion - 40G w/ recovery partition - he added 120G - "disk consistency check" - gets to 76% & starts again - it's the recovery partition | spyware - found but couldn't delete | |
| Tim | 00:00:00 | Rochester, NY | thank you, Frontier! | friend sent CAD pic - converted - deleted, and took half of desktop with it! | ? for Frontier - | |
| Sal | 00:00:00 | Fairport, NY | DSL: filters for phones or whole house? | |
| Mark | 00:00:00 | Henrietta, NY | DSL: live near Dome - took an act of God to get DSL - can't get high-speed yet - | system restore - should that be on all the time? | |
| Mike | 00:00:00 | Henrietta, NY | novice - going to be a grad student - need a computer - need minimum specs | |
| 2005-01-23 - 12 callers | ||||
| Bob | 00:00:00 | Greece, NY | Win98SE, ZA, NAV; Spybot found problems, and since then browser giving download warning messages | |
| Kurt | 00:00:00 | Pittsford, NY | Firefox, worked for a while and now doesn't give address bar. | |
| Cindy | 00:00:00 | Fairport, NY | home page hijacked | |
| Rick | 00:00:00 | Fairport, NY | AVG full scan found virus, can't remove it. | |
| Ron | 00:00:00 | Rochester, NY | Win 98SE, DSL, Netscape for email, opening attachments crashes netscape. | |
| Mike | 00:00:00 | Webster, NY | installed systemworks 2005, next day, virus came in trojen.qhost, also blocks windows update | |
| Ray | 00:00:00 | Walworth, NY | dial-up internet, AOL, disconnects frequently | |
| Dan | 00:00:00 | Marion, NY | NAV 2005, recent critical update to XPSP1, NAV gets disabled at same time every day | |
| Jim | 00:00:00 | Irondequoit, NY | home page hijacked, strange icon on desktop, NAV gives ad threats it can't fix. | |
| Ginny | 00:00:00 | Pittsford, NY | install XP critical update, since then doesn't get welcome screen any more. | |
| Jeff | 00:00:00 | Greece, NY | can't get DSL connection to AOL, no DNS entry error | |
| Tim | 00:00:00 | Buffalo, NY | upgrade ME to XP, doesn't see D drive on desktop, does see it in Disk Manager | |
| 2005-01-16 - 11 callers | ||||
| Frank | 00:00:00 | Fairport, NY | when click on Web links, gets an error - 10 mins later, it's okay | |
| Tom | 00:00:00 | Pittsford, NY | iMac - cable modem - router - need anything else? | |
| Kurt | 00:00:00 | Irondequoit, NY | b'day of PC | |
| Keith | 00:00:00 | Rochester, NY | PC/DSL/cable - vulnerable? | networked laptop to desktop - can xfer files - one XP, other 98 - will Railroad Tycoon work between them? | |
| Susan | 00:00:00 | Brighton, NY | "missing signature" when try to update LavaSoft | |
| Mark | 00:00:00 | Rochester, NY | dilemma - 28 - need his first computer | |
| Tim | 00:00:00 | Henrietta, NY | Outlook: when click on view pane, they disappear | |
| Dan | 00:00:00 | Rochester, NY | trying to install wireless adapter into older ThinkPad - XP SP1 - no drivers installed for this device | |
| Chris | 00:00:00 | Henrietta, NY | new Dell - set up multiple accounts | |
| Bob | 00:00:00 | Rochester, NY | attempting to load or remove sftwr - upgraded to XP Pro from 98 - scanner doesn't work - HP Disk Memories won't remove | |
| Peter | 00:00:00 | Rochester, NY | W98SE - load new program - have problems with old programs | |
| 2005-01-09 - 13 callers | ||||
| Bill | 00:00:00 | Gasport, NY | nephew - XP - can't get it running - sort of boots up - some screen comes up - error - can't recall - setup - CD - can't boot the CD - same error comes up | |
| Neil | 00:00:00 | Fairport, NY | day after Xmas - updated Norton, danced Tango, installed SP2 - MSWorks won't run | |
| Bob | 00:00:00 | Greece, NY | updated to SP2 & Firefox - lots of spyware | |
| Ron | 00:00:00 | Ontario, NY | CD ROM & CD Writer - want to put in DVD read/writer | email - when try to forward/copy - if has HTML or photo, doesn't seem to work | |
| Scott | 00:00:00 | Spencerport, NY | built monster PC - every time play something, sounds like the chipmonks - video fine, but audio is screwy | |
| Rose | 00:00:00 | Rochester, NY | OpenBook - not connected to any computer - reads her mail - blind - when delete, then select, then escape, when she hits the select button, it "conks out" on her. | |
| Karen | 00:00:00 | Wayland, NY | HP Pavilion 500 - died 4 mo out of warranty - nothing - won't even turn on | |
| Judy | 00:00:00 | Penfield, NY | updated to XP w/ SP2 - lost modem drivers | |
| Peter | 00:00:00 | Irondequoit, NY | got new PC, retiring old one - 56K modem - 25 pin connector - new PC has 9-pin | |
| Stu | 00:00:00 | Rochester, NY | Dell laptop - came w/ XP Pro - SP/2 dl'd - went fine - except - get email - links don't work | |
| moodyblues100 | 00:00:00 | far, far away | installed new PC as slave - Copy Commander to copy everything to new drive - made new one the master, brought up dual boot screen, 98 - invalid XP - locked up on initial XP screen | |
| Mickey | 00:00:00 | Henrietta, NY | daughter's computer XP won't come up in Safe Mode SP1 only | |
| Ethan | 00:00:00 | Fairport, NY | webmail server - since SP2 - to send/receive, can't unblock popup | |
| 2005-01-02 - 15 callers | ||||
| Keith | 00:00:00 | Rochester, NY | 98 desktop XP laptop SanDisk memory drive to xfer photos - when xfer from XP to 98 - open folder at bottom see Thumbs.db - ok to delete? | |
| Kurt | 00:00:00 | Pittsford, NY | MS Media Player - has IE & Firefox - can get to MSMP | |
| Mark | 00:00:00 | Fairport, NY | XPHome SP2 ZAPro - limited account logoff, something is preventing it from releasing the system | |
| Ray | 00:00:00 | Rochester, NY | AVG - trying to put on daughter's laptop - | |
| Rich | 00:00:00 | cell | HP XPHome - RR - lost net connection - can't get IP addr - McAfee said uninstall AV - gets errors & still can't get an IP | |
| Bill | 00:00:00 | Honeoye, NY | new to RR - email - attachments - EZ stuff blocks everything - works great - occasional attachments from friends - they get blocked | |
| Jon | 00:00:00 | Webster, NY | digital camera - Kodak EZ Share sftware - affects shutdown - delays poweroff by about 5 mins | |
| Scott | 00:00:00 | Rochester, NY | iMac G5 20" extra G RAM - likes it - bypass password? | |
| Pat | 00:00:00 | Rochester, NY | installing hardware router for DSL should create firewall - block IE holes? | |
| Steve | 00:00:00 | Brockport, NY | Mac G3 tower OS8 - can't get to Inet via DSL Ethernet - TCP/IP Control Panel | |
| Eli | 00:00:00 | Rochester, NY | built own PC - AMD 2700 Athlon - works fine - when boot, first boot doesn't recognize mouse or keyboard - reset works great | |
| Colleen | 00:00:00 | Perry, NY | system file checker - lots of changed & deleted files - many changed files have older dates - was 99, now 97 - Win98 | |
| Bob | 00:00:00 | Rochester, NY | MSN Hotmail - can't get into Hotmail - | |
| Jim | 00:00:00 | Lima, NY | firefox XPSP2 - takes 30 secs to come up - 1.7GHz 512M - | |
| Ed | 00:00:00 | Canandaigua, NY | Gateway 1.2G runs OK - tried to put Pirates for his son - ATI 9600 - runs for a couple mins then dies - ME | |
| 2004-12-26 - 10 callers | ||||
| John | 00:00:00 | Elmira Heights, NY | Dazzle - how to work | |
| Doug | 00:00:00 | Penfield, NY | XPHome - logged off, got black screen & machine hung - powered down - startup goes 5 mins, black screen, tries to restart | |
| Linda | 00:00:00 | Fairport, NY | granddaughter - used computer - Dell laptop - few years old - WinME - worked great yesterday - games worked - DVDs - shut down properly - today, "exception has occurred- CTRL-ALT-DEL to continue" - nothing works | |
| Jeff | 00:00:00 | Naples, NY | Word or outlook; addin template not valid c:startup | |
| Ted | 00:00:00 | Geneseo, NY | old PC w/ WinXP - giving it away - installed Win98 - all works except screen is not at the right resolution | |
| Shelley | 00:00:00 | Caledonia, NY | new Dell - XP - parental controls - | |
| Russ | 00:00:00 | Batavia, NY | HP Pavilion 751NM XPHome - admin login - win: X Explorer.exe entry point not found - can only open some programs from task manager SHCREATETHREADREF SHLWAPI - all icons gone | |
| Don | 00:00:00 | Irondequoit, NY | old ThinkPad - boot: blue screen error: 2 or three error codes | |
| Ron | 00:00:00 | Rochester, NY | Netscape 4.76 - email coming that he can't open - when click on addr - open "illegal operation' - 98SE | |
| John | 00:00:00 | Canadaigua, NY | XP HP Deskjet - can't print anything from Word - anything will print from Internet | |
| 2004-12-19 - 12 callers | ||||
| Seth | 00:00:00 | Rochester, NY | yr old VAIO laptop - shuts dn if run Norton AV 2004 - worm? | |
| Tom | 00:00:00 | Rochester, NY | trying to turn off system restore - can't - | |
| John | 00:00:00 | Fairport, NY | moved data from old Mac to new Mac, now gets "spinning beach ball of death" | |
| Dan | 00:00:00 | Marion, NY | getting return email he never sent | |
| Ginny | 00:00:00 | Pittsford, NY | W2KPro - laptop - Norton keeps cleaning viruses | |
| Marty | 00:00:00 | Niagara Falls, NY | Security Tango - two diff computers - one one, won't go to Internet | what do I do with the files it flags? | |
| Kirk | 00:00:00 | Rochester, NY | ||
| Frank | 00:00:00 | Rochester, NY | XPHome SP2 - Web site used to access - member - after business trip, gets old site - Webmaster mail "changed site" - 404 Error | |
| Bill | 00:00:00 | Ontario, NY | RR email addrs - OE - wants to use Outlook | |
| Bill | 00:00:00 | Gasport, NY | games on 2nd HD - some install no prob - 2 games won't load properly | |
| Joe | 00:00:00 | Buffalo, NY | re: Bill/Gasport - DirectX may be necessary | NT4/w2K - helped someone w/ XPHome | |
| Brain | 00:00:00 | Fairport, NY | 2 W2K machines - AVG on one - won't start - Roxio won't shut | |
| 2004-12-12 - 10 callers | ||||
| Steve | 00:00:00 | Henrietta, NY | old clamshell PowerMac - OS 9 - Virex - when tries to update, says can't be used w/ this version | |
| Robert | 00:00:00 | Rochester, NY | ||
| Steve | 00:00:00 | cell | 344 hits in about an hour - ZoneAlarm caught 'em | uninstalled Win Messenger | XP | |
| Bob | 00:00:00 | Henrietta, NY | Yahoo - popup from Macromedia - FlashPlayer 7 | |
| Mike | 00:00:00 | Avon, NY | Adaware: LOP process | |
| P.J. | 00:00:00 | Penfield, NY | enters password, sees desktop, back to login | |
| Mark | 00:00:00 | Toronto, Ontario, Canada | receive radio stations online - how come they buffer? | |
| Paul | 00:00:00 | Dansville, NY | backup - home net - indiv HDs for each PC to back up to, or better a net storage device | |
| Matt | 00:00:00 | Penfield, NY | OE - finished - MSIMN - W98 | |
| Jim | 00:00:00 | Rochester, NY | bells & whistles question - toolbar @ bottom of screen - was smooth scroll, now real quick | |
| 2004-12-05 - 15 callers | ||||
| Linda | 00:00:00 | Greece, NY | Calendar still says Sat! | Last Sun's paper - System Restore | |
| Bill | 00:00:00 | Gasport, NY | Presario - older - 3D processor 500MHz 512M RAM - tried to install new RAM to it & got error | |
| Tim | 00:00:00 | Pittsford, NY | 98SE - HP LJ3P - blank page after every printed page | |
| moodyblues100 | 00:00:00 | cell | Windows Task Scheduler for audio recording? | |
| Brian | 00:00:00 | Fairport, NY | WinMessenger popups - services popup | W2K won't shut down | |
| Jim | 00:00:00 | Greece, NY | Dimension 1.8G 40G - 8G Free 256M XPPro SP1 - Roxio EZ Creator 7 - ran fine at first - now very unstable | |
| Jerry | 00:00:00 | Greece, NY | what diff W2K/ME? | |
| Patrick | 00:00:00 | Irondequoit, NY | Novice - XP - passwd screen - when start, welcome -> everything pops up, then blinks off & only see design in background & nothing else shows up | |
| Joe | 00:00:00 | Fairport, NY | dumping AOL for broadband | |
| George | 00:00:00 | Fairport, NY | Norton Inet Security 2005 - Registry errors during install - still running ME - | |
| John | 00:00:00 | Irondequoit, NY | 98 - defrag doesn't work | |
| Jeff | 00:00:00 | Naples, NY | virus: McAfee - cleaned - "run complete virus scan' - can't remove one virus because disk is write protected | |
| Bill | 00:00:00 | Webster, NY | AMD vs Pentium - media center | |
| KC | 00:00:00 | Rochester, NY | Mozilla! | AVG | load XP on D:? | |
| Jeremy | 00:00:00 | Caledonia, NY | new PC - new McAfee | |
| 2004-11-28 - 15 callers | ||||
| Jim | 00:00:00 | Webster, NY | P3 533 ME -> XP - deteriorated - can't get to logon screen - | |
| kurt | 00:00:00 | cell | XP SP2 - IE - | |
| Phil | 00:00:00 | Irondequoit, NY | IE - | |
| Dave | 00:00:00 | Fairport, NY | old PC - upgrade - wants laptop, wireless, etc. - Apple??? | |
| Bob | 00:00:00 | Pittsford, NY | XP - SP2 - HP Pavilion - ports on front panel - most work fine - USB doesn't work - memory stick not recognized as drive | |
| Anthony | 00:00:00 | Rochester, NY | Packard Bell 266 - bunch of viruses - | |
| Betsy | 00:00:00 | Perinton, NY | msconfig - Win2K - can't find it | XP Home spybot - comes up with something with a plus sign - DSO Exploit | |
| Mike | 00:00:00 | Rochester, NY | desktop not coming up - XP Home - | |
| Gary | 00:00:00 | Rochester, NY | friends were trying to help daughter to speed up her machine - IE can't get on - DOCS will let you type http:// & get in - uncheck /recheck internet settings - | |
| John | 00:00:00 | Fairport, NY | 98 - updated everything yesterday - Norton - ZoneAlarm - PestPatrol - Spybot - wouldn't load Norton - | |
| Linda | 00:00:00 | Rochester, NY | iPod - downloaded music w/ KaZaA & MusicMatch - brought system in & they wiped out her shortcuts - | |
| Joe | 00:00:00 | Rochester, NY | Windows Update - need "Media Player Script Command" - seems to download, but always tells him he needs it next time, too | when go to Web site: spybot: AvenueA problem | |
| Andrew | 00:00:00 | Rochester, NY | G5 laptop w/ OS X - spyware or adware program? | |
| Greg | 00:00:00 | Rochester, NY | IE - sometimes, click on link, get circle w/ line through it | |
| Ed | 00:00:00 | cell | HP Pavilion laptop XP - 8-10 mins on net - shutdown | |
| 2004-11-21 - 13 callers | ||||
| Dave | 00:00:00 | cell | Security Tango - 2 Reg keys IBIS toolbar BPIEIN - won't delete - WinTools doesn't exist | |
| Art | 00:00:00 | Rochester, NY | IE quits - "IExplore has caused an error in module | |
| Jim | 00:00:00 | Rochester, NY | IE - Dell - XPPro - IE boots on launch & keeps launching | |
| Patricia | 00:00:00 | Rochester, NY | McAfee: deleted MINST.EXE - | |
| Susan | 00:00:00 | Rochester, NY | System Restore - XP - it's fabulous - probs w/ wireless net - tried to restore - all restore points missing | |
| Ginny | 00:00:00 | Pittsford, NY | XP Home - loaded w/ spyware - couldn't get on the net to run the Tango! - couldn't get the page | re: Patricia - same - laptop W2K - keeps popping up | |
| Cathy | 00:00:00 | Bloomfield, NY | SP2 - any comments? | |
| Carol | 00:00:00 | Pittsford, NY | Mac ? | |
| Elaine | 00:00:00 | Rochester, NY | ||
| James | 00:00:00 | Gates, NY | 98SE - home page hijacked | XP - CD wouldn't open - My Computer - D: drive icon gone - reinstalled - still can't get tray open | |
| Al | 00:00:00 | Rochester, NY | LinkSys - single DSL, two computers - one machine no problem - 2nd machine - put software in, put Norton (had AntiVir) - one machine fine, other - both XP home | |
| Jim | 00:00:00 | Rochester, NY | dl'd music - want to put it on a data disc | |
| Bob | 00:00:00 | Rochester, NY | laptop W2K - donating it - how wipe out his data? | |
| 2004-11-14 - 14 callers | ||||
| Vito | 00:00:00 | Chili, NY | ZA - trying to upgrade to 5.5.0.6.2 - turned off everything (TruVector, etc.) - | |
| Linda | 00:00:00 | Greece, NY | Firefox - certain sites can't scroll to left | |
| Tim | 00:00:00 | Buffalo, NY | DSL - two computers - LinkSys wireless G broadband - LinkSys wireless adapter - can't see each other | |
| Matt | 00:00:00 | Palmyra, NY | TRIVIA!!!!! | |
| Carol | 00:00:00 | Greece, NY | Firefox - using preview - | |
| Tom | 00:00:00 | Rochester, NY | w yr old PC for kids - pretty corrupt - upgrading to XP | |
| Walt | 00:00:00 | Greece, NY | 98SE - WinExpl - recycled | |
| Jay | 00:00:00 | Rochester, NY | Dad has Gateway - slow - RR - 10 mins to start up 128M - 500 MHz XP | |
| Joe | 00:00:00 | Gates, NY | XP Pro - auto updates - installs, but they come up again | XP SP2 | |
| John | 00:00:00 | Canandaigua, NY | 98 ASP computer - 8 yrs old 40M RAM! - can do much!!! | |
| George | 00:00:00 | Rochester, NY | Norton Internet Security - RR - | |
| Ron | 00:00:00 | Fairport, NY | laptop P25 Toshiba - SP2? | ZA? - how get to come up at beginning of login? | |
| Ron | 00:00:00 | Rochester, NY | XP Home - Need for Speed - install error: Not Compatible w/ MS-DOS game | |
| Archie | 00:00:00 | Henrietta, NY | digital camera - create slideshow w/ music for DVD player? | |
| 2004-10-24 - 13 callers | ||||
| Guy | 00:00:00 | Fairport, NY | XP scheduler program - problem - batch file runs - as scheduled program, it doesn't run - running as admin user | |
| Charlie | 00:00:00 | Geneva, NY | trivia: HP - nope! | XP Home - where is scandisk | |
| Joe | 00:00:00 | Rochester, NY | trivia - Apple - NOPE! | |
| John | 00:00:00 | Greece, NY | Presario w/ ME - not connected to Internet - put disk in floppy - when went to shut down, said had virus | |
| Joe | 00:00:00 | Buffalo, NY | RE: last week's Mozilla problem - had SSL checked; uncheck & he'll be fine | DVD-R/RW drive - "disk at once" mode is the only one that works | |
| Joe | 00:00:00 | Rochester, NY | trivia - Gateway - nope! | |
| Keith | 00:00:00 | Chili, NY | trivia - Compaq - YES!!!!! | |
| Colleen | 00:00:00 | Perry, NY | Mozilla download - | |
| Maggie | 00:00:00 | Fairport, NY | Dell - year ago - cursor arrow drifted off into Neverneverland - sometimes comes back, sometimes doesn't - ME | |
| Bob | 00:00:00 | Greece, NY | Compaq Presario - W98 - let sit > 1 hr, locks up | when first turn on, get grey rectangle on desktop - refresh gets rid of it | |
| Kurt | 00:00:00 | cell | reloading XP on son's computer - new mb & proc - wouldn't take code | |
| Pat | 00:00:00 | Brockport, NY | CrapCleaner - deletes all temp Inet files, recent docs, index.dat files ccleaner.com | W98SE - toolbar - every couple of days, won't show programs on toolbar | |
| Jim | 00:00:00 | cell | Dell - XP - when restart, get black screen w/ small dash on upper left - 5 mins - 1/2 hr - then screen comes on | |
| 2004-10-17 - 12 callers | ||||
| Frank | 00:00:00 | Fairport, NY | PC Pitstop - spyware coming from HP printer | |
| Janet | 00:00:00 | Caledonia, NY | XP - "virus detected" - ran McAfee - 1 file - deleted it - blue screen w/ Dell's name on it | |
| Dan | 00:00:00 | Rochester, NY | how empty temp files in temp folder | |
| Rich | 00:00:00 | Rochester, NY | TRIVIA!!!!! Dist List - 30 ppl - send mail reg. - fully protected w/ Norton - on RR - another guy on RR is getting same thing | |
| Ed | 00:00:00 | Perinton, NY | Trivia - too late | |
| Al | 00:00:00 | Dundee, NY | 98 - DSL - got coolweb | |
| Ellen | 00:00:00 | Farmington, NY | d/l'd SP2 - nothing but trouble - | |
| Angelo | 00:00:00 | Rochester, NY | W2K Pro on 2nd partition, ME on 1st partition - did clean install - added a second W2K on the same volume | |
| John | 00:00:00 | Hamlin, NY | d/l'd Mozilla this morning - glitch: email - "server account not installed properly" | win update | |
| Ruth | 00:00:00 | Ontario, NY | run Tango - all up to date - everything's clean - run Housecall - finds Java BYTEVERA | |
| Ginny | 00:00:00 | Pittsford, NY | loves SP2 - | W98SE - has to hit C-A-D - | |
| Marcy | 00:00:00 | Rochester, NY | McAfee - firewall - inbound event - persistent 0.0.0.0 port 0 | MS Publisher - started small book - pagination is wrong | |
| 2004-10-10 - 11 callers | ||||
| Randy | 00:00:00 | Largo, FL | Plywood capital of America - Mac 10.3 - can't set numlock key & use the keypad | |
| Vito | 00:00:00 | Chili, NY | if open JPEG, get thumbnail in corner for about 1.5 mins, will open - W98SE - opening in IE | |
| Dave | 00:00:00 | Canandaigua, NY | trying to switch to Linux - using dialup - short things go thru; long ones die | |
| Susan | 00:00:00 | Rochester, NY | XP - updated to SP2 - now, when log on, on right bottom, "computer may be at risk" - checks all stuff - all fine | |
| Perry | 00:00:00 | Henrietta, NY | TRIVIA | |
| Don | 00:00:00 | Rochester, NY | XP - SP2 message - | to upgrade or not to upgrade? | |
| Bill | 00:00:00 | Rochester, NY | web site where people can go to see stuff in the pipeline | |
| Jeff | 00:00:00 | Rochester, NY | iSight - want to optimize use of the AV capability - most of family Windows-based - chat? | |
| Will | 00:00:00 | Fairport, NY | XP Home - recently getting mewsage error loading bridge.dll | |
| Frank | 00:00:00 | Rochester, NY | OTR - | |
| Kevin | 00:00:00 | Fairport, NY | Sims2 - Dell Dimension 2400 - integrated AGP - no AGP slot | |
| 2004-10-03 - 12 callers | ||||
| Jim | 00:00:00 | Manchester, NY | Linux - Mozilla only in Red Hat? Compaq iPaq - won't take W2K | |
| John | 00:00:00 | Hilton, NY | PC & laptop - W98SE - AOL 8 - on both - gets to welcome page, wants to search, gets "Bad Request" - dialup - WBUTIL7 didn't fix it | |
| Clyde | 00:00:00 | cell | Adobe InDesign & PhotoShop - using old Toshiba laptop w/ 256M & 30G - wants new desktop | |
| Dave | 00:00:00 | Sodus, NY | new MB - warns not to use AGP video card > 1.5v - searched for his card, but doesn't know the voltage | |
| Bill | 00:00:00 | cell | Norton Internet Security w/ firewall etc. - XP - SP2 update - now, Web browsing is blocked | |
| Ray | 00:00:00 | Rochester, NY | XP - found BootID ok - NTLDR not found | EZArmor - okay? | |
| Dave | 00:00:00 | Pennsylvania | Mandrake 9.2 & Firefox 1.0PR - installed it to run as root - | |
| Jason | 00:00:00 | Macedon, NY | re: Jim: check BIOS settings | re Athlon v. Intel - 32bit v 64bit? | hates that Windows isn't Linux | |
| Mike | 00:00:00 | Henrietta, NY | trying to reinstall ISP software - error copying SETUP.DLL to temp directory - was surfing - has Norton - updated - Notepad: ObjID - gopopmenu | |
| Paul | 00:00:00 | Rochester, NY | upgrade prompt for XP2 - gets near 100% then internal error | |
| Doug | 00:00:00 | Chili, NY | switched from Dialup from Frontier DSL - can't use IE for secure sites | |
| Brian | 00:00:00 | Fairport, NY | RR Web site - can't get animated GIFs to work | |
| 2004-09-25 - 11 callers | ||||
| Ken | 00:00:00 | Rochester, NY | SP2 - didn't fix everything first - can't get to the Internet - now what? XP - trivia guess | |
| Kevin | 00:00:00 | Rochester, NY | last week - VAIO - randomly shut down/rebooted - did memtest86 - | |
| John | 00:00:00 | Henrietta, NY | trivia - nope - how take image from another image - | |
| Dennis | 00:00:00 | Greece, NY | XP - 2 drives - 98SE on one XP on the other - can't get on XP - SP2 installed - worked fine - yesterday, won't boot to XP - "in use by unknown disk utility" | |
| Peter | 00:00:00 | Gates, NY | faithful dancer of the Security Tango - DSO exploit | |
| Tom | 00:00:00 | Rochester, NY | Tango - Stinger - McAfee - pwsprogent | |
| Steve | 00:00:00 | Rochester, NY | SP2 - problems - mouse moves on its own - sounds gone - CD won't play | |
| Bruce | 00:00:00 | Castile, NY | XP - trying to run CD player - | |
| Victor | 00:00:00 | Rochester, NY | Mozilla & IE - XP - frontiernet - can retrieve, can't send | |
| Bill | 00:00:00 | Rochester, NY | love the show! RR - telemarketers calling & trying to sell him DSL | |
| Peggy | 00:00:00 | Livonia, NY | XP - auto update - update now - normally, just updates - mouse is extremely slow | |
| 2004-09-18 - 6 callers | ||||
| Marty | 00:00:00 | Rochester, NY | Win98SE - MSGSRV32 - Mod MMsystem.dll | |
| Virginia | 00:00:00 | Batavia, NY | helping friend - computer taken by mistake to Florida then shipped back to orig owner "insert boot disk" | Road Runner - runs Tango faithfully & Norton - still need it? | |
| Lena | 00:00:00 | Canandaigua, NY | computer crashed - scandisk - what is it? - Win95 | quick restore CD won't work | |
| Richard | 00:00:00 | Brockport, NY | want to reformat HD - HP Pavilion - wants to move from ME to XP | |
| Hal | 00:00:00 | Rochester, NY | new HD - slaved old one - 98SE - runs Tango - Off2K - installed after printer software - HP 7150 - | |
| Kevin | 00:00:00 | Rochester, NY | Sony VAIO XP Media Center Edition - problem: during certain apps that use a decent amt of mem, will shut down & reboot | |
| 2004-09-11 - 7 callers | ||||
| Dan | 00:00:00 | Rochester, NY | W98SE - Compaq Presario - ran restore - HP printer problem - All-in-One - error 106 - compaq error: msvbsm60.dll | |
| Al | 00:00:00 | Greece, NY | 72nd b'day | XP home - clicks for 5 mins - screen freezes - 5 mins everything okay | |
| Joe | 00:00:00 | cell | Windows - how move to Linux? | |
| Debbie | 00:00:00 | Rochester, NY | XP won't start: appl has failed winsrv not found | |
| Wayne | 00:00:00 | Rochester, NY | XP & 98 - network sharing problem - will maintain connection for about 10 mins, then XP can't see 98, but 98 can see XP - NetGear access point, XP wired, 98 wireless | |
| Walter | 00:00:00 | Greece, NY | liked Gagne's book - 98SE - Netscape 7.1 Norton Security 2004 - email scanning not working? iCAR didn't work - | |
| Marty | 00:00:00 | Fairport, NY | first virus? - started system: NAV could not be loaded | |
| 2004-09-04 - 7 callers | ||||
| Jay | 00:00:00 | Spencerport, NY | Security Tango - no kybd/mouse | |
| Mike | 00:00:00 | cell | print from kybd? | |
| John | 00:00:00 | Hilton, NY | 98SE - scan every Friday | |
| Jeff | 00:00:00 | Canadaigua, NY | net connect problem | SP2 | |
| Rich | 00:00:00 | Fairport, NY | PC perf goes dnhill if leave on for a couple days W2K 512M AMD 2800 | |
| Bill | 00:00:00 | Webster, NY | Excel - cell stuck formatted hyperlink | several sprdshts in folder - problem opening/closing/moving/ | |
| Bob | 00:00:00 | Fairport, NY | XP - tried to bookmark netscape - only one has name, all others called "Netscape Search" | |
| 2004-08-28 - 6 callers | ||||
| Dave | 00:00:00 | Canadaigua, NY | has called before - trying to get Linux working for small business - modem problems - fixed! | modem can connect - when launch mozilla or email, they won't talk to the modem | ethernet network talking to Windows - shuts Win machine, and it all falls apart | |
| Jason | 00:00:00 | Pavilion, NY | Compaq | |
| Dennis | 00:00:00 | Rochester, NY | friend's computer - Stinger problem! - starts, file explorer.exe freezes - Win98SE | |
| Breaca | 00:00:00 | Rochester, NY | virus - comes up as "BloodhoundW32" | |
| Doug | 00:00:00 | Arcade, NY | computer museum! | re: Security Tango: go to DOS level - create AVG boot disks - gotta run AVG DOS before he can get rid of some stuff! | |
| Joe | 00:00:00 | Buffalo, NY | installing Fedora Core 2? | re: dialup Linux guy | |
| 2004-08-21 - 5 callers | ||||
| David | 00:00:00 | Pennsylvania | AdAwareSE - can't get updates | quality diff btwn new drive and refurbished from mfgr? | |
| Ed | 00:00:00 | Ithaca, NY | Excel - how calc ages? | |
| Robert | 00:00:00 | Rochester, NY | built computer for son's b'day - prob w/ a game - 15 mins in, comp shuts off - City of Heroes - Athlon XP 2000 256M 128MRadion XP Pro | |
| John | 00:00:00 | cell | Word - can't overwrite | |
| Donna | 00:00:00 | Henrietta, NY | missed beginner's class on the Mac - any others being offered? | trouble w/ doc popping in and out - set it to not do that - does it anyway | |
| 2004-08-14 - 9 callers | ||||
| Gary | 00:00:00 | Greece, NY | mother: Gateway w/ ME - XP Home upgrade? P3 833 or 866 512M | daughter's P3 500 W98SE - lots of games - music CDs Media Player error in digital mode - Iomagic | |
| Rich | 00:00:00 | Canadaigua, NY | "network hell" - 3 PCs - high-speed connection, netgear router - all talk to the net, but they can't see each other - 2 are 98, 1 is XP | |
| Bill | 00:00:00 | Brighton, NY | prob reinstalling XP - P3 750 20G - 98SE - upgraded to XP, partitioned, set up Linux, virus problems, 98 reinstalled, removed dual boot, can't upgrade to XP | |
| moodyblues100 | 00:00:00 | New Jersey | SP2 - d/l'd last week - been running okay - when rebooted - AVG & ZoneAlarm - keep ZA? - update AVG - everything okay | better boost AThlon 1200 512M | |
| Andrew | 00:00:00 | Fairport, NY | new wireless router on wife's computer - when logging into XP, desktop but no icons or menu bar - finally it showed up |how reformat IBM? | |
| Mike | 00:00:00 | Geneseo, NY | record radio shows off the Internet | |
| Joe | 00:00:00 | Buffalo, NY | if dual-boot, don't do an automated Linux install | Fedora Core 2? | OpenOffice.org spreadsheet - currency format on a cell - under XVNC, the cell turns to ### | |
| Mike | 00:00:00 | Gates, NY | run -> msconfig - it disappears immediately | when startup or shutdown - IE has caused an error in DELETE.EXE | |
| Dave | 00:00:00 | Greece, NY | Athlon 2700+ - upgrading, & passing system to wife | |
| 2004-08-07 - 15 callers | ||||
| David | 00:00:00 | Pennsylvania | old laptop - won't boot to the harddrive | |
| David | 00:00:00 | Rochester, NY | Hotmail - friend's hotmail acct had 10-15 mails gone | |
| Bobby | 00:00:00 | Rochester, NY | switch from IE to Firefox - v happy - using Yahoo! mail - when compose email, can only do plain text - can't do bold, etc. | |
| Bob | 00:00:00 | cell | OE - not happy - when emails, highlighted one is open | |
| Bill | 00:00:00 | Honeoye, NY | using MSN - how skip big attachments? MATCLI | |
| Jim | 00:00:00 | Syracuse, NY | looking for memory manager for XP - | |
| Dennis | 00:00:00 | Rochester, NY | older Thunderbird - d/l newest - must install present version | XP over XP okay - 98SE over 98SE? | |
| Charlie | 00:00:00 | Perry, NY | ATT Worldnet & Frontiernet - when try to reply or compose message - 1x1 box w/ big red X & "doink" sound - | |
| Dave | 00:00:00 | Pittsford, NY | trivia - S Africa, the 3.5" is called a "stiffie" | |
| Argyle | 00:00:00 | Pittsford, NY | OS X - Safari - cleaned out cookies - somewhere to grab it & store it to replace it? | |
| Marty | 00:00:00 | Niagara Falls, NY | was working on a 1921 Dodge Bros when we were talking about old cars! | old computer, too! - had pix, etc. on it - wife has Bernina - Bernina software changed all the file extensions on all his pix - 98SE | |
| Steve | 00:00:00 | Rochester, NY | old iMac - v8.6 - trying to get rid of IE - can't get Netscape to run right | |
| Doug | 00:00:00 | Pittsford, NY | signed up for DSL w/ Frontier - got it working - got wireless working - Norton Internet Security killed internet access - 98SE | |
| Al | 00:00:00 | Fairport, NY | Netscape 7.1 - encouraging him to unstall Sun Java VM | |
| Jim | 00:00:00 | Rochester, NY | Canon C530 Multipass - computer can't find it - parallel | |
| 2004-07-31 - 11 callers | ||||
| George | 00:00:00 | Fairport, NY | did we say that repeated opening/closing of windows in Windows can cause problems? | |
| Lisa | 00:00:00 | Rochester, NY | email: "your ocmputer has been used to send massive amounts of spam" | |
| Tim | 00:00:00 | Pittsford, NY | W98SE - start error - "can't find DLL" "error loading explorer.exe" | |
| Mark | 00:00:00 | Fair | ||
| Mark | 00:00:00 | Fairport, NY | dialup came up once in a while - now can't get to internet at all - other PCs go thru RR fine, but that one can't. | |
| Carl | 00:00:00 | Rochester, NY | 2KPro - IE - | |
| Dale | 00:00:00 | Avon, NY | Sony Desktop - chronic popup constipation - Mozilla, P-Cillin, | |
| Steve | 00:00:00 | Rochester, NY | using Firefox - working fine - kid's machine picking up stuff from IM | |
| Mike | 00:00:00 | Ontario, NY | W2K - son has machine at school - redoing it for sister - wiped it out - deleted partition, reformated NTFS, started install, 1/2 way thru hw detect - "hardware malfunction - system halted" - tried MS support site - | |
| Ben | 00:00:00 | Fairport, NY | Mac G4 laptop - iPhoto - can't load iPhoto | |
| Steve | 00:00:00 | Brockport, NY | capture card for XP - was working for several hours - rebooted & none of his capture software will recognize it - NVidia - MX | |
| 2004-07-24 - 11 callers | ||||
| Brian | 00:00:00 | Rochester, NY | 98 - moved to XP - XP loaded fine, but now can't find CD | |
| Bob | 00:00:00 | Henrietta, NY | 98 - router better than software based - which one? | McAfee sub expired | |
| Bill | 00:00:00 | Rochester, NY | HP is 2.0 USB, has 1.0 USB | |
| Rich | 00:00:00 | Irondequoit, NY | RR - 3 computers - all work - except, oldest computer can't get on secure sites | |
| Michael | 00:00:00 | Henrietta, NY | 98 - up to date - MSOE.dll missing | XP: can't open recycle bin | |
| Al | 00:00:00 | Fairport, NY | had Ad-aware - XP - wouldn't receive updates - tried to delete - not completely deleted by hand - tried to reload, can't. | |
| Bob | 00:00:00 | Rochester, NY | RR or DSL? | |
| David | 00:00:00 | Rochester, NY | tries to defrag - ME | Norton SystemWorks - have old Norton - have to uninstall old one - how? | |
| Doug | 00:00:00 | Williamson, NY | Ad-aware - dumped via Add/Remove - Stinger doesn't update, either | |
| Rich | 00:00:00 | Rochester, NY | MySearchBar | Firefox - still has IE | |
| Gill | 00:00:00 | Rochester, NY | Linux - love it! - Win machines - how cross-mount disks? | |
| 2004-07-17 - 13 callers | ||||
| Richard | 00:00:00 | Angelica, NY | Panther 10.3 - Netscape 7.1 - used to be able to pull the bookmark file & address book file and xfer to another machine | |
| Aaron | 00:00:00 | Clifton Springs, NY | game - can't run - XP - video card not found | |
| Claude | 00:00:00 | cell | Road Runner - sluggish - speed test 370KBps - McAfee firewall | |
| John | 00:00:00 | Pittsford, NY | XP - Ctrl-Alt-Del - goes straight to CPU monitor - no tabs | 98 box - Outlook won't receive mail after drive failure | |
| Mike | 00:00:00 | Albion, NY | fairly decent computer - wants to mod it - what size power supply | Radion 9800 128M - port for CRT & what's the other one? | |
| Bev | 00:00:00 | Chili, NY | 2 computers - W2K Pro, XP Pro - LaserJet 4+ printer - printing problems - some run very nicely, others get fringe on paper & lots of blank paper - Word good - Payroll bad - Adobe bad - CD disk bad | |
| Peter | 00:00:00 | cell | cable modem - thinking switching to DirecTV - DirecPC? | |
| Diane | 00:00:00 | Rochester, NY | bought Dummies FlashMX 2004 - Fireworks - 30-day trial over - went to uninstall Fireworks - can't uninstall | |
| Alexei | 00:00:00 | Rochester, NY | tips: re: Mike | |
| Norma | 00:00:00 | Rochester, NY | Norton AV - OE - get thing quarantined in email - Norton EM - deletes - goes to reports - NAVD303.TMP NVE061.TMP - C:WindowsTemp - not submitted | |
| Gary | 00:00:00 | Rochester, NY | maintenance wizard - 98 - when gets to scandisk - | |
| Dan | 00:00:00 | Rochester, NY | antivirus - free thing - Panda software - slows down the machine | |
| Brenda | 00:00:00 | Rochester, NY | sound - bought speakers - 98 | |
| 2004-07-10 - 11 callers | ||||
| Bob | 00:00:00 | Rochester, NY | W98 - Java problem | |
| Rick | 00:00:00 | Rochester, NY | vx2 infection | |
| Bill | 00:00:00 | Rochester, NY | system32 display with tiny folders in it | |
| Ron | 00:00:00 | Rochester, NY | W98SE P1 won't shut down | |
| Doug | 00:00:00 | Gates, NY | new Dell - no A drive - old Compaq - wants to xfer files btwn them - bought a thumb drive | |
| Sean | 00:00:00 | Rochester, NY | Dell - XP - intermittent freeze ups - shut down - logged in - wallpaper showed up, shut down again, can't log in anymore | |
| Bob | 00:00:00 | Geneva, NY | Mozilla update - save bookmarks? | second machine - has RF problem | |
| Kit | 00:00:00 | Atlanta, NY | spyware? NetZero - home page - 1' box - http: AB MI - makes it very slow for home page to come up - box disappears - "done w/ errors on page" | |
