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#3411
Nick Francesco
Nick Francesco
Keymaster

Outlook sends files this way to preserve rich text formatting. It’s useless to anybody but another Outlook user.

The Outlook user can change the info in your contact page to send plain text only.

Alternately, you can install the Lookout add-on for Thunderbird:

https://addons.mozilla.org/en-us/thunderbird/addon/lookout/