Reply To: help with windows update with xp sp3 and ie8

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#5751

RChandra
Participant

The best advice I can give is, if you don’t have backups, if you can get at the filesystem at all (putting the disk in another computer if necessary, or possibly booting a Linux live disc which has NTFS support), copy any data off the disk. Reinstall the OS and any applications. More and more malware is finding novel ways to evade detection, so you just NEVER know what nasties will be lurking, waiting to spring forth at some future time. If there are no other options, software designed to clean your filesystem and registry are sort-of OK, but really, it ought to be just to salvage your data before doing a reinstallation. Yes, it’s a pain in the behind, but it’s really the only way. And you’d better hope they haven’t figured out how to rewrite your UEFI, in which case you’re most likely looking at replacing the machine instead of the just the OS.