| Dave | 00:00:00 | Greece, NY | add/remove - "PCCillin" - removed it, still in list | |
| Geoge | 00:00:00 | Rochester, NY | malware - Tech Republic thread - "about.blank.com" | oldprograms.com - TweakUI still available! | |
| Doug | 00:00:00 | Canandaigua, NY | when run ad-aware - does whole Tango - when try to shut down, locks at "saving settings" - XP | |
| 2004-07-03 - 8 callers | ||||
| George | 00:00:00 | Rochester, NY | SFC - tells him to put XP SP2 CD in! | |
| Bob | 00:00:00 | Naples, NY | HSRemove | |
| Kurt | 00:00:00 | Pittsford, NY | fighting "enemy combatant - his computer - trying to watch TV - Bloomberg.com | |
| Bob | 00:00:00 | Rochester, NY | XP Home - D/L'd Office 97 Professional Edition - | |
| Frank | 00:00:00 | Hilton, NY | XP Home - OE "MSOE.DLL could not be initialized" | IE won't work | |
| Gary | 00:00:00 | Palmyra, NY | bug - start/run/msconfig - 98 - regedit won't let him in | |
| John | 00:00:00 | Henrietta, NY | ME - upgrading - XP home or Pro? | |
| Tom | 00:00:00 | Fairport, NY | reinstall XP? - Dave's tip! - | will this leave all my stuff intact? | |
| 2004-06-26 - 6 callers | ||||
| Richard | 00:00:00 | Rochester, NY | W2K - reliable backup? to external Maxtor drive | |
| Keith | 00:00:00 | Mt. Morris, NY | updated virusscan - error: AVSYNMGR error | |
| Gene | 00:00:00 | Gananda, NY | getting "postmaster return" | |
| Erick | 00:00:00 | Victor, NY | ZoneAlarm - was doing the Internet lock - was unlocking by itself, and now won't lock at all | |
| Jeff | 00:00:00 | cell | Mac OS9 - time synchronizer error 41 restart | |
| Brian | 00:00:00 | Fairport, NY | Spybot - when try to update, get no updates | |
| 2004-06-19 - 9 callers | ||||
| George | 00:00:00 | Geneseo, NY | installed NIS2K4 - works fine - system restore of XP - | |
| Andrew | 00:00:00 | Rochester, NY | 2 yr old Gateway XP - serious virus - recover disk | |
| Lori | 00:00:00 | Hamlin, NY | AIM - angelfire.com - medialink.com | |
| Jean | 00:00:00 | Macedon, NY | wireless W98 - could get on - today, trying to get on, "Internet Properties" comes up | |
| Mike | 00:00:00 | Rochester, NY | when start up, popup: will shut down in one minute | home page hijacker | |
| Steve | 00:00:00 | Lima, NY | Phil - working on his computer! - powerreg.scheduler - hidenick'schin | |
| Bill | 00:00:00 | Pittsford, NY | W98 - "out of system memory" | |
| Gil | 00:00:00 | Rochester, NY | re: Security - what's general ideal setup? | |
| Nick | 00:00:00 | Rochester, NY | trying to create Website - Web Professional by VConn - | |
| 2004-06-12 - 13 callers | ||||
| John | 00:00:00 | Webster, NY | Netscape 7: can't d/l PDFs - | |
| Jim | 00:00:00 | Rochester, NY | Internet Explorer - popups | |
| Bob | 00:00:00 | Rochester, NY | XP AOLBroadband Spybot McAfee Personal Firewall: 6000 events/week - normal? - source IPs: one of them is his own IP address! | |
| Bruce | 00:00:00 | Henrietta, NY | Kernel Panic! - 10.3 G3 - no problems w/ install - multiboot system - in Sys9, cleaned up the desktop - oops! | |
| Vince | 00:00:00 | Rochester, NY | love the show | have to be out of office constantly - need wireless - cellular or WiFi - Sony VAIO V505 | |
| John | 00:00:00 | Sodus, NY | Norton updates - couldn't create callback object | |
| Alex | 00:00:00 | Fairport, NY | Mozilla & Outlook Express - when click on hyperlink, nothing happens | |
| Nick | 00:00:00 | Penn Yan, NY | old Dell Inspiron 7000 - S-video cable | site framegrabber - | |
| Joe | 00:00:00 | Buffalo, NY | re: Nick - use wget! | have to run Win32 for Mom - wants her to run Gaim | |
| Bruce | 00:00:00 | Rochester, NY | anything coming to get us back on TV | |
| Phil | 00:00:00 | Irondequoit, NY | new printer - took out sound device | |
| Carolyn | 00:00:00 | Rochester, NY | W98SE - 256M - Win INI - Conservative Swap File Usage = 1 | |
| Richard | 00:00:00 | Victor, NY | Security Tango? | |
| 2004-06-05 - 12 callers | ||||
| Frank | 00:00:00 | Rochester, NY | XP SP2 - going to interfere w/ popup blockers/firewalls/etc? | |
| Marty | 00:00:00 | Webster, NY | 5,604 spywares! - sent screenshot | |
| Jim | 00:00:00 | Greece, NY | email from son w/ pix of g'chldren - jpg - MS Photo Editor can't determine type | |
| Joel | 00:00:00 | Pittsford, NY | XP Home - tried to merge unused partition into boot partition using Partition Magic - now it won't boot | |
| Tara | 00:00:00 | Rochester, NY | Dell - possessed - CD tray keeps going in and out | |
| David | 00:00:00 | Greece, NY | QuickBooks Basic 2002 - two different machines w/ XP Pro - keep the files on USB 120G drive - one has no problems - other won't let him back it up - Your data has NOT been backed up | |
| Darlene | 00:00:00 | Ontario, NY | no sound on her computer - has a teenager - likes to use Sound Recorder - went to multimedia properties - no devices - greyed out | |
| Dave | 00:00:00 | Rochester, NY | small 3-PC network - tempted to use free wireless hotspots in airports, etc. Also hard-wired network connections in some hotels - how do I do it safely? | |
| Mike | 00:00:00 | Irondequoit, NY | external 80G HD - to use w/ 2 PCs - NT - ME - ME can't read it | |
| Jack | 00:00:00 | Canandaigua, NY | son's computer - cleaned - can't connect to Internet - using Frontier - W2K - USB DSL | |
| Jim | 00:00:00 | Syracuse, NY | FOLLOWUP: problem w/ intermittent screensavers & bogged down system - Eastwood Syracuse - DeWitt | |
| Randy | 00:00:00 | Brockport, NY | ||
| 2004-05-29 - 12 callers | ||||
| Lou | 00:00:00 | Fairport, NY | buddy has problem on toolbar - did Tango - blazefind | email: w32.sober.gatmm | |
| Rick | 00:00:00 | Rochester, NY | Registry corruption? 98SE - click folder/whatever - illegal operation - error has occurred in IE; IE will close | |
| George | 00:00:00 | Victor, NY | XP - OE - clicked on 1st msg, all disappeared, including all folders! Restarted OE, it came up as if it were brand new!!! | |
| Donald | 00:00:00 | Perry, NY | WiFi - DLink - loves it - where find more info | |
| Dave | 00:00:00 | cell | older PC - 9 yrs old - mouse started acting up - can put PS/2 mouse | if can't get PS/2, where find serial mouse? | |
| Harvey | 00:00:00 | Rochester, NY | clean XP install - when 1st boot, My Computer takes 3 mins to open | |
| Ron | 00:00:00 | Avon, NY | lost forward and back arrows on we have no idea what | |
| Bob | 00:00:00 | Pittsford, NY | iMac flat screen - "the sexy looking one" no DVD - got DVD firewire - OS X won't work - some success in OS 9 | |
| Lee | 00:00:00 | Rochester, NY | floppy disk - lost some info - Word & Excel - froze when tried to open - when tried to reopen - not formatted - other floppies can be read | |
| Scott | 00:00:00 | Irondequoit, NY | how update SpyBot? | |
| Phil | 00:00:00 | Rochester, NY | McAfee update - reboot - freezes - 98 | |
| Paul | 00:00:00 | Dansville, NY | HP Pavilion - XP - Security Tango - installed ZoneAlarm - turned machine on, calling for license key to reactivate XP - safe mode - removed ZA - life is good | |
| 2004-05-22 - 10 callers | ||||
| Donna | 00:00:00 | Henrietta, NY | new Mac user - iBook OSX - Apple CIDER? | send CIDER msg - no ans yet | virus | how do I update? | |
| Dave | 00:00:00 | Pennsylvania | W2KPro - software raid feature - IDE drives - has LVD SCSI controller w/ LVD drive - no perf improvement! - 500 MHz - 128M - | |
| Ted | 00:00:00 | Geneseo, NY | 2 computers - networked w/ x-over cable - dialup - when first did it, was able to connect w/ both machines - speed on client was reasonable - last 2-3 days, speed on client VERY slow - speed on server is fine | |
| Scott | 00:00:00 | Geneva, NY | friend's PC - spyware count: 1500! | 98 - danced the Tango - when try to view folders or open WinExpl - exception in module REGSVRAC32.DLL | |
| Doug | 00:00:00 | York, NY | can't boot- XP - over 98 - 667MHz 128M froze at first XP screen - safe mode | National Weather Service Doppler Radar - XP 512M - no Java | |
| Mike | 00:00:00 | Gates, NY | MSN.COM home page - every once in a while, it's pro search | |
| Mary Ann | 00:00:00 | Rochester, NY | mouse problem - stuck over on right past the screen - can move up & down but not left/right | |
| Mark | 00:00:00 | Rochester, NY | XP - HP Pavilion N5425 - when run Disk Cleanup - runs a few mins, locks up about 25% in | |
| Paul | 00:00:00 | Pittsford, NY | Xerox multifunction printer - can't uninstall it - had to d/l driver for XP - driver file is needed X940K.dll | |
| Glen | 00:00:00 | Hilton, NY | 2 PC - 2yrs & 6 yrs - upgrade BIOS? | |
| 2004-05-15 - 4 callers | ||||
| Cal | 00:00:00 | East Rochester, NY | Frontier DSL USB - no firewall - daughter did something - got some virus or other - could not get USB to reconnect - Enet card still can't detect modem | |
| Dick | 00:00:00 | Henrietta, NY | older computer fan - 1st time listener! - 400 iMac - wants to move to flat screen iMac - now boggled - where/how find out stuff? | what do you think of the flat screen iMacs? | |
| Bob | 00:00:00 | Rochester, NY | had a virus, took it to a shop who fixed it - reloaded W2K Pro - some apps wouldn't work (e.g. PayPal) - fixed - but a game flight sim won't work - loads - when start - loads files - "procedure entry point 1 could not be located" | |
| Bill | 00:00:00 | Sackets Harbor | Mozilla prob - | |
| 2004-05-08 - 11 callers | ||||
| Mark | 00:00:00 | Rochester, NY | XP - prob w/ Explorer - errors all the time - hangs, hourglass, error - Problem w/ Explorer - send error to MS | |
| Ben | 00:00:00 | Fairport, NY | Mac G4 laptop - how long will SuperDrive last? | swap keyboards to get illuminated keyboard? | upgraded to Panther and had big problems - Apple thought that Panther was corrupted | |
| John | 00:00:00 | Batavia, NY | XP - when go to favs, no more icons | some sites ask for passwords | |
| Cheryl | 00:00:00 | Rochester, NY | Sasser - how assure I'm protected | |
| Chris | 00:00:00 | Fairport, NY | virus - IM - looking at friends profile - clicked - oops - W2K | |
| Craig | 00:00:00 | cell | Fedora - backup computer - WinXP & Fedora dual boot - changed modems - from cable to DSL | |
| John | 00:00:00 | Avon, NY | son's computer - adult Website - can't get rid of it | |
| Jim | 00:00:00 | Greece, NY | WMA file extension - copy to DVD audio disc - his program doesn't recognize | |
| Walt | 00:00:00 | Greece, NY | email - trojan - ISP of perpetrator asked for date of intrusion - their date keeps changing - sympatico.ca - Netscape 7.1 | OS: Linux through Knoppix - having fun! | |
| Sal | 00:00:00 | Fairport, NY | iTunes - Apple quashed the rumor of price hike | |
| Mike | 00:00:00 | Hilton, NY | popup - XP - "Just In Time Debugging"- exception in script Possible debuggers | |
| 2004-05-01 - 10 callers | ||||
| Ray | 00:00:00 | Rochester, NY | SpyBot 1.2 - | Spam - MailWasher | |
| Harry | 00:00:00 | Rochester, NY | spyware - Ad-aware - run diff num procs?? | browser hijacked - | |
| Mark | 00:00:00 | cell | XP Home - PC shuts itself off - reboot - may or may not shut down - | |
| Ron | 00:00:00 | Avon, NY | eMachine - 1 yr old - icon disappeared - on browser | |
| Jack | 00:00:00 | Canandaigua, NY | spy removal programs | | pay ver adaware worth it? | |
| Al | 00:00:00 | Rochester, NY | clean install XP - try to play Yahoo! games | |
| Joe | 00:00:00 | Rochester, NY | turn vol all the way up - double-click sound bar - in 10 secs, will go down to 0 | |
| Julie | 00:00:00 | Palmyra, NY | son's eMachine - ME - grey screen w/ white lettering - serial number for machine - nothing else happens - doesn't respond to recovery disk | |
| Jim | 00:00:00 | Naples, NY | XP - year old Dell - VEO digital studio - OE - | |
| Suzie | 00:00:00 | cell | small biz on eBay - try to put something in watch page or to bid, and Netscape 6 crashes | |
| 2004-04-24 - 5 callers | ||||
| Paul | 00:00:00 | Rochester, NY | RAM - HP Pavilion 514N - 256M DDR PC2100 - XP Home | |
| Bob | 00:00:00 | Penfield, NY | prob viewing photos on desk - can't determine type - was working | |
| Peggy | 00:00:00 | Livonia, NY | W98 - two young boys - Adware & SpyBot - found a LOT - Explorer - quick popup & can hear program rjunning - WNSINTCC | |
| Kurt | 00:00:00 | Pittsford, NY | Outlook - address book, sent mail, inbox gone! | trying to save Word file - 68K - HD has plenty of space - file too large | |
| Joe | 00:00:00 | Buffalo, NY | used to build NT 4 Servers - used to rename the Admin acct | can get much cheaper phone service w/ VOIP | |
| 2004-04-17 - 3 callers | ||||
| Ed | 00:00:00 | Orchard Park, NY | net connection problems - dialup - "sign on" - that window freezes - does not go to "dialing" window - when put CD or DVD in, no autostart - ME - cannot memory map files - 384M - p3 1GHz - Earthlink | |
| Bob | 00:00:00 | Mumford, NY | MS flaws - many - XPHome - numerous problems | viruses | |
| Claude | 00:00:00 | Greece, NY | Dell - McAfee bundle - deleted something he shouldn't have... | |
| 2004-04-10 - 5 callers | ||||
| David | 00:00:00 | Pennsylvania | W2K - dual processors - | XP Pro | |
| Lee | 00:00:00 | Henrietta, NY | Dell Inspiron 5100 2.4G 512M - Tango - SpyBot Hitbox & MySearch | |
| Brian | 00:00:00 | Rochester, NY | trying to install Norton from disk - detected previous install - please restart | |
| Jim | 00:00:00 | Syracuse, NY | XP home - hasn't installed anything new - did hotsync to Palm - found folder in accessories for Lexmark X10 printer - clicked on it, uninstalled it - no favorites, no contact list, nothing | |
| Jeff | 00:00:00 | Irondequoit, NY | XP Home - OE - out of town a few days - couldn't connect - did - downloaded mail, nothing in the preview pane | |
| 2004-04-03 - 10 callers | ||||
| Bruce | 00:00:00 | Rochester, NY | friend's HD died - new drive - higher ATA value - came w/ CD w/ utils to sync w/ ATA controller in the PC - W98 | |
| Andre | 00:00:00 | Clarence, NY | gets a popup - on both AOL & Yahoo - Kernel32.dll error - | |
| John | 00:00:00 | Pittsford, NY | iBook - HD died - can I fix it myself? | |
| Tom | 00:00:00 | Fillmore, NY | W2K Security Tango - tried to get SpyBot to run automatically, the thing doesn't run | |
| Tony | 00:00:00 | Penfield, NY | laptop XP - set up guest acct to loan to friend - video got screwed up - deleted guest acct - not quite right still - | |
| Linda | 00:00:00 | Castleton, Ontario, Canada | pop 200 if you count the dogs - sister's computer - Mac G3 - put itself to sleep & it won't wake up | |
| Jim | 00:00:00 | Henrietta, NY | AOL 8.0 IE6 - XP Home - delete cookies every time go online - lately, when try to delete where he's been online, he can't | |
| Allan | 00:00:00 | Penfield, NY | old 486 - donate? | want a laptop - only using for WP & getting online | |
| Chip | 00:00:00 | Charlotte, NY | computer getting slower & slower - things were happening that weren't supposed to be happening | SpyBot - donations? | |
| George | 00:00:00 | Webster, NY | XP Home - runs fine for an hour - logs off - after about 20 mins, all icons have disappeared, cursor will move | |
| 2004-03-27 - 9 callers | ||||
| Elias | 00:00:00 | Rochester, NY | missing files errors - W98SE - took it to friend - installed XP - different problems - tried to update - "illegal copy" | |
| Tony | 00:00:00 | Rochester, NY | friend had ME; put 98 on it - locks up - he formatted/clean install - locks up 1.8G, 256M | |
| Charlie | 00:00:00 | Canadaigua, NY | DVD writer - Nero 6 - writes CDs fine - DVD data doesn't verify | |
| Ron | 00:00:00 | Rochester, NY | XPPro - Norton SySWorks 2004 - | |
| Tom | 00:00:00 | Fairport, NY | XP 40G - has less than 10%, so can't optimize - needs to make good backup - what's a good CD backup software? Novastor, Retrospect | |
| Mark | 00:00:00 | Rochester, NY | DVD writing - Nero - multisession works | when defrag, just uses Window's version | |
| Bill | 00:00:00 | Greece, NY | Acrobat 6 after uninstalling 5 - can't open PDFs in Mozilla or Firefox | |
| David | 00:00:00 | Fairport, NY | 17-yr-old daughter had laptop - iLookup.com has taken over | |
| Gordon | 00:00:00 | Rochester, NY | built own PC XP4 McAfee 7 - expired - bought Mc8 - waited until 7 expired - did not uininstall 8 - Wizard crashed - got through & sort of worked - 7 was home, 8 was pro | |
| 2004-03-20 - 12 callers | ||||
| Louis | 00:00:00 | Fairport, NY | if d/l file to folder, used to right-click, had option to scan w/ Norton - now gone | |
| Kener | 00:00:00 | Pittsford, NY | Ci - sys 9.1 - he put in Netscape 4.7 - eBay: appl Netscape has quit unexp - type 2 - 92M 400MHz - 17935 allocated to Netscape | |
| moody | 00:00:00 | New Jersey | ||
| Jim | 00:00:00 | Victor, NY | XP on Toshiba laptop - other machines in office running 98 - whenever access server, in any program, access causes system to hang before it gets working | |
| Melissa | 00:00:00 | Rochester, NY | Win98 Dell - 6 yrs old - froze - nothing but wallpaper - reinstalled - OE didn't work - tried diff PC - got newer version of OE - works - error message: illegal operation - Explorer | |
| Charlie | 00:00:00 | Rochester, NY | NAV2003 - hasn't run since he installed it - "NAV settings have been changed by an attacker - will restore to earlier time" | |
| Dan | 00:00:00 | Rochester, NY | used computer - amber lock is lit up on the box, and can't do anything else | |
| Chris | 00:00:00 | cell | older PC - W95->98 "everything went jibberish" looks like Japanese or something | |
| Bill | 00:00:00 | Pittsford, NY | wireless - 2000 direct XP wireless - can't get from one PC to another | |
| Chip | 00:00:00 | Batavia, NY | XP installed - Outlook - used to autocomplete address, now doesn't - none of the formatting buttons work in creating message, but DO work in reply! | |
| John | 00:00:00 | Fairport, NY | Ad-aware - found problems in the restore folder - ME - | |
| Bob | 00:00:00 | Penn Yan, NY | util to print from old DOS program to Windows-only printer | |
| 2004-03-13 - 12 callers | ||||
| Kim | 00:00:00 | Honeoye, NY | WinXPHome - paging file size too small - followed directions, get BSoD - how repair? - 512M | |
| Kurt | 00:00:00 | Pittsford, NY | Gozilla is a killa - bud doesn't kill ads | |
| Jim | 00:00:00 | Springwater, NY | AIM - IE script error document.all.mail.style aimtoday.aol.com/etc... | AIM icon flashes | |
| Dave | 00:00:00 | cell | Linux - | |
| Kevin | 00:00:00 | Brighton, NY | XPPro C: drive - pagefile.sys, hiberfil.sys | |
| Debbie | 00:00:00 | Webster, NY | Excel doc - wherever cursor was, saw [ph":DcmnsadStigweyDcmnsTxs) | |
| Todd | 00:00:00 | Greece, NY | W98SE Kodak sftwr for pics - drive is now an E: drive - this happened when he installed Norton | |
| Ken | 00:00:00 | Chili, NY | Win2KPro - had downloader viruses - when log on to diff acct - C:winntsystem32 folder comes up | |
| Scott | 00:00:00 | Webster, NY | built own sys - XPPro - Mozilla - McAfee - worm from last Nov - cleaned out twice - Fontier DSL - no firewall - gets messages on screen - tried to d/l attachment from Moz - locks up - green boxes across taskbar - | |
| Jerry | 00:00:00 | Brockport, NY | old system w/ ME - going to upgrade to XP | |
| Pete | 00:00:00 | Rochester, NY | eMac - sleep mode not good - | |
| Jeff | 00:00:00 | Fairport, NY | XP Pro - streaming Web radio - stutter & vibration | |
| 2004-03-06 - 12 callers | ||||
| Brian | 00:00:00 | Scottsville, NY | Avast antivirus thinks Norton still running | |
| George | 00:00:00 | Victor, NY | AMD w/ XP - virus | |
| Allan | 00:00:00 | Pittsford, NY | W2K 2 HD - 80 & 160 - Maxstor ADA 160 - think lost head in 80G - can't checkdisk - dies at 74 & 85% - new 160G - can't move everything over | tried to put W2K on 160G - | |
| Mike | 00:00:00 | Perinton, NY | SysWks 2000 license - got 2004, but it doesn't seem to have antivirus on it! | |
| Bobby | 00:00:00 | Rochester, NY | sick of Windows - ready to switch to Linux | |
| Vito | 00:00:00 | Chili, NY | PC World: test for determining whether 5.01 -> 6 could be spoofed - tried the test on a library PC - | |
| Jerry | 00:00:00 | Fairport, NY | upgrd to RR - went w/ small network firewall router - also need software firewall? | toolbars - kids installed some toolbars | |
| Jim | 00:00:00 | Syracuse, NY | WinXP update - d/ls okay - install reboots | |
| Lance | 00:00:00 | Brighton, NY | Toshiba 98SE - lost pwrutil.dll | |
| Bob | 00:00:00 | cell | XP Pro - beefy system - Panda platinum AV - yesterday: email - no problems - internet - popup - spyware ad for adware hunter | when popup - beep & cd drawer opens | |
| Bob | 00:00:00 | Rochester, NY | where get copy of Ghost? | EVArmor firewall - wants you to uninstall everything else | |
| Matt | 00:00:00 | Canadaigua, NY | HD - 80G - reinstalled XP Home - 2G free - 38G | |
| 2004-02-28 - 15 callers | ||||
| Bob | 00:00:00 | Rochester, NY | IE problem - encountered problem, needs to close - won't restart winshow.dll | |
| Cheryl | 00:00:00 | Rochester, NY | thunderbird - how install? | |
| Rob | 00:00:00 | Fairport, NY | spyware - | |
| Ron | 00:00:00 | Sodus, NY | Sony laptop AOL HP instashare - just get code for pics, not the pictures | |
| Keith | 00:00:00 | cell | ME - keeping it! | taxes comment | thanks - loves Opera! | keyboard - was going to trash it - old-style rollerball mouse & vacuformed cover | |
| Doug | 00:00:00 | Rochester, NY | XP Pro - SonicWall VPN - | |
| Heath | 00:00:00 | Rochester, NY | new to networking - 2 XP Pro - no hub/router - network? | |
| Sue | 00:00:00 | Hilton, NY | XP SP1 - CRDMinder - MFC app has encountered a problem & must close - CRDMind ntdll.dll | |
| Pat | 00:00:00 | Brighton, NY | 95 -> 98SE - Program | Accessories - no Character Map | |
| Scott | 00:00:00 | Henrietta, NY | McAfee - 15 mo old - getting updates even today! | |
| Geralyn | 00:00:00 | Fairport, NY | G5 OS X (had G3 w/ 8.6) - got Panther for $20 - if upgrade, everything gets wiped out? | |
| Ken | 00:00:00 | cell | comments re: spyware | |
| Nick | 00:00:00 | Rochester, NY | XP - Win Explorer - CR/RW - explorer shuts down, entire desktop disappears for a few seconds & taskbar is empty | |
| Tim | 00:00:00 | Penfield, NY | spyware - uses SpyBot - finds CDilla - don't recommend removing it | |
| John | 00:00:00 | Greece, NY | win critical update - KB819696 - installs every time he turns on his computer | |
| 2004-02-21 - 10 callers | ||||
| Bill | 00:00:00 | Honeoye, NY | save my marriage! - ME - Inet really slow last week - eBay & genealogy - she linked to PC Doctor On Call - listed 150 items | |
| Jack | 00:00:00 | Canandaigua, NY | illegal op in Word - autoclose is in the macros; can't get rid of it | |
| Mike | 00:00:00 | Rocheser, NY | running fine until went on Inet - SVGHOST | Office docs can't copy/paste | McAfee - can't install | |
| Larry | 00:00:00 | Sodus, NY | backdoor ranke - inherited computer from daughter - can't get rid of it!!! | |
| Steve | 00:00:00 | Hilton, NY | Pentium 4s more expensive & slower than AMD | |
| K.C. | 00:00:00 | Rochester, NY | 98SE - 512M - better with 256? | |
| Pat | 00:00:00 | Rochester, NY | IE freezes - 98SE - mostly Java sites | |
| John | 00:00:00 | Henrietta, NY | HP inkjet - print pics - come out really good - changed ink cart - got right ones - pics started coming out pink - cleaned | |
| Bob | 00:00:00 | Fairport, NY | firewalls - no-cost version? | |
| Howard | 00:00:00 | Victor, NY | do I have authority to monitor my child's email? | |
| 2004-02-14 - 9 callers | ||||
| Steve | 00:00:00 | Henrietta, NY | older iBook - RR - hub - OS 9 - looking for good phone connection to make calls over the internet | |
| Don | 00:00:00 | Macedon, NY | 2 full reg XP Home & XP Pro - can put Home over Pro? | |
| Bonnie | 00:00:00 | Leister, NY | OpenOffice -> how send MS Office-formatted docs? | |
| Dan | 00:00:00 | Rochester, NY | runs ZA & McAfee - MS Installer was trying to install something - no idea what it was trying to install - TGSHELL.EXE - rebooted - Network Neighborhood showed up on desk again! | when cold-start - comes up to 160M - restart comes to 96M | |
| Doug | 00:00:00 | Rochester, NY | rformatted & put in XP Pro w/ admin & 1 user - how hide a folder from every other user? | need a power supply - where get a new one? | |
| Niyaz | 00:00:00 | Rochester, NY | NortonAV - caught Blaster - elim'd it - since then, could not get defs | |
| Charlie | 00:00:00 | Geneva, NY | Ad-Aware - eTrust | |
| Mark | 00:00:00 | Rochester, NY | file sharing - parents had KaZaA - heard bad things - got rid of it - Mom bought WinMX - $24/2yrs - download all the songs you want - is it legal? | |
| Tony | 00:00:00 | cell | HP laptop - lend to friend - tried to set up guest account, and screen resolution went screwy - now screen shrunk | |
| 2004-02-07 - 7 callers | ||||
| Dave | 00:00:00 | The Pennsylvania Wilderness | Firebird is great! | |
| Gary | 00:00:00 | Greece, NY | W98 - drivespace3 - | |
| Tom | 00:00:00 | Pittsford, NY | since upgrd to IE & OE - IE: d/l executable files | OE - newsgroups would save the previous messages | |
| Joe | 00:00:00 | Buffalo, NY | Kid Rock | SquidProxy | |
| Bill | 00:00:00 | Webster, NY | IE - follows investments - 4-6 stocks - option to d/l to spreadsheet - last two weeks, get a CSV file about 50% of the time | Mozilla | |
| Doug | 00:00:00 | Waterloo, NY | XP Pro - running slow RUNDLL error loading "zero with slash through it" | |
| Ed | 00:00:00 | Fairport, NY | AMD Duron 1.2G 512M XPPro - slowed WAY down - danced the Tango - 32M RAM!!!! | |
| 2004-01-31 - 11 callers | ||||
| Paul | 00:00:00 | Holley, NY | new PC - built by local vendor - came w/ NAV2003 - Paul uninstalled it, and lost all his network settings. | |
| David | 00:00:00 | Rochester, NY | Desktop Proxy | |
| Howard | 00:00:00 | Rochester, NY | bought notebook - set up wireless - gets strong signal | |
| Ron | 00:00:00 | Webster, NY | irritation: some Web sites "ad" frames - action cancelled or white box w/ red X in it - danced the Tango, uninst NAV, got free one from RR | |
| Bruce | 00:00:00 | Henrietta, NY | Mac questions - DVD, etc. | |
| Chris | 00:00:00 | Rochester, NY | technical purchase question - want to get new PC & burn CDs - of old LPs | |
| Bob | 00:00:00 | Rochester, NY | MyDoom - | when goes on net to remove MyDoom - tells you how to remove it - | |
| Joe | 00:00:00 | Rochester, NY | XP Home thinks he's on a business network | |
| Jim | 00:00:00 | Greece, Ny | best way to back up Win system? | recently had to reboot his phone! | |
| Joe | 00:00:00 | Buffalo, NY | top re: Bob | when bought PC - told not to mix serial & parallel ATA | |
| Doug | 00:00:00 | Victor, NY | Dell Inspiron - RR - RJ45 works, USB doesn't | |
| 2004-01-24 - 13 callers | ||||
| Bob | 00:00:00 | Rochester, NY | 2 sep PCs on RR - AOL keeps shutting off - little "echo loop" before it shuts down | HP tablet w/ Bluetooth & WiFi | |
| John | 00:00:00 | Rochester, NY | HP ME NE 2004 - can't defrag or scandisk - WinMgmt won't shut down | |
| Ted | 00:00:00 | Macedon, NY | Linux - which distro? | |
| Dave | 00:00:00 | Rochester, NY | Quantex P133 - removed BIOS - tried to put another in - didn't work - old BIOS doesn't work again | |
| Ray | 00:00:00 | Lockport, NY | W98 - AOL - info.exe when computer boots | |
| Joyce | 00:00:00 | Spencerport, NY | W95 upgrade? Toshiba laptop 256M 133MHz | How send email to The Wayne Brady Show? | SpyHunter popup - started running it | |
| Arturo | 00:00:00 | Rochester, Ny | Bonzi Buddy - illegal whatever | |
| Stewart | 00:00:00 | Rochester, NY | when start, at desktop - Golden Place Casino - XP | how get hold of HP and not Bombay | |
| David | 00:00:00 | Coneseus, NY | W98SE - dial up opens at startup & shutdown | |
| David | 00:00:00 | Pittsford, NY | trying to learn about XP - some DOS programs that must be using overlays or something - wants to run all this stuff in 25-line mode - but it goes back to 50-line mode | |
| Bryan | 00:00:00 | Scottsville, NY | reload RealPlayer - bad download | option: Windows BOB! | |
| Mike | 00:00:00 | Pittsford, NY | Sharp laptop XP Pro - after days, bootup gets progressively longer - from seconds to two hours | |
| Jim | 00:00:00 | Syracuse, Ny | firebird - thunderbird? | linux! - | |
| 2004-01-17 - 12 callers | ||||
| Mike | 00:00:00 | Rochester, NY | trying to set up network w/ XP - network wizard can't complete - has a router | |
| Ron | 00:00:00 | Brighton, NY | network - 2 computers on wired net - XP & 98 - | |
| Arthur | 00:00:00 | Greece, NY | Frog Pond! IE XP - changes the display back to 256 colors, huge icons, etc. | |
| Brian | 00:00:00 | Fairport, NY | HP 9300 burner - works 98 won't work in XP | |
| Vince | 00:00:00 | Penfield, NY | FrontPage - | |
| Mark | 00:00:00 | Rochester, NY | ME -> XP - everything seems to be working - turns computer on - grey screen - Phoenix BIOS - system checksum bad - default config used | |
| Vito | 00:00:00 | Chili, NY | DVD burner - played video CDs, but won't play commercial DVD or DVD he makes - FBI warning comes up, and screen freezes - mouse goes - whole PC locks up | |
| Morris | 00:00:00 | Canandaigua, NY | XP - taskbar - when boots, have 14 icons - sometimes stops - it's a son of a glitch | |
| Tom | 00:00:00 | Rochester, NY | ISP - keep alive? | how to block Google alert? | |
| Dave | 00:00:00 | Rochester, NY | old laptop - XP Pro - has licensed upgrade - can you xfer the license to another machine? | |
| Joe | 00:00:00 | Buffalo, NY | re: Vince - various HTML composers | MIT spam conference | |
| Colleen | 00:00:00 | Perry, NY | tax prep -> Turbo Tax spyware? | |
| 2004-01-10 - 13 callers | ||||
| Phil | 00:00:00 | Buffalo, NY | Macs - 3 - networked - iMac, eMac, PC - everyday backup scheduler program from iMac to eMac - was lightning fast - has been slowing down, now stops - 20M file stops at 15M - D-Link router - did it with hub, too | |
| John | 00:00:00 | Dansville, NY | email programs | |
| Rich | 00:00:00 | Rochester, NY | video of daughter's wedding - Mac -> DVD - | MSN Messenger - constantly signing him out & in again - logged in in different place | |
| Warren | 00:00:00 | Penfield, NY | HP XP OE6 - how stop it from deleting the email? | |
| Cheryl | 00:00:00 | Greece, NY | XP - RR - trojan in Word - NAV can't kill it | |
| Mary | 00:00:00 | Rochester, NY | buying new PC - games, correspondence, email - 500MHz? | |
| Dawn | 00:00:00 | cell | Stinger & Ad-aware - 110 files - can't get on the Internet again | |
| Dennis | 00:00:00 | Perry, NY | TRIVIA - DV camcorder - firewire - how big a hard drive do I need? | |
| Phil | 00:00:00 | cell | XP IE6 w/ updates - opening up outside of the screen | |
| Linda | 00:00:00 | Rochester, NY | Mac - VirtPC - | |
| Ray | 00:00:00 | cell | new laptop - HP Pavilion - went into hibernate, and wouldn't wake up | old QuickBooks - backed up from old machine onto floppies - can't read them on the new system | |
| George | 00:00:00 | Victor, NY | XP IE d/l'd another toolbar from eBay - set it up how he wants it, locked it, it's all over the place again - the eBay toolbar is gone | |
| Miguel | 00:00:00 | Webster, NY | 98, 2000, XP networked together - | |
| 2004-01-03 - 11 callers | ||||
| Tim | 00:00:00 | Rochester, NY | monitor pops in and out | |
| Jeff | 00:00:00 | Seneca Falls, NY | XP & Explorer on two different computers - one DSL, one cable - both simultaneously started: 3-screen tall Web page, | |
| Kevin | 00:00:00 | cell | W98 Off2K - Outlook freezes - email w/ large video file which hasn't been sent from 8 days ago | tango manager? | |
| Steve | 00:00:00 | Penfield, NY | TRIVIA! | XP - compact flash card reader - window pops up - take no action | |
| Rich | 00:00:00 | Rochester, NY | d/l'd info from updates - used to go to desktop, now comes to account user or owner? |java machine - reloaded from java - when signing on to windows, still says can't find java | |
| Ron | 00:00:00 | Rochester, NY | how important is defrag? 98SE | |
| Lou | 00:00:00 | Fairport, NY | bought new PC - how get info from old to new? | |
| Joe | 00:00:00 | Rochester, NY | deleted keyboard & cdrom from pc - can only start in safe mode - can't run any cds - WIN98se - Compaq | |
| Bill | 00:00:00 | Bushnell's Basin, NY | compaq 5838 - 4 yrs old - freezes up in first few mins - reboot 4 or 5 times - then runs fine | |
| Jonathan | 00:00:00 | pay phone | HP XP 80G 512M suddenly, getting low on virt mem msg - running like it's a 486 | McAfee av & firewall - randomizer.exe infected | |
| David | 00:00:00 | Albion, NY | when on Yahoo! email - illegal program - Internet Explorer - BlueFrog | |
| 2003-12-31 - 20 callers | ||||
| Keith | 00:00:00 | cell phone | fast ferry - saves time? QEW to Toronto: web cams! | post office - never wrote letters | |
| Don | 00:00:00 | Rochester, NY | fast ferry - expediting customs - on-board customs | |
| Larry | 00:00:00 | Rochester, NY | fast ferry - boston channel - advertisement for their ferry | |
| David | 00:00:00 | Rochester, NY | built an ALTAIR!!! - David's fast ferry plaque: Canadian currency - | |
| Rick | 00:00:00 | cell | ||
| Tim | 00:00:00 | Greece, NY | bank robbery - fingerprint everybody before they get into the bank | |
| Chris | 00:00:00 | Warsaw, NY | 4 computers - msn.zone - on one pc, won't go | |
| John | 00:00:00 | Hamlin, NY | comment on bank security - many already have foyers w/ ATM machines | |
| Pat | 00:00:00 | Rochester, NY | re: locking door - hostage situation | |
| Barbara | 00:00:00 | Rochester, NY | performances on the fast ferry - the Apple Grove restaurant in Medina - had a packet boat on the canal - young lady that played the banjo & a couple of mule skinners | |
| Jack | 00:00:00 | Canandaigua, NY | 2 pcs networked - autologin?? - W98 | |
| Ron | 00:00:00 | Rochester, NY | how safe are we with W98? 256M, 400 MHz is the fastest | |
| Jeff | 00:00:00 | cell | music censorship | |
| Barb | 00:00:00 | Penfield, NY | teacher | |
| Walt | 00:00:00 | Dansville, NY | puppet show is good idea | when logon - has to reinstall n-case | |
| Chris | 00:00:00 | cell | casino - floating | |
| Charlie | 00:00:00 | Geneva, NY | ferry: | |
| Dick | 00:00:00 | cell | politics & the fast ferry: | |
| Donald | 00:00:00 | Perry, NY | ||
| Steve | 00:00:00 | cell | cell phone technology is all due to PC technology | |
| 2003-12-27 - 12 callers | ||||
| Linda | 00:00:00 | Rochester, NY | how do you connect a wireless router to computer & notebook | |
| John | 00:00:00 | Canandaigua, NY | Install Linux on XP machine - 40G XP - 10G Mandrake - won't boot because can't find other HD | |
| Jim | 00:00:00 | Farmington, NY | email problems - returned emails - | |
| Angelo | 00:00:00 | Rochester, NY | digital camera for Christmas - Kodak 6200 w/ EasyShare - can't get it to work - turning the camera on hangs the computer - W98 | |
| Jim | 00:00:00 | Greece, NY | WinME -> XPPro - is there any advantage to quick upgrade v new installation? | |
| Whitney | 00:00:00 | Pittsford, NY | TRIVIA! | |
| Joel | 00:00:00 | Pittsford, NY | Steve: has been Mac user - went to dark side - a 333MHz G3 - Linux - | |
| James | 00:00:00 | Rochester, NY | 16 - buying new PC - gaming PC - wants XP - Athlon or P4? | |
| Jack | 00:00:00 | Irondequoit, NY | RealPlayer - AOL - illegal operation - when boot - VIDP3260.DLL | |
| Joe | 00:00:00 | Buffalo, NY | excited to see that ACLs are part of Linux - operation not supported | |
| Juan | 00:00:00 | Penfield, NY | son has game - trying to install needs 64M to install - HP Pavilion - 64M - W98 | |
| Lee | 00:00:00 | Parma, NY | iPod for Christmas - been using iTunes for about a month - has 4.2 - starting to import CDs - locks up everything - XP Pro - seems to be random - after 5 or 1 or whatever CDs - tried moving it to diff drives, etc. | |
