Can't boot into Windows 7
June 5, 2013 at 12:12 PM #873
My computer will not boot into Windows 7. It will stop on a blue screen (with some designs) and the cursor will operate, but nothing else. I have tried booting in safe mode, safemode with networking, running the recommended windows repair, restoring to a previous save, and still nothing.
I ran Malwarebytes, Superantispyware a couple of days ago.
The AV is Bitdefender subscription.
I would appreciate any help.
Dell XPS, Intel I7, Windows 7 64 bit home premium, 8G ram, Bitdefender,June 5, 2013 at 7:03 PM #876
Has anything changed on the computer? New hardware or software?June 6, 2013 at 5:40 AM #877
No new hardware,and the only new software would be updates like one for Itunes that came in a short time ago.
I have to pull the plug to turn the computer off.
This is the first problem of any type with this computer in probably 4 years of full time use.
June 6, 2013 at 10:13 AM #880
- This reply was modified 4 years ago by Fleetwood.
I ran “Pre Boot system assesssment build 4518 ” (dianostic test found by tapping F12 on startup. )
Displayed Error code 2000-0142 Harddrive 0 status 79
I think that means the hard drive has to be replaced.
Is this correct?June 6, 2013 at 2:35 PM #881
I have bad blocks on the hard drive..” IRQ not sent in time” error 0f00:1332
Is there a way I can salvage the hard drive?June 6, 2013 at 2:46 PM #884
Laptop ? At any rate, sometimes you can have some luck removing the hard drive and hooking it up to an external device to try and retrieve data. I worked on a laptop recently with a failing hard drive and I was able to get it to spin up and get info off of it.June 6, 2013 at 4:38 PM #887
No, it’s a desktop.
I’m not great with computers.
I have been trying to find info about how to repair it using this old XP computer in the basement. My brain and my knees have had enough for today. Will look into it more tomorrow.
Thanks for the response.June 6, 2013 at 9:19 PM #888
Failing a hardware issue, thats a ‘rootkit’ all day.
You need to use a Lynux bootable AV salvage/recover routine from a CDR (NEVER an open ‘W’). Google AVAST recovery and do some reading. Decnet FREEBEES are for the asking, you just gotta know how to ask…
Make that disk or USB drive image from a reomte, uninfected machine and make it read only. Be sure to set the boot sequence to USB, CD, HDD in the bios. Usually F2 at post.
Never use an open ‘W’ disk. Because any decent ‘kits’ write ‘blocker’ code onto any perstintant alterable format.
You can also install a USB bootable DOS shell and look for any .dll’s or .exe’s that were created the day your machine died.
All is never lost!!June 7, 2013 at 9:24 AM #892
I really appreciate your taking the time to help me out.
After digesting your suggestions I came to the conclussion that this repair is above my pay grade.
I just took the computer over to Dave E. and will let him straighten it out.
Again, Many thanks for your help.
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