Need help ASAP. Trying to install Turbotax 2016 off a disc. It got up to a point and stopped with no clear message other than it could not read something. Returned disk, got a new one and now I get this message Finder cant complete operation because some data in Turbotax 2016.app cant be read or written, error code -36)
tried something about dot_clean in the terminal but nothing works. Not sure how to fix this
Everything on this IMac seems up to date running OSX 10.10.5
Last years Turbotax 2015 installed just fine.
This topic was modified 4 months, 1 week ago by Ray.
OK, seems I got it resolved. A call to Apple support showed that it was not a hardware issue. I also had to install the latest version which I did not have. This still did not solve the issue. I was then told to call Intuit which I did. They pushed me the online version of the install file and it installed fine.
Seems there have been other issues with the discs in trying to install to the machine.