| 2003-12-20 - 13 callers | ||||
| Jim | 00:00:00 | Fairport, NY | 4 yr old e-machine - filled HD - new WD drive - data tools copy everything? | |
| Bruce | 00:00:00 | Henrietta, NY | networking: PC to PC - 98SE & XP - shared folders & partitions on both drives, but can't see each other | 233 MHz iMac - how add to network? - OS9 | |
| Mark | 00:00:00 | Spencerport, NY | XP Pro - worked great until Tues - virus defs were 6 days old - printed a doc, screensaver came up, computer became dormant, system started up on its own, & system would not respond - would no reboot, even w/ boot disk! - would not install Win over itself | |
| Vito | 00:00:00 | Chili, NY | wants to use a program that requires Media Player 7.1; how do I uninstall it when I'm done? | |
| John | 00:00:00 | Chili, NY | games-intensive programs will crash the PC | same game for six months - new patch the problem? | |
| Roger | 00:00:00 | Poplar Ridge, NY | high-speed satelite - needs wireless router | |
| Rick | 00:00:00 | Rochester, NY | "complete boob" - new Sony - 512M - when switch identities, sometimes won't go to the other one - then click on OE, hourglass comes up, goes away, and nothing happens | ZoneAlarm - good? | |
| Gary | 00:00:00 | Greece, NY | TRIVIA! - a winner! | |
| Charlie | 00:00:00 | Henrietta, NY | hand-me-down computer - XP - office suite? | SMC wireless router - has firewall - also need ZoneAlarm | |
| Ralph | 00:00:00 | Fairport, NY | iTunes - can't download a song - error: could not find the required file | Napster - d/l'd some songs - tried to burn via Nero | |
| Brian | 00:00:00 | Honeoye Falls, NY | 2 PCs - one wireless, one wired - does it matter which one is the network boss? | |
| Ron | 00:00:00 | Greece, NY | 486 CTD MXL computer - Win3.1 - lost file manager - reinstalled all the disks, but it didn't work | Win98 - CD plays for only a few seconds, and dies | |
| Stewart | 00:00:00 | Webster, NY | how tell if modem is bad? | |
| 2003-12-13 - 10 callers | ||||
| Judy | 00:00:00 | Penfield, NY | IE: looking at Web page - IE stopped working - Ad-aware, Stinger, Norton - restore - internal error again - downloaded newest 6.0, but still didn't work - IE has | |
| Bob | 00:00:00 | Lima, NY | Apple iBook - phone line plug has become damaged - expensive repair? USB port to phone line? | |
| Brian | 00:00:00 | Fairport, NY | new keyboard - USB wouldn't work - got new USB card - keyboard works in old one! | |
| Dan | 00:00:00 | Perinton, NY | built on PC - 30G split - 98SE - got rid of everything on D: - loaded XP - now it's dual bootable - XP or 98SE - how move XP to C:? | |
| Ron | 00:00:00 | Gates, NY | XP laptop - auto remind updates - d/l'd all critical updates except 1 - service pack 1 - should I d/l it? | |
| Barbara | 00:00:00 | Spencerport, NY | printer - Canon 6000 BJC - 98 - can't communication - stopped yesterday - not responding - printer beeps 6 times - print heads not lined up properly or defective | |
| Bill | 00:00:00 | Penfield, NY | XP - built-in firewall | |
| Rich | 00:00:00 | Brighton, NY | error: could not load java virtual machine - XP | ZoneAlarm | |
| Kurt | 00:00:00 | Pittsford, NY | ||
| Mike | 00:00:00 | Brighton, NY | trojan - quarantined | |
| 2003-12-06 - 8 callers | ||||
| Victor | 00:00:00 | Irondequoit | Speech Recognition Tools | TRIVIA! - wrong!!! | |
| Tara | 00:00:00 | Rochester, NY | spyware keeps coming back no matter what she does | |
| Nathan | 00:00:00 | Hamlin, NY | wireless router - computer to modem - other computer works fine (not wireless) | |
| Jorge | 00:00:00 | Victor, NY | problems trying to salvage 1G of music on his laptop - had laptop w/ 98; virus ate partition, sent to West Coast, they recovered most of his files - RealPlayer - transferred files to XP - says he doesn't have correct encryption to play it. - TrRIVIA - wro | |
| Kurt | 00:00:00 | Penfield, NY | 3 wks ago, tried to put older scanner - HP - w/ driver on CD - computer kept continually restarting - Safe Mode - removed software - all OK - now - deleted printer from Add/Remove - now keeps rebooting - got into Safe Mode - cannot start - missing root/sy | |
| Wayne | 00:00:00 | Henrietta, NY | TRIVIA - CORRECT! | Firebird! | spam killer? | |
| Vito | 00:00:00 | Chili, NY | card reader/writer - to download camera files - Sakar - 98SE | wants to load W98SE onto itself - has only an upgrade disk | |
| Mike | 00:00:00 | Greece, NY | network problem - laptop to desktop - has special cable - had it working, then it stopped - home on desktop, pro on laptop - can't ping, can't get 'em to connect | |
| 2003-11-29 - 14 callers | ||||
| David | 00:00:00 | Pennsylvania | bought external SCSI Seagate tape drive - backup software is in MS Backup in 95... he's running an OEM ME | |
| Peggy | 00:00:00 | Irondequoit, NY | Compaq home internet appliance - 3 yrs old - letter from MS - no longer serviced -> hook something to TV or something else | |
| Henry | 00:00:00 | Brighton, NY | TRIVIA! - networking - wireless - DSL - Pro or Home? | |
| Lynn | 00:00:00 | Rochester, NY | Win98 - senior citizen - self-taught | |
| Karen | 00:00:00 | Naples, NY | daughter downloaded LEMONADE STAND - can't get rid of it! | |
| Nick | 00:00:00 | Rochester, NY | Spybot - he's a beginner running XP - got 3 things in Red - when clicked on them to get more info, doesn't know if he should delete. | |
| Jim | 00:00:00 | Greece, NY | 3 yr old 800 MHZ HP Pavilion 16 -yr-old son ME -> XP - KaZaA, etc. | USB often doesn't work | |
| Bill | 00:00:00 | Honeoye, NY | Stinger found a problem - he has no disc for the antivirus | |
| Marty | 00:00:00 | Penfield, NY | Spybot night! - | |
| Ed | 00:00:00 | Greece, NY | can't get into net - W2K - IE - popup: found a pest (Pest Patrol from ZoneAlarm) | |
| Nick | 00:00:00 | Buffalo, NY | downloaded spyware - default page for IE had changed - when type in a Web addr, gets EHTTP.CC? | |
| Steve | 00:00:00 | Rochester, NY | comment: re: David - PA - NovaStor in CA | gets many offers to buy Norton SystemWorks - 2003 AV - W2K, XP, ME | |
| Warren | 00:00:00 | Penfield, NY | 98SE - problems - blue screens - startup disk - | |
| Tim | 00:00:00 | Rush, NY | XP - HP computer - removed everything - new copy XP - no HP components | |
| 2003-11-22 - 9 callers | ||||
| Len | 00:00:00 | Rochester, NY | comment: regclean - 4.1a - won't work on XP Pro -> TweakXP.com | |
| Brian | 00:00:00 | Fairport, NY | startup: 16M shared - what happens when you say 32M? | AVG - on bootup, gave search screen | |
| Dennis | 00:00:00 | Rochester, NY | W98SE - Spybot S&D - won't update! | |
| Rich | 00:00:00 | Rochester, NY | several PCs on home network = RR = LinkSys - XP & 2000 - can't retrieve email from 2000 box - timeout problem - can send, can't receive - Outlook Express | |
| Brian | 00:00:00 | Rochester, NY | XP Pro - new - not much loaded - scandisk - at boot - does prescan & blue screens | |
| Joe | 00:00:00 | Fairport, NY | IE - when boot, URL gets a parasite URL - popups galore - deletes it, it comes back | |
| Brad | 00:00:00 | cell phone | W98SE - P3 - 1 GHz - upgrade to XP - 383M 40G - downloaded Advisor! - it dies | |
| Brent | 00:00:00 | Livonia, NY | AIM - followed link - sent him spyware - | |
| Pete | 00:00:00 | Rochester, NY | gets one or two porn Web sites - in email - spam | |
| 2003-11-15 - 15 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | new XP machine can't read disks from two different machines | |
| Ed | 00:00:00 | Ithqca, NY | XP system - d/l radio program - ie - SndBytes - how save & put on CD | |
| Rick | 00:00:00 | Rochester, NY | RR w/ DVR - anything like it for PC? | |
| Len | 00:00:00 | Rochester, NY | XP Pro - add/remove - uninstall - 2 entries left - TweakXP not working | |
| Joey | 00:00:00 | Rochester, NY | new PC - snd card vs AV receiver? | |
| Tony | 00:00:00 | Rochester, NY | TRIVIA WINNER! | |
| John | 00:00:00 | cell | 2 yr old Compaq Presario - CD burner lost power - new burner - same problem | |
| Dick | 00:00:00 | Spencerport, NY | Opera - bookmarks gone | |
| Bob | 00:00:00 | Irondequoit, NY | DVR -> Dell 8300 2.6G 120G ATI All-in-Wonder (re: Rich) has built-in DVR! WinXP - if a diff user logs on, kills the program | |
| Bob | 00:00:00 | Rochester, NY | wireless router - won't keep settings | |
| Steve | 00:00:00 | Newark, NY | Thinkpad 760EL - won't boot - used | |
| Bill | 00:00:00 | Webster, NY | turn on PC - safe mode/last known - pick either, get blue screen - XP | |
| Andrew | 00:00:00 | Rochester, NY | USB printer to 2 PCs? | USB 2.0 - 1.1 hub | |
| Charlie | 00:00:00 | Geneva, NY | 98SE - can't scandisk or defrag | Spybot | |
| Tom | 00:00:00 | Canandaigua, NY | network XP & 98 | |
| 2003-11-08 - 11 callers | ||||
| Mike | 00:00:00 | Rochester, NY | Mozilla! - works real fine - wanted to make a trade - "wouldn't allow me to" - popup | |
| Dave | 00:00:00 | Canandaigua, NY | virus checkers | |
| Ron | 00:00:00 | Chili,NY | streaming audio | |
| Brian | 00:00:00 | Rochester, NY | spyware - bought spybot | |
| John | 00:00:00 | Canadaigua, NY | networking - 2 PCs - Gateways - connected by crossover - both have run network setups - sending packets, but not communicating | |
| Joe | 00:00:00 | Buffalo, NY | Belkin router | re: Ron - most Linux systems run esd & you can run esdmon | |
| Brian | 00:00:00 | Fairport, NY | free av software! - AVG | |
| Rick | 00:00:00 | Batavia, NY | unwanted email - Outlook Express | |
| Woody | 00:00:00 | Churchville, NY | MyIE2 Web browser | |
| David | 00:00:00 | on the hill in Pennsylvania | the moon is disappearing! | SCSI - HD - Adaptec 2940 = no problems - go to 2910 or 2930 it's dead | |
| Michael | 00:00:00 | Greece, NY | DSL -> Linksys - son & he share router - both have Internet access, but can't see each other - Win2K | |
| 2003-11-01 - 12 callers | ||||
| Tony | 00:00:00 | Holley, NY | virus? - done what we've recommended - updates virus program - Ad-aware, Stinger | |
| Leslie | 00:00:00 | Rochester, NY | Macintosh - can open personal mail in OE, but when gets email from commercial site, they link directly to IE & system freezes - Internet Explorer itself does not work | |
| Mike | 00:00:00 | Fairport, NY | Dell 2400 XP Home - annoyance - Logitech wireless kybd/mouse - likes hotbutton for email & Internet - if they're open, the mail hotbutton opens it up underneath | |
| Dan | 00:00:00 | Webster, NY | re: Tony: - don't forget about Spyware Guard - trivia - wrong! | 98SE - P3 700 MHz - Registry crash - local shop got him working 85-90% - activeX component can't create object at startup | |
| Mike | 00:00:00 | Gates, NY | new video card - standby | |
| Eugene | 00:00:00 | Rochester, NY | WordPro - created some files - it's now garbage - Win95 - | |
| Rob | 00:00:00 | Pavilion, NY | computer animator! - power supply died - right in the middle of a render - toasted his 120G drive - no backup - no spin, no vibration, nothing | |
| Chuck | 00:00:00 | Rochester, NY | TRIVIA!!!! - Leon's! | |
| Mike | 00:00:00 | Middleport, NY | Gnoppix - can't boot - how create CD from ISO image? | |
| Don | 00:00:00 | Irondequoit, NY | knew the trivia - getting a PC w/ Celeron proc - has 2G HD - | |
| Duane | 00:00:00 | Geneseo, NY | 98 HP new CD burner - had to replace hard drive - MSIEXE missing when try to install Nero - missing MSI.DLL | |
| Michael | 00:00:00 | Pittsford, NY | comment: in the name of progress, the overall computer experience is regressing for the average user - Dell 4600 w/ XP - number of hw/sftwr problems are worse than old machine! | |
| 2003-10-25 - 11 callers | ||||
| Victor | 00:00:00 | Rochester, NY | son needs PowerPoint 2003 - pricegrabber.com - | |
| Dave | 00:00:00 | Canandaigua, NY | comments on previous call | why is McAfee firewall trapping outgoing ICMP going to soundbytes.org? | |
| Gary | 00:00:00 | Greece, NY | problem connecting to Internet - both RR & DSL - | |
| Ron | 00:00:00 | Rochester, NY | Win98SE - icons frozen - | |
| Walter | 00:00:00 | Greece, NY | Knoppix/Gnoppix | 3 years since XP came out - 3-yr lic up? | |
| Joe | 00:00:00 | Buffalo, NY | what type of ICMP was Dave getting? | DHCP server w/ Red Hat 8 & 9 - when hands out addresses to Macs, name resolution is all futzed up - only a problem in web browser | |
| Joe | 00:00:00 | Rochester, NY | Athlon 1600 - XP Pro - online game - grey screen - locked up - first boot could not log on to domain??? (not on a domain) - next boot asked to format drive C: - booted anyway - did an update - now in Recovery console C_1252.nls | |
| Bill | 00:00:00 | Irondequoit, NY | AOL - when downloading from Wal-Mart or other catalogs - looking at images - switch to another page - and gets code: HTTP 1.1, and can't get images back | |
| Craig | 00:00:00 | cell phone | been in software business 15 years - no fan of Bill Gates - but it gets old when people complain about the licensing fees when the amount of software stolen at the corporate level is HUGE | |
| Nick | 00:00:00 | Penn Yann, NY | Dell Laptop Win98 - background wallpaper is flourescent green - once it warms up, that goes away & it becomes white | XP 1.5GHz - different users - Norton 2002 updated - one user cannot get update screen | |
| Gary | 00:00:00 | Rochester, NY | XP/RR - AOL - new version annoying: when on XP sign-on, under username, tells how many email messages waiting | |
| 2003-10-18 - 8 callers | ||||
| Dave | 00:00:00 | Bloomfield, NY | needs AV for NT | |
| Scott | 00:00:00 | Rochester, NY | re: Dave - CA.com - myEtrust | |
| Vito | 00:00:00 | Chili, NY | Win98SE shutdown problem - getting worse | |
| Craig | 00:00:00 | Spencerport, NY | startup problem - news flash - mysoftware flash - ActiveX component can't create object | |
| Scott | 00:00:00 | Springwater, NY | Barcode printer & receipt printer - both USB | |
| Dave | 00:00:00 | out in the sticks, Pennsylvania | Nick recommended Firebird - "kicks IE butt all around the block" - computing for 3 years - started with Linux - went to Windows because of Netscape being junk - Firebird work as well on Linux as on Win? | |
| Barry | 00:00:00 | Fairport, NY | upgrading ME to XP - okay to install over XP? | |
| Moodyblues100 | 00:00:00 | Goshen, NY | ||
| 2003-10-04 - 8 callers | ||||
| Jim | 00:00:00 | Hemlock, NY | needs new PC - prices are always dropping - should I wait? Will I be able to run 98? Will there be problems with XP & compatibility with my old programs? | |
| Steve | 00:00:00 | cell | AOL- "You are signed on at another location" | Photoshop Album product - lots of conflicts | |
| Lisa | 00:00:00 | Macedon, NY | probs installing McAfee home security - has no AV!!!!! | |
| Don | 00:00:00 | Livonia, NY | 98SE - 2000? | MS Outlook - last week, started getting "OLE Registration error occurred - program not correctly installed - reinstall" | |
| Pat | 00:00:00 | Webster, NY | antivirus & firewall - HP 3.5 yrs old upgrd 98 to 2K - doesn't recognize either av software or firewall & can't remove | |
| Terry | 00:00:00 | Irondequoit, NY | HP 540 printers - power stopped working - plugged into UPS | |
| Keith | 00:00:00 | cell | XP - Norton firewall - port 443 going to akamai | |
| Jeff | 00:00:00 | Ontario, NY | MSN Messenger says he's logged on somewhere else, until he restored | |
| 2003-09-27 - 10 callers | ||||
| Paul | 00:00:00 | Holley, NY | Eudora - v6 - can't open graphics in email | when boot get error - Explorer or Seagate has GPF in GDI.EXE - W98SE | |
| Brian | 00:00:00 | Rochester, NY | W98SE - McAfee Security Center - BlackICE - BI locks machine up - took out BI - McAfee hangs | |
| George | 00:00:00 | Greece, NY | Dell XP - AOL dialup - lots of "page cannot be displayed" | |
| Brian | 00:00:00 | Fairport, NY | doesn't use Outlook, but now getting popups | can't paste Media Player | |
| Bob | 00:00:00 | Henrietta, NY | Win98 - deletes temp files & cookies - in temp folder, gets an access denied error on ZLT03043 | |
| Scott | 00:00:00 | Fairport, NY | A+ Cert - built many PCs - built one for father-in-law - shuts off every few days | |
| Paul | 00:00:00 | Dansville, NY | HP Pavilion 7955 CD writer - stopped recognizing when you put a CD in to write it | |
| Dave | 00:00:00 | Greece, NY | social engineering? - MS Update | |
| Allen | 00:00:00 | Rochester, NY | How get Word 6.0 to recognize higher-level Word files | |
| Jim | 00:00:00 | Rochester, NY | Yahoo! Games - trouble going into one game - you're behind a firewall - etc. | |
| 2003-09-20 - 11 callers | ||||
| Linda | 00:00:00 | Rochester, NY | hardware firewall - IE - susceptible? | |
| Harris | 00:00:00 | email problem - quite a few over the last week - MSN mail | ME - can I get a refund for Microsoft? | ||
| Joe | 00:00:00 | Buffalo, NY | re: Tony - stupendous news about Ford dumping Windows and getting Linux! | fixed file deletion problem in Win2K | Verisign | |
| Dan | 00:00:00 | Rochester, NY | mysterious file shows up on desktop - XP - ~ | |
| Gene | 00:00:00 | cell phone | cuts a photo out, and gets a square picture | |
| Moodyblues100 | 00:00:00 | cell | breaking up | |
| Moodyblues100 | 00:00:00 | cell | pick the topic today - Mozilla, OE - OE starts MSN Messenger | Mozilla - when tries to d/l someone else's show | |
| Tom | 00:00:00 | Hamlin, NY | Nero 6 - bought it online - trying to back it up - has it on a CD - trying to reopen it up | |
| Dave | 00:00:00 | Perry, NY | Dell Inspiron 4100 XP Pro - when accesses HD, goes in bursts rather than continuous access | |
| Dave | 00:00:00 | cell | ||
| Todd | 00:00:00 | Gates, NY | OS 9.2 -> OS X - opening myself up to viruses? | |
| 2003-09-13 - 9 callers | ||||
| Dave | 00:00:00 | Brighton, NY | got notice to update XP - new Win driver- now has "skid marks" on the screen | |
| Kurt | 00:00:00 | East Rochester, NY | has a virus - Norton runs every day | |
| Bill | 00:00:00 | Greece, NY | Netscape Mail & News - Alert: login failed! | |
| Beth | 00:00:00 | Geneseo, NY | how forward w/o all the extra stuff? | |
| Bill | 00:00:00 | Henrietta, NY | virus? - Schvasky ??? | |
| George | 00:00:00 | Victor, NY | home net - XP Home, W2KPro - XP has 2 printers - LPT1: & USB - can't print from W2K to either printer - can exchange docs, etc. | how get rid of workgroups that were set up before | |
| Peg | 00:00:00 | Rochester, NY | text paging system - XP - finds modem, dials, get blue screen | |
| Jim | 00:00:00 | Hamlin, NY | Thinkpad 600 - errors - goes to test - systemboard gets red X | Thinkpad 770X - barely can see the screen | |
| Chris | 00:00:00 | Rochester, NY | how control his Dad's PC in Michigan? | |
| 2003-09-06 - 8 callers | ||||
| Tim | 00:00:00 | Webster, NY | booting XP - msg: missing or corrupt WinNT/syste32/config/system | |
| Dan | 00:00:00 | Perinton, NY | mail server to get email - | |
| Tony | 00:00:00 | Holley, NY | virus - Norton - found trojan - would not delete - .CAB file | |
| Glenn | 00:00:00 | Honeoye Falls, NY | ME - McAfee - 3 unwanted programs, 3-4 worms | |
| Dan | 00:00:00 | Rochester, NY | Access DB - when a condition is met, it sends an email to him - Outlook: program trying to send email on your behalf - ok? | |
| Tim | 00:00:00 | Irondequoit, NY | needs a new laptop - daughter got G4 & it's great! Does SS, WP, page layout, PPT | |
| Tom | 00:00:00 | Naples, NY | virus - Juno - Juno cannot access modem - will do it for four days, and then it'll connect just fine - neighbor has same problem | |
| Lisa | 00:00:00 | Macedon, NY | McAfee - used v5, upgraded - Internet Security 5.0 w/ V7 - cannot do instant update | |
| 2003-08-30 - 6 callers | ||||
| Victor | 00:00:00 | Irondequoit, NY | Ad-aware - SpyBot S&D | ZA - DCOM services? | |
| Carl | 00:00:00 | Spencerport, NY | KaZaA Lite - spyware? | beginner's book? | |
| Shawn | 00:00:00 | Honeyoe Falls, NY | TRIVIA!!!!!! | |
| Dave | 00:00:00 | Sodus, NY | windows update on XP - NT authority system shutdown | |
| Roger | 00:00:00 | Rochester, NY | friend infected by a virus - what to do? - Dell w/ XP - PeoplePC server | |
| Dave | 00:00:00 | Canandaigua, NY | Windows peer-to-peer works - how add the Linux box? | |
| 2003-08-23 - 11 callers | ||||
| Jim | 00:00:00 | Springwater, NY | Symantec AV won't update - many other problems | |
| Robert | 00:00:00 | Rochester, NY | eMac - progs from prev computer, but they're on floppy! How get 'em on the new machine? | |
| Tom | 00:00:00 | Rochester, NY | NT server - what if forget Admin pwd? | XP - yesterday's email - connection dropped off - reinstalled Outlook - no dial tone | |
| Bruce | 00:00:00 | Henrietta, NY | iMac - used HDs - beside form factor, what do I have to worry about? | |
| Pat | 00:00:00 | Penfield, NY | wireless - XP laptop - desktop ME - about a month ago, d/l patch, lost network path - laptop will recognize desktop via IP, but desktop won't recognize laptop | |
| Diane | 00:00:00 | Rochester, NY | went to AN! - R News link - | |
| Randy | 00:00:00 | Hamlin, NY | bought new system w/ MS Office Pro - also laptop - trying to get the CD and load on laptop as well | |
| Joe | 00:00:00 | Buffalo, NY | re: Tom - ERD Commander - from winternals.com - | W2KPro - couldn't write profile on logout - several files where profile is stored | |
| Scott | 00:00:00 | Geneva,NY | XP Home - System Info - total phys mem 512 - avail 251 | |
| Dan | 00:00:00 | Rochester, NY | W98 - wordpad - .dll missing | |
| Jim | 00:00:00 | Henrietta, NY | W98 - flying windows screensaver just stopped! - scandisk & defragmenter - both cause PC to freeze | |
| 2003-08-16 - 17 callers | ||||
| Andre | 00:00:00 | Penfield, NY | after blackout, couldn't boot computer. Accidently ran Norton for Win 98 inside of Windows XP. | |
| Dan | 00:00:00 | Rochester, NY | Writing ASP pages from a database, wants to link to MapQuest as variables. | |
| Ben | 00:00:00 | Rochester, NY | Trivia try | grandfather switched from mcafee to norton, only takes 8 seconds | |
| Bert | 00:00:00 | Palmyra, NY | Tried trivia | |
| Bill | 00:00:00 | Honeyoe, NY | Got Trivia! | |
| Stan | 00:00:00 | Car Phone | We said Windows 98 can't utilize more than 256 MB very well, but he has 512 MB and it seems faster. | |
| Jim | 00:00:00 | Rochester, NY | Tips for installing Linux? | |
| Brian | 00:00:00 | Rochester, NY | Trying to download software to download music, getting error about OLEAC library | |
| Joanne | 00:00:00 | Rochester, NY | Kids installed Kaaza getting lots of problems. | |
| Jeff | 00:00:00 | Pittsford, NY | looking for voice mail software, used to use SuperVoice, doesn't work on new computer. | |
| Diane | 00:00:00 | Greece, NY | Has 3 computers, running McAfee on home, need to buy copies for other two? | |
| Bruce | 00:00:00 | Henrietta, NY | Blaster patch available for NT? | |
| Dave | 00:00:00 | cell phone | Have two laptops keeps having problems. | |
| Tom | 00:00:00 | N. Chili, NY | Downloading music is illegal? | |
| Rick | 00:00:00 | Batavia, NY | laptop for work, desktop at home, can share files between them? | |
| Tom | 00:00:00 | Henrietta, NY | Info on NT patch for Blaster: Server patch appears to work with Workstation, but you must have SP6a. | |
| Mike | 00:00:00 | Caledonia, NY | HP Deskjet 840C Printer, says USB isn't enabled, with Windows 98. | Thinks has virus, "virtual bouncer". | |
| 2003-08-09 - 13 callers | ||||
| Carl | 00:00:00 | cell | Raid 5 HP server - data file size is 8G! if copy from raid to raid - 2 hrs copy between raid & external firewire, 10 mins - PC to PC - 10 mins - 1G RAM | |
| Dan | 00:00:00 | Rochester, NY | purch'd domain via web hosting - trying to create ODBC connection via Access | |
| Gary | 00:00:00 | Putneyville, NY | Linux - HTML - went away, came back, blue screen - no way to get out - shut down - brought it back up, no tool bar | |
| 00:00:00 | ||||
| Warren | 00:00:00 | Penfield, NY | 98SE - jpg - email - clicks - c:windowstemporary.bmp not found | XP - SP1 okay? | |
| Tony | 00:00:00 | cell | re:Gary - how to fix it - Ctrl-Alt-F2 cd .gnome ls -la gnome-session .gnome* - Alt F7 | |
| Brian | 00:00:00 | Fairport, NY | trivia - IBM - 1971 - Alan Shugart - | can't do a screenshot from mediaplayer screen - 98SE | |
| Dave | 00:00:00 | Fairport, NY | JPG files - XP - some can see, some can't see - if send in email, can see them in preview pane | |
| moodyblues100 | 00:00:00 | New Jersey | video card - new power supply - got new video card - worked for about four hours - nothing - old video card - same thing | |
| Sean | 00:00:00 | Holley, NY | older Kodak scanner - PictureIt! OmniPage | |
| DJ | 00:00:00 | Fairport, NY | CD burner - they installed - can't read any disks - 98SE | |
| Jim | 00:00:00 | Manchester, NY | re: Dave - | |
| Phil | 00:00:00 | Batavia,NY | re: sledgehammer therapy | | |
| 2003-08-02 - 18 callers | ||||
| Kurt | 00:00:00 | Pittsford, NY | McAfee Online - update 26 July - | |
| Bob | 00:00:00 | Penfield, NY | how backup laptop hard drive before send it in to get it repaired | |
| Richard | 00:00:00 | Macedon, NY | computer won't start in any mode - XP - no restore disc | |
| Peter | 00:00:00 | Webster, NY | ||
| George | 00:00:00 | Webster, NY | Mac - save to CD - "name of CD can't be modified" | |
| Skip | 00:00:00 | West Henrietta, NY | Win98 OE6 IE6 - for pictures, get red X | |
| Colleen | 00:00:00 | Perry, NY | Norton Internet Security - time to renew - bought Norton AV 2003 - that installed fine, but doesn't update her IS service. | |
| Mike | 00:00:00 | Bradington, FL | trouble getting online - cable modem - username/password - sign on once & all set - Wizard connector | |
| Tom | 00:00:00 | Rochester, NY | iMac - Decemberish - had Quicken Deluxe 2002 - decided to start using it - installed upgrade - got from Quicken Web site - | |
| Bill | 00:00:00 | Henrietta, NY | Heard anything about Juno, NetZero, Walmart Connect? | |
| Scott | 00:00:00 | Mendon, NY | XP installed over 98SE - copied & burned old addresses to CD ROM - it's a WAB file - trying to import into OE address book | |
| Mario | 00:00:00 | Rochester, NY | Sony VAIO - 3 yrs old - DVD not used much recently - not recognizing DVDs | |
| Wayne | 00:00:00 | Rochester, NY | trivia! - YES! | |
| Ron | 00:00:00 | Avon, NY | re: Mozilla | CDs | |
| Elaine | 00:00:00 | Public Market | ||
| Todd | 00:00:00 | Honeoye Falls, NY | IE6 - | |
| Jeff | 00:00:00 | Avon, NY | WAN? | temp files in XP - how clean? | |
| Jeff | 00:00:00 | Ontario, NY | DVD burner - external - Roxio 6 - | |
| 2003-07-26 - 14 callers | ||||
| John | 00:00:00 | Ontario, NY | can't wake system up from sleep mode - desktop - | |
| Eric | 00:00:00 | Gates, NY | W2K - shutdown - saves settings - BSoD - driver power state failure | |
| Kurt | 00:00:00 | Pittsford, NY | Xanadu - trivia! - nope | computer plays hide & seek with him - D: drive disappeared - never came back - W98 laptop | |
| Cal | 00:00:00 | East Rochester, NY | trivia! wrong! | command in 98SE to go back to previous state - | |
| Ed | 00:00:00 | Rochester, NY | XP Home - Compaq 1.5yrs old - cold boot - 1720 SMART HD detects imminent failure | |
| Dan | 00:00:00 | Perinton, NY | XP SONY VAIO - Linksys wireless - SDC Scheduler Window not shutting down | |
| Joyce | 00:00:00 | Victor, NY | lost toolbar in MS Word program - | |
| Ray | 00:00:00 | Rochester, NY | W2KPro - missing pg file - when tried to reset, still missing - NTLDR missing | |
| Lynne | 00:00:00 | Rochester, NY | trivia! - YES! | |
| David | 00:00:00 | Ontario, NY | 98SE AMD 1G - McAfee - always tries to access A: drive | when run Office 2000, every now & then comes up & says you have to install it! 1706 error | |
| Ed | 00:00:00 | Fairport, NY | laptop wouldn't come back on, but now it does! | |
| George | 00:00:00 | Fairport, NY | looking for local ISP - dialup | |
| Steve | 00:00:00 | Albion, NY | W98v2 - after 2/3 hrs, slows down | |
| Dave | 00:00:00 | cell phone | XP Home - scandisk & defrag - not there | |
| 2003-07-19 - 10 callers | ||||
| Tom | 00:00:00 | Brockport, NY | local HS teacher - laptops in classroom - had one stolen | |
| George | 00:00:00 | cell phone | cannot use keyboard with search function in RR - | |
| Rich | 00:00:00 | Irondequoit, NY | has file in Documents & Settings folder - write protected - can't delete as admin - "joe" | |
| Joe | 00:00:00 | Gates, NY | when go to site & click link, screen blinks & don't get link - Win98 - IE | |
| Marty | 00:00:00 | Niagara Falls, NY | screensavers - 98 - 3D pipe - ... | 98SE suddenly snail slow - sound stutters | |
| Chris | 00:00:00 | Rochester, NY | HD problem? - Gateway 400 MHz - 4-5 yrs old - 96M - clock losing time - replaced battery - okay in morning; loses time during the day | |
| Robert | 00:00:00 | Rochester, NY | brand new HP pavilion - one month - XP Home - ZoneAlarm - ZA doesn't come up | network connection - LAN - RR - | |
| Dee | 00:00:00 | Rochester, NY | update av & firewall every day - firewall won't let her send email - Norton Firewall - MSN | |
| Jacques | 00:00:00 | Victor, NY | trivia - winner! | |
| Dennis | 00:00:00 | Bloomfield, NY | tower case - 5 internal HDs, 3 internal optical drives | 350W PS too small? | |
| 2003-07-12 - 15 callers | ||||
| Judy | 00:00:00 | Thousand Islands! | 95 & 98 - Novell server - need new computers - XP connect to Novell | |
| Jack | 00:00:00 | Pittsford, NY | laptop - when boot, power drops completely - have to hold power on button to off position for several seconds to get it to restart | |
| Bob | 00:00:00 | Penfield, NY | installed XP - no sound - 1.7G 256M | |
| Leonard | 00:00:00 | Niagara Falls, NY | DSL - run two DSL modems off a single phone line? | |
| Carl | 00:00:00 | Rochester, NY | W2KPro - on boot - "starting windows" - shuts off & starts up again | |
| Aaron | 00:00:00 | Rochester, NY | trivia - 1958 - NO! | |
| Charlie | 00:00:00 | Spencerport, NY | trivia - WE HAVE A WINNER! 1839 - Sir William Robert Grove @ London's Royal Institution | |
| Tom | 00:00:00 | Perinton, NY | son put P2P on it | |
| Wendy | 00:00:00 | Brockport, NY | where to donate an old computer? | |
| Mike | 00:00:00 | Webster, NY | popups | |
| Mike | 00:00:00 | Rochester, NY | network died - WMI | |
| Randy | 00:00:00 | Brockport, NY | re: peer-to-peer networking | |
| Tom | 00:00:00 | Fairport, NY | program list too big for screen! | |
| Doug | 00:00:00 | Waterloo, NY | d/l NAV 2003 XP 1406 error could not write to Registry | |
| Don | 00:00:00 | Geneva, NY | old Gateway W98 - it's thinking too hard - 3rd party video - orig video on motherboard tries to run | |
| 2003-07-05 - 13 callers | ||||
| Jim | 00:00:00 | Springwater, NY | XP - clock loses 2/3 hours once a week - on dialup - Mozilla used to autodial - Norton doesn't autoupdate anymore - Stinger/Adaware once/twice a week - Norton once a week - new battery | |
| Joel | 00:00:00 | Pittsford, NY | Dell Dimension 4300S XP Home - boots intermittently - | |
| Joe | 00:00:00 | Rochester, NY | Compaq - W95 - quick restore - two disks - name of the command interpreter | |
| Kathy | 00:00:00 | Chili, NY | Win98 - OE - opened email w/ attachment - computer froze - can't receive or send - "An OE store file may be damaged - run scandisk" | |
| Jeff | 00:00:00 | Farmington NY | trying to do MSupdates - BSoD - no more IRP stack locations | |
| Peri | 00:00:00 | Henrietta, NY | trivia! - Pong - Atari | |
| Hubert | 00:00:00 | Rochester, NY | TRS-100 - four or five - patent searching - | |
| Argyle | 00:00:00 | Brighton, NY | trivia! - Breakout - Atari - YES!!!!! $350 | |
| Dan | 00:00:00 | Perinton, NY | Norton Systemworks 2002 - 98SE - begin scan - seven scans okay - hd integrity scan - fatal exception OE - W98SE scan - found errors and fixed them | |
| Bruce | 00:00:00 | Henrietta, NY | office PC - XP Pro SP1 _ OUTLOOK 2002 SP - reminder doesn't function | |
| Joe | 00:00:00 | Buffalo, NY | TRS-100 - built-in telecom program | OpenOffice - | |
| Tom | 00:00:00 | Rochester, NY | ME -> XP - upgrade or wipe HD? | |
| Jim | 00:00:00 | Brockport, NY | HP Pavilion 98SE -> XP Pro - 384M - keep getting setupapi.dll corrupt - reinstall | |
| 2003-06-28 - 13 callers | ||||
| Dan | 00:00:00 | Rochester, NY | USB - camera has SD card - trouble xfering movie files - 20M+ files - starts xfering & hangs - has to cold boot - 98SE | |
| Alex | 00:00:00 | Henrietta, NY | (PC)3 - Norton AV msg when gets into email - error - | |
| Mike | 00:00:00 | Gates, NY | error - runtime error 9 - subscript out of range - when using Internet - WHAIMAGER | |
| Bob | 00:00:00 | Caledonia, NY | can't get screen the way he wants it - Control Panel - display - properties - settings - can't change screen area and colors - at 640x480 -> 800x600 Win98SE | |
| Bruce | 00:00:00 | Rochester, NY | trivia - CORRECT! | |
| Miguel | 00:00:00 | Gananda, NY | McAfee 7 - time to renew - battery has to be replaced every two months | |
| Don | 00:00:00 | Farmington, NY | Mac - but it's not a problem! - SnapScan 1212U scanner - HP PhotoSmart S20 scanner - HP has not Mac drivers | |
| Jerry | 00:00:00 | Rochester, NY | monitor stopped showing red | |
| Vito | 00:00:00 | Chili, NY | have your heads always bobbed? | Stinger - save report to file - not much in there! where do you put in the parameters? | |
| Joe | 00:00:00 | Rochester, NY | XP Home - game - computer runs slower - uninstalled game & they're blocked from the Internet. Uninstalled firewall - still blocked - Adaware, Stinger didn't find anything | |
| Bill | 00:00:00 | Penfield, NY | Windows Media files - video jumps, audio jumps - has v9 - runs fine under safe mode - 98SE 128M - | |
| Joe | 00:00:00 | Buffalo, NY | guy couple weeks ago having trouble writing CDRs - reading them in diff drives: try the lower density 640M disks | in OpenOffice.org - try to import tab or comma sep file - last dialog box OK is grayed out | |
| Jim | 00:00:00 | Manchester, NY | spyware - Registry cleaner could fix it! | |
| 2003-06-21 - 15 callers | ||||
| Linda | 00:00:00 | Rochester, NY | XP Pro - MSN email to be primary email | |
| Bill | 00:00:00 | Irondequoit, NY | screen - w98 - 3 POPUPS - registry editor - cscripts - screen res wants 800x600 | |
| Chris | 00:00:00 | cell phone | MS - Links 2003 - P2 350 - needs 400 - 192M - Savage 3 16M video | |
| Bob | 00:00:00 | Rochester, NY | voice-overs - sending to cable cos - what computer system? | |
| Diane | 00:00:00 | Bloomfield, NY | how remove the words "Post Office" from email address. | |
| Rich | 00:00:00 | Irondequoit, NY | XP Pro - McAfee - wants to switch to Norton - how get rid of McAfee? | |
| Bob | 00:00:00 | Caledonia, NY | CD burner - wants to remove data from HD so can do clean install of XP - when try to read burned disc, gets some screwy info | |
| Joe | 00:00:00 | Pittsford, NY | iMac - two - networked - son's iMac - older - stopped reading all CDs - takes it in and spits it right back out | |
| Hugh | 00:00:00 | Webster, NY | Aptiva W95 - sectors and clusters - | |
| Jay | 00:00:00 | Rochester, NY | building Web site for small corp | |
| Bob | 00:00:00 | Rochester, NY | HP - when start, get startup page in the front - | |
| John | 00:00:00 | Rochester, NY | printer "goofed up" - hit print, it's very faint - test page is great - print is very faint again - W95 | new scanner/copier? | |
| Ron | 00:00:00 | Rochester, NY | W98 - can't load Real Player | |
| Ron | 00:00:00 | Avon, NY | trivia! - printer | CDs - why can't rewrite regular CD? why can't use regular CD for music? | |
| Rae | 00:00:00 | cell phone | AOL - get kicked off - dial up | |
| 2003-06-14 - 15 callers | ||||
| moodyblues100 | 00:00:00 | New Jersey | video editing - VHS to DVD - processor speed? | |
