Looks like she really did her homework. I think Microsoft will fight a lot harder on the next one though. I tried to find out what argument they put forth but couldn’t find it in any of the articles. I’d imagine they’d point to something in the Windows 7 and 8 EULAs.
In this case, it was a business woman that had substantial losses (greater than $10,000) due to her messed up computer, and she sued in small-claims court. Essentially, Microsoft chose not to defend themselves (sending a clerk, not a lawyer, from a local Microsoft owned store).
But, being in business, you would think she should have been running a good backup often on her working system. Lightning, besides Microsoft, has been known to strike computers.
I wish people pushing Windows 10 would stop badmouthing Win 7 and saying it will be wide open to security risks. If I understand the limited support that Win 7 is now receiving, it still will be for security updates. Only thing being dropped as of now are program improvements. I seem to still be getting plenty of Win 7 updates.
She deserved more. And more would’ve at least had Billy boy more closely consider these kinds of tactics. Losing $10,000 for Microsoftpenis is like me losing a piece of used toilet paper. I’ll never miss it.
This is madness. Where are the backups? What if a power surge would have taken out that computer? I do like that Microsoft’s tactics are starting to have some sting though. $10K for a multibillion dollar company is a drop in the bucket.
This reply was modified 12 months ago by RChandra.
I think she may have had a backup but couldn’t get the upgraded computer working again and didn’t have time to setup a new one with her specialized business software.
I agree HotDawg, let’s stop the Win 7 FUD. Security updates are what I consider normal support anyway. Sure you can’t call Microsoft, but who calls Microsoft directly? This lady apparently did, and we see how helpful that was.