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How to fix offline problem of 8500
thank you very much – i had tried the scan facility earlier – but that didnt help. what did work – was to remove the printer – add it back – and there are two choices – one with just the printer IP address – and the other with a host name as well.. i selected the one with the hostname – and things worked fine..
Source: How to fix offline problem of 8500 – HP Support Forum – 1479555