| Dave | 00:00:00 | Canandaigua, NY | How 'bout that SCO? | recording sound from mixing board & burn to CD - what platform? | |
| Phil | 00:00:00 | Buffalo, NY | sched program running in VirtPC - possibility of viruses? | printer used by VirtPC can't run Mac progs while VirtPC is up? | |
| Bill | 00:00:00 | Greece, NY | XP Home - how backup & xfer email - found SafeMail in our forums | |
| Bruce | 00:00:00 | Henrietta, NY | trivia! | CD autorun doesn't | |
| Victor | 00:00:00 | Irondequoit, NY | run Norton & AVG together? | |
| Charles | 00:00:00 | Canadaigua, NY | ASP - database access - which Windows OS | |
| Burt | 00:00:00 | Palmyra, NY | 98se - 466 MHZ - every time boots, dials to ISP | |
| Ron | 00:00:00 | Irondequoit, NY | Presario - power light goes on - monitor goes green - yellow - amber - HD light won't come on | |
| Warren | 00:00:00 | Penfield, NY | trouble getting updates from MS site - downloads okay, during install process says "Has not passed Win Logo tests" - on XP - | |
| Joe | 00:00:00 | Gates, NY | When go to a site on the Internet - bird cam - click, but larger picture isn't larger! | popup - Console Internet Explorer | |
| Greg | 00:00:00 | Cohocton, NY | Summer 2001 iMac - bad power analog video board (PAV board) | |
| Cal | 00:00:00 | East Rochester, NY | 98SE - AMD K6 200 - serial mouse died - USB works fine - when reboot, has to unplug/replug mouse to get it to work | |
| Dave | 00:00:00 | Brighton, NY | trivia! mickey | |
| Linda | 00:00:00 | Rochester, NY | Dell - found two viruses - in quarantine - what's that mean? | |
| 2003-06-07 - 13 callers | ||||
| Victor | 00:00:00 | Irondequoit, NY | sound problem - no sound icon in system tray | |
| Bruce | 00:00:00 | Henrietta, NY | XP Pro & Office Pro - shortcut toolbar - no choice of exposing Outlook Docs | |
| John | 00:00:00 | Rochester, NY | PB boat anchor 1.2G - cleaned out garbage - CD ROM doesn't work anymore | |
| Reed | 00:00:00 | Fairport, NY | 98SE - scandisk - defrag - weird boot problem - error in Explorer - no Safe Mode, no floppy boot, no CD boot - took 2000 Pro - ran great - can get rid of 98 Files? | |
| Paul | 00:00:00 | Rochester, NY | $300 Dell - bought sound blaster - wants to register it, but he never got any sound out of the thing | |
| John | 00:00:00 | Webster, NY | d/l updates from MS - 98 SE - since then, on bootup, dialup networking window comes up 3 times, and once on shutdown | |
| Tom | 00:00:00 | Rochester, NY | P3 600MHz 98SE RAM: one 256M chip - only sees half of it | video card? - | freeze & reset problem was the Ethernet card | |
| Tom | 00:00:00 | Caledonia, NY | trivia! - aaaaaaaand he gets it! Well done, Tom!!!!! | |
| Keith | 00:00:00 | Irondequoit, NY | APtiva - W98 - from dialup to DSL - when put software in, gets so far then screen says put in W98SE disk, but it stops working then | |
| Bill | 00:00:00 | Brighton, NY | Win2KPro - Outlook - program has exited - | |
| Marcy | 00:00:00 | Rochester, NY | re: John from Webster - control panel - Internet Options - Connection Tab - change it back to never dial | d/l - Java - two Java plugins | |
| George | 00:00:00 | Penfield, NY | Popups! | |
| Gordon | 00:00:00 | Chili, NY | XP - switch windows - sees old window through it for a few seconds | |
| 2003-05-31 - 15 callers | ||||
| Glen | 00:00:00 | East Rochester, NY | XP Pro - two profiles - either profile - get desktop and nothing else | |
| Bruce | 00:00:00 | Henrietta, NY | modem to cell phone? | |
| Paul | 00:00:00 | Holley, NY | trying to net two PCs - working fine, then "something happened" and now they don't | |
| Joe | 00:00:00 | Rochester, NY | XP Home - Outlook 2000 - every time open Outlook 2000 SP3, closes immediately | |
| Jim | 00:00:00 | Batavia, NY | trivia - nope! | |
| Ed | 00:00:00 | Pittsford, NY | XP Pro - MSN - constantly needed to reboot when in standby or power down - switched to RR - has to reboot daily | |
| Dave | 00:00:00 | Canandaigua, NY | ME = "monkey excrement" - re: last week - connecting XP/Linux | |
| Dave | 00:00:00 | Fairport, NY | trivia - nope! | |
| Bob | 00:00:00 | Ontario, NY | video capture - crashes all the time - XP | |
| Richard | 00:00:00 | Rochester, NY | trivia - nope! | |
| Walter | 00:00:00 | Calgary, Alberta, Canada | Lives in Calgary, Alberta Canada - trucker - uses laptop on the road - uses landline right now - wireless? | |
| Bob | 00:00:00 | Rush, NY | trivia - nope! | |
| Peter | 00:00:00 | Brockport, NY | virtual driver for NIC - NDIS driver - Win98 - mouse hesitates | |
| Jeff | 00:00:00 | Rochester, NY | trivia - nope | |
| Tom | 00:00:00 | Rochester, NY | 98 - Win Explorer - dial-up connection comes up | |
| 2003-05-24 - 12 callers | ||||
| Gina | 00:00:00 | Rochester, NY | WinSE - crashed & reinstalled - now hangs at shutdown | |
| Kay | 00:00:00 | Avon, NY | typing - hits caps lock - everything is backwards | |
| Dave | 00:00:00 | Mendon, NY | when download video clips, where do they go? | |
| Dave | 00:00:00 | Canadaigua, NY | searching for Windows 98SE license - OEM licenses | Linux dual-boot - can network Win, but not Linux | |
| Bill | 00:00:00 | Irondequoit, NY | on & off Internet regularly - "sine wave" filename - | |
| Mike | 00:00:00 | Fairport, NY | slow response time - outlook - excel - XP Home - 382 | |
| John | 00:00:00 | Mt. Morris, NY | XPHome - error reporting - has turned it off repeatedly - constantly asks if he wants to send in a report | |
| Kevin | 00:00:00 | Perinton, NY | strange Outlook problem - McAfee av & guardian - when he opens email, it disables his antivirus | |
| William | 00:00:00 | Henrietta, NY | memory - C&D drives - C: used to have 100M free D: had 400M free - deletes temp & history files, etc. - but still coming down in free space - running Win95 | |
| Hank | 00:00:00 | Penfield, NY | can't boot to Safe Mode in a Win98 system - | |
| Kurt | 00:00:00 | East Rochester, NY | OE6 - sent items folder won't let him delete any of his files | |
| Tom | 00:00:00 | Webster, NY | ready to switch from dialup to DSL - router for firewall protection good enough? | |
| 2003-05-17 - 10 callers | ||||
| William | 00:00:00 | Albion, NY | Win XP Home - burner & DVD - can copy from either can burn CDs can play movies BUT - can't play an audio CD! | |
| Cliff | 00:00:00 | Rochester, NY | re: William - if CD burned by him - did he finalize it? | Why does WinXP not like DOS batch files? | |
| Steve | 00:00:00 | Rochester, NY | iBook Sys9 Virex dat files okay; what's highest version of the engine? | IE Mac - "you are submitting a form which is not secure" | |
| Kurt | 00:00:00 | Pittsford, NY | has hyperactive computer - continually defrags | excel - wants autosave to be 30 mins; reverts to 10 minutes | |
| Tom | 00:00:00 | Perinton, NY | Netscape 7 - wants to get the content into a spreadsheet into OpenOffice Calc | |
| Dave | 00:00:00 | Pennsylvania | new to SCSI - can get drives & bus set up - mini-tutorial on 50pin vs 60pin vs fibre channel | |
| Frank | 00:00:00 | Rochester, NY | Frank wins the Ron Wayne trivia question! | |
| Dan | 00:00:00 | Perinton, NY | Sony VAIO - launches apps slow - 128M - XP - replace 15G drive with something bigger? | |
| Glen | 00:00:00 | East Rochester, NY | XP Pro - couple of profiles - need to wipe & reinstall XP - backup?? | |
| Vito | 00:00:00 | car phone | security - d/l file - can someone be downloading from you? | |
| 2003-05-10 - 8 callers | ||||
| moodyblues100 | 00:00:00 | New Jersey!!! | how convert audio files from WAV to MP3? | |
| Roger | 00:00:00 | Rochester, NY | xfer files one desktop to another - serial cable - xfer wizard can't find the other computer XP -> 98 | |
| Doug | 00:00:00 | Pittsford, NY | new HP - XP - MSN - autodials MSN on startup | |
| Dave | 00:00:00 | Hilton, NY | Outlook Express - upgraded 95 to 98 - OE won't run | |
| David | 00:00:00 | Pennsylvania | just South of Elmira - re: msconfig | |
| Tim | 00:00:00 | Rochester, NY | Mac OS X - how manage fonts? | |
| Stephen | 00:00:00 | Geneva, NY | re: last week - Win Explorer - no "New" | |
| Mike | 00:00:00 | Elma, NY | approx 15 mi East of Buffalo - thanks for recommending 98SE - tried free QuickBooks - modem stopped working - how get modem working again - has mouse, modem, PLC | |
| 2003-05-03 - 10 callers | ||||
| Curt | 00:00:00 | Pittsford, NY | Hyperactive Computer - defrags continually - Win98 - | |
| Art | 00:00:00 | Irondequoit, NY | Compaq 400 98SE 96M HP 722C inkjet - printer stops in mid page & freezes the computer | |
| Len | 00:00:00 | Rochester, NY | Outlook & Word 2000 - Office Update - trying to d/l SP3 svc pack - "this update cannot be applied" - XP Pro SP1 | |
| Craig | 00:00:00 | cell | P2 350 196M Win98SE IE6 RR - Yahoo! mail & others - freezes - seems to be the Macromedia Flash player (oh, THERE'S a surprise!) | |
| Owen | 00:00:00 | Fairport,NY | graphics email comes in "botched up" Grandson's games freeze the machine | |
| Ron | 00:00:00 | W. Henrietta, NY | P2 W98 W2K printer - Canon C530 - warning: login currently in progress - please try again later - has to reboot - when power down - Explorer DDE server program not responding | |
| Jim | 00:00:00 | Greece, NY | when open Word attachments from email, can't print them | |
| Steve | 00:00:00 | Geneva, NY | Windows Explorer - File gives New -> Folders, etc. - his doesn't do that | |
| Scott | 00:00:00 | Webster, NY | problem w/ internet service last three weeks - linksys wireless - download speed was 35/6K - upload is "fine" - happened right after the ice storm | |
| Leo | 00:00:00 | Webster, NY | Win98SE msg from MS - update from toolbar - persistently got application error | |
| 2003-04-26 - 15 callers | ||||
| John | 00:00:00 | Rochester, NY | popup messages - how get rid of? | |
| Rich | 00:00:00 | Canandaigua,NY | network at home - 5 computers - Outlook on all 5 computers - how share calendars? | |
| Bob | 00:00:00 | Victor, NY | re: last caller - AnyTime Deluxe - up to 5 users | 4 PC p2p 2 98, 2 W2kPro - QuickBooks lives on 1 Win98 machine | |
| Jackie | 00:00:00 | Virginia, NY | used to be on modem - now online through router -> wireless -> local ISP - dialup window keeps coming up | |
| Gary | 00:00:00 | Geneseo, NY | ME - SONY laptop - IE link used to come up normally, now gets a little rectangular box that he has to change | |
| Mike | 00:00:00 | Batavia, NY | 2 98SE 1 XP Pro - network to RR? also HPLJ1000 w/ print server | |
| Mike | 00:00:00 | Greece, NY | burn a lot of CDs - problem - when play them on certain machines, works on some but not on others | |
| Bill | 00:00:00 | Rochester, NY | email - password - how get rid of that? | tries to open anything - "no disk in drive" - harddisk1/dr3 | |
| Chuck | 00:00:00 | Greece, NY | two strange messages - daughter downloaded game which failed - "unable to download program" at start up - "C:windowssystemvshvpst appears corrupt" | |
| Jim | 00:00:00 | Syracuse, NY | IE getting senile - XP brand new - HP734N - some sites require login - train simulations - used to remember his name/password combos - email also forgets password | suggestion: phone number more often! | request: what's the address? | |
| Wayne | 00:00:00 | Rochester, NY | trying to make slideshow presentation - no problem with that; can add music - one piece works - but can't add a second | |
| Roger | 00:00:00 | Rochester, NY | ViaVoice - suddenly crashes something fierce - MS Word has a script thing that's causing problems, too S2A appname wuiman.exe SZ | |
| Ed | 00:00:00 | cell phone | notebook - Compaq - Win2KPro - brings up WIndows - stops w/ blue screen - errors - freezes | |
| Steve | 00:00:00 | Marion, NY | router - netgear w/ firewall - wife's business - needs VPN - | |
| Charlie | 00:00:00 | Rochester, NY | DQSO - ham operator - audio too low | |
| 2003-04-19 - 11 callers | ||||
| Dave | 00:00:00 | Bloomfield, NY | XP - system restore - had to use it a few weeks ago - worked fine - Win Update lets him download them but not install them | |
| Linda | 00:00:00 | East Rochester, NY | eBay - been using it for years - now, whenever search, search comes up but then right away goes to half.com | |
| Al | 00:00:00 | Rochester, NY | 2 hds - dual boot - | .avi file - emailed to him | |
| Ed | 00:00:00 | Rochester, NY | Sony VAIO - enter & backspace don't work - as was shutting down one day, he pulled the power plug out | |
| Tom | 00:00:00 | Fairport, NY | 2 computers - same room - one running RR - need router - 2-port LinkSys | what about next Win release | |
| Glen | 00:00:00 | LeRoy, NY | Gateway - replaced HD - didn't put OS on it - still gets Win98 bootup screen! | |
| Bonnie | 00:00:00 | Webster, NY | new computer - learning new things! - how burn CDs - WinMedPlyr comes up & freezes | |
| Sue | 00:00:00 | Rochester, NY | not computer literate - loves our show! - Toshiba laptop P4 XP - AOL - 6.0 - every once in a while error: low memory - can't close anything! | |
| Joe | 00:00:00 | Rochester, NY | doesn't back up - exchanging pix - one pic came over as loveletter - ruined all of his pix | |
| Ron | 00:00:00 | Savanna, NY | Dell - 1.5 yrs - want to run MP3s through sound card - through IM | |
| Rich | 00:00:00 | Henrietta, NY | installed burner - came w/ CD Maker - CD-R - been adding pix to - had 28 tracks - last time he added, seems like everything else he'd added has disappeared | |
| 2003-04-12 - 12 callers | ||||
| Justin | 00:00:00 | Rochester, NY | should do SP1a? | AGP card? Dual VGAport card - | |
| Bob | 00:00:00 | W Irondequoit, NY | XP Pro - laptop running FAT32 - good/safe convert to NTFS? | |
| Mike | 00:00:00 | Greece, NY | dual boot XP & Red Hat 7.3 - last night downloaded RH9 - recognized monitor and display went blank | |
| Bob | 00:00:00 | Greece, NY | Dell 4550 - Registry First Aid - "Windows XP Plain & Simple" | |
| Gene | 00:00:00 | Rochester, NY | stopping popups? | virus protection? | |
| Chuck | 00:00:00 | East Rochester, NY | daughter is an artist - where can get CorelDraw 10 | |
| Jim | 00:00:00 | Churchville, NY | Mac G4 laptop 20G - OS9/OS X - wants more space for X - drag everything to another drive, and then reformat & drag everything back? | |
| Victor | 00:00:00 | Irondequoit, NY | "instant access" won't run - what is it? | Adaware - bug log? | |
| Ron | 00:00:00 | Webster, NY | unsolicited email - MSN - something is trying to send out his SS# | |
| Sam | 00:00:00 | Brighton, NY | DSL installed - now no sound | |
| Scott | 00:00:00 | Canandaigua, NY | comment: mailwasher.com - conscienceware | re: Chuck ER - looking for short learning curve graphics program | |
| Cal | 00:00:00 | East Rochester, NY | ECDC - didn't buy | |
| 2003-04-05 - 9 callers | ||||
| Howard | 00:00:00 | Rochester, NY | Dell Inspiron w/ XP - how to go around the login screen - | |
| Chris | 00:00:00 | Chili, NY | Presario - big one - Delta Force - ME | |
| Justin | 00:00:00 | Rochester, NY | "designated computer guy" in his family - new computer - 2 wks old - bought locally - started w/ RR - switched to digital & there are problems - lots of noises | |
| Jeff | 00:00:00 | Canandaigua/Farmington, NY | thanks for info from last week! | |
| Dennis | 00:00:00 | Lancaster,NY | Linksys router works great - can't print - can connect laptop to printer? | |
| Joanne | 00:00:00 | Irondequoit, NY | got power back an hour ago! Dumped Juno - has BlueFrog - pics & sound - gets it one slide at a time - v slow | ARF! | |
| Judy | 00:00:00 | Bloomfield, NY | clean computers once in a while - | |
| Bill | 00:00:00 | East Bethany, NY | Ad Aware - Spyware Nuker came too... | |
| Alan | 00:00:00 | Greece, NY | HP Pav 1520N XP - Win Update "can't verify the update.inf - make sure crypt services running" | |
| 2003-03-29 - 12 callers | ||||
| Jeff | 00:00:00 | Farmington, NY | laptop - XP - on iNet - lot of windows open - system slows down & locks up - reset needed - doesn't happen off the net | |
| Ed | 00:00:00 | Canandaigua, NY | Gateway 1.1G 265M upgrd ME to XP - lost sound - latest drivers didn't work - new sound card didn't work | |
| Jim | 00:00:00 | Walworth, NY | article re: upgrades for Windows - OE6 - can't open attachments | limited memory - has another chip, but won't boot | |
| Shawn | 00:00:00 | Honeoye Falls, NY | voice recog in office - wants to use it in field: dictate & bring it back in | |
| Colleen | 00:00:00 | Perry, NY | Excel 97 wkbk - saved as read-only - can't access it | |
| Doug | 00:00:00 | Rochester, NY | 450 Pent 128M - worked fine for several years - got DSL via USB - bogs down within three hours of turning on | |
| Roger | 00:00:00 | Rochester, NY | re: Colleen | XP Home - can I reinstall ONLY IE? | external HD - better: USB 2 or FireWire? | |
| Dennis | 00:00:00 | Canandaigua, NY | Win98SE - can't defrag - error | |
| Warren | 00:00:00 | Penfield, NY | XP - inet connect - dialog: connection mgr - connect - "long distance calls disabled" |how make Opera my default browser? | |
| John | 00:00:00 | Penfield, NY | Dell PC - 450 - 256M - trying to install HP all-in-one 2200 - starts loading drivers & freezes - USP - W98SE | |
| Bob | 00:00:00 | Fairport, NY | XP Pro - AMD 2000XP - gigabyte mbrd - 512M DDR - when cold, freezes - when warms up is fine | |
| Kevin | 00:00:00 | cell phone | when visit web site, AIM - error msg - IE has to close | OE - | |
| 2003-03-22 - 12 callers | ||||
| Steve | 00:00:00 | Batavia, NY | XP Pro - Nero burning software - first time great - second one burned fine, whole computer shut down at end | |
| Justin | 00:00:00 | Rochester, NY | transcript: XP - where hit ceiling in processor | |
| Mark | 00:00:00 | Irondequoit, NY | new iMac - how burn CDs? | |
| Barb | 00:00:00 | Marilla, NY | updates take too long! | |
| Steve | 00:00:00 | Greece, NY | new CD burner - MP3s - | |
| Frank | 00:00:00 | Rochester, NY | Win2K - had to install Win98 - 512M RAM - too much? | Corp edition of McAfee? | |
| Wes | 00:00:00 | Colesville, NY | XP - Road Runner - | |
| Hugh | 00:00:00 | Webster, NY | old Aptiva - Win95 - NetZero mail - log on - starts getting mail - can't see anything - | |
| Steve | 00:00:00 | Gates, NY | HP Pavilion Laptop - upload MP3 to BBS for bands - done it through RealPlayer - says it's accepted it - when play for review, never retrieves the song | |
| Ron | 00:00:00 | Gates, NY | W98SE - IE 5.5 - new scanner had IE6 on it - IE6 won't run update - can't get VB script | |
| Jim | 00:00:00 | Greece, NY | ThinkPad 23 - W2K - digital projectors - SP3 - | Norton: reinstalled on another computer - LiveUpdate won't work | |
| Paul | 00:00:00 | Gates, NY | XPpro - won't start - "windows did not successfully start" - Registry can't load file hive | |
| 2003-03-15 - 11 callers | ||||
| Jim | 00:00:00 | Rochester, NY | battery - time changes | preview pane | road show | |
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows - went well - USB/Serial Adapter - 256???? | |
| Justin | 00:00:00 | Rochester, NY | show cam! | LCD screens - moody re: card? | |
| Tom | 00:00:00 | Rochester, NY | old 95C computer as host, XP as client - 95 is asking for password - why? | |
| George | 00:00:00 | Rochester, NY | HP XP McAfee - when try to update McAfee, asks for name/password - won't accept it | |
| Donald | 00:00:00 | Warsaw, NY | want to hook 2 computers together - needs networking basics - XP & W98 | |
| Ed | 00:00:00 | Rochester, NY | XP Home | |
| Joyce | 00:00:00 | Spencerport, NY | updating McAfee - sched/scan prop - "unable to determine when bshwin.exe task was launched" - next time at start | what about the Road Show? | |
| Tom | 00:00:00 | Penfield, NY | iMac - had 8.5 has 9.2 - Epson 740 - in Chooser, says printer/modem port not avail - AppleTalk - when go to ATalk, no printer driver! | |
| Tom | 00:00:00 | Brockport, NY | W98 - FrontPage & PowerPoint - XP Home - wants to move FP & PP | |
| Karen | 00:00:00 | Brockport, NY | re: prev caller - got Office for $159 | diff programs: screen pops up re: remember password - won't do it! XP Home | |
| 2003-03-08 - 15 callers | ||||
| Maria | 00:00:00 | Rochester, NY | where is Netscape mail info stored | |
| Jim | 00:00:00 | Rochester, NY | can't clink links | |
| John | 00:00:00 | Rochester, NY | wife'c computer died, replacement also died. Norton says no viruses | |
| Doug | 00:00:00 | Geneva, NY | reformatted installed ME, won't shut down | |
| Frank | 00:00:00 | Rochester, NY | homebuilt computer, Win XP, sometimes gets a blue screen error | |
| Frank | 00:00:00 | Rochester, NY | AOL automaticaly starts on boot | |
| Tom | 00:00:00 | Greece, NY | Ran AdAware 6, removed a newsnet data minor, computer can't get to internet, may have to reinstall | |
| Justin | 00:00:00 | Rochester, NY | upgrading old computer, added new NVidia card and ATI card, each running two monitors | PC100 vs PC133 memory | |
| Jim | 00:00:00 | Rochester, NY | XP Home, NAV2003 won't work together | Epson scanner won't work either | CD Auto play won't | |
| Phil | 00:00:00 | Pittsford, NY | upgrade Win 98 to Win XP, modem can't connect with Access Manager at home. | |
| Brian | 00:00:00 | Fairport, NY | Doesn't like Nero, can use EZ CD Creator? | Two audio ports on motherboard, can't fit CD cable | |
| Joe | 00:00:00 | Rochester, NY | Outlook Express, downloading attachments, freezes | getting a No ISDN error. | |
| Chris | 00:00:00 | Holley, NY | WinME, can't get into Safe Mode | |
| Mush | 00:00:00 | Lima, NY | Which Firewall, McAfee vs. Norton | HP G85 AIO, no OCR | |
| Ed | 00:00:00 | Rochester, NY | Win 98SE, with several windows open, screen goes goofy; menus open and close, buttons click themselves. | |
| 2003-03-01 - 7 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | AGP replacement coming out? | still can't get into the calendar! | |
| Bob | 00:00:00 | Fairport, NY | New system - RR - firewall - virus control - XP - had W98SE - getting popup messenger ads | |
| Jeff | 00:00:00 | Pittsford, NY | trying to print PDF - comes out slowly - was coming out faster - HP LJ5L - W98 - 128M | |
| Mike | 00:00:00 | Geneva, NY | my heroes! - put together 2nd PC Celeron 1.8G - MSI 6318 - "totally tweakable" - AGP slot backwards! | |
| Don | 00:00:00 | Honeoye Falls, NY | IE - reinstall 98SE - MSKB: to reinstall SE & get IE to work - have to uninstall 98 | |
| Lance | 00:00:00 | Brighton, NY | first time on new station - two computers on in-house net - whenever boot up asks for password - just hit return - | program to turn off numlock - Lance wrote one! | |
| Justin | 00:00:00 | Rochester, NY | 98SE - Java has bugs - Netscape 7.0 is supposed to be better | |
| 2003-02-22 - 15 callers | ||||
| Marty | 00:00:00 | Niagra Falls, NY | 1) Win98SE, McAfee 6.0 subscription expired. Renew or Upgrade? 2) MSCONFIG, what needs to be running? | |
| Steve | 00:00:00 | Henrietta, NY | old laptop, Win98SE, external USB hard drive for backup? | |
| Mike | 00:00:00 | Rochester, NY | WinXP, getting Microsoft Updates that won't install. | |
| Bill | 00:00:00 | Fairport, NY | 1.3GHz WinXP, Ad Aware 6 broke Road Runner | |
| Tony | 00:00:00 | Rochester, NY | recently purchased NAV2003, eliminates email attachments. | |
| Bill | 00:00:00 | has several computers in the home, concerned about adult materials poping up. | ||
| Tony | 00:00:00 | Rochester, NY | P4/2.0/WinXP, very slow starting up | |
| David | 00:00:00 | Webster, NY | 1) Win98SE, mouse response slows way down 2) more info on defrag necessitity | |
| George | 00:00:00 | Victor, NY | 1) McAfee 6, upgraded to 7 got fatal error during install, can uninstall 6 now either. 2) WIN2000 automatically booting as adminstrator. | |
| Al | 00:00:00 | Dundee, NY | MS Publisher, FrontPage, how to get web site upload | |
| Dario | 00:00:00 | Rochester, NY | 1) Mac, 10.2, scanned pictures, emailed, receiver can't read files. 2) Software Update, fails to install | |
| Rena | 00:00:00 | Geneva, NY | Gateway, can't read online bank statements,error in ICBMUI.COM | |
| Tom | 00:00:00 | Rochester, NY | Ad Aware, found 25 programs, should he remove them? | |
| Larry | 00:00:00 | Rochester, NY | Road Runner, has to reboot every day reacquire address. | |
| Steve | 00:00:00 | Rochester, NY | How to remove Xuipter | |
| 2003-02-15 - 9 callers | ||||
| Dan | 00:00:00 | Newark, NY | modem not dialing loud enough | |
| Mike | 00:00:00 | Rochester, NY | McAfee found virus, then wouldn't scan again | |
| Dave | 00:00:00 | Henrietta, NY | looking for cryptology program for email | free internet phone program | |
| Shirley | 00:00:00 | Rochester, NY | using Outlook with Yahoo mail, but Norton doesn't scan AOL mail. | |
| Sal | 00:00:00 | Fairport, NY | error installing Click and Design, | |
| John | 00:00:00 | Irondequoit, NY | new Road Runner installed, system freezing a lot | |
| John | 00:00:00 | Irondequoit, NY | which wireless cable router | |
| Stephanie | 00:00:00 | Rochester, NY | visiting from Niragra County; pop up ad installed a sex window, can't delete | |
| Tony | 00:00:00 | Holley, NY | sending email to RIT system, bounced due to virus, but Norton says no viruses | |
| 2003-02-08 - 10 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows - 13th Bryant & Stratton 7-9 PM | Mac: no USB 2.0? | removable drive won't mount anymore | |
| Jim | 00:00:00 | Rochester, NY | updated driver - need to disable Norton? - won't liveupdate Norton anymore??? | |
| Arnold | 00:00:00 | Webster, NY | 28GHD - using 1.8G - set to defrag - Win98SE - | |
| John | 00:00:00 | Webster, NY | and TJ - Easy Creator Patch & How get rid of ElKern virus | |
| Charlie | 00:00:00 | Geneva, NY | dual USB front ports - how check in BIOS that they are being seen? | |
| Vito | 00:00:00 | Chili, NY | Norton Ghost - made boot disk, didn't work | re: defragger | last week: temp Internet files - security can delete | |
| Yaakov | 00:00:00 | leave computer on or turn off? - having argument w/ wife | how long will my computer last? | ||
| Tom | 00:00:00 | Brighton, NY | Turbo-Tax - can't install - "you're almost done!" - "you've run an illegal operation" - "invalid page fault in Kernel32" - "invalid instruction in prd.dll" - "MS VC++ runtime error" & shuts down | |
| Rudy | 00:00:00 | N. Chili, NY | XP on yr-old Compaq - system slowed up, cursor slow, Word started writing all by itself | |
| Anne | 00:00:00 | Farmington, NY | tried to defrag - after 24 hours at 86% & quit - tried to defrag in DOS mode - "need Windows to run program" | |
| 2003-01-25 - 13 callers | ||||
| Lee | 00:00:00 | Henrietta, NY | MGIVideo Wave 4.0 - daughter makes music videos from TV shows - iBook G3 w/ Movie Maker - having trouble moving AVIs over | hook iBook into home Network - Win & Linux | |
| Bill | 00:00:00 | Rochester, NY | purch'd laptop over eBay - got it w/ WinME - has CD from 98 - can I just overwrite it? | |
| Mike | 00:00:00 | Penfield, NY | Mac - runs choppy - PhotoShop takes forever - screensaver very choppy | |
| John | 00:00:00 | Rochester, NY | daughter - boots PC - can hear all the right sounds, but at end of bootup, screen black except for one white word: "Override" | |
| Kurt | 00:00:00 | Pittsford, NY | error writing USBPRN01 - Win98 - | |
| Rob | 00:00:00 | Livonia, NY | AOL - computer slow - | |
| John | 00:00:00 | Ontario, NY | 128 upgrd w/ 256 stick - didn't find 256 - switched positions - now finds 256 but not 128 | |
| Ted | 00:00:00 | Fairport, NY | W98 - freezes during boot - Adaware - Limeshop, Gator, Bonzi, cleaned 'em - File Mangler - uninstalled LimeShop & LimeWire - cleaned Registry - reboots worked - why not do defrag? - after defrag, problem first occurred - W98 screen comes up, bkgrnd pic c | |
| Judy | 00:00:00 | Henrietta,NY | Lee's wife - if upgrade to OS X, will she ruin/need to reinstall programs that are there already? | |
| Steven | 00:00:00 | Shortsville, NY | AMD 1.1 256M recently got new video card & burner 98SE when installed, had a quarantined virus - when try to do anything, PC will lock up | |
| Kevin | 00:00:00 | Brighton, NY | re: Ted from Fairport - what if active Desktop is set to not show icons | |
| Collin | 00:00:00 | Rochester, NY | installed GoZilla - | |
| Marty | 00:00:00 | Niagara Falls, NY | re: Rob from Livonia - settigs -> temp inet files - delete cache | things to do before you get started with your new computer | |
| 2003-01-18 - 10 callers | ||||
| Linda | 00:00:00 | Greece, NY | Thanks! | |
| Linda | 00:00:00 | Rochester, NY | Cannot install McAfee | |
| Don | 00:00:00 | cellphone | Memory -Dell Dimension W98SE - three systems - SDRAM went in fine - father's won't recognize it all | |
| Warren | 00:00:00 | Penfield, NY | d/l from MS - XP updates - in d/l box - do you need to stay online for the full install time? | do you have to sign on as the admin to install this stuff? | |
| Lori | 00:00:00 | Kendall, NY | Micron W95 want to use dialup for Inet - goes smoothly until asks for password & click connect - goes back to password prompt | |
| Sue | 00:00:00 | Hilton, NY | to d/l XP update, they ask to close AV program -should I? | internal search engine seems to give an Internet error message | |
| Mike | 00:00:00 | Batavia, NY | Christmas Computer Question: put together new PC - has choice - video card not supported by 98 - background is PDP-11, etc. - MB will hold 3G - has 512 - AMD XP 1400 | re: poll - they're all untrustworthy | |
| Ed | 00:00:00 | Fairport, NY | Trust & reliability - a grocery store - notebooks on special for $700 2.2G P4 - | |
| John | 00:00:00 | Geneva, NY | tried to send us an email - got an error - WHAM fringe - when turn on PC, EM drowns out the radio | what's an Internet password? | |
| Dave | 00:00:00 | Canandaigua, NY | inherited a non-profit job - 2 PCs networked - need to upgrade - either spend money or switch to Linux | |
| 2003-01-11 - 13 callers | ||||
| Linda | 00:00:00 | Greece, NY | Norton Scan - date doesn't change; today it was changed! | SystemWorks - running the whole thing | |
| Tara | 00:00:00 | Rochester, NY | Thanks! | RealPlayer icons are on half her programs | |
| John | 00:00:00 | Newark, NY | CP/M machines - kids wrote stories - how move to PC? | |
| Victor | 00:00:00 | Irondequoit, NY | STOPzilla is great! | Norton - live updates better or do myself? | ZoneAlarm - REMOVE.EXE - COMMONCLIENT | |
| Shane | 00:00:00 | Northcote, Australia | "best practices" checksheet? | |
| Brian | 00:00:00 | Fairport, NY | XP - "you have 11 days to activate Windows" | 4.12 DIVX - some avis don't play | |
| Larry | 00:00:00 | Irondequoit, NY | 200MHz 4G - Micron - formatted both drives & reloaded - advantage to drive partition? | downloads from KaZaA - better off keeping 98SE or XP? | |
| Steve | 00:00:00 | Lyons, NY | thanks re: drivers for Canon printers | when first start up, get signal in XP that it recognizes new hardware - want to install it? | how get to view files & photos on Web pages? | |
| George | 00:00:00 | Fairport, NY | needed work on PC HD - backed up key harddrive files on CD-RW - replaced HD - when got PC back home, xfered back - all but ONE Excel file came back over - thought it was corrupted during transfer | |
| Fred | 00:00:00 | Webster, NY | W98 - Norton Integrator Error - could not run Frame Class - won't run antivirus | |
| Mike | 00:00:00 | Rochester, NY | Common LISP - won't run well on current computers | |
| Skip | 00:00:00 | Henrietta, NY | filtering problems - WinMed Player - gotta add scripting | son hates firewall | stuff gets blocked he doesn't want blocked | |
| Jack | 00:00:00 | Waterloo, NY | ME - scheduled tasks | |
| 2003-01-04 - 14 callers | ||||
| Dennis | 00:00:00 | Rochester, NY | second CD player - how do I connect both to the sound card? | |
| Bruce | 00:00:00 | Henrietta, NY | 486 - 2 HDs - C drive - when booted, missing OS - but fdisk says it's there! | |
| Steve | 00:00:00 | Henrietta, NY | 2 laptops 98SE & Mac 9.1 - IE 5 on 98 - can I upgrade IE? - RR on both | |
| Paul | 00:00:00 | Canandaigua, NY | printing problem - 98SE HP 722 - parallel - prints only magenta or black - HP 895 that works right on another computer - same result both parallel and USB - updated drivers & same thing | visited links in AOL browser don't show as visited sometimes | |
| Steve | 00:00:00 | Lyons, NY | recently bought XP to replace NT - forgot to check if printer would work - Canon BJC 5100 - won't work on XP | |
| Al | 00:00:00 | Rochester, NY | W2K - how do MSCONFIG? | 384M - says 393 - tried adding 256 - says 524 | |
| Chris | 00:00:00 | Rochester, NY | up from ME to XP - we told him not to d/l SP1 - | |
| Joe | 00:00:00 | Rochester, NY | RR installed - when boot, boots into safe mode every time - W98 | |
| Warren | 00:00:00 | Penfield, NY | HP Athlon 2000 80G HP 100J DVD writer 512M - lost DVD-R/W & CD - both have yellow excl. - Windows cannot start this hardware because this config info in Registry is incomplete or damaged (code 19) - XP & SP1 | |
| Bill | 00:00:00 | Lockport, NY | 2nd HD - 2.5G 2G - works - W98 - if fill C:, does it automatically roll over to D:? | |
| Tom | 00:00:00 | Rochester , NY | W98SE P3 - new tower - xfer'd to P4 XP - unhandled exception | IE - when click on link, get very narrow window at top of PC | |
| Tara | 00:00:00 | Rochester, NY | "Tahra" - electronic Christmas card from aunt - unplugged PC - active desktop needed restore - lots of parasites | |
| Roger | 00:00:00 | Elba, NY | trying to install 2nd HD - computer doesn't recognize it - AMD Athlon - has 20, trying to add 80 | |
| Steve | 00:00:00 | Rochester, NY | Compaq Presario 2256 - W98SE - RR - ZoneAlarm - optical mouse - when on net, computer locks - 6G HD - 64M | |
| 2002-12-28 - 17 callers | ||||
| Bob | 00:00:00 | Rochester, NY | MSN worked; AOL doesn't - what's up? | |
| Jim | 00:00:00 | Rochester, NY | old Win31 PC - defrag error - need disk repair - is it available? | |
| Sal | 00:00:00 | Penfield, NY | Win98 - system freezes for a few secs every once in a while | |
| Roger | 00:00:00 | Rochester, NY | HP LaserJet 4L WinXP Home - how continue printing on same paper rather than eject? | |
| Chris | 00:00:00 | cell phone | ME - bought XP upgrade - old Norton won't run w/ XP - didn't uninstall, but put new version on it - wants to check all the files - after 100,000 files, it disappears | |
| Argyle | 00:00:00 | Rochester, NY | You guys have mentioned that the high speed disk media has some problems or inherent dangers. Media damaging the machines etc. I run a Mac but I don't think it was platform specific. So what are the dangers and what is considered not a high speed dis | |
| Mike | 00:00:00 | Rochester, NY | changed HD - reinstalled Win98 - startup brings to F1 or F2 setup to go into BIOS | |
| Scott | 00:00:00 | Fairport, NY | hit the remap key - the keyboard's not working right - N always prints "O" | |
| John | 00:00:00 | Rochester, NY (email) | Each time I am booting up (started a couple of days ago for no known reason, no S/W changes added or made), Windows 98 says I have a registry error and it will fix it for me and restart. (thanks!) When it reboots, it says it has restored a previous | |
| Joe | 00:00:00 | Rochester, NY | XP - DirectCD - Gigabit mb - Samsung burner - | |
| Daryl | 00:00:00 | Rochester, NY | passwords on OE - used to work automagically for RR & HotMail - now it keeps asking for pwd on both accounts - gets "some error message" - unable to poll for new messages - header download for inbox did not complete - there was a problem logging into yo | |
| Justin | 00:00:00 | Rochester, NY | if putting tower in a box, what's the coldest you can store it at? | XP can run up to 10 monitors | |
| Donald | 00:00:00 | Perry, NY | re: Mike - check the cables & clean the contacts & update the BIOS | |
| Bill | 00:00:00 | Lockport, NY | CD Writer - 48-16-48 | 2G W95 - wanted to xfer some files then reformat 98 | |
| Frank | 00:00:00 | Kent, NY | wants to take laptop in motor home - can get adap for cig lighter? | camp sites have phone modems - which are the free AOL numbers? | |
| Ed | 00:00:00 | Gates, NY | Compaq 1275 - W98 - updated all files - updated Norton - moved icons off the desktop - wouldn't shut down and never has since - | |
| Kevin | 00:00:00 | Geneva, NY | Win98 Chinese - try to put XP over it | |
| 2002-12-21 - 11 callers | ||||
| Tony | 00:00:00 | Holley, NY | ME - WeatherBug - error: no access to make mods - | |
| Al | 00:00:00 | Fairport, NY | Win98 - Norton AV - doesn't update anymore | |
| Jim | 00:00:00 | Springwater, NY | XP - CD Creator 5 Platinum - Roxio has problems with XP??? | |
| Mark | 00:00:00 | Greece, NY | issues with hard drive - created partition table error - had 30G HD - partitioned 23 & 3 - Norton Rescue Disk - manuf' backup repartitioned & crashed - 18G & 8G - more problems - Norton Rescue Disk tried to put the original partition table back how have | |
| Rick | 00:00:00 | Webster, NY | Win98 1st Ed, SP1 CD, fine. Reloaded Windows, but it won't let him, since he's "upgraded" | Roxio CD Creator trial works fine - full v5 Platinum won't run at work on W2K | |
| Rich | 00:00:00 | Rochester, NY | Water was spilled on my laptop computer while sitting on a desk in college. I sent it back to Dell and they said that the fried mother board was not under my limited warranty and would cost one thousand dollars to repair. My laptop was only less than a | |
| Warren | 00:00:00 | Penfield, NY | tooptip time length? | |
| Tom | 00:00:00 | Irondequoit, NY | XP Home - when replace HD, what happens? | screensavers not working? | |
| Terry | 00:00:00 | East Bethany, NY | I'm printing calendars for my store & expect to go through a lot of ink but I've gone through 2 Magentas since Saturday on B&W Photos. I know it uses all the inks for printing, but I just bought this printer 2 weeks ago and the cartridges that came with | |
| Michael | 00:00:00 | Elma, NY | cartridges - chips - if the chip knows when it's empty & latches, can you refill before empty & fake it out? | 233 MHZ PC - Win95 - blue screens every time he prints | |
| Henry | 00:00:00 | Rochester, NY | HP Deskjet 722C - moved w/o removing carts - ink all over inside of printer & leaking out the back | |
| 2002-12-14 - 10 callers | ||||
| Victor | 00:00:00 | Irondequoit, NY | Regclean asking to remove something | upgrade to zone alarm pro? | |
| Dennis | 00:00:00 | Rochester, NY | WIn XP how many copies need to buy for 3 computer? | CD burning, need audio recorder | |
| Ed | 00:00:00 | Gates, NY | win 98 stuck at shut down screen, reboots directly to shut down screen. Compaq restore disc didn't work | |
| Mike | 00:00:00 | Henrietta, NY | Our Issue: goverment involvement in internet. | Microphone just pass through, no recording. | |
| Ken | 00:00:00 | Pittsford, NY | Our Issue: | WinME 320 MB 750 MHz very unstable | still using Win 3.1 has no problems with it! | AVG antivirus not sure it updates | |
| Gary | 00:00:00 | Greece, NY | WinME startup error NAVAP, | |
| Will | 00:00:00 | Rochester, NY | iMac w/ SuperDrive, can't read DVD data discs on other Macs. | |
| Vitto | 00:00:00 | Chili, NY | Privay policies on the internet | defragmentation | swap space location | |
| Jim | 00:00:00 | Pittsford, NY | home built, freezing on internet. Win 98, IE4, upgraded IE5, changed to Netscape, upgraded XP Pro, 256 MB | |
| John | 00:00:00 | Rochester, NY | Win98 SE, AOL, ran Windows Update. now all phone numbers are busy, says TCP not working | |
| 2002-12-07 - 12 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | Mac: simple finder | |
| Steve | 00:00:00 | Henrietta, NY | RR with two laptops - has router w/ firewall - need software firewall? | Win98SE still avail? | |
| Gary | 00:00:00 | wireless mice | ||
| Mike | 00:00:00 | Rochester, NY | after sleep mode, can't get into the Internet - DSL | CD writer missing | |
| Mike | 00:00:00 | Spencerport, NY | links sometimes bring up new pages - IE - | |
| Phil | 00:00:00 | Penfield, NY | local repair guy - gets people who want Windows installed in their native language | |
| Karen | 00:00:00 | Wayland, NY | Packard-Bell desktop 5 yrs old - slow - new machine? | |
| Ed | 00:00:00 | Rochester, NY | OE wont' open certain messages, but these are messages from friends, so they're clearly okay... | |
| Paul | 00:00:00 | Henrietta, NY | Win98 - trying to remove a program from control panel - "RUNDLL32 has perf'd illegal op" | |
| Dave | 00:00:00 | Pennsylvania! | opinions: SpinRite | Eudora | |
| Justin | 00:00:00 | Rochester, NY | FYI - wiped out & reconfig'd HP - had spyware on it! | USB hub - works great - USB optical mouse - RCA - neon, laser - dangerous? | |
| CHris | 00:00:00 | Bristol, NY | Win98 IE - email, browse, etc. all work - when download, then try to install, program seems to want to go to the Internet for some reason | |
| 2002-11-30 - 10 callers | ||||
| Ed | 00:00:00 | Irondequoit | HP Pavilion W98 - when boots, as displays HP logo, pink lines appear on the monitor - when runs Win, vertical lines still there - boot to DOS, text is pink - on another machine, monitor is fine | |
| Mike | 00:00:00 | Fairport, NY | Aptiva - W98 - can't defrag | MSN Messenger - locks up the PC - when restarts, it comes back - how get rid of it? | |
| Jeff | 00:00:00 | Rochester, NY | W98 IE 6 DSL - out of space - corruption - deleted some files... - cloned the disk - can't send email , can't download IE6 | |
| Eli | 00:00:00 | Rochester, NY | "friend" - DSL - moved machine - 300 MHz - Win98 - every time, gets RegEdit window | |
| John | 00:00:00 | Rochester, NY | loaded CDs on W2K - wants to print out list of song titles | |
| Matthew | 00:00:00 | Irondequoit, NY | UofB - English Major - which laptop? | |
| Ron | 00:00:00 | cell phone | MSCONFIG - startups - file types | |
| Richard | 00:00:00 | Livonia, NY | Dell laptop - USB- Deskjet & Laserjet - all off parallel | |
| Carol | 00:00:00 | Rochester, NY | prepaid Internet card from AT&T - $20 for 20 hours - listed 716, not 585 | |
| Bob | 00:00:00 | Williamsville, NY | BIOS does not have choice for shutting off numlock - | |
| 2002-11-23 - 8 callers | ||||
| Justin | 00:00:00 | Pittsford, NY | W98SE - trying to free up IRQs - in BIOS, only found I/O config - set all to auto - PCI config had nothing | |
| Jake | 00:00:00 | Albion, NY | W98SE - ZoomText - preview is perfect - when save, changes everything around! | |
| George | 00:00:00 | Webster, NY | Win98 - should go to SE - purchase? | |
| Larry | 00:00:00 | Pittsford, NY | from last week - Win98 - reinstalled twice - can't get into IE or OE - MSIMN illegal op | |
| Ron | 00:00:00 | Rochester, NY | Win98SE - not on Inet - defrag - 10% & restarts | |
| Steve | 00:00:00 | Greece, NY | reading Nick's article in D&C re: upgrade 98 to SE - | what's the concept behind backing up? | |
| Tina | 00:00:00 | Rochester, NY | daughter's PC is Win2000 - pswd prot, forgot password - changed BIOS to change to boot from CD - how get back to BIOS? | |
| Dean | 00:00:00 | Fairport, NY | re: Dave needs an EGA card for a client - cleaning basement - found 286 in corner - has EGA card | Win2K - 400 MHz AMD - about a month ago, using IE, all grfx come up as rectangular boxes with X | |
| 2002-11-16 - 19 callers | ||||
| Jerry | 00:00:00 | Penn-Yan, NY | can't open pictures from the Web | what about Outlook Express? | |
| Jim | 00:00:00 | Springwater, NY | W98SE - boot problem - locks when loading systray MSGSRV32.EXE | email scrolling through messages - Mozilla | |
| Mike | 00:00:00 | Rochester, NY | WinXP firewall - how do you shut that off? | |
| Gary | 00:00:00 | Greece, NY | daughter's CD-ROM drive - works ok except for autorun - IBM P3 500 W98SE - loading game & tutorial programs - loading fine, and autorun working - at some point, autorun wasn't working anymore | |
| Roger | 00:00:00 | Rochester, NY | MS Office Document Imaging | |
| Matthew | 00:00:00 | Rochester, NY | how block spam from Korea | |
| George | 00:00:00 | Fairport, NY | WinME - Norton AV & Inet Security destablized his hard drive | |
| Steve | 00:00:00 | Brockport, NY | OE - when try to send email, won't send - FrontierNet - Lycos - can't send | |
| Ron | 00:00:00 | cell phone | AOL - email filing cabinet large - wants to save on CD | |
| Larry | 00:00:00 | Pittsford, NY | Dell 98SE - toolbar but nothing else - click on start nothing happens - if reset, works fine - | |
| Jeff | 00:00:00 | Bergen, NY | OE - when someone sends attachment, we get message that OE won't permit it | |
| Shann | 00:00:00 | Dansville, NY | leave PC on or off? | |
| Sal | 00:00:00 | Fairport, NY | Mac - on Inet for 1/2 hour, gets message if wants to stay on or not | |
| Brian | 00:00:00 | Rochester, NY | If want to see prev viewed links in Netscape, they're the same color | IE - if go to site w/ password, it doesn't ask for it, just says it's bad | |
| Brian | 00:00:00 | Rochester, NY | sluggish W98 2G free - son downloaded KaZaA | |
| Lanay | 00:00:00 | Greece, NY | re: Jeff - Tools -> Options -> Security - uncheck the box "do not allow attachments | scanned picture - when scanning, doesn't know if pic looks the way she intends it to | |
| Gordon | 00:00:00 | Rochester, NY | Compaq 233 W98SE - 20G - BIOS doesn't get it - WD EZBIOS - PowerQuest DriveImage 3 | if take ATA 66 & put it on ATA 100, will it be slower? | |
| Tony | 00:00:00 | Holley, NY | when try to send jpeg via email to AOL, they don't get it | |
| Martha | 00:00:00 | Warsaw, NY | XP - dialup - attachment takes two hours to get through | |
| 2002-11-09 - 15 callers | ||||
| Gary | 00:00:00 | Greece, NY | Opera - none of the links work - Javascript error | |
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows | |
| Brian | 00:00:00 | Irondequoit, NY | when play CD, it hangs for a couple of minutes, and then plays just fine | |
| Lee | 00:00:00 | Henrietta, NY | Linux RedHat 7.3 AMD K6 350 - 33 MHz system bus speed | Netscape always dies on startup because of lock file | |
| Bill | 00:00:00 | Rochester, NY | RR - hub - 2 IP addresses - wireless - | delete cookies? | XP SP 1 crashed his machine | recommend virus scanning | |
| Chip | 00:00:00 | Charlotte, NY | listening in car - AOL - someone trying to get into our bank site - msg popped up that said something about the bank - | |
| Victor | 00:00:00 | Irondequoit, NY | free version of ZA? Internet zone security & trusted zone security - | |
| Steve | 00:00:00 | Greece, NY | thinking about new printer - USB? - both already occupied | |
| Joe | 00:00:00 | Buffalo, NY | Re: Lee in Henr - 33 MHz bus - change in LILO | what do you think of RH8? | |
| Steve | 00:00:00 | Rochester, NY | video cards - P450 - 2x & 4x AGP - will the card work? | |
| Phil | 00:00:00 | Buffalo, NY | Mac iBook w/ Jaguar 384M - more RAM? | |
| Pat | 00:00:00 | cell phone | iMac X.2 Jaguar IE 5.2 - when download, get nothing - has to hold down control key before it'll do anything - on .MAC - gets chars across screen during download | |
| King | 00:00:00 | Rochester, NY | Mac Quicksilver - Jaguar - when it goes to sleep, when wakes it up, screen has green lines all over it | |
| Andy | 00:00:00 | Fairport, NY | Mac Powerbook G3 - when try to d/l sound or video - associates w/ QuickTime - needs Real or WMP | |
| Sam | 00:00:00 | Rochester, NY | 2nd drive for backup - sound card - | |
| 2002-11-02 - 16 callers | ||||
| Ed | 00:00:00 | Scottsville, NY | blue screen - W2KPro mode exception not handled - AMD K2 256M | |
| Dave | 00:00:00 | Canandaigua, NY | SP1 on CD? | SUSE | |
| Tim | 00:00:00 | Webster, NY | xfer data one PC to another - how best to do that? XP Pro & Mac OS 9 | external Mac HD - use w/ PC? | |
| Rich | 00:00:00 | Canandaigua, NY | DSL - 1200 MHz AMD 512 W98 | 3 kids on Internet | |
| Keith | 00:00:00 | Car Phone | wants to build own PC - how much more expensive than buying finished machine? | |
| Al | 00:00:00 | Greece, NY | how stop popups? | |
| Brian | 00:00:00 | Fairport, NY | W98 music CD - screen pops up - cannot find program.exe | |
| Sal | 00:00:00 | Fairport, NY | 2 Macs - 10.1 & Jaguar - used to hook them up using one as a target drive - now that has Jaguar, can't do it | |
| Jim | 00:00:00 | Greece, NY | gets high-pitched noise from tower | 512M - W98 | |
| Kevin | 00:00:00 | Rochester, NY | RR home network - | |
| Richard | 00:00:00 | Rochester, NY | re: Rich - Canandaigua: keystroke recorders - Web site recorders - freewhack from hackerwhacker | |
| Morris | 00:00:00 | Canandaigua, NY | XP - new - 512M - problem when use standby - goes off but won't come on | XP Home | |
| John | 00:00:00 | Henrietta, NY | defragging & cleaning up - deleted sound icon in Sys Tray - 2K & 98 - | |
| Warren | 00:00:00 | Penfield, NY | W98 - McAfee froze - Ctrl-Al-Del didn't happen - shut it off - blank screen came up - recovery disk - safe mode only - removed McAfee - checked for Klez - Stinger - nothing found - McAfee - Wizard Interrupted | |
| Nick | 00:00:00 | Brighton, NY | school - W98 in labs - | |
| Bill | 00:00:00 | Lewiston, NY | net access - W2K for home - | |
| 2002-10-26 - 19 callers | ||||
| Mike | 00:00:00 | Manchester, NY | old HD burned out - more performance w/ 7200? | if not running firewall, how much risk? | |
| A.J. | 00:00:00 | Rochester, NY | XP - MS PictureIt! - when try to send newsletter, most can't read it or open it | |
| Dave | 00:00:00 | Irondequoit, NY | HP Pavilion ; fast Athlon - Internet graphics loading at same speed on both | |
| Tom | 00:00:00 | Rochester, NY | 16-bit MS DOS upgraded to 32 bit - virus 32sircam.exe | |
| Bob | 00:00:00 | Fairport, NY | 98SE - downloading Word or Excel files - when open & scroll - get fatal errors - if save & reopen, they don't work at all - esp if has graphics or form | backweb | |
| Kevin | 00:00:00 | Skaneatlas, NY | cable - router - several machines - wants to share printers | Norton on XP works fine - on Laptop w/ 98SE doesn't work | |
| Rex | 00:00:00 | Geneseo, NY | ME 1G P3 - reboots 4 times in a row before it runs | |
| Liz | 00:00:00 | Lima, NY | W32Insane.Dam - how get rid of? | |
| Mike | 00:00:00 | Rochester, NY | couple of Internet Providers - trying to increase speed | |
| Vito | 00:00:00 | Chili, NY | start Dell Dimension - PC appears to start; when button released & it turns off - | |
| Donald | 00:00:00 | Perry, NY | ASUS board - 128-2100 traded for 256-2100 | re: Vito - he thinks it's a power supply problem | |
| Rich | 00:00:00 | Penfield, NY | laptop modem via cell phone - does this work? | |
| Judy | 00:00:00 | Henrietta, NY | Win2K Server - shut down the other day - now when boot, loads Win, then blue screens | |
| Kevin | 00:00:00 | Farmington, NY | Dell P2 D33 - if sleeps, tend to lose time - if shut off, time goes back to correct | |
| Bill | 00:00:00 | Palmyra, NY | re: Rick - USB phone cable available | |
| Lance | 00:00:00 | Ogden, NY | 802.11b - Sieman's router - tries to set up printer & it freezes after asking him if he's got a different printer | has RR, has several PCs - Gateway works at work, but when comes home, doesn't work | |
| Sherwin | 00:00:00 | Webster, NY | IBM laptop - after shutdown, screen will flicker on and off | |
| Larry | 00:00:00 | Victor, NY | built own PC - DVD & CDRW - both work, no audio except through Demo Disks | |
| John | 00:00:00 | Wayland, NY | eMachine - XP - AdAware - rundll | |
| 2002-10-19 - 17 callers | ||||
| Bill | 00:00:00 | Rochester, NY | Anti-virus site - Grisoft.com | |
| Nick | 00:00:00 | Pittsford, NY | Mac 9.1 Palm 3.5 - HotSync not working | if I wanted to bring it to a store, would a store that sells Macs or Palms better? | |
| Kener | 00:00:00 | Pittsford, NY | where on Net can I find something to help ID chips, also where find MBytes for RAM chips? | |
| Mario | 00:00:00 | Chili, NY | SONY VAIO 12G HD - has 40G - how xfer old to new? | |
| Dan | 00:00:00 | Rochester, NY | Mac - recently, when boot, after about 5 mins, mouse pointer becomes erratic, tracks slower | |
| Rick | 00:00:00 | Rochester, NY | 5.25" floppy -> 3.5" floppy | |
| Scott | 00:00:00 | Rochester, NY | Laptop - extended warranties good? | |
| Ronnie | 00:00:00 | Victor, NY | WinXP freezes up 512M DSL - Norton - up to date - 11 months old PC - | |
| Jerry | 00:00:00 | Victor, NY | wants to go from Mac to PC - can get help xfering data? | |
| Bob | 00:00:00 | Irondequoit, NY | W95 IE5.5 when exit, gets illegal operation - page fault OLE32.DLL | |
| Will | 00:00:00 | Fairport, NY | PC Clone - 3 yrs old W98 - Norton SystemWorks - if put music CD in player, it brings up AOL!!! If put in Kodak pic CD, it's OK. | |
| Brad | 00:00:00 | Brighton, NY | multimedia encyclopedia - when d/l MPGs, saved as Win Media - now saves as QTime | |
| Ron | 00:00:00 | Canandaigua, NY | ZA Pro - 15 days - ever since, gets window that pops up with every Web page : NS_ACTUALOPEN is undefined | |
| Alexei | 00:00:00 | Rochester, NY | re: AOL coming off - autoplay looking for CDDB Info? | |
| Tom | 00:00:00 | Naples, NY | bought used computer - log with their name in it | |
| Joe | 00:00:00 | Hammondsport, NY | IE - any way to go to new info on a new page? | |
| Pam | 00:00:00 | Farmington, NY | educ CD - new HP - writer, etc. XP cannot get stupid CD to open - manual in Malaysian | |
| 2002-10-12 - 12 callers | ||||
| Carol | 00:00:00 | Rochester, NY | how get avatar up | |
| Roger | 00:00:00 | Rochester, NY | double-click any normal file - all gets is search - XP | |
| Liz | 00:00:00 | Irondequoit, NY | virus IE got extremely slow - went to our site to check AdAware & ZoneAlarm McAfee won't update | |
| Mike | 00:00:00 | Rochester, NY | W95 - trying to play FreeCell - | |
| Eric | 00:00:00 | car phone | 3.5 yr old Dell 600ish W98 to W2KPro - DVD won't work - has 13G - go to XP or partition drive? | |
| Jimmy | 00:00:00 | Rochester, NY | HP WinME upgrd to XP - partition to go to W98SE | |
| Jeff | 00:00:00 | car phone | comm error w/ printer HP 722C through scanner on parallel connection - lost commo w/ printer | |
| Betsy | 00:00:00 | car phone | passing through the area and picked up our show HP4100C scanner W98 UPGRADE - since then, scanner won't work | |
| Gary | 00:00:00 | Greece, NY | can you upgrade from W95 to W98SE? | |
| Frank | 00:00:00 | Fairport, NY | W98SE - trouble opening jpgs - get red X - AOL can see them | |
| Brad | 00:00:00 | Fillmore, NY | W2K computer also W98 computer - trying to network them - | |
| John | 00:00:00 | Geneva, NY | new PC on RR - mouse won't work - | |
| 2002-10-05 - 10 callers | ||||
| Dan | 00:00:00 | Webster, NY | Toshiba Satellite - upgrd to Win98SE - IE can't get to Internet anymore | |
| Sal | 00:00:00 | Penfield, NY | P4 started to get sick a few months ago - started to lock up; came back after about 60 secs - now IE & screensaver do same W98 | |
| Shawn | 00:00:00 | Webster, NY | Lexmark - when prints: all, as laid out, sidebars - all three are grayed out - Internet Explorer 6.0 | |
| Jay | 00:00:00 | Greece, NY | 1G 256M 30G laptop - locks up - 98SE or XP - still does it | |
| Bill | 00:00:00 | Canandaigua, NY | ME - can't change the time through Windows | 2 copies of Office in the menu | |
| Dan | 00:00:00 | Pittsford, NY | G4 8.6 - got Apple CD in mail - 9.2.1 - did driver upgrades - takes a long time to shut machine down (not always) | |
| Bruce | 00:00:00 | Henrietta, NY | re: Road Show | |
| Steve | 00:00:00 | Rochester, NY | Firewall? | |
| Bill | 00:00:00 | Greece, NY | 2 PCs XP SP1 Norton - updated - one one, last few attachments which are Word files "OE removed access to the following unsafe attachments in your mail" | |
| Dave | 00:00:00 | Rochester, NY | use PC at work - email, word, excel, plc programming - never had one at home - wants home PC - net access, basic things - what, where? | |
| 2002-09-28 - 13 callers | ||||
| Quinn | 00:00:00 | Rochester, NY | network switch compatible with Win95? | |
| Gerry | 00:00:00 | Rochester, NY | older used computer - locks up when try to open something or run an app or save, copy, etc. - W95 - | |
| Tony | 00:00:00 | Canadaigua, NY | warnings: FP extensions on Linux also vulnerable | deleting KaZaA | |
| Steve | 00:00:00 | Penfield, NY | used G3 tower - put 2 HDs in - 1 SCSI 1 IDE - had sys disk from iMac - won't boot | |
| Tom | 00:00:00 | Lima, NY | Dell Latitude 433 MHz laptop - MIDI files can't play | |
| Paul | 00:00:00 | Rochester, NY | Dell running XP Home - certain college Web site it can't get to | |
| Warren | 00:00:00 | Penfield, NY | last week called about making boot disk - went to BootDisk.com - doesn't know how to create a boot.ini file | |
| Warren | 00:00:00 | Honeoye Falls, NY | new laptop W2K - old laptop had W93SE - Office 97 won't install | |
| Joe | 00:00:00 | Rochester, NY | XP IE - when open two browsers, go to bookmarks, prev browser windows gets the page | ASUS A7N vs GigaByte | |
| Ken | 00:00:00 | Rochester, NY | FrontPage 2000 - trying to upload files - get security errors | |
| Bill | 00:00:00 | Rochester, NY | auto update - XP - system starting again - program loaded wrong - can't start in safe mode, can't start in normal mode | |
| Rob | 00:00:00 | Greece, NY | W98 - how much RAM to run broadband? | |
| Pat | 00:00:00 | Rochester, NY | Canon 486 Win95 AOL - close down, trying to download 321-A UTF - couldn't be downloaded | |
| 2002-09-21 - 16 callers | ||||
| Daniel | 00:00:00 | Rochester, NY | a .Mac subscriber - G4 867MHz 2 7200 RPM 60G HDs 66 MHz ATA 1.5G RAM - iMovie playback after 3-4 mins - error - "prob w/ drive speed" - knows not fragmented - running Jaguar | |
| Andy | 00:00:00 | Rochester, NY | VPN - RR for net connection - LinkSys VPN routers - IP dropping every once in a while between router & modem | |
| Carol | 00:00:00 | Rochester, NY | when turn on or reboot - netscape comes up - Netscape 7.0 | |
| Warren | 00:00:00 | Penfield, Ny | HP PC XP - how do email double-click - no preview pane in Outlook | how create boot disk | |
| Rich | 00:00:00 | Rochester, NY | NAV 2002 - OE - junk mail w/ viruses - NAV can't clean it & quarantines it | |
| Ray | 00:00:00 | Caledonia, NY | printing problem - when set up so many pages to print, prints first page, maybe half, then spits out 10 blank sheets if asked for 10 copies - WinME | still has program to remove ME - HP 1120C printer - | |
| Joyce | 00:00:00 | Spencerport, NY | upgrade - backup first? | 95 to 2000 or XP? | Safe Mode - what is it good for? | try to upgrade McAfee - "last upgrade unknown" | |
| Erick | 00:00:00 | Mendon NY | Dell laptop XP - critical updates - SP1 - OE - can't switch identities | |
| Pat | 00:00:00 | Ontario, NY | old Mac Performa 630 CD - | |
| Kim | 00:00:00 | Honeoye, NY | Main: WinME - AOL 7.0 - after autoupdate on AOL, can't get to Internet through AOL | |
| Jim | 00:00:00 | Manchester, NY | fix for Rich | where are screensavers? | |
| Gary | 00:00:00 | Rochester, NY | switched ME to XP - uses CD-R DirectCD doesn't work - | |
| Pete | 00:00:00 | Honeoye Falls, NY | Win XP & 98 - Office 97 OLEMSG.DLL unable to register | |
| Rob | 00:00:00 | Henrietta, NY | EZ CD Creator - dual boot - Win2K & Linux - SCSI - started copying CD - | |
| Donald | 00:00:00 | Perry, NY | solution for DirectCD | |
| John | 00:00:00 | Rochester, NY | XP - when boot, starts certain programs - how stop? | |
| 2002-09-14 - 13 callers | ||||
| Jim | 00:00:00 | Rochester, NY | Netscape 7 - Road Runner - keeps losing mailboxes - once a week | |
| Bob | 00:00:00 | Bellville, Ontario, CA | TV tuner - when open it, it freezes the system - WinXP - ATI TV Wonder Radion - | |
| Bob | 00:00:00 | Rochester, NY | W98 business PC - antivirus & defrag - | |
| Dan | 00:00:00 | Rochester, NY | WinME - reformat to put back W98 - | |
| Jim | 00:00:00 | Greece, NY | screensaver - after a few mins, screen goes black & has to reboot | |
| Stu | 00:00:00 | Rochester, NY | XP - moved much stuff over to D: - gets a really long pause & errors when starts stuff up | |
| Jim | 00:00:00 | Rochester, NY | bought APC - now PC won't start when plugged into the UPS, but WILL work when plugged into the wall! | email | |
| Brian | 00:00:00 | Rochester, NY | re: Bob from Bellville - don't run the ATI scheduler and the Windows scheduler simultaneously | some games don't like the TV cards - DirectX can get messed up by them | |
| Kevin | 00:00:00 | Brighton, NY | Promise ATA RAID controller - worked on old machine, won't work on new | |
| Nick | 00:00:00 | Chili, NY | Gateway - Win2K Pro - Norton AV 2002 - sort of okay - couldn't remove a specific virus - removed NAV, but tried to go back to NAV2K, | |
| Joe | 00:00:00 | Buffalo, NY | Word flaw - is OpenOffice vulnerable? | OS X come with X Server? | |
| Loretta | 00:00:00 | Hemlock, NY | New install Win2K - vol control in task bar - left-click or vol control - main vol control - when she moves it higher, it moves itself back down! | |
| Dan | 00:00:00 | Perinton, NY | teaches in inner city - how get RR connection down to his labs | |
| 2002-09-07 - 15 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | WDW - Bryan & Stratton - Cohoes/Frontier on Jefferson - | |
| Bill | 00:00:00 | Rochester, NY | IE 6 - d/l'd Mozilla & Opera - certain Web sites - can't get vid/sound | |
| Barbara | 00:00:00 | Albion, NY | Dell, ME | Macromedia Flash, Music Maker, Internet Washer | Packard Bell monitor - Canon printer down in Florida | |
| Gary | 00:00:00 | Greece, NY | How get PC to turn on at a specific time? | split browser screen? | |
| John | 00:00:00 | Rochester, NY | Toshiba Laptop 5105 - battery only 1.5 hrs - flat batteries under OK? | WiFi? | |
| Mike | 00:00:00 | Chili, NY | boot up - blue screen - fatal exception - boots okay in safe mode - W98se | |
| Jack | 00:00:00 | Pittsford, NY | W98 IE or MSMoney - often gets "out of disk space" error | |
| Steve | 00:00:00 | Rochester, NY | ZoneAlarm - RunDLL32.exe - | XP Svc Pack 1 - ????? | |
| Barry | 00:00:00 | Pittsford, NY | needs spamkiller - McAfee? | |
| Mike | 00:00:00 | Spencerport, NY | W98SE - at end of boot - scandisk ran - now at end of boot, untitled Paint comes up. | scanner - DeskJet register reminder | |
| Bob | 00:00:00 | Pittsford, NY | comment re: spam -> ChoiceMail - no filters - maintains a white list & blacklist - DigiPortal.com | |
| Bob | 00:00:00 | Pittsford, NY | MailWasher.net - another spam killer - | RCSI - also at Bryant & Stratton | |
| Judy | 00:00:00 | Irondequoit, NY | What do we think of XP? | |
| Ron | 00:00:00 | Greece, NY | iMac - memory - 128M SIMM via Apple store - took out 64 - can put it back in? | |
| David | 00:00:00 | Shortsville, NY | W98SE - 13G HD added 80G HD - partitioned - wants to install HP on that HD | updated RAM from 96 to 256 | |
| 2002-08-31 - 15 callers | ||||
| Bill | 00:00:00 | Greece, NY | "cannot read from this device" - | |
| Judy | 00:00:00 | Hilton, NY | WinSE -> XP how? compatible? wipe or overwrite? | |
| Christopher | 00:00:00 | Rochester, NY | how copy cassettes to CD? | |
| Jake | 00:00:00 | Albion, NY | 98 SE - update AV regularly - startup menu - reg error - command prompt only, but it won't go there! | |
| Charlie | 00:00:00 | Henrietta, NY | laptop - RR - plug in enet - takes long time to start up - certain apps won't start w/ enet plugged in (e.g. MathCAD) - Win2K | |
| Jim | 00:00:00 | Manchester, NY | email - don't send attachments - set up to delete 'em | |
| Paul | 00:00:00 | Dansville, NY | XP on HP - defrag, scandisk - waiting to restart - not restarting over an hour and a half! | |
| Zack | 00:00:00 | Brighton, NY | net security - DSL & firewall | XP - indexing function | |
| Brian | 00:00:00 | Rochester, NY | Yahoo IM - says he's behind a firewall or proxy server | |
| Jim | 00:00:00 | Penfield, NY | W98 - McAfee - found mix-something virus - "files32.vxd" can't be found - | |
| Jim | 00:00:00 | Irondequoit, NY | what's the value of all these certifications | |
| Jennifer | 00:00:00 | Holley, NY | deleted email folder from OE - 4.9M | saved some emails in RTF - they come up with all boxes and squares | |
| Bob | 00:00:00 | cell phone | XP for business 3-4 machines - keep getting kicked out of Word on one machine | |
| Ron | 00:00:00 | Greece, NY | new all-in-one printer/fax/scanner - trying to install on iMac OS 9.0.4 - Lexmark X75 | |
| Carolyn | 00:00:00 | Penfield, NY | OE 5 - spell checker - 2nd hand laptop - prev user had Word 2000 - prompts to install Word 2000 - installed Word 97 | |
| 2002-08-24 - 13 callers | ||||
| Art | 00:00:00 | Brighton, NY | daughter: how load CD ROM drivers into high memory - using Win98SE | |
| Linda | 00:00:00 | Greece, NY | LakerFan - always gets Window Installer msg when starts PC - | |
| Victor | 00:00:00 | Rochester, NY | Disk Cleanup - automatically when start or stop? | |
| Hans | 00:00:00 | Dansville, NY | when shutdown/restart, started normally except for 1 error - screen, wallpaper, and icons disappeared - still avail via START button - but all files have disappeared - W2KPro - error: spoolsv.exe has generated error | |
| Frank | 00:00:00 | Rochester, NY | High temps - lots of blue screens - took back off case & blue screens disappeared | |
| Drew | 00:00:00 | Rochester, NY | ME - system restore problems - unable to create restore point - please restart & try again - went to MSKB - | |
| Bill | 00:00:00 | Rochester, NY | RR - bought a hub - 2 computers - LinkSys wireless access router | |
| Richard | 00:00:00 | Fairport, NY | W98 - added 128M - single beep about every 1/2 second | |
| David | 00:00:00 | Pennsylvania! | Linux - went from WebTV to Red Hat! Went to SUSE 7.3 - S3 video doesn't work | Win - IE 5.5 & 95 OSR1 | |
| Mike | 00:00:00 | Spencerport, NY | ZoneAlarm? Gator? | |
| Dick | 00:00:00 | Pittsford, NY | Pavilion 8560C - recovery disk - locked up - restart - won't recognize anything | |
| Justin | 00:00:00 | Rochester, NY | XP - firewall | spyware - | |
| Dave | 00:00:00 | Ontario, NY | Daughter - Dell - college - out of memory - | |
| 2002-08-17 - 16 callers | ||||
| Carol | 00:00:00 | Webster, NY | Internet explorer and outlook. 2-MS Word can't paste into it. 3-Printing out of MS word. | |
| Scotty | 00:00:00 | Cananigua, NY | Scandisk on a Compaq | |
| mary | 00:00:00 | Huron, NY | Inertnet service provider. 2-On-line banking. 3-can't get to retirement account. | |
| Dave | 00:00:00 | Greece, NY | Reinstall system to Windows 2000 and locks up. | |
| jack | 00:00:00 | Waterloo, NY | Getting script errors on internet explorer. | |
| Tom | 00:00:00 | Naples, NY | Can't get into Rnews chat. | |
| Charlie | 00:00:00 | Rochester, NY | Acobat reader error. | |
| Ed | 00:00:00 | Irondequoit, NY | Game stop working pn PC. | |
| Dan | 00:00:00 | Rochester, NY | 3-Q's can't remember, pc crash. | |
| Herbert | 00:00:00 | Irondequoit, NY | Changing area code to 585 in MS WORKS. | |
| Linda | 00:00:00 | Rochester, NY | Has Mac and lost Admin password. | |
| Dan | 00:00:00 | Webster, NY | Started up pc and can't see CD-rom drives. | |
| Chris | 00:00:00 | Rochester, NY | has laptop and it dosen't always see the modem. | |
| Lanay | 00:00:00 | Greece, NY | Quite power supply for a ATX box. | |
| Samuel | 00:00:00 | Penfield, NY | Win 98 takes a long time to boot. | |
| Kevin | 00:00:00 | Fairport, NY | New video card and got new drivers, now has a boot problem. | |
| 2002-08-10 - 19 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | dual boot Win95 and Win98. | |
| Linda | 00:00:00 | Greece, NY | Has 17" Flat panel monitor and need new video. | |
| Betsy | 00:00:00 | Brighton, NY | can't open Word in office 2000. Has no anti-virus program. | |
| Dave | 00:00:00 | Rochester, NY | online firm will backup his data over the internet. 2 - Internet explorer vs netscape. | |
| Paul | 00:00:00 | Rochester, NY | Having trouble burning cd's. | |
| Ben | 00:00:00 | Cell | k6-2 500 64mg ram with 95 and can't do USB. | |
| Jim | 00:00:00 | Cell | Has new HD in PC and booting Porblem. | |
| Marty | 00:00:00 | Rochester, NY | Windows XP and outlook express. Has KLEZ virus. | |
| Donald | 00:00:00 | Perry, NY | Answer to burner ?, lower burn speed. | |
| Joe | 00:00:00 | Buffalo, NY | Answer to burner? clean tmp and defrag. | |
| Dennis | 00:00:00 | Victor, NY | In MS WORD, IT'S changes letters to cap. | |
| Vito | 00:00:00 | Chili, NY | has been getting by virses. Software has been getting, but runs a test virus to make sure virus program is working. | |
| Tom | 00:00:00 | Geneva, NY | MS works at home MS Word at work and can't open file at work. | |
| Dan | 00:00:00 | Rochester, NY | Had Klez virses. Windows XP and runs IE6.2.Some pages don't show up. | |
| Joyce | 00:00:00 | Spencerport, NY | Pop-up's of pron sites and want's to get rid of them. | |
| Mike | 00:00:00 | Gates, NY | what anti-virus program to use. 2- what firewall to use. | |
| Kevin | 00:00:00 | Fairport, NY | Virus was sent by wife and she doesn't have a address book. | |
| Don | 00:00:00 | Rochester, NY | Has waves in Monitor | |
| Mark | 00:00:00 | Penfield, NY | getting Fatal exception error. | |
| 2002-08-03 - 18 callers | ||||
| Bob | 00:00:00 | Mumford, NY | computer slowing up - ran maintenance wizard - took 2 hrs - defragging for 2 hours | |
| Terry | 00:00:00 | Rochester, NY | Win95 fdisk - deleted partitions to go back to one - didn't max the space | |
| John | 00:00:00 | Penfield, NY | new PC - locks up almost immediately - can't get CD open | |
| Randy | 00:00:00 | Livonia, NY | trying to load Norton Internet Security on 98 - runtime error - install continues, but doesn't work right | |
| David | 00:00:00 | Fairport, NY | packet writing software - W2K Athlon - EZ CD Creator 4 -> 4 Platinum killed 2K -> new | |
| Chuck | 00:00:00 | Webster, NY | spam - | |
| David | 00:00:00 | Albion, NY | lightning - how move data from old drive to new? | |
| Joe | 00:00:00 | Buffalo, NY | W2K - sfc - | |
| Don | 00:00:00 | New Hampshire! | small network - W2K server - wireless laptops - can those switch to Macs? | |
| Bob | 00:00:00 | Fairport, NY | sfc - not in XP, but you can still run it with the disk - start run sfc /scannow | |
| Chuck | 00:00:00 | Fairport, NY | MSBB - performed illegal op | |
| Bill | 00:00:00 | Rochester, NY | can't get on net - how download all the fixes? | |
| Glen | 00:00:00 | East Rochester, NY | replace mbrd - XP Pro - things have been locking up - profile screen okay - sometimes loads up okay - | |
| Dick | 00:00:00 | Webster, NY | Compaq laptop had McAfee - how remove? - not in Add/Remove Programs | |
| Ron | 00:00:00 | Rochester, NY | where's Dave's shop? | W98SE calendar creator 8.0 - win cannot upgrade system - | can't get rid of the password | |
| Bob | 00:00:00 | Hilton, NY | Titanium Yamaha CD Burner - stopped working - won't recognize | |
| Bill | 00:00:00 | Canandaigua, NY | MSN - Internet Access Screen - one that doesn't work, & one that does - how delete the one that doesn't | once in MSN - Favorites - | |
| Bob | 00:00:00 | Webster, NY | W98, Norton System Tools - Recycle Folder - NProtect - | |
| 2002-07-27 - 16 callers | ||||
| Justin | 00:00:00 | New York, NY | did windows xp updates and is getting attack a lot on the firewall. | |
| Jan | 00:00:00 | North Chili, NY | Has a router and the whole family can't get on road runner. System is crashing and having problems. | |
| Jan | 00:00:00 | North Chili, NY | has trouble getting on the router w/RR. System is flacky and needs someone to check the sytem out. | |
| Steve | 00:00:00 | Fairport, NY | PCMCIA slots VS. USB devices. | |
| Dave | 00:00:00 | Penfield, NY | ||
| Justin | 00:00:00 | Chili, NY | Seeing web server from the inside and not from the outside. | |
| Vito | 00:00:00 | Chili, NY | Has gone to the archive program and starts the streaming and it stops after 3 min. | |
| Jim | 00:00:00 | Chili, NY | Klez worm. | |
| Ruth | 00:00:00 | Rochester, NY | System starts compuserv every time she boots pc | |
| jim | 00:00:00 | Rochester, NY | Viruses Issue | |
| Roland | 00:00:00 | Irondequoit, NY | Internet Tmp files and deleteing them. | |
| Donald | 00:00:00 | Perry, NY | Has 2 answers for router and battiers for the mouse. | |
| Joe | 00:00:00 | Buffalo, NY | Has installed windows 2000 fresh and did updates and still wants media player updates. | |
| George | 00:00:00 | Webster, NY | adding a second computer on DSL. | |
| Eleanor | 00:00:00 | Penfield, NY | Does KLEZ attact the MAC? | |
| Dennis | 00:00:00 | Henrietta, NY | Virus KLEZ. | |
| 2002-07-20 - 15 callers | ||||
| Tom | 00:00:00 | Rochester, NY | gateway p3 win98 se -msbb error | |
| Dan | 00:00:00 | West Irondequoit, NY | compaq win xp home. can't old ms works suite 2000 files | |
| Bill | 00:00:00 | Rochester, NY | Has laptop and wants to use road runner at home and on the road. Blackice pro3 and checking for viruses. | |
| Brad | 00:00:00 | Victor, NY | Windows 98 SE - needs anti-virus program. Currently dosen't have one. | |
| Jim | 00:00:00 | Hilton, NY | Has a Klez viruses, needs utiltily to remove. | |
| John | 00:00:00 | Pittsford, NY | Hp deskjet 940c and not printing. | |
| Gracey | 00:00:00 | Webster, NY | Has a 2hand computer and HP schedule error. | |
| Shirley | 00:00:00 | Webster, NY | Has Win 98 SE, can't get to some WEB pages. | |
| Mike | 00:00:00 | Rochester, NY | Has a Dell Tower and needs the drivers for the modem. | |
| DJ | 00:00:00 | Covington, NY | Is going on a trip and is worried about battery going dead and saving the settings. | |
| Jackie | 00:00:00 | Webster, NY | Has dial-up service and moved it to a new compter. She is having trouble getting to some sites in NETZERO. | |
| Dave | 00:00:00 | Rush, NY | P2 Win95 and has a dead master drive. | |
| Ray | 00:00:00 | Geneva, NY | Has an answer for modem question. Go rockwell | |
| Dan | 00:00:00 | Rochester, NY | Has a plam, can sink at work (exchange Server), but can't on his Mac at home. | |
| Don | 00:00:00 | Rochester, NY | Running Zone alram and Mcafee. It's slowing the system. | |
| 2002-07-13 - 24 callers | ||||
| Gary | 00:00:00 | Greece, NY | boot disk error? | |
| Chris | 00:00:00 | Lima, NY | AVI & MPEG to DVD? | |
| Craig | 00:00:00 | Canisteo, NY | modem - won't hang up | |
| Ed | 00:00:00 | Rochester, NY | XP Pro - when boot, when log in to workstation, get flashing DOS screen "CMD.EXE" - flashes on & off - has to delete file from SYSTEM32 | MX 400 64M 4X AGP | |
| Dick | 00:00:00 | Irondequoit, NY | Compaq laptop - loaded w/ lots of software - Quicken 99 - didn't register - only a few uses remaining - can't register | |
| Walt | 00:00:00 | Greece, NY | 3-button mouse - didn't work right on Netscape - couldn't uninstall | |
| Bob | 00:00:00 | Greece, NY | iMac - wouldn't start up - nothing - but today it works! | |
| Brian | 00:00:00 | Rochester, NY | lost CD & burner | |
| Joe | 00:00:00 | Fairport, NY | ||
| Jim | 00:00:00 | Sodus Point, NY | complain | |
| Ed | 00:00:00 | Naples, NY | Dell CD burner - doesn't recognize it's there - if disable Norton, can see the burner! | |
| John | 00:00:00 | Henrietta, NY | XP - Favorites & other sites - cannot find page | |
| Ken | 00:00:00 | Rochester, NY | purchase online - can't get to the final screen | |
| Dominic | 00:00:00 | Rochester, NY | IOmega Zip CD Burner - 1 1/2 yrs old - two indicator ligths on burner when PC locks up | |
| Les | 00:00:00 | Brighton, NY | XP - Windows temp file? | virus - disenchanted w/ Norton - AVG? | |
| Pete | 00:00:00 | Chili, NY | NetVista IBM PC - had XP - when try to load 3rd party software "snapshot scheduler wizard has to close" | |
| Andy | 00:00:00 | Henrietta, NY | Win98 MSN - online print - after one page, spool32 error | |
| Lee | 00:00:00 | Rochester, NY | re: couldn't purchase online - cookies? -> she needs a prize! | |
| Bob | 00:00:00 | Rochester, NY | resources - | |
| Steve | 00:00:00 | Geneva, NY | W2K - needs to run DOS app in command window - has USB device | |
| Bill | 00:00:00 | Rochester, NY | eNet card in PC - illegal operations all over | |
| Joe | 00:00:00 | Pittsford, NY | Max G4 OS X problem printing - every once in a while won't print - HP D135 all-in-one - has current driver | |
| Frank | 00:00:00 | Rochester, NY | eMachine 566 MHz WinME - freezes every once in a while - has to unplug to get it to reboot | |
| Bert | 00:00:00 | Palmyra, NY | re: mouse/Netscape user - if N4.x 'getting hinkey' | |
| 2002-07-06 - 16 callers | ||||
| DJ | 00:00:00 | Fairport, NY | stand-by mode - sometimes turns itself back on! | |
| Mike | 00:00:00 | Rochester, NY | wants to switch to XP - never upgraded 98 | |
| Jim | 00:00:00 | Rochester, NY | VHS camcorder - wants to put old tapes on DVD - state of burners? | |
| Jeff | 00:00:00 | Greece, NY | d/l video file - can't open - can't delete - | |
| Bill | 00:00:00 | Greece, NY | XP, Norton 2002 - works & updates, but can't open the program itself! | |
| Al | 00:00:00 | Hilton, NY | moving - precautions? | |
| Steve | 00:00:00 | Henrietta, NY | Eudora Mac | |
| Joe | 00:00:00 | Buffalo, NY | Windows Media Player oppressive EULA | buttons don't show up under Java! | |
| Jim | 00:00:00 | Greece, NY | printer - stretching words or starting print in the middle of the page - cann bbulejet - W95 | |
| Tom | 00:00:00 | Rochester, NY | PC shuts self down - usually in middle of download | |
| Curp | 00:00:00 | Pittsford, NY | system freezes/reboots randomly | |
| Jason | 00:00:00 | Henrietta, NY | somebody took over her computer over the net | |
| Donald | 00:00:00 | Perry,NY | KaZaA user - | can run Windows on Mac | |
| Ron | 00:00:00 | Ontario, NY | delay w/ IE & OE - when running | |
| Josh | 00:00:00 | Mt. Morris, NY | heat wave shut down PC - OS not found | |
| Cindy | 00:00:00 | Bloomfield, NY | HP Pavilion w/ XP - just lost operating system - running Norton AV - every time tried to update, wasn't working - uninstalled/reinstalled - didn't seem to be working - | |
| 2002-06-29 - 18 callers | ||||
| Ron | 00:00:00 | Rochester, NY | how get rid of unnecessary tasks? | MS not going to support Win98SE anymore? | |
| Doug | 00:00:00 | Rochester, NY | virus that kills mouse? | LinkSys router & wireless - can't get wireless to work | |
| Tom | 00:00:00 | Rochester, NY | P2P w/ SE - if reverse the order he starts them up, they don't work | |
| Brian | 00:00:00 | Fairport, NY | Logitech Optical Mouse - pointer erratic | |
| Larry | 00:00:00 | Rochester, NY | computer won't talk to printer anymore | |
| George | 00:00:00 | Shortsville, NY | startup prob Win98SE - | |
| Paul | 00:00:00 | Rochester, NY | HP 932C - P3 laptop - tries to print photo, gets 2/3 & dies | |
| Judy | 00:00:00 | Spencerport, NY | old HP Vectra W95 - W2K Network - when logon, reboots | |
| Patrick | 00:00:00 | Batavia, NY | LinkSys Firewall & ZoneAlarm - NetMeeting problems | |
| Nick | 00:00:00 | Rochester, NY | PDA advice - | |
| David | 00:00:00 | Rochester, NY | Klez virus | |
| Nick | 00:00:00 | Penfield, NY | W98 & XP machines - XP will not go onto the Internet until the 98 machine is turned on | |
| Chris | 00:00:00 | Seneca Falls, NY | 3D video driver failure - XP - DirectX 8.1 | |
| Roger | 00:00:00 | Rochester, NY | HP XP d/l McAfee firewall - already has "a couple of firewalls" | |
| Joe | 00:00:00 | Avon, NY | P3 PC locks up - spec w/ Flight Sim - W98SE - | |
| Barbara | 00:00:00 | Pittsford, NY | McAfee OnLine - on March or April they changed the design of the scan button - they moved it down; now have to change her icon size settings to see them. | |
| Donald | 00:00:00 | Perry, NY | solution! for 98 memory - SMC | | |
| John | 00:00:00 | Clifton Springs, NY | 3 computers on router - Norton 2002 - one-button checkup screws up the computers | |
| 2002-06-22 - 13 callers | ||||
| Mike | 00:00:00 | Rochester, NY | 4 yr old starting to surf - what protection? | raunchy spam | |
| Bruce | 00:00:00 | Henrietta, NY | Miss Frizzle! | Apple Web sites out of US - files of discontinued/supported items in other countries that are supported past US life? | |
| Lanay | 00:00:00 | Greece, NY | 80G HD - ATA 100 PCI controller card | 1024 or 1000? | |
| Dan | 00:00:00 | Pittsford,NY | G4 - couple years old - modem not so hot - 2.3 of remote access fixed it - then HD died - new HD reloaded w/ 8.6 - modem started acting up again - but it's at 2.3 | |
| Harley | 00:00:00 | Greece, NY | can't get past scandisk at bootup | |
| Wayne | 00:00:00 | Rochester, NY | RAM - no OS yet - RAM only 1/2 of whatever he puts in - | |
| Dave | 00:00:00 | Fairport, NY | formatted C: - startup disk says config errors - need FDISK? | 98SE - which should be the logical drive? | |
| Eugene | 00:00:00 | Rochester, NY | scanner - can't find pictureview.exe - | |
| Ron | 00:00:00 | Rochester, NY | ME on a notebook - error - NE.EXE must close now | |
| Ralph | 00:00:00 | Fairport, NY | XP - Works 2000 - had Office Pro 97 - it won't install on the new machine | |
| Frank | 00:00:00 | Irondequoit, NY | IrfanView.com | IrfanView is trying to load something at startup | |
| Steve | 00:00:00 | Henrietta, NY | wants Eudora - W98SE - | |
| Dave | 00:00:00 | Victor, NY | ME - two printers - bubblejet, laserjet - | |
| 2002-06-15 - 17 callers | ||||
| David | 00:00:00 | Webster, NY | W98 Compaq Presario 5051 - scan & save as JPG - when click on it, can't find appl - | |
| Roger | 00:00:00 | Rochester, NY | 98SE = desktop arbitrarily large or small icons - large won't let him change back | |
| Bill | 00:00:00 | Rochester, NY | XP? | |
| Donald | 00:00:00 | Perry, NY | Red Hat - USB got tar - what do I do with the tar file? | |
| PK | 00:00:00 | Penfield, NY | store!!! | VFAT missing - has 2nd HD & video capture card | |
| Roger | 00:00:00 | Rochester, NY | XP Home - EZ CD Creator - | |
| Jake | 00:00:00 | Greece, NY | conflict btwn sound card & joystick - | |
| Jerry | 00:00:00 | Penn Yann, NY | Dell laptop - IE or Outlook printing - fonts very large | |
| Warren | 00:00:00 | Penfield, NY | forum problems | |
| Robert | 00:00:00 | Irondequoit, NY | MP3s from MP3.com - tried to burn - wouldn't work | |
| Marty | 00:00:00 | Niagra Falls, NY | no USB - 1.1 or 2.0? | |
| John | 00:00:00 | Dansville, NY | W98 - was configured to connect to net automatically - every once in a while it would un-auto connect | blue screen | |
| Chris | 00:00:00 | Henrietta, NY | D&C Crossword - suddenly won't work - 98 | |
| Doug | 00:00:00 | York, NY | WinMX - upgraded to 3.2 - router won't let them through | |
| Jack | 00:00:00 | Waterloo, NY | W98SE - installed digital camera software - when reboot - keeps finding the same new hardware | |
| V | 00:00:00 | Rochester, NY | re: amt of RAM - sysP 382M progs/system: 382 | |
| Andy | 00:00:00 | Clarkson, NY | Pogo - game - kills machine | |
| 2002-06-08 - 17 callers | ||||
| Curt | 00:00:00 | Irondequoit, NY | DeskJet 500 - died - what cartridges can be refilled? | |
| Steve | 00:00:00 | Henrietta, NY | thinking of Road Runner - router - two laptops | |
| Sam | 00:00:00 | Rochester, NY | prob saving w/ Excel - Save As... doesn't do anything | |
| Sean | 00:00:00 | Honeoye Falls, NY | Proc works better/ voice rec sftwr? | lots of .zip viruses | |
| Steve | 00:00:00 | Ogden, NY | IE 5 delete URLs | |
| Jerry | 00:00:00 | Rochester, NY | freezes | |
| Jeff | 00:00:00 | Ontario, NY | Intel Firmware Hub - how update? | |
| Jeri | 00:00:00 | Fairport, NY | modem won't hang up | |
| Barbara | 00:00:00 | Rochester, NY | email - computer will lock up - Outlook Express - also happens when online | |
| Pat | 00:00:00 | Gaines, NY | Win98SE - disk I/O error - repl disk press any key | |
| Argyle | 00:00:00 | Rochester, NY | re: printer inks - manufacturing them is amazing | Gloat - wireless powerbook - | ?: 802.11b v 900 MHz phones? | |
| Dan | 00:00:00 | Rochester, NY | 96 VAIO 166 MHz - 98SE - bigger HDs - "just not working right" | |
| Brian | 00:00:00 | Fairport, NY | CR2032 - battery - | 98SE - XP? -> partition? | |
| Angela | 00:00:00 | Bergen, NY | CD ROM doesn't recognize CD audio - | re: XP - requirements? | |
| Greg | 00:00:00 | Chili, NY | new MB & proc - from Intel 200 to Athlon 650 slot A - | |
| Benjamin | 00:00:00 | Chili, NY | scandisk - 10% | |
| Bill | 00:00:00 | Rochester, NY | XP - no disks | |
| 2002-06-01 - 21 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | boot mac disk? | |
| Steve | 00:00:00 | Henrietta, NY | Mac & PC - want RR - router? | virus protection? | |
| Victor | 00:00:00 | Rochester, NY | IE6 - HotMail - can't click on email link | |
| Tom | 00:00:00 | Fairport, NY | reloaded - Netscape 4.79 on Win95 - no icons on SB Site | |
| Art | 00:00:00 | Brighton, NY | JDBGMGR | |
| Roy | 00:00:00 | Pittsford, NY | Win98 ZAPro - alert from ZA - VCC.EXE trying to access the Internet | |
| Tom | 00:00:00 | Rochester, NY | 98SE - copy CABs to HD? | |
| Nathan | 00:00:00 | Henrietta, NY | 98SE internal modem PCI - discovering new hardware blue screens | |
| Donald | 00:00:00 | Perry, NY | Linux - Mandrake & Red Hat - antivirus? | SMC hardware firewall | |
| Nick | 00:00:00 | Penn Yan, NY | cable modem - unplug cable modem when not on - problem with that? | Partition Magic - Win2KPro - okay to put DOS drive for games? | Astra USB scanner slow - how get faster? | |
| Dan | 00:00:00 | Webster, NY | Presario - W98SE - USB - Lexmark printer w/ mouse = mouse dies | |
| Wes | 00:00:00 | Brockport, NY | Dell NT4.0 USB card w/ NT drivers - WRONG! - services failed to start | installed new RAM - warning: DIMMS out of revision | |
| Warren | 00:00:00 | Penfield, NY | iMac - how get questions answered? | |
| Betty | 00:00:00 | Penfield, NY | email: illegal operation - Outlook Express - McAfee | |
| Dale | 00:00:00 | Avon, NY | HP P3-500 - W98 - wants to reload w/ W2K - wants to up the CPU | |
| Eric | 00:00:00 | cell phone | Dell dual P4-800 XP upgrd from W2K - IE6 - several times/day - IE: had problem needs to shut down - occasionally on boot "Win upgd util failed" | |
| Shirley | 00:00:00 | Webster, NY | PrintArtist - Integer divide by 0 | |
| Tara | 00:00:00 | Rochester, NY | Dell 1.5 yrs old - T & Y & Tab keys won't work | |
| Joe | 00:00:00 | Buffalo, NY | Red Hat 7.3 - Mozilla - Java applet sent him to Sun to get Java | re: Wes | |
| Brian | 00:00:00 | Honeoye Falls, NY | P3 550 192M slow on boot - W98SE | |
| Ralph | 00:00:00 | Pittsford, NY | XP - IE - cookies not enabled - | |
| 2002-05-25 - 14 callers | ||||
| Suzanne | 00:00:00 | Rochester, NY | Doris - 70+ Mother - virus? Norton - errors on starting computer - .EXE - 98SE | |
| Angie | 00:00:00 | Brighton, NY | Mother - Windows XP from PowerPC - files from PPC (Word, Excel) to Windows | |
| Keith | 00:00:00 | car phone | F2 - setup - how safe mode? | daughter's monitor died - orig monitor - scrambled eggs on screen - | Frontier worked well with ME - W98 connection rate slow - RR - what needed? | |
| Jerry | 00:00:00 | Brighton, NY | new MB - favorites? | |
| Patricia! | 00:00:00 | car phone | boss - 2000 on Armada M300 - VPN - AOL | |
| Jim | 00:00:00 | Henrietta, NY | got a little crazy last night - delete a bunch of stuff - Win.INI - W95 | |
| Dan | 00:00:00 | Brighton, NY | upgrd Duron 600 on epox mbrd - Duron 1300 or Athlon 1100 | |
| Nancy | 00:00:00 | Rochester, NY | XP - 98 has command to release static IP - | |
| Bill | 00:00:00 | Rochester, NY | virus scan on start - pass 1 - 9, won't finish | ZoneAlarm - have to remove to download Hotmail - ZA wouldn't give HM! | |
| Mary | 00:00:00 | Fairport, NY | delete - paranoid - | |
| John | 00:00:00 | Rochester, NY | homepage hijacked | |
| Art | 00:00:00 | Brighton, NY | uninstalled WP, reinstalled WP Office with all components - has WP 9, but also components with WP 7! | |
| Tom | 00:00:00 | Gates, NY | right-click Start, Open & Explore are kinda hidden - Win98SE - | updated Norton - won't go into Live Update | |
| Lenny | 00:00:00 | Hamlin, NY | brother got DOS game - now joystick won't run - "W98 now starting MS-DOS based program" - | |
| 2002-05-04 - 15 callers | ||||
| Patricia | 00:00:00 | Batavia, NY | MS ISDN misconfigured - got PC from son in Army | |
| Howard | 00:00:00 | Penn Yann, NY | can't log on better than 4800 bps - gets Explorer error when hangs up | |
| Joe | 00:00:00 | Rochester, NY | how record automatically? | W98 - sees 8G but only 1/2 of 60G - records the show every week! | |
| Kevin | 00:00:00 | Rochester, NY | HP sound doesn't work | |
| Will | 00:00:00 | Rochester, NY | ||
| Ken | 00:00:00 | Greece, NY | virus - 2 PCs networked router RR Norton 2002 W98 started getting hits re: Klez | |
| Todd | 00:00:00 | Holley, NY | ATT WorldNet service - password - | |
| Victor | 00:00:00 | Irondequoit, NY | auto delete history? | maxed HotMail | |
| Lori | 00:00:00 | Rochester, NY | Soyata - parallel Epson Stylus 800 - Orb - has extra cable - second parallel port? | |
| Bob | 00:00:00 | Rochester, NY | Dell PC - steering wheel - isn't recognized - old game port model | |
| Bud | 00:00:00 | Rochester, NY | ||
| Dean | 00:00:00 | Rochester, NY | new PC? -> voice rec - high-end gaming - which Processor? | |
| Daniel | 00:00:00 | Irondequoit, NY | HP Pavilion W98 - Web work - frequent crashes - wants Apple G4 - network? | |
| Tom | 00:00:00 | Naples, NY | shared IRQs | I/O - | notebook | |
| Rom | 00:00:00 | Greece, NY | McAfee - | |
| 2002-04-27 - 21 callers | ||||
| Mike | 00:00:00 | Henrietta, NY | 1.5G HD P1 .dbx -> Outlook Express - | |
| Jim | 00:00:00 | Irondequoit, NY | 64M Win98 - sluggish | easy to put in RAM? | |
| Victor | 00:00:00 | Rochester, NY | IE6 Win98 - delete cookies | XP? | |
| Ed | 00:00:00 | Webster, NY | OE 98 Office 2K - calendar stops responding | virus when run email | |
| Jim | 00:00:00 | cell phone | Yahoo | |
| Jim | 00:00:00 | cell phone | Yahoo | |
| Lori | 00:00:00 | cell phone | cable modem - tiptoe through the tulips - firewall or hub? | |
| Michael | 00:00:00 | Rochester, NY | uploading from digital camera - CD15 - Sony VAIO 1.3 512M - has loaded pics up now M105 Palm - both use serial port - | |
| Don | 00:00:00 | Leroy, NY | Win Update - when logon: nav autoprotect unable to determine the location of your configuration files | |
| Donna | 00:00:00 | Farmington, NY | son: AOL - can't get on | |
| Ron | 00:00:00 | Spencerport, NY | upgraded McAfee - got performance issues w/ Win activities | |
| Paul | 00:00:00 | Spencerport, NY | IE - log in drops packets - AOL runs fine | |
| Ralph | 00:00:00 | Dundee, NY | set up Windows login password - ME - | |
| Nils | 00:00:00 | Rochester, NY | work: Outlook on PC - home: Mac w/ Netscape | |
| Gene | 00:00:00 | Dansville, NY | virus problem - "friend's" computer - NAV - SIRC32 | Happy99 | |
| Nick | 00:00:00 | Rochester, NY | XP - don't like it - home net - 3 PCs - if other machines are off, can't get onto Internet through XP | another XP machine - comes up to flag on black screen and then dies | |
| Paul | 00:00:00 | North Chili, NY | can't download JPGs | |
| Mark | 00:00:00 | cell phone | pbk G4 - sync Visor edge - OS X - can't sync | |
| Brian | 00:00:00 | Geneva, NY | burn LPs? | |
| Tom | 00:00:00 | Rochester, NY | Word - wants Latvian | |
| Pat | 00:00:00 | Irondequoit, NY | Desktop -> New | |
| 2002-04-20 - 14 callers | ||||
| Jeff | 00:00:00 | Ontario, NY | computer slow "recognizing the hard drive" | laptop XP - won't recognize network or Internet | |
| Howard | 00:00:00 | Rochester, NY | W98SE - DSL - now wants password | |
| Keith | 00:00:00 | car phone | ME - dngraded to 98 | |
| Al | 00:00:00 | Rochester, NY | XP Pro - vol control gone - sndctrl.cpl | |
| Roger | 00:00:00 | Rochester, NY | XP - can't read one specific CD | HP - when boots, A: drive starts to shake - thin line shoots down center of screen | |
| Frank | 00:00:00 | Greece, NY | 3 yr old Gateway sluggish - uninstalled Norton Inet security - removed some startup things - | |
| Paul | 00:00:00 | Brighton, NY | graphics cards - son trying to load game - Dell 4100 Dimensions - ME - 32M Nvidia TNT2 APG - | |
| Jason | 00:00:00 | Rochester, NY | "JPEG Jason" = optics student at MCC - SONY CD burner 8X 2K Pro - gets to 20%, buffer overflow | P3 550 ugrd to P4 1.5 | |
| Jason | 00:00:00 | Rochester, NY | "JPEG Jason" = optics student at MCC - SONY CD burner 8X 2K Pro - gets to 20%, buffer overflow | P3 550 ugrd to P4 1.5 | |
| Chris | 00:00:00 | Rochester, NY | long distance bill $70 - all to NYC - new modem installed - | |
| Ken | 00:00:00 | Nunda, NY | can't vote in the poll | |
| Chip | 00:00:00 | Charlotte, NY | bank online - how save cookie? | haven't | |
| Tim | 00:00:00 | Irondequoit, NY | can't block worm - can't filter it | | |
| Gary | 00:00:00 | Perry, NY | DSL - | |
| 2002-04-13 - 14 callers | ||||
| Victor | 00:00:00 | Rochester, NY | Norton WinDoctor - 2 invalid shortcuts tablets.ico | |
| Steve | 00:00:00 | Henrietta, NY | Mac install disk - how read files w/o installing? | |
| Mike | 00:00:00 | Williamson, NY | New Norton AV - "unable to find email server - verify server info in accounts prop" - | |
| Rick | 00:00:00 | W. Henrietta, NY | record tapes to MP3 | delete history | |
| Dave | 00:00:00 | Greece, NY | Adaptec Deluxe does come w/ Spin Doctor | WinXP IE6 - has Off97 | ATI All-in-Wonder Radeon Video - record to MPG or MP2 - when try to play, can't open | |
| Lynn | 00:00:00 | Avon, NY | HP 6630 W98SE recovery disk - couldn't connect to ISP | |
| Herm | 00:00:00 | Ontario, NY | G4 - bad drive - reinstall Epson 1520 USB | |
| Joe | 00:00:00 | Pittsford, NY | VAIO XP CD Creator Platinum | hub - twisted pair or MDIX | |
| Don | 00:00:00 | Perry, NY | ans: Rick - Total Recorder - does everything he wants to do - highcriteria.com | |
| Susan | 00:00:00 | Brighton, NY | 3 mo old PC NAV was free - bought SysWks 2000 - assumed would get more AV free - heard people having problems with System Works | |
| Paula | 00:00:00 | Fairport, NY | was going to install SysWorks - now won't | conflict I/O error 370 - parallel port - when try to un/reinstall printer drivers get "another device already using this port" | |
| John | 00:00:00 | Albion, NY | W98 - d/l NS6.2 - real download - poss broken install detected - | RR - won't work with NS6.1 or AOL7 - | |
| Harold | 00:00:00 | Hilton, NY | Roxi - CD Creator 5 - was 98SE - exteral USB HP 8210E burner - 4x all the time - now XP - wouldn't work until internal - create image, then can burn image can't go from CD-ROM to burner - goes through 5 mins & hangs | |
| Cheryl | 00:00:00 | Henrietta, NY | Dell Inspiron 8000 - Win2000 | |
| 2002-04-06 - 17 callers | ||||
| Joe | 00:00:00 | Conesius, NY | games don't do full-screen | |
| Bruce | 00:00:00 | Henrietta, NY | friend can't burn multisession CDs - same burner on Bruce's machines works fine. | |
| Steve | 00:00:00 | Rochester, NY | Norton AV auto-update | |
| Argyle | 00:00:00 | Rochester, NY | archives - how participate? | Apple: Cinema Tools - HDTV stuff | |
| Jim | 00:00:00 | Gates, NY | 14.5 yr old saved money, wants to build his own PC - | |
| Dave | 00:00:00 | Rochester, NY | 5 yr old compute - needs to change clock battery - what do I do to prevent loss? | |
| Dave | 00:00:00 | Ontario, NY | W98SE - up to XP - uninstalled Norton System Works - upgraded, reinstalled SysWorks | |
| JOe | 00:00:00 | Geneseo, NY | Dell laptop W98SE - virus - WINKJY.EXE | |
| Steve | 00:00:00 | Cohocton, NY | critters - how keep their hair out of the computer | |
| Patrick | 00:00:00 | Batavia, NY | clarify re: plugged in but off | Bonzi Buddy? | create PDFs - PDF995 - creates PDFs - free w/ ads | |
| Andy | 00:00:00 | Bloomfield, NY | Norton on W95 - W95 self-clean? | |
| Justin | 00:00:00 | Pittsford, NY | multiple users on same machine - IE 6 browser - | |
| Walter | 00:00:00 | Greece, NY | Opera - | |
| John | 00:00:00 | Henrietta, NY | XP - Lexmark printer - "network connection" - new hardware wizard - | |
| Ed | 00:00:00 | Holley, NY | HP - for games - XP - | |
| Josh | 00:00:00 | Henrietta, NY | slow game | |
| Steve | 00:00:00 | Rochester, NY | again ! - | |
| 2002-03-30 - 16 callers | ||||
| Bob | 00:00:00 | Penfield, NY | can't send pictures via email | |
| Bruce | 00:00:00 | Henrietta, NY | Mac - putting Mac together for 3 yr old - 12" Apple monitor - low res only - any way to fake it to get bigger? | PC - NT4SP6 - Office 97 - word 97SR2 - no most recent files - | |
| Carl | 00:00:00 | Pittsford, NY | W98SE - 2 HDs EF - CD - Burner - phantom G: removable | C: _instnpXX.dir - 2 DLLs & corecomp | |
| Steve | 00:00:00 | Rochester, NY | iMac G4 flat panel - old PC was PowerCenter 150 - lotso image files - how xfer? | |
| Alex | 00:00:00 | Fairport, NY | Logging in - Content Advisor problem - | |
| Chuck | 00:00:00 | E. Rochester, NY | WP5 on old Wang - | |
| Jim | 00:00:00 | Rochester, NY | SuperDIsk | |
| Steve | 00:00:00 | Rochester, NY | ne wIntel MB 512 DDR ME - WinMedPlay, WinAMP, etc. - ALWAYS plays at 2x speed | |
| JIm | 00:00:00 | Geneseo, NY | Presario - XP Home - AOL7 - network connection says disconnected | |
| Jim | 00:00:00 | Irondequoit, NY | File Sharing Mac - 2 iMacs - ethernet hub - 9.1 and 10 - turn file sharing on and they don't see each other | |
| Andy | 00:00:00 | Rochester, NY | game machine - d/l game - not enough RAM - 80M HD - 16 to 48M of RAM - | |
| Chris | 00:00:00 | Chili, NY | Content Advisor - "messing around" - deleted ratings.pol | |
| Dave | 00:00:00 | Lima, NY | opened up "something from a floppy" - ever since then, it searches the floppy | Open with? | |
| Tony | 00:00:00 | Greece, NY | XP Pro - no auto shutdown - has to shut down manually | |
| Alan | 00:00:00 | Lima, NY | 50G HD added to 20G - 50 is slave - Fat32 - only 5.9G on the 50 - | |
| George | 00:00:00 | Victor, NY | W2K - Word 2K - start word, get on toolbar - ezp - | |
| 2002-03-23 - 16 callers | ||||
| Irv | 00:00:00 | Philadelphia, PA | Dell - AOL - locked up - reboot = dark screen w/ cursor in corner - reboot from floppy doesn't work | |
| Bruce | 00:00:00 | Henrietta, NY | Mac: Plus to Centris 650 8.1 - can't use At Ease 1.0 & 2.3 - Apple: for earlier opsys - some other utility that duplicates functions of At Ease? | |
| Charlie | 00:00:00 | Rochester, NY | d/l files from net - temp network error preventing d/l of file - connection gracefully closed | |
| Keith | 00:00:00 | Farmington, NY | "the ME guy" - 350M/64M Aptiva - install boot disk | |
| Russell | 00:00:00 | Greece, NY | Compaq laptop - forgot bootup password - | |
| Joanne | 00:00:00 | Mr. Morris, NY | horrible time getting on & staying on the net | |
| Lee | 00:00:00 | Henrietta, NY | Linux - tar.gz - |Opera: no sound | |
| Vee | 00:00:00 | Rochester, NY | Media Player 6.4 - | |
| Joshua | 00:00:00 | Spencerport, NY | need upgrade - system running slow - should I upgrade to XP? | |
| Sharon | 00:00:00 | Greece, NY | Win98SE Quantek - virus - Master@.v32 - icons went haywire - MPlayerQ.EXE | |
| Chris | 00:00:00 | Pittsford, NY | Dell Latitude - W98 O2K - went from tone to pulse dial - | |
| Dinah | 00:00:00 | Holley, NY | 8 yr old computer - if off for couple hours, doesn't want to start | Ami Pro 3.0 - will 3.1 open? | |
| Argyle | 00:00:00 | Rochester, NY | archives? | |
| Joe | 00:00:00 | Coneseus, NY | WinXP - | |
| Joe | 00:00:00 | Coneseus, NY | WinXP - | |
| Jack | 00:00:00 | Rochester, NY | phone line & fax on same line? | |
| 2002-03-16 - 16 callers | ||||
| Barry | 00:00:00 | Pittsford, NY | IE - XP - sites w/ JPGs - only allows him to save it as a bitmap - first one will let you save as JPG - rest only as BMP | |
| Bruce | 00:00:00 | Hennrietta, NY | IEE Computer Society - Stan Kaplan - Kodak Camera Club - Theatre on the Ridge -how to create swearless computer interfaces | AOL long distance? | |
| Victor | 00:00:00 | Rochester, NY | W982nd IE6 - how get rid of history? | |
| Ray | 00:00:00 | Honeoye Falls, NY | W95 266MHz - systems resources gobbled up | |
| Lois | 00:00:00 | Rochester, NY | comment on AOL & Frontier - AT&T, Earthlink, Juno - their customers aren't complaining! | |
| Dave | 00:00:00 | Rochester, NY | IE? | QBASIC | |
| Mike | 00:00:00 | Hilton, NY | DVD recorder - DVD-R is the best for TV - DVD+R, DVD-RW - erase & rewrite, DVD+RW - rewrite on the fly | |
| Doug | 00:00:00 | York, NY | Media Player 7 - gets blurbs to update to 8 | |
| Bob | 00:00:00 | Pittsford, NY | orig G3 Mac - 233 MHz - OS X? | |
| Don | 00:00:00 | Fairport, NY | building his own - AMD Thunderbird or XP - | |
| Art | 00:00:00 | Rochester, NY | Web dev - Freamweaver Ultradev - Mac Powerbook - OS 8.6 - can see some of the graphics, can't see others | |
| Tim | 00:00:00 | Irondequoit, NY | older computer upgraded - two sound cards - cannot get sound on the Internet - other sound works fine - IE | |
| Tim | 00:00:00 | Victor, NY | RR or LL? | |
| Cassie | 00:00:00 | Rochester, NY | WAOL problems | |
| Bob | 00:00:00 | Fairport, NY | Win - Courier | |
| Dan | 00:00:00 | Marion, NY | Dell - HP DeskJet 895 cxi - banding when printing - colors wrong - changed carts | |
| 2002-03-09 - 19 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | No WDW meeting this month | viruses? | |
| Ben | 00:00:00 | Webster, NY | ME - horrible OS - can't change the OS - Mom blew away MSN dialup - can't save new password | |
| Frank | 00:00:00 | Rochester, NY | P900 512M - WXP - freeze - | |
| Roger | 00:00:00 | Rochester, NY | Presario 5000 = XP - Word 2000 - | ViaVoice 2000 - | |
| Jean | 00:00:00 | Greece, NY | Pavilion w/ Win98 - old v Lotus - can't shut it down - restarts w/ Lotus up | |
| Tom | 00:00:00 | Perinton, NY | Gardening software | |
| Dan | 00:00:00 | Fairport, NY | W98SE - Blue Screens on bootup sometimes - SysWorks2K - memtest failed at high end - 326M - ASUS - | step throught boot | |
| Bob | 00:00:00 | Macedon, NY | HP Pavilion DVD - another app preventing DVD playback - W98 - | |
| Brian | 00:00:00 | Fairport, NY | Logitech Laser mouse - adapter to serial - has USB - | when try to start in DOS mode, can't find the mouse | |
| Brian | 00:00:00 | Fairport, NY | Logitech Laser mouse - adapter to serial - has USB - | when try to start in DOS mode, can't find the mouse | |
| Lee | 00:00:00 | Henrietta, NY | had 30G, bought 60 - 60 master, 30 slave, reinstalled 98SE - 2nd HD not available - fdisk "partition is primary DOS but system unknown" - | |
| Bob | 00:00:00 | Fairport, NY | re: Dan Fairport - | - why against SystemWorks? | |
| Jim | 00:00:00 | Canandaigua, NY | wants to build model train layout - CAD prog - CAD complete - | |
| Tim | 00:00:00 | Greece, NY | W98SE - | |
| Dave | 00:00:00 | Irondequoit, NY | remnants of software on his system - how remove? | |
| Paul | 00:00:00 | Holley, NY | daughter's PC - AMD 750 98SE - whenboots, Win folder opens on desktop - how stop that? | av programs - run them!!!!! | |
| Eric | 00:00:00 | Mendon, NY | my sons has Excel & Word files - how get off? | |
| marty | 00:00:00 | Niagara Falls, NY | Gateway 40G HD - not all recognized | McAfee - | |
| marty | 00:00:00 | Niagara Falls, NY | Gateway 40G HD - not all recognized | McAfee - | |
| 2002-03-02 - 18 callers | ||||
| Steve | 00:00:00 | Brockport, NY | where can I find a free firewall? | |
| John | 00:00:00 | Gates, NY | ext CD burner - new PC has internal - old CD from old burner causes problems | |
| Frank | 00:00:00 | Rochester, NY | 2K on Laptop - Linux on another partition | if I load Linux & xfer all email & Web browsing to that partition, and can see | |
| Ron | 00:00:00 | Rochester, NY | XP Home - reboots on its own | how get to BIOS | |
| Wayne | 00:00:00 | Rochester, NY | XP - CD-RW - lots of pics - can only play that CD back on the computer - how do on DVD? | network - router - | |
| Abram | 00:00:00 | Rochester, NY | built own machine - can't do sustained data xfer | |
| Dan | 00:00:00 | Fairport, NY | eMachine - how wipe & restore? | how do same with older clone? | |
| Phil | 00:00:00 | Batavia, NY | Mac - G4 800MHz fast as Pent 1.5GHz - so which is faster? | |
| Vito | 00:00:00 | Chili, NY | CD-R Burner - save Web pages as complete - copy to packet writing, okay - copy to Zip - okay - copy to CD-R, no images... | |
| Greg | 00:00:00 | Chili, NY | digital recording - SB PCI 128 mixer - cannot load some components - RA will record for you | |
| Victor | 00:00:00 | Rochester, NY | streaming? | fatal exception OD VXD SYMTDI 01 | |
| Patrick | 00:00:00 | Batavia, NY | viruses - can get thru MP3s? | |
| Steve | 00:00:00 | Rochester, NY | write to CDs & read URLs: if use "send to" works better than if drag-n-drop - he uses image site grabber - all links break | |
| Kelcie | 00:00:00 | Rochester, NY | doesn't know too much about the computer part of her computer - stack error - 5 stacks full - W98 - | diff btwn av software and av definitions | |
| Mary Ann | 00:00:00 | Rochester, NY | novice - W95 - tried to install a CD bridge game - put wrong CD in - put in DOS 3.3 disk - | |
| Bill | 00:00:00 | Chili, NY | Aptiva - W98 - Norton ID'd infected files - quarantined - | |
| Mason | 00:00:00 | Honeoye, NY | MP3s - Napster - which one to use now? | |
| Nick | 00:00:00 | Brighton, NY | Dvorak keyboard for OS/2? | |
| 2002-02-23 - 17 callers | ||||
| Roger | 00:00:00 | Rochester, NY | HP - got virus - half of the disk is bad sectors - scandisk, etc. - reformatted - nothing works | |
| Allan | 00:00:00 | Perinton, NY | Media Player won't work - | |
| Jeff | 00:00:00 | cell phone | email on Web: can get virus? | which AV product? | |
| Brian | 00:00:00 | Fairport, NY | Media Player - 6.4 - couldn't play some .AVI files | |
| Al | 00:00:00 | Rochester, NY | installing new motherboard - five little plugs for power, etc. - how important that they get connected to the right - plugs? | |
| Ron | 00:00:00 | Rochester, NY | Cd not rec | |
| Jerry | 00:00:00 | Rochester, NY | neophyte - scan pic, send through OE - when move to OE, turns into billboard. | |
| Judy | 00:00:00 | Hilton, NY | where learn? | Win update - cannot display page - | |
| Skip | 00:00:00 | Rochester, Ny | flakey computer kind of - K62 300 AMD - WinME - 128M - PCCilling - ZA - RR - | |
| Robert | 00:00:00 | Spencerport, NY | Dell - ME - how see boot? | CD-Rs | |
| Michael | 00:00:00 | Rochester, NY | 6G HD - how add HD? | |
| Kurt | 00:00:00 | Pittsford, NY | Stock Investor Pro - | |
| Dave | 00:00:00 | Fairport, NY | WinME - restore points - can't set restore point - shutdn/restart - scandisk thorough mode - gets near end; stops | |
| Joe | 00:00:00 | cell phone | MSConfig - scanreg - | Expl - invalid instruction | |
| Dick | 00:00:00 | Farmington, NY | Win prob w/ Registry - | |
| Jeff | 00:00:00 | Henrietta, NY | WinME - froze - Win98 machine networked to it - could xfer while frozen | 98 & ME - reopen folders | |
| Jack | 00:00:00 | Waterloo, NY | 98SE, WinME networked (like prev) cable modem - Norton Internet Security 2001 - Norton won't let it online | |
| 2002-02-16 - 20 callers | ||||
| Fred | 00:00:00 | Livonia, NY | ME - upgrade to 98SE or XP? | |
| Doug | 00:00:00 | Penfield, NY | W2KPro - P 1.4GHz 1 out of 3 goes into slow mode - CPU at 100% w/ SERVICES.EXE or MSTASK.EXE | |
| Charlie | 00:00:00 | Geneva, NY | W98SE javascript errors | McAfee slows the system down | |
| Bob | 00:00:00 | Henrietta, NY | updating IE 5.0 -> 6.0 WinNT | |
| Brian | 00:00:00 | Rochester, NY | Dell - mem upgrd - put in 256M - 2x128 - had open slot, left orig 64M in open slot | built-in snd recorder - VOs for some work - could change the time | |
| Brian | 00:00:00 | Macedon, NY | comment on McAfee - Internet filter - enable Jave/ActiveX | Quake2 online | Media Player 6.4 - | |
| Paul | 00:00:00 | Rochester, NY | AMD K6 500 - game won't run on Voodoo video card | |
| Bob | 00:00:00 | Victor, NY | 4 PC network Win98SE - one computer can't logon - hit cancel & all the other computers can see it; it can't see them. | |
| Dick | 00:00:00 | Hilton, NY | try to print from Inet - prints 20% of page, then goes to next page - does NOT happen w/ other programs; only Inet | |
| Bill | 00:00:00 | Rochester, NY | digital cameras - optical v digital zoon | AMD okay? | |
| Joe | 00:00:00 | Rochester, NY | every 10 boots or so - error - Explorer - invalid instruction in KERNEL32 | laptop - USB Enet LinkSys - | |
| Vinny | 00:00:00 | Rochester, NY | McAfee - slows down w/ Mc running - | large icons - details | |
| Ralph | 00:00:00 | Irondequoit, NY | Athlon 256 600 ME - AOL - Morpheus Music - sys resc. drop | |
| Jim | 00:00:00 | Churchville, NY | G4 Mac laptop - Harmon-Kardin Sound Sticks - works fine - PowerMac G3 w/ 2 USB connections - speakers hooked up through USB - HKs won't work on it | |
| Joe | 00:00:00 | Fairport, NY | Dell Dim 4100 - Word won't open - rest of Office works great | PC Point | |
| Tim | 00:00:00 | Rochester, NY | Gateway 450 - video died - new card, new driver - | |
| Andy | 00:00:00 | Fairport, NY | sound card - line-in used to work - | |
| Mark | 00:00:00 | Irondequoit, NY | Win98 DSL - two computers sharing connection | |
| Don | 00:00:00 | Rochester, Ny | PowerPC 6320 Extension Mgr cannot open type 39 error | |
| Terry | 00:00:00 | Fairport, NY | son tried to reload the BIOS - did not say flash complete - autorebooted - now won't boot at all | |
| 2002-02-09 - 16 callers | ||||
| Andrew | 00:00:00 | Rochester, NY | Netscape 4.78 - changed computers - saved prev mail - having problems opening it - permission errors | |
| Shawn | 00:00:00 | Rochester, NY | AMD K6 230 ASUS - 2.5 yrs in closet - bought HD & vid used - turn on & light comes on, no power light comes on | |
| Terry | 00:00:00 | Rochester, NY | limited virtual memory error | |
| Bruce | 00:00:00 | Henrietta, NY | Geek Week - | how find software for old Plus | |
| Pat | 00:00:00 | Rochester, NY | got laptop for Christmas from kids - put in AOL 7.0 - when tried to select phone numbers, AOL disks says that 585 is a dial 1 | |
| Jim | 00:00:00 | Penfield, NY | my wife's the expert - audio problem - USB ports - audio breaks up | |
| Laurie | 00:00:00 | Webster, NY | iMac Flat Panel - mouse broken - pixel blown on the monitor - | |
| Brian | 00:00:00 | Rochester, NY | AOL - doesn't matter what version - they should update the access numbers | Opera email - | |
| Carl | 00:00:00 | Canandaigua, NY | games - change color palette - cursor disappears | |
| Bill | 00:00:00 | Rochester, NY | AOL - setup - no area codes | |
| William | 00:00:00 | Oshawa, Ontario, Canada | 82 yrs old - third week trying to get through - boot up messages - Win ME - 900 MHz Athlon - scheduled tasks not run - | terminating thread VXD too much stack space - MinSPs in system.ini or removed recently installed VXDs | |
| Dave | 00:00:00 | cell | HP printer & Sharp 4-in-1 - Sharp: prl cable 6' or less | |
| Frank | 00:00:00 | Rochester, NY | eTower - WinME - | |
| Pete | 00:00:00 | Greece, NY | Win95 - cable connection - host & guest - pswd protected host - verifying then disconnect | |
| Sid | 00:00:00 | Irondequoit, NY | 17" monitor - color has changed - | |
| David | 00:00:00 | Rochester, NY | Gateway - ME - | |
| 2002-02-02 - 10 callers | ||||
| David | 00:00:00 | Webster, NY | Win98SE - new Monitor - KDSXF7E - power outage - window got much larger, can't get it bigger | |
| Tony | 00:00:00 | Rochester, NY | Pro Pool - "chat connection" - | |
| Ken | 00:00:00 | Hilton, NY | W98 Norton AV 5.0 - cannot find device - | |
| Joe | 00:00:00 | Irondequoit | more RAM for Dell Inspiron 5000 | |
| Dave | 00:00:00 | Ontario, NY | W98SE - 2nd HD - had 20, added 60 - wants to copy from one drive to the other | |
| Bwernie | 00:00:00 | Irondequoit, NY | W98 - all files now end in .LNK | |
| Barry | 00:00:00 | Scottsville, NY | later versions of Norton will not install on the first version of Win95 | | |
| Lou | 00:00:00 | Fairport, NY | Defrag - D: drive goes Okay; C: never finishes | |
| Jack | 00:00:00 | Rochester, NY | v old machine - what about RAM? | |
| Joe | 00:00:00 | Brighton, NY | has party virus - MSSTASK - can't delete! | |
| 2002-01-26 - 17 callers | ||||
| Phillip | 00:00:00 | Rochester, NY | Win98 - freeze any time he scrolls | |
| Linda | 00:00:00 | Rochester, NY | Christmas Mac - Outlook viruses - | how run PC on Mac? | OS 9.2 upgrd to OS X - big change? | |
| Barry | 00:00:00 | Pittsford, NY | XP - MP3s from CD-ROM - reads so slow, dragging anything takes hundreds of hours | |
| Rob | 00:00:00 | Spencerport, NY | problem starting W98 - upgrd 95 to 98 - hung system, powered down - gets safe mode ok - step-by-step ok - when load drivers, MSMOUSE.VXD - yes or no gives a hang | |
| Jack | 00:00:00 | Avon, NY | 2 USBs - Web cam works - moved computer, stopped working - enabled, no conflicts, sees USBs - Win98SE | |
| Dave | 00:00:00 | Syracuse, NY | XP - RR installed - neither OE or Outlook works - had AOL | |
| Todd | 00:00:00 | Holley, NY | IE6 updated - RR - can get to any website except Yahoo!!! | |
| John | 00:00:00 | Rochester, NY | Win98SE - DSL - problem being heard over microphone - better over dialup | |
| Mike | 00:00:00 | Rochester, NY | can't get to sysinfo through accessories - device attached to system is not functioning - W98SE | |
| John | 00:00:00 | Henrietta, NY | floppy drive - says it's 5.25", but it's 3.5" | |
| Tony | 00:00:00 | Rochester, NY | IE 5.5 - W98 - QuickTime - QT Installer - when go to install any software, he gets error "Can't find QT installer" - ripped it all out - now gets need ActiveX for self-installers | |
| Wendy | 00:00:00 | Rochester, NY | Outlook - problem changing fonts - when reboot, defaults back to Ariel | |
| Joe | 00:00:00 | Rochester, NY | Mac - G4 9.1 - machine wouldn't sleep by itself - if trash Finder Prefs, fixed. Have to do that regularly. Christmas Epson Scanner - won't sleep. Unhook scanner, went to sleep - hook it up, no sleep. Now won't sleep at all. | |
| Andy | 00:00:00 | Clarkson, NY | dig vid cam - dl movies to PC - when burn to CD - any format so can see on DVD player? - use VCD format if your player reads VCD. DVD-R format requires different drive, stored in MPEG2 format | |
| Tim | 00:00:00 | Rochester, NY | RR - IE has problem executing after installation - get hrgls, about 5 mins later, IE comes up with default Web page | |
| Jerry | 00:00:00 | Rochester, NY | IP numbers | |
| Fritz | 00:00:00 | Rochester, NY | Access - | |
| 2002-01-19 - 19 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | IEEE presentation at Kodak Camera Club - bld 28 "Theatre on the Ridge" - convergence of biz & tech - 23 Jan | |
| Bill | 00:00:00 | Greece, NY | XP - Off 97 - Excel - compile error TBRUN9 | |
| Chuck | 00:00:00 | Rochester, NY | leaves monitor on - when goes to turn computer on, monitor doesn't go off standby | jemstone game? | |
| Kevin | 00:00:00 | Auburn, NY | 400 MHz AMD - illegal operations recently | |
| Dave | 00:00:00 | Spencerport, NY | autoexec - autoexec new - diskmon all VB - errors entering & exiting Word & Excel | |
| Phil | 00:00:00 | Rochester, NY | Compaq Presario - Win95 - 180 MHz - can't run AOL 7 | |
| Steve | 00:00:00 | Rochester, NY | CD-RW - NT machine - repackaged LiteOn with Nero - diff version for NT | |
| Victor | 00:00:00 | Rochester, NY | Win98 - uninstalled wireless networking - maint wizard - scandisk FAT ran 10 times | |
| Gary | 00:00:00 | Rochester, NY | virus - SULFNBK - added mem | slow mem count | how save chip? | |
| Joe | 00:00:00 | Rochester, NY | power supplies - | ATA 100 HD CD IDE - | |
| Victor | 00:00:00 | Chili, NY | W98 - reinstall 98 from DOS | what is prob w/ system that doesn't come back same each time you launch it | |
| George | 00:00:00 | Greece, NY | Dell W98 - defrag - restarts 10 times | |
| Charlie | 00:00:00 | Geneva, NY | W98SE - explorer - illegal operation - | |
| Richard | 00:00:00 | Henrietta, NY | OE 6.0 - palm - more than one email account - sync | email - !00000 | Kodak USB - sees it in Win - drag&drop - RR USB - can only move files one at a time w/o lockup | |
| Howard | 00:00:00 | Irondequoit, NY | HP4400 W98SE - can't load drivers | |
| T.J. | 00:00:00 | Penfield, NY | Dell P3 733 128 W98SE - upgrading | |
| Lynn | 00:00:00 | Rochester, NY | 2 HDs 1 C&D 2 E,F&G - mouse problems - no rclik, no scroll - started playing around and screwed things up | |
| Dave | 00:00:00 | Victor, NY | HP - Dell computer - 1 Yr Off2KPro, Win2K OfficeJet 600 tried to d/l new drivers bought new K60 - USB | |
| Ken | 00:00:00 | Pittsford, NY | memory - AMD Duron 750 Compaq Presario - handles PC133 - PC100 1-2 PC133 2-3 | 64M | |
| 2002-01-12 - 21 callers | ||||
| Tony | 00:00:00 | Greece, NY | HELP! Game on W95 Aptiva 300 64M 8G locked in MS-DOS - only safe mode | |
| Keith | 00:00:00 | Rochester, NY | searches - | |
| Roger | 00:00:00 | Rochester, NY | W98 - OE - | Palm - EXPREPRT | |
| Gary | 00:00:00 | Greece, NY | sister's computer - P200MMX Win95B AOL - didn't load prev attempt - safe mode - VFAT failed | service packs avail? | |
| Jay | 00:00:00 | Geneseo, NY | ME v NT - net at home | |
| Bert | 00:00:00 | Palmyra, NY | spoofed MS updates? | |
| Jeff | 00:00:00 | Webster, NY | answer: drop-down menu of searches | |
| Eloise | 00:00:00 | Rochester, NY | windl.exe explorer.exe w3rdlder trojan | |
| Keith | 00:00:00 | Victor, NY | had ME "been de-cootified" - | save point | old monitor didn't work well | Opera | |
| Allen | 00:00:00 | Rochester, NY | hand-me-down PC - PB W95 850M HD on boot get I/F or CD not ready | |
| John | 00:00:00 | West Henrietta, NY | CD-RW - audio tapes to CD? | |
| Phil | 00:00:00 | cell | Presario 1200T - 6 mo died - | |
| Jeff | 00:00:00 | in the studio... | ||
| Dawn | 00:00:00 | Pittsford, NY | Dell Inspiron 8000 - docking station - errors out of the docking station - Win2000 - Office 2000 | |
| Lynn | 00:00:00 | East Irondequoit, NY | Kodak digital camera & software - able to send pics to My Docs & mail thru Outlook - will not mail through Kodak software - | |
| Jackie | 00:00:00 | Walworth, NY | AV - which one? | |
| Leonard | 00:00:00 | Niagara Falls, NY | Nero | |
| Joe | 00:00:00 | Buffalo, NY | Win2000 answer - any shortcuts? | disclosing bugs - what do we think of the debate? | automacron: time updater | |
| Brian | 00:00:00 | Fairport, NY | Ad Cache | |
| Mark | 00:00:00 | Spencerport, NY | 6-mo old Dell - ME - Word - dangerously low on sys resources | |
| Gene | 00:00:00 | Rochester, NY | prob opening Web page | |
| 2002-01-05 - 17 callers | ||||
| Bill | 00:00:00 | Rochester, NY | anti-virus bundle only good for 3 mo | |
| Joe | 00:00:00 | Greece, NY | online - everything went black - cursor in upper left - Win98 | OE - everything gone from InBox | |
| Dave | 00:00:00 | Rochester, NY | OE sent attachments ok; now using O; no attachments to OE users | |
| Bruce | 00:00:00 | Hennrietta, NY | Geek Week - New Horizons Training Center 60 Corp Woods 7-9 Thursday 10 Jan - how to do job searches on the Internet | |
| Steve | 00:00:00 | Penfield, NY | computer has slowed down to a crawl - many copies of wscript running | video capture card - want to burn a DVD on CD | |
| John | 00:00:00 | Rochester, NY | upgrade - ISP is AOL - love it | LCD monitors? | |
| Aline | 00:00:00 | Rochester, NY | RULaunch | |
| Warren | 00:00:00 | Penfield, NY | Xerox Home Center Printer - when gets to 1/2way point on last page, stops printing | |
| Gemma | 00:00:00 | Buffalo, NY | Compaq Presario - pre-owned - Content Advisor | |
| Sue | 00:00:00 | Rochester, NY | Mac - AOL - 3 yrs - how clean files? - system error crash | |
| Brian | 00:00:00 | Pittsford, NY | avi - can't download correct codec | convert AVIs? | |
| Paul | 00:00:00 | Dansville, NY | Internet Sharing - DSL - XP - 4 port router - "cable disconnected" | |
| Jay | 00:00:00 | East Rochester, NY | Win98 - Harry Potter CD game - DLL DSound.DLL not found | |
| Paul | 00:00:00 | Fairport, NY | Compaq Presario - HD Crash - sector not found reading Drive C: file allocation table bad | |
| James | 00:00:00 | Ogden, NY | virus? Restore Kit | |
| Terry | 00:00:00 | Rochester, NY | sound card problems | |
| Rob | 00:00:00 | cell phone | Dell Inspiron - slow - | |
| 2001-12-29 - 18 callers | ||||
| Dave | 00:00:00 | Victor, NY | want to buy - Celerons down, Pentiums more expensive - CvP? | XP? | Mac flat box | |
| Barry | 00:00:00 | Pittsford, NY | how big a HD can 98 take? | |
| Ron | 00:00:00 | Rochester, NY | 2 PCs on net - neither will print email text | |
| Marion | 00:00:00 | Rochester, NY | I'm not sure who we're talking to here... have 266 - how fast a processor can I put in this machine? | |
| Leo | 00:00:00 | Churchville, NY | 2 SCSI CD drives - trouble writing one to the other at 12X - writing at 4X is okay - | |
| Brian | 00:00:00 | Fairport, NY | monitor different - problem w/ video | |
| Ed | 00:00:00 | Webster, NY | Norton 2002, uninstall - corrupted file - procedure to uninstall manually - D/ not accessible - this folder was moved or removed - | |
| Jim | 00:00:00 | Greece, NY | laptop - at boot, just sits at Windows logo | |
| Art | 00:00:00 | Brighton, NY | SULFNBK.EXE | how send to everybody at once in your addr bk? | |
| Steve | 00:00:00 | Irondequoit, NY | MYDATA - customer list - how get data out to new one? | |
| Jorge | 00:00:00 | Rochester, NY | Dell Inspiron - shutdown problem | |
| Diane | 00:00:00 | Greece, NY | iBot Web cam! - looking for program for both Mac & PC - iVisit not good - firewire - DSL | microphone - what should I get - G4 450HMz | |
| Denise | 00:00:00 | Greece, NY | Flash 5 script - control the browser window - | |
| Jackie | 00:00:00 | Ontario, NY | 3 computers network P2P W98 - 2 HP printers - LJ & inkjet - periodically, it's offline - | Excel - can't display full window - not enough memory | dialup RR? | |
| Roger | 00:00:00 | Rochester, NY | can print entire help section instead of click here/click there? | |
| Phil | 00:00:00 | Lima, NY | WebTV to PC - how copy addr book? | |
| Bob | 00:00:00 | Walworth, NY | when turn on PC, keyboard error - F1 - periodic - | |
| Ed | 00:00:00 | Rochester, NY | network on home - | |
| 2001-12-22 - 18 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | Mac: easy method: multiple ISP configs? OS8.1 Centra 650 | |
| Ron | 00:00:00 | Rochester, NY | virus? - 2.0 McAfee - bought 6.1 - | |
| Jeff | 00:00:00 | Rochester, NY | Dell Laptop - 700MHz, 256M, ME -> WinXP | no msconfig | |
| Rick | 00:00:00 | Rochester, NY | Win98 - Norton System Works - one-button check comes up w/ 15 Registry errors | |
| Vince | 00:00:00 | Pittsford, NY | updated IE & OE - much slower - went back | |
| Edith | 00:00:00 | Brighton, NY | AOL - cookies - encryption | |
| Brian | 00:00:00 | Fairport, NY | HP - ME -> 98 - found video okay, no sound driver | |
| K.C. | 00:00:00 | Rochester, NY | build new system - 2 AMDs Tyan Thunder 7 - | |
| Barry | 00:00:00 | Pittsford, NY | Maxtor 160G - XP - 137G limit... | |
| Joel | 00:00:00 | Pittsford, NY | Mac G3 8.6 233 MHz Platinum X???? | |
| Frank | 00:00:00 | Rochester, NY | RFI | |
| Lee | 00:00:00 | Henrietta, NY | home network - Mandrake server - windows talks fine, Red Hat can't. | |
| Linda | 00:00:00 | Rochester, NY | ||
| Fred | 00:00:00 | Caledonia, NY | Norton 2001 - found lost file clusters - wouldn't correct it - put CD in | AOL - how fast is my modem? | re Edith - AOL - Netscape works | |
| Bill | 00:00:00 | Greece, NY | network - NetGear router - sometimes can get in from upstairs - 50' unshielded | answer: can't network XP - PracticallyNetworked.com | |
| Mike | 00:00:00 | Rochester, NY | St. Augustine's!!! XP - we're the new Tin Men | |
| Nick | 00:00:00 | Rochester, NY | jumped into Athon XP 1700 - opportunity to push to 1800 or 1900 | |
| Bob | 00:00:00 | Pittsford, NY | Mac X - no luck installing Epson 740 Stylus - print server on the Epson | |
| 2001-12-15 - 14 callers | ||||
| Jim | 00:00:00 | Springwater, NY | upgrade? 56K external W98SE K200 128M - how get faster upgrade? | |
| John | 00:00:00 | Henrietta, NY | WinMX - d/l a song that booted into safe mode | after, icons were huge | |
| Steve | 00:00:00 | Rochester, NY | email - attachment - MyComputer - options - association c.dtf | |
| Bill | 00:00:00 | Rochester, NY | Mac - AIM - Type 3 error - | duplicate addresses in Outlook - UPS program for shipping - same problem - | |
| John | 00:00:00 | Rochester, NY | WinME - | |
| Chip | 00:00:00 | Chili, NY | CD-RW - Compaq - 98SE - won't write - can't find driver - out of warranty - can't find roxio software | |
| Dave | 00:00:00 | Avon, NY | 128M 133MHz - has 100MHz - | |
| Scottie | 00:00:00 | Canandaigua, NY | email - spyware? - SPAM! | |
| Pete | 00:00:00 | Honeoye Falls, NY | re: CD Burners - any backup hardware? | |
| John | 00:00:00 | Fairport, NY | reinst Win98 - "fat32 conversion" - good? | |
| Bert | 00:00:00 | Palmyra, NY | SPAM - | Netscape 6.2.1 | |
| KC | 00:00:00 | Rochester, NY | upgraded - service patches for Office2K - killed everything | |
| Don | 00:00:00 | Rochester, NY | wireless network - XP Home - 98SE - USR cards - | SPAM - spamkiller | |
| Bill | 00:00:00 | Brighton, NY | Win95B - 233MHz - 64M - 2nd internal HD - images the first one - Maxtor - | use the ribbon that came with their HD - 80-wire vs. old one | |
| 2001-12-08 - 19 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | Geek Week - | |
| Greg | 00:00:00 | Fairport, NY | can't download McAfee DAT files | |
| Rick | 00:00:00 | Pittsford, NY | virus problem | |
| Eleanor | 00:00:00 | Rochester, NY | responds slowly - freezes - print very slow | |
| Jerry | 00:00:00 | Penn Yann, NY | virus - Outlook Express | |
| Lillian | 00:00:00 | Henrietta, NY | ||
| Dave | 00:00:00 | Greece, NY | Web site - learning as he goes - Front Page - | |
| Bob | 00:00:00 | Rochester, NY | MS - PackBell - | |
| Frank | 00:00:00 | Gates | XP - 2 yr license - GONE! | one copy office on two XPs? | |
| Alan | 00:00:00 | Pittsford, NY | AMD 133 - 96M - Win95 -> Win98 - go to Win2K? | |
| Frank | 00:00:00 | Rochester, NY | Netscape 4.77 - try to run 6 - "connection refused" | |
| Dave | 00:00:00 | Buffalo, NY | what determines my modem's true speed? | |
| Joyce | 00:00:00 | Spencerport, NY | print OE addresses on another computer? | |
| Ray | 00:00:00 | Rochester, NY | built-in video - not certified | |
| Lorie | 00:00:00 | Henrietta, NY | "a friend's son" downloaded a game which screwed up her system | |
| Greg | 00:00:00 | Rochester, NY | two PCs, ME, had RR, back to dialup, one has BlueLight and connects fine, other connects but gets error - no PPP protocol configured | |
| Debbie | 00:00:00 | Williamson, NY | open PDF, tries to open in Word | |
| Chuck | 00:00:00 | East Rochester, NY | Type and Speak user - 4 disks - one with demo programs including PC Master - using old Wang to talk to his type&speak - need someone who can break the demo limitation | |
| Mark | 00:00:00 | Webster, NY | Win98 - resources deteriorate | |
| 2001-12-01 - 19 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | ComputerLink Mag: gift suggestions - call forwarding while online | Mac: DVD not recognized | |
| Alan | 00:00:00 | Farmington, NY | AT&T - can't get on through them - Internet Wizard - connect to it first, then the AT&T icon works | |
| Jeff | 00:00:00 | Ontario, NY | 1.2 Athlon 256M DVD movie - icon says playback failed | |
| Paul | 00:00:00 | Pittford, NY | OE Virus victim? - G4 Mac - address book won't save new - some are not in alpha order - won't find some addrs, some have duplicated themselves | |
| Ken | 00:00:00 | Pittsford, NY | Presario 64M 750 Duron +128M +256 PC133m | | |
| Eric | 00:00:00 | Rochester, NY | ans mach on the PC - 99 mailboxes on DOS - | |
| Jeff | 00:00:00 | Pittsford, NY | ||
| Richard | 00:00:00 | Rochester, NY | HotFax - can't find where to turn it off | |
| Dan | 00:00:00 | Rochester, NY | HP 855C DeskJet - disconnected - wouldn't print - borrowed HP9xx - used that - reconnected 855 - made sure it wsa the default - printing ok, but first rpints header & footer page w/ errors | |
| Bob | 00:00:00 | PIttsford, NY | comment: twice in last eight years, major crashes, sometimes backups fail using old computer do backups over the net to old computer | |
| Frank | 00:00:00 | Rochester, NY | problem getting service - 4 yr extended warranty | |
| Paul | 00:00:00 | Spencerport, NY | answering machines: Smith Micro - HOTFAX MSG CENTER | |
| Carl | 00:00:00 | Manchester, NY | early Christmas present - MS Train Simulator - installed, but won't run | |
| Ken | 00:00:00 | Fairport, NY | Hi to Nick - Intel 400 - 2 more SIMMS - 384M - 10G full - added 40G - CD-RW - Win98SE - lots of errors - "stray files" - | |
| Lee | 00:00:00 | Henrietta, NY | Linux RH 7.1 - Netscape - searching - after 1/2 hr loads blank pages | QT on Linux? | |
| Gene | 00:00:00 | Gonanda, NY | visually impaired - crashes with Jaws, etc. | |
| Ron | 00:00:00 | Henrietta, NY | viruses - which program? | phone to printer - | |
| Mark | 00:00:00 | Spencerport, NY | Dell 4 mo old 1.7GH 40G 256M DDR mem - expensive? | Favorite Web site - | |
| Pete | 00:00:00 | Perry, NY | eyeball camera din't work - scanner quit working - TWAIN driver | |
| 2001-11-24 - 14 callers | ||||
| Paul | 00:00:00 | Brighton, NY | Windows 98SE Toshiba Laptop - HotMail - displays folders as icons - if go to HotMail, when come back, all folders display in detail mode! | |
| John | 00:00:00 | Rochester, NY | Internet - has no computer - but sees/hears/reads "for more info access the Internet." | |
| Bill | 00:00:00 | Rochester, NY | XP - attachments - "OE something won't let it through" - | Netscape - 6.0? - "update to 6.2" - differences? | |
| Thomas | 00:00:00 | Rochester, NY | MS upgrades sometimes downgrade - 98SE - old AT formfactor P2-200 - after update, would not run | |
| Lance | 00:00:00 | Rochester, NY | McAfee - can't get updates to data files - | |
| Fred | 00:00:00 | Places in Rochester that accepted used PCs? | ||
| Kurt | 00:00:00 | Rochester, NY | expand memory in Mac G4 - PC133s default to 100s? | |
| Niaz | 00:00:00 | Greece, NY | Mac OS 9.0.4 - learning database - which one? | portable computer - need only Internet & email, and use the database - which one? | |
| Mark | 00:00:00 | Rochester, NY | report cards - Win98 - how to limit his time on the machine? | |
| Bob | 00:00:00 | Rochester, NY | PBell Win95 - Mitsumi CD-R - 80-min blanks don't work - | |
| Scott | 00:00:00 | Canandaigua, NY | download eBooks - Win98 - file in "My Documents" - some of the eBooks won't move - .exe | |
| Ben | 00:00:00 | Naples, NY | iMac - sleep - can't wake - gets black screen - about 1.5 years old - OS 9 | 256M added - if put another one in, do they have to be the same? | |
| Larry | 00:00:00 | Rochester, NY | can one build an Apple the same way one can build a PC? | |
| Frank | 00:00:00 | Rochester, NY | can't find IBM laptop with Linux on it | |
| 2001-11-17 - 12 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | Performa 6205 - anomalies - Apple says only 8.0 OS - can use higher? | serial ports don't support hardware handshaking used for 9600bps+ modems; nothing on it at Apple's site | |
| Dave | 00:00:00 | cell | Compaq 120 - uses QuickBooks - just needs computer, not printer, monitor, etc. - | |
| Cliff | 00:00:00 | Irondequoit, ,NY | Mac - C.I.D.E.R. member - downloaded new version of Outlook Express - signed up for various enewsletters - gets mail, but body is empty - if quit OE & reenter, gets the body! - if leave & come back, they're empty again! - mail does not look as it did befo | |
| Steve | 00:00:00 | accurate modem speed - AnalogX's NetStat Live - | ||
| Paul | 00:00:00 | DoS attacks on XP | ||
| Bill | 00:00:00 | Rochester, NY | Napster MP3s - new has XP - how move 'em over? | |
| Joseph | 00:00:00 | Rochester, NY | has $300 - doesn't want Xbox - what's the greatest video card? | |
| Bill | 00:00:00 | Batavia, NY | ASUS 400MHz K6-2 flashcard reader USB - Visioneer USB works fine, flashcard doesn't find it except every 5-6 times - Win98 | |
| Jim | 00:00:00 | Rochester, NY | Web page - can't get into secure Web site on one specific computer - works on other computer | |
| Bob | 00:00:00 | Hilton, NY | Compaq Presario - 4505 3 yrs old Win95 - problems with ISP - they say some of his software corrupted - reinstalled dialup networking - about 3 times - it keeps saying it wants to be reinstalled | |
| Frank | 00:00:00 | Rochester, NY | buying a new PC - IBM Aptiva - pwr sply shorted - Gateway or Dell or Generic? | |
| Bob | 00:00:00 | Geneseo, NY | Apple user & FileMaker user - local Guru? | |
| 2001-11-10 - 21 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | Thanks, Dave! re: XP presentation at We Do Windows | 585 Area Code - Find & Replace 716 in Palm? | |
| David | 00:00:00 | Rochester, NY | P2 Win98 Grafire 2 tablet - USB - nothing happens | |
| John | 00:00:00 | Lima, NY | ZoneAlarm - 98SE | |
| Ray | 00:00:00 | Greece, NY | Win98SE Word 97 - record macros | Word Macro site? | |
| Russ | 00:00:00 | West Brighton, NY | Win98SE - HotMail - standard error page | |
| Kener | 00:00:00 | Pittsford, NY | G3 750M 9.1 system error on shutdown - goes into a loop | |
| Bill | 00:00:00 | Rochester, NY | FOAF - put everything on a disk - reloaded everything - hasn't got the disk for his printer | |
| Donald | 00:00:00 | Irondequoit, ,NY | got McAfee on Compaq Presario with ME | |
| Ed | 00:00:00 | Rochester, NY | MSI StarForce motherboard - sound - high-pitched tone comes out of speakers | |
| John | 00:00:00 | cell phone | downloaded OE 6.0 - ZA doesn't like it | XP - laptop? - 128M | |
| Justin | 00:00:00 | Pittsford, NY | Dell workstation - all-purpose scanner/copier/printer - goes offline - HP OfficeJet USB - 98SE | |
| Doug | 00:00:00 | "Incinerator" software suddenly appeared - how remove? | ||
| Rick | 00:00:00 | Penfield, NY | Apple CIDER flea market & auction Wednesday | |
| Dennis | 00:00:00 | Perinton, NY | ME - replace w/ 98 - overlay or wipe out? | |
| Glen | 00:00:00 | Penfield, NY | archive LPs to CD? | |
| Margaret-Ann | 00:00:00 | Rochester, NY | modem - computer turned off, but still trying to connect??? | |
| David | 00:00:00 | Brighton, NY | printer - Control Panel - printer properties - | |
| Dean | 00:00:00 | Rochester, NY | boot system - produces Win98 screen - goes black - VSINIT.VXD - | |
| Steve | 00:00:00 | Penfield, NY | Road Runner - intermittent blue screen during boot up - while browsing locks up every 15 mins - USB | |
| Brian | 00:00:00 | Caledonia, NY | 15 PowerPCs - Netscape 4 - trying to reinstall - won't let you into the preferences | |
| Pat | 00:00:00 | Penfield, NY | Road Runner troubles - once in Windows, everything slows down horribly - Win98 P3 64M | |
| 2001-11-03 - 10 callers | ||||
| Jeff | 00:00:00 | Ontario, NY | LinkSys router - PC Anywhere won't connect | |
| Bruce | 00:00:00 | Henrietta, NY | Bob: thanks for doing We Do Windows in October - Nov meeting, Dave will be there | ZoneAlarm | |
| Bill | 00:00:00 | Rochester, NY | computer freezes - pinging noise inside the computer | buying new PC w/ Windows XP - how do two monitors? | |
| Greg | 00:00:00 | Rochester, NY | PnP problem - serial port & built-in modem - uninstalled driver and 2nd serial port disappeared completely - Windows NT | |
| Uri | 00:00:00 | Rochester, NY | Win2K - My Computer hangs the system | |
| George | 00:00:00 | Fairport, NY | Sony laptop - two of the keyboard keys don't work (6 & -) - any repair shops that can make a quick guesstimate about it? | |
| Bob | 00:00:00 | erorr loading DLLSCSINT | ||
| Dan | 00:00:00 | Pittsford, NY | OE Mac - changed ISPs - switching from HotMail | |
| Vince | 00:00:00 | Greece, NY | Win95 - Compaq LTE5250 810M CD & floppy - removed some software - on boot, gets to splash screen and shuts down | |
| Johnny | 00:00:00 | Rochester, NY | Win98 - printer will not print anything except test print - Canon C5000 Multipass | |
| 2001-10-27 - 13 callers | ||||
| Jack | 00:00:00 | Rochester, NY | why kicked off 12 periodically? | free ISP? | |
| Paul | 00:00:00 | Brighton, NY | can't play any sounds | |
| Joe | 00:00:00 | Chili, NY | Win98 to SE upgrade | |
| Tom | 00:00:00 | Chili, NY | AppleISP is a good mid-cost ISP $12.95 unlimited nationwide | |
| Phil | 00:00:00 | Rochester, NY | HD, after 5-10 mins, starts processing in the background | |
| David | 00:00:00 | Lima, NY | upgrade from 3.11 to 98SE via update disk - does not own full 98 - should I get one? | lots of Ebay - long user id name - autofill? | |
| Randy | 00:00:00 | Rochester, NY | search engine registry services | |
| Ken | 00:00:00 | Win2K Pro - some sites hang 1/2 way through download - empty cache often - no help | ||
| Ben | 00:00:00 | Hamlin, NY | chronic unreliable problem - power management setting in Control Panel - set it for the computer to hibernate | computer froze - reset - wouldn't respond at all - reboot - primary hard drive failed - reset again fixed it | CD burner - simple way to burn a | |
| Charles | 00:00:00 | Rochester, NY | HP Sam's Win98 - is that 1st or 2nd edition? Should I get SE? | Can I do XP? | |
| Keith | 00:00:00 | Farmington, NY | older computer with ME - froze - "RUNDLL32 caused error in NEWDOTNET" | |
| Bud | 00:00:00 | Chili, NY | new MB - Win98 SE - when turn off, hangs | |
| Niaz | 00:00:00 | Greece, NY | dig camera to Mac 9.0 - save as JPEG -> HP printer - not happy with quality of printing | |
| 2001-10-20 - 15 callers | ||||
| Ken | 00:00:00 | Brighton, NY | WinNT4 SP5 2 HDs small C: 2G FAT D: larger NTFS small drive has problems | |
| Bob | 00:00:00 | Rochester, NY | why are Compaqs cheaper than other models? | |
| Evan | 00:00:00 | Rochester, NY | dialup networking launches on startup | |
| Wayne | 00:00:00 | Rochester, NY | Win98SE still on sale? | |
| Mary Ann | 00:00:00 | Rochester, NY | Word doc in Times New Roman - when print, a shadow prints - Verdana prints fine - multiple docs HPDeskjet - NO VIRUS SOFTWARE!!! | |
| Harris | 00:00:00 | Pittsford, NY | connect PC through home Mac? Win2KPro OS9.1 - VNC | |
| Mark | 00:00:00 | older mac OSs | ||
| Terry | 00:00:00 | create textfile called temp.vbs shift-Rclick - always open w/ Notepad | ||
| Jay | 00:00:00 | Rochester, NY | Mac - LimeWire - some MP3s open in QuickTime, others do not | |
| Mac | 00:00:00 | Greece, NY | 5.25" floppies - convert? | |
| Mark | 00:00:00 | Rochester, NY | XP Lease? | |
| Pat | 00:00:00 | Rochester, NY | at startup: Primary Master Hard Disk failed | |
| Mark | 00:00:00 | Henrietta, NY | Win98SE IE5 | hd boots okay if don't use for 2 hrs | |
| Glen | 00:00:00 | cable | 3.5" floppy - startup w/ 3.5" worked! if startup without boot disk in drive, 3.5" won't work | |
| Dave | 00:00:00 | Greece, NY | WinME - lots of stuff starts running | |
| 2001-10-13 - 9 callers | ||||
| Bill | 00:00:00 | Greece, NY | member for 28 years! Win98SE blank screen screensaver all white is magenta - Dell says remove video drivers | |
| Tony | 00:00:00 | Henrietta, NY | ThinkPad added 256M wants RAM drive | |
| Alan | 00:00:00 | Geneseo, NY | not a member - Iomega click of death - | |
| Art | 00:00:00 | Brighton | member since Hector was a pup - got email on trick to foil a worm - put !000 address | |
| Leo | 00:00:00 | Churchville | member for 6 years - McAfee - Eudora - | |
| Erin | 00:00:00 | used Mac Performa 6214CD - wants to remove Mac OS9 - needs 7.6.1 or higher | ||
| Leslie | 00:00:00 | Rochester, NY | member - Outlook Express - goes into death spiral - | |
| David | 00:00:00 | Rochester, NY | member - old computer magazines | |
| Ted | 00:00:00 | Victor, NY | member long time - Sun E6800 10 CPUs 16G - Mac CCL files - modem magic | |
| 2001-10-06 - 11 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows - New Horizons - 2nd Thursday - 7-9 - "Sound Bytes Becomes Physical" - Bob will be there taking questions on how the show works | activate? | |
| Art | 00:00:00 | Brighton, NY | wiped quick start menu items - how get back? | |
| Tim | 00:00:00 | Pittsford, NY | EZClean - registry cleanup | |
| Gail | 00:00:00 | Rochester, NY | reload Win95 - compressed vol or something... can't reinstall Windows 95 | |
| Bernie | 00:00:00 | Brighton, NY | iMac - started loading software & it shutdown in middle of install - can't reboot - works with no extensions, printers gone | |
| multiple | 00:00:00 | viruses - Randy has tech pointers: "Strategic Technology Protection Program" - www.microsoft.com/security - free product support for virus-related issues - | ||
| Rome | 00:00:00 | Dell Dimension 1000 - 1G 40G - ME - 128M - CDRW - can't reopen CDRW w/out reboot - false 2nd 3.5" floppy | ||
| Bob | 00:00:00 | Rochester, NY | 1st time! HP Pavilion 18 mo old W98 latest McAfee - dialup - disconnects in the middle of a session - takes several tries to reconnect - POP3 error - | about 3-4 wks ago: double-click on My Computer or WinExplorer or desktop folder - tries to open dialup | |
| Bill | 00:00:00 | Rochester, NY | 4yr old PC 266 P2 98SE - messed up - hd died - new hd - freezes, dies, etc. - | |
| Tom | 00:00:00 | Brockport, NY | upgrade to IE 5.0, problems - 266 32M W95 | hd is c: d: e: - d/l filled the drive | |
| Hal | 00:00:00 | Dansville, NY | PMac 6100 OS 7.6 4.7 Navigator 2nd lightning zap on modem - new Best Data 56K - when try to access modem port, get "port in use" - removed stuff from extension manager - something is still owning it | |
| 2001-09-29 - 13 callers | ||||
| Matt | 00:00:00 | Indianapolis, IN | 80G Maxtor HD - in sys w/ 80G - can't boot off old 80G - can only access 2G - 98SE | |
| Susan | 00:00:00 | Henrietta, NY | USPs - how check on power reqs of devices plugged in | |
| Chris | 00:00:00 | Rochester, NY | 8.6 iMac - freezes in the middle of startup - last extension is MacLink | |
| Martha | 00:00:00 | Rochester, NY | Pbook OS9 locks every three times CHK error - PageMaker & Word | |
| Tom | 00:00:00 | Fairport, NY | good offline newsgroup reader | |
| Yev | 00:00:00 | New listener! 2 PCs AMD K6 200 MHz, 533 Celeron sysresources | ||
| Tom | 00:00:00 | Rochester, NY | 80G Maxtor no motherboard recognizes it as 80G | |
| Paul | 00:00:00 | Brighton, NY | can't run Millenium - updated av this week - did not do full scan - updated ME critical updates - when done, screen said "what do you want to do with this virus? Quarantine?" | |
| Thomas | 00:00:00 | Fairport, NY | OE - can't use the links in any of the mail you receive | error portion in IE screen on left - "problems with Web page" | |
| Bill | 00:00:00 | Greece, NY | CD-RW for backup | |
| Bill | 00:00:00 | Greece, NY | CD-RW for backup | |
| Lance | 00:00:00 | Rochester, NY | how block email from certain places | |
| Dave | 00:00:00 | Canadaigua, NY | video production with Mac - 2G limit? | |
| 2001-09-22 - 18 callers | ||||
| Lawrence | 00:00:00 | Rochester, NY | add/remove programs - phantom programs | |
| Steve | 00:00:00 | Mt. Morris, NY | new PC - dead - can't get through ISP - updated Norton this morning - trojan virtual root virus | |
| Paul | 00:00:00 | Brighton, NY | trojans suggestions - get rid of OE only temporary - has no address book! | |
| Lee | 00:00:00 | Henrietta, NY | small net - PCs, Apple, Linux - only windows boxes can't see Linux box - username has to exist on the Linux box - generate smb password from the username - smbpasswd - | |
| Dave | 00:00:00 | Rochester, NY | pre-virus problem - ThinkPad - can't get to ask.com or ericcson.com | |
| Cal | 00:00:00 | East Rochester, NY | registry set back to original - can't find any of his new hardware | |
| Vince | 00:00:00 | Chili, NY | Win98SE freeze during start | |
| Ty | 00:00:00 | Irondequoit, NY | Paul is correct - encrypt the address text file | warning - check virus protection to make sure it's actually downloading | do we have something going on this afternoon? | |
| Hank | 00:00:00 | Rochester, NY | email - Eudora, Pegasus, etc. | |
| Mark | 00:00:00 | Rochester, NY | Compaq 1700 - lots of software problems - IE doesn't hold default settings - Inet Properties default won't hold - sometimes Earthlink dialup connection screen is blank - WinME | |
| Anil | 00:00:00 | Rochester, NY | Win2KPro - 2nd HD - install Linux? how dual boot? currently running LILO; wants to run NTLoader | |
| Dan | 00:00:00 | Pittsford, NY | Mac trapped in PC world - PC in basement having trouble logging in - LinkSys router | |
| Bill | 00:00:00 | Rochester, NY | got Nimda - had to manually remove about 4,000 files it put on your hard drive. LinkSys | |
| Chris | 00:00:00 | Rochester, NY | Gateway 400MHz 96M 13G RR wife on outlook he on netscape she has had trouble with responsetime opening | |
| Doug | 00:00:00 | Fairport, NY | IE 5.5 action is cancelled - content advisor info is missing - can't get to it - needs password | |
| Ross | 00:00:00 | Rochester, NY | W2K McAfee - wouldn't launch - uninstalled & unable to execute setup | |
| Roberto | 00:00:00 | Rochester, NY | trying to record LPs to CDs - sound very low | |
| Richard | 00:00:00 | Brockport, NY | just annoying enough to make him curious - Mac G3 8.6 - every reboot "application " " has unexpectedly quit because error of type 1 has occurred" | |
| 2001-09-08 - 15 callers | ||||
| Bruce | 00:00:00 | Henrietta | We Do Windows Sept 2nd Thurs New Horiz 13 Sept 7 PM - Micrecycle | re: News - HP & Compaq | |
| John | 00:00:00 | Rochester, NY | can't get into Windows - old version of C:windowssystemDDEM.dll | |
| Tony | 00:00:00 | Rochester, NY | Netscape - email - mail server responded - mail box is corrupted - please enter a new password | |
| Jack | 00:00:00 | Rochester, NY | course catalog - Roch School District 2001/2002 - computer courses - 15 people - one place only - old computers & software | |
| Warren | 00:00:00 | Penfield, NY | won't shut down - VSHWIN not responding | |
| Susan | 00:00:00 | Rochester, NY | DVD burners | |
| Greybird | 00:00:00 | bought McAfee upgrade - uninstall old first? no. icon from first version pops up; error; twice before new version pops up - cannot uninstall old version | ||
| Paul | 00:00:00 | Brighton | re: Tony! - Frontier having problem with mailboxes - not his problem | |
| Simon | 00:00:00 | Rochester, NY | 2 HDs - master/slave - diff OS on each??? | |
| Alan | 00:00:00 | Rochester, NY | PowerMac 7300 - stuck on smilie face - new HD, new software - won't recognize HPLJ3P printer - Atalk through modem port - after select printer "have no printer selected" or "don't have valid printer" | |
| Dick | 00:00:00 | Rochester, NY | re: dualboot - Partition Magic comes with Boot Magic! - DDEM.DLL - Warren: corrupt APPSLOG folder | Windows critical updates - SA has turned this off! | |
| Peter | 00:00:00 | car | re: Mac/printer - patch? | |
| Bill | 00:00:00 | Fairport, NY | neighbors - both on Prodigy - one laptop one desktop - takes 20 times to log on - go to Bill's house, log on immediately - go to cottage, log on immediately | |
| Wayne | 00:00:00 | Rochester, NY | unable to download from Internet - can't copy file error code 1026 | |
| John | 00:00:00 | car | MS Outlook 2000 - locks up after on for two minutes | |
| 2001-09-01 - 13 callers | ||||
| Ed | 00:00:00 | Ithaca, NY | Presario - can't find floppy | AMD | 2nd edition? | |
| Paul | 00:00:00 | Brighton, NY | modem lights software? | |
| Will | 00:00:00 | Rochester, NY | OE - virus | |
| Jeremy | 00:00:00 | Rochester, NY | ||
| 00:00:00 | Rochester, NY | RR - USB | ||
| Phil | 00:00:00 | Dell - 166/64 | ||
| Bill | 00:00:00 | Rochester, NY | modem | |
| Ray | 00:00:00 | Greece, NY | Word 97 templates | |
| Dennis | 00:00:00 | Rochester, NY | 4G HD 3G fat 32 1G none | |
| Harold | 00:00:00 | Rochester, NY | W2K | strange behavior | |
| Paul | 00:00:00 | Rochester, NY | 166 Linux | primary v extended | |
| Kelly | 00:00:00 | Ithaca, NY | ||
| Rick | 00:00:00 | Rochester, NY | ||
| 2001-08-25 - 12 callers | ||||
| Paul | 00:00:00 | Irondequoit, NY | backup | | |
| Bill | 00:00:00 | Rochester, NY | Duron v Celeron? | emachine? | |
| Stephanie | 00:00:00 | Greece, NY | laptop 64M -> 128? | |
| Betsy | 00:00:00 | Brighton, NY | temp files | |
| Warren | 00:00:00 | Penfield, NY | AN! checks | shut down | |
| Mark | 00:00:00 | Penn Yann, NY | sounds | |
| Terrance | 00:00:00 | surge protector | ||
| Steve | 00:00:00 | Mt. Morris, NY | transfer old PC to new | |
| Jim | 00:00:00 | Pittsford, NY | ISDN config | |
| Danielle | 00:00:00 | Brighton, NY | HPLJ5L - sometimes won't print | |
| Sandy | 00:00:00 | Rochester, NY | HD died | evaporator/cooler? | |
| Esther | 00:00:00 | Pittsford, NY | ||
| 2001-08-18 - 11 callers | ||||
| Dave | 00:00:00 | Lima, NY | Windows Media radio? | |
| Marty | 00:00:00 | Webster, NY | workstation - Turtle Beach - CDs | Monterey? | |
| Warren | 00:00:00 | Penfield, NY | ||
| Paul | 00:00:00 | Penfield, NY | donate? | |
| SnazBoy | 00:00:00 | music - RP jukebox | ||
| Paul | 00:00:00 | Brighton, NY | abuse@ | |
| Paul | 00:00:00 | Rochester, NY | ||
| 00:00:00 | Rochester, NY | received new template | ||
| Tim | 00:00:00 | West Henrietta, NY | CDRW | |
| Kevin | 00:00:00 | Pittsford, NY | W98 v ME | |
| Marissa | 00:00:00 | Pittsford, NY | P3 or 4? | |
| 2001-08-11 - 13 callers | ||||
| Rich | 00:00:00 | Rochester, NY | skipping sound | |
| Juan | 00:00:00 | Penfield, NY | WP Family Pack 3 | |
| Dan | 00:00:00 | Rochester, NY | monitor died | |
| John | 00:00:00 | Rochester, NY | ||
| Tim | 00:00:00 | del *.* | ||
| Bill | 00:00:00 | old PCs & Macs | ||
| Bill | 00:00:00 | Farmington, NY | ||
| Mike | 00:00:00 | Rochester, NY | ThinkPad 600E W2K -> NT AT&T VPN | |
| Kelly | 00:00:00 | Fairport, NY | 486 | |
| Steve | 00:00:00 | Mt. Morris, NY | ||
| Paul | 00:00:00 | Brighton, NY | http://www.microsoft.com/windows/lifecycle/consumer.asp | |
| someone | 00:00:00 | somewhere | yes, I completely missed it... | |
| Mark | 00:00:00 | Webster, NY | W98SE | McAfee 5.183 | |
| 2001-07-28 - 11 callers | ||||
| Jeff | 00:00:00 | Ontario, NY | pwd - MS Net | memory | |
| Jack | 00:00:00 | Rochester, NY | stocks? | shortcut to Frontier | |
| Bill | 00:00:00 | Rochester, NY | digital camera graphics program? | RAM | |
| Becky | 00:00:00 | Seneca Falls, NY | Maclink PLus | |
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows - MS Guy! | Mac cable connect | |
| Cristino | 00:00:00 | content advisor | ||
| Don | 00:00:00 | Penn Yann, NY | Dell ME P4 | |
| Eugene | 00:00:00 | Rochester, NY | anti-MS | |
| Dan | 00:00:00 | Webster, NY | virus - 98SE P3 256M | |
| Steve | 00:00:00 | Rochester, NY | PhotoShop - faster on Mac? | |
| Mark | 00:00:00 | Rochester, NY | ||
| 2001-07-14 - 12 callers | ||||
| Nathaniel | 00:00:00 | Rochester, NY | BASE4CAB | |
| Frank | 00:00:00 | Brockport, NY | Mac | |
| Dennis | 00:00:00 | Rochester, NY | Mac | |
| Glen | 00:00:00 | East Rochester, NY | USB | |
| Dave | 00:00:00 | Brighton, NY | Dell Optiplex 95 upgrd 98SE? | |
| David | 00:00:00 | HPOJG55 | ||
| Al | 00:00:00 | Rochester, NY | web pool | |
| Jessica | 00:00:00 | Rochester, NY | defrag | |
| Rich | 00:00:00 | Rochester, NY | emachine - ME - | P3 450 kicked out of game | |
| Kenny | 00:00:00 | Rochester, NY | ||
| Josh | 00:00:00 | Spencerport, NY | ||
| Michael | 00:00:00 | Rochester, NY | W98 | where's soundbytes.org? | |
| 2001-07-07 - 12 callers | ||||
| Paul | 00:00:00 | Brighton, NY | | HDC error | |
| Ernie | 00:00:00 | Ontario, NY | modem - 24K | |
| Gary | 00:00:00 | Rochester, NY | W95 & mem & storage PMMX 200 32M | HD | |
| Tim | 00:00:00 | home net? | ||
| Charles | 00:00:00 | XP | ||
| Carl | 00:00:00 | Naples, NY | iMac SE OS9 Outlook | freezes | |
| Stanford | 00:00:00 | Rochester, NY | 90 MHz ini & bat | |
| Paul | 00:00:00 | Rochester, NY | ||
| Eugene | 00:00:00 | Rochester, NY | ||
| Mark | 00:00:00 | Henrietta, NY | Abit K7 RAID 3x 40G | |
| Kent | 00:00:00 | Webster, NY | Gateway 500 DVD quit | |
| Rob | 00:00:00 | Webster, NY | wireless gateway - 802.11b | |
| 2001-06-30 - 12 callers | ||||
| Lois | 00:00:00 | Rochester, NY | Linux - Mandrake - W98SE | |
| Gary | 00:00:00 | Greece, NY | Pretty Park Virus | |
| Richard | 00:00:00 | Rochester, NY | ZoneAlarm | McAfee | |
| Matt | 00:00:00 | Rochester, NY | ftp - LLink | |
| Eugene | 00:00:00 | Rochester, NY | anti-Gates | |
| Jack | 00:00:00 | Rochester, NY | ||
| Tim | 00:00:00 | Mac Word <-> PC Word | ||
| Aaron | 00:00:00 | Brighton, NY | ME | BSA | |
| Bud | 00:00:00 | Chili, NY | drive letters | |
| Slade | 00:00:00 | Ithaca, NY | drivers - ATAPI | |
| Bill | 00:00:00 | Rochester, NY | new HD | |
| Al | 00:00:00 | Fairport, NY | NetMeeting | |
| 2001-06-23 - 15 callers | ||||
| Bruce | 00:00:00 | Rochester, NY | IE & MS - mail @ yahoo, mail @ Netscape | |
| Tom | 00:00:00 | Rochester, NY | ||
| Brett | 00:00:00 | Rochester, NY | MP3s -> Mac | |
| Dennis | 00:00:00 | Rochester, NY | ||
| Aaron | 00:00:00 | Rochester, NY | Sony VAIO - Duron | |
| Chris | 00:00:00 | Bloomfield, NY | network | |
| Judy | 00:00:00 | add paper indicator | ||
| Paul | 00:00:00 | Fairport, NY | answers | |
| Liz | 00:00:00 | Rochester, NY | iMac 9.0 - no print - HP 734 USB | |
| Tom | 00:00:00 | Rochester, NY | W98SE 66% resources scanreg restore | |
| Judy | 00:00:00 | Rochester, NY | & the snake! - sound card | |
| John | 00:00:00 | Rochester, NY | HP 8250i burner | |
| Don | 00:00:00 | Penfield, NY | RP Jukebox | |
| William | 00:00:00 | Henrietta, NY | SVMS | |
| Tim | 00:00:00 | Penfield, NY | RR | |
| 2001-06-16 - 13 callers | ||||
| Mark | 00:00:00 | Greece, NY | motherboard driver | |
| George | 00:00:00 | Rochester, NY | power supply | |
| Pate | 00:00:00 | Webster, NY | ME? | |
| Yahone | 00:00:00 | Rochester, NY | buy 98SE now? | email problem - Frontier | Word | |
| Hank | 00:00:00 | Henrietta, NY | ||
| Paul | 00:00:00 | Rochester, NY | Linux or Mac | Linux | |
| Roy | 00:00:00 | bad Zip | ||
| Bob | 00:00:00 | Rochester, NY | remove local calendar from Outlook | |
| Brad | 00:00:00 | Rochester, NY | Pavilion | |
| Vicky | 00:00:00 | Eastview Mall | re: Yahone | |
| Lance | 00:00:00 | Brighton, NY | ||
| Larry | 00:00:00 | Rochester, NY | ||
| Bob | 00:00:00 | Pittsford, NY | SCO UNIX | |
| 2001-06-09 - 13 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows | |
| Dennis | 00:00:00 | Rochester, NY | modem | |
| Art | 00:00:00 | Brighton, NY | 40G - ME | |
| Jack | 00:00:00 | Rochester, NY | ||
| Howard | 00:00:00 | Rochester, NY | ||
| Ken | 00:00:00 | Webster, NY | W98 Presario 5340 310M 40G 400 MHz | |
| Walter | 00:00:00 | Power Center 132? OS 8.1 | ||
| Richard | 00:00:00 | Webster, NY | XR10 | |
| Dan | 00:00:00 | Penfield, NY | ||
| Anthony | 00:00:00 | Henrietta, NY | ||
| Jeffrey | 00:00:00 | Rochester, NY | tip! | |
| Harvey | 00:00:00 | Rochester, NY | ||
| Rich | 00:00:00 | Brighton, NY | 98SE | Adeptec CD burner | |
| 2001-05-26 - 13 callers | ||||
| Mark | 00:00:00 | Brighton, NY | Powerbook G3 -> OS X? | |
| Ray | 00:00:00 | Charlotte, NY | ||
| Ted | 00:00:00 | Fairport, NY | ||
| Bill | 00:00:00 | Rochester, NY | Photos | Mac | |
| Seth | 00:00:00 | Rochester, NY | ||
| Roy | 00:00:00 | W98SE -> USB | ||
| Ty | 00:00:00 | Rochester, NY | ||
| Mike | 00:00:00 | Rochester, NY | P2 -> P3 or 4? | |
| David | 00:00:00 | Rochester, NY | Easy CD Creator | |
| Al | 00:00:00 | Fairport, NY | Add USB to AMD K6-2 300MHz J Bond Belkin | |
| Frank | 00:00:00 | Rochester, NY | phone filters | HTML -> database | |
| Fred | 00:00:00 | Rochester, NY | VHS, 8MM digital -> DVD | |
| Roger | 00:00:00 | Rochester, NY | AOL - Powerbook | |
| 2001-05-19 - 10 callers | ||||
| Ed | 00:00:00 | Ithaca, NY | PMac 7100 - ImageWriter | DOS | |
| Frank | 00:00:00 | Rochester, NY | HTML forms | 4D database | |
| Dan | 00:00:00 | Webster, NY | 2 HDs | |
| Mike | 00:00:00 | Rochester, NY | Registry | Printers | |
| Marty | 00:00:00 | VPN - RR - NetGear | ||
| Scott | 00:00:00 | email - Virgin Islands! | create PS on G3 | |
| Michael | 00:00:00 | cellphone | where can I learn net marketing? | |
| Ted | 00:00:00 | Rochester, NY | 40G Maxtor HD | |
| Linc | 00:00:00 | Rochester, NY | ThinkPad | |
| Fred | 00:00:00 | Victor, NY | reinstall 98SE | |
| 2001-05-05 - 19 callers | ||||
| Marty | 00:00:00 | Webster, NY | VPN | |
| Jack | 00:00:00 | Webster, NY | old Mac | |
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows | modem speed | |
| Frank | 00:00:00 | Rochester, NY | print PDFs? | CD won't play music | |
| Richard | 00:00:00 | Brockport, NY | accell G3/4 in Powerbook? | |
| Howard | 00:00:00 | Penfield, NY | graphics font | Word | |
| Cat | 00:00:00 | runescape.com | ||
| Jacques | 00:00:00 | Every OS Sucks | ||
| Chris | 00:00:00 | Rochester, NY | ||
| Tony | 00:00:00 | Conesius, NY | iMac DVD | |
| Dave | 00:00:00 | Pittsford, NY | upgrade | |
| Art | 00:00:00 | Brighton, NY | ||
| Bill | 00:00:00 | KQED | ||
| Janine | 00:00:00 | Oakland, CA | BSA truce | |
| Frank | 00:00:00 | Rochester, NY | iMac DV 9.0.1 AOL 5 | |
| Ben | 00:00:00 | Scottsville, NY | 486 Gateway | |
| John | 00:00:00 | car | W98SE | |
| Ann | 00:00:00 | Canandaigua, NY | ||
| Hank | 00:00:00 | Rochester, NY | NT/98/95 | |
| 2001-04-28 - 11 callers | ||||
| Harold | 00:00:00 | Rochester, NY | W2KPro - legacy DOS program | |
| Jeff | 00:00:00 | Webster, NY | how tell which mbrd? | limit 98 RAM? | |
| Richard | 00:00:00 | Rochester, NY | 95 - HD working | |
| Warren | 00:00:00 | Penfield, NY | content advisor | belarc | |
| Alice | 00:00:00 | Henrietta, NY | Mac file sharing | desktop printers | backup | |
| Linda | 00:00:00 | P3 DVD connect to TV? | ||
| Chuck | 00:00:00 | Greece, NY | home network | |
| Louis | 00:00:00 | Rochester, NY | NT4 - AOL upgrade | |
| Joen | 00:00:00 | Brighton, NY | spool - Epson | |
| Ross | 00:00:00 | Rochester, NY | VOIP | |
| Bill | 00:00:00 | Rochester, NY | fonts | |
| 2001-04-07 - 12 callers | ||||
| David | 00:00:00 | Perry, NY | 2nd drive | network password | |
| Betsy | 00:00:00 | Brighton, NY | memory - not enough! | |
| Ralph | 00:00:00 | Rochester, NY | network | |
| Howard | 00:00:00 | Rochester, NY | home network 98 | |
| Al | 00:00:00 | Rochester, NY | printer | |
| Ted | 00:00:00 | SmartSuite 97 - Office | ||
| Ted | 00:00:00 | SmartSuite 97 - Office | ||
| Timothy | 00:00:00 | 2 laptops - Norton System Works | ||
| Ivana | 00:00:00 | Rochester, NY | standby won't go | |
| Maria | 00:00:00 | Rochester, NY | system resources | |
| Neil | 00:00:00 | Honeoye Falls, NY | HP & Palm | |
| Ty | 00:00:00 | Irondequoit, NY | ||
| 2001-03-31 - 14 callers | ||||
| Roger | 00:00:00 | Greece, NY | disk sapce | RAM upgd? | |
| David | 00:00:00 | Brighton, NY | acronyms? | key to exit Access or Excel | |
| Brian | 00:00:00 | Rochester, NY | MTMCDAI.386 | |
| Marge | 00:00:00 | Victor, NY | Pwrbk | |
| Bill | 00:00:00 | Rochester, NY | temp files? | |
| Randy | 00:00:00 | car | McAfee - glitchy | Run????? | |
| Thomas the Magician | 00:00:00 | extensions? | ||
| Scott | 00:00:00 | Rochester, NY | PMac 6500 OS9 | |
| Jim | 00:00:00 | Brighton, NY | ME IE autoupdate | |
| Mike | 00:00:00 | cellphone | Wintell 200 MHz MMX defrag | |
| David | 00:00:00 | Canandaigua, NY | O2K exp | comment | |
| Mike | 00:00:00 | Rochester, NY | new PC - copy programs? | |
| Ty | 00:00:00 | Rochester, NY | he confesses! to nothing... | |
| Jim | 00:00:00 | Rochester, NY | RR linksys Imac PC | |
| 2001-03-24 - 11 callers | ||||
| Bob | 00:00:00 | Rochester, NY | P200 HPDJ | Registry errors | |
| Roger | 00:00:00 | Greece, NY | P2 2nd HD | |
| Don | 00:00:00 | Rochester, NY | 15G - 10/5 | |
| Frank | 00:00:00 | Rochester, NY | decompile? | 6 PC net | |
| Mike | 00:00:00 | Rochester, NY | 2 laptops | 10G | | |
| Fred | 00:00:00 | stop OE execute: Tools -> Inet -> Security -> Custom -> disable ALL OE -> Tools -> Option -> Security -> Restricted Sites | ||
| Lori | 00:00:00 | Rochester, NY | not rec modem | |
| Pat | 00:00:00 | Rochester, NY | ALL files are links! | |
| Liz | 00:00:00 | Rochester, NY | Mac 8600/250 | |
| Zak | 00:00:00 | Brighton, NY | WinME | |
| Margie | 00:00:00 | Greece, NY | ||
| 2001-03-17 - 13 callers | ||||
| Bernie | 00:00:00 | Brighton, NY | burn CDs on a Mac | |
| Donald | 00:00:00 | Perinton, NY | ||
| Lee | 00:00:00 | Rochester, NY | 98 network 4 PCs | |
| Pete | 00:00:00 | Webster, NY | upgrd Win98 | |
| Michael | 00:00:00 | Pittsford, NY | W98 | |
| Steve | 00:00:00 | car | Win | |
| Peter | 00:00:00 | Windows Media Player | 2 players | ||
| Don | 00:00:00 | how do you update? | ||
| Mark | 00:00:00 | Rochester, NY | Presario - 98 - req DLL | |
| Marge | 00:00:00 | Victor, NY | Mac | |
| Brad | 00:00:00 | Penfield, NY | net | erase? | |
| Dave | 00:00:00 | Canandaigua, NY | AppleWorks | | |
| Niaz | 00:00:00 | Rochester, NY | iMac 9.0.4 | |
| 2001-03-10 - 13 callers | ||||
| Steve | 00:00:00 | cellphone | satellite | |
| Essay | 00:00:00 | cellphone | IDE error | virus exe? | |
| Chris | 00:00:00 | cellphone | W2K | |
| Kumar | 00:00:00 | Henrietta, NY | display - signal missing | 2.1G upgrd 20G | |
| Mike | 00:00:00 | cellphone | OE text only? | RR install | |
| Dan | 00:00:00 | Rochester, NY | digital camera | |
| Jean | 00:00:00 | CLarisWorks | upgrd OS? | ||
| 00:00:00 | QT - can't get it to work | |||
| Bob | 00:00:00 | Pittsford, NY | G3 - OS9 - 4G | |
| Bill | 00:00:00 | Irondequoit, NY | MSN SLOW! | |
| Warren | 00:00:00 | Penfield, NY | 98SE content advisor | OE | |
| Brian | 00:00:00 | Honeoye Falls, NY | UMAX scanner | |
| Chuck | 00:00:00 | Rochester, NY | W2K Quicken? | |
| 2001-03-03 - 13 callers | ||||
| Richard | 00:00:00 | Rochester, NY | ||
| Fred | 00:00:00 | Penfield, NY | ||
| Howard | 00:00:00 | Rochester, NY | Eudora -> Netscape | W98 folder icon | |
| Bernice | 00:00:00 | Rochester, NY | ||
| Vince | 00:00:00 | Penfield, NY | ||
| Danielle | 00:00:00 | |||
| Fred | 00:00:00 | Penfield, NY | follow-up from last week | |
| Jim | 00:00:00 | Henrietta, NY | scanning & printing | |
| RIchard | 00:00:00 | Brighton, NY | DSL vs RR | |
| Mark | 00:00:00 | Irondequoit, NY | W95 upgrd W98SE? | |
| May Lou | 00:00:00 | Rochester, NY | Mac filtering software | |
| Katherine | 00:00:00 | Spencerport, NY | ||
| Dave | 00:00:00 | Rochester, NY | GoZilla | |
| 2001-02-24 - 12 callers | ||||
| Eddie | 00:00:00 | Rochester, NY | can't shut down | hashxxxx | |
| Alan | 00:00:00 | Rochester, NY | buying new PC | |
| Chris | 00:00:00 | Rochester, NY | distributed.net | |
| Christopher | 00:00:00 | Rochester, NY | ||
| Star | 00:00:00 | Rochester, NY | Presario W98 IE 5.5 | |
| Frank | 00:00:00 | W98 256M | ||
| Paul | 00:00:00 | Rochester, NY | PC ClarisWorks | |
| Scott | 00:00:00 | Rochester, NY | PMac 7200 | |
| Bud | 00:00:00 | Chili, NY | ||
| Frank | 00:00:00 | Rochester, NY | email program | |
| Art | 00:00:00 | Brighton, NY | Web-based AV? | |
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows | |
| 2001-02-17 - 13 callers | ||||
| Art | 00:00:00 | Brighton, NY | *.PWL | |
| Bill | 00:00:00 | Rochester, NY | floppy w/ pics | Outlook layout | |
| Eugene | 00:00:00 | Rochester, NY | 486 - new or upgd? | | |
| Larry | 00:00:00 | Hamlin, NY | AN! | |
| Kurt | 00:00:00 | Brighton, NY | Net2Phone - can't call out | |
| David | 00:00:00 | Brockport, NY | Word97/Off97 | | |
| Jeff | 00:00:00 | 3:30-6 AM can't connect to ISP OCO.net | ||
| John | 00:00:00 | where dump old PCs? | ||
| Paul | 00:00:00 | Pittsford, NY | RR | |
| Chris | 00:00:00 | Rochester, NY | MSWorks2K | Norton2K | |
| Dick | 00:00:00 | Fairport, NY | Pbk G3 9.1 cardbus | |
| Paul | 00:00:00 | Rochester, NY | OE | |
| Matt | 00:00:00 | Rochester, NY | new MB freezes | |
| 2001-01-27 - 11 callers | ||||
| John | 00:00:00 | cellphone | W98 Norton DSL | |
| Debbie | 00:00:00 | Williamson, NY | Word | |
| Bill | 00:00:00 | Rochester, NY | McAfee | |
| Michael | 00:00:00 | Rochester, NY | W2K | |
| Keith | 00:00:00 | car | ME | | |
| Larry | 00:00:00 | Rochester, NY | NT4 | |
| John | 00:00:00 | vacuum inside = dead | ||
| Susan | 00:00:00 | Henrietta, NY | Mac | |
| Tom | 00:00:00 | Rochester, NY | P166 40M 25G W98-2 IE 5.5 | |
| Carl | 00:00:00 | Ithaca, NY | Processor usage - task info W2K | |
| Ed | 00:00:00 | Rochester, NY | MasterMind | |
| 2001-01-13 - 13 callers | ||||
| George | 00:00:00 | Rochester, NY | W98 upgrd SE? | |
| Howie | 00:00:00 | Rochester, NY | printer won't work | |
| Stan | 00:00:00 | Brighton, NY | 19" Trinitron | |
| Jeff | 00:00:00 | Churchville, NY | Compaq Presario TP3K phone w/ Palm | |
| Rick | 00:00:00 | Greece, NY | which Linux? | |
| Bill | 00:00:00 | Rochester, NY | scandisk W98SE | |
| Sean | 00:00:00 | Rochester, NY | Aptiva 98 96M Norton | |
| Paul | 00:00:00 | OTR | ||
| 00:00:00 | completely missed this one... | |||
| Richard | 00:00:00 | Brockport, NY | AppleVision 1710 kittywumpus geshfinkto | |
| Michael | 00:00:00 | Rochester, NY | W2K - 2 lined ATalk 8100s - macwindows.com | |
| Pete | 00:00:00 | Webster, NY | delete icons? | new Windows | |
| Claire | 00:00:00 | Rochester, NY | 17" color monitor | |
| 2001-01-06 - 11 callers | ||||
| Brenda | 00:00:00 | Brighton, NY | free ISP | |
| Wayne | 00:00:00 | Rochester, NY | GDI gone | |
| Joe | 00:00:00 | Rochester, NY | off or on? | automate? | |
| John | 00:00:00 | Webster, NY | OE | |
| Liz | 00:00:00 | Rochester, NY | Mac - Virex 6.1 | |
| Bob | 00:00:00 | San Bernadino, CA!!! W98 - reinstall- Maxtor 3G | ||
| Dennis | 00:00:00 | Rochester, NY | info: BlueFrogNet.net -> free ISP! | |
| Lea | 00:00:00 | Lima, NY | iBook | |
| Warren | 00:00:00 | Penfield, NY | ||
| Dick | 00:00:00 | Rochester, NY | CD-R | Backup Exec or Retrospect? | |
| Jack | 00:00:00 | Rochester, NY | 95 upgrd ME | |
| 2000-12-30 - 15 callers | ||||
| Wayne | 00:00:00 | cellphone | W98 P2 64M | defrag | |
| Paul | 00:00:00 | Rochester, NY | upgrd to ME? | AtEase - Mac - PC? | |
| Mice | 00:00:00 | Rochester, NY | OS? | |
| Alonzo | 00:00:00 | Rochester, NY | iBook - virt PC 98 - Red Alert II (again) | |
| Dave | 00:00:00 | Rochester, NY | P3 98 | |
| Brian | 00:00:00 | Rochester, NY | upgrd 95 to 98 - scanner | |
| Bob | 00:00:00 | Dell PD writer | ||
| Rick | 00:00:00 | 2nd PC - RR | ||
| Jim | 00:00:00 | Irondequoit, NY | IE5 - favs | ME? | |
| Bruce | 00:00:00 | Rochester, NY | system resources | |
| Steven | 00:00:00 | Geneva, NY | 98SE schedule of critical updates? | |
| Nick | 00:00:00 | Rochester, NY | W98SE | |
| Mark | 00:00:00 | Pittsford, NY | Word - 266 MHz - 95 | |
| John | 00:00:00 | Victor, NY | Web WinRoute Pro | |
| Debbie | 00:00:00 | Fairport, NY | processor update | |
| 2000-12-22 - 15 callers | ||||
| Ron | 00:00:00 | Hilton, NY | 98SE | |
| Warren | 00:00:00 | Penfield, NY | ||
| Diane | 00:00:00 | Brighton, NY | give away old Mac | |
| Bill | 00:00:00 | Greece, NY | 98SE screensaver & sleep | |
| John | 00:00:00 | Rochester, NY | CDRW | |
| Elliott | 00:00:00 | Rochester, NY | ||
| Judy | 00:00:00 | Spencerport, NY | VSHWIN32 WEBSCANX AVCONSOLE | |
| Paul | 00:00:00 | Rochester, NY | Compaq Armada W95 SV99405 | Linux on laptop? | |
| Chris | 00:00:00 | Brighton, NY | too slow! | cheap PCs | |
| Tom | 00:00:00 | Fairport, NY | argonath.utah.edu -> CBS OTR | Quicken won't operate | |
| Paul | 00:00:00 | Rochester, NY | W95 upgrd to Red Hat 7 - dual boot - no sound in W95 | |
| Art | 00:00:00 | Brighton, NY | can't defrag C: | |
| Tom | 00:00:00 | Lima, NY | Palm - Novell - share calendar | |
| Michael | 00:00:00 | Ithaca, NY | Gateway 366 64M | |
| Alonzo | 00:00:00 | Rochester, NY | VPC Red Alert II | |
| 2000-12-16 - 16 callers | ||||
| Bill | 00:00:00 | Rochester, NY | Celeron | |
| 00:00:00 | Rochester, NY | USB | ||
| Keith | 00:00:00 | Farmington, NY | new HD? | |
| Will | 00:00:00 | Charlotte, NY | FMD video disk | |
| David | 00:00:00 | Brockport, NY | 486DX2 32M | MCSE | |
| Steve | 00:00:00 | Rochester, NY | WINIPCFG | |
| Guy | 00:00:00 | Rochester, NY | virtual cache, virtual memory? | |
| Dave | 00:00:00 | RR mail on the road | ||
| Fred | 00:00:00 | netzip | ||
| Sam | 00:00:00 | Irondequoit, NY | printer - HPLJ4 | |
| Diane | 00:00:00 | Penfield, NY | old to new PC? | |
| Mark | 00:00:00 | Rochester, NY | Quicken Deluxe 2001 -> Pocket Quicken | |
| Steve | 00:00:00 | Greece, NY | 40G Maxtor PII266 | |
| Jackie | 00:00:00 | Rochester, NY | Ghost | |
| Angelo | 00:00:00 | Webster, NY | ||
| Mark | 00:00:00 | cellphone | Adobe Photo Deluxe | |
| 2000-12-09 - 14 callers | ||||
| Simon | 00:00:00 | Rochester, NY | PPP - W95 | |
| Debbie | 00:00:00 | Webster, NY | pics in Word | |
| Jack | 00:00:00 | Rochester, NY | election ? | |
| Bob | 00:00:00 | Pittsford, NY | asterisk bug | |
| Sam | 00:00:00 | Irondequoit, NY | Win98SE - MSINFO/System Info does not work | |
| Brian | 00:00:00 | Pittsford, NY | CD-ROM not ready | |
| Gary | 00:00:00 | Norton Rescue Disk | ||
| Rob | 00:00:00 | Mac lobotomy | ||
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows - 7-9PM - New Horizons | |
| Rick | 00:00:00 | Greece, NY | ||
| Ed | 00:00:00 | Fairport, NY | Mac - charity? | .xls | |
| Richard | 00:00:00 | Penfield, NY | W98 - email attachment | |
| Mark | 00:00:00 | cellphone | AT&T IE5 reboot | |
| Niaz | 00:00:00 | Rochester, NY | digital camera - firewire - serial - webcam - USB | |
| 2000-11-18 - 13 callers | ||||
| Elliott | 00:00:00 | Rochester, NY | RR & Linux - away mail? | |
| Eugene | 00:00:00 | Rochester, NY | RA | |
| Dwight | 00:00:00 | Rochester, NY | PC office desktop & laptop | |
| 00:00:00 | Rochester, NY | Word - embedded chart | ||
| Keith | 00:00:00 | car | upgrade to ME | 32M | |
| Walter | 00:00:00 | PPC 132 OS 8.1 | ||
| Don | 00:00:00 | Brockport, NY | defrag | |
| Dan | 00:00:00 | Pittsford, NY | dialpad | NT - LANMAN - copy of server source | |
| Ray | 00:00:00 | Chili, NY | addr | Duron | |
| Howard | 00:00:00 | Pittsford, NY | Linux | |
| Bill | 00:00:00 | Rochester, NY | Express | |
| Will | 00:00:00 | Charlotte, NY | Windows ME | |
| Rick | 00:00:00 | Rochester, NY | WinME - trash | Ghost | |
| 2000-11-11 - 14 callers | ||||
| Donald | 00:00:00 | Perinton, NY | Aptiva W98SE 128M 8G | |
| Carol | 00:00:00 | Rochester, NY | free Internet? | |
| Mark | 00:00:00 | Brighton, NY | re: vote | |
| George | 00:00:00 | Spencerport, NY | burning CDs | |
| 00:00:00 | Rochester, NY | comment re: Carol freelance.com | ||
| Dave | 00:00:00 | Lima, NY | disable memcheck @ boot | |
| Mark | 00:00:00 | re: DSL - likes it | ||
| Mike | 00:00:00 | block banner ads | ||
| Al | 00:00:00 | Rochester, NY | big icons | |
| Brian | 00:00:00 | Honeoye Falls, NY | Quantex | |
| Bob | 00:00:00 | Penfield, NY | Juno | |
| Bob | 00:00:00 | Rochester, NY | CD-RW | |
| Kristi | 00:00:00 | car | no auto start (heh) -> some CDs | |
| Gary | 00:00:00 | Rochester, NY | network | |
| 2000-11-04 - 12 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | We Do Windows | dual boot 98/NT | virus | |
| Arnold | 00:00:00 | Brighton, NY | Persario - virus in IOmega file | |
| Joe | 00:00:00 | Rochester, NY | same guy from market... | |
| Howard | 00:00:00 | Rochester, NY | W98SE IE 5.5 MSIMN IEXPLORE | |
| Lisa | 00:00:00 | Rochester, NY | folder open | |
| Rob | 00:00:00 | Mac - clean Sys folder? | coffee???? | ||
| Jim | 00:00:00 | Irondequoit, NY | FindFast | cold boot | |
| Joe | 00:00:00 | Rochester, NY | ME heap | |
| Scott | 00:00:00 | Rochester, NY | re: Lisa's call | |
| Alice | 00:00:00 | Henrietta, NY | re: Lisa | |
| Michael | 00:00:00 | Rochester, NY | W98 v 95 | Mac 8100 80M | |
| Bob | 00:00:00 | Brockport, NY | virus - RR - McAfee | |
| 2000-10-28 - 14 callers | ||||
| Mark | 00:00:00 | Rochester, NY | Mac | |
| Richard | 00:00:00 | Rochester, NY | P2 350 2HDs | |
| John | 00:00:00 | Rochester, NY | Gateway 2K W31! CD | |
| Pat | 00:00:00 | Irondequoit, NY | FrontPage Express | |
| Everett | 00:00:00 | Rochester, NY | when do you carry Garrison Keillor | |
| Tom | 00:00:00 | Rochester, NY | iMac | |
| Will | 00:00:00 | Charlotte, NY | W2K | |
| Bill | 00:00:00 | Rochester, NY | | | |
| Mark | 00:00:00 | W98 - DMI Pool | Erin | ||
| Eugene | 00:00:00 | Rochester, NY | W95 - same call from last night | |
| Bill | 00:00:00 | Irondequoit, NY | ||
| Bill | 00:00:00 | Rochester, NY | Presario - W98SE - RAMdisk? | |
| Alan | 00:00:00 | Rochester, NY | freezes often | |
| Art | 00:00:00 | Brighton, NY | Cue Cat | |
| 2000-10-21 - 17 callers | ||||
| Dave | 00:00:00 | Rochester, NY | IPX/SPX | |
| Steve | 00:00:00 | Rochester, NY | | | |
| Ron | 00:00:00 | Brighton, NY | ||
| Jackie | 00:00:00 | Rochester, NY | AIM on RR won't connect - not fully qualified domain name? - AN!!! | |
| Will | 00:00:00 | Rochester, NY | ||
| Bill | 00:00:00 | Rochester, NY | | | |
| Mabel | 00:00:00 | Pittsford, NY | Mac | |
| Tom | 00:00:00 | Lima, NY | ||
| Art | 00:00:00 | Penfield, NY | | | |
| Ray | 00:00:00 | Greece, NY | ||
| Matthew | 00:00:00 | Rochester, NY | ||
| Bruce | 00:00:00 | Irondequoit, NY | ||
| Steve | 00:00:00 | Rochester, NY | ||
| Bert | 00:00:00 | Palmyra, NY | ||
| Rose | 00:00:00 | Fairport, NY | ||
| Jeanette | 00:00:00 | Rochester, NY | ||
| Wayne | 00:00:00 | car | | | |
| 2000-10-14 - 11 callers | ||||
| Tim | 00:00:00 | Pittsford, NY | Real Player | |
| Danielle | 00:00:00 | Brighton, NY | ||
| Ken | 00:00:00 | Rochester, NY | multiproc W2K? | |
| Jack | 00:00:00 | Rochester, NY | ||
| Richard | 00:00:00 | Rochester, NY | IE4 W98 128M 20G 350 MHz | |
| Gary | 00:00:00 | Netscape Profile Mgr | ||
| Gary | 00:00:00 | Perry, NY | audio recording | |
| Frank | 00:00:00 | Irondequoit, NY | Gold Wave! | |
| Jeff | 00:00:00 | Rochester, NY | iMac - member! | |
| Phil | 00:00:00 | from his truck | member! 98 K6-2-350 slow | |
| David | 00:00:00 | Rochester, NY | member - 2 Macs & PC - LAN? | |
| 2000-10-07 - 11 callers | ||||
| Bruce | 00:00:00 | Henrietta, NY | re: We Do Windows | |
| Scott | 00:00:00 | Rochester, NY | pix on Web? | |
| Roy | 00:00:00 | Pittsford, NY | modems? | |
| Doug | 00:00:00 | Henrietta, NY | OE | RR | |
| Jamma | 00:00:00 | Geneva, NY | Gateway 133 MHz 95 | |
| Jackie | 00:00:00 | |||
| Frank | 00:00:00 | Rochester, NY | CDRW | HP 9000 | |
| Jay | 00:00:00 | Brighton, NY | RR vs. LL? | |
| Eugene | 00:00:00 | Rochester, NY | scaling pics v slow | |
| Bud | 00:00:00 | Chili, NY | RR | |
| Ted | 00:00:00 | Airport! | 56K v90 | |
| 2000-09-30 - 13 callers | ||||
| John | 00:00:00 | Henrietta, NY | Virex Mac | |
| Erin | 00:00:00 | Brighton, NY | diff domains - email | |
| Rick | 00:00:00 | Rochester, NY | MP3s CDRWIN | |
| Peter | 00:00:00 | Rochester, NY | MSWord G3 & iBook | |
| Bob | 00:00:00 | Henrietta, NY | OE - Mac | |
| Tom | 00:00:00 | Netscape | ||
| Ted | 00:00:00 | Rochester, NY | CDROM Paperport W98 AMD | |
| Mike | 00:00:00 | Rochester, NY | java error | both CE & Netscape | |
| Nikki | 00:00:00 | Rochester, NY | how power down in freeze? | |
| Lee | 00:00:00 | Honeoye Falls, NY | how get rid of login | dial-up | |
| Ken | 00:00:00 | Brighton, NY | Monroe Middle School - Mac donation 232-1530 | |
| Elise | 00:00:00 | Alfred, NY | Paperport scanner - SCSI - Mac | |
| Mike | 00:00:00 | Rochester, NY | wake on modem - Aptiva | |
| 2000-09-23 - 11 callers | ||||
| 00:00:00 | Rochester, NY | has a reading problem - program to read for you? | ||
| 00:00:00 | Rochester, NY | search for people | ||
| Joel | 00:00:00 | Pittsford, NY | new computer - network prob | |
| Andy | 00:00:00 | Rochester, NY | HP 9100 burner CD Creator 4.5 | |
| Mark | 00:00:00 | Rochester, NY | 20G HD | BIOS - FD failure | |
| Mark | 00:00:00 | SB site | 98 SE 256M 500 MHz blue screen OE | ||
| Brian | 00:00:00 | Rochester, NY | BSoD VDXMSSCAN | |
| Jim | 00:00:00 | Rochester, NY | ME! - problems - wiped | |
| Jim | 00:00:00 | Brighton, NY | IE 5.5 & AOL 5 | |
| Dan | 00:00:00 | cellphone | re: Andy | |
| Mark | 00:00:00 | Brighton, NY | ext SCSI | |
| 2000-09-16 - 12 callers | ||||
| Tim | 00:00:00 | Pittsford, NY | 486 - W95A - Off97 | |
| Mike | 00:00:00 | Rochester, NY | 600E ThinkPad 266 128M W95 | |
| Bill | 00:00:00 | Rochester, NY | Pentium v Celeron? Athlon? | PrintShop | |
| Bob | 00:00:00 | Rochester, NY | thinks we're Ed Cornwell... | |
| Linda | 00:00:00 | Rochester, NY | Dell P3 - W98SE | |
| Dave | 00:00:00 | Perry, NY | W95A - ERD & Ntbk | |
| 00:00:00 | Net privacy? | |||
| John | 00:00:00 | Webster, NY | netiquette | photos | |
| Joel | 00:00:00 | Pittsford, NY | IRQs | |
| Bob | 00:00:00 | Rochester, NY | Mac G3 | |
| Eugene | 00:00:00 | Rochester, NY | W95 uprgd W98? 233 56K | CD | we should be on 2 hours! | |
| Irv | 00:00:00 | Brighton, NY | 56K modem - Presario - W95A | |
| 2000-09-09 - 13 callers | ||||
| Chris | 00:00:00 | Rochester, NY | Mac takes hours to boot | |
| Dennis | 00:00:00 | Rochester, NY | corrupted DOS files | extract | |
| Chet | 00:00:00 | Webster, NY | GoHip | |
| Wayne | 00:00:00 | Perry, NY | EMM386 | SB MP3s | |
| Barb | 00:00:00 | Henrietta, NY | America.exe | |
| Sherry | 00:00:00 | Real Audio | ||
| Art | 00:00:00 | Brighton, NY | clipboard | delete shared files | |
| Nate | 00:00:00 | Penfield, NY | DSL | |
| Bill | 00:00:00 | Fairport, NY | PowerMac 6200 - when upgrd? | |
| Jim | 00:00:00 | Rochester, NY | 386 W3.1 | |
| Mark | 00:00:00 | Rochester, NY | Micron laptop - virus - Norton | |
| Jackie | 00:00:00 | Rochester, NY | W95 | |
| Al | 00:00:00 | Rochester, NY | ||
| 2000-08-02 - 10 callers | ||||
| Ed | 00:00:00 | Ithaca, NY | include area code on Web site! | Pwer Mac 7800 HP laser printer | |
| Steve | 00:00:00 | Henrietta, NY | uninstaller? | |
| Mike | 00:00:00 | Irondequoit, NY | DSK - 200K - 400K | |
| Joan | 00:00:00 | Pittsford, NY | Mac -> RR wants PC -> RR | Mac freezes | |
| Tom | 00:00:00 | Rochester, NY | cable - W98 - color | |
| Phil | 00:00:00 | Rochester, NY | email: W95, Netscape | |
| Bob | 00:00:00 | Honeoye Falls, NY | RR speed | |
| Phil | 00:00:00 | Victor, NY | rebuilt W95 - doesn't see modem | |
| Bruce | 00:00:00 | Rochester, NY | re: Joan | |
| PJ | 00:00:00 | Penfield, NY | RR | P3 - 733 | |
| 2000-07-19 - 12 callers | ||||
| Bernie | 00:00:00 | Pittsford, NY | Mac | |
| Peter | 00:00:00 | Rochester, NY | Eudora Lite | 2nd HD | |
| Bill | 00:00:00 | Rochester, NY | What's a firewall? | |
| Mark | 00:00:00 | East Rochester, NY | Mac - G3 Pbk | Mac -> Linux | |
| Mike & Cathy | 00:00:00 | Rochester, NY | HP 6300 scanner | |
| Bob | 00:00:00 | Greece, NY | W2K | |
| Stef | 00:00:00 | Lima, NY | ans for Bernie! | |
| Steve | 00:00:00 | Fairport, NY | MP3 | |
| Ken | 00:00:00 | Irondequoit, NY | ext Seagate 2G SCSI | ans to Mark! | |
| Dave | 00:00:00 | Webster, NY | NetMeeting | |
| Ron | 00:00:00 | Rochester, NY | driver memory error | |
| Deb | 00:00:00 | Rochester, NY | CD-ROM | |
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